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Airtel Complaints & Reviews

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Updated: Jan 6, 2026
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R
Ravi
from Tellicherry, Kerala
Feb 24, 2010
Resolved
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Respected Sir,
I am a mobile reailer in Denkanikotta its near Hosur in Tamilnadu state my airtel distributer is really a waste distributer airtel is a very good company for its costumers and provides a good service but the present distributer in our area is not fit for his given work all the mobile retailers in our area is vexed on airtel, when ever our disributer is questioned on anything he blames company officers he take more than one week to transfer money in our easy recharge account and he takes much time in days to submit the new costumers fourms and proof.
I have one easy sim and from past one week i couldn recharge to any customers because our distributer has not transfered money in our easy recharge account and our distributer says that his MAT sim has problem K , i accept but he got a new MAT sim before five days but he never gives response to our complaints and retailers he concentrats on his other works.I buyed one more new easy sim befor two months but yet i dint get my MPIN . Many of our regular customers have shifted to other networks because they get their prepaid balance in time and their activation also takes place in time so we retailers request u to take steps immediately .
Aug 14, 2020
Complaint marked as Resolved 
There is no offers on airtel...on my aircel network i got lacal mobiles 10p/m and local aircel to aircel free...i want offers like that on my airtel number..[protected]
Airtel is the worst telecom company in india I personally prefer jio airtel loot customers so I am porting to reliance I face so much difficulty in recharge of 349 they give 2 gb data instead of 1gb per day very fake everything is fake in airtel no customer care is responding very very pathetic Vodafone idea be in the path of airtel so more money idea Vodafone airtel worst network in india
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    J
    j Balakumar
    from Delhi, Delhi
    Feb 24, 2010
    Resolved
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    Resolved

    Dear Sir,
    We are living at C-1 G R Complex Building at Masq Street, Saidapet, Chennai-15

    We are interested to park our vehicles at our residential entrance gate

    Airtel broadband people have errected a Piller Bearing No. WSP 1102 in frent of our residencial Enterance gate and causing us the problem of parking our vehicles in and arround our residence

    For the above lesions we have made the following complaint to the Airtel authorities but no action have been taken by the Airtel

    Our Complaint No. Date
    27641632 17/12/09
    27644600 19/12/09
    28494218 22/01/10
    29684938 25/02/10

    We request your kind self to please lookinto it and arrange for shifting of the above numbered piller

    Thanking with positive hopes

    regards
    J Balakumar
    [protected]
    Aug 14, 2020
    Complaint marked as Resolved 
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      S
      Samir N. Mehta
      from Mumbai, Maharashtra
      Feb 23, 2010
      Resolved
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      Resolved

      i have aAirtel Demo Number & i want to change my teritory from Andheri Mumbai to Borivali Mumbai
      I Have talk to my old T.M. & he has done all the formalities but From Borivali TM their is no responce & his mobile number is always SWITCHED OFF for this reason i want to discontinue my recharge business from AIRTEL & my Demo No. is[protected] & MY T.M. No. is[protected] which is always SWITCHED OFF. How can this type of TM become a good TM, even my distributor is indirectly asking Rs. 1000/- ( One Thousand ) for changing my Teritory otherwise he is refuse to change my terittory
      so anyone who is responcible in AIRTEL who can help to solw my promble then for me happy news if not then all AIRTEL TEAM is same as my T.M.
      Aug 14, 2020
      Complaint marked as Resolved 

      Airtel — against distributer & Tm

      Dear Sir

      Its Ubed Khan here, retailer based in Dist. Tonk
      I do have my retail shop at tonk center name Shiree Mobile Cafe.

      Your Tonk Distributer (Manisha Traders) has withdrawn my lapu sim services and new activation service for last month. Now I can not recharge nor I can sell a new airtel sim.

      I requested to TM Mr. Rajesh to solve the problem, but I do not get any satisfactory answer till yet.

      Now its a humble request to you please reactivate my all services.


      Regards
      Ubed Khan
      Shiree Mobile Cafe
      Quafla Bazar Tonk, Rajasthan
      [protected]
      [protected]






      [protected][protected][protected][protected]
      Connect more, do more and share more with Yahoo! India Mail. Learn more.
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        A
        Anindya Guha
        from Kolkata, West Bengal
        Feb 23, 2010
        Resolved
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        Dear Sir,
        This is very unfortunate to inform you that Airtel customer care & engineers are very unprofessional. I have Airteldth (set top box) which I installed at Bhubaneswar last year. Last year November I re-installed it to Kolkata along with new form fill up (new address, phone no.) which was done by your engineers. I recharged my voucher on 21st of this month at 9.45 pm since my connection was discontinued due to zero balance. Then I noticed that a massage “ signal loss” & “ error code B001” were coming to my TV. I called to your customer care (complain No :2086205) , they said that engineer would be there by 10am on 22nd. Next day after waiting till 12.15 pm I called again, got response that visit had been extended till 1.30pm. At 7.30 again I called them due to no visit, I had been told from your customer care that Engineer sent them a report saying wrong mob no & address. I confirmed them my new address (Kolkata) & also remind them not to send complain details to my old address(Bhubaneswar). I got a new complain no[protected]. Mean while I got a call from Bhubaneswar Engineer to know my address. Again I called to customer care & told don’t send this new complain to Bhubaneswar since I got a call from Bhubaneswar against old complain No. They again verified my new contacts and assured me that on 23rd(today) by 10 am engineer will come without fail. Today whole day have gone, nobody have come yet. When I called in evening they said engineer report was wrong no & wrong address. I got so frustrated and ask the person to confirm the address & I got so irritated when I heard that last complain was lodged on Bhubaneswar address again. This is extremely unprofessional behavior which I ever heard or ever experienced before. Every person have their own time value. So please keep some professional guys , I don’t know your system, why can’t they delete or deactivate my old address or no !!!!! My new complain no is 2097771.
        I am giving my connection details further with my correct mob no since I am not going to screw my time to customer care anymore rather will may think to change connection for better service.
        Cus ID :[protected]
        STB NO :[protected]
        VC No : [protected]
        My Mob No : [protected].
        Address : 10. H.L. Sarkar Road. Basdroni. Kolkata- 70. West Bengal.
        Hope will get a solve now by tomorrow.
        ThanX.
        Anindya Guha
        Aug 14, 2020
        Complaint marked as Resolved 

        Airtel DTH (Set Top Box) — Worst service

        Hi, this is balaji...We have been a airtel DTH customer for the past 4 months....Recenlty we had a problem in airtel DTH display...There was an error showing in the display...So, we have a contact numbers where the persons came for installation...We tried to call them and we got a damn worst reply from them...One guy not at all lift my call after seeing the number and the another guy lifted and said that he will come at 8:00...We were waiting up to 11, but he didnt come and finally those both guys switched off...Very worst reply never i have seen in airtel..

        I need a severe action to take against those two guys.... I can proceed their numbers here.... [protected] and [protected]

        I need a severe action, otherwise i can raise action in next way.....
        i will purchase dish tv connection in October month but the set of box not working.please exchange
        the set of box .plese call-[protected], mai me your reply email- [protected]@ gmail.com.
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          H
          Hashmi Shujaat Syed Habib
          from Mumbai, Maharashtra
          Feb 23, 2010
          Resolved
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          Dear Sir/Madam,

          I am highly disappointed by the way Airtel has treated me in the past. Here are the issues and I would appreciate if they are solved as soon as possible since it is creating a lot of problems to me.

          1. Airtel has discontinued and disconnected my number [protected] in a week’s time whereas as per the rules at least a month waiting time is required.
          2. Airtel had all my documents cause I had submitted to them when I had taken the card and I have two numbers in my name ([protected] and [protected]) and yet just for selling this premium number airtel has discontinued and disconnected my number in a week time and are now asking me to buy the same number from the airtel galary.
          Aug 14, 2020
          Complaint marked as Resolved 
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            A
            Aravind Gogineni
            from Delhi, Delhi
            Feb 23, 2010
            Resolved
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            Dear Airtel,

            I have received a message again today that "MCA service has been activated on my mobile and Rs15 got deducted from me.The same thing is happening from 3 months and every month i am calling customer care,then they resend my money back.I asked them to totally deactivate this service on my mobile,but that has not been done yet.What is problem the to deactivate it?Even now i have called customer care twice,both told me they were transferring my cal to some senior executive,but i waited for 3 min for the first time and no one attended.For the second time,after 1 min the call got disconnected.Are your senior executives sleeping in the day time???
            The second time i called the customer care,the guy told some jokes service was activated on my mobile...What the hell?
            When are you going to solve my problem???I dont want any MCA service or something on my mobile...

            3months before i have called nearly 10times for the GPRS settings,not even one has sent me those till date.If you are so useless,better put your company in some safe hands...Donot irritate customers this way...and stop behaving so cheap...

            My no is : [protected]
            Aug 14, 2020
            Complaint marked as Resolved 
            1.COMPLAIN NO :[protected]
            2.COMPLAIN NO :[protected]
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              H
              Hardip R Gadhavi
              from Ahmedabad, Gujarat
              Feb 23, 2010
              Resolved
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              Hi,i got Sim Refresing problem,and i tried to resolve it with airtel but they force me to purchase new sim,i m purchasing new sim second time,and if i got same problem in next sim then how many sim i have to purchase i ask them,but they told me that,its only way to resolve this problem.so they are collecting money from peoples,using this type of services,its clearly problem of sim and i m ready to give my sim for verification but they not giving me satisfactory answer,they just told me that its nominal fees(Rs.25/- only) to purchase new sim.its clealry problem of sim then each time why should i suffrer due their bad service.i tried to resolve this propblem with their (121) customer case service many times,their relationship centers 3 times,and their mail compnaint service on ([protected]@airtelindia.com) their mail id.but all just force me to purchase new sim.i can pay Rs.25/- its nominal for me,but its not an solution and they not giving warranty or gurranty for their sim.if next sim got same problem then again i have to purchase new sim and it will be continue infinity.so now i tired and i contact your consumer complaints.so please do needfull.
              (i have mail and complaint doc ready to submit you with my sim)
              Thanx in advance

              Hardip Gadhavi
              [protected]
              Aug 14, 2020
              Complaint marked as Resolved 

              Airtel (Mobile Service) — world cup scores sms scheme started without approval

              My father no. is [protected](airtel)and there is a big issue with the sms alert regarding world cup score provide by airtel and i don,t knw how they activate this scheme without our approval. we had already complaint airtel customer compalint no. so many times that please cancel this scheme for mentioned no.[protected].so plz do needful and cancelled this schemes.

              Thanks,
              prince kashyap
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                N
                nitin m. ganthade
                from Mumbai, Maharashtra
                Feb 23, 2010
                Resolved
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                Dear sir/ madam,
                i lost my mobile yesterday , so i immediately block my sim card so that another prson should not use it. i call customer care to block my no. He immediately block my no.
                On the same day when i reach customer care of airtel to take duplicate sim of same no..the person says its not your no.and it is registered on some other person name. (muslim lady) .
                I am using this no. from last one and half year i dont know how come the no. is registered on another person name. it must be their system fault , which they are not ready to acccept.
                I am applying for job , and i have given this no. to so many corporate people . so i need this no immediately
                PLEASE HELP ME IN THIS MATTER................
                MY MOBILE NO IS [protected].................
                Aug 14, 2020
                Complaint marked as Resolved 
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                  H
                  Hussain Khan
                  from Mumbai, Maharashtra
                  Feb 23, 2010
                  Resolved
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                  Resolved

                  Dear Sir/Madam

                  This is Hussain Khan from Mumbai, i have request to you to provide Peace TV on Airtel i am a very big Fan of Airtel i have all Airtel Product with me, But the channel which my mom & dad wish to see is not availabe wit Airtel my i am felling very insult, Request you to provide it very soon or if available please let me know for it.

                  (Keep it up with such a briliant wide range of service)

                  Awaiting for your vital reply

                  Warm Regards
                  Hussain Khan
                  +[protected].
                  Aug 14, 2020
                  Complaint marked as Resolved 

                  Airtel Digital — adding new religious channel

                  i have purchased airtel setoff box @ the time of purchase i was told in future you are going to add reglious channel known as PEACETV-operated by Dr Zakir Naik it also free to air but so far there is no responce regarding the same ? pls look in to the matter for
                  My account number is [protected]. Account is on my mother name
                  my mobile phone number is [protected]

                  Awating for your reply

                  RASHID SALIM
                  adding new reglious channel
                  i have purchased airtel setoff box @ the time of purchase i was told in future you are going to add reglious channel known as tv24 . This channel is free to air but so far there is no responce regarding the same ? pls look in to the matter for
                  My account number is [protected]. Account is on my name
                  my mobile phone number is [protected]
                  Model on Airtel digital TV box scared me alot last nignt ;)
                  Pls pls pls change d model :-p

                  Airtel DigitalTV DTH — Peace TV

                  Dear Sir/Madam

                  This is Hussain Khan from Mumbai, i have request to you to provide Peace TV on Airtel i am a very big Fan of Airtel i have all Airtel Product with me, But the channel which my mom & dad wish to see is not availabe wit Airtel my i am felling very insult, Request you to provide it very soon or if available please let me know for it.

                  (Keep it up with such a briliant wide range of service)

                  Awaiting for your vital reply

                  Warm Regards
                  Hussain Khan
                  I also want that airtel should provide peace tv...
                  i dont understand why there is no peace tv in any of the cable tvs and setup box
                  can u tell me till when will channels like peace tv, , , , , will launch in any dth service plzz reply even peace tv is from dubai but dubai gets feed of every indian channel so why not india get their channels

                  Airtel Digital TV DTH — no picture

                  I had purchased airtel digital dth connection. since starating i am facing many problems. there is no response from customer care. verry bad service. I had complaint serval times to customer care but there is always same reply (ABHI KISI KO BHEJ RAHE HAI.) Till today after fifteen days Daaily ( SIR AAJ JARUR AA JAYEGA) VERY BAD SERVICE.

                  Pankaj Agarwal
                  [protected]
                  there is no peace tv in any cable connection!
                  arghhh!!!

                  wat is happening...i want peace tv back!
                  Kind Attn: Airtel DTH Customer Service Team

                  Dear Sir,

                  I have recently opted for Airtel DTH and i'm using the connection since last month.

                  Kindly let me know how i can subscribe PEACE TV. Your urgent response is appreciated.

                  Regards,
                  S Ahmed
                  Is any chance to get airtel tv services in dubai.What are the technical specification to install Airtel TV from dubai
                  They always dont give you what you want yet they expect you to pay on time and give them what they want.
                  i am naveed bin ifteqar from hyderabad i have been using airtel dig tv for the past one year but now i am planning to disband and subscribe to normal cable i[censored] dont provide peace tv
                  This is really riddiculous that there is no Muslim religious channel in indian tv channel.20 to 30% of population of India belongs to muslim community.Is there any reason not view Peace TV on your Airtel DTH????

                  Rgds,
                  Tanweer
                  Hello,
                  when i was taking plan your ur executive told me that you can subscribe PIECE TV @15 INR. I want to take this channel.
                  Airtel Digital TV

                  Sir,

                  Let me know why Peace TV not mention in your any package.

                  Zaki
                  hi, ,
                  This is mukhtar, from mangalore.. Its jus unfair tat, for we muslims, there is no religious channel available in airtel..we Would be really pleased if yu could arrange for the peace tv, , , wit Regards.
                  To the airtel customer service team:-)
                  DEAR SIR, I AM LOOKING FOR PEACE TV ENGLISH AND URDHU, WHY ITS NOT FOUND IN AIRTEL DIGITAL TV, ITS FREE AIR CHANNEL PLEASE INCLUDE THIS CHANNEL IN UR LIST, IT WILL BE HELPFUL TO ALL INDIAN MUSLIM BROTHERS,
                  please include peace tv ...

                  AIRTEL DIGITAL TV — no peace tv on airtel digital tv

                  Dear Sir/Madam This is Goushul Aziz from jamshedpur, i have request to you to provide Peace TV on Airtel i am a very big Fan of Airtel
                  i have all Airtel Product with me, But the channel which my mom & dad wish to see is not available with Airtel my i am felling very insult, Request you to provide it very soon or if available please let me know for it. (Keep it up with such a briliant wide range of service) Awaiting for your vital reply Warm Regards
                  Goushul Aziz
                  I view one of the south indian packages.I wanted to add God tv along with that.As advised I have send SMS "GET GODTV/GET695" to 54325 a number of times .but so far I have not been able to view GodTv. I have more than Rs.1500/ balance as on date.My account No. is [protected] and mob No. is [protected]. Please do the needful.

                  Thank You,
                  Biju Varghese, New Delhi.
                  I watch only peace tv and my other family members watch other channels, kindly provide us Peace TV, there are other religious channels like astha etc., please do the needful.

                  AIRTEL DIGITAL TV — Need Peace TV

                  There is no Peace TV in airtel Digital TV, but there there are other religious channels. WE NEED PEACE TV.

                  Airtel DTH — No Peace TV

                  Peace TV not available on airtel DTH but other devotional channels are available, why ?

                  Please let us know by when it will be available so that we can decide to hold on with airtel or move on to some other where Peace TV is available.
                  Dear Sir, I am Zulfekar Ali Ahmed from Gurgaon, Haryana, I too am an all time Airtel fan but very disappointed because Peace TV is not available on Airtel DTH.

                  I wish the problem can be solved out soon so that we can watch our favorite programs.

                  thanks
                  Dear Team Customer Service,

                  I am user of Airtel Digital TV from more than a year, my customer id is [protected],

                  from the day one i am Requesting for Peace TV, if the Local Cable Provider in our area can provide Peace TV means why can't a brand like Airtel, that too if the Channel which is Free to Air.

                  Please do the needful and revert me on the same on my E-mail id

                  Regards:
                  J.Khan
                  Its Appreciable that we need "peace tv channel" in the Airtel Digital broadcast as we pay for it, even though it is free channel.
                  Its my humble request for all of broadcast service providers to provide Peace TV as it is one of devotional channels as other Bakti channel, Astha TV, Shradda TV, GOD TV, Angel TV.

                  Thanks regards,

                  M.Bhaskar.
                  I am planning to take Airtel Digital TV.But I will take new connection if they provice Peace TV.

                  Please do the needfull.
                  Dear Customer Care,
                  Its Suprising that Airtel has included all religious channel except for Islam.

                  Pl include QTv and Peace Tv channels in ur packages.

                  Regards
                  Nasir
                  Dear Sir/Madam,
                  (Airtel Setup Box)
                  I have been using set up box of Airtel and in our company also we have taken corporate connection of Airtel. But i m very surprised that why you people are unable to provide the PEACE CHANNEL. Have you any problem to provide this channel. Kindly let us know. If you will do this type of things then how we customer will use your set up box. We are waiting for few months for PEACE CHANNEL. If you will be unable to provide this channel then I will change this set top box within 1 to 2 months. Now you have to think that either you will provide this service or you want to loose the customer/user.

                  With regards,
                  Hina Kauser Kabir.
                  The DTH providers will not provide Islamic Channels as most of them are infested with RSS and Sangh Parivar who thinks that by banning Islamic channels they can stop the spreading of truth. Dear Muslims, please boycott all DTH providers and let them know that we make a big chunk of their business. They will get to their senses when it hurts their pockets.
                  India's only Muslim TV channel banned on DTH service

                  Calicut (Sep 28, 2009) Peace TV, India's only Islamic Television channel reportedly being banned from broadcasting through DTH (Direct to Home) providers in the country. Website of Consumer Welfare Society, Delhi is swamped with complaints against the media ban. According to the response received from various DTH providers in the country, PEACE TV has been removed from their broad casting list. Cable Television Network Rule 6 (6) says a channel can't up link from or downlink into India unless it's registered with the I&B Ministry. But despite being not registered and not possessing a valid licence, the 24-hour Peace TV, popular in many Muslim pockets across India, has been operating for the last three years. Peace TV is promoted by The Islamic Research Foundation (IRF), Mumbai, a registered non -profit charitable trust which was established in 1991. The channel never had a history of airing explicit or violent content except religious talks or sessions based on comparative religious studies. The channel is guided by a medical doctor and Indian citizen, Dr. Zakir Naik, an internationally respected scholar.

                  Naik, however, maintained that he didn't own Peace TV. "The owner is a Dubai-based company and it applied for registration months ago. But the ministry hasn't issued it a certificate yet, " he said, refusing to divulge the identity or the contacts of Peace TV's Dubai-based "owner". Naik's Interfaith Dialogue with prominent Hindu Guru Sri Sri Ravi Shankar on the topic ‘The Concept of God in Hinduism and Islam in the light of Sacred Scriptures’ held at Palace Grounds, Bangalore, on 21st Jan. 2006, was highly appreciated by people of both the faiths.

                  In the special list of the “Top 10 Spiritual Gurus of India” by Indian Express News Paper, Dr. Zakir Naik was ranked No. 3, after Baba Ramdev and Sri Sri Ravi Shankar, being the only Muslim in the list. Dr. Zakir Naik appears regularly on many international T.V. Channels in more than 200 countries of the world.

                  Some cable operators, who earlier showed Peace TV, have stopped beaming it. Hathway, one of the major cable operators which provides services in many parts of the Mumbai city, has pulled the plug on the channel.

                  Hindutva fascism spread so much poison in our society by spreading hatred through media and by aligning with their favourable media czars like Rupert Murdoch. It seems to be the interests of sangh parivar groups are more behind the unofficial ban on the one and only Muslim religious TV channel in the country. On Sep 23, J Gopikrishnan of The Pioneer, a sangh favoured media, wrote an article demanding police action against DTH providers who downlink Islamic TV channles like Peace TV, ARY Q TV, TV Maldives, Saudi TV. Rupert Murdoch's Star News happily beams the stories about the evidence of existence of Ravana's air-craft repair centre in Sri Lanka, and mythology has gained more credence than science in our age, the era of the death of rationalism. Press freedom of multi-culturalism has to confront the media discourse of Hindutva at many levels. It is not absent mindedness of Atal Behari Vajpayee, who appointed three stalwarts of Hindutva as Ministers of Home, Education and Information and Broadcasting. While the Vajpayee coalition government does not have any success story, L. K. Advani, Dr. Murli Manohar Joshi and Sushma Swaraj actively, and aggressively, pursued the Hindutva agenda in these ministries.

                  Advani's legacy at Information and Broadcasting made 'religion' as big business in India and the recent visual media explosion has seen a flurry of “religious” TV channels take to the air, broadcasting prayers, congregations, faith messages, feel-good speeches, question and answer sessions, astrological predictions, etc.

                  The Ministry of Information and Broadcasting given permission to 454 channels for downlinking in India which includes 18 Christian evangelical channels. The evangelical TV channel of Pat Robertson, who publicly called for the assassination of Venezuelan President Hugo Chavez also downlinked and broadcasted by India's DTH providers.

                  There is also flourishing media institution which can be called evangelical Hinduism. Hindu TV evangelists include living gods like Swami Ramdev, Amma, Sathya Sai Baba, Sri Sri Ravi Shankar and many others. They are the Pat Robertsons and Billy Grahams of modern Hinduism.

                  In Nov 2008, the telecom regulatory authority of India (TRAI), in a recommendation to the Centre, has suggested that religious bodies should be barred from owning television stations or having any role in distributing them. News reports quote TRAI as saying that where permission has been given, they should be phased out slowly: “Such a rule would be in tune with the secular nature of our constitution.”

                  In a nation where faith is such an integral part of even governmental functions, is what we watch any business of the State? Is it a needless intrusion in our lives? An outright ‘ban’ is not the way a democracy should work. If a particular TV channel is actually fomenting and spreading hatred, that channel should be banned at once. Is it fair to ban only a channel belongs to a well respected Muslim religious scholar in a secular republic like India?

                  With inputs from Thejas News paper, Kozhikode,
                  Badly waiting for Peace TV on Airtel DTH, Otherwise I will be forced to change the Service from Airtel to other DTH who can provide Peace TV Channel
                  I want peace TV channel in my airtel dish TV plz help us
                  Airtel DigitalTV DTH —
                  Dear Sir/Madam
                  This is Abdul Nayeem from Hyderabad, i have request to you to provide Peace TV on Airtel, Include this channels in your list it will be helpful to all Muslims families.I want to add Islamic channel i visited air-tel official website http://www.airtel.in/alacarte/ i could not found Islamic channels if you have please kindly forward more information on nayeem.[protected]@gamil.com how to add Islamic channel thru online.
                  ID:[protected]-

                  Regards
                  Abdul Nayeem
                  I have paid for economic sports plan and that includes peace of mind tv channel but this airtel tv doesn't provide that channel after getting payment... Along with this many other channels of which I have paid I can't see on my settop box. And fool peoplefrom customer care says that engineer will come and I will have to pay for the problem which is not caused by me. These airtel people make us fool by stopping the channels from our pack and tell us to pay again for the same channel.
                  sir,
                  we regularly see the channel of' peace of mind' at no 686 and disha satsang channel at 689. on complaint, the executive said on different dates to lodge the complaint and engineer will visit the house to rectify the error after getting Rs. 150/ as visiting charges. One executive said, "There is some technical fault, in Haryana, and would be settled within three days.what is this in so reputed Airtel services ?. Could the authorities provide the right message through mobile.
                  K K CHAWLA
                  [protected]
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                    Neeraj Bajpai
                    from Bengaluru, Karnataka
                    Feb 22, 2010
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                    This is the complain regarding the Internet spped with the AIRTEL USB data card, I have complained for this also, but i am still getting the same complain. Even i was told that some executive will be visiting at your place where you use it generally to check signal. But what is the use of this.

                    I have adopted most expensive plan which is 1103/- unlimited , but it is all wastage of money.

                    Could you please help me out in this matter ?
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                      Gaurav Yadav
                      from Delhi, Delhi
                      Feb 22, 2010
                      Resolved
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                      Resolved

                      Hi Sir,

                      This is My concern regarding Your Sales Department and Your Coustomer Care Department.

                      On 10th Feb 2010 My Father Received a call from Your Sales department(female) asking about Me that Is I m talking to Mr Gaurav.(on Cell no.[protected]) this Is my Father Phone which is Registered with Airtel Digital TV.My father replied that he is not at Home then she replied then why You Pick the Phone and my father Disconnected call then.Later When I came Home in the Evening I realised that Some channels are not coming( I think Might be a Technical Problem becoz of Sealing Process of Towers going on ).On 11th feb the Problem still continue then I called Your Customer Care Department and have word with Mr.Shekhar(Team Leader out with Airtel Digital Tv).He marked My complain and Give me a complaint ID.1921434.My Plan
                      was changed from Rs.250 to Rs.165.(Channels not coming in new Rs.165 Plan Like Bindaas,MTV,Cartoonnetwork...,etc).I wait Till 13th Feb 2010 till Evening.Then I called them in the Evening When My Problem was not Resolved I again Have word with Mr.Shekhar N reply was Obvious that I Plan can'nt change Your Plan becoz it is not available any More.I tried to convenience give some discount or something as it was not mine Mistake.I Never Requested for any Plan change N non of my Family Member because they dont have any Knowlede about Airtel Digital TV services or anything.Even You can check my Past Phone Call records that I Ever forward any request for Plan change.

                      Now my concern Is that Is the way Your sales department Works or is this the way Coustomer Service deals When I told him I m going to Mark a mail to Your Senior Person he say ok Fine Sir You Can Mail I can't help You,do what ever You Like.He was asking me to Pay Rs.360 Per month for the same channels which I was getting in Rs.250.


                      Is I am that that I would Pay More for the channels that I was Enjoying in Rs.250.
                      Why Should I Pay Rs.110.Pls Tell Me.Is this the way Your sales department works.But I can say Very Nice Plan change Every body Plans on Your Own and When they ask for the same Channels told them for Charging Extra.I Can Never Believe such a Reputed company Like Airtel will do this Kind..,I dont have much words to Explain

                      I would be waiting for the Positive Feedback from Your Side.I hope You would Dissolve my Problem.(My contact No.[protected]--Gaurav Yadav) Mahavir Enclave New Delhi-45.


                      It is my Case think if it Happens with 1 Lakh Indian Airtel Digital TV subcribers...They are fooling Ur any Making Money I Even MAil at
                      [protected]@airtel.in
                      ///Rohit.[protected]@airtel.in Clients of Airtel come to know from My friends Pls Help.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      i'm willing to take new connection airtel dth... I have one doubt that can we activate any package in south package...
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                        sanjeed edayur
                        from Mumbai, Maharashtra
                        Feb 22, 2010
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                        sir,
                        We are some airtel costomers from malappuram district .we send this mail to you for solving a issue that effected us.
                        we are 100% satisfied by the airtel services like offers ansd VAS services and network ,we have 1 problem about airtel
                        service. we inform this problem many times in customer care but we cannot get appropriat e solution from customer care
                        issue is given below
                        1. Sms pending time
                        Now airtel giving sms pending time in 8 hrs.but we spend Rs.1 for a sms sending we need complete consideration and value for our money .all of the providers in kerala giving this service in 24 hrs defaultly so
                        please study about this issue , we hope that you take a better solution for our problems
                        Thank you
                        (for representating customers)
                        Sanjeed Edayur
                        [protected]
                        (Not get in [protected] please call [protected])
                        sir,

                        i am a prepaid customer from malappuram district my number is [protected] .i wanted to call deatais from april 2010 to may 2010.pls send my E mail id.My Id : [protected]@gmail.com.

                        Muhammed Shabeer . k
                        Sabeel manzil
                        kodakkad PO
                        Chettippadi VIA
                        Malappuram DT
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                          A
                          ayush singhania
                          from Gurgaon, Haryana
                          Feb 22, 2010
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                          I had subscribed to Airtel USB modem - Data Card. there i was given 1GB/month for Rs 599. i was assured a speed of around 240Kb/s. i hardly get speed of 100kb/s. after i got my bill, i was shocked to see.the bill was huge. this is because, ther is a minimum usage of 1MB every time i login/connect.meaning that even if i connect, but don't use, it will be considered 1MB, and if i use more than 1 mb, the count will be considered rounded upto the next level, meaning that if i use 1500KB, it will be taken as 2mb, if i use 10.5mb, it will be taken as 11mb, if i use 9kb, it will be taken as 1mb.
                          i was NEVER informed about this sort of billing plan.
                          moreover, one can know about his/her account usage only after he/she gets the bill.
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                            D
                            dhgandhi
                            from Mumbai, Maharashtra
                            Feb 22, 2010
                            Resolved
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                            Resolved

                            I HAD booked a complain to AIRTEL nodal officer as follows:


                            I have three Airtel mobile connection nos. [protected] [protected] [protected] under Airtel GNFC CUG plan [For GNFC - BHARUCH employee].

                            Regret to inform you that since last six months there is huge increase in drop calls connectivity failure problems faced by me and other Airtel connection users in GNFC area. My complain of[protected] is still pending as per customer care centre. Some time call can not be connected some time call auto disconnect after connecting for few seconds some time caller voice could not reached to receiver some time receiver voice could not hear by caller. Even call can not be completed while talking to customer care on 121. This happens for @ 6~7 out of 10 calls received or dialed. Even I am also aGPRS user and its connectivity is not available many a time during peak requirement.

                            My new complain is F[protected] dated 02 02 2010.

                            I have got checked my mobile instruments also and no discrepancy found in it. It works fine without any problem with other mobile service provider¿s connection.

                            I came to know from my friends in GNFC they are also facing above problems in Airtel GNFC CUG plan connection.

                            Frequent disconnection of call while talking leaves wrong impression as I intentionally disconnect call with person with whom I am talking and put me in awkward situation. Therefore I hereby request you to look into matter seriously and resolve the problem at the earliest under intimation to me within week time; otherwise I will be compelled to change the mobile service provider.

                            Hope that you will understand gravity seriousness of above problem and take suitable prompt effective action in the matter under intimation to me.

                            Thanking you

                            D H Gandhi

                            [protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            Airtel — Nonavailability of email connection and other facilities

                            email connection is not availble.several complaints were given over phone.The response from mobile is not audible and not very positive.catalog updates failed., no connection networks, packet data not available etc are the messages coming while trying for web and other facilities.
                            no proper gudance is available from airtel.Even though the connection is in Delhi the set is used all over India, mostly in Assam(Bongaigaon)
                            Respected sir,

                            myelf kailash prasad tiwari and have land for tower installation at U.P. village pura mata din tiwari mauja barara road raibareli-sultanpur approach road-gangagadh to katara barara location road touch 500 mtr from katara to pura mata din tiwari for more details contact [protected], [protected] and email id [protected]@yahoo.com

                            Airtel — non availability of network range

                            I had purchased a sim bearing number [protected] from airtel in SEPTEMBER 2007
                            There was a problem in the network range of my mobile in my house. There used to be no network/very less network range when I used to be in my house (KALYANINAGAR-KUMARCITY, PUNE)
                            I used to forward my complains to the customer care regularly but they instead blamed my handset which was in perfect working condition. I thereafter also tried with some other handsets but to no avail.
                            The complain was never solved.Finally I had to give up and throw away my sim card and get a new idea number
                            The idea of this complaint is an awareness which i want to generate in the readers.
                            PLEASE DO NOT BE A AIRTEL CUSTOMER.

                            Airtel — @ range/network

                            hello,
                            we r not getting network due to constant range problems though we r having three towers in our near by areas, before to dis i have complainted many times to custer care but no action has been taken.
                            location, J.T.MAHAJAN COLLEGE OF ENGINEERING, FAIZPUR.
                            20 KMS FROM BHUSAWAL, DISTRICT JALGOAN.
                            I HOPE U WILL TAKE THE ACTION, AND WE WILL BE CONNECTED WITH U.
                            "[protected]" this number is avalebel or not.i mean to say that it is on or not i haave sent many sms but it is reachin in or not

                            air tel mobile serviceprovider — connectivity

                            Dear sir
                            good morning, i am manoj [protected].
                            on date 30/10/2008 i was comming to ur air tel office at sonipat (Haryana)to change my airtel connection from postpaid to prepaid same time i was submitted bill of that month, filled enrloment form, photograph &address proff was given.
                            also purchace the rechargerg coupan on same date

                            from dt 02/11/2008 my connection is disconnected
                            presently outgoing is stopped, i was personly going to ur office 10 times & contacted by phone 10-15 times all ur representative said that connection is started today (same answer every day with no response)
                            yesterday i was again contacted to mr navin

                            but still my problemis as it is(out going stopped)

                            i think that 18 days is enough for connection change

                            pleasae take needfull action & start that connection

                            i am waiting for ur response

                            manoj
                            [protected]

                            Airtel — Non-availability of Airtel SIM Cards

                            Sir/Madam,
                            I am Vinay Salvi. I live in Upper Indira Nagar, Pune. It's nearest Airtel centre is at Bharti Vidyapith, Pune. But Thre are no SIM CARDS of Airtel available at that Centre.
                            Please do check and send SIM cards at that centre.

                            AirTel — NON AVAILABILITY OF PROPER NETWORK

                            I HAVE A AIRTAIL SIM CARD , MY NO.IS [protected]. I AM LEAVING AT KESHAVDHAM, BOISAR (WEST.) ; I & MY ALL SOCITY MEMBERDIDNOT GET AIRTAIL NETWARK IN FLAT FROM 2 YERS BEFORE. I COMLETED TO CUSTMERCARE AT 3 TIMES BUT THEY IGNORED MY COMPLENT. ACTUALLY I HAVE TAKEN LIFE TIME FACILITY FROM AIRTAIL BY REARCHAGE OF 999 . SO I CANT LEAVE THIS CARD.
                            I Have Airtel Demo Card

                            Airtel to Airtel 10/p

                            Airtel to Other Mobile 40/p

                            Daily 100sms Free

                            Only From Tamil nadu Customer only and more [protected]
                            I Have Airtel Demo Card

                            Airtel to Airtel 10/p

                            Airtel to Other Mobile 40/p

                            Daily 100sms Free

                            Only From Tamil nadu Customer only and more [protected]
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                              K
                              K.KUNJUMON
                              from Pune, Maharashtra
                              Feb 22, 2010
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                              To,
                              Concerned officer
                              Bharati Airtel Limited
                              Bharati center
                              1168, Avinash Road,
                              P.N Palayam.
                              Coimbatore-641 037

                              From,
                              K.Kunjumon
                              Diamond Tex Printers
                              (A unit rotary printers and sample developing)
                              5/225, Pattikadai stop
                              Uthukkuli main road
                              Uthukkuli RS (PO) 638 752
                              Tirupur

                              Sub: Complaint for non activation of sim cards

                              Sir,
                              I here inform that the non activation of your seven sim connections (CEF No[protected] numbers as [protected], [protected], [protected] [protected],[protected], [protected],[protected].
                              Sir, I give the all documents to your sales officer Mr. Srinivasan (TEXTELCO
                              84-86, kumaran Road, Tirupur-641 601.) And Mr. Rajeev.R (Assistant Manager
                              Airtel) came to my office and check every document and recommended to
                              give the connection to the party with in 24hrs. Based on that I will pay the
                              money and all documents are handed over to the above agency (Purchase order, ,
                              form no 60, Tax registrations, my license copy, deed of partnership, activation form etc..) But till the time they are not respond for activation
                              . So kindly take action either activation or the agency



                              Thanking you,
                              K. Kunjumon.
                              Diamond Tex Printers
                              Hi,
                              i am working in Satyam Computers Bangalore. Airtel is selling CUG postpaid connection for Satyam corporate. i purchased [protected]@199 lan from airtel office, JAYDEVA FLYOVER, BANGALORE and the sales guy is venkat (mob: [protected]). He took 300Rs from me and did not give Consmer slip; and promised to get the sim activatedwithin 4 hrs. Today is 14th december and SIM hasn't been activated yet.

                              I have been calling this guy but he always says it would be activated. Some times he says it is sim problem, next time he says it is number problem. Having been exhausted from his false promise, i raised concern in Airtel customer care on 12th decemberbut still they could not resolve my problem.

                              I has been my horrible experience with Airtel. Theit Sales team and Customer Care team seems to be vey pathetic
                              i bought airtel sim from airtel dealer situated near jyoti chowk that is can and cable from the girl named poonam she overeacted and didnt activate my sim for 72 hours im sufferinf from so many problems jst because of that girl i want strict action against her
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                                S
                                senthil nathan
                                from Hyderabad, Telangana
                                Feb 22, 2010
                                Resolved
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                                Dear sir/ Madam

                                Sir my name is senthil i took air tel connection before one month they got the deposit off Rs:4000 from me still now i dint get the connection and if i ake the deposit money . The way off feed back is not good they are not picking the call . i want my deposit money off Rs:4000+connection charge of Rs:500 . kindly help me out .

                                employee mobile no is :[protected] he is the person responsible .
                                kindly help moe out. . .
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  S
                                  SADHAN KUMAR DEB
                                  from Delhi, Delhi
                                  Feb 22, 2010
                                  Resolved
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                                  Resolved

                                  DEAR SIR/MADAM

                                  PLEASE STOP ALL THE INCOMMING CALLS AND SMS FROM 54321, WHICH IS IRRITATING AND UNWANTED AT THIS AGE OF 59 YRS. I DONT BELIEVE BHARATI AIRTEL CAN REALLY DISTURB THEIR VALUED CUSTOMERS .PLEASE DO THE THE NEEDFUL.

                                  MY TEL NO. [protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  The Airtel Customer Service is now moving towards decling side. I belive the Airtel is one of the Worst Service Provider in the market now, and now the time is here from where the company if not wake-up will loose it customers speedly.

                                  Hell to the Company.
                                  Dear uncle, please send a message START DND to the number 1909. It is the national Do Not Call registry. It is with the government and these private companies are anwerable to TRAI. Keep track of it using the number that you will get as reply. You can take it up to top level in TRAI.
                                  My Airtel Prepaid Connection Number is [protected] from Orissa.. Last month while browsing a sms from 54321, Airtel TV was activated. OK. Next week I made call to 121 and requested for deactivating. They noted the complaint and assured to deactivate within 5 days. Nothing had happened. Next Saturday again my account was debited with Rs.40/- Again I called 121, and got same assurance. Again same failure and my account was debited with Rs.40 again. Third week also same scene.
                                  What to do? whom to contact? Can I proceed again Airtel in Consumer Court. Please help My email is [protected]@rediffmail.com
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                                    Shreyas Gaur
                                    from Bengaluru, Karnataka
                                    Feb 21, 2010
                                    Resolved
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                                    Resolved

                                    I purchased an airtel sim on 6th jan 2010 and i provided my passport as identity proof and no local address proof was demanded by the retailer.Then on 3rd feb i got a sms from airtel that i would have to goto my nearest airtel relationshipcenter and provide a local address proof.I went to the arc on 4th feb evening filled an annexure E form {relating to local address},on 6th feb iam notified that my sim is cancelled and reason stated was that "NO ADDRESS PROOF PROVIDED"+ "when called the customer-care i was told that i was did not submit the proof in time ".Also i had 100rs talktime on the sim.Some of my freinds had 300+rs talktim when this happened.
                                    Please suggest me what possible steps i can take
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      N
                                      Navneet Kumar
                                      from Delhi, Delhi
                                      Feb 21, 2010
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                                      Hi,
                                      I have to say that my name is Navneet Kumar i am using a Airtel Pre-paid number as +91-[protected] on the dated 21/02/2010 i called to a number [protected] but at that the due to some technical error from the side Airtel my call is connected to a Afghanistan number i.e.[protected]. for that call i charged as Rs.15/Min. before that deduction i have a balance of Rs. and 24(Aprox.) at 1PM on the same day when i try to make another call the pre-recorded message given to me that I have no sufficient balance to make that call but still at that time I have Rs.9 in my balance then I make a call on Airtel customer care for the 2 problems as follows:
                                      1. Unable to make any call
                                      2. Unable to check balance while dialing *123# and 123
                                      The customer care associate who received my call at that they say me that “this is a temporary problem kindly try to check your balance after 30 minutes and you are also able to make call after 30mins and he also tell me to once switch off-on my mobile”
                                      I follow the entire process and then check my balance at 7PM on dated 21/02/2010 then the my mobile shows me the balance of Rs.9/- only then again I make a call to the customer care and the receiving person tell me that I make a call to Afghanistan(As an international Number) I told the CCA* that I not made up that call but he said me to check my recent dialed numbers in my mobile I checked them all and find the same no as [protected] which is a number of reliance telecom of Delhi-NCR then I again call on that no [protected] and just charged normal as 60ps/min (as My tariff) then again I call to customer care(TIME:- AROUND 7PM )and tell him to put a complaint of WRONG DEDUCTION from my account but the CCA tell me to charge-up my pre-paid a/c and pay Rs.50/- for checking the details from the Airtel and just tell me not to raise a complaint on my problem I made a warm request to that CCA but he not file my complaint.

                                      This is not a issue of Rs.50 but a issue of Airtel service that if a customer is saying that he charged wrong for anything the CCA is not even filing a single complaint for him then what is the recruitment of customer care helpline if they can’t even file a customer’s complaint.
                                      Kindly Check out all this process and reply me as soon as possible.
                                      I forwarding this application to
                                      1. Airtel Bharti
                                      2. http://www.consumercomplaints.in/new_complaint/
                                      3. http://consumerpain.com/complaints/submit-a-consumer-complaint/
                                      4. http://www.consumercourt.in/land-line-phone/5213-complaint-against-bharti-airtel...
                                      I home after getting my this problem the Airtel defiantly help me and find out the appropriate resolving trick.
                                      Yours Faithfully
                                      Navneet Kumar
                                      Alternate No: -[protected]
                                      Airtel No:- +91-[protected]
                                      Address:- C23, DDA Flats
                                      IV story Mata Sundri Road,
                                      New Delhi -11002
                                      E-mail ID :- navneet.[protected]@yahoo.in

                                      Airtel — Regarding wrond deduction of call charges

                                      dear sir,
                                      i am having a Mobile Campus card with number +91 [protected]. i am facing problem of about wrong deduction of call charges for campus to campus numbers. so i launched a complained against Airtel last time.
                                      i have not satisfied by the response given by Airtel. As i am facing this problem for last 3-4 months i have been complaining about this for several times but no action taken by Airtel. Whenever i call customer care at 121, i used to get false promises and they use a rough language with me.

                                      Campus to campus charge is 10 paise/sec
                                      any other mobile is 1 Rupee/min

                                      So i request you to take my complaint seriously and take necessary action.

                                      Rohan Mahajan.
                                      Reachable at : +91 [protected]
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                                        R
                                        Ram Roop Kanaujia
                                        from Indore, Madhya Pradesh
                                        Feb 21, 2010
                                        Resolved
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                                        Resolved

                                        Airtel company is sending matrimonial message to Airtel custmers in entire Bihar & Jharkhand in cities Bhagalpur, Madhubany, Durg and Bokoro City etc. since[protected] from Matrimonial message no. 5432105.

                                        "Matrimonial match found for you: 24 yrs/152 cm, Hindu, Kurmi Kahtriya girl. Phone no. [protected], Source: Dainic Jagaran."

                                        This phone no. [protected] ( Madhya Pradesh ) is mine and I have not given ant concern or authorisation to Airtel for sending the above message. As a result many people are calling me which is disturbing me a lot. Please stop sending the above message immediately.
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        Stop unwanted cutting of my balance for my airtel number [protected], due matrimonial subscription.
                                        Pls. Stop msg For Bharti matrimoney.com


                                        Dont distrub to me
                                        Please sent to my mobile in airtel gprs setting in mob no.[protected].
                                        Stop unwanted cutting of my balance for my airtel number [protected], due matrimonial subscription.



                                        Regards,
                                        Airtel Customer Service Team
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