Airtel Complaints & Reviews

My telephone number is[protected].
Account no. 16540674
I would like to REACTIVATE my Airtel IPTV.
my iptv connection has been disconnected from last 15 days despite paying all bills .
and complaining many times at airtel helpline i got the following request numbers:-
2253584 dated 02/09/11
19695428 dated 01/09/11
3231688 dated 30/08/11
and many more complaints throughout.....but none of the times was the problem resolved and they even fail to give any answers why this happened.and the airtel representative who visited to check the payments if due said .''sir we are as helpless as you are ecaue airtel just tells us to collect bill and in your case bills are already paid so you should file a case against it.
i visited airtel hub(center) dc chowk,rohini sector-9, they said their own office airtel phone is not repaired since 3 weeks how can they help me.''
this kind of service is not expected from a company like airtel.

They said that from our end a request to discontinue the connection was made which is not true....soo i would like my connection to be working again asap.
and wolud like to request airtel to improve their billing and customer care services as they are full of errors and have to be borne by the consumer.

Hi,

I bought a new postpaid connection with plan 199/- Rs per month plan. And also, on the same day, I activated 2GB GPRS plan of 98/- Rs per month. According to the plan, I have to 98/- Rs per month and I will be able to use 2GB of GPRS data without any extra cost.

My GPRS usage for the duration 8th Aug to 20th Aug was 1.76GB. But, in the bill, I got around 11,000Rs for GPRS usage only.


These are the exact things which happened in sequence:-

1. 8th Aug 2011 : Bought the number with plan 199/- Rs per month.Activated GPRS plan of 98/- Rs per month
2. 11th aug to next few days : I started talking to customer support guys for inquiring about the GPRS unbilled amount. They said you will not get charged until you use more than 2GB GPRS.
3. Aug 22nd 2011 : Airtel gave me bill of 7177/- Rs in which 7000/- was only for GPRS usage which was not more tha 2GB.

I haven't used GPRS more than 2GB And I already activated GPRS plan for 2GB.


I have contacted customer care, nodal officers and appellate officers for the same for n number of times. Every time I call, they will say, they are trying to get the information from concerned department and will revert back in 2 days. And after 2 days, they will mail telling the charges are valid. I am getting sick of these guys. They always deviate the matter by giving stupid excuses and when I counter argue, they will not have an answer and they will say, we will get back in 2 days.

Now they are saying that you have been charged on the pro rata basis which charge me 30paise per 50Kb. When I was contacting customer care center at the time I was getting[protected]Rs unbilled amount they said you will not get charged below 2GB. And if airtel is charging on the prorata basis why shouldn't they tell me before. Even no one told me that they will charge on the pro rata basic for the 12 days?

relationship number [protected]
airtel number [protected]
bill number [protected]
bill date 21-Aug-2011

I am deeply frustrated and hope that someone can help me get the best o[censored]nfair trade by Airtel.

Thanks.

--
Vishal Gaikar

Auryn India Pvt. Ltd,
Koregaon Park,
Pune, Maharashtra,
India 411001

I am Akash Rao.

I was using the cell number [protected].

But my sim was actually lost; as police complaint might be a major step to take so i did not complaint;

But when I called to that number again; I came to know that some people are using that number right now;

so you are requested to pls start service in my actual sim card again which I have found now which was in my books.

To help you in this matter I am also giving my sim card number: [protected]

you are requested to pls deactive that number again; & reactivate my sim card which is[protected] .

my present contact number is [protected]

When I called that number I came to know that they have some how issued the same with the name of Rajendra or like that.

& Rajendra is not using that mobile; they have some how managed with the documents of Rajendra.

I dont know about those people i only know about my number;

I could not manage for Airtel to personally visit at the time of my sim lost.

so pls reissue me the same number; for your verification I have already mention the sim number which I found from the sim itself.

& you can also verify name as Akash Rao

PLS REPLY SOON; YOU CAN ALSO CALL ME

Sir,



I am having Airtel Broadband connection no. 0124 – 4001575 name of Mr. Amit Dhawan, since last 3 to 2 month. Now from last one month the company is harassing me a lot because we have call many times in airtel customer care for activate my Centrex service (First request number 2596234 date on 20/Aug/2011, Second request by call on 29/Aug/2011 number 3173782 and customer care executive give me SLA time, first 24/Aug/2011 but now my request in open status, second SLA time give by customer care after closed my first SLA, 31/Aug 2011, now today date is 5/Sep/2011, status of my last request is open) on my broadband but service yet not activate. The company official always made an excuse that the Centrex service is activated on your broadband but now service still not activate. Unfortunately I have no proof to show them that I have not started any service.

Further I request you to activate my Centrex service on number[protected] as I require it very urgently and take necessary action.

Look forwarding to hearing from you soon.

Thanks

Regard

Pratap S Rana on behalf of Amit Dhawan

I had purchased an Airtel DTH HD in the month of february 2011 in delhi . I had to relocate to Mumbaiin the month of july , so i lodged a request in the month of july for relocation of the disc but after waiting for 10 days after the complain I had to remove the disc my self , but i guess airtel still had a lot against me because when i reach Mumbai i lodged another complain for re installation at my new residence I spoke to almost almost a dozen of telecallers from the customer care but to my surprise they showed me a very unprofessional behaviour by sending engineers to my delhi house address even after updating the adress in the system . I wished i remebered the names of the telecallers so that i could have mentioned the same here but ,, even this was not the end I have been calling airtel continuously and every time i get a new complain number, is this the way to treat a client when he is relocating to a new city . By the customer care I was given the number of Mr Atul who is the head at the navi mumbai area but to my surprise the manager started acting in unprofessinla manner by switching off his mobile .

I am still waiting for someone from Airtel to fix the problem but I guess Airtel forgets after selling the products or else the reason may be they are too big now to listen to the compliants of the customer but trust me i will never recommend Airtel to any one from now on wards .


varun wilson

[protected]
registered airtel no : [protected]
varun.[protected]@gmail.com

MY MOBILE NUMBER IS [protected]

AIRTEL OBUDSPERSON SITE IS UNDER CONSTRUCTION !

ARE THEY CONSTRUCTING THE SITE BY WRONG DEBITS OF OUR BALANCE FOR NO FAULT O[censored]S !

AIRTEL SHOULD BE TAUGHT A LESSON ON THIS TEACHERS DAY !

JAGO GRAHAK JAGO !

Airtel network connectivity is very poor and i don't know what happen to them cutting unecessary charges.

On saturday night rs 50 was gone from my balance account without informing me and this is not the first time.

their customer care is also very poor.

From last 2-3 months airtel service is very poor.

I m thinking now of shifting to another operator and is influencing a lot of airtel customers.

Airtel is forcing its customer to spread bad word of mouth about them.

It is loosing its trust.

Hi,

I am Lakshman, I just relocated to Salem and fetched a house for myself. I wanted a DTH Connection for entertainment and so surfed Airtel DTH's Online Portal. Since i was impressed i showed my interest by providing my mobile number [protected]. I received a call immediately from an outsourced outbound marketing call centre Connect India. Mrs.Jothi and Mr.Kapil Taneja convinced me to make an online payment and since I trusted Airtel i had made the payment and also gave them the transaction number. Astonishingly the one hundred phone calls which came before making the payment did not come after making the payment. They had promised me a connection within 24 hours but its 5 days as of today but the delivery of goods and services has still not happened.

I tried contacting the customer care atleast a two hundred times and they never attend or give some other number and ask me to call that number which is also a bogus number.

Numbers used to call customer care were [protected] and [protected]. I knew calls would be recorded for internal training purposes. Kindly trace the calls to all your toll free numbers and listen to it and do take necessary action to avoid customer dissatisfaction. The company which endorsed the impatient world concept is to abide by its values.

The numbers i was asked to call were
[protected]
12148
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

and nobody has given a clear solution as yet.

The executives who said ill call back in an hour never even bothered about it after that.

Complaints management E-mail ID is even worse that they reply to mails only once in two or three days.

The Payment i made was Rs.1540 and the transaction number is 3869487 and temporary customer ID is [protected].

Only i know how it is when neglected eventhough you have made a payment. My First Impression is i know how hard its going to be untill i use the DTH connection of yours.

Please answer
1) What happened to my payment
2) When will i get the connection
3) Why false commitment
4) Why the untrained call centre executives
5) Why dont connect india people attend phone calls or reply to e-mail
6) Why dont you guys reply to mails.

Vex................................................................................⇄


I know its hard to give 15 Rs worth quality when you get 10 Rs. Please charge call centre calls. Please make call charges for Airtel Customers at 1 Rs per minute get how much ever money you require but please provide good customer after sales service.

Regards,
Lakshman

For the past 2 weeks the Airtel 3G network is very slow. If I call the Call center, no one gives proper answer.Every time you call with the service request number given, they put on hold and come back to say, will give a call back.obviously, never call back. If asked for reason, they come out reasoning saying, network is slow, network problem. Why are these problems not officialized in papers, magazines,???? Is this how Airtel treats their customer ? Its A shame to have used the Air tel USB 3G Service. Its been 2 weeks, no one is able to provide a solution at call center.. It was quite ok for 2 months, since then, the speed started to fluctuate at the lowest possible worse than a dialup.. If i call, they say server maintenance, network problelm..etc... if it is at a bigger level, why it does not come in paper...

I feel bad of having chosen airtel.

Raman

I have taken a Airtel DTH and have been crying with it since that day. every month it goes down for 7-10 days and everyday i need to call the customer care where they promise to fix it in 24 hrs, just that for airtel 24hrs is usually 24days. Pathetic.

Now my connection is down since last 12 days & have call up customer care 40+ times and there is no sign of resolution. every day they close my ticket saying its resolved where as problem persists, again i need to call them & they reopen ticket.

Please have some mercy on your customers & stop saying lies that you are the best service provider. I think you can honorably congratulate yourself as the worst service provider in India.

my no:[protected]

I got a phone call this morning regarding airtel winners zone ,after that i disconnected the phone with out selecting any option.but at night i got a message saying that it is deducting 5rs every day for subscription of airtel winners zone.its a big cheating by Airtel/OnMobile Global Ltd..

Airtel Broadband Complaints - Plan Change Request
Airtel Broadband
Jyoti Dhamne Send email on Sep,04,2011
Sub:-change Request
Dear Sir,
I m a Airtel Broadband cm from Indore location and i want to change my current bill plan 699 to 499 but as the airtel customer care asked me to send a mail on wecare.[protected]@airtel.in but i could not find any link to put my request for bill plan change so kindly help for the same ...

and change my bill plan to 499 unlimited pack plan

Regards
Jyoti Dhamne

My Mobile No. is [protected].
I had called customer care 121 from an Airtel Service Center about stopping this Subscription Video Parlour Service, which was activated without my consent at a rate of Rs 5.00 per day (Req. Ref. No. is ROVDE[protected]) on 3rd Sep 2011. She said that the service has been stopped immediately. But today 4th Sep 2011, I again got an SMS saying that "You have been renewned for Subscription Video Parlour Service. You have been charged Rs 5.00".
I would strongly request to stop all these services with immediate effect once and for all and credit-back all the charges to my account.

Sir,

Despite my calling three times @ 121 and 198 of Airtel , Caller ID service has not been activated.Please follow up with the concerned section Airtel for appropriate action.
Thanks,
Sunita Kashyap
6085/1, D-6, Vasant Kunj,
New Delhi-110070

Phone #[protected]

Billing Manipulation and then no response from Airtel on numerous followup and complaints - on phone and email. Please see the background in the attached mails below:

===================================================
The followup mail written to Nodal Office on 4th September 2011.
+++++++++++++++++++++++++++++++++++++++++++++++++

Dear Nodal Officer

No response has been recieved though the Airtel committed 3 days have passed.

Can you please stop the harassment and close this issue?

Regards,
Gulzar Ahmed

================================================================================...⇄
From: [protected]@airtel.in
To: [protected]@hotmail.com
Date: Sun, 28 Aug 2011 16:55:44 +0530
Subject: Acknowledgment Mail

Dear Airtel Customer,

Thank you for writing to the Nodal Officer.

We acknowledge receipt of your email and request you to provide us three working days, to respond to you.

We thank you for your patience.

Warm Regards

Nodal Office

Note: Please mention your mobile no. in the subject of the email whenever you write to us for a quicker response. Do not include any space or any special characters between the digits.This is an auto-generated response.

Kindly do not reply on this mail.

Disclaimer: Kindly note that the working hours for Nodal is from Monday to Friday between 9:30 am to 6:30 pm.


This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.





[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@in.airtel.com; nodalofficer.[protected]@airtel.in; [protected]@in.airtel.in
CC: [protected]@hotmail.com
Subject: RE: YOUR AIRTEL BILL FOR ACCOUNT NUMBER:[protected], BILL DATE: 27-APR-2011 [|BAL|[protected]|[protected]|]
Date: Sun, 28 Aug 2011 11:20:00 +0000


Dear Nodal Officer

Can you please go through the history of this case and help resolve the problem? I have made regular payments for the actual and legitimate telephony services so far until July 2011 - unfortunately, Airtel has barred the outgoing services forcing me to switch off this number.

I have been makeing regular complaints and escalating to your available contact number/executives on 121 via emails and on phone - all I have got is false promises by your executives in addressing the issue in 2 hrs...1 day, 1 week etc...and that calls will be returned in the next hour or so...but nothing moves. The numerous complaint numbers are present in this mail trail and more can be found in your system's record.

Looks like Airtel is making the most of it's losses by charging customers inflated bills for bogus services and earning a good name by providing pathetic customer services.

Appreciate if you can resolve the issue sooner...it's hanging for more than 4 months now...thankfully to Airtel's pathetic response.

Shall also appreicate if you can provide me the escalation path in Aitel and TRAI to be followed for getting this issue resolved if it is not within your powers.
Cheers!
Gulzar Ahmed

[protected][protected][protected][protected]

From: [protected]@in.airtel.com
To: [protected]@hotmail.com
Date: Sun, 29 May 2011 19:14:32 +0530
Subject: Re: YOUR AIRTEL BILL FOR ACCOUNT NUMBER:[protected], BILL DATE: 27-APR-2011 [|BAL|[protected]|[protected]|]

Dear Gulzar Ahmed,

Ref: Email dated 29/05/2011, expressing concern regarding the charges levied towards GPRS service and activation of airtel Live without consent for your airtel mobile number [protected].

Thank you for your mail to airtel and the opportunity to assist you.

We regret for any inconvenience caused to you in this regard.

We completely comprehend your viewpoint and sincerely apologize for any difficulty caused to you by our Customer service department.

To address your current concern, we have raised a complaint regarding the charges levied towards GPRS service with the relevant team. For your reference, the Unique Service Request number is 37444703. Our team will be contacting you by very shortly with an update on the issue.

You may know the status of your Service Request by dialing *121#.

We have registered a request for deactivation of airtel Live service on 29/05/2011. The service will be deactivated within 4 hours.

We would also like to let you know about the option of activating or deactivating airtel Live service from your airtel mobile by following the simple steps below:

"To Activate - type <ALIVE>and send it to 121 (Toll free)

"To Deactivate - type <DLIVE>and send it to 121 (Toll free)

The service will be activated/ deactivated within 4 hours of receiving your request.

Should you require any further online assistance, you may contact our 24x7 helpline at 12118 (Toll free) from any alternate airtel number. While calling from other service providers, please dial [protected] (Chargeable as per the respective network charges).

We thank you for taking out the time to voice your concern. At airtel, we believe that it is our customers' feedback that helps us to improvise on our services.

Please do write in for any further assistance.

Yours Sincerely,

Rehan Yousif
Customer Care
Bharti airtel Limited

Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction
Click here to provide Feedback.

Or, if you cannot click on the above link, please copy the full URL from below and paste the URL in your web browser.
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=BADA3D4AAFCE...⇄

Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.

[protected]Original Message[protected]
From: [protected]@hotmail.com
To: [protected]@in.airtel.com
Cc:
Sent: 29/05/2011 18:03:11
Subject: Re: YOUR AIRTEL BILL FOR ACCOUNT NUMBER:[protected], BILL DATE: 27-APR-2011 [|BAL|[protected]|[protected]|]

Hi

1. Very first thing - I have not used this internet service on airtel. It's
the classic case of billing manipulation by airtel.

2. I did not ask you to activate airtel live on my phone and you need to
reverse the charges and confirm.

3. Let me know how can I file a complaint against you for these fraudulent
charges and causing unnecessary stress.

4. I have paid the charges other than the fraudulently levied internet charges
today (Rs 500). And there is no other outstanding amount for the last cycle.

5. I am also appalled at how airtel lies to it's old customers.

I think it's enough of airtel now and time to move on.

Cheers
Gulzar

Sent from my iPad

On May 29, 2011, at 1:51 PM, [protected]@in.airtel.com wrote:

Dear Gulzar Ahmed,

Ref: Email dated 29/05/2011, expressing concern regarding the charges levied
towards GPRS service for your airtel mobile number [protected] and your
experience with customer care department.

Thank you for your mail to airtel and the opportunity to assist you.

We regret for any inconvenience caused to you in this regard.

We completely comprehend your viewpoint and sincerely apologize for any
difficulty caused to you by our Customer service department.

We take pride in enhancing our customers with our responsive and friendly
approach. It has always been our constant endeavor to ensure, that our
customers are delighted by our inimitable approach.

We would like to inform you that we have already investigated your account as
per your concern with the service request number 37444703. As per your service
request number, concerned department has confirmed that the GPRS plan at Rs.
98/- per month is active on your number with 2GB free and thereafter 30 ps per
20 KB.

The amount has been charged as the browsing was done through airtel live
service due to which you are not in receipt of benefits of free usage of 2GB.
In order to avoid balance depletion in future, we request you to save the
Mobile Office settings as default settings and delete the airtel Live settings.

The amount has been charged as per the usage of GPRS through airtel live at 30
ps per 20 KB and hence, the charges are valid.

We request your kind cooperation in this regard.

We thank you for taking out the time to voice your concern. At airtel, we
believe that it is our customers' feedback that helps us to improvise on our
services.

Please do write in for any further assistance.

Yours Sincerely,

S. Sainath
Customer Care
Bharti airtel Limited

Your response will help us to enhance your experience with Airtel. Please click
on the link below & provide us your valuable feedback on this interaction
Click here to provide Feedback.

Or, if you cannot click on the above link, please copy the full URL from below
and paste the URL in your web browser.
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=88888EFB 5
6 6 D7795F1184646B7D5296995F91C65AFD8385CB8DA3455B7DD276AA6&refno=[protected]

Simplify Life with Airtel Selfcare. Just dial *121# and get instant information
related to your account on your Mobile Screen.

[protected]Original Message[protected]
From: [protected]@hotmail.com
To: [protected]@in.airtel.com
Cc:
Sent: 29/05/2011 12:57:29
Subject: RE: YOUR AIRTEL BILL FOR ACCOUNT NUMBER:[protected], BILL DATE:
27-APR-2011 [|BAL|[protected]|[protected]|]

Hi!

I contacted the Airtel HelpDesk, 121, twice from my mobile today to know the
status and closure of the complaint.

1. First time some Mr. Jatinder Singh(?) came online and when he was not able
to answer and resolve the queries - he said that he is connecting me to his
supervisor. After putting me on hold for more than 1 minute - he came back
saying he could not find his supervisor and that within 2 hours a call back is
scheduled. On asking why and if he could provide me a reference number for
the
discussion - he abruptly disconnected the phone.

2.Second time - Some Parul picked up the phone after apologising for the
earlier incident she shared the status appearing in complaint status that:

i. Airtel executive has called me up on
19th May and explained the answers and now the call is closed. Surprising! I
was in Hong Kong till 20th May - who called me up and explained and closed the
complaint as well?

ii. I asked her for a reference number for
the current and earlier discussion which she did not provide. Then she also
went through the motions like - I am connecting to the supervisor - and after
making me wait on phone for 4 minutes - the call was disconnected from Airtel.

Since you are not able to resolve the complaint - please confirm the name,
email and number of your competent manager to whom this can be escalated for a
resolution

Cheers!
Gulzar Ahmed





From: [protected]@in.airtel.com
To: [protected]@hotmail.com
Date: Mon, 16 May 2011 21:09:53 +0530
Subject: Re: YOUR AIRTEL BILL FOR ACCOUNT NUMBER:[protected], BILL DATE:
27-APR-2011 [|BAL|[protected]|[protected]|]

Dear Gulzar Ahmed,

Ref: Email dated[protected] expressing concern regarding the charges levied
towards gprs service for your airtel mobile number [protected].

Thank you for your mail to airtel and the opportunity to assist you.

To address your current concern, we have raised a complaint regarding the gprs
charges with the relevant team. For your reference, the Unique Service Request
number is 37444703. Our team will be contacting you by[protected] within 11:30
hours with an update on the issue.

You may know the status of your Service Request by dialing *121#.

We thank you for taking out the time to voice your concern. At airtel, we
believe that it is our customers' feedback that helps us to improvise on our
services.

Please do write in for any further assistance.

Yours Sincerely,

Mohammed Tanveer
Customer Care
Bharti Airtel Limited

Your response will help us to enhance your experience with Airtel. Please
click
on the link below & provide us your valuable feedback on this interaction
Click here to provide Feedback.

Or, if you cannot click on the above link, please copy the full URL from below
and paste the URL in your web browser.
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=E52660A93354
B7DF2366A6EA17768785F81C7D898CF0197E8180878A[protected]D&refno=[protected]

Simplify Life with Airtel Selfcare. Just dial *121# and get instant
information
related to your account on your Mobile Screen.

[protected]Original Message[protected]
From: [protected]@hotmail.com
To: [protected]@in.airtel.com
Cc:
Sent: 16/05/2011 19:52:50
Subject: FW: Your Airtel Bill for Account Number:[protected], Bill Date:
27-Apr-2011

Hello

I am shocked to recieve the attached bill for INR 16,205.53

I have not used this much internet services that too entire day and night on
this connection. There is defnitely some problem with the bill presented.

I would like you to send me the comprehensive and complete details of
the visited sites for a review.

Thanks!

Gulzar Ahmed


Date: Thu, 28 Apr 2011 03:42:22 +0530
From: [protected]@airtel.in
To: [protected]@hotmail.com
Subject: Your Airtel Bill for Account Number:[protected], Bill Date:
27-Apr-2011




[IMAGE]






Dear Customer,
Thank you for being a part of airtel's 'Go Green' initiative!
Please find attached your bill for :
airtel Number : [protected]
Account Number :[protected]
Bill Number :[protected]
Bill Period : 26-Mar-2011 to 25-Apr-2011
Your airtel email bill is protected by a unique password which is sent to your
mobile.
SMS: to 121 from your airtel mobile to get your password.
E- Bill password remains the same for every e-bill sent month on month. Kindly
remember that the password is case sensitive and should not include any
special
characters.
*If the bill size is >500 KB, you shall only receive the bill summary. Logon
to
view your itemised bill or registeryourself with airtel selfcare.



[IMAGE]
[IMAGE]





[IMAGE]
To start e-bill, SMS:
STOP PAPER to 121
[IMAGE]
To Update your email id, SMS:
UPDATE EMAIL to 121
[IMAGE]
View last 6 months e-bills by simply sending, SMS: EBILL
letters of the month)> to 121
[IMAGE]
To get your e-bill password, SMS:
EBILL PASSWORD to 121






[IMAGE]
Pay Online: Visit www.airtel.in and click on easy pay to pay through:
¿ Net Banking
¿ mChek on airtel
¿ Credit/Debit card
[IMAGE]
Pay by signing up for:
¿ ECS (Electronic Clearing System)
¿ SI (Standing Instruction)
[IMAGE]
Pay by cash, cheque or credit card at airtel outlets. To know the airtel
outlets near you, SMS: Cash/Cheque/Credit card to 121





[IMAGE]


Step 1: Log on to www.airtel.in
Step 2: Select Mobile and enter your mobile number as the Login ID
Step 3: You will receive a system generated password on your mobile
Step 4: Use password to log in and reset the password of your choice. Now you
can:




[IMAGE]
Get detailed information on last 4 bills



[IMAGE]
Analyse bill usage, trend, personal/professional segregation



[IMAGE]
Mark personal/professional numbers



[IMAGE]
Create a phone book




[IMAGE]


Manage your account from mobile at your fingertips. Dial *121# to know:






[IMAGE]
Outstanding
[IMAGE]
Payments
[IMAGE]
Approximate unbilled
[IMAGE]
Service Request (SR) status
[IMAGE]
Start a Service
[IMAGE]
Hello Tunes
[IMAGE]
Stop a Service
[IMAGE]
DND
[IMAGE]
Bill Summa

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CHARGING FOR SATELLITE CHANGE

Airtel service centre in Ahmedabad is taking undue charges for DISH ALINGNMENT which is done on their part due to switching over to another satellite.My customer id. is [protected] .After every few days I am being asked to Pay Rs.100 as visiting charges by their employees for changing the direction of Dish.Still I am not receiving signals on my TV.

KAMLESH SEVAK
#[protected]

Hi All,

I'm Jagadeesh I have applied for new braodband connection on 18th Aug 2011. I paid a advance of Rs 1200 for my plan here are my details,

Application number: 274892

Address: Royal Legend Apt, Kodichikkanahalli, Bommanahalli, Bangalore 560068

It's been more than 20 days nobody is there to help me out to get a new connection. I tried reaching the airtel broadband executive as well as to the the person to whom I have given money no one is picking my call.

When ever they see my number they are not picking my call. Luckily one day by mistake they attended my call and when I asked them to refund my money he refused to do so and cancelled my call.

Here are the details of fraud airtel executive member details,

1) Arjun - [protected]

2) Airtel Manager - [protected] ( Incharge of Royal Legend Apt Bangalore)

3)Suresh Zonal Manager: [protected]

Airtel has to take severe action on these people. Its word of caution to all the bangalore people to ged rid of Airtel Broadband connection.

Regards,
Jagadeesh.
[protected]

Dear Sir,

I have enrolled for airtel ip tv connection with braodband ,plan -iptv 1099 on[protected] from my residence 914a,Gaur green vista,nyay khand-1 ,indirapuram,ghaziabad,Customer Enrollement form-2832701.I have one fixed line [protected] with broadband connection .The guy's name who took details is vikas,contact no-[protected],he promised that connection will be done in 3-5 working days and it will be a new connection ,also exsisting will be disconnected once the new line will start,but there was no connection till[protected],i had several done follow ups @121 and 198 during this time.also vikas didnt respond to my calls and at times he switch off his phone.

On[protected] one guy came for connection and he has put the cable and disconnected my exsisting connection,later he said that he hasnt got customer id so he wudnt be able to put the set up box n wifi.then we have to scold him to activate the exsisting line.

On[protected] again i called 121 ,i spoke to supervisor then he gave me my account id-[protected] with new number-[protected], and he said that there is some problem in activating BB connection but will be done in 72 hours.now on same day my account is debited with RS-1750 cheque no -icici bank-215426

Current status is my account is debited ,but still i dont have any response from airtel for connection and its 4th week now ,as promised connection to be done in 3-5 days.

I want to know when i already have BB connection working then what is the reason for so much of delay.I want airtel to compensate me for false promises,agony and no proper services.

MOCKERY OF DND IN AIRTEL MOBILE
NO.[protected]
Registration no.W[protected]
From 121
Date05/07/2011 at 18.51
AIRTEL DOES BOGUS REGISTRATION
My cell is flooded with unwanted SMS
Examples:
DM-GGn Flat from no [protected]

DM-Club from [protected]

DM-Grand from [protected]

etc.etc on DAILY BASIS

DND Complaint site does not work

Strange is the AIRTEL working or 'CHEATING'


Who can help????

Dear Sir/ma'am

This is to inform you that Airtel has charging false rates for messages which is not even applicable and the worst part is they keep changing the offers every day or every week which is very frustrating. I got a recharge pack of rs 77 which gives free sms facility till 10000 messages and i was informed the same thing via message but the moment i got it recharged i merely got the balance and not the message pack, so went back to the market and got the message pack activated which gives me a facility to message to any number @ rs0.09. Everything was going well then sooner 2 days after recharge, I started being charged @ Re 1.00 for every message.

Sir/ma'am, This has become real frustrating to keep on understanding their offers every now and then as they keep on changing and more so over they do not stick to their offers. I think this is a complete cheating with the customers and an attempt to dominate their position by making the customers feel very disheartening. In fact this is a mental harassment which is inflicted on the customer.

PLEASE HELP.

Regards
Pallav Goyal
Contact number- [protected]
E-mail id- [protected]@gmail.com