Airtel Complaints & Reviews

Dear Customer,

We apologize for the misunderstanding happened, do let us know if your problem is cleared, we will ensure that such type of behaviour won’t be repeated in future. If any query please do mail me at [protected]@appcogroupindia.in

Regards
Ryan

Well ! first of all Amit should not have given Cash of 800 for connections, if he would have given Cheque for Airtel, itcould have been traced, Further I advise everyone not to trust anyone posing as representative of a company, you get lots of calls from CITIBANK, ICICI BANK, AIRTEL, VODAFONE, do you really think they are from the company, our details are available to everyone, and they try to fool us by saying that they are calling from BANK or company, which is not true.

also advise everyone to better buy electronic goods and phone connections from Showrooms, rather than having it online or room service.

i lihe airtel services

i am annoyed of your teams reducules attitude towards customers . i hope these comment has been negelected by the person who is handling. i am in Gaziabad near Agenara complex indharapuram and paid money for landline connection bill no 286642 and there is no response and i went to the office more then 4 times and your customer care operator Mr.Maneesh is totally a waste to be in this resposible job getting only salary without work.

Every since i have got this connection i have faced a problem with this.I converted my pre paid number to post paid Number
I have expalined wrong details about the plan and they put me on 248AES plan. I wanted 199 Special plan where my monthly rental is 199 Rs and local call to any mobile is 300 mins free after which i will be charged 50Ps and std at 1 Rp. INcoming roaming was 1 Rp and Outgoing at 1.50Rp. The day after my post paid got activated i got call from costumer service and they expalined a totally different call charges. I raised a complaint and they said they would convert it soon. Every since then my plan hasnt been changed. When called they give me reasons like they tried contacting but my number was busy and not reachable and every other excuse on earth. Its been more than 20-25 days and still no response from Airtel.
Whne i told taht i would not make any payments on 248 plan but convert the rates to 199 and send me the bill they are not willing to do it and they asked me to stop using the number till my plan is changed. They come up with all such excuses but be responsible enough and get the plan changed.

The airtel service is just getting worse day by day and it is causing nuisance to its customers.

Dear sir,
i am using airtel postpaid connection...
please sent me my bill details on my email address...
kindly tell me about my message card activation...
please sent some positive response as soon as possible...
my number is [protected]...

please send the billing statement of the august month.
mobile number [protected].
billing address drm northern railwday,

Hello,
i have a complain about Airtel Postpaid connection. i am currently using Airtel prepaid no ([protected]) & i want to convert in postpaid. i am filled a online form though Airtel portal. then he call me back & telling some plans then i choose a plan 350rs plan. Airtel executive come in my adress & collect my document ,cash (350rs) on 23j une 2012. he told me that your no will be activated in 4hr....some few days my no not be converted in postpaid & when i complain in AIRTEL POSTPAID HELPLINE THEN He took me the complain no :44417863. give me the adress of AIRTEL CUSTOMER RELATIONSHIP CENTER DWARKA SEC-4,VARDHMAN PLAZA when i visited he told me Its a FRAUD CASE With you.. talk to our NODAL Officer. when i talk to nodal officer he told me some technical problem in System call u back in 4hr & giving me another no ... i am Using Airtel prepaid no [protected] since 2yr...

i am so imbarresed. plz do something regarding this... plz help me what can i do when i cheated though a Famous company AIRTEL...

SINCERELY
AMIT KUMAR
[protected]

Dear Sir,
I have given request for deactivation of my aircel post paid, mobile no [protected], another number [protected] in the month of march 2009. when i have paid the last bill that time i requested the person to deactivate my number that time he told me that number will be deactivated but still i am receiving the bill which i have not used .now they are saying that u have to clear all the bills then only the number will be deactivate.

Deactivation of my postpaid number [protected] has not been done yet.on calling the number it is showing that number does not exist since i have done no usage from past 5 months yet bill is coming every month.Poor Customer Services of airtel.

I fully supplement your views. In fact I am right now undergoing a similar situation too and do not know as to whom I should approach for getting y problem resolved. I am reproducing the mail sent to Airtel Nodal Officer - South yesterday but till now have not even got an acknowledgement mail for the same.

All the more annoying is the same Airtel website mentions in one link that the Nodal Officer would get back with a resolution in 48 hours and another link giving the contact information of Nodal officers, states that they need to given time of atleast 10 days on anmy complaint. Does Airtel really and sincerely mean and understand CUSTOMER SERVICE??????

Dear Mr. Prashant Kumar Goswami,

I would like to introduce myself as Ganesh, a resident of Nanganallur, Chennai.

I had been using a Broadband connection at my home, through BSNL for over the last couple of years. Quite recently, I started running into frequent problems with the same and on enquiries from the market, got very promising feedbacks regarding the services and connectivity of Airtel Broadband. Becoming quite ambitious, I wanted to explore the possibility of getting an Airtel Broadband connection at home.

After lots of initial exploration, I landed up at one of your centres through telephone and on giving my initial details and interests, they took a couple of days of their sweet time in understanding the feasibility of this installation. I was given to understand that formal applications are entertained only after this feasibility study. To my fortune or rather I would like to term it as misfortune for now, they confirmed feasibility and one of the Sales Representatives came into contact.

The Sales representative's name is Mr. Elamurugan[protected].

He came home and got my application filled up on 30th March 2008 vide your Application / Bill No. 699713 and also gave me a receipt for the Rs.500 cash taken towards registration charges vide receipt number ZA 15273. Though the formalities got completed on 30th March, since it commenced with his previous visit on 29th March, these documents are dated 29th March 2008.

When he left after completing his documentation formalities, he assured that he would get the connection installed ASAP - max. 3 days and even committed out of the usual Salesman's anxiety level that he would go all out for getting it installed even before Monday 31st March evening. Nothing actually happened over the last week. Having already paid the money and looking eager to go online, I started following up from last friday. Even last friday evening, when I spoke to Elamurugan, I was assured that latest by the weekend, he would get it installed.

The weekend passed and Monday morning, I spoke to him and again got evasive responses. In a bid to escalate and really understand as to what exactly is going on, I tried reaching your Customer care number. Spoke to a pleasing gentleman by name Mr. Venkat, who registered a complaint on this vide reference 5417324 with an assurance that the installation would happen either on 7th April itself by evening or latest by 10 AM on 8th April. Had to keep waiting because I had no other options.

As usual, nothing happened on 7th / 8th April and finally on the evening of 8th April, I tried reaching Customer care referring to this complain for following up. I spoke to someone whose name I forgot and he was again giving round about replies without any clear commitments. Infact he mentioned that for any complaint lodged, the redressal time was 48 hours for closure and the Technical Team starts actually working on complaints only when the deadline of 48 hours is being approached. PATHETIC WAY OF HANDLING CUSTOMER COMPLAINTS - all the more mysterious was when the service level committed is clear being 48 hours, how did the first gentleman go ahead and promise me that this would be looked into within 24 hours - AS A CUSTOMER, WHEN WE REACH AIRTEL CUSTOMER CARE NUMBER, ALL WE TRUST AND BELIEVE IS THAT WE ARE SPEAKING TO PEOPLE WHO ARE VESTED WITH THE RESPONSIBILITY O[censored]NDERSTANDING AIRTEL's PROCEDURES THOROUGHLY AND BALANCE THE SAME TO THE CUSTOMER NEEDS SO THAT EVEN IN THE EVENTUALITY OF A GRIEVANCE, TEH CUSTOMER IS NOT TOTALLY IN THE DARK - seems all these Customer Satisfaction theories are myths with Airtel.

I wanted to really understand the situation and basically speak to some responsible official from Airtel, who could also understand my plight as a customer. The second gentleman was neither giving me an understanding response nor was he cooperating with my request for putting me across to the concerned person. Yet another excellent advantage of a Call center because the Customer never has the option of talking to the same officer again and the Customer will also not be able to get the phone numbers of responsible and senior officials for any escalation to resolve pending issues. ONLY THE ALMIGHTY KNOWS HOW YOUR INTERNAL METRICS ON TEAM PERFORMANCE REALLY WORKS AND HOW SATISFIED YOUR CUSTOMER BASE IS, IN TERMS OF REALITY.

After a long resistance from my side to be put across to someone else, I was put across to Mr. Bhoopathy, who introduced himself as the Floor Supervisor and as being a responsible person. When I explained him my plight, he again gave me an assurance stating that the complain would certainly be closed by 9th April 2008. But even after these calls, no one from Airtel has even bothered to give me a call back or visit my house for going ahead with the installation proceedings.

Your Sales representative is no more interested in talking to me because he is done with his job of bringing in one application along with the registration fees, basically adding up to the Company revenues and also his incentives.

I am no more interested in speaking to your Customer Care because I feel that no better than me going and wasting my time simply even to get through to someone who will really talk sense corresponding to the reality of the scenario.

One last hope I still carry is that I might get some attention by this mail being addressed to an esteemed Nodal Officer, but do not take me wrong, I am not sure as to what sort of response I will really get from you. Whether this mail gets your attention or just gets into your trash or junk. But without jumping into any conclusions, I am making this last attempt to see if someone in Airtel really cares about a Customer.

All along over the last 10 days, I had been hearing different concoctions / stories / imaginations from various members in the Airtel Team - your Sales guy told me that since from the nearest junction box, my home connection will require laying of 100+ metres of cable and it would be better if I could do some active marketing within my apartment complex to have someone also subscribe for an Airtel connection - I would have lost face with my neighbours too had I really gone into some stupid activities based on this. Without getting a responsible answer from Airtel, I would also have ended up squeezed to provide a reply to my neighbour who would have got into this proposal based on my advise. I THANK THE ALMIGHTY FOR SAVING ME FROM THIS.

One day the Sales guy says 100+ metres cable laying needs to happen - but the other day, he comes up and says that he is waiting for approval from ICICI Bank or the apartment behind ICICI Bank but in reality my apartment is road facing and is just on the other side of a 40ft road which houses both ICICI Bank and my apartment. NOT SURE IF HE HIMSELF FINDS ANY SENSE IN SUCH MISLEADING STATEMENTS TO A CUSTOMER, JUST FOR THE HECK OF SAVING HIS SKIN FOR AN UNJUSTIFIED DELAY IN INSTALATTION OF A NEW CONNECTION.

Can I look forward to any responsible person jumping into the fray to address my plight????????

To,
The Authorised Incharge
Airtel Office

sub. : cancellation of connection and refund of security

sir,
Please disconnect my number[protected] which is in the name of Nitin Agarwal and please refund of Rs.500/- as a security as soon as possible.
Thanking you

Nitin Agarwal Advocate
shop No.-108, Block-28,
opp. speed post office,
Sanjay Place, Agra-2

Hi,

I have applied for new broadband connection on 1st week of Feb 08.
the person who came to me for collecting cash and documents told that your connection will be ready by 7 days.
there is no response from them yet (till 25 Apr.08).

When I call the person who came to me for documents he replied that the system shows your connection as faulty and your will get refund very soon. and I am still waiting.

I am reall bery satisfied wit the kind of service Airtel has provided. I called their customer care for a new broadband connection and the very next day, person came to collect money...but after that ...horrible experience...almost 5 days ...everyday they tell me today it will be installed...I am losing lot of money because I dont have internet connection...they dont understand...I want to goto consumer court now ...

Hello sir,
iam using airtel broad band with 64kpbs speed.now the connection speed is not nice sir.actually my plan name is rs.499 with 24 hrs free download connection. iam from salem.(tamilnadu).. i got this connection from one of your salesman. i met that salesman in my college.. i feel very slow speed. now iam deciding to change this to reliance.. please care me..
thanking you..
regards,
asarudeen

Hi,
I receiveed a call from Airtell executive for broadband conenction though I was using Sify at that time . Being Airtell a brand i thought to try it, Since, then it has been mental harrasment. An executive visited my place, he took Rs 1100 from me and i was promised to have a connection in 3 days. My form number is DL1572850 that was on 14th March, Since then there is no response from them, the worst part is this is a 3rd party Airtell franchisse named "Vandana Communication". Once they took money they don't respond. Sometimes they don't even pick the phone too. I want to alarm all those who wants to use airtell make sure you enquire about these things because i was not told by them that this is a 3rd party franchissee and spoilling name of a Brand. What was more frustrating is now when I call airtell Customer care they apologize to me and promise that i will have connection in 2 days and then there is no response from there side too. I feel like loosing this battle and want my money back. I will surely advice by friends to think 2wice before going for this connection.

They took documents and said its fine later they fool around by saying doc. are incomplete.. I told representaitve when he came to my place take money only when you are sure about document...It has been like sheer mental torture. I have decided not to take connection even if they provide for free. Let's see if this form can resolve my issue ...

Thanks
Rohit Dixit

i want to know about dma of airtel but dont know where i get this information.kindly suggest me.

phono no

[protected]

house no=25
sector 23 a
chandgarh.

i've registered by paying 500 rs. on June/10/09.Sales Officer Mr.Amrish kumar from guindy office informed me that i will get the connection within 3 days.on 3rd day from day of registration some guy came to provide cabling but overhead not underground cabling, he promised me that i will get broadband connection on 14th June.Days passed by nobody provided me neither connection for phone or broadband connection.i enquired the call center and they simply place on hold then they disconnects the phone.this is what airtel customer center does.i'm frustated that i paid 500 rs without proper service at the time of installation.no proper information from ur customer care center or neither people wont inform.still i dont have connection till now...
I think this complaint details will resolve the problem and take necessary action for the people who dont know how to talk with call center.
I had a good opinion abt airtel, unfortunately i've to tell all my collegues and friends that it is very poor service even at the begginging of service.

We are complaint to several times net problem. net connection is sometimes disconnected.
Already we are complaint to your office but no response. still the big problem is disconnect to the
net. So you help to this problem.

Requested Sir





My name is Sk.Akkas Ali & My Pospaid Airtel no.
is [protected] which running on my id
Add-vill.Bhangel BegamPur Oppsit Jai Durga Sector 49 Noida-201304
But I want to transfer this no. on another id&adders which
Name is Mohd Mahfuse because I am giving this number
To him. So please Sir I request to you that you will transfer
This no. to Mohd Mahfuse's ID proof & Address



Thank You



Name - Sk.Akkas Ali
Father’s Name – Sk.Jabbar
Address - Bhangel, BagemPur
Oppsit Jai Durga
Sector, 49 Noida
Pin no. 201304





New Add - Jay Market Bhangel BagemPur
Noida, G.B.Nager, Pin no. 201304
Near Of Nasir Stor & Dr. j S Mavi

hi,

reciently i gave a request to disconnect my broadband connection on 4th of November and i had a followup on 6th of November regarding that request and some one from airtel backend team convences me to keep the line and they will give some chearper plan and i strongly denied it. then the very next day i got a conformation call from airtel stating my plan will be changed in 3 business days and i said i did not give any request to change the plan. Finally i escalated and spoke to Thulsi a lady from escalations team and she didnot want to listen to me at any cost and she was very rude and hungup on me. immediately i called and spoke to another supervisor and said i did not give any request for plan change and he said he will send a technitian to my home to fix the problem that i have for the last 2 months for which i decided to disconnect. the tech came to my home as promised and he did some thing and no help. still same issue. later when i called cust care for help they told me that my plan was changed and things should be ok for me surprised and trying to escalate but no proper response need help. My plan was changed without my knowledge and now i am ignored thouth I OWN THIS CONNECTION FROM THE YEAR OF 2007. THIS IS THE STEP THEY TAKE TO RETAIN CUSTOMERS. AIRTEL SUPPORT SUCKS

sir, my account no is 14078116 airtell broad band connection is not avalable lots of broblems very urgent pls... s.muruganandam
no.6 TT rode
worraiyor, trichy-3

I have applied for broadband connection on 27th march-2010, through customer care Gurgaon.
Accordingly i have received a request no 8017214.Subsequently i have received a SMS on 30th march-2010 saying : Airtel sales executive
will meeting me within 48 hrs.
Sales person named Kasim came on 1st april, has duly filled the form and took a cheque of Rs 1000 in name of
Bharti Airtel. Cheque details are as bellow:
Payto: Bharti Airtel
Payee: Abhinav bhardwaj
Amount: Rs1000/-
Cheque no:772017
Payee account Details: [protected], Citi Bank, New Delhi.

Person named kasim has collected the duly filled form and cheque, on 1stApril-2010.
This person is not picking the call. the mobile no given by him is:[protected]
Also, every time i call the customer care, they have only one answer: Their system is down and they can't fetch the data.
There was an attempt for a bribe by the Airtel ppl, I have received calls telling me , that They can't provide a connection inorder to have a connection under "special provision" which required extra charges!! which are unaccounted.

Please look into this matter urgently

I am Using Airtel mobile service from last 1 year, from Few days i have experianced many problem of Call Drop.and facing network problem as there is no network, even to make a call. due to that call drop also happens many times.
Please work on My Complaint to Improve your Services and Customer Satisfaction
my plase kerla state.kannur distric, koodali village. pin ;670592




Naseer MP

[protected]

AIRTEL CONNECTION IS WORST CONNECTION WHY ARE THEY MAKING SO HUGE ADVERTISMENT FOR YOUR THEIR CONNECTIVITY... I AM STAYING IN THANE & WORKING IN BANDRA & AIRTEL CONNECTION IS COMPLETLY GUUUUL WITHIN KURLA TO MULUND WHY?????? AND THEY ARE SHOWING ADS WITH SRK FOR THEIR BETTER CONNECTIVITY !!!

I am Anix Alexander from Punalur, Kollam, Kerela. I am using airtel prepaid {two sims} since last two years. I am totally fed up with the network issue. I have given complaint several times, but there is no reply for it. Even now i am facing the same problem. My mobile numbers are [protected] and [protected].


by Anix Alexander

i lived in new panvel(vichumbe gaon) but i face network problem.

i have prepaid airtel connection no [protected] now i am in uae i have balance morethan 200 i can receive only incoming calls & message .how i can make outgoing call

Hello Sir,
Last two years i have being used airtel prepaid no. But two days before my mobile got switch off, the again i switch on it, i found that there is no network till now. The display shows EMERGENCY. So please rectify the same sa soon as possible.


Ranjith kumar.k
[protected]

I do not wish to receive promotional messages. please initiate a "do not disturb" on [protected]

I am having a prob...cant send msgs to order numbers bt I m able to receive msgs...mi chngd the msg centre number evn...bt its of no use...plz hlp me out...my phone numBer z :[protected](airtel)

Even I am also having the same problem. I don't know what to do. If Airtel is not taking care of this type of problem as RED FLAG then we must switch over to other service provider.

will see more about you

my cell No. is [protected] I want statement imm.

[protected] No Holder arasment my Wife Drakshayani from Chittoor Dis.
So Plz This No. Woner & Our Address. Phone Location.

my land line no;[protected], i have internet connection, but i did not get telephone bill and also a internet bill both hard and soft coppies for the last two months, pl send the copies immediately.thank u

Hi

I'm also have same type of proble.To cancel also is very difficult and expensive.This is realy disturbing me a lot.Calling customer care also not help full.

Manoj
[protected]

Hi,

Since last 2-3 weeks I am getting VAS messages even after I have not activated then. I have been getting messages from 290603.My service is Airtel Lifetime prepaid. The same issue with my another Airtel Lifetime prepaid. Please stop this service and pay back my money for both the mobiles nos.

i want to out going calls deactivate only incoming i want
my number is [protected]

I am an AirTel Kerala subscriber [protected].
Lot of time I faced cheating from AirTel (CheTel).
Three or more times they refunded back. Once Hello tune automaticaly activated. Again they billed two called for 59sec. Actually AirTel charged for ZERO call duration. These all are come under 392 IPC.
Now I requested for MMS service on 12-9-08. Again an again contact customer care. Today is 22Sep. They not activated MMS on my number. More than 10times contact vth customer care. Very bad response. Govt departments are much better than AirTel. So all pls aware silent cheating and robbery of mobile service providers.

i want airtel kerala message centre no.pleas send me my email id

Sir I use Airtel Prepaid Card from Nov 2005.Every time some calls are coming from AIRTEL for promotional offer like hello tune and other services.
On 26 April 2011 one call received from [protected] at 2.51 PM.This call for Hello Tune when I disconnect the line msg come from 543211 that "Thanks you for using HT service.Now listen to the Fulltrack of Do Lafzon Ki." and deduct my Rs 15/- from my current balance.
But sir I am not interest any types of Tello tune.Why they activate this service in my mobile (+91 [protected]). Please deactivate the same and credit my Rs. 15/- and obliged
Thanks
Anil Kumar Tripathi
+ 91 [protected]

Thx Mr. Rakesh Ranga, I received my money back and also disconnect my hello tune.

Regards
Anil Kumar Tripathi

unable to talk custmer care in airtel, very pathetic service.

Airtel is one of the Third class service providers in the maharastra.


Useless service provided by airtel

I got calls and messages from unknown numbers so many times.I got piece off.So I want to know the detail information of that guy.I already called your customer care, but they can't provide me and they gave me this website.So would you be able to provide me an information of that guy if i give you tha number?

My pre-paid mobile [protected] was blocked for incoming and outgoing calls on Monday. No prior information was ever given to me. I have tried to get accross to your Customer Care at [protected]. It has a long a winding process and at the end I hardly get any information. With great difficulty I managed to talk when I was told that I need to submit documents.
I am using this number for the last 9+ years. Any way I gave the documents to your Malviya Nagar office day before. Telephone is still blocked. I was told it takes 72 hours for documents to reach head office in Delhi from Malviya Nagar.
It is unthinkable in this era of technology and instant communication.
What I have lost in terms of work and communication in this period cannot be explained.

Hello all.
I have taken Airtel corporate plan for Dell – Pune. Under this plan I have taken 2 numbers on my name, with the same address.
1] [protected]
2] [protected]

But for 1st number outgoing is not working, from last 7 days, because of verification issue. If I have bought 2 numbers under the same plan, with the same address, and on the same day both the numbers got activated, then why outgoing is bared for 1 number because of verification issue. For another number([protected]) outgoing is on, and it’s verification showing positive.

It is very funny. I am facing discomfort and irritated because the reply which I get from Airtel executives. These executives are from Wegacentre Pune office.

Atil – [protected] [TeamLeader]
Dilip – [protected] [Executive]

Above mentioned both the guys came to my office and sold me both the connections. Everytime when I call them most of the time they do not pick up the phone.

Please tell me what is the fault of the customer in this issue. Problem is totally from Airtel.

If my outgoing is not started for [protected] in next 4 hours then, I am going to stop the service or I will go in consumer court.

I lost my Mobile Evening 9.00pm dated: 18.05.2008, i launched my complaint to block the sim card i wanna known isnt blocke or not i will be highly grateful to you, if i get the reply

i have airtel prepaid phone of nokia.Today morning 7a.m i have lost it.My cell no. is [protected]. Please block all outgoing call from that no.as i have balance of 330Rs. my cell.is on name of
S.S.Thapliyal

Absolutely agree, have a worse experience wherein I was not able to make STD calls to Pune and suffered as I had an important patent issue going and you know how the attorney's are. Had applied for disconnection on 26/5/08 and it seems they have woken up only on 19/5/08 after i had sent a cc to nodal officer and appelate authority, though they have agreed to take back the bills sent to me after 26/3/08 and have asked me to ignore the same, it does point at apathy towards consumers by AIRTEL. Airtelk owes me an explanation for the STD issue but has calmly choosen to ignore it. They have conveyed that the connection is disconnected from 19/5/08 and technically this means that they will charge me rental at prorated basis. I have written against this and hope the AIRTEL responds. Let us start a forum of People against "AIRTEL"!!

Last One month I have facing indoor network problem.For example, when the phone is into the home, at this time no network in my phone.I have no any call send/received, massages are not send, no internet connecting for networking.The error massages are no services for no network.No any tower signals in my handset when no network.The problem is not only my problem hole this area's problems are same.Please do something as soon as possible.Haneset-Z550i, Phone no-[protected].Area-Vill+P.O=Raghunathpur, Hooghly(W.B), P.S-Dankuni, Pin-712247.Tower Landmark signals are Makhla, Hindustan Motors, Naity Road, Dankuni, Uttarpara etc.Please solve this problem as soon as possible.Thank you.

Dear Sir/Madam
I am useing airtel prepaid no. is [protected]. At this i am facing problems from ur customer care service regarding to change hello tone. i want to change my hello tone so i used ur service no 543215 nd record the which i want to activate. than i got an sms from +[protected]. In this sms if call this no. i have charged Rs1/min nd if i do sms its free but i have charged Rs5 at sms nd from call i have Rs1 but than i call its cut nd i dont talk nd not hear so whan i call at 121 thay tell me iwe havent today's record plz do it early nd needful. plz give me the feedback

thanks
rajesh singla
[protected]

Contrary to the complaints, I have had exceptionally good experience with Airtel. Their network is the best in the country as on date and their customer care department is responsive and provides quick solutions. I had a complaint with the billing and within a few days they refunded me over Rs. 900/-. Undoubtably they would deserve the praises.

I took a post paid connection [protected] before three monts, the plan was as 222 plan in which i am supposed to get 222 mins free talk time. in mean time i requested for an added value service of std package, and i confirmed thrice from customer care service that weather by using this added value service will there be any problem in getting free 222 mins talk time, i have been confirmed as there is no connection between added value service and bill plan, but when i receive my 1st bill I could see that i was not given discount on free talk time, but as it was my first bill I could not clearly make out what was the problem, the same was continued in the 2nd month bill, so when i asked custumer care they said that i am not authorised for free talk time because iam availing added value service, after a lot of argument instead of a discount of arround 550 rs i have been given a discount of 220 rs only. i dont think so i am on fault at any side.Airtel being such a big concern giving various clarifications from customer care service is not at all accepted, and even i have forwareded 2 compliants regarding network problem, which has not been sorted out till date. Even i could see that I am not given my free talktime in my present month bill even after deactivating added value service. i hope i ll get a good reply very soon.

hi
I use a post paid connection [protected] before three years.i have not satified your bill paln compare another copmany in assam.your call rates is to higher another company.airtel is very costly to another company.i decied for this reson surrender my connection and take another company postpaid connection.plz reply me this month before surrender my airtel connection.

hi

I use a post paid connection [protected] from three years.i have not satified your bill paln compare another copmany in assam.your call rates is to higher another company.airtel is very costly to another company.i decied for this reson surrender my connection and take another company postpaid connection.plz reply me this month before surrender my airtel connection.

Dear sir,
With reference to the subject cited above, I would like to inform you that, whose mobile number [protected] and who is calling to me any time. This mobile number person is always disturb me and Harassment any time anyway.
Therefore, I am request your honour kindly imform me complete address / name / number owner, who is calling me and which district.

Yours faithfully,

Kanish Brahma
my number is [protected]

I have been scammed by Airtel landline - they activated 'helo tune' without my consent and now are charging me Rs. 30/month for it. They are not allowing me to disable it - It seems I have to call a number at Rs. 3/min to disable it.

I had quite a few billing issues with them. I have already disconnected one landline (I had 2 landlines from Airtel - their service was good in the intial days.)

I am planning to approach consumer court. Do any of you want to join me? Our case will have a lot of weight if we team up and it will force Airtel to seriously re-consider its unethical business practices.

I AM UNABLE TO RECEIVE MMS messages
& even for AIRTEL LIVE


Thank You
my no.is [protected]
Prasanna

Hi,
Now i'm in 299 plan..i want to know my call charges ..
plz snd me the datails of my plan..dont delay it..

i want to disconnect my number for airtel and hav been in d que from last 4 days...what is dis .i herby request you to jus disconnect my number a.s.a.p...ma
number is [protected]
referance number provided by your airtel exective:[protected]

Two post paid sim cards were alloted to me

1)[protected]

2)[protected]

these were not accivated by me for my present sim card was in

operation from a different service provider. I have been reciving bills for the same, I wish to discontinue your service immiadetly. I will pay under protest the bill amount, I will never reccomend any one to use AIRTEL.

dear sir
i am
saeed hasan qumar p.o. basna disst. mahasamund c.g. you have fixed to your tower in our land against m, onthly rent ru.2800.this year we have recived rent jan/feb/march/may/june you are not send the rent of the month april .in the last year 2007 we are recived the 11 month only . i have inform to your office to by writeen and phone no.[protected] but no respons . please send me bl.two month 5600 ru. if you want ac. iam ready to send all ac. . ok thanking you
saeed hasan

my my mobile no is [protected] n hand set model is nokia 3310 my bill as on 24/06/2008 is 2141.38 but as per airtel customer care feed back the bill is due to browsing airtel live but my mobile is not capable of downloding any ring tones and wall papers but i have only chated in airtel messanger and i am clearly informed by airtel customer that airtel messanger is free of cost. but iam charged with 2141.38 which is abosolutely wrong. i need clarification

Dear Sir,
Subject:- Complaint regarding not making my Post-Paid ( Rs. 500/-) MOBILE connection operational
I had paid Rs. 500/- in following shop of Airtel for getting mobile connection(post-paid) & submitted relevant documents to the person looking after this job about four days back. After repeated follow-up in the shop we are not getting any correct information regarding where the matter is stuck-up.We seek your help for getting our job done,
Name of shopwhere money(Rs. 500/-) is paid:-
TOUCH, Shop No.4, Ganpati Mall, Samtel Road, BHIWADI, Dist.-ALWAR,
Rajasthan- 301019
OFFICE: [protected][protected], FAX:[protected],
E-MAIL: caretouch.[protected]@airtel.in
My Name:- VINAYAK MANOHAR BAVDEKAR
SIM No.[protected]
Mobile Airtel No. [protected]
I wish to bring to your notice that such type of harassment from your authorised dealer to a customer like me will tarnish the image of your organisation.
Looking forard to your prompt positive response.
Thanking you,
Yours sincerely,
V.M.BAVDEKAR,
GENERAL MANAGER(TECHNICAL),
ACRO PAINTS LTD.,
BHIWADI, RAJASTHAN

I am a retailer of airtel connection. I am unable to get the amount of 8 sim activation worth Rs. 240/-. The activation for month of June'08. I have received the sms from airtel. But unfortunately the sms was deleted from my inbox. So, the local dealer of Dakshin Dinajpur, Balurghat disagree to give the amount of activation. Please do the needful steps for myself.

To. Customer Service (Billing Dept)
REQUEST FOR STATEMENT STATUS FOR THE MONTH OF FEB
- JUNE '08
[protected][protected][protected][protected]

Dear Sir,

I the above name and my Airtel Number : [protected], A/C No:[protected].

Pls I did not received this bill and I request if you pls kindly send me a copy of the statement as soon as possible to the above e-mail number.

Yours Sincerely,
T. Dhananjay Shetty

dear sir,
My problem is not solved from last month and customer care also not forwarding my complaint in a right direction.
I am having a frnds plan, we had create a group latter time all the members break from the group all member getting msg that he is breaked from the group after one day we are getting msg the is group is dissolved, all the members create new group or join another group but still i m connected to that group which is dissolved when i m trying to breake i m getting a msg that i cant breake as i m not member of this group and when i m trying to join the group i m getting the msg that i m unable to join the group so if i m in group then i have to get break and and if i m not in group then i m able to join.ur server having prob to my number plz.. solve my complaint.my mob. no. is [protected]

Hi, Till date i'm no getting network at my home place as well as my society area. Many times i called 121 but not getting proper responce, always says u r complaint in process, my cell no [protected] this no i'm using last 5 years. we are staying at ghatkopar depot (East), Opp Ghatkopar Best Depot, all my friends getting same problem, If this problem not solve the earliest then we have to think to changed the service. All other service providers getting full range exp. AIRTEL And Why. If Airtel All ways says in adds best in network.

Kindly Do The Need Ful.

after purchasing my airtel life time prepaid connection, i used to get display on mobile that" balance amount and call usage charges" showned upto 4 months, after that NO MESSAGE WAS COMING ON MY MOBILE. After making complait to CC (three times no action is
being taken. Can I expect some action at -least from your end or I have no other alternative to go for other services. My mobile No.[protected] AP circle Vizianagaram. I eagerly await for your early reply.

hi .iam geting some kind of distapence when iam making calls & that to iam unable to make calls very freqvently . so irequest u to solve my proble as erly as you can thanking you

hi .iam geting some kind of distapence when iam making calls & that to iam unable to make calls very freqvently . so irequest u to solve my proble as erly as you can thanking you

dear sir, i'm not satisfied with your customer care, no one answers these no's [protected], 41666000.And 41666011 is not working.connecting to ur custmer cara is really very difficult.Its easy for you to give a good excause but very difficult for us to get to talk to a customer care executive, who is in a hurry to say, thank you for contacting airtel.there should be a number. which should be answered by a executive insted of the leanthy prosses which we have to go through now press this number press that number.Please when the customer needs help he calls you and i[censored] don't extend a helping hand who should he look upon?Please some one who has a heart for the company earn your salry and do look in to this matter, dont leave the customer on the mercy of a customer care executive.thank u.

Hi i'm from Tamilnadu and my no. is [protected]. I disturbed lot o[censored]nwanted msg and call from u like hello tune, season special devotional offer. I dont like to receive any msg and call from u except my plan recharge offer. Otherwise i'll take legal action against u.

Dear sir,

please kindly discontinue the hello tune subscription immediately.
my mobile nunber is [protected].

Fully agree.. the customer care is generally a face of a company and its really in Airtel.. Most of the customers do not know many things.. and are stupid enough not to solve any problem

disconnect broadband immediately from [protected] because broadband is not working from last 10 days due to company's fault...

dear sir
i am from rayagada . i made a comlaint as one of my friends prepaid conection got outgoing n incoming barred ..it was a fresh new conection of arround 1 month my friend's mob no is [protected] when i made cotact to ur customer care they told me to cotact after 4 hours.. i did the same but i didn't get the solution. they told me that they have forwarded the complait n it will b solved with in 4 days .. but nothing was done again i talk to ur customer exicutive he then registered a complaint vide no 72369 dt 26/7/08.. they again told me that the problem will b solved in few days ...but till to day nothing has been done.i think airtel don't need more new conection till today even we dont know why it was barred

please imformation GPRS validity my number [protected] please request me my help me

Sir, I am a Sub-Inspector of Police working in Tamil Nadu, Chennai City. My Mobile No. is [protected](Postpaid). Of late I am receiving unwanted and threatening calls from lot of public and my colleagues( Police). Becoz of this, my regular official duties are badly affected.
I request you to do not furnish any details (especially bill details)to any one, even to the police, cyber crime etc without my knowledge if they approached.
This may please treated as compliant inform all the concerned.
Early action is highly appreciated.
I am awaiting for your feedback in this regard.
Thanking you sir.

I have taken sim no[protected] and my mobile no is [protected] on 29th of september.I have made recharge of 100 rs.mobile is showing the balance but still incoming and outgoing in not working.i have tried to 121 no but it is useless.plz solve this problem as soon as possible. i am worry for this.

Airtel ppl themselves don't know what all they add in the bill...Leave alone about helping us... they themselves need mental help !...Cheaters !

I want to know the details of calls and sms last 15 days back of my Mob. N. [protected].I think some one is misuse my mob.kindly send me as soon as possible.my other mob. n.is [protected] . thanking you

91-[protected]
I want a details and address of the above number. please mail me fast.
thank you.

Airtel — no able to join the group

i have bought a new airtel friends prepaid card and so want to join in a group of three, as given by the network the group password is not valid, though there are three sim cards that are in the same group and very much working . i have called the customer care several times but they have no given me the right solution what so ever.

AIRTEL is a BULL .

Since I shared my number with many clients, friends and relatives I had to pay 4500/- cash to retaion my number for changing from postpaid to prepaid, because of their cheating in the bill.

Their custcare never asnswer properly, if call them again they keep you on hold for hours.

Third class people. Without any value.

dear
sir,
actually sterday mrng i had lost my mobile wth sim too act. my mobile no is [protected], so i want to replace my sim so cn u send me da details to replace my sim
sai

I have been having a very tough time with the Airtel Customer Care which is unbelievingly unresponsive. I had a message scheme activated when I was in my home network(Delhi). Thereafter i went out of station and the roaming charges started to apply. But even when i returned to Delhi, Airtel charged ( and continues to charge) roaming rates for my messages which is absolutely ridiculous as I have a scheme which should resume as soon as I reach back within my home network. I have logded a complaint six times but to no avail. Each time the executive tells me that your complaint has not been registered!...It would be great if the matter could be resolved ASAP.

Respected sir,
i am Satyendra, student of Ajay Kumar Garg Engineering College, Ghaziabad, using airtel prepaid connection with number [protected].sir today 0n 26 jan 2009 at 9:55 .I recharge my airtel after confirmation of std tarrif of Rs. 99 for 3 months validity with Rs. 1/min call by the retailer but when i call then i found that call rate is Rs. 1.50/min. Then i call customer care they told me the Rs. 99 tarrif is converted into Rs. 97 tarrif and Rs. 99 tarrif for the life time recharge which i don't want .all this is happened due to the lack of information by the retailer and now he is not commiting his mistake.So please help me and transfer this life time recharge into std tarrif for 3 months validity with Rs 1/min call rate.oterwise can't tolerate all these anymore and definitely i'll drop my connection.Sir please help me
as soon as becuse i am very tensed at this time because of all these things.I'll be thankful to you.

Respected sir,
i am Satyendra, student of Ajay Kumar Garg Engineering College, Ghaziabad, using airtel prepaid connection with number [protected].sir today 0n 26 jan 2009 at 9:55 .I recharge my airtel after confirmation of std tarrif of Rs. 99 for 3 months validity with Rs. 1/min call by the retailer but when i call then i found that call rate is Rs. 1.50/min. Then i call customer care they told me the Rs. 99 tarrif is converted into Rs. 97 tarrif and Rs. 99 tarrif for the life time recharge which i don't want .all this is happened due to the lack of information by the retailer and now he is not commiting his mistake.So please help me and transfer this life time recharge into std tarrif for 3 months validity with Rs 1/min call rate.oterwise can't tolerate all these anymore and definitely i'll drop my connection.Sir please help me
as soon as becuse i am very tensed at this time because of all these things.I'll be thankful to you.

Airtel — Airtel service is just piece of shit.

Airtel service is just piece of .
my no-[protected]
Do i need to go to hell to stop airtel dada sub10 service...
My balance is deducted every day..i m not able to recharge...customer care is just show off..

Kindly help me otherwise i m goin to throw this sim in fire.

Dear sir

I rama krishna, Vijayawada Here My complaint i am receiving alerts from 54321 and they are charging.

I want to de activate the alerts. Please deactivate. my phone no:[protected]

hi sir
i am selvakumar this is my
mobile number [protected].
currently i am in my native place. i am not having the coverage in my place. so i want call divert option to other number. i am missing many important calls from my college and friends.
i can ready to pay monthly charges if necessary.
please forward imm and give me the option of call-diverting...


selvakumar.k

jayeshbhai & co. — free massage

if you are always right then give me one day/week free trial, if I satisfied with your performance I assur you to subscribe with you.

Give me your office address and customer care office contact no. if possible then give me the no. of your ahmedabad based office executive.

from

Jayesh faladu

http://www.amchiemumbai.com
Send flowers to Mumbai for same day delivery or delivery on your desired date. One can also send gifts, cakes for delivery in Mumbai. We are local florists and gift shop at Mumbai to send flowers, gifts, cakes to Mumbai and all over Maharashtra.

The service provided by AIRTEL is pathetic

if you call the customer service - they will never be able to solve any problem - but they are trained to use the words ' sorry for keeping you waiting on line', 'thank you;

when it comes to solving your problem they are absolutely of no use

even the appelatte authority has herself told me that she is helpless in getting her people to speed up work and she has not even given a deadline for it

i have a problem since the last 10 days no resolution has been provided

i wonder if sunil mittal is aware of it

i have sent a mail to his ID

I do hope he gives a second look at the way things are handled at AIRTEL

AIRTEL should understand that professionalism does not mean just saying thankyou and please and sorry

there should be a genuine effort to solve customer issues

Please stop unwanted ad messages to my number

My number is [protected]
I have received lot of cricket score alerts.But i did not select any option for this.I have lost my most of the balance because of this alerts.I got irritated.I have tried to cancel this option but it does not.Cricket scores should not come to my number again.

I am having Airtel prepaid service.My mobile number is [protected].I have received lot of cricket score alerts.But i did not select any option for this.I have lost my most of the balance because of this alerts.I got irritated.I have tried to cancel this option but it does not.Cricket scores should not come to my number again.

M. Dey,
Serious Fraud Investigation Office,
CGO Complex,
Paryavaran Bhawan,
New Delhi
[protected]
[protected]@yahoo.co.in
[protected]@gmail.com

[protected][protected]-----
My relative statying at Tinsukia (Assam). They always received a call from [protected] to their mobile No. [protected]. All the time harrassing them over phone & using slang language. So, I, therefore, request you kindly trace the name & address where from the call is coming after that I will take action against the culprit.
Thanking you,

M. Dey

Airtel — STD call was charged Rs.550 per minute

I have received last month bill (dated from 20/10/2010 to 19/11/2010). In that one of my outgoing STD call was charged Rs.550 per minute. That number is also an Airtel number and also my mobile does not have international outgoing during that period of time. Same I was complained to customer care but the response was not good. They were saying the bill was generated and you have to pay.

I have received a message from Airtel on 15/11/10 saying your total usage till 14/11/2010 is Rs.5968, which is nearing your credit limit of Rs. 6800. From that day I was mentaliy upset.

FYI. I have attached that page and high lighted by red colour
I have registered a compliant to Airtel customer care on 22/11/10. Service request no:34691147
My contact no: [protected]

i have re submitted my document for re verificaiton, before more than 15 days but till now i am not sure whether they have recived my document or not. plz inform me. my mobile number is [protected]

my name is Abul hason choudhury ..address .. village - jabha, karinmganj, assam, 788712 ...
i am a purchages of new sim . This sim card for recharge of Rs.111.00 / donot cameing his 1st month facility of airtel to airtel balance of Rs. 20

my sim registration fail but airtel could not help me to use it in normal conditions.

sir,
I have prepaid Airtel Mobile No[protected] under Orissa Circle . On dated 1.05.09 morning i have made phone to local Airtel mobile no [protected] for 21.13 minutes but deduction made Rs 33/- from my prepaid balance evev if i have recharged with power pack, it was supposed to deduct 35 paisa per minutesX21.13(24)=Rs 8.40 So it was total unjustice & broad daylight rubbery of AIRTEL People.

Bishnupada rout

sir,
I have prepaid Airtel Mobile No-[protected] under Orissa Circle . On dated 1.05.09 morning i have made phone to local Airtel mobile no [protected] for 21.13 minutes but deduction made Rs 33/- from my prepaid balance even if i have recharged with power pack, it was supposed to deduct 35 paisa per minutesX21.13(24)=Rs 8.40 So it was total unjustice & broad daylight rubbery of AIRTEL People.
Bishnupada rout

CALL DETAILS FOR MY NUMBER [protected] INCOMING N OUTGOING SMS'S ALSO TO MY EMAIL ID

Airtel Prepaid — Miss charging

Dear Sir,
I am an airtel consumer for last 2 years last week my balance amount was reduced two times on no outgoing calls,
So, Kindly do the needfull of on my account.
Yours sicerely,
Shanmugavel .N
[protected]

respected sir,
i am jinal patel, i want to ask can i delete my all received and sent messages & another question is can messages be seen if all details about my number is given,



thanks

kindly de-activate this sim as i have 2 airtel sim cards. thankyou

I am working in Andheri east. I knw there is some network proplem in Airtel but for hw long we will suffer from this since we are facing this problem only in Andheri area because I can called my other friends those are out of Andheri and having airtel connection, but I can't receive or made any call from my mobile to any number. Please provide your any other helpline num since now days 121 is also not working.
looking forword for your help. Thanks.

I have purchased a New Airtel sim ([protected]) and charged a life time prepaid on[protected], the same was activated on the day itself.
From the time of activate I am unable to receive the calls from other mobiles which are having sim card of Vodaphone & Aircel with the reply of "NUMBER WRONG, PLEASE CHECK THE NUMBER"
the matter was communicated and registered as a complaint with Airtel Customer care on[protected]. They have replied that the defect will be rectified with in 6 days on or before[protected]. Again the matter was brought to the notice of customer care and once again they have replied that the defect will be defect will be rectified with in 6 days on or before[protected]. I dont understand why Airtel is required so much of time in solving my problem. I am facing much hardship in getting important calls from my relatives and other friends which is giving lot of mental agony to me. I request you to give special attention in solving my complaint.

My office phone doesn't work since one month. I try your customer care not responsible of your side. Please do the rectify the complaint.

respected sir, iam not getting outgoing calls and incoming calls .when i make a call its showing active call barrings. then i make a call to customer care with another phone, they told resubmit your proofs. then i went to customercare office in Nellore near kanakamahal centre. they are not responding well, they are telling go to madras bustand airtel office in nellore. then i went there and resubmit the proofs on six days before.still my phone is working.really in nellore customercare office is wrost.my mobile number is [protected].please reconnect it.

[protected] Outing incomeing call detail

[protected] Outing incomeing call detail

i have lost my contacts plz send me my numbers
regards
[protected]

I totally agree with the above complaint. I to was ayutomatically subcribed to the same Airtel service without my knowledge with no information on how to un-subscribe. i tried in vain to un-subscribe through yahoo web site but their is no option. no option o[censored]nsubscribe on airtel also. i have ended up paying Rs 26 every month for the last 4-5 months. hope airtel un-subscribes this service immediately

even me too.. i'vr been paying Rs. 30/- from past 3-4 moths for this unwanted service which i never use .. even called customer care..but nothing happened ! Airtel customer care people.. @@

Unsubscribe to Yahoo Zone
dear sir
My Mobile No. :[protected] I got an sms which states"dear user, yoursubscription to yahoo zone will be renewed in 2 days.you will be charged rs 10/.To unsubscribe please click here http;//203.199.114.183/yzu.wml sender 58243 message centre .
when I replied to unsubscribe I got reply invalid...

I totally agree with the above complaint and I, too, tried to unsubscribe on airtel.
Now they started new – that you have been renewed for weekly subscription service from. You have been charged Rs 20/-. Kindly un-subscribes this service immediately
Or I have discontinue with Airtel connection. My Mobile no is [protected].

Airtel purposely do this. By the time customer come to know this, he/she has lost lot of money.

Solution : You have to check your balance very often if you are prepaid customer. As soon as you notice it, send email to Airtel then they will revert your balance.

Is there anyway we can complain this to some government authority like TRAI?

But problem will be how can we prove it?

I M FROM DELHI
FROM ONE MONTHS I M TRYING TO UNSUBSCRIBE TO YAHOO ZONE & AIRTEL 64611001. WHICH I NEVER ACTIVATED. EVERYDAY MY BALANCE DEDUCT FROM MY ACCOUNT. I ALLREADY COMPLAINED IT INTO AIRTEL THROUGH EMAIL, CALL & SMS. BUT THEY NOT TREATING WELL TO THERE CUSTOMER. THIS THING HAPPEND WITH MANY CUSTOMER.
PLZ TRY TO REMOVE THIS VALUE ADDED SERVICES I.E. YAHOO ZONE & AIRTEL 64611001

MY NO IS [protected]

I am From Udaipur

3 times cricket info & friends chat service activated in my mobile no.automatically, next day i unsubscribe for the service but money didn't refund. If i want the service then i will use it for the validity period that is unwanted service and unwant deduction that is a sort of theft by airtel team

I dont want any value added service of Airtel, send the procedure.Because time to time unwanted applications subscribe to my mobile no. & money deducted from my account

bahadurgahr haryana have not been postpaid connection.how we can provide it self.

hi i brought a new sim from a shop near to my native place and i returned to own place i wish to tell i submit all records and document but my sim [protected] is not activated pls help me, i cant conduct the shop retailer becoz its too distance from me

Boss, you can only add local intra circle numbers to your friends pack...

this airtel friend card is 5 local numbers r 0.15paisa min. But 1 STD number is not activate in my number [protected] . So many time i call in customer care but no body help me.

I don't have any complaints. I just want to know about the Airtel Friends scheme.
Still is that option available?

Pls help me.

Thanks

Sneha

while by rechaeging 43 rs i got 10 p any A to A caling bt from next day i lose my friend benifits
Why this happened with my no? now cal rate is 1 rs to any other.
please help me

CC also not reachable

mera airtel friends card ka number hai [protected] uska ragistration fail ho gaya hai, Aur muzhe wo card phir se activate karna hai,
pls mera card activate kar dijiye.
ya muzhe koi scheme bataiye.

please contact on [protected].
please tell me about my query.

mera airtel friends card ka number hai [protected] uska ragistration fail ho gaya hai, Aur muzhe wo card phir se activate karna hai,
pls mera card activate kar dijiye.
ya muzhe koi scheme bataiye.

please contact on [protected].
please tell me about my query.

ya muzhe jaldi mail kijiye.

AirTel — airtel friendz

i am getting sms from unknown airtel friends chat no.[protected]....when i complain about this to airtel customer care...they said they are unable to do anything about this....i have not activated this service on my cell no....its really irritating...please help me regarding this.