Apollo Pharmacy Complaints & Reviews

Apollo pharmacy sector 4 not to do proper treatment with customers. Maximum time not to delivere medicine. They not to delivered medicine 18 July 2016 and when I reached pharmacy insameday at 9pm, they took one and half hours for giving two medicine.

DeepAk sen.
[protected]

Hi,

I'm keerthi and called to apollo pharmacy at 9:00pm for delivering of medicines to the number[protected] and his name is dikshit. He said the medicines cannot be delivered and the minimum charge is 400 to deliver at this time and again it depends of medicines.

This thing should not be encourage as you say it is 24*7 delivery just for advertising. People will ask for delivery mostly of it is urgent nor during night times as they may be not be able to come to pharmacy for buying medicines.

Take immediate action on this.

I ordered lactonic granuels powder 200mg from apollo pharmacy in sector 12, vasundhara, ghaziabad on 15th june 2016 to be delivered at my home address. The pharmacist delivered the bottle in a sealed envelope in the afternoon and paid money to him. When i opened the bottle it was found broken, its base was totally broken and powder was in the envelope.

I called to reguster a complaint to the pharmacist and they denied upfront saying they have delivered in a right condition and cut the phone. When i tried to contact again they stopped answering the phone. Since, i could not visit the pharmacist he didn't answer my phone.

His behaviour was totally unethical, i had to order for home delivery because i was unwell to visit the pharmacist, and they took the benefit of supplying broken bottle.

The tin of the pharmacist is [protected].
The contact number of the pharmacist is[protected] and [protected].

The medical store is not acting ethically and take the reaponsibilty, although the cost is not high but it shows poor management by apollo hiw they are sourcing pharmacists and distributing licenses. Its a shame.

The picture is attached of the broken bottle.

Dear sir/madam,

This is to bring to your notice regarding my bitter experience with one of your dealer’s apollo pharmacy rajahmundry, andhra pradesh, india.

I, vijaya anand kumar kadmiel, resident in rajahmundry, andhra pradesh. I would like to raise a complaint regarding the staff behavior at your apollo pharmacy location in rajahmundry, korukonda road 22-9-12/b.

On june 15, 2016 around 02:10am i visited the location to buy some items for my children, your staff member named mr. Prasad, first when i went there he’s sleeping and for five minutes long i wake him up, then he stood up and i have asked him the things which i need; whatever i asked he rudely replied straight to my face no, no, no. Again whatever i asked him he intentionally replied with rude voice no, not even in polite way, as i am dignified gentlemen he didn’t even care about anything. I even asked him “mr, what’s your name” again he replied very harshly “its prasad and you need my biodata also” i am not comfortable with his answer.

I was cheated by the dealership and i was very disappointed, they sold lies.

I am expecting an apology from mr. Prasad, please resolve my issue else i will be filing a suit in the consumer forum against your company and your dealer.

Sincerely,

Vijaya anand kumar kadmiel

Here are my details;

Vijaya anand kumar kadmiel
74-14-18 prakash nagar,
Rajahmundry, andhra pradesh – 533103
Phone – +91-[protected]

In tumkur there are 7 Apollo pharmacy outlets.In that more than 3 pharmacy does not have pharmacist and they still running and dispatching medicines wrongly ...so please take similar actions as soon as possible and before it is too late..the unknown people were providing medicines without having knowledge of medicines and they are behaving like doctors.

I have getting many call's since last one month from your customer's on my personal number e.I. [protected] i had already informed via email on your customer service email so need to update on your website's and your customer associate to updating customer's on every call

I very frustrated with this issue so need your assistance for stop this issue

My sister (O. Vijaya lakshmi) was diagnosed with hyper tension and we visited apollo hospital vishakhapatnam doctor dr. D.K. Baruan on march 29th, 2016. Doctor prescribed clonidin 0.1 mg to be talked for 30 days twice a day for hypertension.
We went to apollo pharmacy in the hospital and given the prescription. The person in the pharmacy has given clonotril 0.5 mg and asked her to take four tablets a day, two in the morning and two in the evening. He said he do not have 1 mg tablets and has given 0.5 mg and asked her to take two tablets at one time.
My sister consumed the tablets for 5 days (Four tablets a day) and has suffered from high sedation. I visited my sister on april 3rd as her symptoms are as if she was in coma. I found her status was serious and i consulted my brother in law who is a physician and he asked me to check if the medication provided by pharmacy is same as per the prescription. I found that the apollo pharmacy has made a huge mistake by giving us clonotril 0.5 mg which is sedation (Sleeping) tablets instead of clonidin 0.1 mg which is for controlling hyper tension (Bp).
Since we could find the horrified mistake by apollo pharmacy in time we could save my sister. Currently she is still suffering from insomnia and weakness. I just cannot imagine what would have been her status, if she would have taken all 120 tablets of clonotril 0.5 mg provided by pharmacy.
Attached doctor's prescription and the medicine bill from apollo pharmacy.
Please let me know how i can file a legal complaint against this irresponsible behaviour from the pharmacy.

Best regards,

Shrinivas
[protected]@yahoo.com

Hi,

There is a very serious issue which i faced from apollo pharmacy located in btm 1st stage, bangalore.

Instead of vitamin syrup the pharmacy person sold us the syrup for anti depression for my daughter who is just 3 years old and we have been giving her that wrong medicine for past 2 weeks.

Doctor prescribed riconia, a vitamin syrup but medical person provided me risnia (Risperidone liquid), a medicine for adults suffering from depression and other mental disorders.

Now we are very much worried about our daughter. She is looking very tiresome and really fearing about the consequences in future.

Attached doctor's prescription and the medicine bill from apollo pharmacy.

Please let me know how can i file a legal complaint against this irresponsible behavior from the pharmacy.

Regards,
Shanavas
[protected]
Ap.[protected]@gmail.com

I visited Apollo shop of Sagar Dutta Hospital and asked for the medicine details. Shop person rudely behaved and I told to not shout to the customer. He taken the medicine back from me and told that it is not for sold. Fortunately one person made him away and complete the transaction. I asked the person Name but did not disclose. He Seems to be 50 years old and wearing spects. Date 19/03/16
Regards
Sourav
[protected]

They disapoint me wid dere service ..i hv ordered medicine but dey dnt deliver da medicine nd dnt even inform me..medicines were very much imp 4 me..thay dnt undrstnd hw mch meidcine mean 2 a patient

We placed an order online for threptin biscuit online with different billing and shipping address but the system is showing shipping address to be same as billing address. Tried calling them on weekend to correct the mistake but they are not available.

Dear Sir,
This is to inform you that your HB colony Apolly Pharmacy store not full fill the duty at night.
I enquire the below medicine is (Aero Cort) is available with your store, he replied that medicine is available at the time of night 3.00 AM, then immediately I went to the store to collect the medicine, but there is no person is available, after several rings, no body lift the phone, till i wait nearly 45 min in store, but no body give the medicine.
After several callings i went to ECIL to collect the medicine.

Can you please take the issue very seriously.

Thanks and regards.
K.Nahisha Kumar

Viveknagar apolo pharmacy rejected to give medicine citing audit work going on for emergency for my wife for saridan tablet date. 28/02/2016

Your apollo pharmacy in vijayawada not working frezee and ac i am every month purchsed 4500 in gayathri nagar today i going to 8 branches not working freeze and ac ok i complet tommorow going drug incipetar

Dear All,
The incident happened on 9th Feb 2016 as i approached the Apollo pharmacy for tablets prescribed by doctor. It was conveyed to me that the prescribed antibiotic (Cefixime and Azithromycin) has to be purchased in multiples of 10 tablets and will not be sold as per the prescription( 6 tablets). This actually took me by surprise as why is this kind of policy adopted in a profession/business which is supposed to be dedicated towards humanities and service to the sick is of priority rather deny. I found no point in arguing, left the pharmacy detesting Apollo-is not worth what it actually says-a promise beyond prescription. Its pathetic seeing such big brands operating with the sole intention of making money...

When I went to appolo pharmacy on 30 Jan I asked for hydrogen peroxide irrelevant he asked why you want it? I said to clean the earwax. Shopkeeper said it cannot be used as earwax remover and I cannot give u.please appolo pharmacy keep shopkeeper atleast he knw some science.i want solution why he behaved like that.

I have purchased medicine from porur branch bill no. Crs0017624 dated 16/01/2016 for rs. 1000. Later on 19/01/2016 i purchased medicine for rs. 69/-. But they deducted only rs. 58/- only as discount. Which is not 10% as they claim

It was about 6.30 pm today while I visited the pharmacy the staff was just not bothered to attend me. He was busy doing something in the computer for more than 10 minutes and when I requested to service me he said 'wait else go to other pharmacy'. I questioned about was he so rough and showing indifferent for which he reacted, "what do you want to complain to my manager? No problem, I can of course give his contact number". He name called with very bad filth language and appeared to be in great stress and very furious. I got shocked as to how a staff of this reputable pharmacy to be so arrogant! Indeed I moved out and got my usual tablets in a nearby pharmacy. I want to bring this to the attention of Apollo pharmacy mgt to give him proper training, appropriate leave etc so that he behaves courageously with the customers. His behavior isn't acceptable at all. I'm contemplating about issuing a legal notice as well. BR, V Kalyanasundaram, 81 (old 63) Lloyds Road, Avanthika Flats, Royapettah, Chennai 600014 Mobile: [protected]

I use to order for door delivery for more than 500, 700/- everytime. Once i was suffering with fever and asked for tablets and other product. I thought they would not deliver if its only just tablets, so i added another product with it which worth total in 500/- . The person said that the other product is not in stock. So it will b delivered tomorrow. I requested him to give the tablets atleast for fever, as i cnt go. But he said he cannot delivered only for tablets. I didn't expect this from apollo. I believed apollo has value for its customers but it has value for money. Never gonna use apollo anymore.

It is to inform you that the branch of Jadubabaubazar of Apollo Pharmacy, the guy name Somnath nad his colligues misleads with the medicine I demand. The date of incident is 1st of January 2016. I am the regular customer having card number [protected]. They misbehave with me and when I tell that I will complain regarding this incident, they welcome me with open arms. This is highly disappointing for me and I will suggest my friends and associates about this incident. They alwayz give the wrong medicines to every body, this is not first time I have