Airtel Complaints & Reviews

Dear sir,
my mobile no is [protected]. I am using airtel mobile office service almost 1 year with out any problem. But since nov 25, 2010 i am facing a huge problem. I can now only access gprs for 4-5 minutes after connecting to the internet. After that the gprs connection is getting hold forever. If i diconnect it and then reconnect it then same things happened repeatedly. I am using nokia n72 handset. I have complained many times(30) to the airtel technical help line(12118). But they are not responding well. Many they have taken complains and take some days to resolve it. And i called to 12118 every time they have said my complain has been resolved but my problem remains same. I am using mobile office 98 plan. This problem happen to every n72 with airtel connection. Because now i am using gprs with vodafone in my n72 without any problem. And with my airtel sim i can access gprs without any problem.but i am facing the same problem with every airtel sim. I have tried with another n72 same things happened. Sir please please help me and resolve my problem.
Yours faithfully
Alakesh koley
E-mail ID- koley.[protected]@gmail.com

Dear Sir,
My self Rishi Ram Sharma and i am using Airtel SIM. My mobile number is [protected]. i have submitted documents like address proof and password size photo on 01.01.2011 at Airtel shop Neelam Bata Road -Faridabad now problem is that my airtel mobile service is closed by the Airtel company but I want to continue the service. When i asked the customer care they told it will be activated soon. But still my SIM is dead. Please register my complain & activate my sim service as early as possible.
Regards,
Rishi Ram Sharma

My internet facilities are unlimited free from 8 pm to 8 am everyday . I started using the broadband service from 7:55:55 pm on[protected] . I have been charged Rs1720 for 4.05 minutes for usage that is charged for me.
Anil Kumar Makhija
Landline no 47562599

Sir/Madam,

I want change my existing 499 plan of voice and DSL to 699 unlimited.
I have mentioned my ( in name of Sudhir ) Airtel Fixed line No. in the Subject of Complaint.
Thanking you for your service and good regards.

My cell number is [protected]. I suddenly find my account was siphoned off approx Rs. 200. I did not understand how but I added additional Rs. 300 charge to continue using the phone and found that it was also depleting without me making any calls. So I got worried and turned my phone off but that did not stop my account from depleting and I found that all Rs. 300 gone in one week that I could not even make 121 operator call from that phone. So I called operator from other phone and found that somehow I got signed up for GPRS service, me or any member of family did not do it. And the service is such that that keeping my phone off does not stop the charge from occurring, I also can't stop service from my phone, your 121 operator is refusing to stop the service - he wants me to call up another number for that. So I have following questions:
1. How did I land up signing for service that I did not ask for or needed?
2. What kind of service is this that keeps charging even when the phone is off?
3. Why can't I get to remove this service, either from my phone or operator?
Currently my only option is to throw the sim and sign up for new service with another operator but I feel you people need to give my money back.

Hi,

This complaint is against Airtel Landline No.[protected]. I wanted to cancel my Airtel account as I was shifted to another place. I raised request on 29th november 2010 for cancellation and it was agreed that the account will be cancelled and airtel executives will come and take away the Landline set and Broadband modem. But the connection was not disconnection after 1 month of follow-up. I use to continuously call Airtel Customer care and they give false promises.
1st Airtel Cancellation No. 1291777
2nd Cancellation No. 1312284
I have many reference no. but the Last service request reference no. is 41598308 on 4th janauray 2011, they said our customer care will get back to you by 7th Jan 2011 but i haven't got any call from airtel.

This is a serious concern. Kindly solve my problem as soon as possible.

Thanks
Rajan Srivastava
Mobile no. [protected]

This is Koustov Choudhury.My Airtel Prepaid Mobile no. is [protected].My service provider sent me some messages to submit my id proof.I have done that twice.But suddenly my sim card registration is faild.When I have contacted to the Airtel outlet they have informed me that the no is deleted and it is not possibe to restore the no.

I am using this no.till 2 and a half years and it is a life time sim.I am in a big trouble and cannot understand what to do.If airtel like company's service is that so I think at first they should stop talking about customer relationship.I just Whant to Know Why Is it happen as soon as possible.

My Recent Contact no:[protected]
email:[protected]@gmail.com

A sum of Rs. 333 was recharged for the Airtel No.[protected] on 05.01.2011 through ICICI online banking.

The transaction reference is as under:
BIL/[protected]/0103/[protected]/91966 DR

However the said sum was not received till 08.01.2011.

Kindly do needful to update the recharge currency against the No.[protected]

Regards,
RAMAWATAR YADAV

Dear Sir/Madam,

I have been using Airtel since I got my first mobile phone. I have been very much satisfied with your service.
However sometimes I feel that Airtel tries to get paid for unwanted services. Please consider the below case:

I received a call from [protected] at 15:05 on 6th January 2011 ( Thursday). It was related to some Baba Ramdev service pack. I just listened to the entire message and the call ended on it's own after sometime after NOT GETTING ANY RESPONSE from my side. *** I just listened through the whole message and DID NOT PRESS ANY BUTTON during the entire call.

Next day,on 7th January 2011 (Friday) I received an SMS from 543212 at 19:40:02. It says as:

"Thank you for choosing Baba Ramdev pack.You will noreceive 1 sms alert daily. Call[protected]bto listen. You are charged Rs. 1/day."

I was amazed to find this sms.

While I tried to contact Customer Care for clarification it took 3-4 unsuccessful attempts (50 paise/attempt). Finally I succeeded to get in touch with a Customer Care executive on 8th January at around 12:30 (midnight).

It was too shocking to hear from Airtel that I received the call and that's why I have been charged for this service. Then the executive tried to connect me to his supervisor for clarification but all in vain. I had to be online for long to get all the clarification which I have not yet got. This call cost me Rs. 1.50.

Can somebody from Airtel explain the LOGIC at their end which just seems to be like:

"IF call is received
IF 5 pressed
THEN activate the service
ELSE
activate the service
END-IF
ELSE
call him again after sometime
...
"

My dear Sir/Madam, the total cost I have mentioned above may seem very little. BUT it's very shocking that to get the answer to a question to get a clarification we need to spend lots of our Valuable Time.

""" PLEASE ACCEPT that there can be a fault at your end (and stop saying that you have selected the Service pack yourself etc.... and saying that a Service Pack cannot be activated if you do not press any button ...etc)""

Hope to get a prompt reply from my favorite service provider and also hope to get all my PAISA paid back to me for all this...after all I have 1 Paisa/second plan and each Paisa does matter ... :)

Regards,

Amit
[protected]

Respected Sir,
Myself Nand Kishor Sharma Air Force Employed S/o- Late Shri Ram Lakhan Sharma from Gorakhpur distt.(U.P). My mobile no is [protected]. On 07/01/2011 I have recieved a phone call from the no[protected] at 09:40am relating to Lottery Prizes her name was RANJIT. Caller told me that, " He is calling from Airtel Centre and I win about 2500000/- rupees as lottery prize. So, kindly u send me 5700/- rupees as ITZ cash money". Further he gave me a number [protected] named Bijay Kumar located at Bandra (Mumbai). In next conversation he also aproved about lottery winning and advised me to submit the said money. Due to this call with reference to Airtel I lost my precious time and hard earned money Rs220/- as phone charge and got unwanted mental pressure.
Then he also told me buy another ITZ RS.9000 card & ask there pin no. & he ask my account no.
My humble request to u please verify this call and lottery scheme trustness. So that I can take further steps.
Yours sincerely,
N.K Sharma

I HAVE SEND A REQUEST OF ACTIVATION OF DND SERVICE AND MY REF NO IS W[protected] AND REF DATE IS 08/11/2010 BUT AFTER PASSING 62 DAYS THAT SERVICE IS NOT ACTIVATED. MY MOBILE NO IS [protected].
SO MANY ADVERTISMENT CALL COMING 10 TO 12 TIMES PER DAY.BUT AS PER DND ACTIVATION RULE IT SHOULD START WITHIN 45 DAYS.I CALLED CUSTOMER CARE AND ASKED THEM TO STOP THIS...THE EXECUTIVE SAID HE WOULD PROCESS THE REQUEST N THESE OFFER CALLES WIL BE STOPPED IN 45 DAYS...BUT 45 DAYS R OVER STILL OFFER CALLS R COMING EVEN IN MID NIGHT, THESE CALLS R DISTURBING TOO MUCH...JHARKHAND AIRTEL CUSTOMER CARE R NOT AT ALL SUPPORTIVE NOW AGAIN THEY R ASKING FOR MORE 45 DAYS TO STOP...NOW I M FED UP, IF THIS IS THE SERVICE I WIL SWITCHOVER TO ANOTHER CONNECTION
SO I REQUEST YOU TO STOP ALL PRMOSNAL CALL AS SOON AS POSSIBLE. S.S. PATHAK

Dear Sir,
Iam using an AIRTEL HARYANA NUMBER-(+91-[protected]).I have a NOKIA N97 MINI handset with me and Iam using their MOBILE OFFICE Internet service on My Handset itself. Iam getting only 1KBPS speed while surfing/downloading/uploading through it. Airtel's customer care executive has said to me that they offer 3-4KBPS SPEED(DOWNLOADING/UPLOADING) and 20+ KBPS speed for (SURFING), but that's not happening.Also Iam getting only GPRS signals instead of EGPRS signals at my home location .I have complained regarding all these problems but no solution has been provided to me.The details are as following--
COMPALINT NUMBERS AND THEIR DETAILS--
1.CMOUD[protected](DATED-28,12,2010)(1.29PM)
2.CMOUD[protected](DATED-28,12,2010)(1.55PM)
3.CMOUD[protected](DATED-30,12,2010)(8.45 PM)

Reagrds
KUNAL VASHISHTHA
AIRTEL NUM-[protected]
ALTERNATE CONTACT NUMBER- +91-[protected]
ADDRESS-HNO.354/7,SANT NAGAR,PATIALA CHOWK , NEW HANSI ROAD , JIND-126102, HARYANA

Sir, I bought 2 simcards from airtel on my name. After sometime company deleted one simcard as company"s new regulations. I,d 470.00 Rs in my simcard. I called company but they said your money is gone deleted with simcard.It,s o.k.company cancelled my sim but company should refund my money back. But company refused to pay me my money.

Dear Sir


This is regarding my AIRTEL postpaid conncetion [protected] .I have been using the connection for last 4 years and the same is under suspended mode for last 06 days . when i contacted Airtel they checked the details and confirmed that my SIM is suspended to repeated violation of NDNC (TRAI) . and they confirmed that i am using this mb for commercial purpose . but i am very sure on that i had not used this mobile for any such violation and i don ven use to send any bulk msgs from my connection . Regarding Airtel service its te most useless service provider in INDIA .Even after all this issue non of the people has turned up from airtel regarding this issue i am ready to close this connection at any time . i am planing to change the service provider wit the same num for that i need a final closing bill from airtel this people are not even ready to provide the same .

Thanks
Hari krishnan
Ernakulam kochin

[protected]

Dear Airtel Team,

This is my 8th complaint regarding postpaid bill not receive ..your people is not responding well about my complaint ...if your not able to deliver my bill in time means i am not able to claim to my company ..this big issue facing last 3 year, i am not receive any postpaid bill in time...last 3 year i am paying in my pocket money ...this month i will not pay bill, sory for that ....will i am calling to your customer care they are giving one call register number 35199837 this is latest complaint number...but ther no useful ...help to close this issue
I get a very irritating reply to elaborate on the issue every time, which I can't...

venkat
[protected]

Please I Don't Want This call Tone

Thank You


by

L.zainulabudeen

Respected sir,

Myself Punith Kumar, I am a prepaid customer for Airtel network from last 3 years, I have been using the Airtel sim with mob no [protected]. From Jan 06, 2011 morning around 8 AM my network is showing a message as 'Invalid SIM", on inquiring with the Airtel customer center I came to know that my mobile no is swapped and the SIM no longer exists in my name. Earlier around a month before I had submitted my address and identity proof at Airtel customer care center present in New Sayyagi Rao Road, Mysore the application no : 7024839.

Now I have provided enough proof of my recent call history, recharge amount and address proof and brought a new Sim with the same no by paying Rs 49/- . now my concern is new SIM is not yet activated and I am out of contact, also I would like to know below details

* How my mobile number got swapped ?
* Who made that and who is the person had this number?
* From which customer service center this mobile no was swapped ?
* Is your network so week that any one's SIM can be swapped ?

I would like to file a complaint with Airtel customer care, kindly find below details and I will appreciate if returned with solution to my concern at the earliest

Name : Punith Kumar N
Mob no : [protected]
Old Sim no : H[protected] 61788
New Sim no: [protected]

Thanks
Punith Kumar
Alternate Contact No: 91-[protected]

Hi,
I am Anshita Das, from Noida. I am really upset and annoyed with poor service of Airtel. I recharged my phone by Rs.197 on 18th dec for airtel to airtel free 800 min. But my sim was blocked on 19th dec form your side without informing me. I submitted all documents thrice but no one was responsible enough to contact me.
I am very angry now with such careless behaviour of airtel as still my plan of 800min in not activated again,however i received confirmation about the same. Can anyone revert me back on my No.[protected] or email me on anshi.[protected]@gmail.com.
Regards,
Anshita Das

deactivate 53030 news alert
sir
my name is yunus motorwala ,i have a prepaid connection of airtel ,my cell no.is [protected] .sir i never told the company office of gujarat. to activate the service of news alert 53030 but they activated it and for this they are deducting 5rupees for every five days. i tried several time to contact customera care executive of airtel but they dont pick my phone .i also send the sms several time but they are sending the sms that my sms cant be processed.pls help me nd deactivate this service..

This is to inform you that without my knowledge my airtel number have been permanently cancelled,

A month ago i was asked to submit the document , which i did at Howrah DObson Road Relationship Care,

And i was using this Number from a very long period of Time, and all of sudden, my number was cancelled, yesterday when i got in touch with the Customer Care, as my Sim was showing registration failed , they informed me , it may be because of non-usage of the Phone, but i would like to pin point that the phone was in regular use,But last month as my cell phone Broke down, it wasnt in use for a month or so, but on a average note, It is on regular use.

I on being discontinued with this number would face a lot of Problem and severe Business Loss

I would request you to kindly , Please re-activate my Cell no. again.

regards
Kunal Parakh
[protected]