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Asianet Satellite Communications Complaints & Reviews

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Last updated Mar 9, 2024
Complaints 866
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Asianet Satellite Communications Phone Numbers

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+91 80 8606 0665
155
87
+91 80 8601 1023
64
74

Asianet Satellite Communications Head Office Address

2nd Floor, Leela Infopark, Technopark Campus
Trivandrum
Thiruvananthapuram District
Kerala
India
695006

Asianet Satellite Communications reviews & complaints page 38

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R
Renjith Mavilayil
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Signals not receiving

Address:Kollam, Kerala

For the last 3 days, we have not receiving cable network signals.We have already installed the set of box.We did complain to the Customer Care several times.But all fell in to the deaf ear.When ever I complain, the keep on enquiring the place and issues.This is the high time of tolerable..Hope your earnest seriousness in this case... With regards.. Satheeswaran Nair, Kundara, Kollam Sub.ID-BB92003068...
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S
s palanisamy
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disconnection of cable network

Address:Ernakulam, Kerala

Dear sir,
I am availing Asianet cable conncetion and staying in Naval Base kochi Qtr no ¾.
There is a frequent dis connection of cable without intimation, al though I have made complaint 4 times within one month, technician visits after some telephone calls and change the set top box and they never change the MAC no in the system.( three times the box changed within a short period) It is very sad to say that service...
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S
subil
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong video on News

The incident which happened on 15th dec morning were the asianet morning 9 am news is going on in sports news were they showing video of a EPL match between chelsea and crystal palace were they have shown a video from fifa game instead of the real video.Is that the way they justify there motto "Nerode, Nirbhayam, Nirantharam" I felt so annoyed with that....
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C
c_o_n_s_u_m_e_r
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Asianet HD connection

The Asianet HD set top box that I purchased last month (Sept 2013) for Rs 4000/- has only 9 HD channels. 1. NHK, 2. MoviesNow, 3.Mtunes, 4. HD Trace, 5. UTV, 6.Star Sports HD1, 7. Star Sports HD2, 8. History TV and 9. Ten HD. 3, 4 & 5 are uninteresting channels.The resolution of the video (picture clarity) of the non HD channels that is being received in the new HD set top box is 15 to 20% less than that I was previously receiving with...
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S
sreenivas shenoy
from Chennai, Tamil Nadu
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FAILURE OF ADDRESSING THE PROBLEMS IN TIME...WORST CUSTOMER CARING

Address:Ernakulam, Kerala

I am frequently experiencing signal problem with my digital network .Even though I have registered the complaint, there is no response from the technicians.Always waiting for more than 24 hours to rectify the problem.We can understand if there is any major technical issues, but they have intimate us in time.They are showing total negligence towards customers.It is such a WORST CUSTOMER CARE SYSTEM....
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D
Dr sujith sreenivas
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TV relay complaint

sir 1st complaint.KA01085133.technician came and changed pin 2nd complaint KA01086038 no lights in STB. resolved .3rd complaintKA01086315 not authorised to view recieved message on10.9.13 at 1.55 called backagain complaint registered again KA01086390 STILL NOT ABLE TO WATCH TV AND NEWS FOR 3 days . Annual maintainance for STB paid. Kindly say what i should do now..we are unable to wait for asianet technician...
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M
mpanamkat
from New Delhi, Delhi
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complement

Website:No complaint -- complement

I am a daily viewer of your serial: Amma. It is interesting and very moving. The charactor Chinnu is is very moving and engaging. We love her. She loves even her deadliest enemy when in real trouble.But odds against her is too heavy and we she shed tears. We want to see her triumph. We want to see her smile. Her smile is so innocent. We want to see her regain her lost inheritance. Congratulations! Do carry on....
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C
Chinju J
from Mumbai, Maharashtra
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Not providing TEN Channel

Address:Thiruvananthapuram, Kerala

Asianet has cut the TEN Channel without any intimation. They have no idea on when they are going to restore it and not Ready for any refund.Asianet should provide compensation to the subscribers if they are not providing it,when contacted the Customer care they told they have no provision for that. Asianet is taking the customers for granted and cheating them after the customers like me pay for an year for these channels....
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A
arpit verma 07
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of security deposit

Address:Kerala

Hi I am Kartik Uppal
Customer Code- CN59936
I had taken a internet connection from asianet, kochi in Nov 12 and had deposited a security deposit of Rs. 1000. On my transfer from kochi i got the internet disconnected, but could not collect the refund. I had sent some of my kochi friends to collect the same for me but the company reps dont give it to them, instead ask my account no. Instead of me calling n number of times and...
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J
jobyj13
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect Billing

Address:Thiruvananthapuram, Kerala

Asianet Subscriber Code : TV76659
Asianet Receipt No : ADL /1700443

I have taken Asianet Coolnet 649 Combo plan on 31/7/2012 which entitles me to 6 + 6 = 12 GB monthly Internet usage for 13 months as I also have Asianet cable connection.
However, ever since the beginning Asianet has been billing me extra usage for data over 6 GB. Despite multiple requests calling them and mailing them to correct them, they have...
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M
mailingaddress
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service purposefully disconnected due to employee strike

Address:Thiruvananthapuram, 13, India, Alappuzha, Kerala
Website:www.asianetdataline.com/

Since day before yesterday midnight, the internet connection has been disconnected for the majority of kerala (By Asianet Data services) due to salary hike related dispute between Asianet ISP and its staff members. Instead of resolving the issue amicably, the internet service has been purposefully disconnected by the concerned staff to force the management to make a favourable decision. While I personally feel bad for the people who didnt...
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T
Thomasa
from Mumbai, Maharashtra
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poor customer service

Address:Ernakulam, Kerala

Like to start a social networking site for reporting all the complains on Asianet services. Please have your comments posted here, if it is a good no, i will open forum.
The service is gone poor to worse and their field support is no where near the standard.
Having a connection at home, the renewal request was pending with them for days. The customer support lines mostly busy ,if connected never have a solution in terms of...
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A
annlee
from Kottayam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Indiscriminate blanking out of channels

Address:Ernakulam, Kerala

I have been conned by asianet!! A month ago purchased set top box and their one year subscription in advance and i was quite satisfied with the services. Yesterday all of a sudden channels like BBC, Star World, Star sports, Travel & Living, Good times, Sony (these are the ones ive noticed so far) have been blanked out with the message 'channel unsubscribed' contact asianet. On contacting their customer care (extremely poor...
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M
Marvel Mathew
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

offensive scenes

REFERENCE TO MALAYALAM SERIAL ARDHRAM IN ASIANET MIDDLEAST CHANNEL TELECASTED ON 1ST MAY 2013.

THIS IS TO BRING TO THE ATTENTION OF THE AUTHORITIES OF INDIAN CONSUMER COMPLAINTS THAT THE ABOVE SAID SERIAL SHOWS A SCENE WHERE IN A BUCKET OF WATER THE ELECTRIC CURRENT IS PASSED THROUGH CONDUCTOR AS A TRAP TO KILL A CHILD.

I ,AS AN INDIAN CITIZEN, STRONGLY CONDEMN AND OPPOSE SUCH SCENES AS THAT PROMPTS THE GROWING...
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V
vineeth.ravi
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad customer service and replacement of damaged product

Address:Kottayam, Kerala

I have subscribed for asianet digital set top box service and had paid for 1 year subscription. In the past 3 months i have changed 4 STBs because of the product damage. Still the problem continues. The new STB that the company recently replaced is not working properly after 3 weeks. I am very much disappointed by this poor service by the local asianet office in ettumanoor. I kindly request the company to take necessary steps to replace my...
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I
indira devi s
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

shifting not provided (cheating customers)

Address:Thiruvananthapuram, Kerala

shifting not provided(cheating customers)
i have applied for a shift on the month of april 2012, and the asianet team from kariavattom office came and i have applied for the shifting to my old house which is somewhat 100m from the post were there is optical fibre cable comes and they said the connection is not feasible and they said they will give to my new house because it is just 30m away from the post and i said i will call you...
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N
nisha manikoth
from Manjeshwar, Kerala
Oct 25, 2021
This thread was updated on Oct 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about serials

Address:Kerala

i have acomplaint about serials broadcasting in asianet . espcially about amma & shthridanam, these two serials gives a bad cultural activities talking place in house. In sthridanam womens are becoming as a bad charector which gives a bad cultural activities. So iam requsting to remove or make these two serials good, these request is for all malayalieswho is watching serials....
+2 photos
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S
shibinbabu
from Kottayam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POOR SERVICE !!

Address:Kerala

they are offering very poor services on cable broadband.i have subscribed to the unlimtd plan! youtube is so damn slow! all services are slow!slower speeds as promised!! im fed up! if i call their number,none of deir numbers are fucntioning!!!!rely fed up!!!...
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A
ajithwinds
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No signal during power cut

Address:Thiruvananthapuram, Kerala

Hi,

I have taken asianet cable connection on July 2012 and the connection was for 1year and the amount was pre-paid. From that day on wards I have noticed that after 10 to 15 minutes of power down in the area where the UPS is situated, no signal is received. I have installed inverter for uninterrupted watching of TV.

I have complained about in the Attingal branch, but no actions were still taken. Last time when...
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R
rakeshrajan9
from Tellicherry, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response for my complaint

Address:Thiruvananthapuram, Kerala

My cable TV connection is down. I called up the customer service 4 times, there is no response. The reason for them not responding is that they have got too many issues with their connection today and technicians seems to be busy. I've been hearing the same thing for a while now. I don't know whether reporting to this forum would help fix the problem. If someone is planning to get Asianet Cable TV service, think once again...
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