[Resolved] Aquaguard — Service | |
We have taken the aquaguard yearly contract for maintenance. Till last month your service was excellent. This month we called the service agent 5 times to do the annual service. Finaly the technician came today and serviced, but it is not working properly, now we are facing problems like leaking and the components are not fixed properly back in position. Please do the needfull. I am staying at the address mentioned below. Sheena Mary W/O Shaji Renic, Bethel, Near pullkopalam, Thazhe chovva, Cannanore 67018, Kerala, India. You can contact me on my mobile # [protected]. Your attention towards this matter is highly appreciated Regards, Shaji. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 6 Comments | |
Comments
I have purchased Aquaguard Total [NOVA] water purification system 11 months ago. The service is very poor regarding part replacement.
Reply
i have a 2 year service contract with your authorised service center, chandannagar, dist - hooghly (phone no.[protected] / [protected] / [protected]), west bengal against an aquaguard classic water purifier model (contract receipt no. 16702734 dated 20.05.09.
i had lodged a complaint on 22.10.2009 regarding the malfunctioning of the pilot lights of my water purifier and flow of water has been very thin. they promosed to send someone within the next 24 hours.
today is the 28th october, 2009. and i am still waiting for the service.
since the pilot lamps are not functioning as they should, i do not know if the water i am consuming is fit for drinking or not.
thank you,
yours' sincerely,
rupa sarkar, "sumangal", 47 Bosepara road, P.O. Chandannagar, dist - hooghly
i had lodged a complaint on 22.10.2009 regarding the malfunctioning of the pilot lights of my water purifier and flow of water has been very thin. they promosed to send someone within the next 24 hours.
today is the 28th october, 2009. and i am still waiting for the service.
since the pilot lamps are not functioning as they should, i do not know if the water i am consuming is fit for drinking or not.
thank you,
yours' sincerely,
rupa sarkar, "sumangal", 47 Bosepara road, P.O. Chandannagar, dist - hooghly
We have a AquaGuard iNova and have the contract for 3 years[protected].
Every time there is a problem, we have to contact the service centre infinite number of times.Each time, they lodge a new complant and boast that the service person will be sent in a day or two, but no one turns up even after repeated number of calls and complaints.I strictly advise againt taking aquaguard.The service is sick and poor. We have been suffering this way since 2 months, lodging complaints after complaints, but nothing is done. Then why this AMC and all??? Just to cheat customers???
Every time there is a problem, we have to contact the service centre infinite number of times.Each time, they lodge a new complant and boast that the service person will be sent in a day or two, but no one turns up even after repeated number of calls and complaints.I strictly advise againt taking aquaguard.The service is sick and poor. We have been suffering this way since 2 months, lodging complaints after complaints, but nothing is done. Then why this AMC and all??? Just to cheat customers???
Never buy any Euro forbes product. These people are cheater. My service number was 82099920, they never send service engg. I wasted more than 100 calls to call those bast...
I wanted to share the bad experience that I am experiencing with Eureka - Aquaguard. We bought this product RO a month ago and now it is stopped working. Registered a complaint and front desk guy said, someone will attend within 24 hours. Now it is almost 48 hours and no one has turned up.
Regards
Sanjay
Regards
Sanjay
Sir/Madam
My complain No 65883908 dated on 10 march Till date there is no attand and service to be geven fron your side .I remind this cmplaine 4 Time but its pending, every time they told me today we send the techenician on your door,
I Things that is my mistake to purchase Aquaguard product, If I kwon that company service is Very Poor than I can not purchase,
So I things this type of service never sucsuss .SO PL CHANGE YOUR SERVICE.
Regards
Shekhar Asdak
JSW Colony 2, B 140
VPO-VASIND, Tal- Sahapur
DIST- Thane, Maharastra, PIN-421604
Cell-[protected]
My complain No 65883908 dated on 10 march Till date there is no attand and service to be geven fron your side .I remind this cmplaine 4 Time but its pending, every time they told me today we send the techenician on your door,
I Things that is my mistake to purchase Aquaguard product, If I kwon that company service is Very Poor than I can not purchase,
So I things this type of service never sucsuss .SO PL CHANGE YOUR SERVICE.
Regards
Shekhar Asdak
JSW Colony 2, B 140
VPO-VASIND, Tal- Sahapur
DIST- Thane, Maharastra, PIN-421604
Cell-[protected]
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