Airtel Prepaid — stop airtel cricket updates

 
98 Reviews
India
 sakshi shrivastava
cricket and matrimony updates are automatically updated on my airtel prepaid mobile no. deactivate them plz as its not proccessing frm the cel phone. my no. is [protected].
Complaint comments  97 Comments     Updated: Share0Tweet0

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Comments

Airtel-Prepaid mobile services — Airtel No Service

Dear Sir/Madam,

I am currently doing my MBA at XLRI, Jamshedpur.

In June 07 I took Airtel SIM from XLRI Campus shop, submitting

-Passport copy as identity proof

-Letter from XLRI as Residence proof

-Filled Airtel application form

Also

Filled 3000 rupees currency with one year validity.

Within one month it was disconnected. No response from customer care.

I visited Bistupur customer care center.They immediately corrected.

After two months again got disconnected.This time “Registration failed error” came.

After visiting Bistupur customer care I understood my sim has been “Disabled”

Reason: Documents not submitted.

No communication from your side before disconnecting.



With my hectic schedules in XLRI I feel I am wasting my time running behing customer care.

I am also responsible for many branding activities and my communication channel is always creating problems.



I spoke to customer care to understand that I cannot even get my money back..



Tell me what should I do…

I expect your quick reply..

Note: Last 5 years I was using Airtel in Bangalore without any issues

Airtel Prepaid — No response to mail and unable to subscribe

Sir,
I wanted to unsubscribe a service i once availed and sent an sms according to the instructions. I got reply saying that i am not subscribing to the service. Then i sent couple of mails to their customer care id and and got a auto generated mail in reply ayin my requested wud be attended in 24 hrs but did not get ne response from Airtel ever since. God knows wat kind of customer service this company runs. I cant ever get through to a customer care executive.

Airtel Prepaid Mobile Connection — Activation of Hello Tunes without request

Airtel cheating customers

I am using Airtel prepaid card. On April 10 2008 I received three continuous SMS from Airtel Number 543214.I just opened first SMS immediately 30 Rs deducted from my account .

First SMS content is
“Congratulations! You have subscribed to Background Music and Rs30 has been charged. Now talk to anyone with your favourite music in Background .Just dial 57775”

Immediately I called customer care 121 and asked about this stupid thing, they said this service will be activated if we open the SMS. And to unsubscribe this service we have to call the same number from which the SMS sent. But it is not free call Airtel is charging 1.50 Rs per minute. I didn’t want to do it from my side .So I logged complaint. However, the money not been credited to my account nor has the Hello Tune service been de-activated.

Friends don’t open and SMS coming from 543214 or any similar number.

Airtel Prepaid Mobile Connection — Money deducted from the balance amount for some unwanted service without any prior information

Airtel the telecom giant shows why the company is earning huge profits. They do the things their least bothered about their customer. Today I got a call from customer care of Airtel they informed me about some missed call package in which I was least interested, though I told them I am not interested in their package, I got message in the evening that "15 RS. have been deducted from your account for the subscription of Missed You services for the current month". When I called up their customer care center they told that the amount will not be returned back and they simply deny whatever I said trying to prove that I am lying. Airtel has been in this business of cheating people as I have heard this problem from so many people before.. Airtel the cheaters..

AIRTEL prepaid mobile(life) — phone disconnection

sir,
I had activated my mobile phone one month back with AIRTEL prepaid.i attached my passport zerox an all the details required, informed to me by the airtel retailer.
after one month AIRTEL relised my documentation is less.
they have disconnected my incoming.i cannot understend this.
i wana file a case on AIRTEL for this harresment.
i would be very greatfull i[censored] help me in this matter.
most of our fellow countrymen bear with this injustice from telecom companys.
my mobile no.[protected]

Airtel Prepaid Connection — regarding left time issue

Dear sir

i am gupteshwas prasad from Ranchi i am having airtel connection one year ago and in March i recharged my [protected] with life time super value vaucher 499 at that time my validity shows 2024, then it shows 2010 and right now it is showing August 2008 i called customar care, but there is no responce from Airtel side they told send SMS i send lots of SMS regarding my problem i am having this problem from 2 months i lost my lot of money because life time facility is not given me. I think Airtel customar care service is most horrible service.

Thanking you,
Gupteshwar Prasad
Ranchi

Airtel prepaid mobile — stop subscription

Suddenly i have received one sms on my mobile
([protected] and [protected]) says- Thank you for subscribing the Jokes & hello tune...I had never made any request for either of two. I contacted several time airtel customer care. Everyday different person attend the call and tell that your complain has been registered. Those services will stop and account will be credited within 24 hours. But it never happend in last six months and I am paying more than 100 bucks per moth for nothing.
want some information about your service if possible please contact

Airtel Prepaid — JOB ALERTS SMS DISCONNECTED

PLEASE I REQUEST TO YOU PLEASE DISCONNECTED MY JOB ALERTS SMS CURRENTLY IF I WILL COMPLAINT IN TRY MY NOS IS [protected]

Prepaid Mobile — Magic not activated

I am from Jamshedpur, Jharkhand having mobile number [protected]
I had opted for activation of Bsnl Magic on 7th of January for Rs 111/- through local service provider.
Till date I could not get this facility.

Airtel Prepaid Connection — REGISTERING JOCKS ALERTS WITHOUT MY PERMISSION OR REQUEST

I purchased a prepaid connection of AIRTEL no. [protected] of punjab circle but since the time of purchasing the connection I am receving a message from 64611001"you have been renewed for (daily) jokes pack text based services subscriptionon AIRTEL STK you have been charged Re. 1/-" But I never put a request for activation such alerts. and I am loosing Re. 1/- on daily basis SINCE MORE THAN THREE MONTHS, However I send mai on 30th Jan. 2009 to stop these alerts and I got a ref. no. is W[protected] but not stops alerts another time I send mail then I got Service Request no. [protected] And I send mails on & on five time But no changes, IF A LEADING COMPANY SATISFY THEIR CUSTOMER IN SUCH MANNER THEN HOW CAN WE FEEL " RISHTO KAA ATOOT BANDHAN)

Airtel Prepaid — ACTIVATION OF HELLO TUNES WITH OUT REQUEST

I GOT 1ST SMS FROM 678520 REGARDINGDEDUCTION OF RS 20 AS SUBSCRIPTION OF 20 DAYS
SECONDS AFTER I GOT ANOTHER SMS FROM 6782REGARDING DEDUCTION OF RS15 FOR SONG FOR SONG YE DIL AASHIYANA
THEN FROM 543211I GOT A SMS WRITTEN V1 I WAS AGAN DEDUCTED RS 20 FOR IDONT KNOW WHAT

Airtel - Andhra Pradesh — Mobile service deactivated automatically for a Postpaid mobile

This is the problem my father is facing since 10- 15 days.He is using Airtel Post paid since 2 years and paying bill regularly and having clean bill payment history.His mobile number is [protected].
But suddenly 1 week back Airtel guys without our knowledge they changed the postpaid sim to prepaid and barred all the incoming outgoing calls and messages.And at this time we are out of state and my family members need to contact my father and the airtel ivrs says the number your trying is out of service.
So i got the mobile and checked some of the messages got from airtel and all the messages are like messages sent to prepaid mobile stating you are running out of balance please recharge your mobile. How can a postpaid mobile need to get recharged?? I shocked.
So my father went to basheerbagh and logged the complaint with the customer care executive there.
we waited for 2 days in a hope that problem get solved
Then also there our mobile isnt working
And i call to the customer care guys.These guys are like lazy and rude and not responding well to the call.Again i explained the entire problem / story to them requested the customer care executive to escalate to technical manager and requested him tfix the problem.he said the problem will be solved in 24 hours
The problem never solved for the next 2 days also
Again my father went to Airtel office Bhasherrbhag for 2nd time and explained entire proble and we waited for next 2 days
NO good signs
This time again I called the customer care and Iam shocked to hear from Customer care exce telling your number has been disconnected and the annoying thing is he says I cant help you go to Airtel office
The pain point here is elderly persons like my father cant go around offices and they are not technically sound to dail through airtel ivrs and speak to customer care
And the problem never solved
Iam asking AIRTEL top MANAGER or CEO...who ever is the highest responsible person..Will you wait if I dont pay my mobile bill ??? atleast will you wait if i pay bill the next day of due date...you will not you will put a fine on my account
Then you are responsible for providing a clean service and you cannt convert the numbers automatically to prepaid
So for all the inconvinience you caused me dont ask me to pay bill and give a explonation for the inconvinience you caused to my father.

And also I looged like hell number of complaints regarding the network problems at my home .. you guys never care regarding providing good signal..
AIRTEL NETWORK IS POOR POOR POOR POOR POOR MAN...
if you guys are really Customer oriented fix my problem ASAP and get back to me

Prashanth
[protected]

Airtel Prepaid Service — Deactivating services without notice

I had brought a new Airtel connection some 20 days back and was duly activated. However, the call for local address verification came at a crunch situation, where i committed to the person calling that i will call back at the same number, however when dialled there was no response.

However, after a couple of days without any prior notice my outgoing was barred on 15th May, incidentally I was out of town then. it took me 2 days to figure out the reason behind it, which was told as incomplete documentation. Instead of wasting any time in arguing, i promptly resubmitted a set of documents on 18th may to an Airtel office, on which i was assured that within 48 hours, outgoing will be restored. As of today i.e 21st may my outgoing is yet to be restored. Repeated calls to customer care was met with apathy and no clear response.
Again on 21st evening i submitted m documents for the 3rd time and was assured that prompt action would be taken by two senior executives who intervened when the customer office people were rude. However to my dismay even my incoming has been stopped on 22nd evening.

I would like immediate renewal of my services and an apology from the company

AirTel — To stop my airtel services.

Dear Sir,
I had taken connection of airtel mobile postpaid for numbers [protected]/ 51/ 52 and [protected] also [protected].I am feeling frustated due to service.I had activated my GPRS service a few months ago, but immediately de-activated it a few days later.Even then i am recieving GPRS bill till date and said so to ur manager from Vega Centre, Pune, Mr.Satish Matani/Mr.Manish/Mr, Prarag Sathe also knew my case very well.U are requested to disconnect these number with immediate effect.My billing cycle is from 26th to 25th.Therefore i request you to stop my service from tomorrow and send me the updated bill.

Thanking you,
Rajesh Gosavi,
Swapnapurti Estates

Air Tel Pre Paid Services — Deactivate outgoing calls for no valid reason

Air Tel Service provider offered me [protected] about four years ago on completion of documents in terms of their requirement. I have been operating this cell number for the last more than 4 years on pre paid basis. On May 25, 2009 I received a message from Air Tel that since documents are not complete the services would be deactivated if documents are not submitted on or before[protected]. on[protected] I received another message intimating that since I had not submitted my connection will be discontinued. I was required to contact Airtel on Cell number [protected]. Inspite of my best eforts I was unable to make the contact as the phone was either continuously busy or the subscriber did not attend the call. However, the services was discontinued with effect from[protected]. I came to understand that Air tel officials had misplaced my original doucments and did not find them at the time o[censored]pdating and therefore the action of disconnecting, . The action of Airtel is a criminal breach of contract of pre paid services. The high handed and arrogant attitude of the service provider cannot be brushed aside. I hope suitable action be taken against the service provider and I should be compensated for the damages.
Suddenly i have received one sms on my mobile [protected].
says- Thank you for subscribing the ring tone...I had never made any request for the same. I contacted several time airtel customer care. Everyday different person attend the call and tell that your complain has been registered. Those services will stop and account will be credited within 24 hours. But it never happend in last six months and I am paying more than 100 bucks per moth for nothing.
sir,
i had a plan of family and friends.but on july 1st i deactivated that but in july 1st evening you cut an amount of 25/- rs from my amount.i am not satified with your custmercare number.what is the exact number for andhra pradesh 121 is not working.

my mobile no is [protected]

previously also it was happend like this with out activating any thing you cut an amount of 30/-rs from my amount..later i struggled alot for that..

please stop such things and return back my amount
Just dial *646*601# and follow the on screen menu. there will be an option "manage ur account". follow these . and u can deactivate this service from there !

Airtel — cricket alerts not stopped

I have airtel number in MP state. called custmer care many time to stop cricket alerts, but didn't get any favourable response. Please have a look.

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    Airtel Prepaid - stop airtel cricket updates