Airtel Complaints & Reviews

AirTel — Games download from Airtel Live

HI,
During Last month, i got messages from Airtel Live stating that i have downloaded some game from Airtel Live and i am charged Rs.99.So i called customer care immediately. The Rep said they cant do anything now until the bill is generated.But i kept getting these messages everyday. Someday i would get one messages some day i would get two.everytime i complained i got the same response that is to call them after bill got generated. So totally for the month of january i got around 13 messages.

Finally they took up the complaint and they are saying i have only downloaded and they cant waiver the charges. I have an Android Phone and i can use Java games so there i no point in me downloading java games. And not only that i dont know how to access Airtel Live also. I tried telling this but they r saying i have only downloaded.

Sometime i used to wake up in the morning and get i would have got this message late at night after i slept. How is it possible for me download games while i sleep??

Please look into this issue. I have a postpaid connection and my number is [protected].

They have charged around Rs.1000 in my bill

Thanks
Ajay Menon

I got the same msg even though I was not downloading any games. Even I dont know how to download them and how to use airtel live Single day they charged me rs 620 !! . Even the Java games are not supported in my mobile.. And all msg were in a single day!! Now they are saying that u have downloaded it. I am going to consumer court. Please let me know i[censored] have got any solution. I have started using new sim already.

And I had to wait till my bill got generated to raise a complaint!!! Now they are saying how the log will show that your number downloaded those games !!

Anyone within airtell who has access to my account can easily use my phone as proxy and download the games and send the bill to me. It is insider work.

AirTel — DOWNLOADING GAMES

RS.198 HAS BEEN DEDUCTED FOR DOWN LOADING GAMES FROM AIRTEL WAP ON 08.04.12 WITHOUT MY CONFIRMATIONM ON MY MOBILE HAVING THE SERVICES OF AIRTEL. MY MOBILE NO. IS [protected].THIS HAS HAPPENED TWICE AT THE SAME TIME (10.12 PM) ON 08.04.12,EACH AMMOUNTING Rs.99.
IT IS THEREFORE REQUESTED TO REFUND THE SAME ON MOBILE NO [protected].
REGARDS

Hi,

I'm Prateek from Kolkata.
The same Video Club subscription has been activated in my mobile no. as well [protected] (without my concern)

Airtel is therefore charging Rs.99/monthly and the funny thing is - the amount is getting deducted whenever the pre-paid balance is above than the required amount!
Last deduction was made on 13th August (Saturday)

I have contacted the customer care service and have spoken with the reps, but they are not willing to solve the issue.

This is a clear case of fraud with the unnecessary deduction of hard-earned money.
I therefore claim a refund or would leave the Airtel service and would rather opt for an MNP.

This is the worst thing any service provider can do!
I therefore claim a refund and

Same with me.. My Phone number is [protected].. Please take action against Airtel.. I will never use Airtel in future..

same with me too...my phone no is [protected]...i just called 3 minutes before writing this comment...they told me its an service for something related to sex videos or something...i don't access the sex sites and the service has got activated...these frauds should should get
punishment...please forward my comment

I have same problem what to do airtel is a big fraud company

name sallu Bangalore
My mobile numbers is [protected]

Today I received a message " MODEL VIDEO CLUB_30_60 service has been [protected]@Rs60 for 16days. Txn ID N[protected], 18Aug15 09:34. Service will be renewed after validity expiry. To use, Click http://bit.ly/1OMLqTY (Data charges apply).To deactivate, call or SMS STOP to 155223. For more services, call 56789"...
But the worst thing is, I don't activate anything and Airtel charged 60rs from my account unnecessarily... Kindly please refund it... or I will opt for any other Telecom Service.

same with me([protected]) and @ 99. its disgusting...i never activated this than y r they dedecting this amount n usless service.

I never expected such a thing from Airtel.
Deducting 60 rs for video club service, without any confirmation from user.
Dear Airtel management, please wake up.
This is going to dent in the reputation & consumers like me will switch to other service providers.
I hope that Airtel will stop this looting & we get refund of the amount.
[protected]

Same with me.. My Phone number is [protected].. Please take action against Today I received a message " MODEL VIDEO CLUB_30_60 service has been [protected]@Rs55 for 15days. Txn ID N[protected], 22Feb16 08:34. Service will be renewed after validity expiry. To use, Click http://bit.ly/1OMLqTY (Data charges apply).To deactivate, call or SMS STOP to 155223. For more services, call 56789"...
But the worst thing is, I don't activate anything and Airtel charged 60rs from my account unnecessarily... Kindly please refund it... or I will opt for any other Telecom Service.Airtel.. I will never use Airtel in future..

I downloaded a song in free but this option has been activated and deducted 17 really from my balance and it showed to stop smoking STOP to 155223 then I msged it deducted 1rs from my balance but also it was not stopped now it pack has been renewed please refund myk amount my mobile number is [protected]

I downloaded a song in free but this option has been activated and deducted 17 really from my balance and it showed to stop smoking STOP to 155223 then I msged it deducted 1rs from my balance but also it was not stopped now it pack has been renewed please refund myk amount my mobile number is [protected]

I have experienced same fradualant activation for video club service. Upon reporting to airtel customer care they reponded. In such a way that I have activated by mistake by clicking some adds in.I have just opened the what's app.They replied in such a way that I am new to smart phone and hence I am reponsible for service activation so I should bear the cost for the service which is not used. This is how airtel money looting from customers.

Me too. They deducted 30 RS without any notice. I need refund. [protected].

my mobile number is [protected]. even i am facing same problem. every week airtel is deducting rs 30 for video club service which i have not opted. automatically they started deducting this money from my airtel prepaid account.

I have experienced same fradualant activation for video club service. Upon reporting to airtel customer care they reponded. In such a way that I have activated by mistake by clicking some adds in.I have just opened the what's app.They replied in such a way that I am new to smart phone and hence I am reponsible for service activation so I should bear the cost for the service which is not used. This is how airtel money looting from customers.
Hate airtel service fraud people

bye the way my mobile number is[protected] and I am gonna shift this to docomo.
-- Ajit

Dear Mr. Rakesh Kumar, stop posting auto generated messages and thereby fooling customers.
This type of system generated answers will not do any good.
Had you really felt about customer's concer, until now my number would have activated with 30 paise/min.

till now nobody has contacted me from airtel...
why?

My Name- Tony Augustine
Location- Kottayam, Kerala.
Airtel Number- [protected].

Date of application for porting[protected]

I think Airtel is trying to make us fool.
I would like to know whether can I make a complaint to TRAI regarding this issue.
Please provide me with the procedure to complaint to TRAI in this MNP issue

Just Now I made a Complaint to TRAI. I am waiting for the response from them.

Yes Tony Same problem for me also.
I am using Airtel for last 5 years, but my request was rejected.

Airtel — Rejected my MNP request

I have requested Airtel for portin to DCOMO. They rejected my request saying that less than 90 days in the present network. But I got airtel connection on 8-jul-2008. It almost more than 2.5 years.

i called up airtel customer care. none of them responded properly.

i am planning to log a complaint in the consumer court to recover my expenses.

can you please guide me in this regard?

regards
dhamodharan
[protected]

dear customer,
i change my operator airtel to docomo but my incoming call are barred .i dont know that what i have to do?
that's called mnp.

I too applied and Airtel rejected it saying CONTRACTUAL OBLIGATION. Who needs the number, I am going to throw it away and buy a new connection from other operator.

I'm also facing the same issue from Airtel. They have rejected my MNP appliaction 3 times giving invalid reasons. They are very arrogant when I cal their customer number don't give any reason for the same. How can I register complaint with the TRAI on airtel. I'm fedup with Airtel. They are big cheaters.

Rajesh

I am using airtel no [protected] (Kerala) for the last 4 yrs . And i want to change my mobile operator Through mobile number portability from airtel to VODAFONE.
And i went to VODAFONE STORE and i submit my id proof and porting charges.

But i receive a message from VODAFONE that Airtel mobile operator reject your porting . Because of Subsisting Contractual obligition from the subscriber Agrement. Actually in my case there is no contactual obligation with Airtel because mine was an individual normal prepaid connection. they are simply delaying my complaint saying somany lies. Actually MNP is a customer right. but here airtel is denying that right for me.

I am planning to file a complaint in consumer court for compensation.

I contacted my airtel customer care about this issue no one has respondig . Please. Help me sir

Dear all,

Airtel has rejected my port-out request too for 'Legal Reasons'. Please read my following post for the details of this 'Legal Reasons' :

http://www.consumercomplaints.in/complaints/airtel-c518021.html

I also request all of you to please search google with these key words: airtel mnp rejected

The entire first and second pages (20 results flat) are entirely filled with Airtel's MNP rejection cases.

This tells you why and how Airtel showed an impressive result of least customers moving out in the first release of MNP statistics, thereby showing a flamboyant face to other people/customers/media.

BSNL which is the most transparent service provider in the market topped the list with maximum customer churn-out because they were not as 'brainy' as others (to deny or delay port-out requests) and probably would have agreed to all port-out requests (without harassing the customer) that they received.

Going by the statistics, people/customers/media think that the majority of Airtel customers are so happy and hence do not wish to leave Airtel.

Great management technique by Airtel...

It is hightime that TRAI or the Government of India did something against this company that care least about their customers.

We have to react against this:
Please Join MNP complaints on facebook.

http://www.facebook.com/pages/MNP-Complaints/[protected]

Airtel rejecting MNP request with false reason.
So we have to send complaints to TRAI.


[protected]@trai.gov.in

Principal Advisor (MS)
Telecom Regulatory Authority of India
Mahanagar Door Sanchar Bhawan
Jawahar Lal Nehru Marg (Old Minto Road), New Delhi-110002
Tel. No.[protected], Fax No.[protected]
E-mail : [protected]@trai.gov.in

Register your complaints here: [protected]@gmail.com

Join here: http://www.facebook.com/pages/MNP-Complaints/[protected]

Airtel — Rejection of Number Portability Request

Dear Sir,

I wanted to change my network operator from Airtel to Idea and had submitted necessary documents with the Idea Customer Care. But today, after the expiry of 7 days from the date of submission, i have received a message stating that my request has been rejected by Airtel since my number have been connected for less than 90 days. But infact, I am using this number for the past 3 years. I had gone to a nearby Customer Care centre of Airtel and confirmed this. But i am not getting any positive responses from them to resolve the issue. Please do the needed. My mobile no. which has been opted number portability is [protected].

Sincerely,

CA Ajay Muralidharan, ACA.

Idea — rejected number portability

hi i requested for change of network from idea to tata docomo. but idea has rejected my request without giving any proper information. please try to help in sorting this issue.

AIRTEL REJECTING MNP

Airtel is not allowing its customers to switch to other operators of the fear of loosing its customers. i have applied for mnp on 30.1.2011, i got the new sim of reliance
and also i submitted my documents, after that i got the call from customer care about the reason for changing the operator to reliance, i said that its because airtel is costly as well as
3g has not yet come in chandigarh after that he said that they will reduce the call rates as well as sms for me . i rejected that offer and said that i will switch to reliance after that
its been 15 days that they have not done any mnp and i called around 50 times to customer care where i got the following response from them
1. WHY DO YOU WANT TO SWITCH TO RELIANCE?
2. YOU SAID YOU DONT WANT TO GO FOR MNP TO OUR CUSTOMER CARE WHO CALLLED YOU
after that he set a "BAD HELLO TUNE " AND REDUCED MY BALANCE TO -3.34 RS SO THAT I MAY NOT BE ABLE TO CALL THEM and DEDUCTED 45 RS
what a customer care are they providing, is this a the care of deducting balance and setting bad hello tune is a service which airtel is providing to its customers
i must say that airtel will loose its share in the market as well as it will HAVE IMPACT ON CUSTOMERS WHO READ THIS MESSAGE

THANKING THE PEOPLE WHO SPEND THEIR TIME IN READING THIS MESSAGE

SAKET DOKANIA
MOBILE N0 [protected]

Sir,
I am using airtel no [protected] (Kerala) for the last 4 yrs . And i want to change my mobile operator Through mobile number portability from airtel to VODAFONE.
And i went to VODAFONE STORE and i submit my id proof and porting charges.

But i receive a message from VODAFONE that Airtel mobile operator reject your porting . Because of Subsisting Contractual obligition from the subscriber Agrement.

I made a complait in customer care by callinf from a hotline from Airtel relation ship office, the complaint number is "CIMP[protected]", which they said will be solved in 48 hours, now its 4 days gone. when i called customer care they said they are helpless and saying wait and wait. . .What hell is this. PLease help me sir . . .

hai friend,

We all are facing same problem from Airtel. They doesn't allow customers to port out.
You can stop ur friends and relatives from taking Airtel & porting to Airtel.
Please send your complaints to DOT/TRAI
[protected]@nic.in & [protected]@trai.gov.in will all the details to prove that we are not fools.

Thanks,

http://www.facebook.com/pages/MNP-Complaints/[protected]

Airtel is great CHEATER... They will be loosing future customers . . .im sure...

Please Join:

http://www.facebook.com/#!/pages/I-Hate-Airtel/[protected]

Airtel — rejecting MNP service

i requested for MNP to change my operator to Docomo ..But Airtel provider is not co-operating to change the provider .. please take corrective action.
MNP request No : 1424275

Airtel sucks! :[protected]@:[protected]@:[protected]@. Its CEO, chor executive officer should get punished for looting millions of costumes!
My number is [protected].
One month ago i requested to port into docomo, airtel called me and promised to me some good offer if i stay with them, after that i cancelled port-out, then later they didn't give me the offer for which i cancelled port-out, after that i again asked for port-in to bsnl, but in 14th february airtel rejected my port-out request for 'legal reasons'. Since then i tried to call 121/198 more than 100 times from different numbers but always 'congestion on this route'!! Now i've again sent to 1900 to get upc code but get 'error' reply! I need urgent help! I can't bear and afford the looter airtel anymore. I'll make my minimum 50 friends to leave airtel. I PROMISE!

HI All,
The list of such complaints go with out an end.
Airtel is using cheap techniques to hold the customers back.
They are not releasing the UPC and only on follow ups they do it.
They too rejected my MNP request at first.
Having associated with airtel for last 4 years, I used to give business of 3500 INR on an average to airtel.

Their executives called me frequently, asking and requesting me to stay back.
They were requesting many times with long discussions.

The serives charges were so high and they never had good practices to keep the customer happy.
Now they are trying all these cheap techniques.

Hi all i am also facing the same problem. please can anyone tell me where to file complaint againt airtel.

regards
Harkesh

Dear friends,

This worst company trying to fool customers...

Call charges are very high. My port requests are canceled 2 times.
Even no use to contact Nodal officer and Appellate officer.
Call charges are very high, even rate cutter is not available.

Comparing SMS offers of Airtel & others

15 Rs - 3000 SMS - 15 days

Uninor

19Rs -100 sms/day - 30 days

Call charge comparison
Aircel
Rs 11 Recharge 1/2 paise/ min for local calls 30 days validity
Uninor
Rs 26 Recharge 1 paise/min (5-60 % off) for Local/National calls 90 days validity
Docomo
Rs 90 Recharge get 250 min local talktime

Airtel is Rejecting my Porting Request
Airtel rejecting my MNP application
I am using airtel no [protected] (hyderabad) ANDHRA PRADESH for the last 1 yr . And i want to change my mobile operator Through mobile number portability from airtel to TATA INDICOM.
And i went to TATA INDICOM show room and i submit my id proof and porting charges.

But i receive a message from I that Airtel mobile operator reject your porting . Because of Contractual obligition. Actually in my case there is no contactual obligation with Airtel because mine was an individual normal prepaid connection. they are simply delaying my complaint saying so many lies. Actually MNP is a customer right. but here airtel is denying that right for me.

I am planning to file a complaint in consumer court for compensation.

I contacted my airtel customer care about this issue no one has respondig . Please. Help me sir……

I AM ANIL YADAV FROM HYDERABAD... CALL ME TO DIZ NO
#[protected] R ELSE [protected]...DIZ R MY NO...

Airtel — AIRTEL HARRASE IN PORT-OUT

AIRTEL STOP MY PORT-OUT REQUEST. MY MOBILE NO IS [protected] , MY UPC CODE IS AV122529. AIRTEL NOT GET PORT-OUT. WHEN I CALL CUST.CARE THEY CUT THE PHONE. THEY HARRASING ME. AIRTEL IS VERY BAD COMPANY.

IDEA is Rejecting my Porting Request
Idea rejecting my MNP application
I, P . Sreenivasulu Reddy, am using idea no [protected] (ap) for the last 5 yrs . And i want to change my mobile operator Through mobile number portability from IDEA.to airtel
And i went toairtel show room and i submit my id proof and porting charges.

But i receive a message from IDEA that mobile operator reject your porting . Because of Contractual obligition. Actually in my case there is no contactual obligation with idea because mine was an individual normal postpaid connection. they are simply delaying my complaint saying somany lies. Actually MNP is a customer right. but here idea is denying that right for me.

I am planning to file a complaint in consumer court for compensation.

I contacted my idea customer care about this issue no one has respondig . Please. Help me sir

This has happend to my mobile no also airtel preaid no. 9987****** (clarification can be sought from my alterate no. [protected]). I submitted MNP request on 17/2/2011 - same day by evening I got a call from Pune (I came to know they are RETENTION TEAM) AND SAID THERE IS SOME TECHNICAL ISSUE IS ON, so they are unable to port out to Idea. They repeated the call on 19/2/2011 and said the same thing and on 24/2/2011 I got a sms reply stating my porting request has been rejected due to contractual obligation. I went to their Chakala, Andheri Gallery and met their Manager. Mumtaz and raised the above issue, unfortunately at the end I could not port out to IDEA due to this dirty trick played by the so called retention team. I am not going to leave the matter, I will be taking up this issue with Trai, also I am definitely going to port out from AIRTEL

AirTel — Airtel rejecting MNP

Airtel rejecting my MNP application
I am using airtel no [protected] (Karnataka) for the last 5 yrs . And i want to change my mobile operator Through mobile number portability from airtel to Aircell.
And i went to Aircell show room and i submit my id proof and porting charges.

But i receive a message from Aircell that Airtel mobile operator reject your porting . Because o[censored]PC code mismatch. Actually in my case there is no wrong filling o[censored]PC code,They are simply delaying my complaint saying somany lies. Actually MNP is a customer right. but here airtel is denying that right for me.

I am planning to file a complaint in consumer court for compensation.

I contacted my airtel customer care about this issue no one has respondig . Please. Help me sir

I AGREE WITH MY COMPLAINT

I have applied for Mobile Number Portabitlity of My MTNL Trump Mumbai (GSM) pre paid No.[protected]. i obtained UPC code and applied to the new service provider Videocon with relevant documents. However, they have informed me that my current service provider MTNL has rejected my porting request under reason 12003, which nobody knows what it is. There after i visited to mtnl customer care office as well as spoke to mnp section and they due to some technical reason my request is rejected asked me to apply again. Again applied however, to utter shock now mtnl has rejected on the ground existing contractual obligation. The service of MTNL is very bad and they are not allowing me change my service. They are harrassing common man like this. i dont know when i will be in a position to change my service provider?????????????

hi friends.. i am also facing the same problem.. i am using the airtel no [protected]. i want to change the aircel. so only i submit the correct proof to the aircel show room. in few days, i have received the msg from aircel that was " airtel has rejected your mnp.". i contact immedianly to airtel customercare. but no responce to give me. after 15 days i wil try mnp another time.. no use. airtel is cheater group. please avoid airtel. then what the solution for that problem.. please help me...

Hi
My self Vikas Mittal (Airtel [protected]), 5 yrs old no, But Airtel is rejecting my MNP request also.

At last after 1 and half month of struggle, Now I ported out from airtel and Port in to Vodafone .Thanks for letting me to port out now.

Airtel is absolute FRAUD company. Their billing is erratic. They have not enterred customer details correctly (at least mine and several others that I know) even after repeatedly producing documents (i gave my documents 4 times!). They rejected my porting request sayint Upc mismatch. When I called customer service, I was cut off abruptly and left hanging repeatedly on a dead call. After that my number was blocked from 198. I had to call from another number to get the customer service. After threatening with consumer notice and complaint to TRAI, i was promised response in 24 hrs by TL Karthik. Then i get sms and email response that i will be contacted within 3 days. It is 1 week over. Today I sent reminder. Tomorrow I will forward the complaint to TRAI.

Stay away from Airtel. They are cheats.

My airtel no is [protected]
MNP request no. is AZ887921
airtel has rejected my request citing some legal obligations. i have called 198, 999 and even met airtel personnel at customer care point karve road pune. All gave me different reasons but no one was sure.
Can airtel please explain the LEGAL OBLIGATIONS. Airtel has to stop fooling around with customers as we dont have time to waste on them.

AirTel — PORTING REJECT

AIRTEL has rejected my MNP on the ground Contractual Obligations f. Already i have raised a complaint to the customer care.No proper actions are take. I am a prepaid customer and i do not have any dues..Please some one help me on this..I wana port to IDEA

hai friends
i am also an airtel tamilnadu customer([protected]) and i fighting from[protected] to change my operator and experiencing the same lies from airtel .
we all must get united to teach airtel a lesson in this regard and discourage people to opt airtel.

hi friends i am using airtel mobile([protected]) from the past 4 years and i am trying to port out from[protected]and experiencing the same stupid and false statements from them.
we all must get united and teach them a lesson and discourage others opting airtel.

i m facing the same prblem with airtel.i have applied 3 times from airtel to docomo but everytime airtel has rejected it.

santosh kumar singh

Dear Rakesh,
Yes the issue has been resolved and i have ported out
Thanks

Airtel Prepaid — airtel reject my mnp request 2 times.

i am deepak gupta. My airtel no. Is [protected]. In my area there is very poor signal of airtel compairing to other networks. Then i decided to port out my number.i send mnp request 2 times to airtel.but they reject my request. And one of the cse of airtel talk me with very non-responsible language. Government of india made law about mnp but airtel company does not follow the rule.is there anyone for help me? The common man.

me 27 cha recharge kela hota 28/4/2011 la second paisa calling sathi pan to zala nahi mo no [protected]

Airtel — REJECTION OF MNP REQUEST

sir,

i have applied for MNP from airtel (prepaid) to vodafone dated on 28 april. as per the rules i have submitted all the required documents to the dealer. after that i got the message from vodafone that my porting request AW881884 has been rejected by the current operator(airtel) due to subsisting contractual obligation from the subscriber agreement. after that i called the customer care of airtel to know the reasons where they told me to contact the airtel relationship center for the problem. when i contact them they again told me to contact the customer care. till now i havn't get my reason for the rejection of request. plus they are not assisting me to get out from the problem that i am facing from last 3 weeks.My complaint no is CMIL[protected].
please look in the matter and kindly assist me.
thanking you

paras gupta
+91-[protected]

My number is [protected].
i have been rejected three times saying contractual obligation.
they are not losing one customer now going to looose future customers
may god wake them before that
I'll make my minimum 50 friends to leave airtel. I PROMISE

thanks for your support.
i have got the call from your side and she have told me to apply for the MNP again. i have send the msg for the UPC code but after 20 hrs also, i havn't received the Code. so please check in this also.

sir my mobile no [protected], mine is a airtel postpaid connection, i plan to change into TATA DOCOMO, here in my place they said first i need to convert to prepaid and then only i can change to TD. finally after lots of fight with airtel people i have converted into prepaid...now i am sending msg of PORT but i am not receiving code many times i tried, airtel sucks...plz help me to change


CHANDRA BABU YADAV

[protected]

Sub. : Request for cancelling your service(AIRTEL) and transfer it to BSNL – Reg.
- - - - - -
Out of sheer necessity I am driven to write the following lines for your kind consideration and favourable orders. To begin with on 24.04.2010. I had made a request to you, to retain missed call alert and caller tune and cancelled the other services.
I had recharged my phone on 11.05.2011 to the tune of Rs.121/- (T.D.[protected] but quite alarmingly Rs.100/- was cut from my credit on 12.05.2011. This is quite contradictory to my request.
On 14.05.2011 at 10.20a.m. I received UPI – AT728464 favouring me to avail service from BSNL. The expiry of which was 29.05.2011.
On 14.05.2011 at 12.58p.m. BSNL had sent me the intimation that my request had been forwarded to AIRTEL for approval.
On 15.05.2011 at 1.21a.m. BSNL informed me that it was eagerly waiting for instructions from AIRTEL.
On 14.05.2011 at 8.51p.m. your concern informed me that my request for transfer of service was rejected.
Again on 16.05.2011 at 10.00p.m. I contacted customer care from whom I was informed that no such request for such transfer was made by me. I was informed that I had complained that only my SIM Card was lost.
Your team leader was informed about my request for transfer, at the same time he was informed that I had accepted that the special offer given to me and that I accepted the special offer given by them (AIRTEL) and decided not to change the services. This is nothing but a fake statement which never happened. On the same date the team leader however accepted my real statement and requested me to re-process the transfer of my service from AIRTEL to BSNL. The following are the numbers pertaining to my request and team leader request (Complaint No.[protected], Ref.No.CMNRA[protected] & CMNRA[protected])
On 18.05.2011 at 5.22p.m. I made a request to BSNL to process my request at 5.48p.m. on the same date they informed me that my request had been forwarded to AIRTEL for approval.
On 22.05.2011 at 3.30p.m. (Complaint No.CU[protected]) your supervisor informed me that, my request for transfer was once again rejected due to official offer given to me, which I don’t like to enjoy.
Finally I request you to accept my wish to cancel your service and transfer it to BSNL. . Your indifference towards the customer has resulted in mental torture and agony.

Airtel rejecting my MNP application
I am using airtel no[protected](Tamilnady) for the last 5 yrs . And i want to change my mobile operator Through mobile number portability from airtel toBSNL.
And i went to BSNL show room and i submit my id proof and porting charges.

But i receive a message from BSNL that Airtel mobile operator reject your porting .. they are simply delaying my complaint saying somany lies. Actually MNP is a customer right. but here airtel is denying that right for me.


I contacted my airtel customer care about this issue no one has respondig . Please. Help me sir

AirTel — Rejecting MNP

Since from MNP Commencement I am Tryng for MNP from airtel to Any other Network providers. But Airtel rejecting my Application.recently on 27/05/2011 my porting request AX915287 has been rejected by my service provider(Airtel) as i got the message from Vodafone that "Hello ! Your porting request AX915287 Dated 27May2011 has been rejected by your Current operator due to There are subsisting contractual obligations from subscriber agreement" is there any solution for this problem?Can TRAI solve such problems of innocent customers

MY NO IS [protected]

I m airtel prepaid customer from past 4years. Now I m willing to change my operator from airtel to docomo. I have been requested 4times for port out from airtel. But each time I m been rejected by some different reason each time. more than 30 times i have been complaint to 198 but they each time says me to apply again this time sure you will be port outed. But again and again Im been fooled after applying again for MNP by rejected.. Please help me to recover this problem.. [protected] is my mobile number and [protected]@gmail.com.. this problem presist even after my correct address proff verifications too.

I am sugash. Iam using airtel on ([protected])(Tamilnadu) for tha last 2 year.ane i want to change my mobile operator.through mobile number portability from artel to tata docomo.. I went to docomo show room i submit my id proof and porting ...

But i receive a messege from docomo that mobile opreator reject your porting...they reject my mnp request in 5 time's, ...

I contact my Airtelcoustomer care and tata docomo coustomer care about this issue no has responding bouth side's..please help me sir.

Airtel — AIRTEL's OBSTINACY in Rejecting MNP Request

My current MNP upi code : AD242562
Rejection date : 04 th June 2011
My old UPI codes :

AD365958
AD382164

I have been a Airtel subscriber for almost 8 yrs in Delhi circle, and fulfill all the conditions of MNP. Yet, Airtel rejected my porting-out request recently citing "contractual obligations violation" which was just an excuse to harass me and bully me into retaining my account. I m a prepaid subscriber and there are no bonds/agreement with this account, yet the operator found ingenious ways to reject my MNP request on frivolous grounds. If I am not allowed to port-out from Airtel in my next MNP request, I shall close my account with them, regardless of the hardships/inconvenience it will cause me. Airtel knowing fully well of this situation, is exploiting me and harass them by rejecting their MNP requests . TRAI should look into in consumers' interest. It is no point having a law/policy without having it implemented in letter and spirit in reality.

You could have found my details using porting id, this was just an excuse to further delay the process of resolving the issue, nywayz it is [protected]

my number [protected]... i want to move Bsnl... but airtel rejecting my port... so i hate airtel...

i want to move BSNL... leave me form AIRTEL...

It is true that AIRTEL is perhaps the worst service provider in Kerala. They have rejected my prepaid request to PORT out from AIRTEL thrice in the same reason o[censored]PC Code Mismatch.

Let us all work together to make an end to this Arm Twisting tactics of AIRTEL

Mr AIRTEL Please Allow MNP For Me
I Dont know why you are rejecting MNP Every time by giving reason of CONTRACTUAL OBLIGATIONS.
If You Dont want to allow any customers from Ur Network Please Advertise it
Other Network giving lots Facilities why not You?
I am regular user of GPRS But your GPRS Package is Too costly I want to be update with my emails So along with calls I want GPRS So i am unable to recharge for your Costly GPRS Rates. So I want to change my network..
Your customer care Executives have no time to talk with customers. they call us during office time and when we said them to call later after duty hours they never do it.
SO Iam bored from ur company.
Previously My call rate was A2A 0.20 and A2O was 0.30 Rs but without any information and any notice to me it has been changed to 0.30 and 0.50 Rs. I Dont Know why.
If I forgot to Recharge for GPRS Package after Expiry within 1 hour I will Loose all my Balance due to automatic updates of mails.Like this I am loosing lot of money only for currency
I Want LONG DURATION GPRS PACKAGE LIKE FOR 6 Months or For 12 Months It is not possible for me to Pay Rs34.00 for Every 15 Daysbecause other networks are giving that facility im less amount than You Then why to pay more to You?
(Since form 2002 I am Ur customer My Previous No was [protected] but I lost that in 2010 and I got this Number)

mkhazi

AirTel — rejection of MNP

Sir,
I am Syed Ibrahim. I am using Airtel number [protected](tamil nadu) for last 5 years.And i want to change my mobile operator Through mobile number portability from airtel to other mobile opreator. But i couldn't get any response from airtel. I am not satisfied with their services because they collect high charges when compared with other mobile operators charges very less. They also collect charges when i call to customer care office regarding any complaints. so i am very disappointed.
Thanking you sir,
with regards,
S.Syed Ibrahim.

Dear Sirs,
Our L/L is 4378503 from Madurai on the name of A.Annapoorani.We made payment through chequeTMB501371 dt.06/07/2011 for Rs.736/-and it was cleared on 13.07.2011 in our account.14th July 2011 our L/L was disconnected due to non-payment of phone bill our L/L was disconnected.I was made complaint and they simply told due to system upgradation the proble will be made and your L/L problem will be solved at sooon. Again I have complained on 14 th onwards by complaint no.48859026 for non-working of our Phone.Again I made complaint on the same day for outgoing calls barred and that complaint no.is48860542 dt 14/07/2011.And again I have complained on 15/07/2011 though our complaint no48926738 and also again the complaint was made on 20/07/2011 to regularise our L/L .
In this meantime we have submitted request letter with our bank statement copy on 18/07/2011 to release our bared outgoing line.and our L/L was regularied only on 26/07/2011.
We have made request to weive the landline rent from 13/07/2011 to 26/07/2011.
Once again we request you to weive the rent for the above period.
send your valuabe reply.

Airtel is Rejecting my Porting Request 2 times
Airtel rejecting my MNP application
I am using airtel no [protected] (Mumbai) for the last 27 Jul 2011 . And i want to change my mobile operator Through mobile number portability from airtel to VODAFONE.
And i went to VODAFONE gellery and i submit my id proof and porting charges.

But i receive a message from VODAFONE that Airtel mobile operator reject your porting . Because of Contractual obligition. Actually in my case there is no contactual obligation with Airtel because mine was an individual normal PREPAID connection. they are simply delaying my complaint saying so many lies. Actually MNP is a customer right. but here airtel is denying that right for me.

I am planning to file a complaint in consumer court for compensation.

I contacted my airtel customer care about this issue no one has respondig . Please. Help me sir

H.Kotadiya
[protected]

Airtel Prepaid — MNP Request Rejected Thrice

I Had made a complaint for Mobile Number Portability From Airtel to Vodaphone But it was rejected thrice without any reason please note my complaint and take action as earliest i am fedup of poor network

I had given an application to port from VODAFONE to MTNL. I have been using this vodaofne number : [protected] from past 4 years. In July I converted to Postpaid from prepaid. My UPC code is VM528438. Today I went to MTNL office and applied to port out from VODAFONE. Vodafone sends me” Your Porting Request VM528438 dated 10Oct11 has been rejected due the number have been connectedless than 90 day” (I have been using this number in prepaid for more than 4 years, recnetly only i moved to postpaid, .Can you please help
Regards,
Mahesh

I sent an SMS ' PORt[protected]' to 1900 on October 9 2011 at 6 pm for porting out this post paid number from Airtel.
I got an SMS immediately, in reply, giving my Unique Porting ID: AD858356 with October 24 as the expiry date.
I went to Vodafone customer Care in atta market Noida and produced before them my last, photograph, photo ID with proof of address, PAN Card, etc and they gave me a post paid Sim.
In the night of October 13-14 I got an SMS from Vodafone" Hello, Your Porting Request AD858356 dated 13th October 2011 has been rejected by your current operator due to there are subsisting contractual obligation from the subscriber. Ps contact your current operator for further details. "
I called Airtel at 9 am and asked them to tell me the " subsisting contractual obligation " due to which Airtel rejected my Porting request. Mr Sachin, the customer care executive told me that they had not rejected the request, and there was no such "subsisting contractual obligation". He also said that I could speak to his supervisor. He connected me to the Supervisor, Ms Shama. Ms Shama also said the same. I told her that Vodfone would not have sent me the SMS mentioned above if Airtel had not communicated the rejection to Vodafone. Ultimately Ms Shama agreed to sent a revised communication to Vodafone agreeing to my Porting request. The reference No. she gave to me about this conversation with me is:[protected]. By this time it was 9.15 am on October 14, 2011.

At 6 pm I went to Vodafone's Customer Care Centre at Atta Market Noida and spoke to Himanshu, the executive. He confirmed that Airtel had communicated to them the rejection of my porting request due to " subsisting contractual obligation ". My last bill isRs -993 and paise 64. Airtel has my security deposit of Rs 1, 500. Thus Airtel has to refund to me about Rs 2000. I am a witness against Airtel's unfair trade practice and harrassment.- Surendra Nath: [protected]; [protected]

To,
Respected sir,
My name is Alpesh Tomar from ahmedabad i am using airtel sim card since last near by last 7 month .I am the regular cutomer of airtel
but i am not happy the service of airtel . Because the company is deducting unnessecary balance from my accoun . On 14/10/2011 at near by 11 pm
i just made a call to my friend and after disconnecting the call what i have seen that company had deducted 20 rs from account . I got the message that your caller tune service is started but i never told them to start all these bull .When i called the custumer care one of the person recive the call and told think to him .After that he told i cat refund your balance .Then i told ok no problem dont refund the balance but just transfer the call to
your manager or supervisor, so what the answer i got from that gay the supervisor is on in office i will not transfer the call .After doing so many argument at last that gay has transfer the call .He transfer me to someone to the person whose name was lokesh chaudhary again i explain whole
think to him .These gay is saying that after all conversatoin that you not get balance back and he is also not giving any satisfactory answer to me . After all these thinks i have also made the complane for think and that extra deduction of my balance of my call charges . My airtel to airtel call charges are 10 paise per minite and other mobile 60 paise per minite . On 14/10/2011 at evening at the time of near by 7 pm i call on my one of my friends number who is using airtel only and i have talk to her for 3.17 minites according to that company have to deduct 40 paise but they have deducted 90 paise, and after that i asked that according to what you have deducted these charges, then what did they answer we dont have any detail of your call charges what is going with my number and also gave me someone personal mobile number and told that talk to her in morning. why should will call any personly? .And these is not first time they had done several times all these thinks but because i am not getting time that why dont done the complane . so now i want answer for all these thinks .i hope that i will get the positive support from your side ...My contact no is [protected] you can reach me any time on these no and my email id is [protected]@gmail.com .Hope that you will also not going to demotivate me ...
thank you
alpesh tomar

I think Airtel is trying to makes the people fool.

they are making money by cheap techniques such as started hello tunes, mitti ke rag, cricket without any request

I have 4 airtel nos. i have lost good amount of many by these techniques

In this way Airtel will loose their valuable customer

AirTel — Balance discrepancy

Hello,
This is Pradeep, on 26th of mar 2010 i received an sms saying abt recharge with 88 and u will get 77.88 and get 10.22 after 48 hrs and there was no due date written regarding when i should recharge the same. i did on 28th mar 2010. Firstly i received 77.78 so 10 paise less and then i waited for 48 hrs to get the remaining but it still hasn't been credited yet. i called customer care but they say that i cant avail this facility bcoz its not applicable for me. i said that i had received the msg from their side but they say that there was no such msg sent to my no. So they r blindly lying bcoz i still have the msg with me.
Now what should we make out from this. Is my grievance going to be taken care off.

Airtel — Non Replacement of IPTV Set top Box

My set top box is not working.
An engineer from Airtel came to my house on 17th December and said that my set top box is not working.
He assured me that it will be replaced within the next 24 hours. Since that day I have been calling up Airtel constantly but they have been giving me false deadlines and are not replacing my set top box.

Hi,
I have faced same problem. I have talked with Nodal officer regarding this. He has told me that TRAI has made complusary to submitt ths document.TRAI doing audit for same.
But, One qusetion remains If TRAI is going for audit.There is some problem with one of document. (I.e. address proof & some idebtification missing),
Airtel has to convey the same message to customer. But, Nobody is ready to convey the same message.
If sombody submitt the electric bill & Pancard, this document will not change life long.Then there is no neccessity to submitt document again.

Regards
Amit

Same thing has happened to my airtel connection...and airtel has deactivated my sim without even informing me. I am facing a lot of problem as I used to receive very important calls on this sim. As I am in Rajasthan and the sim is registered in Tamil Nadu, it will cost me a lot of money and time to go and submit the documents in Tamil Nadu. As they want me to submit my documents in TN not anywhere else in India.
Seriously fed up with Airtel!!
I lost all the faith and respect I had for Airtel. My phone is now totally DEAD! Ph. [protected]

Respected,
I am regular pre paid cutomer of airtel company sir i want to get detail of my no. my no. is [protected] this no. has alloted the name of mr.Rajendra kumar gupta address 69/178 mathuri mohal kanpur.sir can u send the call detail between 1-dec-07 to 8-oct-08 in my e-mail address.
I have you will solve my problem witout taking a lot of time.

thank you Regard
Raunak Gupta

Respected,
I am regular pre paid cutomer of airtel company sir i want to get detail of my no. my no. is [protected] this no. has alloted the name of mr.Rajendra kumar gupta address A-3/39 Rajbeer Colony Delhi -96 .sir can u send the call detail between 1-Aug-08 to 30-oct-08 in my e-mail address.
I have you will solve my problem witout taking a lot of time.

thank you Regard
Rajpal Singh

sir, i want to know the call record of the month of july to tally my expenditure. my mobile no. is [protected]

archana thorat
i am in a very urgent need for getting the call records for my airtel no [protected] as i have lost my contact nos as my cell is damaged it would be grateful i[censored] do it today itself
which u can sedn it to my mail id i.e
shona.[protected]@gmail.com

ALL CALL RECORD

Airtel — Airtel Cell tower very near school, park and apartment

This complaint is regarding an AIRTEL cell tower very near to a school, childrens park and an apartment.
The tower is located in Adarsh Enclave, Road No 4, Lakshmi Nagar, Saidabad, Hyderabad - 500059 and has around 6 antennas.
The lower primary school and park are only about 20 metres away from the tower.
The apartment Ramasai Residency is in the main beam and is only about 30 metres away. There are lots of small children living in the apartment.
It is clear from studies that small children are under a lot of risk from the cell tower radiation.
I request the Airtel authorities to kindly shift the tower from the present location as it is a serious health hazard to all the people nearby, especially the small kids.

Am attaching a photo of the location.

now ok...Do ur job properly

I am Subhashis Sarkar. My mobile no. is [protected]. Today (29/01/11) I got a massage from AIRTEL (54321) that "You have renewed Tadkalive. You have been charged Rs. 20/- for subscription". I can't understand when I have been subscribed Tadkalive. Kindly unsubscribe/deactivate Tadkalive as soon as possible and kindly don't activate any service without any information.

Thanking you, Regards
SUBHASHIS SARKAR
MOBILE NO: [protected]

Ya even i have recceived the same. message from Airtel stating that Tadkalive has been activated on my mobile and Rs, 20 has been deducted. Pls. get this service deavticated. This is a very kind request!!! Pls...

Ruchi Mishra
[protected]

Airtel — unauthorised activation of tadkalive subscription

Sir,

My Airtel prepaid number is [protected]. I have been charged Rs.20 per month for Tadka live subscription. But i did not subscribed for that. I have already complained regarding this to customer care. But still they are deducting Rs.20 every month. I want my money back. How to unsubscribe from this?



By,
Sangeetha. M

Dear sir
i have purchased a number [protected] from airtel vendor and my sim was lost i had inform the same & told to stop the incomming/out going call the same has been done but now i want to cancel this connection but i dont have ur contact toll free no to give request for cancellation so i request you to help me to cancell this connection as soon as possible
thank you my no is [protected]
prashant kadam

My Mobile sim card Invalid sim Card
Dear
Officer of Airtel
sir,
I am use airtel mobile sim card but when inserted today 4/02/2011
mobile service are stop without any pree information,
My invalid sim no. is [protected] & [protected]
so please start the service and inform why my service stoped.
my mobile show the message INVALID SIM CARD


My contact no. is [protected]
Thank you
your customer

My Mobile sim card status Shows "Invalid sim Card"
Dear sir,
I am use airtel mobile sim card but when inserted yesterday 27/04/2011
mobile service are stope without any pree information,

My invalid sim no. is [protected] (LIFE TIME)
so please start the service and inform me why my service was stopped.
my mobile show the message INVALID SIM CARD

My alternate contact no. is [protected]

To,
The Officer of Airtel
Dear Sir/Madam I am the customer of Airtel.My invalid sim No.-[protected].This sim was valid upto year 2025, because I bought of RS999, which was for life time sim.One massage I got, that was for re-submitted my documents, but I already submitted my documents two times at Airtel offices at Karimganj.But why this sim stopped on 29th june 2012.Thereafter I contact two times at Guwahati Airtel office on 17th july 2012 at 6:15 pm.
I request you please re-stard this No in my name as soon as possible.Thinking you
My contact No.-[protected]
My name & address
Ganga Rani Karmakar.
Subash Road.Po&Dist-Karimganj, Assam-788710
My E-MAIL:[protected]@gmail.com

I am using airtel no [protected]. Ap . And i want to change my mobile operator . Through mobile number portability .from airtel to aircel.
And i went to aircel show room and i submit my id proof and porting charges.

But i receive a message from aircel .in that. Airtel mobile operator reject you porting . Because of obligition of subscriber agreement.

And contact my airtel customer care and appellate authority about this issue no one has respondig . Please. Help me sir

airtel ap — 9849364783 airtel ap reject my MNP request

I am using airtel no [protected](prepaid). Ap . And i want to change my mobile operator . Through mobile number portability .from airtel to aircel.
And i went to aircel show room and i submit my id proof and porting charges.

But i receive a message from aircel .in that. Airtel mobile operator reject you porting .

And contact my airtel customer care and appellate authority about this issue no why you are not giving acceptance to aircel.one has respondig .

Please sir i want to change my mobile operator.from airtel to aircel

Help me sir.

THANKING YOU

Hi
sir i was using samsung galaxy 3 with my airtel sim in ap. and my problem was even though i had my net offer and when iam using the Android market for browsing and downloading my main balance was going off even though i kept all my setings in mobile office perfectly i cant locate whre the problem arises i also browsed with out balance i can browse them
plzzzzzz sir what to do i wish to change to Aircel for these type of conditions plz tell me suggestion

Dear Vijaymanchikatla,

Airtel is No. 1 worst company ( u know)
They don't allow their customers to port out.
They rejecting port requests with wrong reasons.
No use of Customercare (including Nodal & Appellate officer)
High call rate & worst offers are the reason for customers to port out.
if they are not ready give good offers to customers, allow them to port out.

Airtel really suckssss !!!

You can send complaints to TRAI

THE TELECOM REGULATORY AUTHORITY OF INDIA (TRAI)
Mahanagar Doorsanchar Bhawan (next to Zakir Hussain College)
Jawaharlal Nehru Marg(Old Minto Road)
New Delhi : 110 002

Telephone No.:[protected]Reception)
2323 3466, 2322 0534, 2321 3223
Fax No. :[protected]Reception)

E-mail : [protected]@trai.gov.in
: [protected]@gmail.com

Thanks,

http://bit.ly/eNJxkS

I am using airtel no [protected]. And i want to change my mobile operator . Through mobile number portability .from airtel to aircel.
And i went to aircel show room and i submit my id proof and porting charges.

But i receive a message from aircel .in that. Airtel mobile operator reject you porting . Because of obligition of subscriber agreement.

And contact my airtel customer care and appellate authority about this issue no one has respondig .

Kindly reply me in this regarding

By
M Arulkumar