[Resolved]  Airtel Prepaid — unauthorised deduction of money

I am the airtel prepaid moible custmer my moible no. is [protected] and i have recharged Rs.150/- dated-3/12/2009 at 8.45p.m through suraj stationary and this amount wrongly transper to moible no.[protected], Please correct [protected] instead of [protected], please do the needful. note the same.


thanking you

yours faithfully

jamdade mohan laxman

Airtel Prepaid — unauthorised deduction of money

dear sir,
these is second time that am facing a problm ,such that the airtel is deductng anorthorise money without any resons, if i call customer care then , they solve the problm by saying " SIR U HAVE BEEN SUBSCRIBE ****SERVICE ON DATE **/**.. " & put the call down, we have knowled that, to activat any service,subscribtin, we wnt 2 dial smthng or by sendng msg to actvt it,but airtel is doing fraud with customer, such things r indicated that the airtel is not able to compite with another leading networks, so that airtel collecting business (money) through these way.... WHAT AN IDEA SIR JI..... LAGE RAHO AIRTEL....
plz india take some action on it , nt bcz its matter of mine, but this types of problms r pushing india back, and being reason for hike prices & like that........plz think on it

Yes. I do agree. I have also faced this problem 3-4 times. When I called Airtel Customer care they told me that you have received the sms for this service and it is specified that "to unsubscribe send sms to some number". I did not understand why Airtel has taken such kind of decision to deduct the money from customer account without knowing the customer. When I tried to speak with the CC to get balance back they simply refused. I have never expected such kind of fraud from one of the top position company in this world.
Someone has to take action.