[Resolved] Airtel — Fraud transactions charged on my debit card | |
Respected Sir/Madam,
My debit card was charged for the below transactions which I have not authorised. Airtel is not willing to take any action. Please help me in getting the refund on my debit card.
Transaction 1
(Online Payment)
* Amount - Rs 1050
* Date of payment - 21-Jun-2013
* Debit card number - [protected]
* BBank name - CITIBANK
* Website name - Not available
* Transaction ID[protected]
* Trace No - 571024
* Payment Voucher - [protected]
Transaction 2
(Online Payment)
* Amount - Rs 1050
* Date of payment - 21-Jun-2013
* Debit card number - [protected]
* BBank name - CITIBANK
* Website name - Not available
* Transaction ID[protected]
* Trace No - 571431
* Payment Voucher - [protected]
Transaction 3
(Online Payment)
* Amount - Rs 3000
* Date of payment - 21-Jun-2013
* Debit card number - [protected]
* BBank name - CITIBANK
* Website name - Not available
* Transaction ID[protected]
* Trace No - 570805
Transaction 4
(Online Payment)
* Amount - Rs 440
* Date of payment - 21-Jun-2013
* Debit card number - [protected]
* BBank name - CITIBANK
* Website name - Not available
* Transaction ID[protected]
* Trace No - 569835
* Payment Voucher - [protected]
Transaction 5
(Online Payment)
* Amount - Rs 440
* Date of payment - 21-Jun-2013
* Debit card number - [protected]
* BBank name - CITIBANK
* Website name - Not available
* Transaction ID - [protected]
* Trace No - 567457
* Payment Voucher - [protected]
regards,
Mohamed Fahim K
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Aug 14, 2020 Complaint marked as Resolved | |
4 Comments | |
Comments
My debit card was charged and none my accounts have been recharged.
my digital tv account : [protected]
my landline : 10971033
my digital tv account : [protected]
my landline : 10971033
Namaste Md. Fahim,
Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.
Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.
Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Md. Fahim,
This is with reference to your post dated 04 September. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is with reference to your post dated 04 September. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com
Look forward to hearing from you.
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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This is with reference to your post dated 04 September. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33