[Resolved]  Airtel / Postpaid Mobile Bill — unauthorised charges (Mob- [protected])

My complaints are:

1) Without my permission Call conference service has been activated on my number, for which I am paying a rental of Rs.49.00 from last 4 months. Even after requesting for deactivating this service (Taheer talked to me, in this regard), the charges are again there on my bill this month.
2) The charges of Rs.450 (in sep), Rs.120 (in Oct) and some more in months of August are imposed on my number on the account that, I have sent messages of these amounts to 58888 (which is indiatimes number to get cricket scores), but I haven’t sent any single message to this number.

Bhanwar singh
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Aug 13, 2020
Complaint marked as Resolved 
 
748 Comments

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Any mistakes on thier side lethergic response
nothing has been done for my complaint.i need my bill on my change address.but every time i am ginen a reference number
dear sir,

i want to send my all bills on singh.[protected]@rediffmail.com.

regards

Lashkar Singh

Airtel — Airtel Menace - DWN_PRM

On July 7th @ 6:30am I started getting SMS messages saying “Thank you for using Airtel Services” from the number “64611010“. This continued till 7:07am and it was a total of 32 SMS with Rs. 10 each (Rs. 320).

This was being charged saying I downloaded some WAP content which obviously I haven't. I'm not crazy to download something at 6:30 in the morning. Call to customer service & corporate care has been useless. I have been struggling for last 2months with this issue. Also I came to know that there are so many people facing the same issue so decided to give some more visibility to the issue.

More details over here...
http://sukeshak.wordpress.com/2008/09/23/airtel-menace-dwn_prm/
Here is the 1st edition of my blog entry with details of the pain I'm going through for the same issue...
http://sukeshak.wordpress.com/2008/09/23/airtel-menace-dwn_prm/

Feel free to add a comment there as well if you are experiencing the same issue of being charged under SMS others with the phrase DWN_PRM without using WAP service to download java games, wallpaper or ring tones...
i want my airtel post paid bill for the no [protected] as u-like media communication, hyderabad.
i want my bill with airtel
no is [protected] as ulike media communication
hi this is prashanth my mobile no is [protected] as u like media communication pvt ltd. pls send my bill to my mail id. [protected]@yahoo.co.in.
if any charges applicable for this regarding please include my bill.
hi this is ravi my mobile no is [protected] as u like media communication pvt ltd. pls send my bill to my mail id. [protected]@rediffmail.com
if any charges applicable for this regarding please include my bill.
my mob no is [protected]
actualy monthily my bill will comesaroun 850 last month my mob bill was 1958rs i was just shoked while seen this amout while i check with detail bill i seen thyat a dowloding charge of rs950
i even dont know how nokia1110can active airtel live???
I have a postpaid connection. No is [protected]. I have asked the Customer Care people to redirect the bills to my husband credit card number. They have updated their records. Now they had disabled all the services of my mobile. I have around 8 SRs created and SMsed to me but no activation has been done.
Dear Sir/Madam,

My mobile no is [protected] and I am using your Airtel Connection from last 3.5 years. This is regarding to the bill plan 249/-(Monthly). I am willing to change my bill plan and as I talked to your customer care executive 25 days before regarding to the activation of same plan and your executive advised me to forward request for same plan before 2 days of your bill generation date. So, now I was talking to your executive and I am getting information that minutes are descresed by 350 and earlier that was 500minutes. So, I just want to put my message through this mail if you people can provide that plan with 500 minutes that would be highly appricated. So, please do the needful.


Thanks & Regards,


Kulbhushan
this complaint is regarding rude and uncoperative atitude of airtel customer service outlet Emmtel Solutions faridabad...people here are not at all helpful and have an atitude as if we are asking them for money without paying them...
my mob no.[protected] plz send my bill latest
Dear Sir
i totally have to complaints to make

COMPLAINT 1
I have changed my bill plan last month on 2 9 2008 wrt
Reference Number 18175171

in the bill plan monthlt charges was Rs 995 and that was converted to bill plan RS 149
pls ref to the Bill Period
26 Aug 2008 to 25 Sep 2008

in the bill u have charged the rental the whole Rs 995

since i have informed u on 2 9 08 itself i belive u have charged full or failed to reduce the mothly charges

say i have informed you on 2nd so according to the bill period frm 26 to 2ns say 7 days so the monthly rental reduces to 7 by 30 X 995 equals Rs 232. ie u have charged an excess of Rs (995 minus 232) equals Rs762 So please do the needfull at the earliest


COMPLAINT2

regarding complaint 2 i was contacted buy ur executive to my mobile to change my plan to the above Rs 995 monthly chrg plan since i was making a biil of over Rs 1000. convincing me that it was better but as u se my bills from august to sept 2008 it has resulted a loss of nearly a thousand rupee a month. so misguiding me into this. trusting ur company i had blindly agreed to your reps words which i think u have less or no ehtics. pls reply to mail mail id
customer care officer in charge Mr. sachin Patole @ airtel office at malad is just not receiving any calls from any of the numbers I have tried at least from 10 different numbers from last three days his cell is only ringing and multinational like airtel has not included in their training programme to call back the numbers which are missed calls this just one example of how airtel is working
cell number of mr.sachin Patole is [protected]
Dear sir,

i like to change my postal address for my mobile bill service so please let me know how do it ?


Thanks
Kailash
I was having Airtel Mobile # [protected] under advance rental scheme. Airtel started following charges every month without any information :-

1. Value pack "Ring Tone"
2. Downloading charges

I requested customer care to cancel the services, but no body was listening. I was forced to pay whatever amount AIRTEL is charging. Finally airtel deactivate this number.

Thanks & Regards,
HARSH-[protected]
to now the bill details
Send me my mobile bill every month my no [protected]

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