[Resolved] Asianet Cable T. V — Channel not receiving | |
I Have a Asianet Digtal setup box, before we used to get CNN, HBO, TenSports, ZeeStudio, ZeeCafe, POGO.etc...but for the past 3 months I ve not been receiving any of this channel without any notice they have withdrew all these channel, I ve called the operator No. of times and they said it will be fixed shortly but till date nothing has happened and my mode of payment is lumpsum (annually) Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 6 Comments | |
Comments
Same is happening over everywher in travancore areas.. hav u checked asianet website to register complaint..
i have been using asiante cable tv, but since last 3 months we are not receiving channels like HBO, CN, Pogo, Zoom., CNN..Now they have given some channels like 2 disney channels, Zmgm.The issue is they have problems with paychannels, arent providing them their payment so its been disabled.But there is no decrease in cable tv monthly subscrition rates.Things are even worse because many channels are not clear.Even after many phone calls no response from them.And Still they claim They are the best in Kerala...PATHETIC...
i have been using asiante cable tv, but since last 3 months we are not receiving channels like HBO, CN, Pogo, Zoom., CNN..Now they have given some channels like 2 disney channels, Zmgm.The issue is they have problems with paychannels, arent providing them their payment so its been disabled.But there is no decrease in cable tv monthly subscrition rates.Things are even worse because many channels are not clear.Even after many phone calls no response from them.And Still they claim They are the best in Kerala...PATHETIC...
Asianet is the largest Cable Network Services Company in Kerala, India. It is also the first in the country to bring Internet over cable through its OWN Gateway. Asianet had redefined concepts of technical perfection in CATV services by offering 70 simultaneous channels of studio quality picture and CD quality sound.
What quality??? How many channels are not working? It is more than a month since this problem continues. Why can't it be rectified??? The channels that works also with disturbances!!!
It is really pathetic.
What quality??? How many channels are not working? It is more than a month since this problem continues. Why can't it be rectified??? The channels that works also with disturbances!!!
It is really pathetic.
Dear Sir,
We are not getting Asianet news channel since last two weeks. Our local network is HATHWAY CABLE and staying in Colaba Mumbai - 5. Cable authorities told that Decotor is defective and the same has been intimated to your authorities. Necdessary immediate action may please be taken to rectify the defects so that we can view the Asianet News Channel. (Channel available from 662)
An early action is requested.
Thanking you,
Yours faithfully,
A. RAVINDRAN NAIR
We are not getting Asianet news channel since last two weeks. Our local network is HATHWAY CABLE and staying in Colaba Mumbai - 5. Cable authorities told that Decotor is defective and the same has been intimated to your authorities. Necdessary immediate action may please be taken to rectify the defects so that we can view the Asianet News Channel. (Channel available from 662)
An early action is requested.
Thanking you,
Yours faithfully,
A. RAVINDRAN NAIR
i have lost disney channel today... ysterday there were no channels at all.
about a year ago, zoom, tensports etc...and about a couple of months ago, they all came back and now disney channel is not available.i havnot seen 9xm for the last 9 months..
about a year ago, zoom, tensports etc...and about a couple of months ago, they all came back and now disney channel is not available.i havnot seen 9xm for the last 9 months..
I am from trivandrum, peroorkada and my problem is that i am not getting tensports, hbo and many other channels.It is such a shame that the largest cable provider in kerala is not able to completely satisfy the customers.Even other local cable providers are able to provide more channels than asianet.I am sure that many other customers also have the same problem and would be pleased if these problems were solved.so i kindly request the authourities to consider this problem seriously and request to solve this problem as quickly as possible.
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+91 80 8606 0665 [Corporate Customer Care]
2nd Floor, Leela Infopark, Technopark Campus, Trivandrum, Kerala, India - 695006
IT IS THE MOST ROTTEN OF SERVICE PROVIDERS THAT THIS COUNTRY IS FORCED TO TOLERATE AND THE SERVICE PROVIDERS ARE SIMPLY OUT TO FLEECE UNSUSPECTING SUBSCRIBERS TO THEIR CABLE TV OFFERING!
WE HAVE SHIFTED HOME LATELY IN ERNAKULAM AND DESPITE HAVING REQUESTED THE CABLE TV OFFICE LOCALLY OF OUR NEED TO SHIFT THE CONNECTION FROM OUR LAST RESIDENCE TO OUR PRESENT RESIDENCE, SINCE THE PAST ONE WEEK, THEY HAVE BEEN GIVING US ONE LAME EXCUSE AFTER ANOTHER AND RE-ASSURING US THAT THIS WOULD BE ATTENDED TO IMMEDIATELY, WITHIN THE NEXT DAY.
EACH DAY PASSES AND ANOTHER EXCUSE IS PROVIDED. THIS MATTER HAS NOW REACHED A STAGE WHERE MY ELDERLY PARENTS HAVE BEEN MISSING OUT ON THEIR FAVORITE TV PROGRAMS WITH NO HOPE IN SIGHT OF A SERVICE RESTORATION AND RE-CONNECTIVITY!!
I FIND THIS SERVICE LEVEL APPALLING AND WOULD LIKE TO TAKE THIS MATTER TO A CONSUMER COURT TO REGISTER OUR GRIEVIANCE AT THE MOST HUMILIATING STANDARD OF SERVICE PROVIDED AFTER HAVING PAID THEIR SUBSCRIPTION CHARGES IN FULL FOR THE ENTIRE YEAR!!!
CAN SOMEONE GUIDE ME ON HOW WE CAN HOLD ASIANET CABLE TV SERVICE RESPONSIBLE FOR THIS AND WHAT LEGAL STAPS CAN BE TAKEN TO MAKE ASIANET MORE ACCOUNTABLE??