Airtel — Fraudulent Airtel Postpaid bill

Address:

Karnataka

Hi,



My name is Soumalya Dutta.




I was a Airtel Postpaid Customer in Bangalore.



My number was: [protected]



The usual bill amount I was used get was around Rs. 1200 . But for OCT/NOV- 2012 airtel sent me a bill of 3500 which is abnormally high and naturally I did not pay .When the Customer Care (from Gurgaon) called up I asked to verify that and need a detailed bill (not just with the total amount but with call details). I had cleared all the billed till that month.



For which I didn't get any reply.



Then after a month airtel disconnected my connection.



Now after 3/4 months Airtel sending me a legal Notice and some guy calling threatening my parents that I have not paid the bill. I never said I won't pay the bill but before that I need enough clarification.

If airtel can't provide that it is not my fault but it is not at all an acceptable way of handling customers.


Regards,
Soumalya