[Resolved]  Airtel SMS Service — sms auto renewal without knowledge

Address:Pune, Maharashtra

My mobile No. [protected] is activated by sms service of Rs. 13 . But it is renewing every month automatically without my knowledge. Airtel customer service saying we have intimated by sms. however your inbox may be full i[censored] not get the sms. Actually these Companies collecting byforce such type of money from customers. The controlling authority may look into issues. - [protected]@rediffmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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My Airtel phone no is [protected]

I could not send any SMS to any phone number or even to customer care.

There is no problem in phone or its settings, because if I change the sim card, it is workig.

The error message is coming as

Message sending Failed Try again later.

The above problem is existing for about 4 months.
Kindly try to rectify this.
Thank you,
regards,
Dasan

AirTel — Sms Service

Respected Organization,
I Siddheshwar Chavan My Mob No : [protected]..
From Last 8 Days I Was Not Able To Sent SMS From My Cell .
for This I Had Call To Customer Care (121)...Maximum 7-8 Times But Every Day They Are Comment Me YOUR PROBLEM IS SOIVE WITHIN Hrs But Still Now I Am Facing Same Problem ...
Please Do The NEED FULL AS SOON AS POSSIBLE ...


Thanks & Regards
Siddheshwar Chavan
[protected]
Three times they have activated unwanted Value added service on my Mobile without my consent, disturbed me time and again and so far charged more then Rs. 38 three time
Please check trailing mails..

Pls deactivate my sms Plan for 38

Please look into the matter..
regards,
gh shysu cxvfgvsg xhxysj
SIR

With reference to the above subject , we are using telephone no : [protected] - Pre paid , we don't want any type of SMS serves from u end , several time request to u r customer care but no response, please cancel of my SMS service


Regards
I . Suneetha
Namaste Suresh,

We would like to inform you that your concern listed 31 August 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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