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[Resolved]  Airtel Prepaid — customer care services

Sir,
from last one month I am not get contacted to your customer care services because when I call to ur customer care executive the computer simply says that please send ur query by SMS which gets me in trouble so much. I am using the airtel services from last 2 years and the airtel gives me the full satisfaction from last 2 years but now a days it gets me in trouble and not me satisfaction Its haryana network are also getting so harsh day by day. So my request is that only please listen my complaint as quick as possible.
Complaint marked as Resolved Aug 14, 2020
Complaint comments  14 CommentsShareTweet

Comments

I AM NOT GETTING NETWORK AT HOME.
MY ALL FRIENDS HAVE THE SAME COMPLAINT.
"BPL" IS A BEST SERVICE PROVIDER IN OUR AREA & AIRTEL IS A WORST.
SO U HAVE TO IMPROVE LIKE BPL.
GIVE ME A REPLY AS EARLY AS POSSIBLE.
respected sir,
this is pulok roy one of the customer of your esteemed company, i am using your network through prepaid system of airtel since 1(one) year but regretfully i have to say that i am not getting your customer service since 29.04.08 just because of intentional discontinuty from your side . my sim no. is [protected].
so this is my request to you plese take necessary steps to mitigate this problem and oblige.

pulok roy
[protected]
nabadwip, nadia, w.b
today i can buy a airtel pre-paidmobil number 097172786238991100704115598003
address - 11/c. cpwd colony vasant vihar new delhi-110057
so pl activated my number i can submet the complet papres on the airtel outlet the shop keeper try to send activeted sms but network is not working, so plz activat my number .
i very thank full to you
deepak verma
mobil number new [protected]
working number [protected]
thanking you .
dear sir,
I M Avik Mazumder.my no is [protected] from resient days whenever i have inserted this sim card 2 my N70 nokia ph the balance deducts by 3Rs on each time due 2 my unfotunate subscription on anti-theif software.culd u please de-subscribe this above mention anti-theif software.
Dear Sir,
Good Morning,
My mobile no is [protected].my mobile is lost in train for dated 2/1/2009, please the immedaite close & Stop my mobile sim service as soon as possible, & Confirm the same for stop my mobile servies on my mail,
Thanking you,
Sangeeta
Dear Sir,

This is to inform you that Rs. 25 .00 deduct in my balance as on[protected] and many time call to customer care executive from yesterday but not refund our deduct mony till now.

please take care and refund our mony in my current balance.

Rgds,

B. M. Tripathi
Dear sir,

I am using [protected] air tel no. Am not getting network clearly. Most of the time my mobile displayed no network due to the Sim problem. Kindly give the new Sim with big circuit model Sim. Due to small circuit model am facing this problem. am using sony ericson mobile.
Goodmorning Sir,

I buy one 20 rupees prepaid coupon . and scratch the coupon but its not show the secret no.I really

disappointed while I travelling in the train. The serial No is . [protected]. My cell

no.[protected].Kindly do the needfull.

Regards,

Jayaprakash.
Good morning Sir,
So far I am not received any email reply from you about the prepaid coupon's scratch details. I am
already said coupon no. once again I am telling you the no. [protected]. 20 rupees coupon.
While I am in the train its not worked. And I kept the card with me. My Cell no.[protected].Kindly
give me the secret number of that card .

Thanking you sir,

Regards,

Jayaprakash
Dear sir,

I have not been receiving any messages (local nor national). This is happening since last seven days. I have called up customer care exceutives they have promised me to assist me with this problem. TILL NOW NO ASSISTANCE FROM YOUR END. My number is [protected].
i want my call details from 10-06-09 to[protected] so please give me details. becasue my mobile is lost & want to find the thief.
My Number : [protected]

Regards,
Dhanashri
I, Mr Divakar Jha gause having airtel prepaid connection no [protected], while I am trg to call for any enquiry or greiviences to the customer care no the reply comes some time that no does not exists, some time caLL recieved but when i am choosing option 9 for talk to customer care executive...
respcted sir it is not my complain aur u can say it is only my query because i have activated internet plan of 35/-(for one week) on prepaid connection but it only works on computer or laptop it doesn't work on mobile device why? please tell me kindly i have got some trouble for this.

thanking u very much sir for ur reply.
Hi,
I am jayapragash, Using AIRTEL for the past 6 years. Many times I spoke to the AIRTEL customer care for different issues, none of the time they solved my problem. If I keep-on call them until my problem get resolved, They will say that they are going to transfer to supervisor, but the phone will ring and no one will pick up the call. If you keep on try, they will block your number where in your call wont be routed to the customer care executives.

For the past 15 days my GPRS get disconnects and connects more than 25 times a minute. So i receive the balance message for each disconnects. Because of this my mobile screen will be of massages only, If anyone calls me I couldn't identify the name because the messages will hide the caller's name. In this regards, I spoke to customer care executives, but i am helpless. Same thing happened which i have mentioned in the above few lines.

Reference:
Network: Airtel
Mobile no.: [protected]
GPRS Plan:98 rs.

If action is not initiated, I have all the recording which I spoke to the customer care executive, I will publish those things in media, internet-u tube, news papers under a suitable name.

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