[Resolved]  Airtel Iptv — delay in changing channels(20 seconds)

Address:Delhi

I am Anoop goel
Adress- 1964/7 outram lane

CONTACT NO-[protected]

from 2 days i have problem on iptv
and the problem is channels are taking around "20 SECONDS" to change
i guess airtel iptv has started new format to display the information of every channel after changing it....this causes delay in changing the channel

and second problem is information is not correct which is shown
for example- if i am watching sony then information will b displayed for zee tv

i request you to please solve this problem......

and a heartly request to remove the format of showing information(AUTOMATICALLY)
WHICH LEADS TO DELAY IN CHANGE OF CHANNELS....
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Aug 13, 2020
Complaint marked as Resolved 
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I have the same issue with IPTV as discussed above. Initially we were advised by the airtel representatives to be patient as per them the firmware update is in process and will take around 3-5 days. But after waiting for about a week we again contacted the customer service and the resolution this time was that the automatic channel description display process is now bieng reverted back which is actually the major cause for the delay in changing channels and we need to wait till 15 feb.
So now I am still waiting for the day to come...lets see what happens.

Regards
Vikas Singh
[protected]@gmail.com
For past one month there is f..king change in Airtel IPTV. When I purchased it six month back, I was happy as I was not seeing banner when channels are changed, now some f..king manager at top decided to copy TataSky or similar service and every time you switch channel it'll be jammed for next 20 seconds until that banner disappear. Some f..king s/w engineer did this development and some f..king tester cleared it. I'm f..king and waiting for banner to go away and can only change 3 channels in a minute now. I'm forced to see some f..king scary scene in front of my daughter and some f..king scene in front of mother as channel does not switch even if I change the channel if they had shown me this feature first I would have never dropped TataSky. I talked with Customer care, some of the guys even came in but they say it is back-end problem and they cannot do anything. Airtel are you hearing it, if you really want to remain in business, get this fu.king mess resolved. Dont try to fool me talking to me or me as you can fix this problem from backend only.

You small customer care boys dont try to paste predefined message here and try to fool that you are working, which you are not. Talk with your f..king manager and escalate it. If you really resolve it, it should be resolved when I switch on my set of box.
hey thanx alott...
my problem have been solved...
now i can say airtel iptv is the bestest...
and thanx again for solving it... :)
who the f..k are you who is saying your problem is solved? When it is solved all IPTV customers will be knowing. Whoever reads this thread just talk with a known airtel IPTV guy and find out whether it is really resolved other than relying some anonymous assurance
I have had the same problem ever since i have had IPTV.. the response is way too slow when i try to do anything with the remote.. the customer care says its normal for IPTV to be slow... I have to wait atleast 5-10 seconds to be able to do anything on the menu..
gotham
sameer.snu
my problem is solved...and u mind ur language...

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