Airtel Complaints & Reviews

Dear Sir,
I want to say that, I am an Airtel SIM connection user. My name is Ajay
Ranjan. My SIM connection is for life time incoming. My Airtel Mobile no.
is [protected]. This number is for Madhya Pradesh.
At dated April 09, 2008 I have received a message from the Airtel that for
the Life time users get Rs. 111 From Rs. 111 Recharge top up voucher. After
that I have recharge my mobile connection, but I have just received only
Rs. 73.79. I have already talked to costumer care regarding this matter but
he said that between 24 to 48 hours u will get remain balances. But after
that time I have not received that remain balances amount.Then I have done Complain.

And Now I not get any resoponse from Airtel side.


So I request you, please make an arrangement to credit my remain balances
to my mobile connection.
Hoping for favorable consideration and please do needful as soon as
possible.


I Received a SMS from Airtel on 09/04/08 & time 18:35 for
the Life time users get Rs. 111 From Rs. 111 Recharge top up voucher.
Then I Recharge (09/04/08 & time 19:20) 111 Rs. But I not get 111 Rs.
I get only 73.79 Rs.
Thanking You
Ajay Ranjan
Mo. No. -[protected]
GUNA, Madhya Pradesh
Dated : 02/05/2008

i am pradeep jain (dhoka) and my mobile no is [protected]

the problem is that on 6th april at 9 pm i activated gprs
(mobileoffice) on my phone.

and on 8th April i have deactivated my service of gprs at 5pm by
calling customer care.

then the customer care person said it is been deactivated by them .

but the next day i.e from 9th April airtel is charging 14.99rs daily
to me for gprs.

after calling to customer care they told due to technical error it has
not been deactivated so i will get refund .

but next day the same issue is going on and from that day after
calling to customer care couple of times they did not took any action
on it.

due to no action i went to airtel gallery in mumbai at chembur diamond
garden tere i meeted mr basant i told my problem to him and he told
the amt will be refunded (at that time my refund amt was rs 60)

after 3 days the same issue is going than i contacted the branch
manager of airtel's diamond garden branch of chembur.

she told that ur sevice of gprs will be deactivated within 6 hours and
my refund amt of 120 rs till that day will also be refunded to me .

and after 5 hrs my service of gprs was been deactivated by them but
the refund was till not been given to me.

now the issue is that the amt of 120 rs is till not yet been transferred to me.

so i request u to contact airtel and do the needful!

you can contact me at [protected] and my office address at chembur near
diamond garden named as royal glass opp to dena bank sion-trombay rd
.


yours faithfully,


pradeep jain(dhoka)

Sir
I have not received the PAN card Acknowledgement no is [protected] & PAN No is ATTPM2905J

plz do the needful My mobile no is [protected]
Address is BHARTI AIRTEL LTD
PLOT NO-4 SECTOR-20 UDYOG VIHAR PHASE-1 GURGAON-122016

I was having a postpaid connection of airtel (Airtel Number) [protected] from last 2-2.5 years and have been making a regular payment online through internet

I carried the number with me when I went abroad and made a payment of my transaction in Nov 2007 after which I did not made any payments as I did not receive any bills.

I changed the address and gave the contact number of my family for any issue/concern when suddenly I heard that a lady named “Simran” from airtel is calling them and harassing them continuously

I talked to the lady from USA couple of times and asked her to first open my online account so that I can make an early payment but she said it is closed and she cannot, then I asked her to send the copy of my bill at my email id for verification. Similarly I had a talk with the customer care representative While I was talking with the lady named "Simran" from airtel customer care service and was dealing with the issues through email with someone name 'Anil Kohli" from airtel(mail id [protected]@rediffmail.com) my parents panicky informed me that some lawyer has called up and had asked them to made a payment as some case has been filed against me at teeashazari court in delhi and there will be lot of issues if I don't make the payment. My parents hurriedly made a payment of[protected]Bill amount)+1300(lawyer fee))


Can somebody from airtel tell me as why these happened when I was trying to make a payment, I did not got the chance to verify the details before which my parents had to forcefully made a payment and why I had to pay the fee for the lawyer when I was not escaping from making a payment How can I make a payment if don't receive the bill I don't validate it.

This is sheer harassment since I am not in India and airtel guys were harassing my parents those who don't know actually what happened.

Airtel is using wrong powers to harass innocent citizens of India, I want to take this issue seriously, otherwise I will take the case to consumer court for mental harassment and forcefully issuing a case against me and taking the money through recovery agents from my parents

Hi,

My mobile No is: [protected]. I had Made 2 Top Up's of Rs.75/- on 28th April at 10.18pm & also got a messge that the recharge was successful. My total balance was Rs.133/-. When checked at 12.00am, the balance was only Rs.9.77/-. There are no schemes activated. I also tried to complain the same on 121 but the executive picks up the call & no one answers the call even though we can hear them talking.This is done upto 3 times after which we are not able to contact the customer care. We also visited the Airtel outlet & the exe. said that we will receive the balance within 24 hrs. but we haven't received it yet.

I am using the airtel mobile for the past around 5 years, but from the last four months i am not receiving my bill. i requested the airtel mohali executives for the same. but all in vein...
till now i received around 32 calls from the airtel executives i requested all of them about my not receiving the bills all of them promised me to send the bill within two days... having the same wording your request is forwarded... nothing happened till now as long as receving of bill is concerned. Instead of considering it as their fault they disconnected my mobile no. [protected] first from feb[protected] t[protected], then automatically started the mobile... again no response as long as bill is concerned. again they disconnected my mobile 10 days ago...
My question is on their slogan " we care for our coustomers"
this is how peopple at mohali care for persons having mobile connection for the past 5 years.
sunil

Sir,
I am Airtel prepaid consumer since january 2008, other teleconnection cost more for ISD thats why i took Airtel, i was satisfied, i used to make ISD call to perticular one no., while making call i found that 8-10 times the call receive automatically in 01secs/02secs(Febuary-March), and my balance get deducted from the main balance, i complained twice, thrice, at last they refunded all the balance, in between April 1st week i didnt get such type of problem, but again it happens, now its a regular prosecess, and the call summary is upto 1min.01secs. On 4/5th April i gave complain, the costomer executive says its Friday so its imposible to process the complain after 2days you call we will slove it when i asked why???? they replied as tomorow is Saterday & day after that is Sunday Offfice used to closed these 2days. On Saterday /Sunday also i faced the Same problem. So again i called on 8th April in the first hours but they said system is in procesing call after 15-20mins. then in the 2nd hrs They gave me a complain no. [protected] on dated 8/04/08 & another complain no.[protected] and said within two days you will get ur money back but that doen't happened, again i called them they asked my name & phone number, in proof i gave my deiving lince for indenty proof & my house electric bill for residental proof, but now they refused me to give back my deduced balance, as the Mobile no. doesn't match according to their system, How is it possible ??? if so then where are my documents ?????? again the same problem is arising they are not shorting my problem and not refunding my balance, i want they should refund me the balance which is deducded automaticaly, i want to make complain against this company, Costomer Care executives Named Joti Ranjan Mahapatra, Chandan ku Das, Aradna Sen, Gingyasa, they are not perfect to their commitments, their Senior Excuitive are not avaliable in their office since 4-6hrs as when ever i asked them to talk with their seniors they used to answer me they are not their in office. please if their is any law to then please PLEASE HELP ME!!!
hope that you are not like them. and help me.

Hello sir,
I am regular user of the Airtel GPRS.it is now providing very slow speed for internet connectivty, it has only 2kbps to 5kbps, but the other compnies like IDEA provide the GPRS internet connectivity at 60kbps to 85kbps in only charge of "15 rupees"per day with unlimited plan.it make big diffrence between Airtel and IDEA, therefore many consumers turned arroud with the other companies GPRS.so please do right activity in this problem and solve if possible.

dear sir

i m a prepaid card holder of airtel, and since last two months vas pack service is enabled on my number but i never have done anythig to make this service activated, you have started this sercive automatically and i already have told to the customer care to discontinue this service many times, but your customer care executives are eve not interested in hearing my problem.so please stop finishing my balance i such a service which dont want and even dont know about the service.

please make your customer service effective and your executives too.
mobile no.-[protected]

i have been getting rude calls from +50977 from yesterday & the calls continued all night. The airtel customer care is not registering my complaint & is sugessting to approach the nearest police station. i'm thinking of the same but want to wait for today. if the calls continue today, i will approach the police dept. if anyone knows the correct procedure to deal with this type of call centre menace kindly b free to contact me on my email.

Hi

I am using airtel services from last one year (Airtel/Full value 199 plan) [protected], till one month back network signal was ok, but however from last month I frequently facing the below problem.

1) Currently I am staying at kalyan (w) - khadakpad; Airtel network is very bad in this area, many of the time call get disconnected while talking to someone, even some time no network showing on mobile phone.

2)Earlier on my mobile display "Khadakpad" location was showing but from last month it is showing sahad, Ambivali; this location two three KM from my home.

3) same at my office ; location Godrej park (vikroli) very bad signal

fortunate yesterday Airtel customer Executive came to my home
about network problem in our area.
I told her same problem which I am facing mention above, then representative told me that there is new Airtel network tower build in our Area (Godrej park)
Which is near from Khadakpad to solve this issue but customer have to change their existing plan from new one and for that 3500 Rs. have to pay.
Instead of solving my problem asking me to change the plan this real ridicules’

For this Airtel just looting money from customer.

Very disappointed from Airtel service.


Regards
Jagdish Wakchaure

Dear,
SIr /Madam !
I had appied for my PAN Card on 08 apr 08 at I.T pan service centre.ghatkoper-ISW.
I am still to get my PAN CArd . On uti website, it shows "under process " status since the day i had appied for the same.
PLease let me know when i will be issued a PAN Card.
The details are :
CSF NO :[protected]
Coupon No :[protected]

I have been using Airtel Prepaid for over 4 years. There had been no problem in getting the balance recharge done from any distributor till Apr 08.
I have been receiving message from Airtel about the Lifetime Validity with Rs 50/- talktime on Easy Recharge of Rs 250/-. I asked the Easy Recharge Distributor in Nehru Place (G-5. Skyline 85. Nehru Place) for the above Lifetime Validity Recharge. Instead of Recharging for above scheme, he recharged for Rs 295/- with a Talktime of Rs. 10/- valid for 3 years. The reason provided by him was that recharge of Rs 250/- is not working now, which is wrong. Also while enquiring the balance the validity date is uptil Jan 15 2011, i.e. not even full 3 years.
Airtel should take some harsh steps against such fraudster distributors because of whom it may loose its customers. Even while dialing the customer care numbers of Airtel doesn't helps as the phone just goes blank and cant connect to the customer care representative so that a bonafide customer can lodge a complaint against such fraudsters

Added Blackberry service by paying 1-year advance rental amount of Rs 6999/- in Oct 2007 on my wife's contract. Airtel credits prorated monthly amount of Rs899/- against each bill. Original contract in my wife's name was transferred Dec 2007 to my name to ease company reimbursement of Airtel call charges. Blackberry plan was transferred over to my name. But the remaining 9-month balance amount of the advance rental was not transferred; was also not reimbursed to my wife. So we requested Airtel in Mar2008 to address this issue - by phone, by visiting service centre in person, by email to Airtel apellate authority in Karnataka, by phone to apellate authority. It remains unresolved, Airtel has switched off my number causing serious business inconvenience.

Feeling quite frustrated and helpless,

Ravi
Airtel mobile[protected]

Dear sir,
I have an airtel life time prepaid connection on my name Pankaj Kumar (Mob [protected]). Since last six month I get to know that Rs 25 is getting deducted from my account (talk value). I continously tried to contact 121 airtel customer care the call never gets connected with a customer care officer. Now on 22 Apr 2008 I got an E-mail address for complaint and lodged a compaint to stop any value aided service. They de-activated the voice chat service rent 25/- with effect from 24 Apr 2008 as per their confermation E-mail on 24 Apr 2008 sent to me.

The voice chat value aided service was activated by the company by some computerized automated system which I do not know how thy got my consent. As it was without my consent and since begening of connection I never-ever used this service, so I request to refund the amount charged since begening of activation of said voice chat rental.

Pankaj Kumar
Vil +PO Bathnaha
Dist:Sitamarhi
Bihar
Pin 843352
Ph: [protected]

dear sir they are many problems for mobile range in our office primesis at anjurphata, bhiwandi, thane.

I had my mobile connection validated recently but to my utter dismay my incomming services are not working inspite of my repeated requests my incomming services has not been restored. i have repaeatidly contacted the concerned but it has not yielded any results. i am studying at IIT kanpur and i need badly the incomming services .will someone please look into the matter, My mobile number is[protected].
from punitee garyali
Deptt Of BSBE
IIT, Kanpur

plz send me last two months airtel poastpaid bill in details. outgoing nos. and call duration and amt also.