Airtel Complaints & Reviews

Dear Sir/Madam,

I recharged my airtel prepaid number [protected] of Bihar circle of amount Rs. 1000 from online recharge site PayTm.com and according to PayTm and airtel, the talktime that had to be given is Rs. 1000, but airtel didn't gave talktime Rs. 1000, instead they gave Rs. 877(approx)., which is clearly a cheat. Upon calling airtel they didn't resolved the issue.
So, request you to kindly look into the matter and please resolve.

Thank You
Nirbhaya

respected sir,
I m a airtel broadband customer([protected]) from chennai location i want to change my current bill plan 999(unlimited plan) to 449(unlimited old plan) i made a call to customer care for change of plan but as customer care said that my plan cancel request is forwarded to cancellation department for change of plan but i could not find any link to put my request for bill plan change. so i request for bill plan change and kindly change my current bill plan to 449 my contact no is [protected].

Dear Sir/ Madam,


This is Basker. I recharged my airtel prepaid no.([protected]) through online, for Rs.34 which is a special recharge, which will give me 75 local mins, and National+local sms and valid till 4th sunday from the date of recharge( according to the website https://pay.airtel.com/PrepaidOnlineRecharge/mobileRecharge.jsp). But once i done it and tried to message and call, it said i cant make a call and the msg doesnt go as well, when i contacted the customer care they said i have to have atleast min Rs.1 in my account for msg and call, then i top upped for Rs.10, and send msg, for which airtel charged me Rs.1. neither i got the 7 local mins, when i tried calling back i never got line for more than week, so i want airtel to active the above said pack, and to carry on the validity from the day of activation and to refund the charges that are charged for sms even i when i had a pack in place.. this is very very wost service from airtel and the customer care executives are not even aware of the plan, its pathetic.

I have utilised Airtel Broadband services[protected] and have disconnected it in the Month of April, 2012.

It was really a horrible experience and have disconnected their useless services, as their services are highly unprofessional.

Despite not utilising the broadband connection for almost two months , I have honoured their payments and have decided and disconnected their services in April, 2012.

To my shock, vide e-mail dated 06/11/2012, Airtel has claimed an amount of Rs.2231/- for some land line number [protected] for which I have replied duly on 07/11/2012 that the land line number and mobile number mentioned therein doesn't belong to me and have requested Airtel to claim the same with the appropriate person and requested it to remove all my personal details from its database.

Vide various e-mails dated 07/11/2012, 07/11/2012, 08/11/2012, 23/11/2012, 26/11/2012, 10/12/2012, 17/12/2012, 17/12/2012 and 19/11/2012 which are self - explanatory in detail and has requested Airtel to act upon.


At this juncture, on 19/12/2012, a letter was received from Airtel dated 05/12/2012 specifying the subject as "Outstanding Dues on your airtel land line" and the contents of the letter too claims that it has not received any response to its previous tele - calls/ Field Visit & letters which is incorrect, since the emails specified supra is a concrete evidence that I am in continuous touch with them.

Immediately, I have called Mr.Balaji (I was interacting with him through telecon for number of times) of Airtel in the given mobile number [protected] at 07.20 P.M.on 19/12/2012 from my Mobile no.[protected] and sought for the clarification in respect of the frivolous letter dated 05/12/2012 from Airtel's end.

Mr.Balaji has informed me that it is a computer generated letter and he has no control over it which is his repeated dialogue and that I am listening to it for the Fourth time.

Mr.Balaji has also confirmed me that he has escalated the subject matter to his higher officials and further awaiting further confirmation from their end to do the needful in respect of my concern.

Despite my continuous and consistent follow -up with Airtel, Airtel continue to forward frivolous and vexatious e-mails and a letter dated 05/12/2012 is also forwarded.

Airtel indulges in utmost cheap practice that a letter has been prepared Just a two (or) three days back but pre - dated the letter as 05/12/2012 whereas I have received it on 19/12/2012. I am a resident of Chennai and the letter dated 05/12/2012 is posted from Chennai, but I have received it after 14 days which reveals the fact that Airtel predates the letter and indulges in cheap and unfair practices.

In the meanwhile my problem remains unresolved and some miscreants with their mobile number [protected] and land line number[protected] , misutilized my residential details.

It is pertinent to note that the Mobile number and Landline number referred supra does not belong to me.

At this juncture, I have left with no option other than approaching the competent forum for the mental harassment caused, suffered and Airtel shall be held liable for consequences at its cost.

Regards,
S.Vijayaraghavan,
Advocate,
High Court,
Chennai.

hello sir/Madam,

I name is amit kumar.i am from delhi. My Mobile no. [protected] has convert idea prepaid to airtel postpaid. The number was then converted into postpaid . I submitted my voter id card as identity and address proof. But after submitting all the authentic documents I dont know why my outgoing stopped if trying to call the message is coming that due to incompletion of documents outgoing stopped.And both the executives on behalf of whom i converted my connection to postpaid didn't answer my call and didn't give any response to the customer care. as soon as possible and reply me.

Thanks & Regards,

Amit Kumar
[protected]

Hi this is complain against airtel office of delhi who check documents and other verifying details for landline connection. We had 2 airtel connections which were suppose to transfer into another address all the documents submitted with an acknowledgement of its receiving. After some time Airtel customer center called and again asked for documents my sir had a discussion with airtel office that documents already submitted but they don't care about it and asked for documents again we submitted documents again but still airtel service did same and after few days again asked for documents we really got tired to follow airtel's bad service their customer care executive abused during a conversation with our sir this is really a very bad example of a private service yet i used to like airtel before but this incident made me disliking airtel.
Finally we had to disconnect all number of airtel

Dev : White Mango.
New Delhi
whitemango.in

I have prepaid airtel mobile, i recharged it with rs 98/= for internet pack on 12/12/12 at 8 pm , after a while i started surfing the net but imdtly the complete balance of rs 85/= from my call account got consumed and internet switched over to internet pack and kept workingi lodged a complaint viz no CBDMO[protected] and i was assured that my amount will be recredited to my call account but nothing happened and i again called 198 viz ref no PR[protected] dtd 13/12/12,PR[protected], 14/12/12,PR[protected] dtd 18/12/.12, but no response came from airtel, when i again enquired with 198 surprisingly i was told that the charges taken for internet were correct as the system had not activated the internet pack and i should have waited prescisely for one hour for the same if this be so as described above the internet should have stopped automatically after the call account was empty but it was not so, it proves that a company which claims to be the best in india is using unfair trade practice to make profits. In similar incident earlier company admitted that it had made a mistake and refunded my amount. The company does not take fraction of second to charge and activate useless services which unknowingly you subscribe to and there is no system to confirm that any individual wants it or not, and the same company while activating the internet pack is giving all non valid reasons.The response of customer care executive was derogatory as he was more into telling me my lack of knowledge of grammar and english.

I am A subscriber of Airtel Prepaid Mobile and my mobile Number is [protected]. today night I recd a msg from AT-AIRINF stating that "Thank you for choosing SUPER4_15 on your airtel mobile. you have been charged Rs.15 for 15 days and your account balance post charging is Rs.18.24 at 03:25." Actually I had not sent any request for any value added service. Kindly do the needful to stop the va service and to credit the amount deducted from my account towards the above service.
Please stop these service and refund the amount to my mobile balance.

Regards
GOPAL SINGH BISHT
Village - Matela
P.O. Kosi
Distt. Almora ( Uttarakhand)
Pin 263643

respacted sir,madom

my name is gopal aur main airtel prepaid user hun.mera mobile no. [protected].mere is no. pe compny aaye din koi no koi VAS activet kar deti hai aur acaunt se balence cut kar leti hai.jab main iski comlaint 121 care pe karta hun to 1rst to meri complaint sunte-2 phone kaat diya jaata hai.aur agar kabhi conplaint note ki bhi jaati hai to alag-2 wazah bata kar kaha jata hai ki aage se esa nahin hoga.
sir, pichhle 7 dino me mere 50 Rs se jyada kate ja chuke hain aur jab maine iski comlaint ki to kaha gaya ki aapne net use kiya hai isliye aapki ye sarvices lag gayi hain.maine jab sarvices band karne ke liye kaha to mera phone kaat diya gaya.

so sir plz help me.


thanks & regards
gopal rathaur,auriya(UP)
contect no. [protected]

Hi,
I have been using airtel digital tv connection for which I have made a 1 year advance payment in which sports channel were also included like ESPN, star cricket but as of now cricket matches have started on these channels they have barred the services for both of the sports channel listed above and started to demand extra money for subscription of these channels which is quite unfair, if I have already subscribed for those channels for a year included in my subscribed package then how can they barred the services in between. Airtel Customer care people are telling me that they have barred these channels for every customer subscribed before but it seems to me quite unfair if someone has paid for it in advance.
Please do something as they have made their usual pattern to steal the hard earned money of customers.

It is with great frustration that i am putting this on Facebook. I had purchased an airtel prepaid 3G Sim 15 days back from a retailer in Sulur, Coimbatore. The phone number is [protected]. All the documents and photograph were provided with the same. The number has still not got activated. i have contacted the airtel customer care through the alternate number given in the application form ie [protected]. The customer care even after contacting for 3 times have done nothing about it. The retailer says that the verification process is not completed as he is getting the message that the above stated alternate number which i have given in the application is not responding!!! This is absolutely ridiculous as i have not received any call from airtel since the time i have got the sim. the number of the nodal officer at Chennai is also not responding. I feel i have wasted my 300 Rs on AIrtel. There has to be some one who has not done or doing his job. Need to get this issue sorted out asap. The retailer Mr Suresh has expressed inability to get things done because someone from your customer service desk whose job is to verify the details is either claiming false about calling up for verification or not doing his job. The contact number of retailer Mr Suresh is [protected].

AIRTEL CUSTOMER CARE - A FAKE CALL CENTER TO JUST MAKE MONEY
Whenever you call Airtel customer care, On the daily basis, the response from AIRTEL customer care reprensentative
is "SYSTEM UNDER UPGRADATION... CALL AFTER 4 HOURS"
When you call after 4 hours, they repeat the same liners.
When you ask them for to transfer call to senior department, they just put your
call on long hold and later says "All seniors are busy...."
They are also not ready to provide Call interaction id and refuse to register
the complaint (so no complaint number)

I was having issue in my generated bill and 3G internet connection, for which i
am regularly calling paid AIRTEL customer care number [protected] since last
many days but perhaps getting NO RESOLUTION.

If we call toll free number 198, call land up in gujarat from noida.. They used
to say "We are helpless.. , call paid airtel customer care number [protected]"
I tried reaching Bhawna (NCR airtel head) also, but she is also unavailable..
Her number is on IVR which doesn't let you to talk to her without complaint /
reference number.

I have already spent a lot of amount and time in calling AIRTEL customer care.

Even raising issue to [protected]@in.airtel.com, seems to be helpless.

It seems AIRTEL cusotmer care support, is just making money out of their call
center from customers like any FAKE CALL CENTRES.
Please look into issue with utmost priority and provide resolution.

HIGHLY DISSATISFIED WITH THE KIND OF SERVICE PROVIDED BY THE AIRTEL CUSTOMER CARE.

provider.

SIR,

MY NAME IS VEDA SRINIVAS, I AM USING AIRTEL PREPAID [protected]. ON[protected] RS.50/- WAS DEBITED FROM MY BALANCE WITH OUT TAKING ANY ACTION BY ME.

SO PLEASE TAKE ACTION AND CREDIT RS.50/- TO MY BALANCE([protected]) AT AN EARLY DATE.

MY MAIL ID IS - [protected]@gmail.com
[protected]

Sir ,
At-AIRINF from airtel prepaid mobile internet service deducted the following amount unauthorized and without my prior consent --
Rs 85.00 on dated 17/12/2012 for any value pack
Rs 15.00 on dated 18/12/2012 for airtel animation value pack.
Please do return my deducted money immigiately.
Ramkumar Sharma
mob.- [protected]

I am having airtel mobile prepaid phone no.[protected]. my account balance has been debiting with Rs.1.50 daily'.I never asked any type of service from the company other than phone service. ever day we are getting unnecessary advertising calls and display messages. Hence I request you to not to debit to my account other than call charges as I never asked for any other service and also request to stop unnecessary advertising calls as well as display messages. this is the problem of many cusomers of airtel.

[protected] airtel no
is no ko use karne wale saksh ne naukri dene ke bahane
mujse kuch paise apne account main jama karwa liye par
ab ye phone ko na uthata hai or na koi javaab de raha h
plzz aapse request hai mujhe is saksh ka address de do ager de sakte ho
agar add. De sakte ho ya nahi de skta plzzz mail me abut both condtion

I want to recharge my mobile no. [protected] for 1 GB 3G plan so I go to http://m.airtel.in to recharge it. I try 3 times but got a reply that your transaction has been failed and if amount is deducted from your bank will be refunded within 4 days. I done those recharges on 14/12/2012 and got refund of only one transaction on 17/12/2012. Those recharges are of Rs. 250 each. So, out of Rs. 750, I only got refunded of Rs. 250.

I need my Rs.500 also refunded to me.

i had applied for airtel postpaid to prepaid conversion after paying all the unbilled amount also,on 9th october in bangalore rajajinagar relationship centre.
but from the day one my friends are going and asking about activation status. but of no use. they changed 2 sims and 3 times i submitted the documents. even though no response from them, but when ever i call the ring tone will be" airtel awarded as number one service provider" i fed up with their response. their network may be good and conversion from prepaid to postpaid is also very fast but this is too worst. the suffering number is [protected]

Dear Sir,
I was working withe Bharati Air tel Services limited ( India ). from 30/01/2008 to 05/08/2009 as Sr. Executive under employee code 50704 withe PF No HR/GGN/10693/024388 . I submitted my PF withedraw form in BHUBANESWAR OFFICE in thee monthe of September[protected]i;e 3 monthe of thee date of resignation) and again i have send on 8the sep-2011and again on 22-sep-2011and finally on 30-March-2012 on reply thee HR of Air tel have submitted to RPFC (Gurgaon ) on 19-April-12 as informed but till date theey have not finalized thee payment nor theey give any respond of theat .And at thee same i also complete in PF Grievance Cell .Till date i have not receive any information from theem. It is my humble request to you please look in thee matter in urgent basis. And arrange for its early payment
Ram Sankar Pandit

Mob-[protected].
mail id- [protected]@yahoo.co.in ,@gmail,@rediffmail

Dear Sir,
My name is ARUN form ALLAHABAD, These are airtel prepaid mobile no.- [protected] & [protected]. I am kindly requesting you for outgiong & incoming call history of november and december 2012 therein till date,it is most important for me, send me the details through my e-mail ID is

[protected]@gmail.com

I m ready to pay services charges for that case if applicable.
If there is any procedure to get call history, Plz let me know how can i get it.

With Regards,
ARUN
[protected]
ALLAHABAD