Claimed

Apollo Pharmacy Complaints & Reviews

3.1
Last updated Apr 20, 2024
Complaints 1997
Resolved
1203
Unresolved
794
Quick Links
Statistics
Share
Contacts

File a complaint to Apollo Pharmacy

Having problems with Apollo Pharmacy?

File a complaint and get it resolved by Apollo Pharmacy customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Apollo Pharmacy
Customer Service Contacts

Apollo Pharmacy Phone Numbers

Toll free
1860 500 0101
572
293
Phone
+91 40 6060 2424
363
196

Apollo Pharmacy Website

Apollo Pharmacy Head Office Address

No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights
Chennai
Chennai District
Tamil Nadu
India
600006

Apollo Pharmacy reviews & complaints page 97

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
purushrk
from Guruvayur, Kerala
Report
Copy

Belated delivery and follow up delay

Address:Chennai, Tamil Nadu

Hi Team, I have purchased medicine more than 4 years in your apollo pharmacies in different places whenever shifted my home. and i had aapollo card which is got it from my corporate company. I had bad experience in your west mambalam - Brindavan St branch. He didn't proper call response, never follow up for deliverable, moreover belated delivery. Please take proper action otherwise you ll be lost many more customers. I am your...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
road
from Mumbai, Maharashtra
Report
Copy

POS PRESENT IN PHARMACY BUT STAFF GAMES ARE EXECELLENT

BEFORE BILLING YOU MENTIONED @ USE THE CARD CONDITION ABOVE 300/- ARE WE ACCEPTED POS NOT WORKING NOW THERE IS NO ATM IN HOSPATIAL PERMISES NOT GIVEN TO PROPER EXCECT TENDER CHANGE TO PT MORE THAN 3-4 STAFF GIVEN THE MEDICINE @ APP.. 15 TO 25 MIN CARRYING OF PLASTIC CARDS = CASH [ POS] OTHERWISE REMOVE THE POS [ MENTION NO CARD ACCECPTED ONLY CASH AND CARRY] APOLLO PHARAM[ THE STORE OF MELVISHARAM BR- OP PHARM DIVISION]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kasibhatta Muralikrishna
from Hyderabad, Telangana
Report
Copy

Ecosprin - 75

Address:Hyderabad, Andhra Pradesh

I am using ecosprin - 75 since long. On the strip it has been mentioned asprin delayed - release tablets USP. But recently apollo Pharmacy, Saidabad (Hyderabad) is giving ecosprin 75 since 2 months whics has asprin gastro-resistant tablets IP 75 mg. They say both are the same but packing has been changed. Please let them clarify the position. As consumers we believe in their staff. Please instruct Apollo Pharmacy to compensate me with...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akshita K
from Bengaluru, Karnataka
Report
Copy

Not Specifying and Giving eligible discount

Address:Bangalore, Karnataka

Today when i went to get some medicines. Since the Bill amount is eligible for discount they are not giving. When we ask them then they are giving, internally they communicating like give discount if they ask or else dont and all. So, When we checked with them why you guys doing like that, they replied very rashly like that's it if you ask then only we ll give or else no ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mansthought
from Bengaluru, Karnataka
Report
Copy

Misbehave at Apollo Pharmacy Store

Address:Bangalore, Karnataka

Dear Sir/Maám This is to bring your kind notice to the incident happened with my brother Ravi Kumar at apollo pharmacy store at Mathikere (Bangalore). My Brother generally takes medicine from the Apollo pharmacy store near Mathikere (Bangalore). I got the complaint from my brother that the store guy (name: dada peer, not sure he told his real name or not) mocks at him and misbehaves using different kind of tones. This happened multiple...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hi, I have been to apollo pharmacy many times and each and every time they pretend that they dont have change. I agree it happens sometimes but each and every time they pretend to be that they dont have enough change. They force or tend to buy other items.. In this way they are trying to make money. When you people have huge profits on medicins why dont you maintain enough change. I also found talking very roudly with one of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sagaruk1988
from Bengaluru, Karnataka
Report
Copy

Irresponsible customer handling

Address:Chennai, Tamil Nadu

I am Vidyasagar working for CTS, Chennai. Last Wednesday Feb 11th, 2015 my dad went on to buy medicine for my wife in Apollo Pharmacy Periyarnagar II branch. Since I hold apollo medical card, I asked him to buy medicine in Apollo pharmacy. He already had some bitter experience with apollo pharmacy itseems, he refused to go there. Since I forced him he went to that shop, with no regret he again faced problem again. He was not properly responded...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pratyush Rawat
from Bengaluru, Karnataka
Report
Copy

Behaviour of your staff is very bad

Address:Bangalore, Karnataka

Hi my name is Pratyush . Today I went to your Arekere branch . The staff there was drunk and he was telling to speak only in kannada otherwise he will not give medicine . I asked him in english he told he don't know english also . I don't understand if he don't know english how he reads the name of medicine and how he has studied his basic education. I will recommend if your company want only kannada speaking person in yourr shop please do...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
chaitu5869
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RASH BEHAVIOUR WITH CUSTOMERS (WORST CUSTOMER SERVICE)

Address:Bangalore, Karnataka

Hello, My self i am chaitanya i am staying in Bangalore near ( APOLLO marathahalli branch). Today afternoon at 12:45pm all my flat mates been there for flew medicines so two of them were consulting with their doctors over the phone regarding the medicines . The owner of the pharmacy is very rash as he is saying if you are speaking over the phone get out . this is the word he used . as i tried to convince him that we are speaking for consulting...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
yousuff basha
from Noida, Uttar Pradesh
Report
Copy

casher cum sales chearter in appolo pharmacy in vepery road

Address:Chennai, Tamil Nadu

cst no:969/mzi/20/21 invoice no: CR60018846 dated 09/01/2015 time 21:16:16 I send old to buy tablet aten25mg 10 tab 30.10 torfix 400mg 10 tab: 216.00 total 246.10 then gift 46.10 net total 200.00 actual here the tablet torfix400mg is price writenin strip 118 rupees including all tax aten25mg is price written instrip 30.10 rupees including tax it mean total and net total is 148.10 but he taken from old man 200 rupees he is cheating...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
souravdutta2015
from Jorhat, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no bill provided and no discount given @apollo pharmacy -sagar dutta medical college,kolkata 700058

Address:Kolkata, West Bengal

i brought a thermometer (digital ) from apollo pharmacy located at the main gate of sagar dutta medical college ..i asked for a bill..but they said that the printer was not working...and there is no discount on the thermometer ...the very next person in the queue was provided with a bill... i ws in a hurry as my freind was contracted to dengue ...but later heard from my other freinds that every1 who had purchased a thermometer was not being...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sumeet_tandon
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No proper confirmation of Medicines Ordered on phone

Address:New Delhi, Delhi

Hello, When Apollo Pharmacy takes order on phone, they don't have a centralised professional system to confirm whether they have the medicine in stock or not. They don't send the customer a clear provisional Bill mentioning all the medicines ordered for the Customer to confirm that all the medicines ordered are being sent. Neither is the rate at which they have charged for each medicine is mentioned. So on both accounts of medicines...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajan Kuttypaiyan
from Chennai, Tamil Nadu
Report
Copy

Differences of discount in my a/c with ur Perambur branch --reg,,,

I Rajan Retd Manager of having touch with ur Perambur branch for the past ten years. Recently only I come to understand that there was some differences in allowing the discount at 10% in my a/c, For example when I purchase tablets for Rs, 3000 the discount of Rs.300 would be credited to my a/c, This was the practice in paying the discount, Every time the discount would be allowed only on the gross amount, But recently the discount was...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
harsha reddy harish
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint ON Branch Incharge.

Address:Hyderabad, Andhra Pradesh

Hi Sir/Madam, My Brother selected pharmacist job in apollo pharmacy as career option . He joined 3 months back in apollo @branch Ameerpet, hyderabad, apposite to Athidi Hotel. But that branch incharge is not fit for that job because she dont know how to behave with co-employees. And she always claims shortage money from my brother only, and she also claims money for missing 'Stayfree' items, as a male why my brother needs stayfree. this...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sita Madhavi
from Hyderabad, Telangana
Jul 9, 2022
This thread was updated on Jul 9, 2022
Report
Copy

apollo green tea

Address:Hyderabad, Andhra Pradesh

I purchased green tea worth Rs 90 from apollo pharmacy, near tourist hotel, hyderabad. i found it to be just color water. It has neither taste nor smell of green tea. After preparing the tea, i sent a sample of green water (tea) to the shop also. The pharmacist refused to exchange or return the money. There is no question of "no questions asked returns policy" in apollo even for non medical products. Call back if this message means anything...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sudeepto
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Free item not given

I am a customer of your company with the card no. [protected] of last two years and my average invoice is Rs. 2000 per month. Today I was purchased a horlicks kesar badam 400 gm pkt. A tiffin box free with it but a staff of your shop after received full amount told me that free item is finished. Where as I saw the free tiffin box set is lying there cash counter.I asked them for this and they misbehave with me. shop is in garia mahamayatala...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rashi Khetan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unjust Behaviour & Rejection to Exchange the Medicines

Address:Kolkata, West Bengal

Hello Sir, This is to bring to your kind notice that I, Renu Khetan, a resident of Kolkata Lake Town is very frustrated with the kind of treatment done & dealt with the Apollo Pharmacy (Seller named -Biswajit). (Address Apollo Pharmacy, Plot No- 197, Block-B, lake town, kolkata - 700089.I had purchased medines from the above shop & since many medicines were not available at that time, had given the request to send the same to my residential...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
GAME1234
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude behaviour, imporper talk, and no service

Apollo pharmacy: This is to inform you about the rude behaviour of the pharmacist at Apollo pharmacy, Road no: 78, Jubilee Hills. Pharmacist name is Mr Amir Khan. I buy almost 2000 rs worth medicine every month from this location. Amir khan is behaving rudely with no respect to customers. Also he is not servicing request. While other members of this medical shop are decent, this person is behaving rudely. Please take action on him. I FACED...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pooja Shrivastav Das
from Kolkata, West Bengal
Report
Copy

Not delivering the medicine of very serious infection after promised to deliver.

Myself Pooja das from paradip, I have order medicine for infection, they told me to deliver medicine after two days but after that they said medicine is not available .so without medicine I am not able to get heal soon . so who is responsible for this type of behavior....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohith Shetty 007
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill number 08035476R 0-0251331

Address:South Goa, Goa

Purchased Lorchek-p and pantocid tablet and paid the bill, chemist packed the tablets.When I opened the pack in my place Lorchek-p tablet is missing .Due to that I have to pay the once again.In your pharmacy there is no proper response. If chemist packed the ame to other patient it might be problem. Billing Details: Bill number 08035476R\[protected] dated 27/10/2014, at Margao, Fatorda, Goa....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Recent comments about Apollo Pharmacy services