Apollo Pharmacy Complaints & Reviews

the guys at Apollo pharmacy located behind bus-stop of Neredmet X roads, promised to deliver the medicine from another medical outlet of apollo and asked us to come at 9.30pm. when we went there to collect the medicine, the guy, instead of saying they didnt pursue, said that, the person who was supposed to deliver is suffering with stomach pain and is admitted in hospital. When we called and enquired the branch person, he said, he is not even aware of this and is perfectly alright. Is this the way, they treat with patients visiting the pharmacy? Is this the service what they provide. If they cannot keep the word, they shouldnt have taken the order. We would have pursued somewhere else to get the medicines which were really needed.

Dear Sir, This is to bring into your kind notice that your pahrmacy is under panel of Bharat electronics ltd and when i went to purchase medicine from your vishwas nagar and sarita vihar pharmacy they did not have the medicines and insisted on subsitution. Firstly non alailabilty of medicines is a big issue secondly how come someone can decide to substitue without asking the doctor. This is a normal parctice of your pharmacy stores. Please do something about it. regards Jitendra kumar sharma (Delhi) [protected]

My father Vijay Gupta is aged 70 years staying in Bangalore. His phone no is +91-[protected] He brought a bottle of Ostospray nasal on 27-April-2015 from Apollo Pharmacy, #56, Lakshman Reddy Building, Deverabishnahalli, Bellandur Post, Bangalore- 560103 (bill attached). There was still some medicince left in his existing bottle, so he preserved this bottle as per the prescribed instructions. He opened the new bottle some days later after...

City: vijayawada Branch :moghulrajpuram 1 Name of person sitting there: venkat My name :dr. Akhil Phone number :[protected] I have been visiting this branch from past week and not once they have given me the bill...when i ask they ask me to provide name and phone number saying they will enter when free...and when i said i ll wait today he said give me my medicine back i[censored] want bill...is this the promise u do??is this the way to talk to costumers??i could have left without bill but attitude of person made me ask for bill...not a single person is being provided with bill...they also give free treatment for any dosease u have...

Hi I am a regular buyer of Medicines from Apollo Pharmacy. Last week I have Purchased some medicine for two months but due to some problems doctors changed the medicine. I have purchased all medicine from your uthangarai branch in krishnagiri district have gone to exchange the medicine but the sales Man name is Silambarasan behaved with me very roughly with rowdy activity when i asked his supervisor phone no and told him i will complaint about you and he is a mad guy throwing some napkin and Diaper packet in the floor. Please install the CC TV in your stores to get the exact picture what is happening in stores. That time there was no customer in the store i was shocked in his behavior and trying to come out from store then he was blocking me to come out some how i managed to come out of the store and called up your Help line Mobile No.[protected] given in the Apollo Cover.After two to three call Mr.Yunush picked up the call he told i will speak to counter Sales Man's Boss and call you within 5 to 10munits.But i have not received any call from him after half an hours i called up again he told no body is responding the call.I will let you know next day morning but now we are in 3rd day there is no response from your help line. I never expected this rude treatment from one of the big prestigious service Industry employee.I will never turned to Apollo Pharmacy in my life and also in my circle will not advise One more thing this branch sales guy not interest to give bills to customers also tom me he has not giving when i was asking then he will give.Please check this guy may be doing some Fraud for your company. Thanks & Regards Lokeshkumar B.E

iam mr bingi naresh from khammam city.telangana state. today im purchased on of the sugar tablet name is glimiprime mp2 forte in apollo pharmacy khammam branch beside medinova. one of the employe in that pharmacy his name is murali he was not giving me bill then im asked bill he was angry on me. and also not giving discount im account holder in apollo.he mis behaving on me. he was using tealk less words using.please action on him immidiately. thankyou

Sir i will purchased wildstone double pack Rs 425 body spray on 28/03/2015 Bill no 5490 But I will opened for use one is good another is no gas only liquid is their so i will return the shop then i will asked concern supervisor he will told please written complaint then he will replaced till onwards your supervisor no reply so many timrs i will called but not pick up the phone kindly take action and replace the product shop number nanganallur 2 Supervisor name mr harikrishnan i am awating for your reply thanks for your telephonic conversation Regards B.venkatesan mobile number [protected]

Dear Sir/Madam, Please note that I am regular customer of Apollo Pharmacy. My wife taking consultancy from Max Hospital. Doctor give 15 days dose of SUSTEN-SR 300MG and I bought 10 days medicine on 08/04/2015 from Laxminagar Mangal Bazar, bill no isCS0089193 9ATM CARD NO. [protected]) and I went to buy for further 5 days medicine on 16/04/2015 but Pharmacist refuse to sold saying that we can give you only 10 tablet and not sold in loose. This is the our company policy that medicines are not sold in loose. Please do the needful. With Regards Brahmdeo Singh E-mail- [protected]@gmail.com Mobile-[protected]

I went to the store at vande matram, ahmedabad. I asked for medicine there. My bill was only 10 rs. but I had 100 rs. note. So I asked him for to give me change of remaining amount.Though he had bunch of 10 rs notes and some 50 rs notes but he denied so I asked him for not to give me change. So he rudely said, if you do not have exact amount then not come to the shop and also said that if I will give you then u will be habituated. So it is better that u should not come. I am asking the question that is this the company policy to behave with customers like this way?? It should not be like this way. I am very disappointed with apollo pharmacy and I have decided that I will never go to apollo pharmacy and also I will not recommend to other people for the same

dear problem solver, the apollo pharmacy had given me a card explaining with its benifits of 10% discount on all medicinal & 5% on food products.I purchased some medicines & wished to use the card in one of the apollo pharmacy located at Ramapuram-chennai branch, but instead he just spoke rudely that the card isnt valid infront of other customers.i explained to him it was given from one of your pharmacies and also i 've used it...

i walked in and enquired for thyrox and ishape, it was not available.one of the staff took my details and said deliver it to my door step by next day afternoon. as i trust appollo i have not tried any other outlets and went home.next day waited till 2 no response i hve called them back they said it gonna take two more hours i was fine with it again i called them around 430 no proper communication the person picked he was utmost rude i said why is its getting delayed you will not get this medicine and, he said you try anywhere find out in other places, i said ok what next he said i will delivered it to you by evening i asked him to mention the time he was not ready.then i said at least by 8, he said before that.. Fortunately i got a call from delivery boy around 7 he took the address he said he will deliver it. At 8 i called them back to know the status they said its more distance they will not able to deliver it.they not even informed me about the same.if it was emergency? Other small medical store persons are better than this kind of senseless staff .Apollo its time to check, your franchise.your brand is in wrong hands.no humanity. i visited appollo pharmacy film nagar, jubilee hills

I had purchased one machine on 16/01/2015 at Rishra PL Camp vide Cash Memo No 1197. The selling person checked my BP from the Demo Machine and my BP reading was 95/175. After taking the delivery I asked him to check the pressure from the machine which I had purchased and the reading came 85/140 and then I asked him to give me back my money as the reading from the machine I purchased was not correct. Then he told me to take the delivery of...

I am Ganesh Sankar from Ayanavaram Chennai and I am a member in Apollo pharmacy and my membership number is [protected].I placed an order for getting my medicines in the Apollo pharmacy in Ayanavaram Chennai at 12:18pm on 4th April 2015. I was told that the medicines would be delivered the same day but I didn't get the medicines.When I enquired about that I didn't get a proper answer. I am a diabetic and high blood pressure patient and I am also taking medicines for some neurological problems.So I cannot skip medicines even for one day.I am very much disappointed with the behaviour of the staff.If this continues it will spoil the name of the Apollo group.Expecting a quick action in this matter.

VERY RUDE AND SPITEFUL ATTITUTDE OF SALES MAN KOTI My wife had visited your Apollo Pharmacy on Raj Bhavan road, Somajiguda, next to Yashodha Hospital and Ratnadeep supermarket on 23rd March 2015, for refill of her BP and Psychiatric medicines ( OLVANCE H 20 & DEPRAN L). The sales person KOTI saw her and said the medicines were not available, She requested as she needed to take the same due to anxiety and two subsequent nervous break downs, that she had in the past. He was very rude and told her no stock, when she said it is her monthly refill, he told her go and get it from somewhere, when asked why is he talking this way, he said the last time you came we were late in attending to you so you said you will go and get it from the next shop, so now to go and get it. She asked him whether he was trying to take revenge, he just said we don't forget such things.She said, may be the situation was such as our father in law was in the hospital with cancer, and we were running around, so it would have been a general medicine and we could not wait and walked off. But since we are regular customers, and this tablet is got only from here, again requested him to get it as she was feeling very restless and has to go to work tomorrow. KOTI did not bother and he started arguing with her, then she requested he at least write and get it by tomorrow, he said it will take 48 hrs to get the medicine. When she again requested he said we have to get from the warehouse otherwise go and see somewhere else. Still she made him write in the indent form. Today the 26th March 2015, when I went to get the medicine, they said they don't have the stock, and when I said they have to get it somehow as the indent was placed by Koti 3 days back, the sales person said KOTI is not on duty and they did not know about the indent. Later after a lot of arguments I came to know KOTI has deliberately not placed the order, as he wanted to teach us a lesson. The other sales people said sorry on his behalf as he is the senior and when the junior wanted to help out by getting the medicine from other shop he stopped him. They immediately got us the medicine DEPRAN L today. My wife was very upset as she is a patient and has been off the drug for 3 days because of KOTI wanting to take revenge on her. If she would have had another attack or stroke who is held responsible for this. We are planning to lodge police complaint and go to the media against KOTI. The whole incident that happened today, including what your sales personnel have spoken and given evidence of KOTI's behavior on 23rd, has been recorded by CCTV. We also plan to go to the consumer court as her health has taken a hit. Since Apollo is responsible we want to talk to you first. We just wanted someone responsible to contact us before we go to the Police to complaint against Koti, as we do not have any problem with Apollo as a company.. Matter to be investigated and Severe action to be taken against KOTI who is playing with patients lives. WE HAD COMPLAINED TO APOLLO CUSTOMER CARE, YADESH and MEENAKSHI noted our complaint and said a responsible person will call, but it has been 3 days and no one has called. Request Apollo to be a little more sensitive towards their patients and customers. Waiting for your call. MAHADEV [protected] / [protected]

I had given a list of prescribed medicines on 20th March, 2015 for home delivery as stock was not available in the Apollo pharmacy, pipeline Road, .opp. Konark Hospitals, near suchitra Hyderabad., to Mr.Mallesh and Mr Gangi Reddy., even after several days they have not given even though we are reminded twice. If your staff not in a position to provide medicines., pl change the staff or closedown the franchise. Pl do not harass the patients., TS.Baba, advocate

Hi Team, I have purchased medicine more than 4 years in your apollo pharmacies in different places whenever shifted my home. and i had aapollo card which is got it from my corporate company. I had bad experience in your west mambalam - Brindavan St branch. He didn't proper call response, never follow up for deliverable, moreover belated delivery. Please take proper action otherwise you ll be lost many more customers. I am your...

BEFORE BILLING YOU MENTIONED @ USE THE CARD CONDITION ABOVE 300/- ARE WE ACCEPTED POS NOT WORKING NOW THERE IS NO ATM IN HOSPATIAL PERMISES NOT GIVEN TO PROPER EXCECT TENDER CHANGE TO PT MORE THAN 3-4 STAFF GIVEN THE MEDICINE @ APP.. 15 TO 25 MIN CARRYING OF PLASTIC CARDS = CASH [ POS] OTHERWISE REMOVE THE POS [ MENTION NO CARD ACCECPTED ONLY CASH AND CARRY] APOLLO PHARAM[ THE STORE OF MELVISHARAM BR- OP PHARM DIVISION]

I am using ecosprin - 75 since long. On the strip it has been mentioned asprin delayed - release tablets USP. But recently apollo Pharmacy, Saidabad (Hyderabad) is giving ecosprin 75 since 2 months whics has asprin gastro-resistant tablets IP 75 mg. They say both are the same but packing has been changed. Please let them clarify the position. As consumers we believe in their staff. Please instruct Apollo Pharmacy to compensate me with Rs.20, 000/- for their lapse.

Today when i went to get some medicines. Since the Bill amount is eligible for discount they are not giving. When we ask them then they are giving, internally they communicating like give discount if they ask or else dont and all. So, When we checked with them why you guys doing like that, they replied very rashly like that's it if you ask then only we ll give or else no .

Dear Sir/Maám This is to bring your kind notice to the incident happened with my brother Ravi Kumar at apollo pharmacy store at Mathikere (Bangalore). My Brother generally takes medicine from the Apollo pharmacy store near Mathikere (Bangalore). I got the complaint from my brother that the store guy (name: dada peer, not sure he told his real name or not) mocks at him and misbehaves using different kind of tones. This happened multiple...