Airtel Complaints & Reviews

i was using airtel prepaid services on my no [protected] which was in name swapnil juneja from 2009.from the month nov2010 to dec 2010 i was out of country and they closed my no .after comming back ,i contected the airtel people they stated that the no was closed for a month,so it has been closed and now they asking to buy new no and pay premium for this no again as it was charged for life time ,how it is possible if the person is not using phone for month it will closed by the operter.the are doing this becuase of premium no to get premuim again i suppose. pl help me .my email id is [protected]@gmail.com and my alternative no is [protected].

Respected SirMadam

My name is Navneet Singh and my Ph. No. is [protected].
the problem is that I am trying to pay my bill through online billing. but I am unable to login to my Airtel account because I have forgotten my password.
please send me my password with account ditail on my e-mail id. [protected]@yahoo.co.in
Thanks
Your faithfully
Navneet Singh
[protected]

HI ,


It is very shame on bharthi airtel bill recovery team that they use very abusive words not matter what the gender is.This is regarding my old number [protected] which was lost and i have a complaint logged with police.Out of no courtesy they have messaged all my friends saying am a "fraud".This an immense hurt to the individuals respect in the society.They would have met me but sending message to unknown people thinking that they will be our friend is a big shame on them.we told them that we are going pay it by feb 1st instead of telling that they miss behaved it.can i question how can i get back the trust from people of being named by them as FRAUD!!!!!!!!!!!!! isnt it a very big word to be used??

can you please do the needful.

Thanks and Regards,
Deepa
mb:[protected]

Dear Sir / Ma'am,

My name is Sudhir. This complaint is regarding Bharti Airtel Ltd, who's collection agent is calling me repeatedly in order to collect the outstanding amount of 1800/- which is due on the name of Ms. Sneha Kumari ([protected], New Delhi, Number no longer valid).

I am based out of Bangalore and the named lady was just a friend of mine and I am now totally disconnected with her. Now Airtel collection agents are taking my and some of my friends number from her last call statement, calling and asking for the money. I asked and requested them to call and recover money from Sneha only bacause the outstanding is on her name.

Even though they are calling and threatening me to pay the amount on the behalf of Sneha. I said them since I have not used the number and I am also not from the city from where this number belongs to, so I will not pay the amount.
Now they are using filthy language and calling me every day. Please suggest shall I go to Police to lodge the complaint or, consumer court?

Numbers being used to threaten me by Airtel recovery agent - [protected], [protected](Suresh & Sujal),[protected].

Please help me out to solve the issue,

Regards,
Sudhir

I am Prakash Bhat, with Airtel Mobile No. [protected] prepaid connection.
On 14.01.2011, I observed that an amount of Rs30/- is deducted from the balance, by Airtel apparently for no reason as I had neither requested nor activated any of their services,
I contacted customer care no.198 and spoke with one M/s Jayashree. Informed her of the position, enquired why Rs.30/- is deducted and asked her to recredit the amount.
Rs30/- was recredited to my prepaid balance and I thought the matter is settled.
But to my great astonishment, on 15.01.2011, I found that, Rs.30/- is again debited and balance reduced.
Again I called no.198 and spoke with one Mr. Maruthi. Again I nerrated to him that, inspite of my not requesting, not activating and not using any service, Rs.30/- is deducted from the balance. He agreed to recredit the amount and Rs 30/- was credited immediately.
My complaint no. was given as CJKWC[protected].
But the matter didn't end there. Again Rs.30/- was deducted on 16.01.2011.
I called 198 and spoke with Ms Vinutha and explained the problem and requested her to see to it that, the nuisance is ended. She connected me to the Manager Mr.Mallikarjun and again I had to state the facts and events to him. He said as the problem is repeating itself, it may be due to some technical fault, as I had not used any service. And so he would forward my complaint to his higher authorities. He assured me that, my complaint will be redressed before 18.01.2011.
I was given the complaint ref. no.COVWC[protected]. But till now i.e. 20.01.2011, neither I was contacted by Airtel nor my prepaid balance restored.
On 16.01.2011, I received a message from Airtel: 'Thanks for using internet on mobile.....blah, blah, blah ! ' Immediately I called 198 and one Mr. Lokesh spoke with me. On enquiry, he perused my Account and confirmed that, no service is activated on my Cell. number and hence, no charges would be levied.
My complaint no. was given as CBDPA[protected].
On 19.01.2011, I called 198 and one Mr.Manjunath, came on line. I asked him to connect me to Mr.Mallikarjun, the Manager. He said it is not possible and I can tell him the problem. Okay ! Again I told him the chain of events. He promised me that,
within two hours his higher authorities would speak with me. I waited for more than three and a half hours and called 198 again. Tried several times but no one is coming on line. Only some pre-recorded messages on services are played. Till yesterday at option 4 on No.198 some person would come on line and speak. Now only a recorded message is played. And it thanks me for contacting Airtel and disconnects the line. Today, on 20.01.2011, again I tried to contact some person in customer care no.198. But the same thing is repeated. Other than some irrelevant recorded messages nothing is available to the customer.
Went to the website of Airtel and located the Helpline No. 44444121. When dialled, it says it is not a valid number !
What do you make out of all this ? That Airtel doesn't have any accountability ?
Hoping for early redressal of my complaint, recredit of the amount wrongfully deducted from my account and non-repetition of such harassment.

Prakash Bhat.

Dear Airtel Customer Care,

My mobile No.[protected]
I requested you to activate my deactivated sim.
One of your representatives informed me that the number has been allotted to someone else
which is not true.
I have dialed the number which says the airtel number is temporarily out of service.It says it has not
been allotted.

Please activate my number.
I am a loyal customer of AIRTEL.

My contact No. [protected]

Thank You,
Rakesh.

Airtel’s new business of Swapping numbers while using and selling those numbers to others for money by throwing all telecom rules and regulations.
[protected][protected][protected][protected][protected][protected]
I have been using the post paid mobile number [protected] for the last 5 years

I have converted from post to prepaid scheme in 1st week of August, 2010.

In the last week of October: One person has forged my documents (Address proofs, personal details, etc) and taken the connection ([protected]) in my name and misused it. I suspect Airtel agents have helped to reveal my personal details to the person who has taken new connection otherwise its not possible to get my details whom I never know.

I gave the complaint to Airtel customer care regarding these irregularities on 16, 17th November 2010. Airtel customer care people have agreed that there were irregularities and Airtel has issued me a duplicate SIM on 17th November 2010 and it was activated and I started using it.

After 2-3 days again while using the number only was getting "Invalid SIM" message and I was not able to call/receive any phone calls from the number [protected]. This time also the other user given my private details to Airtel customer care and taken the connection in my name. I gave the complaint to Airtel customer care and taken my connection back by updating my SIM number with them and I warned them not to give my connection to anybody without verifying details. Airtel customer care agreed for that.

Again December 5th around Airtel people swapped my number and given to other person. I called the Airtel customer and said block the number immediately as I am travelling abroad and I will be back in 15 days and once I return I will take the connection back again. Airtel customer care said ok sir we will block the number and will not give to anybody.

I came back and gave complaint on December 27th to customer care. By that time Airtel customer did not block my number instead they gave connection to other user and changed the name also this time.

On 27th December 2010, I called more than 10 times. Even though there is no proper response from the customer care. I talked to customer care supervisor and informed about my concerns. They promised me to resolve in 24 hours and wait till then and get back to me with details. But no response from either Airtel customer care or Airtel customer care supervisor.

I called Airtel Nodal officer on 10th Jan 2011 and gave the complaint. They started investigating the case. They dragged 10days but it was not fruit full. As my interactions with them they did not investigate properly and they don’t know how to investigate also, they don’t know rules and regulations also. They did not have answers to my questions. They were showing carelessness in investigations. I spent lots of time daily calling to nodal office and forced them to do investigate fast.

I called Appellate Authority on 19th and gave the complaint regarding swapping my connection while using and given to other person. They said please give 2days time and will be resolved the issue soon.

I called Appellate Authority on 20th also and said your nodal office has failed to resolve my complaint and I am not satisfied with their responses and their investigation results are contradicting the complaints what I gave through customer care. I suspect Airtel people have modified the complaint statements and I suspect that Airtel is directly involved in selling fancy numbers (like my number) for money.

As I have been using this [protected] phone number for more than 5 years. My all bank details, private informations will go to that number. I called many times to Airtel customer care and every time I called asked them to block the number first and start investigations because that new person is misusing my number. But Airtel never blocked that number till now and just trying to escape from the problem.

In all the levels of Airtel customer care support and nodal office contains just junk people. They are not caring the customers at all.

Since I am the original user. I have to get my connection back immediately and Airtel has to take serious action to those involved in this irregular activities.

This is related to incident happenned at ANDHRA BANK ATM AT SUMITHRA NAGAR where i got mobile recharge for the number [protected] around 12.06 PM for a amount of Rs.90.00 and i got a transaction ID[protected] dated 22/12/2010 and time 1.43pm saying recharge not successful. Till today i have been calling Airtel Customer service but i have never got a solution . I was able to get complaint nos till date and they are CANRC[protected] AND CANRC [protected] but not my amt back and amt back thing i am hearing only in words not practically from customer service people so i request to plz resolve the issue and credit my amy back. For any feedback please call [protected].

I lost my mobile on Jan19,2011.
I made a FIR in Malad Station and then went to the Airtel outlet (in Peninsula Lower Parel west near my office). The have issued me a new sim with the same number but when I asked them to put my stolen mobile's IMEI in the blacklisted handsets database(so that the mobile become useless for the thief), they told me to go on Nokia shop. However Nokia and all other are saying that it's the service provider who can do it as they use a shared database of handsets of stolen categories.

I want my stolen mobile blocked so that someone else can't use it.

Arun Bansal
[protected]@yahoo.com

Dear Airtel team,

Prior to my purchase of a property in Maranallor village near Thiruvananthapuram in Kerala (Land bearing Resurvey No 128/12 – Old survey No 241/1 of Maranallor village) Airtel had installed a tower referred to as “ID KAND01” in the property. On enquiry with the village office it has also been learnt that the construction is not sanctioned by the relevant authorities.

Since I intend to have the property developed, I request you to have the tower removed immediately. My person in Kerala has been trying to coordinate this requirement but has not been getting any response from Airtel. Please note a delay from your end to initiate removal of the said tower directly affects the process of development and would cause undue financial loss to me.

Regards,

KK.
[protected]

i jst now received a call from a numebr +381 i was shcoked to see the number but i though it would be a call frm airtel customer care
help me out coz whn i received the call no one was there to reply me nd andter 2-3 secs call got dissconnected
now what should i do?
technically i knw tht is possible but am i required to file an complaint in this case ?

sir,
i am fed up with the airtel bcoz they keep activating unwanted add on services on my mobile no. and charge me for it with out my knowledge. when i call these people they simple dont agree and tell me that i have activate them and when i ask them to give me written proof or transfer my call to supervisor they simple disconnect it .and it has not happened once or twice i hvlost the count now. i feel looted by these people.please help me regarding tht.

thanks

Dear Team,

i had two numbers of airtel prepaid & on both no's DND is activated but still we receive promotional msgs & for this i complaint to appelate dept. of airtel,but still their is no solution,kindly help us.

BOTH COMPLAINT LODGED THR.[protected] BEFORE 45DAYS OF ACTIVATION

MR BIJENDRA FROM AIRTEL GIVE THE REF.NO & TIME OF ACTIVATION OF DND



DND activate on [protected] through: W[protected] on[protected]

Complaint no. & time given by Airtel customer executive named BIJENDRA



DND activate on [protected] through: W[protected] on[protected]

Complaint no. & time given by Airtel customer executive named BIJENDRA



Msg received on:[protected]



1. Safety tip-ICICI bank will never ask for URN-unique reference no.received on your mobile for registering payee. Please do not share this number with anyone.

Sender:BA-ICICIBnk

Msg Centre:[protected]

Sent:1-jan-2011

08:54:35 pm



2. apne number kisi bhi VAS ki seva ko shuru karne ke liye *121*4#(muft)ya band karneke liye*121*5#(muft)dial karein

Sender:AW-service

Msg Centre:[protected]

Sent:2-jan-2011

03:45:56 pm



3. Earthcon prsnts CASA RPYALE a dream home in NCR within ur [protected]@moida Ext.*2/3/4BHK flat *construction is in full swing contact:earthcon.sms CR to 53456

Sender:BA-Noida Ext.

Msg Centre:[protected]

Sent:5-jan-2011

02:11:32 pm



4. Plots availbl in 8.9 lacs on kanth road,mbd*with shoping mall,swimming pool,gym, steam sauna,24 hrs power B.up,3 tyr security,1 st international school call-[protected]

Sender:BA-Inv.clnc

Msg Centre:[protected]

Sent:5-jan-2011

03:21:31pm



5. the most awaited project of the year Ansal launches ¾ BHK appts at best prices in the location of sec92.rates revising soon few units are left.[protected]

Sender:LM-axiomL

Msg Centre:[protected]

Sent:6-jan-2011

04:23:33 pm





Msg received on:[protected]



1. Ref. complaint no. CDRGP[protected] No action has been taken against the no. reported by you as the call records do not suggest any Telemarketi

AIRTEL

FRIDAY:7-JAN-2011

9:39 AM



2. Dial karein *121*1# (Muft) aur jaane Aapke number ke liye bane khass offer ki jaankari.

AIRTEL

FRIDAY:7-JAN-2011

9:39 AM



3. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

AIRTEL

FRIDAY:7-JAN-2011

9:39 AM



4. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

AIRTEL

FRIDAY:7-JAN-2011

9:39 AM



5. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

AIRTEL

FRIDAY:7-JAN-2011

9:39 AM



6. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

AIRTEL

FRIDAY:7-JAN-2011

9:39 AM



7. Ref. Complaint no. CDRGP[protected] No action can be taken as the complaint was logged >15 days from the date of receipt of the promotional co

AIRTEL

FRIDAY:7-JAN-2011

9:39 AM



8. Ref. Complaint no. CDRGP[protected] The reported Unsolicited Commercial Communication is from a Telemarketer based outside India & hence cannot

AIRTEL

FRIDAY:7-JAN-2011

9:39 AM



9. Due to a technical issue with the TRAI website,registered telemarketers could not clean their calling/SMS lists.Pls ignore the promotional commu

AIRTEL

FRIDAY:7-JAN-2011

9:39 AM



10. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

AIRTEL

FRIDAY:7-JAN-2011

9:39 AM



11. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

AIRTEL

FRIDAY:7-JAN-2011

9:39 AM



12. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

AIRTEL

FRIDAY:7-JAN-2011

9:39 AM



13. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

AIRTEL

FRIDAY:7-JAN-2011

9:39 AM



14. Ref. complaint no. CDRGP[protected]. No action taken as the 45-day wait period post NDNC registration is not yet over. You may get Promotionals

AIRTEL

FRIDAY:7-JAN-2011

9:39 AM



15. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

AIRTEL

FRIDAY:7-JAN-2011

9:39 AM



16. Ref.Complaint no. CDRGP[protected] The Telemarketer (registered with TRAI) has been identified for a penalty for 1st violation.

AIRTEL

FRIDAY:7-JAN-2011

9:39 AM



17. Ref.Complaint no. CDRGP[protected] The Telemarketer (Registered with TRAI) has been identified for disconnection for repeated violations.

AIRTEL

FRIDAY:7-JAN-2011

9:39 AM



18. Ref. complaint no. CDRGP[protected] The Telemarketer (registered with TRAI) has been identified for a penalty for 2nd violation.

AIRTEL

FRIDAY:7-JAN-2011

9:39 AM



19. Ref.Complaint no. CDRGP[protected] The Unregistered Telemarketer has been identified for disconnection for repeated violations.

AIRTEL

FRIDAY:7-JAN-2011

9:39 AM



20. Ref. Complaint no. CDRGP[protected] Show Cause notice sent to unregistered Telemarketer for 1st violation with an advice to register & adhere t

AIRTEL

FRIDAY:7-JAN-2011

9:39 AM



21. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

AIRTEL

FRIDAY:7-JAN-2011

9:39 AM



22. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

AIRTEL

FRIDAY:7-JAN-2011

9:39 AM



23. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

AIRTEL

FRIDAY:7-JAN-2011

9:39 AM



24. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

AIRTEL

FRIDAY:7-JAN-2011

9:39 AM



25. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

AIRTEL

FRIDAY:7-JAN-2011

9:39 AM



26. Ref.Complaint no. CDRGP[protected] Your Airtel Mobile was not registered under NDNC. We have registered it today. Promotions should stop after 4

AIRTEL

FRIDAY:7-JAN-2011

9:39 AM



27. Ref. Complaint no. CDRGP[protected] No action taken as the unsolicited commercial communication reported by you was not found to be promotional

AIRTEL

FRIDAY:7-JAN-2011

9:39 AM



28. Ref. Complaint no. CDRGP[protected] Details of the reported call/SMS could not be located in your usage records. Kindly revalidate to register

AIRTEL

FRIDAY:7-JAN-2011

9:39 AM



29. Dial karein *121*1# (Muft) aur jaane Aapke number ke liye bane khass offer ki jaankari.

AIRTEL

FRIDAY:7-JAN-2011

9:40 AM



21. Ref. complaint no. CDRGP[protected] No action has been taken against the no. reported by you as the call records do not suggest any Telemarketi

AIRTEL

FRIDAY:7-JAN-2011

9:40 AM



22. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

AIRTEL

FRIDAY:7-JAN-2011

9:40 AM



23. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

AIRTEL

FRIDAY:7-JAN-2011

9:40 AM



24. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

AIRTEL

FRIDAY:7-JAN-2011

9:40 AM



25. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

AIRTEL

FRIDAY:7-JAN-2011

9:40 AM



26. Ref. Complaint no. CDRGP[protected] The reported Unsolicited Commercial Communication is from a Telemarketer based outside India & hence cannot

AIRTEL

FRIDAY:7-JAN-2011

9:40 AM



27. Due to a technical issue with the TRAI website,registered telemarketers could not clean their calling/SMS lists.Pls ignore the promotional commu

AIRTEL

FRIDAY:7-JAN-2011

9:40 AM



28. Ref. Complaint no. CDRGP[protected] No action can be taken as the complaint was logged >15 days from the date of receipt of the promotional co

AIRTEL

FRIDAY:7-JAN-2011

9:40 AM



29. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

AIRTEL

FRIDAY:7-JAN-2011

9:40 AM



30. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

AIRTEL

FRIDAY:7-JAN-2011

9:40 AM



31. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

AIRTEL

FRIDAY:7-JAN-2011

9:40 AM



32. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

AIRTEL

FRIDAY:7-JAN-2011

9:40 AM



33. Ref. complaint no. CDRGP[protected]. No action taken as the 45-day wait period post NDNC registration is not yet over. You may get Promotionals

AIRTEL

FRIDAY:7-JAN-2011

9:40 AM



34. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

AIRTEL

FRIDAY:7-JAN-2011

9:40 AM



35. Ref.Complaint no. CDRGP[protected] The Telemarketer (Registered with TRAI) has been identified for disconnection for repeated violations.

AIRTEL

FRIDAY:7-JAN-2011

9:40 AM



36. Ref.Complaint no. CDRGP[protected] The Telemarketer (registered with TRAI) has been identified for a penalty for 1st violation.

AIRTEL

FRIDAY:7-JAN-2011

9:40 AM



37. Ref.Complaint no. CDRGP[protected] The Unregistered Telemarketer has been identified for disconnection for repeated violations.

AIRTEL

FRIDAY:7-JAN-2011

9:40 AM



38. Ref. complaint no. CDRGP[protected] The Telemarketer (registered with TRAI) has been identified for a penalty for 2nd violation.

AIRTEL

FRIDAY:7-JAN-2011

9:40 AM



39. Ref. Complaint no. CDRGP[protected] Show Cause notice sent to unregistered Telemarketer for 1st violation with an advice to register & adhere t

AIRTEL

FRIDAY:7-JAN-2011

9:40 AM



40. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

AIRTEL

FRIDAY:7-JAN-2011

9:40 AM



41. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

AIRTEL

FRIDAY:7-JAN-2011

9:40 AM



42. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

AIRTEL

FRIDAY:7-JAN-2011

9:40 AM



43. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

AIRTEL

FRIDAY:7-JAN-2011

9:40 AM



44. Ref.Complaint no. CDRGP[protected] The defaulting Telemarketer belongs to another Operator. Your complaint has been forwarded to them for neces

AIRTEL

FRIDAY:7-JAN-2011

9:40 AM



45. Ref. Complaint no. CDRGP[protected] Details of the reported call/SMS could not be located in your usage records. Kindly revalidate to register

AIRTEL

FRIDAY:7-JAN-2011

9:40 AM



46. Ref. Complaint no. CDRGP[protected] No action taken as the unsolicited commercial communication reported by you was not found to be promotional

AIRTEL

FRIDAY:7-JAN-2011

9:40 AM



47. Ref.Complaint no. CDRGP[protected] Your Airtel Mobile was not registered under NDNC. We have registered it today. Promotions should stop after 4

AIRTEL

FRIDAY:7-JAN-2011

9:40 AM

Hi Sir,
I took a post paid connection (No.[protected]) to use internet.My Credit limit was of Rs.3000.I used this connection for merely 14-16 days.One day My net was not working,I called Customer care and they said that my bill has reached 3300(Approx) which is above my credit limit and asked me to pay the bill to activate my account.I was there to pay the bill once I get the bill and thus did not pay the bill at that point of time.At the end of the month I got call from customer care and they said that my due bill is of 12500/-(Approx.).

I am unable to understand how the bill can go up to this huge amount.My question is when my bill was 3300 I stopped using the connection .So how can the bill reach to 12500/-.I asked the customer care to send me the bill (soft copy, as I have relocated) but they did not provide me any thing.

Please let me know what to do in such case.

Regards,
A.Gupta.
[protected]@yahoo.com

It has been highly unprofessional on Airtel's part when I initiated the process for closing of my Airtel broadband connection in Noida. I requested for closing of my connection through the same landline[protected] on 20th Nov'10 and request no for same is 1282809. And I was told that it will be deactivated in 24 hours. I have told these people so many times that the request for closing connection was made on 20th Nov'10 but they are always ignoring it. And after few days I got a call from Airtel side only that they will keep the account inactive for 1 month at no charges incase I want to shift it somewhere else. I said yes but then on 7th Dec'10 I told them to close it completely as I am not going to shift it. But still in my last bill I was charged for days post 21st Nov'10 also. And not just this but I got another bill in the month of Jan'11 also. So Airtel has over-charged me for around 2 months. And even after writing to them again and again they dont answer to my questions instead keep repeating that the deactivation is in process. And now they have deactivated the connection on 14Jan'11 i.e. almost 2 months after my request. This is totally absurd and unacceptable.

I always face problem with either shifting or closing of Airtel broadband. This has been consistently happening with me in my last 4 experiences. I think I should not go for Airtel broadband in future unless I know I am going to keep it forever at one place. I hope this will help some readers prevent such agony.

Regards,
Shreyash

We are receiving mails on the blackberry account for the last 1 week. Someone sends an email to me, the mail gets rejected and mail delivery failure is sent to the sender.
When contacted Airtel, they are informing that we can only forward 600 emails to blackberry account and the new mails would be rejected. My guess is that Airtel being BIG and a Market Leader cannot handle the huge data sent to airtel accounts through forwards has put a rule to block all forwards greater than 600emails.

My advice is not to puchase blackberry as your emails would be around 10mins late from Airtel with this rule.

Bhaskar.

Dear Sir,

I am using Airtel dish service. I have recharged 810 Rs in 18 December 2010. Company informed me your service till valid 16 May 2011 by SMS. Air tel customer care also believed me your account till valid 16 May 2011.

But when date[protected] I check my account then validity show 23 April 2011. I thing airtel management activate upgrade package 160 in place of Rs. 138. Company customer care said “Rs 160 package activation is correct, first customer care who is informed validity till 16 may 2011 is wrong).

Besides of this, I have sent many requested to company help me to create web account. Because AIRTEL DTH server always show errors try again later. Airtel DTH not provides my account information on web page.

I thing company management are doing fraud with me in white day by sel[censored]pgrading channel package and not providing web service. I thing it is case of economic robbery and it should be challenged in court.

At least I request you refund my amount that is deducted (22 rupees) and provide validity till 16 May 2011 according first SMS information, web service and never activate other package without my written permission (without in 138 RS + cartoon network) in two days other wise I will take up necessary action as will as possible.

I hope my matter will be viewing by concern department and give me suitable answer.

Date[protected]. Your Sincerely,

Gurwinder Singh
Customer ID [protected]

My no is [protected]
Today (Jan 19 2011) suddenly a call came at 1:00 pm
SUBSCRIBE TO RADIOMIRCHI AT RS.10 FOR 7 DAYS
i just rejected the call when a song is playing

and after 1 min A MESSAGE CAME TELLING THAT
"THANKS FOR SUBSCRIBING RADIO MIRCHI" YOU WILL CHARGED 10 INR/ 7 DAYS

then i called the customer care and tell them to cancel that radiomirchi subscription and recorrect my balance

THEY DEACTIVATED THE SUBSCRIPTION BUT THEY DEDUCTED 10 INR AGAIN FROM MY MOBILE AND PUSHED MY BALANCE INTO NEGATIVE ( AND NOW I CAN'T CALL CUSTOMER CARE UNTILL I RECHARGE)

THESE ARE THE CUNNING TRICKS OF THESE COMPANIES TO CHEAT SOME ILLETERATE PEOPLE OR BUSY PEOPLE
WHEN I ASKED THE CUSTOMER CARE THEY ARE SAYING "sir you may pressed any button that's why it is activated " ( i just rejected the call using red button which we generally use IS IT MY FAULT)

Hi All,

This with reference to Account ID[protected], Mobile No. [protected].

When I have provided with all the necessary documents that was supposed to be sent, I am not sure why somebody who claims to be from Airtel Legal Department - Mobile No. +91 [protected] ( v.[protected]@gmail.com), keeps calling and now mentions that outstanding is more than what we have paid.

The outstanding amount paid by me is based on the letter issued by Airtel on 26/03/2009. I issued the cheque on the same day, Cheque No. 480267, Drawn on Canara Bank. This has been debited from the account 02/04/2009.

I am sorry to say, it has been constant harassment on part of Airtel to pay outstanding dues.

I would like you to tell the Airtel Legal Team to stop calling me with immediate effect. I have written to Ombusperson of Airtel, wrote to [protected]@airtel.in. Also wrote to Airtel's concerned officer in Bangalore, who did say he would look into it, but nothing has happened.

Regards,

Rajesh

Dear Sir,

My Uncle's Airtel Sim is being Blocked before three days, his native is in Veerachellaiyapuram in Virudhunagar District,since he complained in Virudhunagar Airtel office,they replied that the Address given is not correct and also the pincode is not correct.
The Correct Pincode is 626001
Please make sim to function as soon as possible

Given Addreass Proof

C.Sanjeevi ([protected])
Old no:2/42, New no :3/119
Veerachellaiyapuram.
Virudhunagar District.(VIA)
PIN -- 626 005