Airtel Complaints & Reviews

Sir,

Since last three months continuously follow up with Airtel but they are not giving us proper reply.
we want VSAT for our five branches. In Chennai Mr Ravi & Mr Ramesh is looking after this case but they are also not able to give any proper reply.I really don't understand is the COMPANY LIKE A AIRTEL is not capable to provide VSAT or is their employee is not ready to work.
And this is the situation, when we want to Buy if we already bought then??
Request you to help in this.......

Deepaa Joshi
Anush Shares & Securities Pvt. Ltd.,
No:247, Old No:119, RK,Mutt Road,
Opp.BSNL Tel.Exchange, Chennai - 600028.
Ph:2461 4520, Fax:2461 4198.
[protected]

My Mobile No. [protected]

This is my lifetime activated prepaid AIRTEL sim.
I have not used it for few months.I got deactivated.
I want this number to be activated.
Since it was lifetime activated sim how can they deactivate the service?

Hello,This is vinitha koshy,I would like to bring to your kind notice that i've been using airtel prepaid sim since November 2010,and suddenly my outgoing facility have been cancelled today,as i enquired with the customer care,I've been told that i havn't submitted my documents yet,which was really unbelievable to me as i've submitted all my documents to airtel office kottara,Mangalore,and I got a verification call also. They also told me that my number has been given to someother person and the only solution is that i have to take a new sim.Then when i called second time to the customer care to report a complaint,the person with whom i had conversation told me that my number has not been recycled only the outgoing calls are cancelled as because i've not used my sim since last three months,I was using the same sim till today and how can it be possible because i've taken it in November.I was not informed about anything before this action has been taken moreover i'm not getting any reliable information from them.Now also i'm getting the incoming calls.Hope you will do the needful.
Regards,
Vinitha.
[protected]

Dear sir ,
i am having great difficulty to make a call on a particular no. [protected], since 19th oct 2010 till today. so i complaint many times on your customer care no.121 & 198. but i cant get any kind of solution of my problem . i cant make a call on thish no. but i am able to send sms & recd. calls & sms from this no. i want a proper solution of my problem so please take approciate action on my complain.

thanks.

ABHAY PRATAP SINGH
117/P/16 KAKADEO
KANPUR U.P.-208025
MOB. [protected]

I am using AIR TEL PREPAID CONNECTION # [protected] AND [protected] under Zodi plan from last 5-6 years. In the month of NOV I give a application to cancil ZODI plan and give me the ordinery facility for both #. After many visit to AIRTEL AGRA office they ended ZODI plan but in it one # [protected] is working fine but with # [protected] I am facing problem in OUT GOING CALLS. I AM UNABLE TO MAKE OUT GOING CALL FROM LAST ONE MONTH. I visit AIR TEL AGRA OFFICE MANY TIMES. I write e.mail to [protected]@airtelindia.com

Yesterday i recive a phone call from AIRTEL COUSTOMER CARE and he say go to AGRA AIRTEL your # will ok today. I go to AIRTEL vijay nagar Agra office in such cold weather. When I tell him my problem His first ans "THE PERSON LOOKING THE SERVICE IN NOT IN THE OFFICE COME TOMORROW" when I tell him that I recive a phone call from AIRTEL coustomer care then I come here his ans " THERE IS NO CONNECTION BETWEEN US (AIRTEL SERVICE) AND COUSTOMER CARE COME TOMORROW. I again reqest him I come from 15 km My office is 15 km from your office and it is very difficult to come 15 KM In cold wearther his Ans : Your office is in Agra 15 km is not to far come tomrrow. When I shout on him that I am comming from last 2 months then he say ok sit for 15 min. After 15 min that guy come out from office and told I cant solve the problem go to another AIRTEL office behind SHREE RAM CINEMA and purcahse a duplicat sim. I GO there and I purcahse a duplicat sim in 25 rs. That guy told me that after 24 hr sim will activate. Today afternoon this sim activated and i am receving incoming call but when i try to may a call it is not working. YESTER IN 4 DIGRREE TEMPRATURE I TRAVEL 35 KM . This is my only bussiness # and due to this I am facing big problem in my bussiness. NO ONE IN AIRTEL OFFICE HEARING MY VOICE. I AM REQUESTING PLEASE TAKE A ACTION AGAINST AIRTEL to solve my problem

Dear Sir,

My Airtel Mobile No. [protected].

since last 3 Months I am getting Dirty SMS Messages from this no[protected] I tried all the options to stop and even calledup to the sender of the messages not to send such dirty sms and i am not interested, but still they are sending the messages.

Message : If you want chat with beauty lovely girls call this number they are waiting you[protected]

when traced this no, I came to know that is from west bengal.

Kindly look into this matter and do the needful.

Thanks

My name is Deepak Joshi and this mail is regarding not getting any solution
against my regular complain for my two airtel numbers ([protected], [protected]
Corporate connection), which I have been following from last one month. Concern
is that I had shifted from Faridabad to nearby Lagpat Nagar at( Prakash Moallah near Sapna Cinema, Delhi) on 4th December after shifting
their I had major network problem for which I had spoke to Airtel executive on
7th December and got assurance that my problem will be resolved as he had
forwarded my request to networking team and they will work on it and my problem
will be resolved.Complain/Request number[protected].



On 9th December I had called again to customer care for my other Airtel number
which is majorly in use and they gave me the same answer that it will be
resolved and this time Complain number was (F[protected].

Till 15th December their was no revert call from customer care center so on
15th December I made a call again to know the status of my complain but the
executive had assured me it will be definitely rectified till 16th December at
9:45am request no(F[protected].But as usual I didn't got any response I called
back again but this time I talk with branch manager and he told me to wait for
some more time till 24th December and gave me following Request number
was.[protected]

On 24th December I spoke to one more executive name Mr. Jatin and he told me
that within 24hours a Booster will be installed to get proper network with
following Request number (F[protected]

But till 26th as usual their was no response I spoke to Mr. Jatin again and he
gave me the nodal officer email id and mobile number with following Request
number ( F[protected].But till now nothing has been happened except killing my
time and money in calling customer care executives and taking complain numbers.

Till now I know Airtel promises to be the 100% network coverage grantee which
gives ads in print media stating it has 100% coverage in comparison with other
service providers, but now I am one of the victim of this called AIRTEL. The
company is very prompt in asking for payment, but not in giving service, once
the case is registered with customer care and stipulated time is given,the
complaint will be automatically closed with out taking confirmation from user
whether the service is been satisfied or not.

I dont know the company which has name and fame in the market has turned in
this way, but in case for payment the company will not even delay a single day,
to take extra charges.

I request you pls. resolve my problem either installing booster to nearby area
or giving me other solution for the same.

sir,
this is kumar shovit
connection no[protected]
sir,without my recommendation the bill charged from 15 nov to 15 dec is rs 1171 under the plan of 999.
i didn't asked for the same but airtel did so.

again after maverick effort of cancelling the same plan it is again 999 plan instead of 699.

sir i have complained to ur custo care and they said till 28 dec this will be overcome.complain no they then
provided is[protected]
sir i want ur serious work on the behalf of my complain .i am astudent and can't afford ur such nature.

if any sincerity is not shown by AIRTEL then i have to discontinue ur service as there is always a option
of broadband connection in the market.

thank you.this is just last attempt by me.i will clear ur aal dues and disconnect ur service.

thank you.

Got a fake call from pakistan [protected] stating that I have won some airtel lottery worth 25 lacs and need to call some other person to cash the amount.
I called up the airtel customer care and asked him to log a complaint against the same and provide me with a complaint number. After putting me on hold for about 3 mins the guy told me its a fake call and not to respond to such calls with your bank account number or passwords.
i insisted on the complaint number but he refused and said there was no process for logging such complaints.

Would request airtel to please start a board/ process for this or some awareness program; so that people are well aware of what can be happening here.

Hi Consumer Complaints Forum,

I want to report an ISD telephone call based fraud scam, which I experienced today. I received a missed call from [protected] on 3/1/2011 at 12:08 PM. When I called back at 12:09 PM, a lady (she said her name was Priya) said she was calling from Airtel Mumbai and told me that I have won a lottery of Rs 10 lakhs. I didn't believe in such lottery scams and suspected both the number and her accent (which was distinctly not from Mumbai, but was more like Punjabi) so I kept her engaged and asked more details.

When I asked her if she was indeed calling me from Airtel Mumbai, then why is her number starting with +92 which is Pakistan's ISD code, she explained that it is an internet based call that's why it didn't reflect the regular number. I laughed at her poor explanation so she asked me if I was interested in collecting the money. She asked me to call Branch Manager of SBI Mumbai (some Mr. Surender Pal Singh) at another number [protected]. Needless to say, of course I did not bother to waste any further efforts.

I request all readers to be careful of such callers and not to respond to such calls. And NEVER give out your bank account related information on phone, sms, email, or any other means. Such scams are called as blended phishing attacks, basically intended to fool the recipient into giving out their banking / financial information. The one in which fraudsters utilize telephone networks to cause frauds (such as this one) are specifically known as 'Vishing', more details can be found at: http://en.wikipedia.org/wiki/Vishing

Regards, Ashish Chandra Mishra

I purchased Airtel DTH for 1750/- on 31.12. 2010.
Installed on[protected] around 4.30pm
Customer ID : [protected]
Till now it has not been activated. I have given several complaints to Toll Free Number, email to Nodal Officer, Tamil Nadu and Email to Head Office also but no proper response.
I request Airtel to refund my money and collect their dish with setup box immediately.
This is highly unprofessional attitude causing monetary as well as mental trauma to me.

Aarif
[protected]@gmail.com
[protected]

My mobile number is [protected]. I had requested for the activation of 2 GB GPRS using *567# on[protected] around 12:15 AM. My balance was deducted by Rs 98 at that time only, but i didn't got 2 GB GPRS balance till now. whenever i checks my GPRS balance using *123*10# it is shows "You have 0.00 MB left in your account. Valid upto 28Jan11".

For this i had complained to customer care on[protected] around 12:30 AM, they told that my problem will be resolved within 48 hours. After 48 hours whenever i calls them they says you will be get 2 GB balance within 24 hours, but not help till now.

I am a student so i need to access internet frequently on move, so please activate my 2 GB GPRS as soon as possible.


Regards,
Pradeep Kumar

MY SELF KAUSHIK GHOSH USING AIRTEL PREPAID CONNECTION SINCE LAST TWO YEARS AND MY MOBILE NO-[protected]. AIRTEL DEDUCT MY BALANCE Rs-10/- AS ON 29/12/2010 WITHOUT ANY PROPER REASON. I HAVE CONTACT WITH CUSTOMER CARE THREE TIMES( REF. NO-CBDCC - [protected] / [protected] / [protected]) BUT THEY DID NOT SOLVE MY PROBLEM BUT REPLED THAT ''THE AMOUNT HAS BEEN CHARGED AS PER USAGE. ALL THOUGH I DID NOT USE THE BALACE. PLZ LOOK INTO THE MATTER- WHAT SHOULD I DO ?

Please Don't Want this call.(+[protected])
Thank You

Dear Sir
I have requested to disconnect my Land line number[protected] in the month of Oct 2009 and got the request number[protected] from Airtel customer care toward disconnection of the same. Dispite of this Airtel keep on sending the bill till feb 2010. In the month of March Airtel ask me to pay 1900 Rs towards disconnection of the phone. When resistant they reduce the amout to Rs.690 which was again not paid by me as all disconnection dues were paid in the month of oct and same was confirmed by customer care excutive.
Last week we got call from airtel number [protected] pretending to be SHO at Tees Hazari court Delhi towards issue of non bailable warrants with an option to pay the bill before 1PM on same day i.e. 29th Dec 2010.
This is clearly a case of Mental harrasment from an unethical organisation like Bharti Airtel.
Regards
Ajay

Hello,
Sir,

Sub:
To start mobile number incoming & Outgoing


My Mobile number's ([protected]) incoming & outgoing calls are blocked by Airtel ,
My calls directly goes to customer care .
but the customer support person told that all the documents submitted so far is clear,
also i have verified the mobile sim registration is done in my name only.
Customer care everytime said that my Mobile would be start within an hour.
But it is not yet started since 16 days.Its my LAPU sim & it directly effects to Airtel Buiness.
I am confused whether I have submit or not, if they have already then,
why submitting again.or why it has been blocked.It discontinue our Airtel Buisness

Restart my Incoming & Outgoing call on imigiate effect.

This is to complain about the laxity in handling services by Airtel which boosts to be one of the leading players in Mobile service provider in India. I was using Airtel number [protected] in the Name of Amit Lohani since last two year as post paid connection with Blackberry services. Recently on the 29th Dec 2010 , I converted by post paid number to prepaid by submitting all relevant document at the Airtel consumer center at Kingsway Camp Delhi. I was assured that by 30th December my Blackberry Services would be active.
It been more than 4 days and I have tried my every bit of activating my Blackberry services from my Handset and have called Airtel Helpline almost 10 Times complaining regarding the inaction on their part to activate my services. I have even visited their Consumer center twice but till date no action has been taken. They had given me a complaint number RBBRY[protected] on the 30th December but now that has been closed with resolving the issue.

A message from[protected] came to my mobile and the contents were furnished below:

Thank you for subscription to Airtel Blog(Bachchan). You have been charged Rs. 10 for 30 days. To unsubscribe, SMS UNSUB Bachchan to 52000.

I have not subscribed of my own. n every month Rs.10 is been getting deducted from my balance. n even today (02/01/2011) it has been deducted. i kindly request u to take some action n unsubscribe this airtel blog from my number, n this is my number : [protected]

Pls, mail me the details and address of the mobile no. [protected] user.
My e-mail id is [protected]@yahoo.co.in

Ten Sports Not Activated

Dear Manager,
My landline number is[protected]. I had requested to activate Ten Cricket Channel as Top up on this
landline on 24th Dec, 20.
I was promised that the Channel would be activated till 28th Dec, 2010 , however
nothing happened till that time. On 29 Dec 2010 I called 198 and lodged a
complaint and was promised action within 24 hours.
AGAIN NOTHING HAPPENED.
Then I called again and again aound 8 times but they said that they have activated it but still I did not get the channel. The Technical team is looking into the matter but I never get a call from them

HELP. IF YOU CAN.
Becuase I am not going to pay a single paisa for this month.

rgds,
Vivek Mohan
Noida.