Airtel Complaints & Reviews

this is prabhu., 1 rs is being deducted daily.kindly deactivate this and refund my deductions .[protected], i made the complaint three times but still no action.

Bharti Airtel — Innocent Victim

Dear Sir / Ma'am,

This is a complaint on behalf of my Father Sri Joginder Singh who is over 65 years old.
He was continously bombarded with messages on his cell no [protected] for Airtel Tunes. Out of curiousity he wanted to check out the offer and here starts the story...
He was charged with Rs 30 for the mistake which is fine as this was his mistake.
However he was subsequently charged Rs 30 for November and another Rs30 for the month of December.
I called the Airtel Customer Care number several times in the evening today but could not get in touch with the Customer care executive (there is no option to choose where you can talk to a representative) Finally i tried all possible nos 121, 123, [protected] and managed to talk to the Care representative who obviously was "unable" to help me. I spoke to his Supervisor Jaideep who claimed that the call center was infact that of Bharti itself and not an outsourced call center.
I begged that I speak to the Manager and after placing me on HOLD for a few minutes, i was told that the Manager by the name Abdul is very busy to talk to me and would call me back in an hour. It is past that hour as i write this email and I am sure that call would never come.

I am really not sure if the company would take my complaint seriously after all I am just another complainant...but I would still like to try before i give up - hence this email

I am sorry if the email was too lengthy and took a lot of your valuable time.

with apologies

Best Regards
Daljit


Sir - I work in a very reputed firm and in a respectable position - I can afford this loss but what hurts me is the look on my father's face - he feels completely cheated and is depressed due to this.
It is not a question about money and i would not be surprised if no action is taken on the matter

Airtel — Deactivetion

I had subscrived for the fun zone through http://igmobi.com.Therefore I am losing Rs10/- per day from my talktime balance.Please be kind enough to deactivate the subscription by tonight.(My cell no:[protected]

Bharti Airtel — deduction of money for ISd missed call

there is deduction of money for making ISD missed calls for past 1 month.some times they ask for detail or they say there is no wrong deduction of money but once they refunded my money back.every time they give me one complaint no but no resolution to my complaint, iam facing this problem today also.f

friend me to face same problem but i am not angry with airtel cause its not there fault which country ur tyring to give miss call ? some developing country who have bad spectrum tower or less Tecknical knowledge had such problem. if you try to give miss call to philippins, iran or some other country it wil happen.but some country who have better tecqnology dont had such problem you can check my advice give miss call in dubai and in oman how much time u want. your money will not deduct. its my promice here is one oman mobile num +[protected] this num is switch off. you will hear msg like - its not possible to ... please call later.

MALAY KUMAR GOSWAMI — LOST OF PAN CARD

DEAR
OFFICER
WITH DUE RESPACT, I MALAY KUMAR GOSWAMEE S/O( L) DURGA BALLAV GOSWAMEE, VILL.BAMPARBATIA.SONTPUR, TEZPUR, ASSAM WOULD LIKE TO INFORM YOU THAT I HAVE LOST MY PANCARD DUE TO RAIN WATER.
PLEASE KINDLY ISSUED A COPY OF PANCARD AS EARLY AS POSSIBLE.

THANKING YOU IN ANTICIPATION.

YOUR, S SINCERELY
MALAY KUMAR GOSWAMEE
VILL.BAMPARBATIA
P/O.P/S.TEZPUR
DIS. SONITPUR(ASSAM

Airtel — MISCOMMITMNET

Sir/Madam,

I am Tonoy Tarafdar from Andhrahalli, Bangalore-560091. I have purchased one Airtel sim card for my friend Miss. Neha Prajapati under her name as well (MOB NO-[protected]) from Gandhinagar Airtel customer care office, bangalore, under the concern of Miss. Usha at the end of November, 2009, and i have submitted all such necessary documents as per to her information. However,her outgoing got barred because of not receiving the documents. I have resubmit the documents again on 8th December and 18th December, 2009 to the same outlet. Her number got activated after that, but we confronted the same problem again after a week which made me to speak to their supervisor Mr. Manohar over the phone. He has assured me with the resolve of issue. And he has done the needfull as well. However, today 2.1.2010 afternoon we confronted again with the same issue in terms of barring of incoming calls because of the same cause. We really got embarrassed with the connection, their service and with their commitment again and again in different intervals. I urge to resolve the issue and to pay them a severe penalty because of their mis- commitment and service.
I would be highly obliged if you kindly grant my request and do the needful.

Thanking You

Tonoy Tarafdar
[protected] (ALTERNATE NO.)
[protected] (Neha Prajapati---customer)

I am Satya Ranjan Panigrahi. I strongly agree with the complain, as i find the same problem with many of my friends, which made me to be away from airtel. Necessary action against the company required.

Thanking You

Satya Ranjan Panigrahi

Airtel Postpaid — i want isd calling option on my mobile

dear airtel,rececently i have taken airtelpostpaid connection.the number is[protected]. i don't have a option to make a ISD cal. please provide the ISD calling facility to my mobile connection

Airtel — No knowledge of Airtel Employees regarding Company Policies, Giving Fake informations

I need to Put a complaint regarding Airtel. My complaint is: I had made security deposit of Rs.5000/- on 28 Nov.' 2009 for activating international roaming for my mobile no. ([protected]). About getting this deposit back, I was told by one of the team member that whenever I will close this facility, I will get back my deposit amount. On 10th Dec,2010 I called airtel office and asked for closing my services and refund me the security amount. Then they told me that it will be reimbursed after 45 days.After that I called Airtel on 23rd or 24th Dec. But they told me that request for refund is not registered. Then I asked them to do the same. Again I called on 23rd January,2010 and asked for the refund status, then also they told me that refund request is not yet made. Then I requested them to put the req. again. Then on 1st March, 2010, I called on 198 Cust. care of Airtel, and got the answer that Your refund cheque of Amount Rs.2984/- is being despatched on 14th Feb.2010.
- Airtel team is telling me that January '2010 month bill amount is deducted from your security deposit on 8th Feb.2010.Who has permitted this to Airtel?
-I have not got any information regarding the same.
- Who has authorized Airtel to deduct Jan'2010 bill amount on 8th Feb. while the last date of bill payment mentioned on the bill is 11th February?
- I have also made Rs.2000/- cash payment on 11th of Feb.2010. So for the same January'2010 month bill they have received the payment twice.
- Employees are not clear about the policies!!!
Regarding the same I have performed many calls from my cell phone and wasted my time without any result. It has caused only harrasment to me.
Further to this, I am facing network problem at my residense and for the same I have requested to Airtel team through mail and phone even more than 200 times (verymuch true figure) but there is no positive response. I am following for this network problem since 21st March' 2009 but there is no remedy for me.
--- I am getting the calls from Airtel team every month that this time your usage(Bill amount) is very low? Can we ask the reason for the same?
I have called and mailed even more than 200 times and wasted my time.
I am very much dissatisfied and harrased from the service provider (AIRTEL).

Airtel — Getting miss call from number starting with +92

I have got a misscall from a number starting from +92 yesterday. I tried to call back as I was not aware of this number.

Later on I came to know that this is a number from pakistan.

Airtel — Details of amount deduction against my calls during November and Dec.2010

Dear Sir,

I want to know the detail of incoming and outgoing call of my airtel prepaid no. [protected] and details of amount deducted towards the same during the month of November and December, 2010 only.Please do the need ful. You can send the same to this id [protected]@yahoo.com

Hii,

today ,11th jan 2011, tuesday at 10:17 am, i receieved a call from [protected]. It came to my knowledge that call is from pakistan. Although i missed the call, but i am concerned about how did the calling person got my number. I would appreciate it if you would look into this matter.

regards,
kaushal parikh
[protected]

I got missed call from the number [protected] on dt. 14.01.2011 at 05:02 pm. when i called back o that no. was not connecting. please look into this matter.

Regards,

Krishna Bhattacharya
[protected]

Hi,

Today, 31st Jan 2011, Monday at 10:19 am, i also receieved a call from same number [protected]. It came to my knowledge that call is from pakistan. Although i also missed the call, but i am concerned about how did the calling person got my number. I would appreciate it if you would look into this matter.

Please look into matter.

regards,
Pramod
[protected]

Airtel — Missed Call from +923048023977 [ Pakistan]

Hi,

Today ,31st Jan 2011, Monday at 10:19 am, i receieved a call from [protected]. It came to my knowledge that call is from Pakistan. Although i missed the call, but i am concerned about how did the calling person got my number. I would appreciate it if you would look into this matter.

regards,
Pramod kr. Singh
[protected]

i received a call from +[protected] today at 5.27pm (31st Jan 2011). Please look into the matter.

hi,
well it seems like kaushal and pramod are not the only ones who are receivinhg the calls from ths no.
i am also getting miss calls from +92 [protected]...
i request airtel team to please look into the matter and resolve the issue asap...
regards,
sunil chaturvedi
+91 [protected]
nagpur, india

hello,
I too am a victim of missed calls racket from mobile number[protected].But i went a step higher and dialled the concerned party.To my surprise, i was given another ISD No [protected] and was told that i have won a lottery worth 10 lakhs from an agency promoted for lucky numbers.I was told to contact Mr malhotra of national bank and verify the cheque with 042 series.Since the call lasted 1.45 min, i was duped with Rs 48 for iSD call.I wish to inform Airtel and concerned that this is a big fraud racket where these agents are getting commission from using satellite ISD providers and should be blocked.Please ignore and sensitise ur neighbouhood/friends etc.
thx
sandy

Can i get reply frm cutomer care. Do they take action???

I also received a missed call from [protected], whcih is from pakistan... no idea where from my number was got by them... I do not know a single person in pakistan.

would request you to find out

tarun rastogi
[protected]
delhi

Hi,

Seems the list of such victims goes a long. Today, I also got a missed call from [protected]. Which is from Pakistan and no one from my family nor any known of me/myfamily is staying in pakistan.
Request you to kindly investigate the matter immediately.


Thanks and regards
Nitish
[protected]

14 feb 2011

time : 9.39 a.m.

number : [protected]

i got a missed call from this number. kindly look into this matter.

hi,

i also got a miss call from no [protected] on feb, 15 at 9:46 pm. after seeing the code +92 i realize that its an international call. i dont reply to it.
kindly look into this matter and inform me at [protected]@gmail.com

This is to inform you that your concern listed 17 feb 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
[protected]

i also got missed call from the number [protected] & [protected]

kindly look into this matter.It came to my knowledge that call is from pakistan. Although i missed the call, but i am concerned about how did the calling person got my number. I would appreciate it if you would look into this matter.

yes, me too got frequent miss calls from numbers starting with +92.

Today is my turn, it was from [protected]

hi, today i got a miss call from the no- [protected] plz look in to this matter and plz let me know about this unidentified caller. thanx.

Hi, I received a missed call from No. +92-[protected] It seems that there is something fishy about all these calls that we are receiving. Either it is being done by the Service Providers themselves to increase the billing of the customers who re-dial out of curiosity to know about the caller or there is some data bank leakage. Kindly look into the matter on priority. It can be some internal sabotage also by the employees of the service providers.

Regards,
Sanjay

Today I received a missed call in the morning from this number [protected], what is going on, please look in to the matter seriously.

My number is [protected]
thank you

Hi,

14 March 2011, at 08:05 am, i also receieved a call from [protected].
. It came to my knowledge that call is from pakistan. Although i also missed the call, but i am concerned about how did the calling person got my number. I would appreciate it if you would look into this matter.

Please look into matt
thanks

Hi,

Today, 14 March 2011, Monday at 08:05 am, i also receieved a call from [protected]. It came to my knowledge that call is from pakistan. Although i also missed the call, but i am concerned about how did the calling person got my number. I would appreciate it if you would look into this matter.

Please look into matter
and contact my email.
regards

Hi,

15 March 2011, at 15:30, i also receieved a call from [protected].
. It came to my knowledge that call is from pakistan. Although i also missed the call, but i am concerned about how did the calling person got my number. I would appreciate it if you would look into this matter.

Please look into matt
thanks
madhusudhanarao.c

I also got such a call today. This is a big fraud and I dont know wny Airtel has not done anything yet to inform their customers.

i also had call from[protected]. i don't know what should i do now, plz help to prevent us from those call!

I too received two missed calls from +92 [protected]
Are the Airtel subcribers only getting these calls or any other provider also?

Is someone trying to hack into our phones?

Is there any investigation on?

-Daman Kathuria
[protected]@gmail.com

bloody, i also received today a phone call from[protected]. I donot have isd facility in my phone, air tel needs to do some concrete action. S.K. Thakur [protected]

Hi,

I am a Vodaphone customer. I also received a missed call from [protected]. I don't know from where this call had originated. I called them back and they informed me that I have won a lottery of 10 lacs. But from the above trail, it seems the call is from pakistan. I told the person whosoever it was that I am not interested. Still I would request you to look into the matter.

Thanks and regards,
NP

I too got a similar call from number[protected]...a miss call...did the guy in pakistan expected me to call them back...is this something related to the airtel service...the Mystery continues...

Regards
Anupam
[protected]@gmail.com

hi i have also got the call from pakistan...

i believe some one look into this matter...

Hi,

today ,8th Arp 2011, friday at 10:14 am, i receieved a call from [protected]. It came to my knowledge that call is from pakistan. Although i missed the call, but i am concerned about how did the calling person got my number. I would appreciate it if you would look into this matter.

regards,
kaustubh ransubhe
[protected]

[protected], I got missed call frm this no. Airtel ! If its your new strategy, You people are going to have a big -ve impression. Get it sorted befoe time runs out. :-x

I loose my Rs 10-20 on monthly basis from my Airtel sim. I don't know what they are planning for. See If someone cannot get time to complain in ur service center every time, you bastar*** really make a huge illegal money. I complained more than a dozen times about it. STOP subscribing the numbers automatically without the confirmations of the user.

Next time I will be in some court against your group. I have a group (friend circle) of around 2000. we all will start boycotting AIRTE. Its a warning. Don't cross the limits o[censored]r customers' Anger. :-x

I too got a missed call from mobile number [protected] on[protected] at 21.34 .But i went a step higher and dialled the concerned party.To my surprised was told that i have won a lottery worth 10 lakhs from an agency promoted for lucky numbers.
Pls look into the matter

My no is [protected]

AirTel — call from ISD +92

I got missed call from mobile number [protected].But i went a step higher and dialled the concerned party.To my surprise was told that i have won a lottery worth 10 lakhs from an agency promoted for lucky numbers.

Pls look into the matters

My no is [protected]

Hi,

I too got a call from this number [protected] today(13/04/2011 at 11:24 am). I enquire and found out that this call was from pakistan. I do not know a single person there. Please look into this as this could be some sort of the racket.

Regards,
Irfan

Hi,

Today i recieved a missed call from [protected] @ 11:24 am.

Please look into this as to how these people are getting access to your data.

Thanks

AirTel — Call from ISD code +92

Dear Sir,

Today ,15th Apr 2011, Friday at 12:56 pm, I receieved a call from [protected]. It came to my knowledge that call is from Pakistan. It is just a missed call and I not able to pick it. Since I am in a Company dealing with Customers, so I have call back to the no. without analyzing fully. But no one speaks and an amount of 10/- has deduced from my balance.
Also I am concerned about how did the calling person got my number. Also I have not a single person in Pakistan who knows me.
I would appreciate it if you would look into this matter. Please make NA so that such type of call will not come in the future

Regards,
Navajyoti Deka
[protected]

Hi,
I m also got a miss call from these number[protected]. When i call back, a lady told me that u won 15 lacks by lottery. And given a second number of her senior, [protected] . I recognise the number as fake, and i abused her very much and after I called again that no. A person recieved the phn and told that call again after 1 hrs. I abused him again him. I pay 10 rs. Per min for these call. So please check this numbers and take a very hard action against him.
Abhilash mishra.

hii,
i too got a missed call's from the isd code +92 today only, on16th of april.surprised to know that the isd code is of pakistan, nor any freinds or relatives, neither any acquitance was there.how they know my airtel number???afraid they can misuse the sim.
hope they bharti airtel officials "ll do soon something about this matter soon as fa as security is concerned of the indians.
regards
amandeep kaur

hi,
i also got missed call from the isd code +92 on 16th march.on serching surprised to know that the code belongs to pakistan.surprised because nor any relative or freind neither any acquitance of mine is in pakistan.on further searching i got to know that it can from the terrorist-side for tracing the sim information of mine.
its an humble request to the authorities of bharti airtel, to please to something about this, as its an matter of the nationa securiyy too, as they can misuse mu sim too, so, please try to look out this matter as soon as possible.
regards
aman

Airtel — 9989600096

Respected sir, I am being charged rs 5 everyday for fhm service, and i do not use this service, and can't afford this service. Please deactivate this service. My phone number is [protected]

number : [protected]

I got a missed call from this number. Kindly look into this matter.

I also received calls from [protected] on 19.04 at 10.34 and again from [protected] at 9.24 on 21.04. Both these calls were missed call. I have heard that some persons from Pakistan try and connect to numbers in India and if the person from India picks up the phone they get the sim card details and than they use these details and misuse the number. It seems that the list of persons getting missed call is growing day by day. I would request the Airtel to take effective steps to help the customers from being a victim of Fraud.
Thanks
A S Virdi

Hi All,
Yes this is a serious problem, I have two phone numbers in one series, I got the call on my first number and then half hour later on the second number. It seems that these pakistan numbers are calling all the phone numbers of airtel by picking up their series. I doubt their intentions and would like to comment to this thread because this is serious issue and Airtel should check is the same number is calling their numbers in series one by one then that may not be an appropriate calls or they have to start maintaining DNC registry country wise. I do not want any call on my cell from Pakistan, I should be able to register this.
The number was[protected] and date/time is 21st april 01:01PM
Any other suggestions?
Maneesh

Hi,
I also got a missed call form a Pakistan number[protected] today morning(21st April 2011) .
When i called back after sometime, the number was busy.
Seeing the fact, that there are many others who are facing such issues, i would like to request the Airtel Customer services to look into the issue.
Also there are varoius text messeges which i receive form time to time informing that my mobile number has won a huge amount of money in a lucky draw and i should contact so and so for further details.This messeges donot come from a number which i can trace back to.They come with a prefix TD-...I don't want such messeges on my mobile.Please let know what can be done.

Thanks
Ayan Das Gupta
[protected]

call with isd code +92
Hii,

today ,26th april 2011, tuesday at 09:47 am, i receieved a call from [protected]. It came to my knowledge that call is from pakistan. Although i missed the call, but i am concerned about how did the calling person got my number. I would appreciate it if you would look into this matter.

regards,
vijay kumar
[protected]

Today I received a missed call in the morning around 11.57 AM, 28 April 2011 from this number [protected], what is going on, plz let me know about this unidentified caller. Thanx Sunita Rawat, Noida

Hii,

today, 29th April 2011, friday at 08:20 am, i receieved a miss call from [protected]. Although i called back and that fallow told me you got a airtel lotery and contact the no. [protected], but i am concerned about how did the calling person got my number and is this facility available in Airtel. I would appreciate it if you would look into this matter.

Contact No.[protected]
Pradhan

hi, vinay bhatt here, and today morning at 10.00 i got a miss call from [protected]. i thought +92 is pakistan code. please see how i got this call.

Regards
Vinay
[protected]

May 1, 2011 - @6:48PM i have received a call from[protected]. I have missed the call. I am not sure how did they get my number. I would like to escalate this problem to Airtel. Please do the needful.

I entirely agree with the complaint. I too received today a call from a number [protected]. I did realize that the call was ISD (from Pakistan) only after I saw the billing charged according to ISD.

I am unable to understand a motive behind this call and how did the caller get my number in first place?

There are three serious issues with this type of calls. First, we do not know what the caller from Pakistan is engaged into. I am concerned, sch callers may have fraudulent sim cards, being used in different crimes. Our phone may be traced if anything wrong happens and we will be in unnecessary trouble. Second, it is a breach of privacy and trust by Airtel that it has leaked our number to any agency in Pakistan. Why at all should they do it?? If they have not, why should they be careless in not protecting data with utmost security?
Thirdly, the billing part. It seems each small pulse costs around Rs 10.

Airtel needs to explain these issues on immediate basis. This is something serious!!

Received a call from Pakistan [protected]. I don't know how come my number is shared. Kindly look the matter ASAP.

Regards,
Chandra
[protected]

Airtel — chory

[protected] detils for no. my contact no. [protected]

my videocon mo. is thife ( jeb katy gai ) and 5000 Rs./- so deteils mo. no. [protected] send my contact mo.no. [protected] thankyou

AirTel — Miss Call from ISD no. starting with +92

Hi,

From last several day i am receiving some miss call from ISD no. which is [protected]. Today i have called back to this no, and come to know they are saying i have won some 25lk Rs. They saying that they are talking on behalf of Airtel.

As i am know that this is scam, so i just hangup the phone.
But the worse part is, to know more about this issue, and to inform i called up Airtel Customer care. After trying 30mins i reach to a guy at 9:57PM, named Mr. Harish(as he say). When i stated him my problem, he told me that he cant do anything becoz his system is down and told me he can do nothing. And he dont have any idea on this issue. I ask him to connect with TL, but he refuse to do so. Even he dont told me his TL name. I request him several time to connect me with his TL. But he straightly says, he cant do that.

This is our country's one of the leading Mobile service provider response on cyber crime. I wonder if this prank is related with any terrorist activity, then is Airtel will take any responsibility on this matter. I am looking forward for explanation of Airtel.

Thanks & Regards,

Arijit. (Email:it.[protected]@gmail.com)

Date:04/05/11

Hi,

This is one more similar incident. On 4th May 2011 around 10pm and early morning of 5th MAY 2011 i have missed call from no. [protected]. On searching the country code information i got to know this is orginated from Pakistan. To my best of knoledge i dont have any body who is stationed in Pakistan. I also seen several complaints on similar back ground. When called to AirTel customer care they asked me to ignore the call or i can register a complaint in Local Police Station.

Best Regards,

Today I received a call in the night from this frod number [protected] and imdiatly cut-off.
This is happened with me as 3rd times . 3 times i recieved call from numbers starting with +92.
when i Re-called at this number, they told these are from AIRTEL.
what is going on, please look in to the matter seriously.

I have also received 3 missed calls including one today. Initially I ignored this, but this seems to be a common problem. May I know why are we receiving such calls? and what action is being taken against this?

me agree with this.today me too got a miss call [protected]. Please help me too.

Hi,
today, 11th May 2011, wednesday at 10:03 am, i receieved a call from [protected]. It came to my knowledge that call is from pakistan. Though I missed the call, but I was wondering how did the calling person got my number. Would be great if you can look into this matter on priorty basis.

Thanks,
Ajay Bhardwaj
[protected]

Even I receieved a similar missed call from a number [protected]. I hope the Airtel guys are listening.

Thanks,
Amit

Hi all,

I also have received a miss call from number [protected] at 4:44 pm on 12th May, 2011. I was not sure and what was it and called the number. it was to my surprise the person Arjun Singh (he told) who picked my call and told that i won Airtel lottery for Rs. 25, 00, 000 and he asked me my Account number, my name and Fathers name to transfer the Won amount.
I furter enquired where can i get this all details of the amount i won, then he said this would be announced on GEO Channel, i was surprised to listen the Channel name because this channel is not available in India. I replied him saying that i will call you later.
Please check what kind of calls are these and how they received our numbers.

Thanks,
My number is [protected]

to add in the list

call time 9.43 pm on 12.05.11

[protected]

Same with me .. this time from +92- [protected]... he was talkin in urdu, and was telling me to take down some number... I told him Buzz off..!!!

Hello, I too got a missed call on my mobile no. from [protected] today(19.5.2011) at 9.45 a.m. As the number looked too lengthy, I trtied to call from the land line but it did not go through. I am from Bangalore

I do not know how this international call came on my cell. Please look into this problem and resolve the issue immediately.

thanks,

kiran

hello, I got a missed call from the number [protected] today (19/05/2011) at 9:59 a.m. The call was missed, but I wanted, how it came to my number from pakistan.

Hi,
20th May, 2011 moring 7:00 i received a miss call from [protected].
I have the same concern from where did this pakistani caller get my contact number from???

Please look let me know if any one has any information.

--
Regards,
Amit Rathi.
Pune, Maharashtra.

I got a call today from [protected]. When I searched code on the internet, I came to know that the country code is for Pakistan. The caller just gives missed call.

Amazed to see how the caller form Pakistan got hold of my number.

Please look into the matter.

Thanks

Dear Concerned,

I got a missed call from +92 series a few days ago, on calling back (as i did not verify the missed call). My balance was drastically reduced by Rs. 150/- for a call of approx 35 secs. The person online was talking about some gift. A few days later i again got such missed call. Even today ie. 21/05/2011. I have received a missed call from No. [protected].

In the interest of national security. Kindly guide as to how to deal with them.

Thank you.

Regards,

Ashutosh.

[protected]

Today around o, clock 7:45 am i got missed call from [protected]. This call is came from pakistan but how did my number got by stranger. Kindly resolve my query.

Regards
Amit kumar
[protected]

Today I received a missed call in the evening 05:27 pm from this number [protected], please look the matter seriously.

My number is [protected]

Hello
23 May 2011, at 8.41 pm I also received a missed call from [protected].
It is to inform Airtel, please look into matter.
Thanks

Hi,

Today, 25th May 2011, Monday at 09:05 am, i also receieved a call from same number [protected]. It came to my knowledge that call is from pakistan. Although they given missed call, when i called back there are selling some products.My concern is about how did the calling person got my number. I would appreciate it if you would look into this matter and more over from airtel we are getting many unwanted calls, seems for money airtel sold database.

Pls don't loose customer faith.

Thanks
Rao

[protected] i got a missed call from this number. kindly look into this matter.

from ---K Debbarma, , , , (tripura)

Hi

My self also received missed call from Pakisthan with no: +[protected].

Thanks
Madhava

Today (27th May, 2011) morning at 9:50am I received a call from [protected]. I missed the call. Before it came to my knowledge that the call is from Pakistan, I called back without any luck (It was ringing busy). I am concerned about how the calling person got my number. I would appreciate if you would look into this matter.

regards,

Anirban Majumder

Forgot to mention my mobile number - [protected]

hello,
I too am a victim of missed calls racket from mobile number [protected].But i went a step higher and dialled the concerned party.To my surprise, i was given another ISD No [protected] and was told that i have won a win for Airtel customer 10 lakhs from an agency promoted for lucky numbers.I was told to contact Mr malhotra of national bank and verify the cheque with 042 series.Since the call lasted 1.45 min, i was duped with Rs 0.10 for iSD call.I wish to inform Airtel and concerned that this is a big fraud racket where these agents are getting commission from using satellite ISD providers and should be blocked.Please ignore and sensitise ur neighbouhood/friends etc.
thx

Hi,

30 May 2011, at 09:15 am, i also receieved a call from [protected].
. It came to my knowledge that call is from pakistan. Although i also missed the call, but i am concerned about how did the calling person got my number. I would appreciate it if you would look into this matter.

Please look into matt
My number is: [protected]
Thanks
Neeraj

today i received 2-3 calls from a number related to pakistan code starting with 92..it was a missed call but knowing all the frightening news related to pakistan i would higly appreciate if you could look into this matter...so that there is no future trouble to me ..
thanx
amit
[protected]

hi,
just 5 mins ago i gt a misd cal from d no [protected]. m pretty wrried about d call as i am a private person and dont lyk my no. to be spread. wonder how m getiing an isd call wen i dunno any1 from dat country. kindly look in d matter.

hi,
i just got a call from +[protected], on finding out I came to know this number is from Pakistan...I do not a single person over there! Please look into the matter!

Hi,
I just got a missed call from [protected], today at 8:28 am. On checking I came to know this number is from Pakistan. I do not a single person over there! I am concerned about how did the calling person get my number. Request you to kindly look into this matter.

My number is: [protected]
Thanks
Sundeep

Hello All,

Today I also got a call from [protected]. 2-6-2011 at 9:25 AM . It came to my knowledge that call is from pakistan. Although i also missed the call, but i am concerned about how did the calling person got my number . Is Airtel is providing our No ???

Hi i`m a AirTel user and I received a call from an unknown number to me, but the number was visible to me as it is[protected] and when I picked the call he just disconnected the call. I have googled this number but could not able to find and clue so I found this link and now i`m also logging a complaint.


with Regards
Karthik

hi,

For my surprise I had received a call from [protected] on June 02, 2011 at 8.58 AM on my Airtel number. I was in two minds whether to receive the call or not, anyways I decided not to receive as the call was coming from a Pakistan number.

I then searched on the net if any any similar incidents were reported, it was a shocking to know that they were many such complaints lodged on this site and other websites.

I strongly feel Airtel should take this as a serious breach and get to the roots.

Regards

hello sir,
today i got a miss call from the no- [protected] on 2 JUNE 2011 at 11.24 A.M..
plz look in to this matter and plz let me know about this unidentified caller.
thanks.

From
Himanshu Chaturvedi
Lucknow
Mo- [protected]

Hi,

3 June 2011, at 1416 hrs, i also receieved a call from +[protected].
. I came to know that call is from pakistan. Although i also missed the call, but i am concerned about how did the calling person got my number. I would appreciate it if you would look into this matter.

Please consider as high priority and do the needful.

thanks
neha

Hi
I got a missed cal from [protected] on 2-6-2011. When i called him then he told me that he is from Delhi Airtel office and given me the Bombay head office no. of AIRTEL (i.e [protected]). Today i got to know that these no. are from Pakistan.
I am very much concerned about how did the calling person got my number. I would appreciate it if you would look into this matter.
Thanks

Suneel Kumar
My no. [protected]

Hi,

Today morning I got a missed call from [protected]. After doing some research on the internet i can see its a big scam going on. I called Airtel to inform my concerns, but strangely they seem to unaware of the whole issue. Mine is a BLR number and i was on roaming, the CBE airtel 121 seems totaly unaware of this.

This is really concerning and I would appreciate it if you would look into this matter.

Thanks,

Raj

I am glad that you have taken an immediate action.
I appreciate your add on services. But offering them without permission and continuing it with customers' consent is not a good business ethics.
Any thing in the world is offered with a business motive. But Professional ethics is to be observed.
Hope Time Pass group of AIRTEL will stop sending e further SMS.
With appreciation for your action.
Sincerely,
Dr.T. Padmanaban
Director
Tamil University
[protected]

yes thank u. Time pass service announced today that they have stopped their service.
I thank u for ur immediate action
Dr.T. Padmanaban
30-7-11

my airtel (karnataka) mobile sim card No. [protected] has been stolen. I complaining for sim block .
I request you to please block the sim and intimate me at the e-mail provided here i.e. surendra.[protected]@rediffmail.com
I would also request to intimate me last no. dialled from this sim card.
please provide new sim to my office address

Thomson financial services
UB Plaza
vittal malia road
Beside bishop cotton girls high school
Bangalore - 1
My alternative phone Number : +91-[protected]

My Air tel Sim Card blocked and want to get the same no immy. My No was [protected], this was using a long time. Due to my Mom's sickness and death, i could not re charge the sim for two months and it blocked, pls give activate my no soon..

My Alternate No. [protected]

I have lost my sim card bearing number [protected] on 22 january 2011 please block the number at the earliest.

I am Rana Mukherjee(rn mukherjee) Of 14 a lake view road kolkata29.i have lost mY mobile and am trying to block my sim ([protected]) but airtel has not responded.please note i shall not be responsible for Any misuse of sim.please Block sim immediately.
R.N MUkherjee.

I am Vidya, phone number--[protected].
Yesterday i received a message from AD-54321--stating thanks for downloading Hungama Content Game fro m airtel and i have been charged Rs.10 for this, but i had never subscribed for it, this is the FOURTH or FIFTH time this has happened in last two months and this is ridiculous.I want the refund for all this charges and most important is i don't want to see such unwanted reductions in future.Looking forward for your quick response.

Email address--kumari.[protected]@wipro.com

This issue has been resolved now.

not opem mms in my mobile

I am also having the same problem as Mr. Mohit Verma mentioned above. now I am staying in Qatar but the number (the same i have used in India[protected] still using here as International roaming. the GPRS settings is okk. the customer care couldn't give any solution for this. help me please...

THIS IS TO INFORM THAT LAST MONTH I GOT ONE MMS
THAT COULD NOT BE DOWNLOADED IN MY MOBILE
I CONTACTED AIRTEL MMS AND GAVE MOBILE NO.
AND I GOT THAT MMS ON MY PC
UNFORTUNATLY I HAVE FORGOTTON THAT SITE
AND NOW NOT ABLE TO GET THE MMS
CAN YOU PLEASE HELP ME
THANX REGARDS
V.S.SHARMA

I am Fazil from ernakulam i am an airtel customer for the last four years and i need a broadnband connection in my pc from airtel and i have contacted the broad band customer care my residence is in edappally, pookattupady road the customer care executive replied ,they cant give connection in our area as their fixed line is not going thru our area ,then i told them to give wi-fi connection they said if there is fixed wire then only they can give wi-fi connection what is this ?they think that we are fools see how the executive replied .Any way i need a wi-fi hi speed connection or data card or whatever, there is tata broad band providersare their for giving hi speed connection on our doorstep at rhis situation i am contacting airtel connection beacuse i am using internet thru airtel GPRS .Please do the needful to get the connection for me as soon as possible



my number:[protected]

I got an Airtel broadband connection in August and it has been nothing but painful. First they gave me the wrong plan. When requested to change the plan, they didn't and then the complaint number was not found by them. I requested a plan change in excess of 4 times and still it was not changed. Every time I have a complaint number. When I go to their offices they say that the plan change wasn't inputed with that complaint number. I called Airtel for over a month and still could get nobody to reply to the billing errors or the plan change.

This company has truly crossed the threshold of ineptitude. It is unfortunate since it has so much potential.

IAM NOT GETTING YOUR SERVICE. MY NO IS [protected]. I CANNOT CONTACT YOU COSTOMERCARE. I HAVE APPLIED FOR SINCE A WEEK
PLEASE ACTIVATE MY NET SERVICE

IAM NOT GETTING YOUR SERVICE. MY NO IS [protected]. I CANNOT CONTACT YOU COSTOMERCARE. I HAVE APPLIED FOR SINCE A WEEK
PLEASE ACTIVATE MY NET SERVICE. IAM NOT ABLE TO CONTACT COSTOMER CARE PLZ HELP

IAM NOT GETTING YOUR SERVICE. MY NO IS [protected]. I CANNOT CONTACT YOU COSTOMERCARE. I HAVE APPLIED FOR SINCE A WEEK
PLEASE ACTIVATE MY NET SERVICE. IAM NOT ABLE TO CONTACT COSTOMER CARE PLZ HELP

dear sir
i am your airtel prepaid costumer. i want gprs to be activated in my cell but your service is too bad i am highly disappointed with your service. my no is [protected]. i have talked to your costomer care they said your net will be activated in just 1 day but it is not activated since a week. if i calling to your costumer care there is no response your automatic ansering machine sayes to sms but when i am smsing it sayes that please call costumer care. iam totally stuck in this problem
hece i request you to activate internet on my cell

Airtel is not able to fix broadband related problem for over a month. their customer care dept. closes case without fixing issues just to ensure the tickets dont age.

they have been givin me case nimbers after case numbers. I have some 15 case ids till now. when you call to check upon a previous case id they say the issue has been fixed.

Customer care agents are rude and dont understand the problem.

On 31.10.2009 at 10.41am we had made a request to care.[protected]@airtel.in for shifting of our telephone no.41738277 to the new address 14, IInd floor, Wood Street, Ashok Nagar, Bangalore 560 025 and we received the computer generated confirmation on 31.10.2009 at 12.03pm that the querry is being referred and will get back within 8 working hours. We had no message or communication from Airtel with regard to this. On 13.11.2009 we called up 44444121 to check what has happened and we were surprised that there was no request made from our side.The request no. 113975 was given to us.There was no action from Airtel. We lodged a complaint again on 15.11.09 the no.26588484 and we were told that it will be arranged on 17.11.09 and today is 20.11.09 and we have been given the conection. There has been tremendous loss of time between 31.10.09 and 20.11.09 and loss of business by us.

My internet wire and phonewire was broken and i have complaint for it about 1 week ago. No action is taken yet. So i again request you to take action against my complaint.

hi,regarding airtel the most cheating company,dont even trust the aitrel people.never ever go for a connection with the airtel people.they never abide what they are saying ,the most customer misgarding talented employees in their field .thanks for all the aitrel employee people...its better to go for a local brand for having a internet and wirless communication even the airtel telecommunications.and regarding the billing procedure a good PG student in maths subjects can never find the way& their procedure during the billing procedure. so hope u all to be aware of it .

My Telephone A/c No. is 13571926
at Raipur (Chhattisgarh)

I am very tired form your broadband service at Raipur (Chhattisgarh) Region. I am facing one problem in last 2-3 month my broadband connection link drop problem. but not any officer & and service engginer rectify my problem I am every day One complaint lunch in your customer care but no action in your service department My all complaint nos. is below

Complaint No. Complaint Date

3513196 [protected]
35988448 [protected]
34333966 [protected]
34549990 [protected]
36081850 [protected]
36187318 [protected]
36187318 [protected]
(and many more)

Second Complaint
your service deparment whithout my permission installed my pc in antivirus in your deparment fake paper work only but fact is no any service engginer consult with me.

Third Complaint
i have stop the ebill facilty but your service department not generated paper bill i have many complaint lunch in this subject but no necessary action in your side

Fourth Complaint
I have very disoppined to your false billing (False billing No is[protected] &[protected]

if you have not provide service please tell me i am agree to disconnect the my broadband & Landline phone

hi,

my name is rahul.im a resident of dwarka, sector-6. I had applied for airtel broadband connection transfer from patparganj to dwarka. In patparganj the service was fine bt here, every month i face issues regarding weak connection and disconnection. A guy named Subodh used to come to my place for repair. He came contionously for a week but was so dumb that he couldnt understand what the problem was, after that I recieved many calls from them apologising but nobody came for repair and so I SUGGEST ALL O[censored] TO NEVER EVER GO FOR AIRTEL BB CONNECTION IN DWARKA. THEY SUCK.

Friends, this is the worst customer service company now.

I used to be happy with them but they have forgotten customer service.

They probably outsourced and that is the kiss of death.

DO NOT USE AIRTEL, YOU WILL REGRET IT.

Now that I have cooled down, let me say that AirTel has lost its way.

When a company forgets customer service the end is near.

As Indians are now marching for their rights, the moment a competitor sees the opportunity AirTel will bleed customers.

When a company forgets customer service and just treats customers like meaningless people that are only supposed to pay money they will never succeed.

Mr Bharti Mittal, you have succeeded but by the coming years your business will be no more and your next generation will have nothing.

Do the names Sperry, Digital mean anything to you?

The specifics of my complaint.

I asked for a change to my plan and was told plan changes are only done at the end of the billing cycle.

After 3 weeks of waiting I call and am told that the tech called me and since I did not answer the phone he cancelled the order!

Do you believe this? No repeat call, no follow up, no sms, no email, no notification

I should sit here all month by my cell phone and god forbid I am in the bathroom when AirTel calls and I miss the call, I will now have to wait another month

Brilliant!

I can't wait to cancel my service. I was paying them Rs10000 a month between cell phone landline and interent

Good riddance to a rubbish corporation

Bharti Airtel — Broadband connection

I had applied for landline based adsl broadband plan of airtel in august 2010. I was promised that i would get the connection within a week. A security deposit of rs 1500 was also deposited for same by me in company's name. Till date I have neither received my payment back nor the connection has been provided.


Regards,
Pardeep Kumar.
ph no [protected]
H.No 1645,sector 70, Mohali

Dear Rakesh Ranga,

I got call from ur agent on 19/5/2011. she ask for caf no and about payment details.she told me that she will call me after resolution.but till now no resolution is provided to me..

Regards,
Pardeep Kumar.
ph no [protected]
H.No 1645, sector 70, Mohali

I had applied for landline based adsl broadband plan of airtel in august 2010. I was promised that i would get the connection within a week. A security deposit of rs 1500 was also deposited for same by me in company's name. Till date I have neither received my payment back nor the connection has been provided.I got call from ur agent on 19/5/2011. she ask for caf no and about payment details.she told me that she will call me after resolution.but till now no resolution is provided to me..



Regards,
Pardeep Kumar.
ph no [protected]
H.No 1645,sector 70, Mohali

Dear Rakesh Ranga,

This time i want proper solution of my problem take your time.


Regards,
Pardeep Kumar.
ph no [protected]
H.No 1645, sector 70, Mohali

From the date of broadband connection i was not able to use the internet because of improper connectivity by the Engineer. When I complaint it to the costomer Care they give me the Complaint no. but after next day they closed the Complaint and send me a message that they rectified the problem but still i am having the same problem. I thought Airtel is the one of the Best Service provider in ISP but they proved there efficiency in this matter.

Hi,

I am vishal kumar. I have a broadband connection with Airtel and account number is 16003738 It is in the name of vishal kumar.

We are facing internet problem from last 1 month. We are continuously making calls to Airtel Helpline but the problem has not been resolved yet.

First time on june 2/2011 i raised a complaint and after that 5 more complaints i raised.

They people are telling that your problem has been resolved but it is still there.

Can you tell me that without confirmation how can they close the call. If this was a mass problem they should confirm about the status and then close the call.

From 2 or more weeks we are sitting ideal because of internet. We selected AIRTEL because its a brand and brand has some values for the customers. I am really frustrated because of this kind of service.

One person visited to our venue to change the wire system. Despite of doing the work they just pulled internet wire out and didn't fix them before going.

If you can tell me that if a person having all the work on internet then how would he be able to perform that task.
I will not pay a single peny to you people and definitely go for some legal action.

Why don't you sue these ?

Dear Mr Rakesh Ranga,
My contact No.[protected] is always available. even somebody from airtel contacted me. Again explained full details to her. But not received any message further. Fun is that i wanted to use airtel broadband in Hassan also, but airtel not providing the service...
This is for ur information.

Anilkumar S
+[protected]

i didnt use airtel brodband for one week sir for that also they are charging the amount... tey are doing some fraud things...

Hello sir/madam we are getting in service in the modem connected in DATA& PC NOT AT CONNECT SO PLEASE ELSE COMING SOLVE MY PROBLEM that net dead slow working please harry up i waiting for your service engineer some body my number [protected] Thank you.

Hello,

By the way of introduction, I am Gopinath from Tirupur. I have Airtel Broadband connection for my business and the landline number is[protected]. It has been two months since we have given a letter in tirupur airtel office on "Transferring the line to a different address".

The exact date of letter submission is on June 7th 2011 and it is now 10th August and I have not received any responses from Airtel office yet. I have called the area manager Mahalingam and sales person Prakash thousands and thousands of times, but it seems that they really do not care about their customers. As our business is completely dependent on Internet, I personally encounter hell a lot of issues. please let us know if the line cannot be transferred. We have no hesitation n getting a connection from a different provider. I am hoping that my issues will be resolved soon. Pls email me on any updates [protected]@gmail.com

-Gopi([protected])
Tirupur location

I do not have information of the complaint being resolved. whether i can be sure of non-harassment by Airtel in future.

HI,

I am Saurabh Garg and I have applied for a new Airtel broadband connection on 11th of August through Shop No 54, Ground Floor, Powai Plaza , Hiranandani Gardens , Mumbai - 400076 .

My application form details are

Saurabh Garg

B wing 213, Harmony Building

Raheja Vihar, Chandivali, Mumbai, [protected]


After repeatedly calling for last 12 days no one has come to install Airtel broadband. No one picks up my phone; no one calls me of the delay. They have defaulted on their timelines at least 10 times.

I am considering they have fraud me of my registration payment.


Thanks and Regards,

Saurabh Garg

CRISIL Global Research & Analytics

Unit # 201, "Kensington" IT/ITES "A" Wing | Hiranandani Business Park, Powai | Mumbai – 400076, India

(D) +[protected] | www.crisil.com/gra

sir,
Iam Ilangovan from no.28, I floor, S.V. Patel Salai, Pondicherry
I have taken new connection from airtel my no.[protected] before one month[protected] from the next day after new connection given our phone line is not working but internet worked, we complained daily to your person directly and through mobile, after 20 days from the connection they solve the problem but from that day phone line working but internet not working now we are complaining daily directly to your person but no response till now so please solve my prob. as soon as possible


B. Ilangovan

Dear Sir / Madam,
One year back we got the Airtel Broadband installed in our PC. The no. is[protected]. From last one month our Modem is out of order. We had made several complaints to the customer care but till date nobody bothered to turn up. Everytime we get a new complaint no.. The last complaint no. we got was 2758116. Can't bear it anymore. Kindly suurender the connection at the earliest.


Regards
Shipra Kala

I have apply Airtel new Broadband connection Date: 13-Aug-2011. Airtel
executive told me your connection active on 17-Aug-2011.
After 17-Aug-2011 every day i have call airtel executive he is telling
tomorrow. I have very disappointed.

Dear Mr Rakesh,
U have kindly informed over this site the my complaint has been resolved. i am very thankful for that.

but of late today i again i rceived call from AIRTEL LEGAL DEPT. advising me to visit nearest Airtel office and my bill is pending. i felt it was a threatening call that i may have to face legally for none of my mistake.

i am wondering whether thr is any systematic approach towards complaints resolutions. if anything like that is being followed, customer will never be harassed like this.

requesting you to look into the matter and put an end to the matter earliest, i'll be very much obliged and greatful to you always.
thank you,
anil

my net is not working properly.[protected]. Pl do the needfull at your end.

[protected]











Dear sir,



I am your broadband subscriber since 2007. My plan was Rs 499 a month with unlimited download and 100 free calls per month . I was surprised when I received bill of August 2011 and my plan was changed to Rs 650 per month without consulting me. When I inquired from customer care they said that they changed my plan with my permission but this is not true. Infact they never consulted me. When i subscribed for broaddand connection in 2007 Airtel was providing a speed of 64kbps and I was happy with it and now when airtel is providing speed of 512kbps at the same charges why should i ask them to change my plan to increse my speed secondly they told me that they are finishing that plan but my friends are still getting bill according to oldplan that is Rs499. Then why my plan is changed? Customer care executives tell me that they also try to contact me and none of my phone numbers were working but that was also not true. I am being harrased a lot. Please look into this matter. I am not ready to take this injustice. Please solve my problem otherwise i will take this matter to directorate of telecommunication .



regards

sudhir

[protected]

[protected]

Hi,

I had applied for Airtel broadband connection on 10thOct'11 and had paid an advance of Rs.1300/- I was told that I would be getting the connection in 3 working days. It's been a month and even after repeated communications no action is being taken and even my amount is not being refunded.
I have the Customer Enrolment form as reference (CFF No. 291666).
The Airtel personnel details are as below
Surya (Sr. Officer Sales)


Regards,
Manish
Mob: [protected].

I am waiting for my DD refund from airtel informed 44days ago my receipt no 1253596 the person who sign me up his name Durai raj ph.no.[protected]
DD should be made on my name Tyrone cross
addras 18/1 1cross street bharathi nagar kolathur 99
ph [protected]

from tyrone

dear sir,

I was using airtel broadband and landline. ( [protected] ) modem stopped working

when i complained they did not repair . they sent me bills for something which was not working

and they forced me to pay for service which they did not provide. please do not deal

with companies like airtel

rgds

bn ravi

cell:[protected]

Dear sir,

beware of cheats from airtel . they are called Ranveer and Tyagi .

they are collection agents . do not deal with them.

rgds

bn ravi

Sir, I am using airtel broadband for since 2007. I am been charged 2000 Rs. extra so plz give me solution ..........................................................................

Greetings,
Here is a breif of my experience with airtel. till june 2011 i was a 4
year old customer of airtel broadband and fixed line connection (vide
no.[protected] . in june i locked in a request for shifting of
connection , though your processing time is 5 days i was buzzed up for
more than two weeks , ultimately leading to a response Sir there is
no tag available , and SP is choked we regret inconvenience. After
that 3 times i applied for connection , and even after asking your
agent that Tag is not avail. plz chk the SP and wether if tag is
avail. it was physically verified and my documents were picked again
the wheel rolled around and finally after 18 days , i was told the
same . now when on monday (13th ) my documents were picked and i am
being buzzed around by ur exec that sir it will be done tmrw . next
day and so on. but nothing is happening . today recvd a call that ur
connection is cancelled . WTH . i am xtremely disgusted. and dont want
any fuss . i will this time not hesisate to file a complain with TRAI
.and even to consumer forum . kindly help me out ASAP. i am in deep
deep trouble and disgusted . (Agent to ld me that sir 110% tag is
there and i will meke sure its done , other wise i will pay frm my
pocket , or will give u my donglle. ) . And not only this when my
connection was rejected my co fellows connection was installed , not
once but thrice this has happened . i am not concernrd abt money i am
even ready to pay any arrears extra if reqd. but i want connection
this time . CEF no. 3128311 (applied with no. [protected] ,
[protected])

2 month se mera net connection kharab chal raha hai. abhi main kewal landline hee use kar raha hoon. please 17 june se16 july , 17 july se lekar 31 august tak ka KEWAL fone ka REVISED BILL bheje aur is landline no[protected] main only IN COMING facility start kar dejiye. dhanyavaad. Aditya Kochhar. a|c no..15787789

Namaste Mr.Kochhar,

We would like to inform you that your concern listed 28 August 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

I have been experiencing a very interrupted connectivity insipte of multiple complaints to the customer support.

Hi,
I applied for a new connection on 7th April (number [protected]). After more than a month of calling customer care, I have still not received a connection.
All I got was a call from Airtel saying the connection was feasible in my area and someone would come to collect my documents and payment.
Even after raising 2 complaints, no action has been taken.

Dear Sir/Madam
I would like to state that i have requested for installation a broadband connection on 22.06.2014 by your company's agent Mr. Manoj Tiwari ([protected]) request no. 24699061 was generated on 25.06.2014 but still didnot get the airtel connection. kindly resolve the matter as soon as possible.


Thanks & Regards

Murli Manohar Vishwakarma

For many months now my wireless broadband has been completely unreliable and slow.
After using my data and apparently then supposed to have 512kb, it is pretty much unusable and unable to open even the most simple of pages.
Why shall I continually pay for a service that I am not even receiving. I know for sure that I am among many others that share the same problem

Our broadband internet signals are weak so pls put internet booster in our house
House no-627 sector15
Landline no-[protected]

According to my plan monthly 8gb unlimited.Upto 8gb speed will be 512 after 8gb it will be revised to 256mbps.But now a days 256 mbps speed is also not receiving.I can't connect to customer care also.This month my downloading speed is only 30kb i have not complete my 8gb for this month i am receiving 30kb only

i am jaffer (mob:[protected] from bangalore.
i have contacted an airtel sales person (mob:[protected] for getting a new broadband connection.
he visit my room with Costumer Enrolment Form, i filled it and he took 1100rs as installation charges and he told within 3 days you will get the connection.
But still i didn't get the connection. whenever i called him he was not attending the phone.
I complaint to airtel but they are also not replying me any answer.

Dear Airtel,

You are saying that the complaint has been solved but till now I haven't got my balance amount of Rs 1000 i.e. amount of all the complaints so how can it be said as solved...Who will pay the wrong deducted balance...

I have applied for an internet connection( Plan 999) on 13th of July(Application no: 260731) and was promised that the connection would be provided within 24 hours. I paid the airtel person who came for document, an amount of 1030. But its been so many days I didn't get the connection. Every time I call that guy he tells the technician is on the way. I called up airtel customer care, they told we are putting your request under high priority but nothing has been done except making me fool. I was provided with a reference no:[protected]. Every time i call up the customer care each individual says something different and disconnects the call. Today when i called up they say 27th is the deadline. The agent whom I paid the money now doest even pick up my call. Its in J.P.Nagar. I want my issues to be resolved.

I applied for new connection on 19th July and receipt number is 14421. I were promised that it will be installed within 3 working days.

First the guys did survey on wrong property and even installed wires there despite me calling them and informing about the correct property. Anyways they eventually came and installed the wire but now the connection can't be initiated as there is so called "SERVER" problem in whole of North India and 20,000 new connections are delayed as per the relationship manager of local Airtel showroom.

I'm not a fool to understand that big companies have reducdant servers or raid/mirrors drives and emergency systems to cope with disasters but nodding the head and saying that server problem is the cause for delay in connection and that too with attitude is worthless the wait I'm doing now.

If some Airtel person is in this forum and would like to asnwer my question please feel free to do so. I'm from Karnal which is in Haryana and the S.No. of receipt is provided at the begining.

If nothing happens till Monday morning I would like get my money back and will move to another broadband provider, preferably BSNL.

I have applied for new airtel braodband connection last month(19 june 2011, singsandra bangalore). i contact to Jay Shankar( phone no:- [protected] when i asked his employee id, he said some abused word to me and said that you cant do anything against me), he is take form last month and had promised to me that within 10 days, he will provide connection.but after taking money and deadline which he given to me crossed. i was trying to contact him(jay shankar)but he was not picking phone and some time by mistake if he had receive my call had said some amused word and i asked his employee details he was shouting on me.when i will get connection. i am being mad to follow these guy. i dont understand what type of sale team is hired by the sunil mittal. that he is not any responsibility. again i had followed arjun( phone no:-[protected], employee code:-32987) even he is totally..not giving any date..
i contact other airtel guys, every people has different word for getting connection.
Please take action against Jay Shankar and arjun, otherwise i will go consumer forum to resolved this issue. i dont know when i will get these connection. it is totally sad that airtel has jay shankar people that he does not do work and doing some argument with customer.


Avish
Singsandra, Bangalore

yes, i am totally agrees that jay shankar is totally person, i could understand that why airtel has kept these type of people. i had called on Jay shankar mobile number :- [protected], when i will get connection, ...

The numbers are [protected] and [protected]. And in fact I've sent a mail at airtel presence with the detailed information of contact. But haven't received any reply yet. Its already 26th of July and I opted for the connection on 13th July. Is this the kind of service Airtel promises to give. When enquired for new connection people come in and there behaviour good. And once received the money you see the shades coming in. Please don't make fake promises and give me a date of getting the connection. And

Just to add on when I contacted the customer support they told 26th is the deadline. And today is 26th so I should get my connection by today. If the promises made are genuine in nature.

Hi Rakesh,

Thanks for reply.. i hope this issue will resolve as soon as possible..

Regards,
Avish

Mu numbers are very much reachable and I got a call from customer support saying thay they gonna call me soon. But I don't understand when will the soon come. And besides that would be a lie if you say that you guys couldn't reach me through the phone. As the numbers are very much active. Better you provide me the number and I will call you. Its really pathetic, I applied on 13th and today is 1st Aug still I didn't get a connection.

Dear Rakesh

As you can see from the subject line above I'm writing you with regards to your assumption but unfortunately my issue was never solved. So I had to cancel my order from Airtel Karnal branch.

I had complete trust on Airtel as I'm a user (at home) for the last 5 years but for this new connection (for business) Airtel has let me down and just because of mis-communication by the people who are responsible to make sure the issue is resolved (local so called engineer and head of Karnal, Panipat and Gharunda circle).

I don't know if the issue of "server down" has now been resolved or not. Even though I had my connection cancelled, the wire is still attached to my office which Airtel needs to take care of. Now I have applied for BSNL broadband and got connected but I still need one more connection. If Airtel can give me reduction in new connection (1 mbps 15/20gb 256k after) and ready to get me connected straight away, I would give it a thought again otherwise I'm not interested.
I hope you or someone else will read this email and reply to me in due course.

L Uppal

Airtel used to number one in Bangalore few years back. But now with their horrible services irrespective of whether Broadband, Internet or Mobile they are sitting at the bottom now.

Regards,
Ratnesh

dear Airtel digital TV,
i am a subscriber of airtel digital tv from some 7-8 months,after a storm dish of DTH misplaced from its original position because of that 'no signal' is coming and error code B001 is showing .
that is my problem. but main thing is that i have been complaining this issue from about one month and all they say is "Engineers will reach at your home tomorrow 3 pm and repair it"!!
i am veery disappointed from this response i cant watch tv and my money of recharge is geting over
Now i am gonna take help of court we are preparing to send notice to consumar forum for fooling people on name of customer care . if you are unable to send anybody between 10-11 june it would be not good for you people i will change my DTH too!!!

my Customer id is [protected]
Account Holder : G.S. Tomar
Registered no. [protected]
i am waiting for a quick response on my email id : [protected]@yahoo.com
Thank you and be quick

I am facing the same issue. How can they run a company without a proactive and trustworthy customer support ecosystem ? They over-commit and run behind your back for a new connection and once they are through with your payment, they never show back. Extremely frustrating and annoying. I don't foresee them to continue on a longer term without proper support infrastructure.

Hello Sir,
This is Nandkishor Danej my airtel custmer id-[protected].I have purchased Airtel DTH in March 2011 last week.But after 2 months contineously it shows the error code B001 for that I called to custmer care center but they didn't give me any responce.Then we Recharged with the amount Rs.350/- on 24/05/2011 but still we got same problem then I called to Sachin ([protected]) he gave me number of Airtel Center in Mumbai Ph. No. is[protected] when I called on this number then he gave me another number of Rahul([protected]) then I contineously call him for this problem but everytime he told me I forward your complaint but still I didnt got any responce then he gave another Number after 2 week he gave me number of Gladwin([protected]). And when I called to Gladwin he gave another number of Bhushan ([protected] Ulhasnagar) but when I called to Bhushan he told me that he will sent engineer immediately but the no one come then one day after again I called to Bhushan but he didnt response me. I am waiting for a quick response on this number [protected] or [protected] or on my [protected]@yahoo.com.

hello sir,

my complaint is regarding my unusual deduction of balance since[protected].I'd call the customer care center atleast 5 times but there is no any step taken by them.so,i request you to please take some step regarding my problem.thank you

sir,

i want to know my airtel dth balance

sir,

i want to know my airtel DTH balance (everyday). my airtel dth ID No.[protected], (Ajaya Kumar Rout) & MOB No: [protected]. kindly you must send sms to my mobile & e-mail ID. : sanjay.[protected]@gmail.com



Thanks & Regards

Sanjay Kumar Rout

i want to know my airtel dth balance...
accunt no. [protected]

i want to know my airtel dth balance account no.[protected] emil id:[protected]@gmail .com

sir,

i want to know my airtel DTH balance (every month). my airtel dth ID No.[protected], (Ajay reddy.y) & MOB No: [protected]. kindly you must send sms to my mobile & e-mail ID. : ajayreddy.[protected]@gmail.com

sir,

i want to know my airtel DTH balance (every month). my airtel dth ID No.[protected], (Swapan) & MOB No: [protected]. kindly you must send sms to my mobile & e-mail ID. : [protected]@yahoo.com.com

i want to know my airtel DTH balance (every month). my airtel dth ID No.[protected], (m.vinothkumar) & MOB No: [protected]. kindly you must send sms to my mobile & e-mail ID. : [protected]@gmail.com

my airtel dth coustmer id is [protected] i rechagre my account with rs.7871 on 12/05/11 and previous balance is rs.850/- for three tv"s one primary two secondry tv but my account balance rechage due date show 24/10/11. kindly confirm me actual next recharge due date email id is [protected]@yahoo.com

i want to know my airtel DTH balance (every month) my custumer ID
[protected] please sent via my mail my mail ID [protected]@gmail.com

i want to know my airtel DTH balance (every month). my airtel dth ID No.[protected] (Manoj Bajoria.) & MOB No: [protected]. kindly you must send sms to my mobile & e-mail ID : rich.[protected]@gmail.com.

i want to know my airtel DTH balance (every month). my airtel dth ID No.[protected] (Amol Nimbhorkar.) & MOB No: [protected]. kindly you must send sms to my mobile

i want to know my airtel digitel dth balance(every month).so i request you to the further action my complaint and waiting for your reply as soon as possible

i want to know my airtel dth balance...
accunt no. [protected]

tell me chack balance online

Airtel DTH — balance enquiry

I purchased Airtel dth 4 months back, but whenever i send sms to my reigistered mobile to airtel dth for out standing balance, but they cannot respond and even they cannot sent any outstaning balance to my mobile, i cannot know how balance I have. so please verity the complaint and give me the ansewer

i want to know my airtel DTH balance (every month). my airtel dth ID No.[protected] (Sunayak kohli) & MOB No: [protected]. kindly you must send sms to my mobile & e-mail ID : [protected]@rediffmail.com