[Resolved]  Airtel / Postpaid Mobile Bill — unauthorised charges (Mob- [protected])

My complaints are:

1) Without my permission Call conference service has been activated on my number, for which I am paying a rental of Rs.49.00 from last 4 months. Even after requesting for deactivating this service (Taheer talked to me, in this regard), the charges are again there on my bill this month.
2) The charges of Rs.450 (in sep), Rs.120 (in Oct) and some more in months of August are imposed on my number on the account that, I have sent messages of these amounts to 58888 (which is indiatimes number to get cricket scores), but I haven’t sent any single message to this number.

Bhanwar singh
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Aug 13, 2020
Complaint marked as Resolved 
 
748 Comments

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I am Om prakash agarwal my contavt no. is [protected].I have no complaints regarding ur services. I have a request, i hope u will surely accept it.I wanted a rebill of my september bill on my email ID i.e. [protected]@yahoo.co.in.I kindly send my september bill on my email ID as soon as possible.Thank you.

your customer,
Om Prakash Agarwal.
My Air tel mobile no.[protected] bill is not received from Aug-08 to till date. I have drops the cheques as per sms recd to me, I drop the bill to airtel gallary in vile-parle then also they have not recd the payment. & showing outstanding in our a/c.

Change of the billing name from employee who left/transfer to company's name we are find it very difficult to handel small issues because your people is not supporting properly to customer
Please solve it very fast otherwise we are ready to close the relation with air tel soon.
Thanks & regards
Smita shenvi
Asst.Manager
my mobile no is[protected]. send my bill on my email address [protected]@yahoo.co.in plz send all post paid bill report on it.
Worst Service Provider ...Koun ...Air-Tel ...
Kindly send my last to months bill on my given Email.id.[protected]
yes its the worst !...it wrongly charges its costomers...
it charged me Rs 30 today and i never used any service...!!...
Airtel is a cheat !!..i want my moneyback!
I wish to inform you that, due to my personal reason I want to surrender two numbers of SIMCARDS for disconnection.

The SIMCARD Nos are: [protected] and [protected]


I request you to kindly disconnect my mobile numbers at the earliest.

Thanking you,
Yours faithfully,



(R. SENTHIL KUMAR)
i want to the full statement of my postpaid bill
my number is [protected]
Dear My Airtel Number:[protected] & Account Number:[protected]
Actualy what happened .I complaint about network problem but in your side there is no respnse & one thing more I called repeatedly 2-3 times at same nomber due to network peroblem.I asked many time to airtel customer care.They replied me we will do something about network problem.But still now nothing happened.
Lots of called i received from recovery side they told me we will sort out soon.But nothig happened.
So plz correct the bill becouse there are lots of call ended before15-30second due to network problem.So plz correct the bill as early as possible. So that I could deposit the bill amount soon.
Dear My Airtel Number:[protected] & Account Number:[protected]
Actualy what happened .I complaint about network problem but in your side there is no respnse & one thing more I called repeatedly 2-3 times at same nomber due to network peroblem.I asked many time to airtel customer care.They replied me we will do something about network problem.But still now nothing happened.
Lots of called i received from recovery side they told me we will sort out soon.But nothig happened.
So plz correct the bill becouse there are lots of call ended before15-30second due to network problem.So plz correct the bill as early as possible. So that I could deposit the bill amount soon.
sir
our mobile no is [protected] pl send our last month itemised bill
for our mail id

regds

srp logistics(p) ltd
SIR

PL SEND ITEMISED BILL FOR THE MONTH OF AUGUST 2008
MY MOBILE NO IS [protected]

REGDS
SAIKUMAR

AirTel — unauthorised bill charge

DATE : 25 OCT 08

Dear sir,

I am the postpaid customer of airtel mobile connection([protected]) but since morning of 25 oct 08 . I am recieving the sms from number 64611099 regarding

NAME OF SERVICE CHARGES

GAMES CLUB SERVICES RS 30
BEACH PARTY SERVICE RS 99
IMAGERY VALUE PACKVSERVICE RS 15
GLAMOUR GIRLS SERVICE RS 99
AIRTEL LIVE WAP SERVICE RS 30

I am not getting what is going on.

When i called customer care center then as usual there large call waiting and then disconnect the phone from there side.
This is rediculous service i have ever heard.

RAVINDER SAJWAN
[protected]
my mobile no is [protected] i have closed my connection i need last month bill on my mail address [protected]@gmail.com send quickly
further contact[protected]
THANKSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS...
my num is [protected]send last 3 months bill details to my E-mail address pls send it
plz send me my mobile bills to my mail id as i am unable to get my bill from the website.my ph no [protected].
i have been charged Rs 1500/- towards GPRS and downloading charges though i have not downloaded anything and also i ws told by the customer care executive that there are no charges for surfing airtel line. I have requetsed them a number of time to revrese the charges of Rs 1500/-, but no response from their end. I think Airtel have now started to loot the people by charged them unnecessarily.
This is kulbhushan Airy ([protected]). I am using your services from last approx. 4 years. Actually I am forwarding you this mail so that you could get what is the exact problem I am facing. 2 months before I willing to get Rs. 249/- plan. That time your colleague told me your plan will be changed with next bill cycle and that time you were providing me 500 minutes talk time. After that when I called you again for the activation of same plan on the date of my bill cycle your free calls were reduced from 500 to 350 then I forwarded my complaint to you which is under below with this mail then you replied me it is not possible to provide you 500 milutes talk time. That was fine with me and I again planned for go with your same plan with 350 minutes talk time and I called at customer care between 5th to 13th of october for activation same plan. Then you colleague told me that I am forwarding your request for activation this plan and your plan will be activated with next bill cycle which start from 26th of every month. And now when I called in customer care(talked with ruchi verma) for confirmation I was finding my plan is not activated and she was saying I can't do anything for you and its really apologies to say your services became so poor towards the customer and I am finally complaint you if you people can't provide services then should we go for another company's connection? If you can do something for me regading to this then please tell me otherwise I have to think for different solution.

Waiting for your reply.

Kulbhushan Airy
[protected]


Note: Forwarded message attached

-- Original Message --

From: "[protected]@airtelindia.com" <[protected]@airtelindia.com>
To: [protected]@rediffmail.com
Subject: Your Airtel Mobile (#[protected]) [REF:[protected]]






Dear Customer,





Thank you for contacting Airtel.



This is with reference to your email regarding bill plan change to Airtel Jackpot 249 with 500 Minutes offer on your Airtel number [protected].



We regret the inconvenience faced.



Kindly note, now the benefits provided with Jackpot plan has been reduced from 500 to 350 minutes, therefore we express our infeasibility to provide 500 minutes. Further if you wish to change the bill plan kindly reconfirm your request for the change of bill plan.





You may send BP to 121(toll free) to know about your current bill plan and call charges. For further details you may also visit our website www.airtel.in.



For your reference the details of the above mentioned bill plan are as follows:



Monthly rental Rs. 249/-

CLIP rental Nil



Local Calls



Airtel to Airtel 30aise/ minute

Airtel to Mobile 30 paise/minute

Airtel to Other 50 paise/minute

STD Calls



Airtel to Airtel Re. 1/minute

Airtel to Mobile Rs. 1.50/minute

Airtel to Other Rs. 1.50/minute

SMS Charges

Local 50 paise/SMS (160 Character)

STD Rs. 1.50 SMS(160 Character)

ISD Rs. 5/SMS (160 Character)





Benefits:



350 min A2M (local) free every month.





It has always been our endeavor to provide you with the best customer service and we assure you of our sincere commitment to meeting all your future requirements too.



We value your association with Airtel.





Regards,



Vivek Pandey

Customer Services

Airtel
I already spoke with customer care regarding my mobile bill through mobile but there is no response. I need my airtel postpaid bill pls send it by postal address i given already with in 5 days (before 4.11.2008)then only i can pay my bill.

Mobile Numbers
[protected]
[protected]

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