[Resolved] Airtel Prepaid — CAN'T CONTACT CUSTOMER CARE COMPLAINT HELPLINE NUMBER 198 | |||
I can't contact customer care complaint helpline number 198. i have complaint lots of time to your customer care executive. but nobody solve this problem. how can i contact share complaint.please give me a solution this is my mobile number [protected], i am already vodafone customer, but still i convert my number vodafone to airtel. iam most precious on airtel customer Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
My airtel number is not working. I cannot check my balance, call customer care or complain center. It shows "Error in connection". Please help.
Reply
Airtel - prepaid address verification issue/ poor customer care.
my mobile number is [protected]. airtel num. im using this number for past more than 4yrs. i converted this from post paid to prepaid service on september 3rd 2011. after producing relevant documents at airtel show room in faridabad.
since then i' facing lots of issues.
- after few days i.e on 20/09/11 my out going and incoming was barred. i called the customer care from other number to know that, the documents i submitted did not reach d head office.
i contacted the airtel show room, a fellow thr called up the head office n later told me the it will be rectified.[protected]
it was rectified on 72hours.
- but again on 28th September, i contacted the customer care, they turned up with the same reply, that they didn't receive the address proof. its very annoying . again i went
to the airtel show room wr i submitted the documents, they said it will be rectified .
it was rectified on 72hours.
but still my number is blocked
Sumit Gulati
[protected]
[protected]office)
[protected]@gmail.com
my mobile number is [protected]. airtel num. im using this number for past more than 4yrs. i converted this from post paid to prepaid service on september 3rd 2011. after producing relevant documents at airtel show room in faridabad.
since then i' facing lots of issues.
- after few days i.e on 20/09/11 my out going and incoming was barred. i called the customer care from other number to know that, the documents i submitted did not reach d head office.
i contacted the airtel show room, a fellow thr called up the head office n later told me the it will be rectified.[protected]
it was rectified on 72hours.
- but again on 28th September, i contacted the customer care, they turned up with the same reply, that they didn't receive the address proof. its very annoying . again i went
to the airtel show room wr i submitted the documents, they said it will be rectified .
it was rectified on 72hours.
but still my number is blocked
Sumit Gulati
[protected]
[protected]office)
[protected]@gmail.com
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