Claimed

Airtel Complaints & Reviews

2.1
Updated: Jul 7, 2026
Complaints 54814
Resolved
21980
Unresolved
32834
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 2505

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Manigandan
from Mumbai, Maharashtra
Apr 2, 2010
Resolved
Report
Copy
Resolved

Address: Chennai, Tamil Nadu

Hi,
Entire mogappair east area of Airtel is having

1. poor in building signals
2. frequent call drop

For the past 5 years, this has been happening no airtel person seems to be responding.
If any airtel officials viewing this, please take necessary actions to improve the signal in our area.
Aug 14, 2020
Complaint marked as Resolved 

Airtel Connection — Weak/no signal

We are not getting good signal at Palm Beach Rd, sector 46/A. Nerul navi Mumbai
The Airtel signal is so very weak that the calls drops often & if someone is trying to call from outisde it always says that the customer is ouyside the limit and the call is unreachable. I switched over from RIM to Airtel having a god opinion but it seems I have to relook at my chnage and maybe try something else.

Airtel — No signal/Weakest Signal

There is very weak mobile signal for the last 4-5 months on Airtel Mobile service in Sector 9, Faridabad. I brought this issue to the notice to the customer care whenever I contacted them during this period. They said it is temporary and will become strong automatecially.

Now, for the last 2-3 days, there is either no signal or weakest signal with 1 bar, frequent no voice while attending phone and call cut so many times.

Airtel does not appear to ob serious about correcting this irritating and time wasting fault of theirs.

Krishan Aggarwal
[protected]
1265, Sector 9 Faridabad
Helpful
Found this helpful?
3 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    Chhunthangliani
    from Aizawl, Mizoram
    Apr 2, 2010
    Resolved
    Report
    Copy
    Resolved

    Address: Mizoram

    I was trying to secure my phone bu activating SIM protection and now my SIM is locked because i didn't know my PUK no. Tell me how i can fix it without going to costumer care. my phone no. is [protected]
    Aug 14, 2020
    Complaint marked as Resolved 
    I want to thank you about responding to my complaint.
    I did tell them I was going to turn them in to the law
    as a fraud and then I would take them to court and sue
    them. Most of all I would tell everyone I know that
    their service is no good and put it over the internet.
    The next month they had credited the money back
    to my credit card. It took a lot of calls and writing,
    most of being very firm and wavering on what I
    would do if I did not get a refund.
    Thank You, Patricia Hopkins

    AirTel — puk lock

    Please detail my puk no of [protected] as soon as possible
    Hi,

    My Friend has a airtel Lifetime prepaid card n his number is -[protected] n his name is Mr.Arun Shankar Belwalkar his phone has been locked up n asking 4 PUK- Code kindly provide us the PUK - Code so tht his phone can get started. We called up to your helpline number but the system was down so kindly do the needful thng.Waiting 4 ur reply.
    could please send my mobile's 'puk code' as speed as possible...
    mobile no is [protected]
    i have been trying to secure my mobile, but by mistake my phone got locked.
    it is shoeing the error as "PUK BLOCKED" kindly send the puk number for my no. [protected]

    Airtel — puk

    i am airtel custumer by the mistek i inter the wrong pin so my sim is bloked and it want to puk number is [protected]
    Deair Sir
    My mobile no. is [protected]. It's blocked by PUK. plz send PUK no. on my emailid .
    It' s very argent.


    Regards
    Ravi Patidar
    [protected]
    Deair Sir
    My mobile no. is [protected]. It's blocked by PUK. plz send PUK no. on my emailid .
    It' s very argent.
    Deair Sir
    My mobile no. is [protected]. It's blocked by PUK. plz send PUK no. on my emailid .
    It' s very argent
    Deair Sir
    My mobile no. is [protected]. It's blocked by PUK. plz send PUK no. on my emailid .
    It' s very argent
    i have been trying to secure my mobile, but by mistake my phone got locked.
    it is shoeing the error as "PUK BLOCKED" kindly send the puk number for my no. [protected]
    i have been trying to secure my mobile, but by mistake my phone got locked.
    it is shoeing the error as "PUK BLOCKED" kindly send the puk number for my no.[protected]
    have been trying to secure my mobile, but by mistake my phone got locked.
    it is shoeing the error as "PUK BLOCKED" kindly send the puk number for my no. [protected]

    Airtel — my handset is again blocked by airtel

    Dear sir,
    Airtel blocked my handset having valid imei number.My handset model is MOTOROLA RAZR2V8 having imei number [protected].And i was able to confirm the validity of the above imei number from the site /www.numberingplans.com/?page=analysis&sub=imeinr.I had the same problem on december 1 and was resolved when i registered a complaint in here.But now my handset is again blocked by airtel from december 12.I got a freezy response from them when i approached them with my problem.Cant i have permanent solution for this problem?I request to have your kind attention to my problem and solve as soon as possible.
    I have been trying to secure my mobile, but by mistake my phone got locked.
    it is shoeing the error as "PUK BLOCKED" kindly send the puk number for my no.[protected]
    plz open my puk blocked
    I have been trying to secure my mobile, but by mistake my phone got locked.
    it is shoeing the error as "PUK BLOCKED" kindly send the puk number for my no.[protected]
    Dear Sir,

    The PUK of my airtel sim of the no."[protected]" has been blocked after some incorrect attempts and i am unable to operate my phone.Please suggest some remedy at the earliest.

    With Regards,
    Ruturaj
    c/o,J.K.Patra
    I have been trying to secure my mobile, but by mistake my phone got locked.
    it is shoeing the error as "PUK BLOCKED" kindly send the puk number for my no.[protected]
    as i was trying to set the code number for my mobile but by mistake entered wrong pin number. now mobile is blocked. please will u send PUK number for my mobile. my no. is [protected]
    I have been trying to secure my mobile, but by mistake my phone got locked.
    it is shoeing the error as "PUK BLOCKED" kindly send the puk number for my no.[protected]

    AirTel — PUK Blocked

    I have been trying to secure my mobile, but by mistake my phone got locked.
    it is shoeing the error as "PUK BLOCKED" kindly send the puk number for my no.[protected]
    PUK LOCK
    Hi,

    My Friend has a airtel Lifetime prepaid card n his number is -[protected] n his name is Mr.manu Belwalkar his phone has been locked up n asking 4 PUK- Code kindly provide us the PUK - Code so tht his phone can get started. We called up to your helpline number but the system was down so kindly do the needful thng.Waiting 4 ur reply.
    have been trying to secure my mobile, but by mistake my phone got locked.
    it is shoeing the error as "PUK BLOCKED" kindly send the puk number for my no.[protected]
    HY THIS IS KARTEEK AND MY MOBILE NUMBER IS [protected].MY SIM CARD IS BLOCKED AND I TRIED A LOT 2 CONTACT 2 CUSTYOMER CARE BUT THERE IS NO RESPONSE ATALL SO PLEASE SEND ME MY PUK CODE TO MY MAIL ID [protected]@gmail.com
    have been trying to secure my mobile, but by mistake my phone got locked.
    it is shoeing the error as "PUK BLOCKED" kindly send the puk number for my no.[protected]
    have been trying to secure my mobile, but by mistake my phone got locked.
    it is shoeing the error as "PUK BLOCKED" kindly send the puk number for my no.[protected]
    Few people use PIN locking system to lock their phone to avoid un-authorised access. Though this is a good option, it pisses you off sometime. Three wrong entry of PIN code will result in SIM blocking. Once SIM gets blocked, phone starts asking PUK code to enter. If you again enter wrong code for three times, SIM gets completely blocked. You have to walk into your service provider outlet to get a replacement SIM card.

    PUK code is a SIM specific code assigned by your service provider. No way you can guess & enter it. So, when it asks for the PUK code, don’t do anything, get the PUK code from your service provider. Airtel has a easier way of getting PUK code. For getting PUK code of a Airtel number, send PUK<space>PhoneNumber to toll free number 52212. You can make use of any other Airtel number to send this message since your SIM might have been blocked already.

    If the above method doesn’t works or your service provider is not Airtel, call to customer care using any other mobile phone which uses the same service provider. They will ask some details about you to make sure you are the owner of the SIM card. Questions might include your billing address, email ID, numbers you recently called or messaged etc. They might even ask you number printed on the SIM card, so be prepared with all details before calling them. Once you get the PUK code, enter it into the phone & your phone will return to normal.
    Read note for method.

    [b]Note:
    1) Make sure you type PUK in Capital letters.
    2) Provide space after PUK.
    3) Type 10 digit mobile number.
    4) Make sure you use anohter Airtel service phone to send sms to 52212.
    eg:
    PUK [protected] and send it to 52212.
    5) You will receive PUK no from service provider as reply.
    6) Type PUK no and enter New PIN code as 0000 or 1234.[/b]
    have been trying to secure my mobile but by mistake my phone get blocked
    it is shoeing the error as pukblocked kindly send the puk number my no.[protected]
    i have been trying to secure my mobile, but by mistake my phone got locked.
    it is shoeing the error as "PUK BLOCKED" kindly send the puk number for my no. [protected]
    i have been trying to secure my mobile, but by mistake my phone got locked.
    it is shoeing the error as "PUK BLOCKED" kindly send the puk number for my no. [protected]
    Hello! sir/mam my name ispawan . my mobile number is [protected] and sim nmbr is [protected] 392h-1
    My connection is of delhi I have got my sim card blocked. now, it is demanding for PUK code.Please help me out.
    i will b thankful for that.

    alternate nmbr is [protected]

    email id is [protected]@gmail.com
    Hello! sir/mam my name ispawan . my mobile number is [protected] and sim nmbr is [protected] 392h-1
    My connection is of delhi I have got my sim card blocked. now, it is demanding for PUK code.Please help me out.
    i will b thankful for that.

    alternate nmbr is [protected]

    email id is [protected]@gmail.com
    My Airtel sim PUK had been blocked. how to reactive my sim card?????????

    Please,
    Tell me the solution
    Helpful
    1 other people found this review helpful
    1 found this helpful
    34 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sanjay kumar
      from Delhi, Delhi
      Apr 2, 2010
      Report
      Copy

      Address: Korea, Chhattisgarh

      im using rs 98/2GB/month GPRS pack since 1/04/10, the downloading gprs speed is too slow in this service, im getting panic headche whenever im trying to download any file, its downloading speed is worst than a speed of 'bullscart' (BAILGAADI), its rarely touches 2kbps speed. I have lost my lots of data in vein, each time im start downloding any file i have to discard it after few minutes because its too slow speed causes panic headche on my top organ, please improve your service quality its not an iron age, thanku.
      Yeh its true, airtel promising 30-40kbps data but its 98/mth plan sux, its downloading is dmn dead, it seems airtel intentionally filtering and barring data transfers, i am bored wit it sucking dmn dead downloading speed, airtel is waste its sux.
      98/2GB/month GPRS pack is too slow try to improve the connection...
      Yes its true signal stops again and again and I have to reconnect the phone to PC. Surfing and downloading speed is too slow. I was using Aircel but i switch to Airtel because of its brand value but it is slower than Aircel I can't download anything bcoz speed is very slow.
      It is good to use only on mobile not for PC.
      Helpful
      Found this helpful?
      3 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        glharibabu
        from Puducherry, Puducherry
        Apr 2, 2010
        Report
        Copy

        Address: Tamil Nadu

        Total suspicious act is detected in two of my Airtel Prepaid telephones. I found without request Airtel started sending Cricket alerts one is my wife's mobile and another is my mothers mobile. i sent sms from both the mobile to unsubscribe the request was accepted and failed to act accordingly. they started deducting every day the charges ment for the same. If airtel want to fool their customers let them tell and fool the customers in advance. It is very pathetic a company with such a big in size to indulge in such a shameful act. from today onwards i ll stop using airtel services one land line, Broad band and 3 mobiles. I am switching to BSNL. I can tolerate in capabilities than integrity problems
        Total suspicious act is detected in two of my Airtel Prepaid telephones. I found without request Airtel started sending Cricket alerts one is my mobile . i sent sms from the mobile to unsubscribe and failed to act accordingly. they started deducting every day the charges ment for the same. If airtel want to fool their customers let them tell and fool the customers in advance. It is very pathetic a company with such a big in size to indulge in such a shameful act. from today onwards i ll stop using airtel services two land line, Broad band and 3 mobiles. I am switching to BSNL. I can tolerate in capabilities than integrity problems...[protected] and contact no. is [protected], [protected]
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Vivek
          from Mumbai, Maharashtra
          Apr 2, 2010
          Resolved
          Report
          Copy
          Resolved

          Address: Chennai, Tamil Nadu

          I had booked a movie at 3:00 P.M. When the corresponding channel does not show the movie at 3 I try calling the customer care [protected] the call gets roouted to Airtel prepaid number. Finally I get some Pune or some Maharashtra number and then when I reach them after listening to all the nonsense the computerised version the operator asks me wait half aan hour more almost till 4 and then watch the movie. Does she mean that I subscribe for a movie at 3 and start watching from 4 and yet the money gets debited.
          Aug 14, 2020
          Complaint marked as Resolved 
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sarath
            from Kollam, Kerala
            Apr 2, 2010
            Resolved
            Report
            Copy
            Resolved

            Address: Kollam, Kerala

            Elysium Info Complaints - Mobile
            View all Elysium Info complaints
            Elysium Info
            Posted:[protected] by Sarath Send email
            Mobile
            Sir I am using the Airtel Mobile for Several years. Call to the customer care are toll free until last days. But for Some days the calls beyond 3 minutes to the customer care executives are been chargeable, about 50ps beyond each pulse after 3 minutes. How they charge this? Call to the customer care will be free of tariff. Is it there duty to clarify our doubts? Why we pay charges to the customer Care?

            When I called the customer care they said that, they must solve our problem within 3 minutes. if they cannot will they give the taken money form our account back.

            Please take necessary actions to stop this.
            Aug 14, 2020
            Complaint marked as Resolved 
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              ajay jagannath
              from Ahmedabad, Gujarat
              Apr 2, 2010
              Resolved
              Report
              Copy
              Resolved

              Address: Pune, Maharashtra

              My name is Ajay Gaikwad , [protected],

              I want my statement, (Post paid card) [protected]

              Last 8 day I was request Continuing for the same on this two airtel mobile no : ([protected]) & ([protected]) , and this two no, every time (airtel person ) told me you will get your details within 2 hours,
              After that when I am calling to this no , second time that person told, in the evening u will get it your dial phone details,

              Otherwise he told me our system is not ready write now,
              As well as bill will process not from here this process will happen in Mumbai location it take time,

              Last 8 day’s this two person was harass me,
              I can not understand airtel process what is happen in the pune city,

              I ‘m using this above mention airtel no last 2/5 years, (Post paid card)

              If some person will not understand customer problem I thing airtel have two screws his Happens,

              I really request two airtel please provide me my statement

              Ajay gaikwad
              Airtel customer lat 3 years
              [protected]
              Aug 14, 2020
              Complaint marked as Resolved 

              AirTel — asking for bill which is not due

              Dear Sir/Madam,

              I've taken a post paid connection from Airtel with advance rental scheme in Feb. 2007 which was valid up to 17th Feb. 2008 and on 16th Feb. 2008 (pls. note no bill I've recd. till the date) I've paid all my dues at Airtel outlet at Malvia Nagar, New Delhi wide receipt no.[protected] and get converted the same number in Prepaid and it is working ok.
              After one month (i.e. mid of March) Airtel is continues calling me that there is a amount due (rs. 982) on this no.
              You are requested to pls. take the necessary action to get rid from this tension, and I can provide the receipt through which I’d cleared my all dues to post paid. My phone no. is [protected].
              Thanking you in advice for your help.
              Ajay Kumar
              [protected]

              Airtel — Unwanted service and Bill

              On checking the Bill details I realized that Airtel is falsely charging me from three months with "1000 Local A2A Free Minutes - MH", which was never asked for. They charged 199+199+173.32 for three months. On asking when, by whose request this service was activated, they reply you called on some date. Then on asking for log of call details they deny and say sorry no call was made on specified date. It might have been activated by Airtel Gallary or you might have received call from our cust. loot executive. Even asking about the log and voice recording about the activating the service they say we are unable to provide.

              Now when police is inquiring anything, they furnish all the call log with details. But they are unable to even keep record for which they are charging(falsely) to customer. Everybody well aware of why! they lie! There is a department in Airtel to look after low billing through customer which given target to raise it by any mean. They specifically do this game. They study bill of everybody with low amount and add any o[censored]nwanted but more earning sevice for Airtel.

              Anybody listening?

              If you are on Airtel and get bill more that usual please check it. You may be paying and not aware!
              HI, myself vibha. I have a complaint regarding airtell customer service. They do not have proper information and they misguide the customers. I got the sms regarding free sms (local) in Rs. 42. I recharged my phone. After doing several smses (local), i was shocked to see my bal. it was deducted. i called in cust. care. he said you might get the wrong sms. In this recharge pack you will get Airtel to Airtel 90 min free. For sms you have to recharge with Rs. 38. Now when i made a call to friend who's having airtell prepaid connection i checked my bal. it was Rs. 223/. After talking to her my bal. left Rs. 198/. that means no free calls. i again spoke to cust. care. they said there's no such pack is available in Rs. 42/-. I just wanted to know what the hell is this. Why airtell cust. care make fool out of customers. The india's largest telecom service having so bad infrastructure or they dont value their customer's time and money'. If my problem is not going to solve within week, i am going to write to TRAI for the legal action against the company.

              Airtel Postpaid service — not getting printed bill on time and poor customer service

              hello i am not getting my printed bills on time for last two months.and also since six months bills are to be adjust by some outlets due to wrong charges. your outlet at gangapur road (regional office) nasik is so careless, luzy, ... that i just ask a officer releted to my task.the security not even allow me to enter and give baseless answers and not written my name in visitors book. i hope you provide better service in terms of carecenters.

              Airtel — Not geting bill on time and getting calls from airtel asking for bill

              Dear Sir,


              My name is Rajshekar, i have a mobile connection with AIRTEL and every month i am paying my bill on time (befor due date), only on SMS, when i am asking them bill, they guide me to go to website but web site i am unable to get any bill. Without a itemised bill i will not get my money from my office. In this regards i spoke to all Executives but no response from them and they will give me only complaint numbers that's all nothing more than that

              I am loosing my monthly amount because of this problem.

              I request i want solution for this please guide me how to go about this

              Thanks and Regards,

              Rajshekar
              [protected]
              please deactivate my subscription text based service in airtel wap. my no is [protected]. plz, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ...thank you
              I WANT A AIRTEL POSTPAID BILL TON THIS MONTH MY NO IS : [protected]

              Airtel Postpaid service — Unwanted bills - TadkaLive,Mobile TV

              This is to inform you that i have been using airtel postpaid and there is a big fraud between them and tadkalive,they are charging unnecessary bills of game downloads , charged 99/- for every month.Even there is no response from customer care people when we ask them about this.I have seen so many people suffering from this type o[censored]nwanted bills from airtel.

              plz resolve the issue and take action against airtel.
              Helpful
              Found this helpful?
              8 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                K MOHAN BABU
                from Chennai, Tamil Nadu
                Apr 2, 2010
                Report
                Copy

                Address: Gurgaon, Haryana

                DEAR SIR,

                I RECEIVED AN ACKNOWLEDGEMENT FROM PF OFFICE ON 30TH NOVEMBER 2009, IT IS MORE THAN 120 DAYS, TILL I HAVEN'T RECEIVED. KINDLY DO THE NEEDFUL AS AEARLY AS POSSIBLE.

                PF NUMBER: HR/GGN/10693/003487.

                THANKS AND REGARDS
                K. MOHANBABU.

                Airtel — claim not given

                I am retailer who provides mobile services. Airtel ASM of my area has given me a plan for selling airtel sims in a duartion of 2 months. the plan is shown below:
                If I sell 300,450,600 sims in two months, airtel will give me A.C.(worth 21000), LapTop(worth 27000), Motorcycle(worth 38000) respectively.
                I accepted his plan and sold 610 sims in 2 months duration. Then he told me that your gift would come in one and a half month, but when I asked him after one and a half month, he told me to wait for another one month and after the completion of that duration, he told me that your gift would not come but we have recieved a claim of Rs. 12500 for you which you can take right now and for the rest of your amount we are fighting with the company. When I reached him to recieve my 12500 Rs. claim, he started postponing the things and I did not receive my claim. I am in big loss as I invested huge money in selling those sims and I did not recieve anything from Airtel. So, I request you to take a strong action against the company so that I could get my gift or gift money and this wont happen with anyother retailer as well
                Dear sir,

                my name is devraj orcale id (33542) and my EPF no .GN/GGN/0010693/000/0010319

                I HAVE APPLIED MY EPF WITHDRAWAL IN THE MONTH OF SEPTEMBER 2012 & I GOT A SMS STATING THAT YOUR EPF APPLICATION IS PENDING SO PLEASE SHARE UR LATEST BANK STATEMENT FOR THE FURTHER PROCESS, THE DAY ITSELF I SHARE IN AIRTEL AMBASSADOR .IN, AFTER THAT I DIDNT RECEIVED ANY KIND OF SMS OR MAIL ABOUT SATAUS OF MY APPLICATION, ONE OF MY FRIEND HAVE APPLIED WITH ME ON THE SAME DATE, HIS AMOUNT HAS BEEN WITHDRAWN IN THE MONTH OF DECEMBER.

                ALMOST FROM 6 MONTH I M WAITING, EVEN MANY TIME I HAVE WROTE THE MAIL HR ACTIVE AND AIRTEL AMBASSADOR, BUT MASSAGE GETTING FAILURE, I REQUEST TO LOOK AFTER THE ISSUE AND DO THE NEED FULL. ASAP.

                note : i m very trouble please help me .


                regards
                Devraj.D
                [protected]
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Kuldeep Bhat
                  from Gurgaon, Haryana
                  Apr 2, 2010
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Jammu, Jammu and Kashmir

                  I have lost my Mobile with Airtel Sim Card / Number [protected] Prepaid of Jammu & Kashmir , in delhi so i request many times to Airtel Customer care to block the Airtel Sim Number [protected] Prepaid of Jammu & Kashmir on urgent basis to avoide any misuse of the Sim but all in vain & got no reply from Airtel customer care.

                  I request you if there is any misuse of this Sim Airtel Sim Card / Number [protected] Prepaid of Jammu & Kashmir , so i have no responsibility onwards.

                  Address & Name on which Sim card is registared :

                  OMKAR NATH BHAT
                  ADDRESS : ORT. NO.265, PHASE-1ST , PURKHOO CAMP, DUMANA , JAMMU TAWI.


                  Regards,

                  Kuldeep Bhat
                  [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  let me know why i have cross connection on my airtel phone, poor connectivity, frequent cut of phones, i live in rajbagh in sringar, i have lodged complaint as well which looks to be very poorly responded by airtel authorities, my no is [protected], please see if sense prevails on concerned engineer looking connectivity problems-drzaffer
                  Please tell me can i block calls from jammu & kashmir region .someone is calling me from different numbers, i just want to block all the calls from j&k region .Is that possible.???
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    dhirajmittal
                    from Mumbai, Maharashtra
                    Apr 2, 2010
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Karnal, Haryana

                    i am using airtel haryana no.[protected] from long time
                    my complaint is whenever i go to moga(punjab), its outgoing not occurs,only in going occurs.
                    i have complaint to haryana airtel several times regarding it through call as well as through internet but everytime they replied that they have solved the problem but problem remains same.
                    i have several complaint nos.like [protected],[protected], [protected], [protected],[protected], [protected], [protected]
                    i just want the problem to be solved and i dont want any compensation from the company.
                    thank you




                    [protected]however i got ur replies:
                    Dear Customer,

                    This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                    Regards,

                    Pankaj Gupta
                    Airtel Customer Service Team

                    42 days ago by Airtel_presence [send email]
                    Dear Customer,

                    I would like to inform you that your concern listed on 5 Feb 2010, has been resolved.

                    Should you have any queries please contact Airtel customer service at 121 or write to [protected]@airtel.in

                    Regards,
                    Mohsin Khan
                    Airtel Customer Service T ))))))))




                    bit still the problem has not been solved yet
                    its the same
                    from the last 7 months, i m complaining n evrytime u reply me that prblm has been solved.
                    why dont u check it urself n come to moga
                    plz solve it the earliest n alsor reply me thru e-mail
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    Airtel Sim — problem in working of airtel SIM

                    from my airtel number no call is recieved and sent. if i dial the number 15 to 16 times only then call is made .
                    i am very much disapointing with this .is there any solution to this problem?

                    Airtel Sim Card — about outgoing

                    when i call from my card response is it is not valid no . it is from last 1/5 mth.
                    i want reply from airtel immediatly.
                    there is communication b/w cust care & gallary person
                    reply me immediatly on mt cell[protected]
                    email id [protected]@rediffmail.com
                    I am calling to on 1 number but somebody else is receiving my call and when i ask ki is this your number so the person on the other line told that you have called on another number ...same thing is happenned near about 30-40 times ..i had talked to many of the peoples on the same no. and my balance too hasnt cut...so please tell me out wht to do...i urgently wanted to talk with taht person ...but it is not at all happenningand may the the person's cell didn't know about the problem because the problem is in incomming calls nt in out going...

                    plzzzzzzzzz help me out/...hw it is happening
                    i lost my sim card mobile no.[protected] i have total information of my number.

                    airtel new card problem — airtel new card problem

                    Hello Respected Sir/Madam,

                    My seld Saurin Shah. I stay in mumbai now. I have alrady one airtel post paid card. Lat 3rd october 2009 your company excecutive called me and gave a detail of new card scheme for new pauchase. alrady i saved all number of your excucative number. Bcz i received a call from this Numbers on 3rd october 2009. 1st number is[protected] 2nd is [protected] 3rd is[protected] 4th is[protected]. But i dont know excecutive name. so i did not mantion in this latter.

                    main problem is after i purchase a new card of airtel on 3rd october 2009 Saturday. After i purchase my card was started on 6th october 2009 tuesday. And then after 4 to 5 days your companies stopped my card. I dont know what is reason of stopped my card.

                    But main problem is your executive dave deatil of new card scheme was differant and i received your copanies bill is differant. your executive gave a differant scheme to me. so till today did not working my card and your copanies give a first month bill. so what i can do? plz reply me.

                    Thank You
                    Saurin Shah.
                    [protected]
                    sir, i had a problem with my sim, i for get my mobile number because i stopped it before now i want to use it please send me the number and activate my sim number is[protected]h4 send me it as soon as possible if any further documents have submit inform me

                    AirTel — Outgoing problem

                    When I try to contact any land-line number of New-Delhi from my mobile(Air Tel Pre-paid connection) it always says"this is not a valid number". For this I had lodged my complaint twice yesterday with AirTel-customer care(121)- complaint ref nos"COGCS[protected]" & "COGCL[protected]" with Mr Kushal who assured me for rectification within one hour.....but the problem still exists.
                    So pl. do the needful for the problem rectification or tell me the way to solve it. My mobile number [protected] and e.mail i.d is [protected]@gmail.com

                    Airtel Sim — offer problem

                    mene nokia x2-01 hand set liya hai zisme airtel sim se per month 100 mb downloding free hia 1 year tak lekin airtel wale mere mobile per ye offer nahi de rahe hai mera mobile no. [protected] hai mere complain ka jaldi msolution kiya jaye
                    My Sim No.[protected] Brough After All Document Give from Shopkeeper .Todaye Com.SMS bharat sarkar ke adeshanusur, aap se nevedan hai.ki apane airtel no.sevaon ko jari rakhane ke liye sambandit dastavej najdiki outlet par kal tak jama kariye.
                    Helpful
                    Found this helpful?
                    9 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Maninder Singh
                      from Noida, Uttar Pradesh
                      Apr 2, 2010
                      Report
                      Copy

                      Address: West Delhi, Delhi

                      Hello,

                      I have been holding Airtel postpaid mobile number: [protected]. I submitted all the documents to Airtel office almost a week ago. however, I when I called them to verify the same then they said that your documents are missing and you will have to come again to submit the same. I am a working professional and took 1 day leave from my office in order to submit my documents to Airtel office. How-come they are so irresponsible as they don't even care to take care of my documents. Also, I can't take one more day leave from my office.

                      I can't change the SIM card now because the advance fee has already been submitted. I will still manage to go there once again but I need a compensation to my one day salary for the leave, I took last time to submit my documents.

                      Honestly speaking, the attitude of Airtel staff towards me was pathetic. They are not even ready to listen to me. I have been struggling to contact them again and again but they don't even reply to me. I would suggest everyone here not to go for Airtel. They are horrible!!

                      Kind Regards,
                      Maninder
                      Dear Sir or Madam,
                      My mobile number is [protected]. Pls check my number is not working. plz check my number.
                      Hello,

                      I have been holding Airtel postpaid mobile number: [protected]. I submitted all the documents to Airtel office almost a week ago. however, I when I called them to verify the same then they said that your documents are missing and you will have to come again to submit the same. I am a working professional and took 1 day leave from my office in order to submit my documents to Airtel office. How-come they are so irresponsible as they don't even care to take care of my documents. Also, I can't take one more day leave from my office.
                      Kind Regards,
                      MUNNA SINGH
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        suryakant jalindar khating
                        Apr 1, 2010
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Maharashtra

                        plz stop the game service that is started from airtel live deduction of 1 rs per day mobile no [protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        plz stop the cricket score service that is started from airtel live deduction of some rs per day mobile no [protected]
                        sir kindly stop WAP sherlyn service pack for my mobile number [protected]
                        i shall be highly thankful
                        sir please stop the service of videos parlou from my no. [protected]. i shall be thankfull to youfor this
                        sir please stop the following service of lakshmi rai pack, airtelradio&Hello Tunes from my no. [protected]
                        Helpful
                        Found this helpful?
                        4 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          suryakant jalindar khating
                          Apr 1, 2010
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Maharashtra

                          i want stop service which is started from airtel live deduction 1 rs per day for game which i dnt know
                          Aug 14, 2020
                          Complaint marked as Resolved 

                          Airtel - Live services — Amount deducted-Download interuppted

                          Dear Sir,

                          On 28.09.08 at 1 AM, i downloaded a application called COLOR SMS through Airtel live.

                          While the downloading was at 35 %, an SMS came from Airtel mentioning Rs 50 has been deducted for the download.

                          Atonce the SMS was received, then the downloading got interuppted.

                          My phone memory was at 3 MB.And the application size is 150 KB.

                          While telling this to 198 service, the officer told phone memory should have been low for the download.But the memory is enough to hold 3MB of data.( I copied my memory card application to the phone and checked the 3MB of capacity ).

                          My mobile ( Nokia 3500 C ) is fully compatible with the apliocation ( Which has been confirmed from the application provider itself ).

                          After that i could not contact the 198 officer or i could not open the mobile application page.

                          Kindly do the needfull

                          Regards,

                          S Veerakumar
                          Last week I charged my mobile no.[protected] by paying Rs.666/- full talk time. After two hours, I received so may messages in my mobile. When I was checking the message after enter inbox, I was surprised to note that your airtel has deducted Rs.99/- from my prepaid amount. I have never approached to your airtel for any type of messages, downloading etc. Thus your company have cheated me by deducting Rs.99/- from my prepaid amount. I request you to please refund my amount immediately and transfer to same in my mobile account against no.[protected]. Treat the matter is serious and most urgent.

                          Please note that in future also no outside call of any sale/marketing agency should come in my mobile.

                          Your immediate response in this regard will be highly appreciated.

                          Vinod Khanduja-Advocate
                          301, Balwant Rai Colony,
                          Yamunanagar-135001(Haryana) India
                          do not disturb
                          It was my worst experiance, in the begining only AIRTEL people proudly deducted the whole balance and put zero to blink...why I choose AIRTEL?...and when I called Airtel customer care...they shamelessly agreed that it happens regularily and WE CANT HELP! with that...about refund...forget it...THIS IS HOW IT HAPPENS..LAW MAY HELP YOU...but money...you cant put huge money in litigations for tiny amount...IT need crazy fellow to fight till supreme court order the ministry to make some regulations with...loop holes...This is the corporate style of looting...If all the mobile customer (around 100 crore) loose Rs 100/- once in life time count how much money goes to the companies...for them one good sher I can tell...BANE JO EK BADSHAH SO FAKIR HO GAYE...or ye fakiron ki katar..lambi hai...
                          Hi, I am Ranjana Rawat . My balance have been decucted for the flash !messages .I get on my mobile. I want to deactivate this messages.Please confirm the steps how can I deactivate this messages.

                          my Mob: [protected]

                          Airtel Prepaid — Deducting Amount for No service

                          I am using airtel prepaid service from past five years, i dont have any ISD calls/messages. Without my knowledgeable they are deducting 5 rupees for ISD sms which i never sent from my mobile and its happening frequently .customer care executives not ready to reimburse the amount or register the complaint, i want your serious attention towards this
                          I am using airtel prepaid service from past five months, i dont have any tadkalive service active on my airtel prepaed connection.( about this i have talked with customer care executive ) They are deducting my 10 to 20 rupees per month. I call customer care executive 4 to 5 times but till date i have not cr. this balance ( 40 Rs.)

                          Airtel Prepaid — Charged amount per day rs 5

                          hii i m in abudabi nw , my indian sim card airtel i m using here i recive the msg and i m doing the trasaction every moth , but the airtel charged in my account daily 5 rs for game club ,, i m anot using the game club in my hand set in 1110 i m not activated the game clumb it will activate airtel and they will charge amount i m in abudabi hw to i contact in customer care or hw to unsubscribe this option any one can help me my indian no is [protected] any one pls help me

                          thanks and regards

                          shukoor
                          [protected]
                          sir, i am dev bahadur dogra and the airtel live deducting rs 5 (five) on daily bases and i am unable to stop these type of
                          services my mob no is [protected] pl deactivate all services of airtellive from my mob no
                          sir, pl deactivate all airtellive services from my mob no [protected]
                          airtel company is loosing customer's faith by this type of deductions
                          Helpful
                          Found this helpful?
                          10 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Ajay Bhuta
                            from Mumbai, Maharashtra
                            Apr 1, 2010
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Mumbai Suburban, Maharashtra

                            Dear Sir,

                            My name is Ajay Bhuta, I stay at 1, Vijay Park, Janki Kutir, Juhu Road, Juhu, Mumbai 400 049. I have subscribed to Airtel mobile phone services, my mobile no is [protected], I am using this service from last more then 4 years. On 29th January 2010 suddenly there was no network in my mobile phone at my residence in Juhu. I registered a complaint with Airtel toll free no. 121 on 29th itself, my complaint no is 30691930. Though I insisted on getting the time frame in resolving my complaint, the customer service executive never game me. After that I have made numerous calls on finding the status of my complaint but till date the network problem persists. It has been more then 2 months now and Airtel has not resolved my problem.

                            Earlier in all these 4 years I have never faced network problem at my Juhu residence but from 29th January 2010 the problem persists.

                            I request you to guide me in how do I drag Airtel Company to Consumer court and get appropriate compensation.

                            Ajay Bhuta
                            Aug 14, 2020
                            Complaint marked as Resolved 

                            Airtel Mobile — Overcharging

                            Hi, its become so repetitive of dis company to overcharge their clients on billing connection of mobile. didnt really expect company of such a stature to stoop 2 such a level. i have made numerous complaint to them but all efforts in vein though i have proof to justify my stand since i have itemised bill with me wherein its clearly mentioned that i was charged 50ps for airtel2airtel n im suppose 2 b charged at 15ps. and the worst part is all their representatives r useless buggers give false commitments n everybody have sumthing different 2 say i have even recorded all my conversation with them.. seriously airtel is givin me such a hardtime n i regret to b associated with dis company but cant change numbr coz of business network. i just wonder that they cant resolve such petty grievances god knows till when v customer hv to bear the brunt of their technical loopholes.

                            Airtel Mobile Phone — Airtel Mobile phone

                            I have lost my Mobile along with the SIM Card . My Mobile no is [protected].Please let me know how to block the sim card along with the mobile no (IMSI No.)

                            Hoping for a early reply .
                            Thanks in advance for your help .

                            Airtel Mobile Phone — Overcharging Airtel -Subscription to hellotune without request

                            Time and again i am being charged for hellotunes and deduction messages sent to me. When asked to stop repeated reply by SMS is that, "you are not subscribed to this service etc. etc."
                            Airtel is a employing resorting to stealing money from prepaid a/c every now & then.
                            Anybody please advise how & what legal action can be taken against such unscruppulous service provider. Let us get mobilised & teach these offenders a lesson.

                            Or will management pay any heed?

                            Airtel Mobile Phone — charges without authorization and advertiments

                            my cell no is [protected]. i got messages from airtel that they have deducted Rs 10 for using internet facility for next one week. how can i be charged this in advance without ascertaining first whether i would like to use this facility for next one week or not!
                            secondly when i dial a number from my phone, i am subjected listening to an advertisement by the company about its product or service. this is irritating paticularly if i am short of time.

                            AIRTEL/Mobile service — OVERCHARGING

                            MOBILE NO:[protected], BILLNO:[protected],
                            AIRTEL SERVICE PROVIDER NORMALLY OVERCVHARGE MY POST PAID BILL.
                            SINCE DUE TO HURRICANE AT NEWYORK, NETWORK WAS NOT AVAILABLE & I WAS TRYING AGAIN &AGAIN, AND I FAILED TO TALK TO MY SISTER, EVEN THEN
                            AIRTEL HAS CHARGED THE CALLS
                            ASHOK KUMAR SHARMA
                            Helpful
                            Found this helpful?
                            5 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              Brajesh Bharati
                              from Delhi, Delhi
                              Apr 1, 2010
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Jamui, Bihar

                              Dear Sir/Madam,

                              I am having complaint with Airtel prepaid services.

                              Following are the complaints I am having:

                              1. Got message from Airtel for news service pack(VAS), that if I wouldn't unsubscribe within 3 days, the

                              service will automatically activated and some money will deducted for the activation of the package

                              (what if people couldn't read the message within time).

                              2. Got message from Airtel " Desh Videsh ki jankari paiye BBCNews updates din ke 4 bar. Dial *0* bilkul

                              muft". I dialed the no. which was a voice message which clearly instructed that if I have to activate it I have

                              to press 1 else 2.

                              I just disconnected the phone and that service got activated and Rs. 10 deducted from my balance.

                              I talked to customer executive and he said " After dialing *0*, the service gets active".


                              The services are pathetic and even they are charging for talking with customer executive also.
                              Aug 14, 2020
                              Complaint marked as Resolved 

                              AirTel — Regarding the BBC news service

                              on 08/02/2010 i received a message from AirtelBlog regarding the BBCNews .In the message it is clearly mentioned that this service is free of cost.But when i dialled *0* Rs.10 got deducted, And this will continue for the coming months.
                              When i tried to contact the coustmer care it was not responding.

                              This is simply rediculos.
                              Please take the appopriate action.
                              Even I too got a message stating that Rs. 5 has been deducted from my account as I have subscribed to some gaming portal and a number to which i have to send the SMS to unsubscribe. When I sent the SMS, it said I'm currently not subscribed to any services. But 5 Rs. was deducted.

                              When I called customer care, the guys just kept parroting the same thing. When i stated my plight and asked if i can speak to a person who understands better, he became rude. I was given no valid explanation as of how i got subscribed to that gaming thing.
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                VaibhavSingh911
                                Apr 1, 2010
                                Report
                                Copy

                                Address: Delhi

                                Hello,

                                I moved from Saket to Lajpat nagar 4 in january 10 and ever since i have applied for airtel 4 times and have given documents and photograph and cheque ,but thrice it has happened that Airtel guys come back with a phone call saying that the network is over chocked and there is no availability .

                                Also they don’t return your cheque, photographs or documents all 4 times.

                                Now its been a real harassment from last month when a new airtel associate came and took cash not cheque and all the relevant docs and have been given. And that agent is giving excuses till date ,that it will be installed today ,then tomorrow then got knows what date.

                                i fail to understand that Airtel cant install a extra DP which provides uplink for IP based TV in the past 3 months.

                                i am hunting Airtel every day and night asking when to get the connection but fail to have any cooperation what so ever.

                                IF there is no availability in the are then why these agents just just to ur house to collect the docs and cheque,just to make a sale (initially they shud check and then take the docs and other formalities).

                                this third part sale and DSA have Airtel worst and bought big shame to india biggest service provider.


                                ITS BEEN MORE THAN 3 MONTHS AND I HAVE STILL GOT NO AIRTEL CONNECTION AND THAT AIRTEL REP FAILS TO PREOVIDE ANY HELP.

                                is there a way we can lodge a legal complain against airtel for causing such a mental trauma and harassment.

                                Airtel Associates name: Rahul cell: [protected]

                                Dhruv

                                [protected]
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  noorulhasan shams
                                  from Neyyattinkara, Kerala
                                  Apr 1, 2010
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Nagpur, Maharashtra

                                  I have sent a written request for Termination of service to the Mobile No.[protected] bought by me at your Airtel Gallery Cellular Solutions at Heera Plaza, Central Avenue, Nagpur on 18/3/2010. I was advised to give the said request on Mobile No.121. I have made a request for Termination of service to the Mobile No.[protected] bought by me, by calling on your customer care No.121 and I was assured that the said service would be terminated and the deposit would be returned after adjustment of the last bill amount. I have received a call from [protected] about a week ago and I was informed by the caller that the service to the number has not been terminated and he asked me to contact one of the Airtel Gallery and submit a written request. I am unaware why the Airtel company whose services are going from bad to worse is dodging its customers and trying to extract money by such unscrupulous means.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 

                                  AirTel — Termination of Services

                                  No resolution has been sought despite of me complaining on 121. As per the instructions given by the voice message i had submitted my id and address proof details along with a fresh filled form to that same shop from where i took the connection. For my id proof i have submitted my pan card photocopy which includes my photograph and for address proof submitted a photocopy of a press card that i own. But no action has been taken yet. The day they had terminated all my services i had a talktime of Rs. 300. This is really very irritating and bothersome that after complete three months of smooth functioning now they have an issue over the id and address proof. Being a harrassed customer i would advice people not to take airtel connection due to inefficacy in providing their timely services and would be more than happy if i could convince a 100 people not to take airtel connection.
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Asghar Hussain
                                    from Neyyattinkara, Kerala
                                    Apr 1, 2010
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Nagpur, Maharashtra

                                    On My Prepaid Airtel Mobile No.[protected] I am Receiving unwanted promotional Sms(Bolly, Filmy Buzz, Bikini Babes) without subscription and unauthorised deductions are being made at your end towards said unsubscribed promotional sites inspite of repeated requests to stop the said unsubscribed services. I have called up 999 on numerous occassions and also visited your local Airtel Galleries and required stoppage of this practice but to no avail. If this is not stopped and my amounts deducted are not recredited to me within 7 days, I will be constrained to take recourse to legal action under Consumer Protection Act and Unfair trade Practices LAws against your company. Please note accordingly and comply under advice to me.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 

                                    Airtel — Airtel prepaid mobile disconnection without recourse

                                    Dear Sir,

                                    I have subscribed to Airtel Prepaid Mobile service and my mobile prepaid number was disconnected 3 times after the activation date (06 June 2009) informing me that they have not received the forms submitted to the Airtel outlet. The Airtel outlet has confirmed that the forms have been received by the Airtel division and still they are continuing to disconnect my line due to failure on their part. I have lost a lot of business calls on this number which is valueable to my business, Airtel takes no action or responsibility to restore the connection or even compensate for the loss. The last they disconnected without notice was on 27th July 2009 and till date (29th July 2009 ) the service has not been restored. This is happening regularly and neither the Airtel persons at the Outlet are able to answer this nor the Airtel Customer Care. I have lost all contact numbers and also the money that was paid on the SIM card besides the calls incoming for business.

                                    I request the Indian Consumer Forum to take up this matter immediately. I am a life member of the Tamilnadu Consumer Protection Organization. I would like to sue Airtel for the inconvinience and discomfort caused to a Customer on regular basis.

                                    Please reply to me the next course of action.

                                    Kind Regards

                                    Dr. Ravi Mylapore
                                    Tamilnadu Consumer Protection Organization Life Member ID: 0383
                                    the ipl pack are activate automaticlly on my present cell no [protected] so please de-activate this service and back my money whose deduct frm my acct balane
                                    pls solve my problem sir


                                    thankxxxxxxxxxxxxx
                                    i have a prepaid mobile no. [protected]. One day my daughter carrying mobile found that there was no available balance left and she was not in a position to talk at home, when in need. However as per our knowledge sufficient amount was available.

                                    We contacted Airtel customercare-121. We were informed that Metrimonial service has been activated on the mobile on 15.03.2010. It was also confirmed that service has been activated without our request and was deactivated that day when the matter was taken up. It was promissed that amount debited will be refunded by 05.04.2010. The activation of service was not in our knowledge and was never used by us.

                                    Again when matter related to refund was taken up with customer care executive, he refused to refund the amount so deducted.

                                    Such a debit of account balance by unilaterally activating value added servise is a breach of trust conferred upon service provider. My daughter has to suffer a lot of problem on that day due to deactivation of the service.

                                    Can Airtel has a curtsey to refund the amount wrongly debited and pay a compensation for the agony faced by my daughter.
                                    Sir,
                                    It is true .
                                    They charge so many un wanted options. On my phone [protected], when my son contacted customer care for enquirying life time extension, they charged 35 for caller tunes and some 10 for BOLLY which he has not opted.
                                    Now I find it difficult to stop this
                                    yes it is true!!! i am also receive Bikini Babes and picture post without subscription i already spoke to customer care but no use.every 5 to 10 days is automatically renewed and my balance is decreased i don't what can i do ...please help me

                                    AIRTEL-MOBILE PREPAID USER — UNAUTHORISED SERVICE CHARGES DEBITED

                                    I AM HAVING 3 AIRTEL CONNECTIONS UNDER PREPAID SCHEME. SINCE I HAVE FIRST ENROLLED WITH AIRTEL FOR COST EFFECTIVE PURPOSE I HAVE OPTED FOR OTHER TWO CONNECTIONS IN AIRTEL ITSELF FOR MY WIFE AND DAUGHTER. BOTH HAVE BEEN ACTIVATED RECENTLY. THE NUMBERS ARE 1. [protected] AND [protected]. THE SERVICE PROVIDER HAS ACTIVATED CALLER TUNE IN BOTH THESE NUMBERS WITHOUT THEIR CONSENT AND DEBITTED MONTHLY CHARGES OF Rs.30/- EACH. WHEN WE TRYING TO REGISTER DO NOT DISTURB REGISTRY IN THEIR WEB SITE IT IS COMING AS THESE NUMBERS ARE INVALID AIRTEL NUMBERS.
                                    Hi,

                                    I'm Anju. my prepaid mobile no. is [protected]. I am regularly complaining to Airtel Prepaid customer care for the matter about automatically deduction of 10 Rs from my balance. I got the message (You have been charged for bikinibabes Subscription service from airtel). I have not subscribed anything.
                                    Please unsubscribe this service i dont want any service and refund me my 10 Rs.

                                    Anju Nandwana
                                    IT IS TRUE THAT I HAVE ALSO RECEIVED THE BIKINI BABES Rs. 10/- DEDUCTION MESSAGE. THIS IS UNFAIR AND UNETHICAL BUSINESS PRACTICE. I WILL BE TAKING UP THE MATTER WITH TELECOM REGULATORS.

                                    neeta
                                    Yup..!! Me also in dis problem, i didnt subscribed for any type of services, but my balance gets deducted by 10 rs. The reason they shows that I hav subscibed for bikini babes. Actually i didnt hav any subscriptions except the Hello tune from Airtel.Pls Help to refund my money. By Marvil, Kerala Ph: [protected]

                                    Airtel Mobile — My numbers disconnected without confirming from me

                                    I was using [protected] for which SIM got damaged so i requested new number [protected].But next day i recieved call from customer care(prabhjot) saying that retain your old number as you are platinum cutomer.I agreed to him understanding his concern but being a consumer I was fooled.The number([protected] in place of [protected]) never got activated inspite of my numerous follow ups with Customer .Yesterday after 4 days of recieving the SIM card([protected]) which was not working,i recieved a call again fromPrabhjot that ur number will be activated today.But today scenerio is number is activated against different SIM no. & my new number [protected] has also been suspended.N I am with no number today.Is this a way your customers should be treated.Please address on priority.My temporary number is [protected] & [protected]@yahoo.com.
                                    I am not at all satisfied with post paid service for my Airtel Mob No.[protected]. because when i was used the same Airtel No as Pre paid (Mob No [protected]) there was no problem. I have submitted all the required document and i got the pre paid connection then i plan to change my prepaid connection to post paid with same no ([protected] ) At the same time i have submitted all documents, Photos, Address Proof etc.. to change from pre paid to post paid, later address verification also done and they have changed from prepaid to post paid on 12.02.2011 and i got the intimation letter also to my home address.

                                    Now my mob connection got de activated ( Invalid SIM ) is showing and not able to receive & make a call.

                                    I checked with Customer care i.e... three different customer from Airtel over phone asking three different documents what is the point here for so many formalities again ( documents, address verification etc.. is over) I was a pre paid customer earlier and now neither prepaid nor post paid. both are de activated.
                                    Helpful
                                    Found this helpful?
                                    11 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Abhishek Kachhawaha
                                      from Jhunjhunun, Rajasthan
                                      Apr 1, 2010
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Jodhpur, Rajasthan

                                      i recharged my phone with Airtel's 63/- SMS pack (which provides for 500 sms per day for 30 days), after 2-3 days of recharge when i was sending sms, then amount was deducting from my main balance (1/- per sms) so this way my 19/- were deducted, i called customer care near about 7 times and they filed complaint twice, sometimes they used to say that i'll get my balance refund and sometimes they say they'll not refund the balance even my 3 days have lost due to this problem, and customer care is useless they just don't take interest in this, matter is not only about 19/- , its about the extremely poor services of them. i want to take some strict action against them.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        Resham Shirgaonkar
                                        from Aurangabad, Maharashtra
                                        Apr 1, 2010
                                        Report
                                        Copy

                                        Address: Thane, Maharashtra

                                        purchase of LG LCD 32" TV.

                                        I have been trying to contact you for activation, but there is no proper response from your end, You have been asking me to contact the dealer my area which is Mira Road, but there is no proper address on your website nor your customer service people are able to give me proper address.

                                        I have been calling here and there for past 2 days but no response, even after asking your customer service executive to transfer the call to his senior, he refused to do so.

                                        I need a correct answer for the same within 24 hours or this same mail will be sent to consumer court. I hope you know the consequences for the same.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit