Airtel Complaints & Reviews

Hi Team,

This is to bring to your notice that attached bill is still showing an amount of INR 1537 as due for last month. I had also called up on the customer care but seems like they were least bothered to fix my concern.

To give you an overview, my Airtel IPTV connection was not working for the entire month of June for which I have 11 different ticket numbers (mentioned below).

436922 - On May 30th
[protected] On June 04th
[protected] On June 05th
[protected] On June 14th
[protected] On June 17th (This is call reference number, as ticket number was not provided by the agent)
[protected] June 18th
[protected] June 20th
[protected] June 21st
[protected] June 22nd
[protected] June 26th
[protected] June 30th

Finally issue was fixed on July 05th. During entire month of June, I was harashed by numerous phone calls stating again and again that my issue will be fixed (since I also work in a call center and sleep during day time),attending those calls was no less than a night mare for me.

I also got a confirmation call after July 05th from Airtel executive to check if my connection was working fine and since I somehow knew that next thing coming my way is the monthly bill, I did asked that exective to ensure that I am not charged for the duration my connection was not working & he assured me the same.

Now, from last 10 days I am getting call from Airtel on daily basis asking why I have not deposited the amount and everytime I have to tell them the complete story. This is again no less than harrsment as they don't even look at the history of customer before calling and all they are concerned about is damn bill. Is that how AIRTEL takes care of their customers??

Atlast, today (August 17th) I decided to walk upto Airtel store in hope of a solution, irony of my life... system was not working there. Lady executive over there noted my concern and all details (including above mentioned ticket numbers) and ensure me that she will call back in next 1 hour and that never happened. Since, I am in need... I again went to the Airtel Store (almost after 3 Hours) and by that time Lady executive had already left. Another Person Anil Verma assured me a call back tomorrow, lets see what happens next........

Meanwhile, I just thought I should write to all airtel departements in hope that someone will read this email and will help me.

Regards,

Mayank Aggarwal
[protected]

I have a broadband connection. Earlier my plan was Impatience plan with 4Mbps and 50 GB download limit FUP. Then I requested it to be upgraded to Turbo 150 GB download limit FUP and they said they did that. That was 2 months back.

Today I got a mail from Airtel saying my 25 GB quota is over and for the rest of the billing cycle my speed will go down to 256kbps.

Are these freaking retards kidding me? My plan is 150 GB not 25 GB. I asked them to UPGRADE to 150 GB and those bloody DOWNGRADED it to 25 GB.

I have been trying to call the customer care for past 1 hour. Each time it takes 5 minutes to get through to one of those so called customer care executives and then they put me on hold while they pull up some data and it gets disconnected every time. Can you believe them? Each time they put me on hold - bam - I lose connection. Airtel is starting to suck donkey balls.

Does anyone know how's other broadband services in Bangalore? How is this Tikona broadband? They used to call me up daily and I chose Airtel over them but now I see I might have made the wrong choice.

Hi Sir, I am using Airtel from almost 7 years and of late I am facing a lot of problems with their service. In fact they have been very very irresponsible in treating their loyal customers in a very bad way....
Today I recharged my monthly GPRS pack of Rs. 98 and to my surprise i noticed that i got only 1 GB of data usage!!! All this time I used to get 2GB... 50% reduction... or to say 50% Hike in tari[censored] and without any intimation??? I am very upset and seriously thinking of porting to other operator...
When they know that this kind of schemes affect their loyal customers I strongly feel that they are obligated to at least send an SMS saying that from next recharge you will get 50% reduced data usage... but no when I spoke to their customer executive he, after hearing my grievances, transferred my call to the area supervisor and he started all over again asking my problem and then said he can't go nothing... and it was changed some two days ago... strange...
During this neck to neck competition between the operators, Airtel is the only provider who does not care about the customers. We have always come to learn that competition between services benefits the consumers... but alas not with Airtel. Tata Docomo is giving 4GB for 98, Aircel Unlimited for 98 and Airtel 1GB is too bad.

Airtel DTH
Location: Bangalore, Karnataka, India

bajaj on Jul 20, 2011

false promotion offer given by customer care
this was the time i called up customer care for upgrading DTH annual subscription, i was informed by customer care, that you recharge for 325 rupee and you get 350 rupee after 48 hours to your account, he even confirmed that you can do this multiple transaction and each transaction will have 25 bonus rupee reflected in your account. just that i have to recharge every time with 325 rupee. done!
i asked him to reconfirm on the same, fair, he placed me on HOLD for a minute and double confirm about above offer. it took 45 mins that evening for me to do 7 * 325 transaction to reach 2100 rupee. latter once all set, i called up customer care, now its shocking they rejected to provide me the offer which they said from there mouth, how shameful. airtel is rumbling bumbling there client they give about there valuable time.

nodal was one more pathetic experience, the person who came on support from nodal sounded more like DON and came over phone to say conclusion that we can't do anything PERIOD.

its sad that such brand value company are making profits by servicing bad to worst of support, i would be please to leave airtel and jump to other service provider who has meaning and give little importance to there customers. i would insist others to also avoid airtel , its no good dht company compared to tatasky or reliance dth.

also DON"T EXPECT NODAL TO HEAR YOUR VOICE, THEY ARE NO GOOD COMPARING AIRTEL CUSTOMER CARE.

customer ID = [protected]
City = Bangalore




Aug 6, 2011 by
airtelpresence
Dear Customer ( bajaj ),

We would like to inform you that your concern listed 20 July 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to [protected]@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Aug 11, 2011 by
bajaj
OH MY GOD!!!

ISSUE RESOLVED ????
WHAT A SHAME !!! WHAT A SHAME...
MR. Naveen you called up 3 times to me and said we are looking into the matter, we agreed upon the deadline till 15th aug, wondering what made airtel to say you solved my issue. IT SOOO DIRTY TRICK SIR. Also isn't it awful, that u need so many weeks to resolve small small tiny matter ?

NODEL IS AWFUL, even corporate team are among the one. All same team i guess.

I HAD IT ENU[censored]

I Would suggest everyone to AVOID AIRTEL DTH connection, These people are luring by pathetic customer support and even continued to show there lame support. They have no sense what they are dealing on and offering fake discounts offer's to consumer which they reject after accepting the payment.. Lets unite and avoid airtel, they are really no good compare to others.

Dear Sir,

I am sudhavamsikiran from Hyderabad. I am using airtel service with mobile number # [protected].

I found that there is a dedcution going on balance of my number. so to rectify this i tried to contact airtel customer care. But its lifting the call and immediately disconnecting. So I got frustrated and plan to bring unde your notice. So can you please take a action in this escation.
you can reach me at above number [protected]

Thanks and regards

D.Sudhavamsikiran

I raised a disconnection request on on[protected] and confirmation of the same
has been received on[protected]. And it is informed that within 7 days it will be disconnected. I wrote the second mail(reminder) for disconnection on[protected]. I wrote the third mail(reminder) for disconnection on[protected], and everytime they are sending "We regret the inconvenience caused to you" mail. I called up customer care multiple times; but no effect. Airtel is cheating its customer, because I have to pay the rental, till it finally got disconnected.

Below is the mail thread:

[protected][protected][protected][protected][protected][protected][protected]-
Dear Sir/Madam,

It is nearing a month after the disconnection request, I called up multiple times the customer care and this is the 4th reminder mail I am sending to you.

Everytime you are writing "regret for the inconvenience" mail but not taking any action. I doubt the service of airtel.

Regards,

-Saurov



[protected] Original message[protected]
From:"[protected]@airtel.in"< [protected]@airtel.in >
Date: 8 Aug 11 18:08:53
Subject: Re: REMINDER: [REFERENCE NO. 1241914]DISCONNECTION REQUEST OF AIRTEL BB AND FIXEDLINE NO. [protected] [|BAL|Qrc[protected]|]
To: [protected]@in.com

Dear Customer,

Ref: Email dated[protected], regarding delay in cancellation for airtel number [protected].

Thank you for writing to airtel.

We regret the inconvenience caused to you.

We would like to confirm that we had already registered a request with reference number 1241914.

Our team is working on the same and our executive will revert to you shortly.

We seek your cooperation in this regard.

We hope that we have been able to address your query suitably. Please do write in for any further assistance.


Warm Regards,

Swetha H J
customer care executive
bharti airtel limited



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https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=A9EB176099FA...⇄ 356B9D82765A5E6296BA9EB1C7E878D888BFA1E63A6&refno=Qrc[protected]



[protected]Original Message[protected]
From: [protected]@in.com
To: [protected]@airtel.in
Cc: [protected]@in.com
Sent: 08/08/2011 02:04:23 PM
Subject: Reminder: [REFERENCE NO. 1241914]DISCONNECTION REQUEST OF AIRTEL BB AND FIXEDLINE NO. [protected][|BAL|Qrc[protected]|]

Dear Sir/Madam,


I have requested for cancellation on[protected] and confirmation of the same
has been
received on[protected]. I wrote the second mail for disconnection on
[protected]. But the disconnection has not been done yet and both
incomming and outgoing calls are active, as well as the BB connection. As you
said that your team is working on the same;

I am curious and afraid that your team is so unproductive that they are taking
14 days for a 1 day work?

Please take the request on urgent basis and stop the service with immediate
effect.

Regards,

-Saurov

[protected]


[protected] Original message[protected]
From:"[protected]@airtel.in"< [protected]@airtel.in >
Date: 4 Aug 11 18:04:39
Subject: Re: [REFERENCE NO. 1241914]DISCONNECTION REQUEST OF AIRTEL BB AND
FIXEDLINE NO. [protected][|BAL|Qrc[protected]|]
To:

Dear Customer,

Ref: Email dated[protected], concern regarding cancellation for airtel land
line [protected].

Thank you for writing to airtel.

We would like to confirm that we had already registered a request with
reference number 1241914. Our team is working on the same and the request will
be resolved shortly.

We seek your cooperation in this regard.

Please do write in for any further assistance.


Warm Regards,

Ramani.S
Customer Care Executive
Bharti Airtel Limited



Your response will help us to enhance your experience with Airtel. Please click
on the link below & provide us your valuable feedback on this interaction
Click here to provide feedback
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=D5365DAAD335
57BFC3C1C1C3CF315AB9D33F43424BAE194C4F4EB4D63758B8D83D5FAFEF117791F[protected]&a...⇄
no=Qrc[protected]



[protected]Original Message[protected]
From: [protected]@in.com
To: [protected]@airtel.in
Cc:
Sent: 04/08/2011 12:23:29 PM
Subject: [Reference No. 1241914]Re: Re: DISCONNECTION REQUEST OF AIRTEL BB AND
FIXEDLINE NO. [protected] [|BAL|Qrc4904886|]

Dear Sir/Madam,


As per your mail the disconnection should happen within 7 working days; I have
requested for cancellation on[protected] and confirmation of the same has been
received on[protected]. But the disconnection has not been done yest and both
incomming and outgoing calls are active, as well as the BB connection. So
please stop the service with immediate effect.

Regards,

-Saurov

[protected]

[protected] Original message[protected]
From:"[protected]@airtel.in"< [protected]@airtel.in >
Date: 25 Jul 11 13:09:15
Subject: Re: DISCONNECTION REQUEST OF AIRTEL BB AND FIXEDLINE NO. [protected]
[|BAL|Qrc4904886|]
To: [protected]@in.com

Dear Customer,

Ref: Email dated[protected], requesting for cancellation for your airtel number
[protected].

Thank you for writing to airtel.

We regret the delay in responding to your mail.

As per the telephonic conversation on your mobile number [protected], we would
like to inform you that your request for cancellation is registered under the
reference number 1241914 and same will be addressed by 7days.

Please be informed that as per process, the rental and services (outgoing and
incoming) will be barred for the a bove mentioned connection end of 7th day
from the cancellation request date.

We would also like to inform you that the cancellation procedure would take 7
wo
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sir,mai ap ka 1 sal se air tel digital tv custmer hu. mera custmer id number he [protected] . pichale kuch dinose hum apki compani ki service se bahut naraj hai.gay mahine me mai ne ap ki call center mai audio ki problem ki vajah se complent kiya tha. 15 din tak me ap ki call center or service center me phone karne ke bad ap ke service center wale ake mera set top box change karke gaye. per oh set top box kuch ghante me hi band pada. maine phir se ap ki call center mai complent darge ki per muze 7 din tak call center or service center me phone karne pade.22 din tak mera tv set band raha or muze bahut pareshani bhi saheni padi. abhi maine 14th aug. ko 22 din ke refund ke liye complent ki he.per complen ke 3 din ke bad bhi muze refund nahi mila. sir aj competition bahut badhi he or aise me ap ki company es tarah se service deti he to jald hi ap ke company ka diwala nikal jayega.

Hi Team,

Please note that my Mobile Postpaid amount of Rs.1189.26 is totally
unacceptable for the Month July-Aug. My Mob no is [protected].

I have taken 299 postpaid plan in which I was told that I will be given
750 minutes (local+national) + 100 sms/day.

But in the current bill deductions in total call charges is only Rs
373.7 and also I have been charged SMS service too.

I dont know who will be able to help me out as I am unable to pay such
huge amount for Mobile bill. I think Airtel has started putting
unwanted charges in mobile services which could lead to losing trust
of Public.

Hope you understand this issue and revert asap with an adjusted bill.

--
Regards,
Mayur

I have been an Airtel Customer for 10 Years. For the past 2 years or so, my bills have been consistently in the 1000/- or less bracket. All of a sudden for the past two months, Airtel has given me a bill of 10,000/-. The Call and SMS charges are only about 2000/- but the GPRS charges are 8000/- for two months! I complained to them and they said the data download charges implied are correct and have to be paid. I said they were too high and you guys are looting customers in the name of mobile GPRS, I complained multiple times and asked them provide a waiver and cancel my GPRS, I have atleast 50 Airtel connections between me and my family and for a customer of 10 years who has always paid the bills on time, they are completely unwilling to reduce the charges. They are manipulating the customer by waiting for such opportunities to over charge the customer, like predators. They never educate the customer about the increasing bill and the data download charges or usage statistics. They wait for the customer to be unaware and look for an opportunity and pounce on him. Having the largest market share and customer base makes them the king and the customer is utterly disregarded. In the name of data download they are blackmailing me into paying a very high sum and I will take this matter up with the court of law if I have to. The phone number is important to me and they know I cannot forfeit it and so they are trying to extract money from me. Please help!

Dear Sir,
I am having an Airtel Prepaid mobile connection my Phone No. is [protected]. It is being observed that last 11 months onwards money has been deducted from the balance apart from call charges which is not acceptable. I have not activated any value added services.Sometimes the balance reaches to minus.I want from you to get me back my hard earned money which you have deducted other than call charges

Hi,

My name is vishal satpute and my no. is [protected]. This is the Airtel Friends-I connection and has been using from last five years. The problem is I am not getting my plan beefiness.
I have using this plan from last five years by recharging Rs 110 every year for plan continuation. This time my plans validity was ended 13th August 2011, before that I got a message from Airtel saying please recharge 110/- for your plan continuation as your validity is above to end. I confirmed from 121 customer care and did recharge of 110/- on 12th Aug 2011 for plan continuation.
I got a message as the recharge gets successfully, but I was not getting the plan benefit that I was using. I called several time to customer care and raised complaints[protected] against plan benefits. Many time I asked to want to talk to serious but they hang on the call for sometime and disconnect the line, here I am wasting my money as they charge 50 paisa.
Today 16 Aug morning I got a call from the customer care regarding the same issue. I explained everything and ask for need to talk to senior. They connected me with senior name samir. He told me my plan validity is up to 10 Aug and as you recharged before the date so you will not getting this plan benefit. This is to totally not except able and this is excuse from Airtel.
Please do the needful.
Regards,
Vishal saatpute.

It's been more than a month since I paid for my Airtel Broadband and I am yet to get a connection or at least get someone to resolve the issue.

The summary of events:
15/July/2011 - Applied for broadband connection through Anand Kumar, Airtel outlet at BG-28, Aditya Mega City Mall, Indirapuram. I was told it will take 1-2 weeks, but normally should be done in a week, and Airtel will give me 10% discount on bill as a good-will gesture for late connection.
18/July/2011 or 19/July/2011 - A person from Airtel came to my premises for internal wiring
Some where close to 5/August/2011 - Visited Airtel outlet to know the update. I was convinced that it will be done within a week
10/Aug/2011 - Received SMS, "Your airtel broadband and fixed line bill for the month of Aug'11 will be generated on 11-Aug-2011 and the due date will be 30-Aug-2011."
10/Aug/2011 - Dropped email to AirtelPresence, Airtel Outlet and Mr. Rajesh Agarwal from Airtel outlet
16/Aug/2011 - Still no update from Airtel

This is gross insult of customer rights by not providing a promised connection even after payment and sending the sms for bill generation. I was a customer of Airtel broadband since April/May, 2007 to March, 2010 and then was out of India for an year. After coming back, I am really shocked to find Airtel's service in such a pathetic state.

I work in management role for an IT firm and hence internet connection is really crucial and critical for me. This professional situation coupled with personal dependency where my family members want to see my infant son on video chat, makes internet a 'must have' item for me. This delay has already caused a lot of loss for me and I don't intend to continue it further.

It's my request to immediately get my broadband connection active with two month's bill waiver as a gesture for delay in connection. Else please refund my money along with the gesture compensation for the delay. The amount will come to INR 1800 (500 deposit + two month's broadband rental, 650).

If again this time, I do not get any response from Airtel, I will be forced to move my application to consumer court to get the real justice that I deserve.

My details are:
Shashank Paliwal
CEF No. 2784179
FSE Code: ZARC49
Ph - nine eight one zero eight one seven five eight one

~
Shashank Paliwal



On Wed, Aug 10, 2011 at 7:25 PM, Shashank Paliwal <xxxxxxx.[protected]@gmail.com> wrote:
Dear All,

I have applied for broadband connection on 16/July/2011, however it's been almost a month & I am still waiting for the broadband. On 18 or 19 July, a person came to my residence for the wiring purpose, and since that day there is no update.

The connection was applied through Anand Kumar, Airtel outlet at BG-28, Aditya Mega City Mall, Indirapuram. I was told that there is an up-gradation going on, so it will take 1-2 weeks, but normally should be done in a week. Also I was told that I will given 10% discount on my bill for this delay in installation.

To my surprise, I received an SMS today, "Your airtel broadband and fixed line bill for the month of Aug'11 will be generated on 11-Aug-2011 and the due date will be 30-Aug-2011."

This is like adding salt to injury. I request you to please enable my broadband connection by this friday (12/Aug/2011), else please refund my INR 500 that I paid. If the broadband connection will not be in a workable state for me by the said date, then the contract stands cancel on the basis of the deficiency of services.

This kind of poor service and attempt to charge the customer for the services that were not provided is against the customer rights. I once again insist to either get my broadband working by 12/Aug/2011or refund my money.

My details are:
Shashank Paliwal
xxx, xxxxxxxx,
+91-98108xxxxx

~
Shashank Paliwal

This is very astonishing that instead of making several calls to customer care the set top box which is non functional and has to be replaced is not done.

I made a call on13th May 2011 stating my set top box is not working. The person came and replaced it with the adaptor. Again the same problem started after a month in end of June. Several calls were made but no one came. The set top box used to work sometimes and again it would become dead. This problem continued I had to call again on 31st July, 1st Aug but to my surprise as promised will send someone to solve the issue nobody turned up. I was very upset and again called up on 13th Aug and asked the call person to give my line to executive. I spoke to Mr. Gori and explained him my problem but he also did not solve my problem Instead told me that my warranty has expired on 8th Aug and I am supposed to pay Rs 750 and get new connection. the se Mr Prem was sent on 14th Aug and he asked us to pay Rs 750 and get new installation done.

The delay has been from your side and the customer has to suffer mentally. Not only that the calls which we have made who will bear the cost? Why should we pay for the new installation? it is dalay from your side. Why not the set top box was replaced within warranty period?

My complaint is against the letters being issued regarding outstanding dues on our mobile No [protected] issued in the name of Mrs Anju Sawhney, H No 210, Model Gram, Ludhiana.(Account No [protected]). The last letter received in this regard was dated 04.08.2011 for a demand of a net outstanding of Rs 775.29.
In this regard I would like to bring the following facts to your notice:-
i) The above mobile phone was disconnected in March 2011. This has been documented and the reference No is 36337267.
ii) It may please be recorded that every time we received a call from your field staff or one of your officers, (and believe me the follow up is from N number of people , (none of whom is aware that the issue has already been discussed again and again )they were told very clearly that the mobnile has been disconnected in the month of March 2011 and that they should check up the record and send us a bill upto March 2011, which will be duly paid. However, either because the field staff approaching for payment are non professionals or whatever the reason is, the issue is still open, and we are continuously getting notices from your end.
iii) The issue was also discussed with your Mr Jatin and then Sh Prince and lastly with Sh Gagagndeep Bedi and the entire issue was clarified to them.
Sh Bedi confirmed that all the information as provided by us was correct. He further conformed that even though the mobile No. was disconnected in March and is duly documented, even then charges are being levied.
Sh Bedi was also requested to ensure that we be sent a full and final bill upto March 2011 which will be paid by us instantly, to which he readily agreed.
iv) However , we are pained to point out that inspite of all these efforts from our end, we have again received a notice from your office wherein the following is mentioned," If payment of Rs 775.29 is not received immediately we will pass on the matter to our solicitors with instructions to commence legal proceedings".
This we feel is the height o[censored]n professionalism especially in a company with the name and fame of AIRTEL.
It is requested to please pass necessary instructions for an immediate stop to such un professional approach and confirm the balance due to us upto March 2011, ie upto the date the mobile No.was disconnected.
This payment shall be made immediately by us.

my mobile number is [protected], i am using a sim card of airtel. i had not subscribed for any scheme called "bolly pack" from my number still it was activated, they deducted 10 rs from my balance for this. for the first time i thought it must be by mistake by pressing some button, and then called customer care number 198 and deactivated the scheme.after few days (a week after) again my 10 rs. were deducted for the same bolly pack though i didn't activate it nor pressed any button by mistake.i called 198 and complaint regarding the same, the customer care representative told me that it was not unsubscribed and so it got renewed again n so 10 rs. were deducted (though i had already unsubscribed earlier) again i unsubscribed the scheme. after few days again my 10 rs. were deducted after i recharged my cell with rs. 50. i called up 198 and made a complain and they said i have no option but to unsubscribe, i did again. next day again 10 rs. were deducted and i called up 198. they said bollypack was activated.i told the representative the entire scenario, and they said that my account will get back 10 rs, and i got it. now today, again the same scheme is activated and 10 rs. are deducted. I don't understand what to do. PLEASE HELP! I am tired of it

Local Branch persons does not respond to phone call quickly. After 2to 3 times they attend it.

Secondly your service of RECHARGING DIGITAL TV ACCOUNT BY REGISTERED MOBILE NUMBER also is not responding adequately. WHY SO?

AIRTEL RECHARGING CENTRE IS ONLY ONE HERE AND VERY DIFFICULT FOR A CUSTOMER TO APPROACH THEM.

I would like to suggest to update your service providing section largely.
Thanking you
AIRTEL DIGITAL TV CUSTOMER

My name is Meiyalagan.
I am using this number([protected]) for past two years. In my number, someother person's name was uopdated. To change the name, I submit my ID proof and Address proof many times. Also I made recreation process. But it was not changed till now... According to the info from Nodal and Appellate, I give my documents one more time for recreation.
I furnish the details below.

Form No.:9638155
LCS No.:ERS-08 Dated[protected].
Showroom: Supreme Network, Erode
New Duplicate Sim Card No.:[protected]
Address: M.Meiyalagan S/O P.Marappan,
4/181, North Pavadi,
Chittalandur(PO),
Tiruchegode(TK),
Namakkal(DT),
Tamilnadu-637201.
Documet: I submitted the copy of my Passport(Passport No.:H8530862)

I mailed to Nodal And Appellate officers for this reason from[protected] onwards .
But, there is no response. Also they didn't provide me the documents also.
What I have to do?
How to resolve this problem?
Kindly do the needful action.

Thank You,

M.Meiyalagan....

Dear Sir/Madam,

I am Dhruv Goel, living at B-95,Sector 27,Noida, UP, have applied for Airtel IPTV (with unlimited broadband 4mbps 10gb) on 19th July,2011, and paid 1750 INR. as installation fees.
Form No. - 2785890
Dealer Name - Amrish Chouhan
Dealer Phone No. - [protected]

After this, its been almost one month and no one came to install the connection, we tried calling on various different airtel customer care numbers and the dealer number multiple times everyday, but always the response was very cold.They say things like..
1. Our main server is down.
2. We will install it definitely by today or tomorrow.
3. We will resolve your problem, etc.
I have taken 3 holidays from my job on the days that they promise they will arrive to install the connection, and on all 3 days no one came. Calling an airtel customer care number leads to the same routine every time , they don't even connect us to their seniors.
But despite all our efforts nothing seems to be happening.
So, I came to know, about consumer forum, please submit my request as complaint against Airtel , and provide me the solution.

Hi,

It is really surprising to see below charges on my mobile [protected] against services which I never requested for.

why this has to happen. is this something like provoking the customer to change the service provider? kindly look into this and reverse these charges ALONG WITH the services on this amount of Rs. 163.00


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4 11/JUL/2011 11:21:06 Videos_HungamaClub 1 5.00
5 12/JUL/2011 03:52:06 Videos_HungamaClub 1 5.00
6 13/JUL/2011 04:27:05 Videos_HungamaClub 1 5.00
7 14/JUL/2011 03:47:34 Videos_HungamaClub 1 5.00
8 14/JUL/2011 17:08:38 Videos_HungamaClub 1 5.00
9 16/JUL/2011 03:06:34 Videos_HungamaClub 1 5.00
10 17/JUL/2011 18:30:35 Videos_HungamaClub 1 5.00
11 18/JUL/2011 02:34:51 Videos_HungamaClub 1 5.00
12 19/JUL/2011 02:39:31 Videos_HungamaClub 1 5.00
13 20/JUL/2011 03:25:17 Videos_HungamaClub 1 5.00
14 21/JUL/2011 02:34:03 Videos_HungamaClub 1 5.00
15 22/JUL/2011 10:56:23 Videos_HungamaClub 1 5.00
16 23/JUL/2011 09:58:47 Videos_HungamaClub 1 5.00
17 24/JUL/2011 02:40:21 Videos_HungamaClub 1 5.00
18 25/JUL/2011 03:04:20 Videos_HungamaClub 1 5.00
19 26/JUL/2011 17:07:34 SubsServ_HungamaClub1 5.00
20 27/JUL/2011 02:18:42 SubsServ_HungamaClub1 5.00
21 28/JUL/2011 02:53:29 SubsServ_HungamaClub1 5.00
22 29/JUL/2011 02:38:35 SubsServ_HungamaClub1 5.00
23 30/JUL/2011 02:31:12 SubsServ_HungamaClub1 5.00
24 31/JUL/2011 02:55:14 SubsServ_HungamaClub1 5.00
25 31/JUL/2011 15:52:52 SubsServ_HungamaClub1 5.00
26 01/AUG/2011 02:17:05 SubsServ_HungamaClub1 5.00
27 02/AUG/2011 02:19:14 SubsServ_HungamaClub1 5.00
28 03/AUG/2011 02:49:56 SubsServ_HungamaClub1 5.00
29 04/AUG/2011 02:46:41 SubsServ_HungamaClub1 5.00
30 05/AUG/2011 02:36:41 SubsServ_HungamaCl=ub1 5.00
31 06/AUG/2011 02:34:38 SubsServ_HungamaClub1 5.00
32 06/AUG/2011 18:46:[protected].00
33 07/AUG/2011 02:32:18 SubsServ_HungamaClub1 5.00

HOPE I WOULD NOT SEE SUCH MESSAGES/CHARGES HENCEFORTH ON MY MOBILE.

-Someshwar

There is no Airtel network in my office.
My office is located in Shah & Nahar Industrial Estate, Lower Parel, Mumbai, it’s a business place and we are very surprise there is no Airtel signal or network in my office. even week signal we can understand but completely no signal is unjustifiable. My mobile is unreachable when I in the office, Can someone look into the matter? I[censored] wana call on this no pls call after 9:00 PM.
Ishfaque Alam
[protected]