Airtel Complaints & Reviews

We were registered one complaint regarding a technical issue at Airtel DTH Service Care. I registered the complaint on August 7th 2011. But we haven't received any response from the Customer Service Care as of now. We spoke to the customer care many times regarding the Same Issue. Every time we call them they asked us to register a new Complaint as our previous request are being closed automatically in regardless of whether the issue is resolved or not.

once some Technical person called us and told that he would come afternoon. But he never came and update the ticket status as resolved. We are totally fed up on this Issue. Please help us to get it resolved. Its really pathetic.

Thanks in advance.

Hi,

My name is Sivanandh i was using Airtel no:[protected] for more than a year suddenly on August 20th this no is been Blocked by Airtel when i called up the Customer service they said that this no is not used for more than 3 months so they blocked it is this a procedure to blocking a number without intimating the customer also they asked me to go to a showroom near by my area and enquire about it as per their advice i went their and asked them about the issue and they given me a Nodal officers number([protected]) to contact he checked the database and after sometime he asked me to hand over the phonr to the Showroom executive and told him to re-activate the number and charge 175 Rs/-.as of my knowledge a duplicate Sim Costs Rs.25/- but here they charged 175Rs/- iam really fed up with the service for what i need to pay 175 Rs/-when the mistake is with Airtel side..please get me a solution for this also they are not in a position to give an ETA(estimated time for activation).kindly get back to my alternate no:[protected] or mail me at [protected]@gmail.com.

Thanks in Advance,
Sivanandh,

Sir
I have prepaid account with AIRTEL no [protected] there have been deduction of money from my account many times for the services not requested by me. This puts me in very embarrassing situation when I speak to customer care. There were occasion when my mobile no was blocked to speak with customer care to register such complains. I have requested many time to start DND(Do not disturb) service but no action has been taken so for. Please look in to the matter.


Thanking u.

Ramesh Chandra

U/6D
104 area Marripalem Vishakhapatnam
Andhra Pradesh

Mobile no : [protected] Email [protected]@yahoo.co.in

Hello sir,
I m Krupa Rani my Airtel DTH no. is [protected]. Very starting I had paid the amount for connection after completion of one month I got the connection,ok working.Now I m struggling a lot since signals were obstructed if rain falls and also if the climate is rainy.I think it is very bad. Generally every one likes to sit in front of TV when we r leisure,if it rains we will be mostly have no work & like 2 sit in front of TV but at that time there will be no signals & we cant enjoy it,Wat is the use o[censored]r bad connection.If i ring to the customer care they are asking me to wait till the rain stops,Very foolish answer...Improve ur network...

Hello,

My name is Shiva Sharma and I have been a very loyal and esteemed customer of Airtel for quite some years now. I am writing to share my concern and bitter experience with Airtel regarding unresolved queries and false commitment and unethical practices. I will break my complaint in three parts as I have 3 different complaints.

PART 1 – Unresolved Query leading to money loss , constant chasing by me to seek help from Airtel

I had been using [protected] in Delhi until March 2011 and in March 2011 I got married and moved to Bangalore. I wanted to close my Delhi number and clear all outstanding. Usually I pay my bills online through my Airtel account and print the bills from there as part of my Airtel bill is reimbursed by my company. Meanwhile, I lost my Delhi sim and account password and called customer care to obtain it. Ideally when someone loses password, the customer care sends the password on the mobile number and email id. Both my email id and mobile number were registered with Airtel for this purpose. I shared the concern that I did not have [protected] sim and requested them to send the password on my current Bangalore number or email. I asked them to mail me soft-copies of the bills as well but that again is password protected and password was not sent to either phone or email. Despite my continuous calls to Airtel Customer care and talking to some 4-5 executives, I was not provided the password on either channels. In the meantime, my reimbursement cycle got over and I could not submit my bills and hence incurred loss of 4500. I was chasing Airtel to help me pay my bills and close my account. But no help was provided.

PART 2 – Constant calls from collection officer to clear outstanding and pay extra charge too and FALSE COMMITMENT

I stopped chasing them after sometime and suddenly in July they wake up and ask me to clear my outstanding. I got a call around July 9 from Ashok Malik - [protected] , [protected] who is I guess collection executive and he asked me to pay 7127Rs wherein my actual amount used until March was 5982Rs. I spoke to Malik and told him the whole story about why there was a delay from my side and how I had been calling Airtel for passwords and bills. Malik replied to me by saying that he could provide me the bills which make up 7127Rs and that would not be password protected. I was really disappointed as these bills could have been provided to me when I asked for them in March and the outstanding could have been cleared then only not leading to addition of extra charge which was added because of the delay by Airtel not giving me passwords and bills in March. I asked for relaxation as I already lost 4500 which my company could have reimbursed incase I would have submitted bills during the reimbursement cycle. After many conversations and arguments, I asked Malik to put me through his senior who has more authority than him and could help me. By this time, I had started going through the mental trauma. I spoke to his senior and again repeated the whole story about my chase in March but then the relaxation he could provide was only Rs 500 – Rs 1000. I was not ready to pay the hefty amount as I incurred loss because of Airtel. In the meantime, on July 13, 2011, I got a mail from [protected]@in.airtel.com regarding the nonpayment and escalation to legal department. I was shocked to see how these people can harass their “Platinum” customer who has even paid 10k to 20k bills per month and never asked for discount because that was actual usage. This was the first time I asked for discount cause Airtel was at fault. The mail also mentioned contacts of Ashwani Gandhi Mobile Number -[protected], & Rajkumar Parmar Mobile No-[protected] for further clarifications.

I replied to the mail within an hour writing the whole story of March and then talks with Malik and his senior and marked it to nodal officer too. But I did not get a reply from anyone except the auto generated mail for acceptance of mail. I spoke to appellate officer as well, whose name I don’t remember and narrated the whole traumatic experience once again to her. She said that she does not have the authority to give me relaxation of more than 700Rs and I could talk back to collection officers as they could provide me more discount. I again spoke to Malik / Ashwani on [protected] and after many arguments, they settled for Rs4500 and gave me relaxation of Rs 2627 on my outstanding amount of 7127Rs. I asked them for a receipt to which they assured me that once I pay my bill, I would receive it on mail and that my account will be closed. I trusted them and cleared my bill the very next day in hope of ending the mental trauma I had to go though because of Airtel and sent a mail on July 14, 2011 to [protected]@in.airtel.com;nodalofficer.[protected]@airtel.in;appellate.[protecte...⇄ and called them on [protected] to confirm the same and asking for receipt. I did not get any reply from anyone except the auto answers to the mail. I sent reminder again but they turned deaf ears. I stopped chasing them thinking that my account is settled and closed now. After the rude behavior of all officers, Peace prevailed for more than a month.

PART 3 – Calls again and Legal Notice and Unethical practices

To my utter surprise, this was height o[censored]nethical practice by Airtel. I got a legal notice on August 23, 2011 from Airtel on my company’s address in Gurgaon regarding nonpayment of Rs2627 on my Delhi number [protected] and extra charges of legal process. Please note Rs2627 is the waive off amount that Malik and Ashwani had given me. I then called Ashwani on [protected] and he bluntly refused to agree that he spoke to me in July for this negotiation. I had an argument with him regarding the same and told him about the legal notice which was sent to my office bringing discredit on me. This was casual for him. I then called Mr. Rajkumar Parmar escalating the whole issue to him. According to him he was unaware of this and wanted a day’s time to revert and promised to revert on August 24, 2011( which is today). I waited for his call and finally called him in the afternoon to check on the status. My call was answered by a female and I was asked to wait and then call was abruptly cut. I called again 4-5 times but no one answered. After an hour, I called again and the same female answered saying that Mr. Rajkumar Parmar was on leave. I then called Ashok Malik on [protected] and my call was answered by some other executive saying that Malik was on leave and when I checked for Rajkumar, he said that he was in a meeting.

IT IS HIGHTIME!!! I WAS TALKING TO A TEAM OF LIARS AND UNETHICAL EXECUTIVES UNTIL NOW. I WANT TO HIGHLIGHT THIS TO THE AUTHORITIES AND MAKE THEM AWARE THAT THEIR EXECUTIVES ARE GIVING FALSE COMMITMENTS TO CUSTOMERS AND HARASSING THEM. THIS EXPERIENCE HAS CERTAINLY LEFT ME WONDERING ABOUT THE CREDIBILITY OF “AIRTEL”. ARE THESE EXECUTIVES TRAINED TO LIE TO THEIR VALUABLE CUSTOMER? ARE THEY TRAINED TO DUPE THEIR CUSTOMERS? ARE THEY TRAINED TO HARASS THE CUTOMERS ?

I STRONGLY RECOMMEND TO TAKE ACTION AGAINST PEOPLE INVOLVED IN THIS MATTER – NAMELY ASHOK MALIK, ASHWANI GANDHI AND RAJKUMAR PARMAR. NOT ONLY I INCURRED MONETARY COST OF CALLING THEM AGAIN AND AGAIN AND LOSS OF 4500Rs BUT THE AMOUNT OF MENTAL PAIN AND STRESS THEY HAVE CAUSED IS IMMENSE. THIS SHOULD NOT HAPPEN TO ANY OTHER CUSTOMER.

I HOPE PROPER ACTION WOULD BE TAKEN ON THIS MATTER AND A CONFIRMATION OF SETTLEMENT OF MY ACCOUNT WOULD BE PROVIDED TO ME .

My husband (Airtel number: [protected]) travelled to Chennai on Friday August 29, 2011. His GPRS network is not working since the network's gone on roaming. He has tried several times to call technical assistance to solve this problem. Even after following all instructions they have given, the GPRS hardly starts for 10 seconds every time he restarts and then shuts down.
Not only is the Airtel staff not helping in this case, they don't even have a call back facility to call my husband and help sort out his problem. He's spending on roaming call charges every time he calls to even complain. I can't even believe that Airtel Technical assistance dept has no call back facility to handle complaints.
Airtel has always been lax and casual in customer service. None of our complaints about lack of network or about billing have ever been handled, leave alone tackled. Their customer service executives are the worst, they can't even answer questions or doubts properly. And the only time they call customers is when they need to ask when we will pay our bills, a week before due date?
When is Airtel going to wake up? After we have changed over to Vodafone?
This is lousy service and it's clear from their behaviour how much they care about their customers.
Janhavi Samant
[protected]

Hi,

I am using airtel unlimited plan or Rs 799 excluding of tax. From last four month my bill was ok but suddenly in july month bill i got detail that dsl usage charges add of Rs 200 and 100 rs deducted as a discount. my net bill for the month of july is rs 991 while i always got Rs 881 rs (including tax) . Every time 100 rs added as dsl usage charges but other side they deducted this amount as a discount i never pay this dsl usage charges. Can anyone tell if i am using unlimited plan than what is meaning of dsl usage charges in this??? what the meaning o[censored]nlimited plan if i have to pay extra charges to use internet??? I take this connection through airtel marketing executive of Mr sandeep and he didn't tell this thing when i take this braodband connection.

Regards
suchita jain

Hello Sir / Madam,
Please forward this letter to your complaints department and concerning department. I have following complaint
On July 21,2011, I had made request to shift my connection or My Indore MP office to new premises. I got confirmation that my connection will be shifted within 21 days of my request. But until now, My connection is neither been shifted nor your local office representatives are giving me proper timeline of shifting.
Since I have to pay rent for both of my premises, I am getting loss of Rs. 15,000/- per month just because of not shifting of my connection.
I am also not getting response from your customer care also. I am so much disappointed with the kind of service you are providing being a premier provider. I approached to BSNL and they gave me new connection with 3 days and now I am disconnecting my airtel connection. Sorry boss, your services are very poor and disappointing.
Please forward this message to the concerning person and ask him / her to call me on the number / information given below.
Being a customer of airtel for last 7 years, this is very disappointing. The BSNL persons worked so quickly and professionaly that I am glad to be thier customer inspite of that, your executives always repsonde that "System is under development / migration so this takes time.". Sir, I owns an IT company and a BPO and I know better that how much it is going to take for a system to be upgrade OR update. So do not think that customer is and knows nothing about technology.
thanks and Regards
Anurag Tripathi
CEO
Adi Soft
www.adisoftin.com

My name is Krunal My Customer Id Is [protected] last 10 days i have facing problem of no signel in my Dth Service, i have complained 5 to 6 times on cusomer care but there was not proper reply from them, and till today there is no solution from there side.

Hi,

My name is Sawan
I am an Airtel Subscriber from past 8 years ( Since i started my engineering in Computer Science). Used pre paid in past but from past 1 year i am using a post paid connection.

I am a free lancer so have a lot of work with internet and phone.
I took my post paid connection with airtel and activated all plans necessary. Normally i had my bills like 300 or 250. But after 3G came in existence I opted for a plan of 100Mb for 100Rs.
Since this day i am facing the problem and the most renowned cell market is getting corrupt in my eyes (my friends went for Idea My Gang, but I continued with Airtel, and I am ashamed now)

The month I opted for 3G, my bill was 1300/- , I called customer support and asked that my daily bill says that I have a bill of 350/- on midnight and next day says that i have bill of 1200/-, customer service told, "Sir IT WILL BE ADJUSTED IN THE BILL"

My bill arrived and was of 1300/-
Called customer service and Reply "Sir, by default, your AIRTEL LIVE service was activated so I am deactivating it" You charge me 100/- and call me to establish 3G on phone and then you tell me your Service was activated.
Guy told me, I AM LOGGING A COMPLAIN AND YOU WILL RECEIVE A CALL BACK

I never got a call back, i did not pay the bill and the next call I got was from recovery agent, I told him complain no. and he said "Please pay the bill and we will look into this".

Paid and never got response

NOW COMES THE REAL TROUBLE

I applied for Airtel Internet
Guy came to my house filled up the form and took the money
Told me that please disconnect all the internet you have, it will cause problem. I am a computer engineer (Networking) so asked them, what the hell they are saying, they said that we are in FIELD work so we know better.

I did as they had told, but 2 weeks passed Had no call from them, I called the person he said BOX at your location has troubles, will replace it and give you a call"

I called customer service and they asked for CAF which i said is my room address,
Person asked me it is wrong and need to confirm from the person who came at my place
After a week I gave them a call and he said, POINTS ARE NOT AVAILABLE, WAIT FOR 2 months

I called customer support, and they logged in a request for INTERNET CONNECTION.

Guy came to my house and when i showed him the papers he said " THE GUY WHO FILED THIS IS FROM OUR OFFICE, I WILL CHECK AND LET YOU KNOW " I asked him about CAF No. He said " THIS IS ALL , WAIT FOR HALF AN HOUR"

This time I had a Request No. so called customer support, next day I recived a call from Complains and he conference my call to the person who came at my place,
I got Repply " You will get your money back, no box available"

Now every day I get calls from complain department who say we are sorry

JUST TELL ME ONE THING, I HAD MY INTERNET RUNNING FINE, WHY THE HELL THEY HAD TO TURN OFF MY INTERNET WHEN THERE WQAS NO BOX IN MY AREA, WHO WILL PAY 1500 NOW,

I DONOT NEED THOSE 500 BACK, I NEED THAT INTERNET CONNECTION WHICH T HEY HAD PROMICED AND ALSO THIS 1500 FOR MY reestablished INTERNET CONNECTION

THIS IS NOT DONE.

If your box is not working, establish a new one

AIRTEL should have a log of all connections and they should be updated of the fact that points are not available
If not then this is cheating that you take money and tell after a month that we do not have points available so take your money back


I donot want my money, no sorry, no calls, no internet, just an explanation of the fact, what is wrong?

Sir, I had paid Airtel TV Rs. 3700 on 21st June2010 to recharge my set-top box. The service was fine until Feb. 2011, when, stating 'negative balance' it was withdrawn. I had not made any correspondence with Airtel tv in this regard.
I was later informed that I would have to trace the source and identity of the caller. No-one at Airtel takes responsibility for what they agree 'could be' a human error at their customer service department in inputting my customer ID instead of the persons who apparently called in to take the balance out from his own account.
The fine folk at Airtel's customer care obviously are at their wits end. They asking me to "just get a new connection sir".

."Yeah right, and use the ol' dish and stb for rain-water-harvesting ?!?!

Please sort this out Airtel. A company of your stature should take responsibility of the folly and irresponsible actions of it's staff and employees. Not wash its dirty, unethical hands off and CHEAT A COSUMER.

Cmon, got no conscience ?

A

Please look into te matter

Hi,

Today its 5th day my above no got barred…and no action has been taken yet…I have been sending mails request your companies to restore the services since I am loosing heavily on my business contacts..but inspite of my repeated reminders and requests, no action has been taken yet…By way of this letter, I wish to bring to your notice that all my loses are due to your lack of customer focus and irresponsible approach towards customer.

Hence, i am finally appeal to consumer forum where I feel, my concern will get adreessed properly.

Thanking you

Yours faithfully
PS Babu

From: p.s.babu [mailto:p.s.[protected]@simplyhr.in]
Sent: 22 August 2011 17:31
To: '[protected]@in.airtel.com'
Subject: RE: MY MOBILE NO.[protected] [|BAL|Qrc[protected]|]

Mr.vijay,

Thanks for your response. But a small issues like this taking 5 days to resolve…I can’t believe..if at all it’s a lengthy process for you why you are harassing your customer by blocking the number. Ideally you should have activiated the no and once you have all details, resolve the issue amicably.

It’s my request please activate the no by today, otherwise any solution you provide after today, won’t be able to accept to me since its more than 4 days I have chasing up with you on the above mentioned no. also note that I have raised similar complaint on 27th july 2011 regarding my bill but no action has been taken sofar. So I have strong prove that I am not at fault and till date you were unable to give me a solution rather than forcing me to pay what you demand. That is why you blocked the no and saying customer is not contactable. It’s you duty to give some space to customer and address all customers concern rather than harassing him.

Waiting for a quick action on this pls.

Regards!
PS Babu




From: [protected]@in.airtel.com [mailto:[protected]@in.airtel.com]
Sent: 22 August 2011 17:19
To: p.s.[protected]@simplyhr.in
Subject: Re: MY MOBILE NO.[protected] [|BAL|Qrc[protected]|]

Dear Customer,

Ref: Email dated[protected], expressing concern regarding billing for your airtel mobile number [protected].

Thank you for your mail to airtel and the opportunity to assist you.

To address your current concern, we have raised a complaint regarding the billing with the relevant team. For your reference, the Unique Service Request number is 39151590. Our team will be contacting you by[protected] within 17:18 hours with an update on the issue.

You may know the status of your Service Request by dialing *121#.

We thank you for taking out the time to voice your concern. At airtel, we believe that it is our customers' feedback that helps us to improvise on our services.

Please do write in for any further assistance.


Yours Sincerely,
Vijay L
Customer Care
Bharti Airtel Limited


Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction
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[protected]Original Message[protected]
From: p.s.[protected]@simplyhr.in
To: [protected]@in.airtel.com
Cc:
Sent: 22/08/2011 04:17:25 PM
Subject: RE: MY MOBILE NO.[protected] [|BAL|Qrc[protected]|]

I am not questioning on my current plan. My all concerns are about my earlier
plan and inflated bills.. since I was not getting the proper response earlier I
was forced to change my plan last month i.e 249. I was talking about my
previous plan.pls compare my old plan pre-transfer to my name and post plan
before we moved to 249..i am questioning on that, please recheck your billing
plan. Its not first time I was getting inflated bills. Hope you recall I was
raised concern in March also where my blackberry charges were getting added on
every month ie 2499¿finally which you agreed as mistake from your side and
reversed..but when I transfer my connection from corporate to my individual
a/c..again you changed the plan ie why inflated bills were recived from April
till June¿please recheck last 8 months and you will get a clarity.



No one from airtel is trying to understand problem but hurry in disconnect the
line which is easiest to way to harass a customer¿please understand I want a
permanent solution to rectify my problem unless I am ready to take legal action
against airtel.



Waiting to hear from you.





PS Babu

Partner
Hi,

Today its 5th day my above no got barred…and no action has been taken yet…I have been sending mails request your companies to restore the services since I am loosing heavily on my business contacts..but inspite of my repeated reminders and requests, no action has been taken yet…By way of this letter, I wish to bring to your notice that all my loses are due to your lack of customer focus and irresponsible approach towards customer.

Hence, i am finally appeal to consumer forum where I feel, my concern will get adreessed properly.

Thanking you

Yours faithfully
PS Babu

From: p.s.babu [mailto:p.s.[protected]@simplyhr.in]
Sent: 22 August 2011 17:31
To: '[protected]@in.airtel.com'
Subject: RE: MY MOBILE NO.[protected] [|BAL|Qrc[protected]|]

Mr.vijay,

Thanks for your response. But a small issues like this taking 5 days to resolve…I can’t believe..if at all it’s a lengthy process for you why you are harassing your customer by blocking the number. Ideally you should have activiated the no and once you have all details, resolve the issue amicably.

It’s my request please activate the no by today, otherwise any solution you provide after today, won’t be able to accept to me since its more than 4 days I have chasing up with you on the above mentioned no. also note that I have raised similar complaint on 27th july 2011 regarding my bill but no action has been taken sofar. So I have strong prove that I am not at fault and till date you were unable to give me a solution rather than forcing me to pay what you demand. That is why you blocked the no and saying customer is not contactable. It’s you duty to give some space to customer and address all customers concern rather than harassing him.

Waiting for a quick action on this pls.

Regards!
PS Babu




From: [protected]@in.airtel.com [mailto:[protected]@in.airtel.com]
Sent: 22 August 2011 17:19
To: p.s.[protected]@simplyhr.in
Subject: Re: MY MOBILE NO.[protected] [|BAL|Qrc[protected]|]

Dear Customer,

Ref: Email dated[protected], expressing concern regarding billing for your airtel mobile number [protected].

Thank you for your mail to airtel and the opportunity to assist you.

To address your current concern, we have raised a complaint regarding the billing with the relevant team. For your reference, the Unique Service Request number is 39151590. Our team will be contacting you by[protected] within 17:18 hours with an update on the issue.

You may know the status of your Service Request by dialing *121#.

We thank you for taking out the time to voice your concern. At airtel, we believe that it is our customers' feedback that helps us to improvise on our services.

Please do write in for any further assistance.


Yours Sincerely,
Vijay L
Customer Care
Bharti Airtel Limited


Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction
Click here to provide feedback
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=57B9DF2952B3...⇄



[protected]Original Message[protected]
From: p.s.[protected]@simplyhr.in
To: [protected]@in.airtel.com
Cc:
Sent: 22/08/2011 04:17:25 PM
Subject: RE: MY MOBILE NO.[protected] [|BAL|Qrc[protected]|]

I am not questioning on my current plan. My all concerns are about my earlier
plan and inflated bills.. since I was not getting the proper response earlier I
was forced to change my plan last month i.e 249. I was talking about my
previous plan.pls compare my old plan pre-transfer to my name and post plan
before we moved to 249..i am questioning on that, please recheck your billing
plan. Its not first time I was getting inflated bills. Hope you recall I was
raised concern in March also where my blackberry charges were getting added on
every month ie 2499¿finally which you agreed as mistake from your side and
reversed..but when I transfer my connection from corporate to my individual
a/c..again you changed the plan ie why inflated bills were recived from April
till June¿please recheck last 8 months and you will get a clarity.



No one from airtel is trying to understand problem but hurry in disconnect the
line which is easiest to way to harass a customer¿please understand I want a
permanent solution to rectify my problem unless I am ready to take legal action
against airtel.



Waiting to hear from you.





PS Babu

Mob. : + [protected]/[protected]

Dear Sir
I have applied for mobile number portability from Aircel to Airtel on 2nd August 2011, but till now (23rd August) I haven't got any response from Airtel. After calling up the Airtel customer care many times, the response was that the request is under process.
I request you to kindly initiate an action to complete the process. My details are as below:

Name: Praveen Khunte
Mobile No. - [protected]
Location: Noida
Alternate contact number: [protected]

Hi,

I applied for a new Broadband connection on 15th July 11. I was being told that the advance amount would be Rs.1000/- which I paid.

The executive told me that the line will be activated in two weeks from the
date I paid the amount.

But when I called the customer care two days back the executive "Asha" told me that installation & activation will be done by 27th, but nothing happened.

When I called the customer care again on. 28th July'11 another executive told me that your application is rejected & the connection cannot be provided in my locality due to some technical reasons.

And again when I called the customer care representatives (called on [protected]) named "ASHA", "HEMA", "SARITA" & one more guy are telling me that you can't get the connection due to some technical reasons.

I am fine, if I don't get the connection but the excuse what they are telling is that in order to meet the sales target the sales executive "SANTHOSH" must not have informed you about the technical issues, this excuse is not at all acceptable and adding to the misery the last person whom I had a talk with disconnected my call in between.

264327 is the customer enrollment form no which has been given to me.

I just wanted to know, why the same has not been communicated to me by the executive?????

The executive who approached me for the new connection is not responding to my calls now.

Below are his details:
Name: Santhosh
Mob No: [protected]

After sending this mail to "[protected]@in.airtel.com" daily I am receiving emails daily from different-2 Customer Care people namely "Sundaramoorthy V", "Satish.E", "Preethi Mary J", "Vijaya Sarathy", "Mythily R", "Kruthika.S.Volety", "Irshad.p", "Madhan Raj" but nobody is ready to help me out & take me out of this mess instead asking me to explain my problem every time to them which is highly unacceptable & frustrating.

I think people in Bharti Airtel does not understand English that is why unable to understand my issue also.

I need an immediate response on this & WANT MY MONEY & MY ID PROOFS BACK WITHIN A WEEK'S TIME.

Thanks
Stuti
+91-[protected]

Hi,
If you are the listener then please forward this msg to the judge who will solve this problem, and what is the meaning * (star) means whenever they want to deduct the balance from your act then they will start and stop the deduction so please told him to stop this cheapest way of 1 Rs balance deduction from account.

if you are able to solve this problem then call me [protected]

Sir ,
My documents are misused by the company by exchanging them with someone and issuing sims with different names. Even after several complains and repeated request, there is no response. I am feeling extremely depressed that the person may mis use the Prepaid connection which is registered with my name and I may not get the benifits of my Prepaid connection Which is not yet registered with my name even after submitting three times.
Please Help.
Manoranjan Acharya.P

R/sir,
I am customer of airtel and i have submitted documents for porting of my airtel no. [protected] 3 aug.2011 from airtel to idea but without any taking my request airtel has rejected my request. I have call lot of time help desk 121, 198. i have complaint to both appellete airtel and idea. both gave me 72 hours time but till today my mobile no. did not port from airtel to idea.

I request you to take strictly action avout this matter and to port my mobile no. [protected] from airtel to idea.
Thanking you,

Yours,
Syed Yousuf Abulhuda,
Peerzad lane Tq. Vaijapur Dist. Aurangabad (Maharashtra State)

I have been facing problems in porting out, from Airtel to Vodafone since last 2 months.I have applied twice for porting out, and everytime they reject the my Portout request for no reason. FInally they gave me a answer that, I cannot port out because I am in a CUG.
I dont understand, how do this Airtel people find these reasons.
Totally frustrated and I want relief from this issue, please help me.

My number being [protected]

Thanks in advance
Sudhakaran.V

Hi,
my 3 years old lifetime airtel no was[protected], suddenly it was shut when i charged around 100/rs for net and other call.
I raised a complain here, some body from airtel called me, talked useless.

No body from airtel came up.it seems all the malpractice is their right.

I want my money back.

My address is ....[protected]@gmail.com

Hello Sir,

I received a missed call on my Airtel number [protected] from the number [protected] today morning, 23rd Aug 2011 at 7:57am.
When searched on the net, I found that this number is from Pakistan.
Kindly see to it. Hoping for a quick resolve.

Thanks and Regards,
Smita