[Resolved]  Airtel — I didn't get my main account balance

Sir, when i call the customer care and ask that there is a offer in my mobile that i get Rs57 fulltalk time on my main account on recharge with Rs57 is it true. They told me yes. But when i recharge my mobile to Rs57 i get nothing there is no balance in my main account. The give me the balance in my dedicated account. Sir, i already aks twice to customer care that i get my balance in my main account and they said yes. But after recharge they told me that sometime it is given in dedicated account. Sir, i want to get my money back because it's not my fault they give me the wronge information about that Rs57 FullTalk Time pack. Please take a hard action to the airtel survice for this type of behaviour.... And told to get back my money back. My mobile number is [protected]... Sir help me...
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Aug 14, 2020
Complaint marked as Resolved 
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Namaste Abhishek,

This is with reference to your post dated 05 September 2013.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@in.airtel.com


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Abhishek,

This is with reference to your post dated 05 September. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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