[Resolved]  Apollo Pharmacy — staff rude behavior

kindly take immediate action against mr.mohan ,staff of apollo pharmacy situated at 74,n.s.c. bose road ,sowcarpet,chennai.
his behaviour is very rude to customers.for more details contact :dilip jain ,[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

date-8th march 2101
time-11:50

i have gone to APOLLO PHARMACY at EAST OF KAILASH (ND)..there was a staff(dont know the name)..
i asked him for the nostrils and vicks..the sum of the medicine was 56rs..i gave him 100 bks..he was very rude saying..(mere pass khule nahi hai)i agreed and thought of buyin sum other medicine, then again he was like (jaldi karo ya fir paise vapas lelo)...i was like man...hw can he say such a words to d customers..
i also asked him to give me the CUSTOMER FEED BACK FORM..and then also he said...jo karna hai karlo, koi nai dekhta customer care form, meri setting hai..jo karna hai karloo..and was abusing..pls take a big action against him or i have to complaint against the guy waorking at ur place

1) pharmacy neat and organised-yes
2) were you greeted warmly-no
3) was the staff friendly and courteous-no/and can't be
4) did you have to wait more than 10min-yes...
5) would you re-visint apollo pharmacy again-never ever again
very bad
Today I had called Apollo Pharmacy (Kolkata, Prince Anwar Shah Road, Opp South City - 700045. Name of the pharmacy person - Jyotipriyo Das) to order for Nan Pro baby food for my baby. At the time of accepting the order they confirmed Nan Pro is available and they will deliver after some time.

While we were waiting for the delivery they called after almost an hour and mentioned the same is not availble.

Why couldnt they check and confirm while taking the order? I could have ordered the same to some other pharmacy.

This kind of casual service is very much unaccpetable and is not desired at all.

We exptect more efficient people at pharmacy.

My Email ID - [protected]@yahoo.com
hai my name is r.pandiyan iam the regular customer of the cuddalore apollo pharmacy in 2 years, last time i purchased on the pharmacy but the staff are not responds, on present staffs are singaravel&saranya many times these two guys not responding ihave already complaint supervisor but not take any action .so please action that two staffs or (transfer) him&they will be action or transfer him, many times i will purchase this complaint will come again&again so i will request personally manager&asst.manager thank you. my email id- is r.[protected]@gmail.com
Dear Sir,
I am regular Customer, west bengal, Kanchrapara, Satishnandy Road, I was take Rs.3500/- medicine every month but your Staff Very rude behavior and They have no Ida of medicine.I will be never take medicine from your shop Apollo Pharmacy .
kindly take immediate trained of your staff how the handling of customer..

.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apollo Pharmacy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1995
    Pending
    76
    Resolved
    1202
    Apollo Pharmacy Phone
    +91 40 6060 2424
    Apollo Pharmacy Address
    No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
    View all Apollo Pharmacy contact information