[Resolved] Airtel — Extra billing | |||
Dear Sir/Madam,I had using my old number [protected] which is lost previously and after then i get it portal into postpad becuse of as told by Airetl office executive about no option to get the number if do not portal into postpaid.As of now i get portal the same number in postpaid on 30th of OCT-12 in this i am having 249 rs. paln which is having 200 MB data free internet data for the one month however airtel is billing unwanted charges which are 1400 rs. to me due to which the bill amount is increasing again and againg.The same issue still persuing in the next month to till date now the bill is 1800 rs which comes in only one day.meanwhile no body is responding properly an disconnecting the outgoing services and torchring to pay the outstanding bill by calling on daily basis. Kindly request your help in this regards, Shivsen Londhe, Cell-[protected]. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Sir
This complaint is in regard to Airtel Mobile services started by Mobile company itself on mobile number [protected].
Sir, Internet services on the above said mobile number was started by airtel company itself since last a few months. for which i was supposed to pay Rs.625 for 6 months. and monthly rental too. I was paying money since last a few months. my Father is using this number. He repeatedly asked me that how so much of bill came? when inquired, probably last month (the recording of which would be certainly available with company itself, that they record for internal quality improvement), the senior official agreed that the services of internet were commenced by company itself, for which the extra paid money will be waived off in the bills to come.
A few days back i got mesg stating my bill of Rs. 300, and whence i called up at 121 today, the senior official stated that no money was waived off at any time and we are supposed to pay this bill.
Kindly inquire in the matter with a stern action against the company as they started services on their own and start charging customer for additional money.
this is hereby mentioned that from our side there was no request put forward to start with any additional services.
Hope you will look in the matter asap.
REGARDS
AR. RAWAL SINGH AULAKH
ASSTT. PROF.
DEPT OF ARCHITECTURE
GURU NANAK DEV UNIVERSITY
AMRITSAR
[protected]
This complaint is in regard to Airtel Mobile services started by Mobile company itself on mobile number [protected].
Sir, Internet services on the above said mobile number was started by airtel company itself since last a few months. for which i was supposed to pay Rs.625 for 6 months. and monthly rental too. I was paying money since last a few months. my Father is using this number. He repeatedly asked me that how so much of bill came? when inquired, probably last month (the recording of which would be certainly available with company itself, that they record for internal quality improvement), the senior official agreed that the services of internet were commenced by company itself, for which the extra paid money will be waived off in the bills to come.
A few days back i got mesg stating my bill of Rs. 300, and whence i called up at 121 today, the senior official stated that no money was waived off at any time and we are supposed to pay this bill.
Kindly inquire in the matter with a stern action against the company as they started services on their own and start charging customer for additional money.
this is hereby mentioned that from our side there was no request put forward to start with any additional services.
Hope you will look in the matter asap.
REGARDS
AR. RAWAL SINGH AULAKH
ASSTT. PROF.
DEPT OF ARCHITECTURE
GURU NANAK DEV UNIVERSITY
AMRITSAR
[protected]
Dear Sir
This complaint is in regard to Airtel Mobile services started by Mobile company itself on mobile number [protected].
Sir, Internet services on the above said mobile number was started by airtel company itself since last a few months. for which i was supposed to pay Rs.625 for 6 months. and monthly rental too. I was paying money since last a few months. my Father is using this number. He repeatedly asked me that how so much of bill came? when inquired, probably last month (the recording of which would be certainly available with company itself, that they record for internal quality improvement), the senior official agreed that the services of internet were commenced by company itself, for which the extra paid money will be waived off in the bills to come.
A few days back i got mesg stating my bill of Rs. 300, and whence i called up at 121 today, the senior official stated that no money was waived off at any time and we are supposed to pay this bill.
Kindly inquire in the matter with a stern action against the company as they started services on their own and start charging customer for additional money.
this is hereby mentioned that from our side there was no request put forward to start with any additional services.
Hope you will look in the matter asap.
REGARDS
AR. RAWAL SINGH AULAKH
ASSTT. PROF.
DEPT OF ARCHITECTURE
GURU NANAK DEV UNIVERSITY
AMRITSAR
[protected]
This complaint is in regard to Airtel Mobile services started by Mobile company itself on mobile number [protected].
Sir, Internet services on the above said mobile number was started by airtel company itself since last a few months. for which i was supposed to pay Rs.625 for 6 months. and monthly rental too. I was paying money since last a few months. my Father is using this number. He repeatedly asked me that how so much of bill came? when inquired, probably last month (the recording of which would be certainly available with company itself, that they record for internal quality improvement), the senior official agreed that the services of internet were commenced by company itself, for which the extra paid money will be waived off in the bills to come.
A few days back i got mesg stating my bill of Rs. 300, and whence i called up at 121 today, the senior official stated that no money was waived off at any time and we are supposed to pay this bill.
Kindly inquire in the matter with a stern action against the company as they started services on their own and start charging customer for additional money.
this is hereby mentioned that from our side there was no request put forward to start with any additional services.
Hope you will look in the matter asap.
REGARDS
AR. RAWAL SINGH AULAKH
ASSTT. PROF.
DEPT OF ARCHITECTURE
GURU NANAK DEV UNIVERSITY
AMRITSAR
[protected]
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Airtel — extra billing charges
i m dilip batra and my landline number is[protected]. since november 2010 i have been charged an extra amount of rs. 49 for parallel line connection inspite of my complaints of no such connection. i have been complaining regarding this since past few months and there is no response from the company side. every time i complain they assure me that the problem has been rectified but it is not so as per i see in my bill. some bills were delayed so that the company get it noticed but even that didn't help. so i request to credit the extra amount charged for both parallel line connection and late fee. secondly i want to deactivate my fixed line and broadband connection from immediate effect.