| Address: Bangalore, Karnataka |
Have 2 issues with Airtel
1. They don't have customer care number or email ID any where on their website or the bills, especially to call from non-airtel phones
-- By some how when i got the number and called, i pressed for my mother tongue Kannada, very sad to here a very cartoonish and automated voice response and dialect, felt more like insulting my mother tongue, why they could not record in standard Kannada dialect
2. I paid my bill at a airtel counter, but the guy had entered a wrong account/phone number, hence i immediately asked him to correct, which he said will do in day or 2 but after bill due date was over also, i started getting the phone calls hence i had to register a complain about the incorrect payment and correction not done issue, i gave the bill number every thing the airtel customer care person asked
even after 2 weeks of that i was getting daily minimum 3 calls about payment, i kept patience and told them the issue every time they call, they not use to have any record of last interaction & response with me
But after 1 month, they disconnected, and that is when i discovered no where i have a phone number of them to call from other than airtel, whose connection they had removed and i not had any way to call them and put my case forward
after a 1 month and 1 week a goon come about the payment and threatens, that too for a petty 1800 Rs.
I told him to get last from my house and hoped on to file a consumer forum case on Airtel
I want to sue them for the mental torture i have been receiving from their end
Thanks
Basavaraj
Aug 13, 2020
Complaint marked as Resolved 
Airtel — BALANCE DISPUTING
Dear Sir,My Airtel mobile number is [protected], yestarday i have done 250/-(trans id:[protected]) recharge but no balance are showing in my main a/c so i enquery your call center they told me this is a "money offer" recharge but my mobile number is not registered in "money offer" scheme so why the recharge balance transfer to 3g scheme? and also i inform you that my mobile device not supported 3g internet and i dont wants use any 3g connection so please send balance in my mobile number [protected] againts this recharge 250/-(trans id:[protected]).
My Recharge details are:
Recharge Amount: 250/-
transid:[protected]
Regards,
Subhas Das
[protected] / [protected]