Airtel Complaints & Reviews

Airtel — deactive of model view club service

i want deactive model view club service you have given one link http;//203.15.112.5/mvc/default.aspx?route=unsub on my mob no [protected] so i request higher authorities to look in into the matter and kindly deactive this service at ealiest and obliged me

Hi this is Mine Chand Thapa and i am a Airtel subscriber (Kol:[protected]) for last 6 years and so its very sad to say that some services got activated automatically like getting url http://203.15.112.5/mvc/default.aspx?route=unsub but when opening the same not working wanted to unsubscribe the same, made a call today to customer care i got know that some friendship service activated in my account and the agent who received the call told me that its been activated from my side by dialing some sort code no and deducted Rs.30, when asked for nodal office no after call put on hold after some time i don't know where call was tansferred or may be put on some mode where i've stayed on line for more than 5 mins or so but no response...i'm really upset with the service.


Thanks & Regards
Mine Chand Thapa
Mob No: [protected]

i want to deactivate model view club service on my mobile no.[protected] .please deactivate this service as soon as possible

i want to deactive model view club services you have given one link://203.15.112.5/mvc/default.aspx?route=unsub on my mob no [protected] so i request higher authorites to look in into the matter and kindly deactive this service at ealiest and obliged me

please do the deactivetion fast for [protected] sim

yes i am agree and pls disconnect me from this service...soon very soon

yes your are right

please deactivate model view club service on my no.

Sir, unwantedly some service got activated in my sim viz :- model video club, but when I follow the link - http://203.15.112.5/mvc/default.aspx?route=unsub. to unsubcribe but it is not working. So I request the higher authorities to look into the matter and deactivate the same as soon as possible. Thanks and regard. Dara, m/no.[protected], Itanagar, Arunachal Pradesh.

yes, i am agree with all the above complaints regarding unwanted service activation.pls kindly deactivate model view club. My ph.no.[protected]

My phone no is [protected].
There is a message to my above mobile phone yesterday dated 18.08.2011 mentioning therein a link to deactivate weekly automatic download of Java Games related to MVC Service. As I want to deactivate the service, I tried it to unsubscribe with the given link from my mobile handset. But, the same is not working. There may be a problem with the LInk or it may be due to poor internet connectivity.
You are therefore requested to kindly deactivate the said service immediately and confirm me urgently that it has been unsubscribed. Thanking you, ASIT PAUL,

I have purchased a new NOKIA C6 Mobile set.
It has inbuilt feature of " Mail for Exchange". I had tried to install it by mentioning server name as 'Airtel'. The activity failed to install the system with feedback about the name of Server as Invalid. Kindly let me know as to what I should do to rectify the problem. My phone no. is Airtel [protected]. Thanking you and awaiting your kind reply, ASIT PAUL

i am agree for all above complents.so pls kindly desactive model view club my mo.no.[protected] thanku.rajendra singh rathore

http://203.15.112.5/mvc/default.aspx?route=unsub

Please deactivate & unsubscribe MVC. My phone no. is [protected] AIRTEL INDIA. Thanks: Asit Paul

Airtel — MVC

My phone no [protected] Airtel India.
Kindly deactivate MVC which got activated accidentally on 18.08.2011.
On 19.08.11, My husband complained through this Forum and request made for deactivation as the link given to deactivate has not been working. The link seems out of service. Probably, Airtel does not want that we unsubscribe it. Till dat, Rs. 110/= had been charged on account of it. Yesterday on 24.08.2011, Rs.30 deducted from main balance without notice before or after.
We tried to contact Customer Service 12191 which was found not working.
We phoned 121 which connected me to one Operator of Customer Care. The man appeared floundering. He could not help.
Please tell me as to what next I can do in order to unsubscribe the service, if at all it can be said a service.

My phone no [protected] Airtel India.
Kindly deactivate MVC which got activated accidentally on 18.08.2011.
On 19.08.11, My husband complained through this Forum and request made for deactivation as the link given to deactivate has not been working. The link seems out of service. Probably, Airtel does not want that we unsubscribe it. Till dat, Rs. 110/= had been charged on account of it. Yesterday on 24.08.2011, Rs.30 deducted from main balance without notice before or after.
We tried to contact Customer Service 12191 which was found not working.
We phoned 121 which connected me to one Operator of Customer Care. The man appeared floundering. He could not help.
Please tell me as to what next I can do in order to unsubscribe the service, if at all it can be said a service. ARPITA PAUL, Quarter no. 4D -2239, Bokaro Steel City, Jharkhand, Phone [protected], [protected], [protected], [protected], [protected]
e-mail: [protected]@gmail.com

please deactivate my mvc subscription, as the link given by you is not working, my mobile number is [protected], please don't activate unnecessary services with out customers notice. Kindly deactivate my service as soon as possible. Thanks...

Dear Sir / Madam,
On 22nd May I applied for a Airtel DTH Connection over telephone and an amount of Rs 999 has been deducted from my credit card. While taking the money it was promised the connection will be given with 24Hrs. Till today I have send several emails and called customer service with all negative reply. Please help me getting my money back or help me getting my connection


Thanks
Manoj Agarwal
Ph#[protected]
My Customer Id - [protected]

Dear Sir/ Madam,

I have issues with Airtel DHT service where I had requested for the connection based on the 999 plan (for customer who have Airtel mobile and land line connection) as my family and some of my neighbors wanted to check the connection based on this they also wanted to take new connections from Airtel DTH. When the sales person called I clearly told him that I need Malayalam and Tamil which is very important and Kannada as well. The sales person said you need to just take Tamil top-up which will include Malayalam also and another top up which would be Kannada (Note: the sales person was from north India). When we got the connection we were shocked to see there is no Surya TV and Kiran TV and not all kannada channels. I called in a matter of 1 ½ hr to customer care to check why this has happened assuming that it is a miss from Airtel. When called the person who picked up the call said Tamil and Malayalam are two different top ups and that I need to choose any two from Tamil, Malayalam or Kannada. I asked them to update Malayalam however there was no Kannada. When some more of my neighbors came home to check this out they were looking for Kannada and there was channels that they wanted. (Note: after booking the connection from the same person I had informed many friends about this offer and most of them where interested with the connection as we were getting all the 3 language free as top)

I called customer care again regarding this issue stating that I have not got the channels that was promised by sales person and also if possible “TEN Sports”. The person who picked up the phone said this is not an option that we can give and that I have no choise then to stick on to this connection. The discussion went in such a way that I felt i can never expect any good service from Airtel DTH so I requested for cancellation of the service (Note: I had used the service only for 3 hrs and requested for
disconnection) and the person said there would be a per who would call next day by 11AM (25th) which did not happen, when called they told me it will happen before 5:00PM (25th), no one called when I called back they informed the lead time is 26th 5:00 PM however they would arrange a call back before
1:00 PM which did not happen either and when I called again the person said “why done you understand? When we say 26th 5:00PM you will get the call you have no other option then to wait till then” which I did but no call back.
(Note: all this while I am sitting at home waiting for a person to call to come over and take back the equipment) when I called after 5:00PM (26th) I was informed that they have to raise another request for disconnection and it would take another 2 days, I asked for manager who promised that they would be someone calling me on 27th before 1:00 PM which also did not happen, again called, spoke to manager and finally got the equipment disconnected.

Today 28th at around 10:00 AM a lady (ooo my god from north India again) calls to check if I want to disconnect the services, when I told her that the disconnection of equipment is already done yesterday, she still insisted me to say that “I do not want the services” and immediately she said that as you know there would not be any refund that I would be getting and she banged the phone saying that it is not our problem and I opted to disconnect the service. (Note: During all the conversation to customer care i asked every representative about the refund and they said it will happen and most important the two managers that I spoke to also informed that the refund would happen.)

I feel I am been cheated and your customer care department promise for a refund and someone calls and says that there would not be any refund. If I know this before I would have not asked you people to disconnect and would have kept the equipment and never would have got the connection recharged at least I would have TRIED using free one month subscription

Customer ID: [protected]
Mobile: [protected]

Hello,

My Problem Not short out. I am facing same problem yet. My Customer ID is [protected]. so pls do the needful.

Mitul H Chonker
[protected]

sir i want your service center or delear mobile number in palanpurcity, stat: gujarat, india, for by set of connection
please contact me on this nu:[protected]
my email id: [protected]@gmail.com

Hi,

Airtel 3G service at Bangalore is very bad. The guys aren't able to activate 3G for my number & keep bluffing that it is active in order to grab the rent. An Airtel Bannerghatta Branch officer confirmed that there is a Technical Fault for Corporate Connection 3G users which is unattended.

We hope another good GSM service provider would soon capture the Indian market and put these Airtel guys totally down to the virtue of shutting down due to worst service and arrogant misbehaviour to customers.

Sudhakar

Below is my pf no
HR/GGN/10693/026182

My Pf amount has not been credited yet to my bank a/c .

Kindly let me know by when will it be credited.


Thanks & Regards,
Sonal Gurav (emp id 53093 Airtel)
Kolhapur
[protected]

No follow up has been taken nor the amount is credited...kindly let me know what to do next?

DEAR SIR,

Kindly provide the status of PF ACCOUNT NO.HR/GGN/10693/024006 pertainst to Flexione Workfornce Solution 16/01/2008-31/08/2009.

EMPLOYEE ID : 50309
EMPLOYEE NAME : MUNISH KUMAR
PAN NO : AZDPK56O2Q
PF ACCOUNT NO :HR/GGN/10693/024006
GENDER :MALE
BAND :S3
DEPARTMENT : SALES
LOCATION :REWARI (HRY)
BANK NAME : ICICI BANK LTD.
BANT A/C[protected]
BRANCH FATEHABAD (HRY)
EMAIL ID : m.[protected]@gmail.com
AS NO ONE HELP ME OUT FOR P F WITHDRAWAL I HAVE SUBMIT ALL THE DOCUMENTS LAST 6 MONTH .DEAR SIR,

Kindly provide the status of PF ACCOUNT NO.HR/GGN/10693/024006 pertainst to Flexione Workfornce Solution 16/01/2008-31/08/2009.

EMPLOYEE ID : 50309
EMPLOYEE NAME : MUNISH KUMAR
PAN NO : AZDPK56O2Q
PF ACCOUNT NO :HR/GGN/10693/024006
GENDER :MALE
BAND :S3
DEPARTMENT : SALES
LOCATION :REWARI (HRY)
BANK NAME : ICICI BANK LTD.
BANT A/C[protected]
BRANCH FATEHABAD (HRY)
EMAIL ID : m.[protected]@gmail.com
AS NO ONE HELP ME OUT FOR P F WITHDRAWAL I HAVE SUBMIT LAST 6 MONTH.

Well let them die in agony may ebola infest their whole family.

mera no [protected] hai is me se Rs.25 10 din k pehle cut gaya tha tab se mai dusre k mobile se customer care contact kar raha hoon koi solution nahi aa raha hai
aur mai apne no se 121 par baat nahi kar pa raha hoon

please help me soon

Airtel Prepaid — Every month deduct money

Sir,
I have an airtel prepaid connection (mobile no.[protected]). From last 6/7 month airtel sending me message (You've been renewed for MMSSUB, Alert subscription service on Airtel WAP. You've been charged Rs 30) and deducting Rs.30/- though I have never entertained such service. Then I contact at customer care after a long conversation they informed that the service was not chargeable and returned my money back every month. But last month (08.12.08) again deducted Rs.30/- showing a message that (Thanks for downloading Alert from Airtel Live WAP Service. You've been charged Rs. 30. Enjoy http://10.5.45.107/w?sId=001). Then I contact at customer care but they refused to back me money. for your kind information that I have deactivated airtel live service and every fake subscription like other every conversation before, and they assured me all of my request with sending me sms (Dear customer as per your request service has been deactivated). But nothing they still cutting money by sending fake sms. So, I request you please solve my problems immediately.
Thanks you

HI,
I AM A RETAILER OF AIR TEL IN THANE. MUMBAI. I HAVE A PREPAID CONNECTION OF AIR TEL AND THIS IS PROVIDED BY AIR TEL COMPANY TO ME AS A DEALER DEMO SIM CARD.
I HAVE A COUNTER SAIL OF AIR TEL AND FROM LAST SIX MONTH COMPANY IS DEDUCTING REGULARLY SIXTY RUPEES PER MONTH WITHOUT INFORM ANY THING. I HAVE TALK DEALER CUSTOMER CARE APPROXIMATELY 1000 TIMES BUT THEY ARE NOT RESPONDING PROPERLY.

MORE THAN 70% OF AIRTEL CUSTOMER HAVING SAME PROBLEM IT MEANS IN ONLY IN MUMBAI AIRTEL IS EARNING ILLEGALLY MORE THAN 100 MILLION PER MONTH AND IT IS CLEARLY THEFT OF MONEY OF CUSTOMERS AND NO ONE TO TAKE RESPONSIBILITY OF THIS. CAN ANY ONE LISTEN MY VOICE.

hey can any1 tell me hw to acces MO.. for free airtel punjab????my email id is [protected]@yahoo.com

Dear Sir,

Mera No. [protected] hai, Main Apne Mobile Se daily news Pack aur Daily joke Pack deactivate jarna chahta hun, is silsile me maine 3 times custmer casre se bat ki hai jo bahut muskil se ho raha hai lekin koi response nahi hai. plz help me.


regards

saurav

dear sir,
i am using [protected] pre paid mobile number from last 4 years .
when i was start use this number at that time it was postpaid. i was
migrate from postpaid to prepaid.
3-4 month before rs15 continously deducted from my balance without
using your any facility.
so please credit the said balance.
as well as on today i.e. 13/05/2009 around 4.45pm my balance was
debited by 90 rs .
so please credit the said & all total un used debit balance.



thanking u ;
sushil gandhi [protected]

my money is being deducted automatically withot activation of services. my mobile number is [protected]

TO :-AIRTEL BHARTI
ISSUE:-DEDUCATION IN MY AC

I ROHIT CHOPRA, MOBILE NO. [protected].THERE ARE LOT OF PROBLEMS IN MY AC.I DON'T KNOW WHY THE MONEY IS DEDUCTED FROM MY NO.EVEN I JUST START TWO SERVICES

1.HT(HELLO TUNE)

2.MCA (MISSED CALL ALTS)

BUT THE DEDCUTAION COMES FROM CONTENT NO. 64611007.
WHEN I DO CALL TO CUSTMER CARE THEY REFUND MY MONEY ALWAYS.
BUT WITH IN ONE OR TWO HOURS AFTER MONEY AGAIN DEDUCATED.I AM VERY UPSET FOR IT.
I ALWAYS SAY I DONT WANT ANY KIND OF OTHER SERVICE.
NOW I AM SENDING E-MAIL TO YOU.I WILL SEND ONE COPY TO TRAI.AND OTHER COPY WILL ATTACH WITH LEGEL IN CONSUMER COURT SELL.I AM NOT HAPPY WITH YOUR SERVICES.


DATE:[protected] ROHIT CHOPRA

without activate service wrongly deducted charges "hello tune'' & others

my no. [protected] yesterday i download hello tune for free zone but today my balance RS- 10 & urs 121 not connect to u.
plz carry forward my balance.

thanks
deepak
[protected]

Airtel — deducting of money every month on false packages

As my self younuss pasha, my father having airtel prepaid mobile connection [protected] for the past 3-4 years. It is a lifetime account. we live in bangalore (karnataka) On dec 7th i called up airtel customer care executive to check the balance on this particular number they in formed me that i have less than Rs-1.00 (one-rupee) but i had recharged for rs 300.00 in the month of october, when i asked is there any packages activated on my number they said some combo package is activated with out my knoledge how can they activate like this , this is not the first time it happend with my father its second time last time same value of amount had been deducted but i had warned them next time it shuld never happen but its repeated so i request u to help me out in this matter .


My full name is Younuss Pasha ,
ph. no.[protected]
bangalore

Thanks and regards
Younuss pasha

thanx 4 airtel team

MY PHONE NO [protected]
I ACTIVATE INTER NET SERVICE ITS WOKING PROPERLY ONLY ONE MONTH NEXT MONTH I HAD RECHAGE Rs.98 BUT ITS NOT WOKING INTER SERVICE SO PLZ CHECK IT NOW.

My name is gurinder and I my no. is [protected]. I want my outgoing and incoming call details . Bcause of money deduction.

Air Tel Friends Chat — Deduction of Charges from Prepaid Airtel Mobile

Air Tel service providers are deducting RS. 30/-p.m on friends chat without my knowldge without any enquiry. I want discontinue the friends chat service. Kindly do the needful at the earliest.

Dear Sir,

This is informing you that the given numbers [protected], [protected] & [protected] has disconnected on 30th May 2011 midnight. At that time we have recharged amont of Rs.1000 (around), Rs.222 (around) & Rs.370 (around). After submitting all documents our sim has been re-activitied 6th & 7th June. But, our previous balance has not added to our numbers. Then, we have contacted your custmercare on 7th june, he has taken our complaint and sent reference no.CBDCC[protected] & CBDCC[protected] and told to 9th June afternoon will connected your previous balance amount but till date we have not recieved any message. So, then after somany times we will contacted to ur costmercare but nobody has not lifted our phone numbers. you have to give correct response otherwise we will give complailnt and take necessary action.

Thanking you

I. Srinivas Rao ( [protected]@yahoo.co.in)
T. Ramanjuneeyulu ([protected]@rediffmail.com
T. Mohan Kumar ([protected]@rediffmail.com)

CEC(NHAI-7)-Gooty-Ananthapur- A.P. State.

I have been using an Airtel prepaid connection ([protected]) in Noida (NCR) for the past 3 yrs. I have recharged my mobile which was having zero balance, after many days today & as soon as my account was recharged I got an sms from the number AD-51010 stating that I have subscribed to Airtel talkies & 30 Rs. were deducted straightaway from my available balance. The fact is that I never subscribed any of the stupid services myself; neither did I give any call for subscription, nor did I send any sms.

When I called up the Customer Care, a lady checked out the details and told me that the service was subscribed on some particular date but I said that I did not send any kind of request for subscription of the same. The Customer Care female executive did not help me out & just hung up. What kind of Customer Care is it when they are not even ready to listen.

Previously, I had full faith on Airtel but now I am really pissed off. I am sure many must have faced the same problem. The question is not of the mere 30 Rs. that have been deducted but this should not happen when the customer has not subscribed for anything at all.

MY AIRTEL PREPAID NO. IS [protected].(chennai) IAM NOT TO KNOW HOW TO USE THE INTERNET CONNECTIONS FROM THAT MY CELL PHONE. IN MEAN WHILE AIRTEL COMMUNICATION LESS IN MY BALANCE EVERYDAY 30 PAISE IN TWICE OR THREE TIME PER DAY. AFTER THAT MY COMPLAINT TO CUSTERMER CARE 198 FOR SEVERAL TIMES, IT WILL BE REDUCED 10 PAISA. LAST 3RD AUG. TO COMPLAINT TO AIRTEL OFF. IN PURASAWAKKAM. I HAVE RECEIVED A REG. NO. FOR MY COMPLAINT FROM AIRTEL i.e. CBDM[protected]. 5th AUG. A CALL FROM AIRTEL FOR MY COMPLAINT. AFTER LONG DISCUSSION, THEY ASSURED TO ME IN FUTURE NO DETUCTION IN YOUR BALANCE AMOUNT. SAME DAY NEAR ABOUT 8 PM AIRTEL DETUCT 20 PAISA IN MY A/C. CONTACT TO C.C. MR. SARAVANAN AND HE TOLD TO ME, DIAL * 567# AND PROCEED TO DELETE THE INTERNET AND OTHER CONNECTIONS. AS PER IAM DOING. A MSG FR.AIRTEL UR NET CONNECTION CLOSED. AFTER 10 PAISA LESS IN MY BAL. CONTACT TO C.C. NO RESPONSE. MR SARAVANAN OF THE AIRTEL CHIEF OFFICER WILL BE REPLY TO ME AND TO REVERSAL OF MY LESS BALANCE IN MY PREPAID A/C. UPTO DATE OTHERWISE I WILL GO TO CRIMINAL ACTION UNDER THRETTAN AND CHEATING TO UR CONCERN. GOOD BYE TO AIRTEL COMMUNICATION.

Dear Mr. Rakesh,

My problem has been resolved today. Thanks for the help.

Mr.RAKESH RANGA, AIRTELPRESENCE, MY Name is R.S.SHANMUGAM. MY Airtel prepaid no. is [protected] (chennai). last two months I'm giving to so many complaints to customer care 121 and 198 regarding about my detuction for internet daily 30 to 90 paisa in my a/c. after i wrote a letter on 5th AUGUST through my mail id. Still now my problem is not cleared. today is also 10 paise less in my connection. I wants to clear that my problem within one week, and settle my detuction amount upto date from your company. Otherwise I will go to ready to take the civil action for this matter. Thanking you.

I am airtel user but few days before AT-AIRINE (Friends Chat) deducted Rs 5 after that I got recharge Rs 30 and deducted total money. I never activated anything.
Kindly stop the deduction of money and do not activate anything without asking also refund my money what is deducted from my balalce

Vijay Pratap Srivastava
Mobile No. [protected]

airtel pre-paid — Disconnected without Notice

I had a life time prepaid [protected] which I had taken in April 2007. Before leaving India in Sept 2007, I had loaded Rs 2000 worth of talk time. Since I was outside of India, I was not taking any calls on roaming. However SMS sent were being recieved. In June 2008, the phone just went out of service.

I have tried to contact Airtel with an explanation [REF:[protected]] which they have not been able to close even after repeated follow up. I think there is something fishy in the service they are providing and feat foul play.

I would request a resolution through proper channels on getting my Rs 2000 + life time prepaid charges back from Airtel - Bangalore. Hope to get some direction to get this resolved.

Airtel Prepaid Services — DELAY IN ISSUE OF DUPLICATE SIM CARD

I have lost my mobile on 3rd of March 2008. I went to Airtel office for issue of duplicate SIM and submitted relevant document required. The authority told me that it will be activated within 3 hours. I have spoken 5 times to custoer care executives they are telling that it has been activated. Today it 8th April 2008. The SIM card is not yet activated.

Airtel — regarding unnecessary service

my mobile is activated with one package without my consent and confirmation, and that cost me so much
response from service centre was really not acceptable
kindly help me out

Airtel Prepaid — Unsubscribed charges

Dear sir,

My Mobile No.is [protected] and I have been charged by Airtel

1. Rs.7 for (Devotion, Alert) subscription on 18/8/08
2. Rs.7 for (Alert, Alert) subscription on 11/8/08
3. Rs.30 for ISLAM SMART ALERT subscription on 5/8/08
4. Rs.7 for (Misc, Miscellaneous) subscription on 4/8/08
In total I have been charged Rs.51 without my knowledge for services I have never subscribed. Even after sending repeated E-mails to Nodal Officer for refund of the same I got no response from his side.

Please help me out.
Nitin revankar

Respected sir,
My no.[protected] i want to inform you that i have received a message from no. 64611025 on dated 20/09/2008 time 10:48 am my balance' was Rs 25.08 and after which i was left with only 00.08p before deduction which stated that "you''ve been renewd for (resubscribtionfor AFC, text based services)subscribtion service on ivr you've been charged Rs. 25. sir i have not subscribed for any such service and the amount is wrongly charged so i request you to plz look ito this matter and kindly refund my money back.
Thanking you

Airtel Prepaid Services — subscription to christian alerts

I have been getting regular flash messages namely christian alerts and every now and then Rs 7 is deducted from my balance.
First thing is I am a hindu and never subscribed to any christian alerts, still it is done forcefully, neither it is entertained by customer service of the airtel company, If possible i request you to urgently stop this nonsense thing.

Respected sir,
My no.[protected] i want to inform you that i have received a message from no. 64611025 on dated 21/09/2008 which stated that "you''ve been renewd for (resubscribtionfor AFC, text based services)subscribtion service on ivr you've been charged Rs. 25. I have not subscribed for any such service and the amount is wrongly charged. I request you to plz look into this matter and kindly refund my money back.
Thanking you

Dear Sirs,
want to deactivate my cid_b4pservice from Airtel.I'm getting an sms from 5676787, and I have been charged Rs.7 every week.By mistakenly I've registered in that service, I don't also know how to play.I've informed Airtel customer service several times, the executives are just giving one sms number and some code to send an sms, but till date it has not been deactivated.I beleive that some action will be taken against this immediately. my phone no. [protected]

Respected sir,
My no.[protected] i want to inform you that i have received a message from no. 64611025 on dated 20/09/2008 time 10:48 am my balance' was Rs 25.08 and after which i was left with only 00.08p before deduction which stated that "you''ve been renewd for (resubscribtionfor AFC, text based services)subscribtion service on ivr you've been charged Rs. 25. sir i have not subscribed for any such service and the amount is wrongly charged so i request you to plz look ito this matter and kindly refund my money back.
Thanking you

Airtel Prepaid Services — deactivated the extra services

my number is [protected] i have activated the FIND A FRIENDS and every month cut RS-50from my account. I requeste please please give me idea how to deactivate this service from my number.

my mob. no is [protected].i am using this number since last one half year.my airtel wap service activated on my mobile on 28/12/08..thia will deduct 10 rs every day.i call coustmewr care from coustmer care sugesstion i send deactive message on 121 but this service doesn't deactivate...plzzz help me

airtel card [protected]

Airtel Prepaid Services — Wrong Billing and Unhelpful Customer Care

Airtel Prepaid card No. [protected] in the name of my husband Mr. Manoj P. Patke, has been wrongly debited for services for which we have not subscribed. Good Morning messages and Shayari messages keep coming. For this, we have lodged complaint No. [protected] on 23rd December, 2008. Since then, I have been daily speaking to various Customer Care Executives for refund due to me for the wrong debits. Many times I have been told that the server is not functional, at other times I have been promised that the wrong debit of approx. Rs. 37 would be refunded within 2-4 hours.

Even today i had tried to get my work done, through Mr. Dileep at 1.20 p.m. but was told to call back after 30 mins. since the server was down.

Since so many days have passed by, I request you to urgently look into and settle the amt. due to me.

Thanking you.

Regarding Unauthoriesed Charge
Dear sir,
I Am customer of Airtel last 5Yr, My mobile no [protected], I face many problem from Airtel side regarding charges,
I am receiving SMS from 64611015 regarding “USING FUSION LOUNGE MULTI CONTENT PACK” which is not subscribe by me. These services charging monthly Rs.15 from last 6 month to till date. For this I have talked with Customer care and they told that it will be unsubscribe and you will not face this problem again (last month request reference no [protected]). But I am very sorry to say that I am still charging by your company. It is against the Rule. You are requested to discontinue this type of services. You are also requested to look into the matter that how and why these services have been activated on my phone and kindly refund my all money charged by you. If satisfactory action will not be taken by you than I will go to consumer forum for this.
Thanking you and waiting for your positive response.


MANOJ JUWALE
[protected]

my mo no. [protected] my balence is cut by airtel live .i have received a message from on 64611030 on dated 10/9/09 time 04:40pm my balance' was 50.00 after which i was left with only 18.75p this messeg is {{thanks for using (life_pack, Subscription)subscripation service on Airtel WAP. You have been charge Rs 30. Enjoy http://gclube.in}} sir i have not subscribed for any service and the amount is wrongly charged so i request you to plz look ito this matter and kindly refund my money back.
Thanking you

Respected sir,
my mo no. [protected] my balence is cut by airtel live .i have received a message from on 64611030 on dated 10/9/09 time 04:40pm my balance' was 50.00 after which i was left with only 18.75p this messeg is {{thanks for using (life_pack, Subscription)subscripation service on Airtel WAP. You have been charge Rs 30. Enjoy http://gclube.in}} sir i have not subscribed for any service and the amount is wrongly charged so i request you to plz look ito this matter and kindly refund my money back.
Thanking you

Airtel Prepaid Services — Daily deduction of charges

Dear Sir/Madam,

Myself Amol Potdar. I am a 26 year old person and in service. I stay in Kothrud, Pune. I need to make a complaint with the Consumer Forum against Airtel Prepaid services.

I am using the Airtel prepaid card for almost 6 years now. Since last one month, they have activated some shayari and jokes pack on my mobile without my approval. They charge Rs 1.5/- per day for such sms. On calling the custome care, they always say that they have deactivated the services and I wont be charged further. But still the charge and the sms continues.

I have even messaged to STOP the services on their customer care. But still no use. I understand this is a very small issue but still a wrong practise.

Please help me or guide me how to resolve the issue. Changing the card will be my last option but that will be like giving such people an excuse to continue their such malpractises with many other customers like me.

Please do the needul. Thanking you in advance.

Regards
Amol Potdar

Airtel Prepaid Services — Unsolicited services

I am a prepaid subscriber for AirTel. For the last couple of months I have been receiving jokes through SMS and getting deducted from the balance for every SMS - the service I never asked for. Can you please refer this to AirTel and correct it. My no. [protected]

Airtel Prepaid — ABOUT PROMOTIONS

DEAR SIR,

I AM USING YOUR AIRTEL MOBILE SERVICES ON MY PREPAID & POSTPAID CONNECTIONS.
MATTER IS THAT EVER TIME I CALL TO ANY OTHER OR SAME SERVICE PROVIDER CONNECTIONS NUMBERS I HEAR A MSG THAT "COPY THAT HELLO TUNE BY PRESSING * OR 9". SIR I AM REGISTERED IN DND SERVICE. AND I DONT WANT TO HEAR THAT PROMOTIONAL MESSAGE.
SHOULD I COMPLAIN ABOUT IT AT ANY CONSUMER COURT OR AIRTEL WILL SOLVE MY PROBLEM.
I HOPE YOU WILL SUGGEST ME BES.

THANKYOU
REGARDS
SAGAR SINGH
[protected]

not resolved...

Airtel Prepaid — unsolicited service message & charging of Rs 10

I have not subscribed any airtel service but I am getting free download message & etc.,

One more message from 54321 Thanks for using Games club subscription service form Airtel. You have been charged Rs.10. filmy Buzz and pics*321*69#.

This I am getting very often.

Can I get some help to get rid of this inconvenience.

my email ID [protected]@yahoo.co.in
mobile [protected]

Airtel — deduction of prepaid balance without notice

i gaurav kashyap am prepaid subscriber of airtel. my pre paid number is [protected]. I was charged Rs 30 without any notice and was subscribed to some "subwapactress30 subscription. On informing the office the service was deactivated but money was not returned.

Pls recharge dis no [protected] 4 any amt as u wish

Airtel — PRMOTIONAL MASSAGE

DEAR SIR,

I AM USING YOUR AIRTEL MOBILE SERVICES ON MY PREPAID & POSTPAID CONNECTIONS.
MATTER IS THAT EVERY TIME I CALL TO ANY OTHER OR SAME SERVICE PROVIDER CONNECTIONS NUMBERS I HEAR A MSG THAT "COPY THAT HELLO TUNE BY PRESSING * OR 9". SIR I AM REGISTERED IN DND SERVICE. AND I DON'T WANT TO HEAR THAT PROMOTIONAL MESSAGE.
NOT ONLY THIS WHEN ANY OTHER PERSON CALLS ON MY NUMBERS HE ALSO HEARS SAME PROMOTIONAL MASSAGE . I HAVE SELECTED A SONG AS MY CALLER TUNE NOT THIS YOUR PROMOTIONAL MASSAGE AND YOU GUYS R USING MY NUMBER FOR YOUR PRMOTIONS WITHOUT MY PERMISSION
SHOULD I COMPLAIN ABOUT IT AT ANY CONSUMER COURT OR AIRTEL WILL SOLVE MY PROBLEM.
I HOPE YOU WILL SUGGEST ME BEST.

THANKYOU
REGARDS
SAGAR SINGH
[protected]

Airtel Prepaid Services — Unsolicated extension of service

My mobile no is [protected] - Airtel prepaid service.
Airtel customer care KOLKATA have extended a service called Saibaba unsolicatedily i,e without being asked for and deducted an amount of Rs 30.00. An organisation of such high repute it is surprising Airtel is indulging such fraud activities.Please unsubscribe the service immediately and refund the amount so deducted.

my pre paid airtel [protected]. this has recently stopped showing balance and validity under option two of request call at*121#.onchecking i find same problem in other two noumbers we have in our family. it returns message" done" with out any replyH as airtel stopped this info.Further all my three prepaid service nos deducted money for services never requested by us. cancellaton of these every time cost another rs 3.thus adding salt to injury. for example cricket message is a unsolicited service in my no[protected].Despite several futile attempts to block it incurring rs 3 every time.presently we have stopped topping it and have retained it for receving calls for which we have previously given this no.. Will airtel stop abuse of this service This is only an example.I have experianced uncalled for charge for games whichcost 50s and hundreds.. we are seiously considering number portability to others if this fleecing does not stop.hope we get a soultion/explanation for this problem.

Airtel Prepaid Card — Deduction of SMS charges

I had recharge with SMS pack of 95 on 11.02.11 which expires on 10.03.11
in which i was eligible to send 500 SMS daily but on 28.02.11 i had send only 25 SMS and all my bal Rs. 79 was deducted from my account.

I am a customer of Airtel Prepaid services since 3-4 yrs now...

However, from the last one year i'm getting network coverage problems, due to which i may have lost my important calls...it was also never the case that i have not validated mobile validity services for a single month...I am very much disappointed that even after paying money to the company they are not able to provide the services effectively.

For the above i have communicated with their Customer Services desk. The representatives just assured me with the false solutions which were never worked. I lodged my complaints with them in the month of March 2008 but of no use. Today i.e. on 9th July i'd called them for the same issue but the story was not different than above.

Please help me on this issues as I'm not at all satisfied with the services provided by the Airtel Prepaid Servicces...

AirTel — charges daily

My mob no [protected], it is predpaid, daily re 1 is deducted every day,this is happened in the month of April 11 , however this month i checked the balance every day and found Rs 2 or Rs 3 being deducted without any call beingmade. i called the care sercie, i was informed of some deduction of re1 per day. I was told it would be rectified.
i hope so , what of about refund of April 2011 already deductd
thanks oswld

Airtel Prepaid — Daily charges without using service

I have been using an Airtel prepaid connection for the past few years. Recently i noticed that that whenever i recharge my account, Airtel keeps on deducting Re.1 each day from my balance. I checked whether any service was active and found that i havent subscribed to aby of the services. I called the Customer care and they too told me that I have not subscribed any extra services. They kept on insisting that no deduction has been made. I asked the executive to pass the complaint to someone actually working with Airtel. The customer care executive told me to wait online. Despite waiting for about 15 mins on the call, no one picked the call. The deduction has been going on for the past 3-4 months and these days I do not recharge my number since once the balance is above Re.1, they are deducting amount.
Where can I get the complaint registered?

Hi,
I have been also facing the same problem for last few months. When I asked the customer care, they said there are no services activated on my phone. Then what are these deductions for ??? ... I really don't understand AIRTEL policy to fool around with people.

Thanks,
Adibya

Airtel Prepaid — Airtel automatic service activation and renewal

My airtel mobile no. is [protected]. I have been charged for useless airtel live services which I never activated. They keep deducting 10rs and charge me for weird services and there renewal. When i ask them why I have been charged, they say that you have activated it via airtel live, which I never used!! PLEASE HELP ME!

Airtel — Unsubscribe PoojaG blogs service message charges

Dear Sir/ Madam,

I would like to draw your kind attention to the following regarding my airtel prepaid connection - [protected]:

A message from 52000 comes every ten days that Rs.10 is charged from my connection for subscription of PoojaG blogs service message. I have never subscribed to any of these messages.

These kind o[censored]nauthorised charges are repeatedly born by us with no choice.

Please look into the matter & resolve at the earliest. Else we have to approach for consumer forum.

Thank you,

Puneet Agarwal

Please Dial from ur Airtel Phone *121# and Follow the Instructions to stop the service..

Hello,
My airtel mobile no. is [protected]. I have been charged for useless airtel live services which I never activated. They keep deducting 10rs and charge me for weird services and there renewal. When i ask them why I have been charged, they say that you have activated it via airtel live, which I never used!!
PLEASE HELP ME!

Airtel — PoojaG blogs service message charges

Dir Sir / Madam,

I am receiving several text messages from 52000 every day, regarding PoojaG blogs. This so called service tries to charge me for something I never subscribed to.
Please resolve this matter as soon as possible.

Mobile no.: [protected]

Thank you in advance,

Zulfahmi Mazlan

Airtel Prepaid Services — AIRTEL CUSTOMER COMPLAINTS / COMPLAINT REDRESSAL/ CUSTOMER CARE ALL EYEWASH FOR GENERAL PUBLIC.......

DEAR SIR, I BEAR AN AIRTEL PRE PAID SIM CELL NO [protected] SINCE FOUR OR FIVE YEARS . THEIR DEDUCTIONS IN ACCOUNT ARE UNEVEN & ERRATIC . IN LAST TWO MONTHS I HAVE BEEN BADLY&DECEIVED&CHEATED BY THEM FOR TWICE OR THRICE . ON MAKING COMPLAINT THEIR ATTITUDE &REPLIES ARE NOT AT ALL SATISFACTORY ARE MAINTAINING CUSTOMER COMPLAINTS FOR  EYEWASH OF GENERAL PUBLIC. ON 29TH JULY 2011 I GOT AN SMS PACK ACTIVATED IN MY CELL. AFTER ACTIVATION I SENT FIFTY FIVE LOCAL SMS FROM MY NUMBER. TO MY SURPRISE INSTEAD OF GETTING DISCOUNTED SMS THEY DEDUCTED FOUR HUNDRED SIXTY RUPEES FROM MY MAIN BALANCE . (SIZE OF MY SMS IS  5 SMS PER SMS SO IT SHOULD BE 275 SMS ) . YESTERDAY I AGAIN NEEDED TO SEND BULK SMS IN A GROUP FOR WHICH I GOT A SMS PACK RECHARGED FOR TWO TIMES IN ORDER TO AVOID REOCCURRENCE OF PREVIOUS INCIDENCE. AGAIN THE SAME THING HAPPENED FROM MY FIRST SMS THEY STARTED DEDUCTING RS 1 FROM MY MAIN BALANCE & FOR ONLY 35 SMS RS 445 WAS DEDUCTED FROM MY MAIN BALANCE (THIS ALSO ONLY GOD KNOWS BY WHICH CALCULATIONS THEY HAVE DONE SO). I HAVE BEEN BADLY CHEATED BY THIS COMPANY.  ON MAKING COMPLAINT TO CUSTOMER COMPLAINT CELL TODAY SOME MISS MANORAMA ATTENDED MY CALL AND AFTER EIGHT TO TEN MINUTES OF GETTING ALL THE DETAILS TOLD ME THAT THEIR IS SOME TECHNICAL FAULT WITH THE SIM SO IT WILL TAKE SOME TIME BUT YOUR YESTERDAYS FALSE DEDUCTION WILL BE RESOLVED. ON ASKING FOR THE PREVIOUS CASE SHE TOLD THAT TIME FOR COMPLAINT OF THE PREVIOUS CASE IS OVER IT IS NOT POSSIBLE TO GET THE PREVIOUS ISSUE SOLVED. I REQUESTED TO GIVE ME CALL DETAILS OF LAST SIX MONTHS ON CHARGEABLE BASIS SO THAT I CAN TAKE UP THE MATTER WITH THE RIGHT PLATFORM . I WAS TOLD THAT THEIR IS NO SUCH FACILITY AVAILABLE IN OUR COMPANY. AFTER FOUR HOURS OF REGISTRATION OF THIS COMPLAINT I RECEIVED A CALL FROM THEIR EXECUTIVE MR YUDISHTIR (CELL NO [protected])STATING THAT WE HAVE CHECKED & FOUND THAT YOUR COMPLAINT IS NOT GENUINE SINCE WE ALLOW ONLY 100 SMS PER DAY IN THIS SMS PACK. ON ASKING FOR LOCAL DEALER DETAIL I WAS TOLD THAT I CANT SAY YOU HAVE TO CHECK IT LOCALLY. THEY ARE LYING AND & AS PER MY KNOWLEDGE THEY HAVE TO PROVIDE CALL DETAILS / LOG DETAILS OF ANY CUSTOMER ON DEMAND MAY BE ON CHARGEABLE BASIS. BUT THEY DO NOT DO SO BECAUSE THEY ARE INVOLVED IN TO MANY SUCH FRAUDS/UNFAIR PRACTICES.  I HAVE BEEN A SINCERE & HIGH END USER OF AIRTEL SINCE LAST FIVE YEARS ( HAVE FIVE CELL AIRTEL CONNECTIONS IN MY FAMILY ) FEEL THAT I NEVER EXPECTED THAT THEY ARE SO UNETHICAL IN THEIR BUSINESS. I APPEAL YOUR FORUM TO GET JUSTICE FOR ME & SHALL REQUEST TO GET ME A COPY OF MY LOG DETAILS FOR THE LAST SIX MONTHS FROM THEM. 

Airtel Prepaid Services — balance deducted without my notice

I am using airtel connection no.[protected]. recently some service or services are activated without my consent and the balance is deducted. How this has happend ?
I demand explanation and recovery of the balance. I fear of further recharge as the amount may get vanished soon after.

Airtel Prepaid Services — deductions for unsolicited/unveiled service

My mobil No is [protected]. on 17/09/2011 while I was sleeping i receives a call from airtel. when I came to know that it was an unsolicited pesky call I discontinued. soon i received a message that Rs.20/- has been deducted for dialing Firangi music. I do not no what it is and I never heard/availed that service. This is not the first time, previouslt too it happened two, three times. This amounts to unfair/illogical business practice charging customers for unvailed services. I want the Rs.20 to be refunded failing which I will take up the matter with concerned depts and report to media about Airtel's unfair practice which is equalled with highway robbery

Airtel — wrong deduction of charges from prepaid card

my mobile no. is [protected]. i donot use any services without incoming & outgoing phone calls. i have not activated any service since the purchase of sim card. since about one month i am getting the messages like as under on my mobile.
"last call=1.50 inr your bal=114.05 suniye naye purane superhit gane"
i request you to look in the matter and do the needful.
moreover i donot want to availe any services except incoming & outgoing phone calls
thanking you
BHAGVAT PATEL

i have wrongly recharged booster pack of rs.195 to my no but, i have already recharged the booster pack last month the validity for the booster pack is 3 months but again they are charging this 195 booster pack. i want proper reason for that. in customer service they are not replied well. my complaint no is CANRC[protected]

Airtel Prepaid Services — Excessive charges taken for Gulf call

Mr. Rakesh Ranga,

For your attention please, I may have to take this to consumer court. because this for the 3 rd time its happening.

I called to gulf on 6 jan 2012 and spoke for 3min and 08 sec and for that 60 rupees have been deducted from my account.

This is my 3rd compliant for the same issue.

How many times do i have to compliant for regrading the same issue. Fed up. You have not resolved my excessive billing issue but telling a lie that is is resolved.

My concern have not been resolved yet.

Kindly refund the excess money deducted from my a/c.

COMPLAINT AGAINST AIRTEL CELLULAR FOR INSTALLATION OF FAULTY TOWER ON BUILDING – 2-12, TANKSQUARE ROAD, TIRUCHANOOR POST, TIRUPATI, ANDHRA PRADESH CAUSING INTERNAL DAMAGE TO THE FLAT CAUSING HEAVY LEAKAGE OF WATER, HYGEINE AND SANIATION AND ILL HEALTH OF HOUSEHOLD MEMBERS DUE TO SAID CAUSE

AIRTEL DIGITAL TV connected on17.12.11 .from viswakarma high tek stb-id- [protected]...vc [protected] id code no [protected] hece paid 3 months onward.Iwas absence for 1.5 month . After came back from 2.3.11 complaining for no signal but till, who cares.here ur running buissness by no cash memo by no authorised shop no cash card, by only fus -fas. local player r happy grasping money.I am worst suffer as becaus material has been sailed profit shared upon themself, why u will bother me.the said copy preserved for. AS I KNOW NO ONE WILL ANS.

AirTel — UNSUSCRIBING MCAMPUS

SIR,
I M AMEMBER OF AIRTEL MCAMPUS... I WANT TO UNSUSCRIBE FROM IT BUT I M NOT ABLE TO DO SO ..AIRTEL HAV AVAILED NO FACILITY TO UNSUSCRIBE FROM IT...I M GETTING USELESS MSGS FROM THIS SERVICE..PLZ TAKE AN APPT STEP IN ACCORDANCE WITH IT
THANKING YOU

hi iam sekar, i working in own business