[Resolved] Airtel Prepaid Mobile Service — Un authorised deduction of Balance | |
Dear sir, Myself Krishna Rayudu, Gulbarga-Karnataka, India Holding a Mobile connection of Airtel prepaid No [protected]. Since the last 2 months i.e, Apr2008, May 2008 there was an unauthorised deduction of Rs 25 on every month 27 behalf of Mobile chat. The Vasmobile chat i have not asked or ativated I HAve calld about 6 times at customer care ref nos [protected], [protected], [protected], [protected]. They told that they resolve the problem with in 48 hrs on 2nd may 2008. Surprisingly they have sent one msg on same Dt as we solved ur complaint against Mobile chat But in this mnonth i.e, May by 27 again same Rs 25 deduction There si no end for this injustice, unfair, unehtical thing from such a Reputed corganization? Airtel! Krishna Rayudu MSc (PhD) Gulbarga Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 5 Comments | |
Comments
I WANT TO RECEIVED CALL STATEMENT OF MOBILE NO.[protected]
[protected] incoming & outgoing call show day to day please
Airtel — injustice - prepaid mobile
Hi,I am vishal patel from Hyderabad. My airtel prepaid mobile number is [protected]. I took connection around oct end 2009 and submitted all required documents. Suddenly on 1st week of February 2010, my service was stopped without any message/call. When I contacted to customer care executive they said we must have sent sms it could be problem with your hand set that you haven't received it.(POOR AND BASELESS ARGUMENT). Then I asked to restart the service and said that I will provide all required documents on next weekend. I talked to appellate officer of hyderabad circle and she also gave the same poor reply.
Finally, I resubmitted the documents to the Airtel, madhapur branch on 6th February. Customer care lady over the branch told me that, this card won't be activated again from her past experience.(THIS SPEAKS ABOUT AIRTEL SERVICE). When I contacted back to customer care around 23 February, they said again that documents are tempered(Although, my driving license was xeroxed by airtel guy at the branch only). I called again and got another reply that they haven't received the documents. I went to madhapur branch and asked and the showed the receipt that they submitted the documents.(NO ONE HAS THE ANSWER WHERE THE DOCUMENTS ARE that i submitted.)
I asked that, I am now over with this airtel and want my balance around 350Rs back and will go for other provider. Then I got the answer that ones amount is added, they can't give the refund.
Now,
Problem No.
1) Without any notification my service was stopped.
2) Even after resubmitting the documents, I didn't got my service on.
3) Now, I didn't get the service nor my money back.
I am now tired with airtel, so problem number 1 and 2 doesn't metter much to me now. I want the refund for my amount.
Thanks,
Vishal
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I am using my AirTel Prepaid number [protected] since last four years. But I have one kind suggestion to all AirTel users all over India is that, DON'T TRUST AIRTEL FOR THEIR mCheck On AIRTEL SERVICE. You will never know how they will loot your money. Absolutely ridiculous service. I had tried recharge of Rs. 165 on 31st of May 08, my balance got deducted to mChek account number[protected] from my SBI ACCOUNT. Regarding at Customer Care I have given the Transaction Statement Proof. Then also my money yet not been refunded.
So DONT BELIEVE SUCH NON RELIABLE SERVICES.
Thank you.
PRASAD POTDAR.