[Resolved] Airtel WAP — deactivation bollywood fusion,animation | |
Please deactivate Bollywood fusion, animation from airtel wap. i have been charged rs 15 each week for these subscription (my cell number is [protected]) Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
7 Comments | |
Comments
Deactived stardust on [protected]
Deactived stardust on [protected]
Sir,
For the past 3 months i am facing problem with airtel wap services without my knowledge bollywood fusio animation and tadkalive hand been activated with my mobile no.[protected].And i made several comlaints with the customer care people regarding my proble still it is not rersolved and im a pospaid airtel customer for past 5 years.i had been charged excessively for those services please deactivate that service and revoke my charges which i had been charged for the same
Ayyapan
For the past 3 months i am facing problem with airtel wap services without my knowledge bollywood fusio animation and tadkalive hand been activated with my mobile no.[protected].And i made several comlaints with the customer care people regarding my proble still it is not rersolved and im a pospaid airtel customer for past 5 years.i had been charged excessively for those services please deactivate that service and revoke my charges which i had been charged for the same
Ayyapan
For the past 3 months i am facing problem with airtel wap services without my knowledge bollywood fusio animation and tadkalive hand been activated with my mobile no.[protected].And i made several comlaints with the customer care people regarding my proble still it is not rersolved and im a prepaid airtel customer.please take the action as soon as possible..
Airtel — deactivation of bollywood fusion
Sir, i have a message saying that, Thanks for subscribing bollywood fusion service. You will be charged Rs 15. Sir, i kindly request you to please deactivate this service on my number [protected]42%
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Airtel — Stardust Bollywood subscription
I am Airtel no. user. My mobile no. is [protected]. Before about one month by mistake the subscription of stardust bollywood was started by me. I contected customer care for unsubscribing/stoping the service on my mobile. They said me to send a message on 121 by typing D Bollywood. I did so after some time a message come to my mobile that this service will deactiviated in next 24 hours. But after 2 days Rs.10 were charged from my account on account of this service.Then I again contacted customer care on 3rd Jan, and they said me to again send a message. I did so. My request reference no. for that request was [protected]. After 2 or three days they again charged Rs. 10 on account of this service.
I again contacted customer care on 8th January, the customer care executive registered a new complain and the complain no. was 140146. They said that ur service will be deactivated by 12th Jan. But it did not happened. Again the amount of Rs. 10 was charged on account of this service.
On 14th Jan. I again called on customer care center and told them about their non-tolerable behavior. They said that ur account will be credited by Rs. 10 and ur service will be deactived.
I thought that service is deactivated but i was surpurised when Rs. 10 was again debited from my account on account of this service. I again called on customer care on 21st Jan. They said that the service is already deactivated from their side, but why Rs. 10 was debited from my account,
Please i request u to stop the service of stardust bollywood subscription of igmobi.com on my mobile no. [protected] and compansate me for the loss of amount on the part of failure of airtel team.