[Resolved]  Airtel Mobile Recharge — not get balance

sir,
I had made a recharge of Rs: 90 .Transaction ID:[protected].
on date 9th jun 2008. before doing this I inquired about its call charges but still my local land line call cost me Rs 1.00 per minute which should be Rs.0.50 per minute. I made coplaint in airtel customer care but they didn't solve my problem.

Airtel — over priced recharge coupons

To whom so ever it may concern,
I would like put forward the grievances of me and many other customers who venture out to buy recharge coupons from their local grocery stores in my city of hyderabad.The main problem is that they generally charge a rupee more than the M.R.P which by law is illegal.its not just a question of one rupee or one customer. there a number of shops that sell recharge coupons for a price which is more than the M.R.P..i would request the concerned authorities to look into the matter because they are not only fleecing us customers but also bringing the mobile phone service provider a bad name.

Airtel Mobile — Recharge

I had recharged for Rs198 two months before. Before recharge the dealer called the customer care and asked about the recharge tarrif. Customer respresentative informed him that We'll get 100 messages free per day, NO DAILY RENTAL, NO CHARGE FOR FIRST MESSAGE. But After recharge it was found that , The Day's first 2 msgs were charged RS1. (1+1=2rupees per day). When asked to customer care and also supervisor (Name of supervisor if needed: Ramya) Say that that this tarrif is not apllicable for us, and some say that they have given wrong information, and some said that there is no plan as such AND SOME ALSO SAID THAT WE LIED.

And after that Now i want to recharge for RS 149 which has 150msgs free. First when called customer care, said that it is applicable, And when called second time they said that it is not apllicable, AND THEY ALSO SHOUTED AT US LIKE WE ARE THEIR ENEMIES.

Airtel Mobile Recharge — mobile recharge

Sir, i have a mob. connection of Airtel no [protected] which was taken at portblair, in A& N Islands when i was transferred from Bangalore to Portblair during May 2007. After completion of my tenure at Portblair, I was repatriated back to Bangalore during Jan 2010. I still hold the old mob. number. As there was a saying that once a number is allotted, that holds good throughout india and will come in to effect from 21.3.2010. I was recharging my mob. at bangalore itself. Recently I have recharged with Rs. 150/- which was not credited to my main account, and on enquiry it is stated that this recharge is valid only in Portblair. As i am in bangalore i cannot use this facility. I therefore request you to credit Rs. 150/- to my main account, so that i can use this in Bangalore.
Thanks.

MOBILE RECHARGE — did not get the balance

I tried to recharge to my mobile by use of sbi freedom. money was deducted from account but i did not get the recharge to my mobile. i did the recharge on 23th of November 2010. kindly help me my mobile number are [protected].

Order No. R[protected]
CCA[protected]IG35617603 TRANSFER TO [protected] AVENUES INDIA PRIVATE
Order R[protected] FOR RS. 333/

I HAVE PAID Rs 333/ THROUGH NET BANKING AIRTEL COMPANY FOR RECHARGE MY MOB NO. [protected].DT. 12.12.2010 BUT TILL THE DATE & TIME 21.13 NOT RECEIVED ANY RECHARGE OF MY MOBILE. PL CHECK THE POSITION .

Airtel — no recharge. mob no. 9981680506

Account Details rechargeitnow.com
Reference No. IG35938818
Debit Account No. [protected]
Reference Number CCA[protected]
Amount INR 333.00
Status Completed Successfully
Debit Branch BHILAI MARKET AREA
Date - Time 16-Dec-2010 08:32 IST
[protected]@ccavenue.com
PAYMENT DETAILS
16-Dec[protected]Dec-2010) TO TRANSFER
INB CCavenue Bills CCA[protected]IG35938818 TRANSFER TO [protected] AVENUES INDIA PRIVATE 333.

Airtel Mobile — Mobile recharge

On behalf of my daughter Ms. Aswathy Vinod who is on a tour to Portugal, i tried to recharge Rs.1000 to her Airtel mobile No. [protected] through Recharge.in by using my SBI credit card. Although the credit card transaction including sewrvice charge of Rs.1075 was successful, the mobile recharge did not happen. More than six-seven hours the mobile recharge was showing as 'pending' and afterwards, the status changed to 'Invalid Credentials". Where and how i will get back the money as the transaction has not gone. Customer Executives of Airtel are not helping me. The message from SBI Credit card shows the transaction at Talence Technologies.

It is told by Airtel that they are third party service providers. But ultimately the money will go to Airtel only. So please help me to get refund of Rs.1075 paid for mobile recharge which did not take place.
Already the mobile was recharged soon by another transaction through Airtel by my husband who is at Trivandrum, as the recharge attempted by me failed.

rugmani vinod
Flat No.I-89
RBI Officers' Quarters
Ameerpet
Hyderabad- 500 016

I tried to recharge my Mobile [protected] on 14th-Dec-2010 for topup of Rs222 using my sbi mobile banking, the amount was debited from my account and it was transferred to airtel account but I did not get any talktime. SBI response is that the amount is already transfered to airtel with transaction id: 1200 2478
3454. I spoke to customer care executives many times but most of them are giving vague replies as well as different replies, so i don't know which one speaks the truth. I sent an email to airtel on 30th Dec-2010 regarding the problem, they replied back same day and asked me submit the bank statement as they wanted the proof that the amount was debited from my account, I submitted the bank statement and then after that i wrote a chain of mails to them but I used to get auto generated sms that "We will get back to you within 24 hours", I didn't get any call or any reply from airtel... Well I have checked in SBI also that the amount was transferred to Airtel but Airtel doesn't seem to care, It is not about small or Huge amount but it is about quality, and I can say with my own experience that all promises made by airtel are fake. The quality has gone down..

your my offer service is worst
it take my 18 rupees
without giving my any balance
my transc id is[protected]
on[protected] at 5:07 pm

i am very much angry with your kind of service

as you only told in scheme that you will get 18 in 18 rupees
but i got 0 in 18 rupees]
you bad service provider
ayush patodia
[protected]

rakesh sir
first see that you provide true service to your custmer

I RECHARGED FOR 50 .....FOR AIRTEL ON RECHARGE IT NOW......AMOUNT IS BEING DEBITED FROM MY ACCOUNT ........BUT MY MOBILE DIDNT GET RECHARGED.............

AirTel — MOBILE NOT RECHARGED

I RECHARGED FOR A AMOUNT OF 50 ON AIRTEL FOR MOBILE NO([protected]).........ON RECHARGE IT NOW....BUT MY MOBILE WASN'T RECHARGED AND AN AMOUNT OF 50 WAS DEBITED FROM MY ACCOUNT.......

I also recharged for Rs.50 through my Axis Net Banking Yesterday[protected]. The mobile is not recharged but the money is deducted from my account.

AirTel — mobile not recharge

why mobile not recharge this is my order no fx:[protected],plz reply me.

My Cell No is [protected] It was vadaphone cell
I change in Airtel
my offer service is worst
I Etop 18 rupees
without giving my any balance

i am very much angry with your kind of service

as you only told in scheme that you will get 18 in 18+18=36 rupees
but i got Rs.0.01 in 18 rupees]
you bad service provider
Subhash Chandra
[protected]

MOBILE RECHARGE — not get recharged

I have recharged my Vodafone mobile([protected]) using oxycash - corpnet, my account has been debited for Rs. 100 but i have not get recharged, kindly refund the amount, my transaction ref no is cn[protected] mobile ec merchant name: oxycash otc: 1514078

my mobile contact no. [protected],

Namaste ( vmalviya24),

This is to inform you that your concern listed on 20 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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i recharge with 50.00 talk time to my airtel no [protected] through on line icici account, in this i deducted money from my, but i did no get any mobile recharge balance what can i do?