[Resolved] Axis Bank — Regarding Credit Card | |||
I have got a credit card issued by AXIS Bank Ltd(UTI) in the year 2007 with my salary savings A/c. As I was not having much use of credit card. I have not used it for initial 2-3 months.1st time i have used it in indore for paying my utility bill in the month of may07/ june07in INDORE(As i was working there) for which ihave made the payment in the given cycle.and i used to continue the same in that manner and made all my dues clear at given point of time. But in the month of Sep 07 i hav recieved a statement from AXIS Bank that there is a cash withdrawl done by me in the month of Jul07/Aug 07. I hav given several call to them for the same issue as i have never withdrwal cash from the credit card.but they didn't given me any reply to my dispute. one day i hav again call the customer care dept and they suggested me to continue the dealing and told me to pay the rest of the amount other than the disputed amount(Rs.4000), ihav also been told tht they will send me the dispute form in the phyisical form. i Hav requested them to also send the same on my email too. i hav still not recieved the Physical copy(today 19/10/10)from their end. I hav send the Dispute form taking printout from my mail in the month but din't get any positive reply till date.Bank has also put my name in the defaulter list. and because of that i am not able to get any facilities(loan scheme) available with any of the pvt or nationalized bank. So please sugest me what to do as bank is not providing any solution. Regards; Anoop Maheshwari Mob: [protected]. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
5 Comments | |||
Comments
Dear Sir/Madam
Greeting for the day..
I'm Arun Suresh and I had a salary account in Axis bank Vytilla branch Cochin.I got a call from axis bank and informed me that i am eligible for Credit card and also they requested my ID proof for the application procedures so i send my ID proof as per their request to an executive.
After that i called Vytilla branch and the executive many times but they said that your application was "under processing".Now i tried to call the executive but he is not attending my call.I am totally disappointed about your way of handling customers as your bank was one of the reputed ones.Also I'm expecting your fast and earlier action regarding my concern.
Customer ID:[protected]
Thanking You.
Greeting for the day..
I'm Arun Suresh and I had a salary account in Axis bank Vytilla branch Cochin.I got a call from axis bank and informed me that i am eligible for Credit card and also they requested my ID proof for the application procedures so i send my ID proof as per their request to an executive.
After that i called Vytilla branch and the executive many times but they said that your application was "under processing".Now i tried to call the executive but he is not attending my call.I am totally disappointed about your way of handling customers as your bank was one of the reputed ones.Also I'm expecting your fast and earlier action regarding my concern.
Customer ID:[protected]
Thanking You.
I had applied axis bank credit card MY ZONE which contained offer of free joining charges as told by your employee "Mrs. shalini" of waidhan branch of singrauli, Madhya Pradesh. However she called me later on phone that the offer may not be given due to some reason and there will be FI call in which I can forbid to issue the same. I donot got any call for this, so I told her only not to issue any credit card to me. Even so, my credit is issued with charges of Rs 570 and without any offer and it is being dispatched to me.(got message related to this on phone).
I don't want any credit card. Please resolve the issue by cancelling my credit card.
I don't want any credit card. Please resolve the issue by cancelling my credit card.
hi,
myself ravi haridutt sharma, i have taken axis bank credit card in year 2008 .the card no. is [protected] . i have setteled my account in 24 nov 2008 after discussion with axis bank officer also they gave me full and final payment letter (letter no. 1891) which is sighned by mr. vinay sawant / dy manager / branch : rac mumbai with the proper axis bank stamp on the letter head of axis bank. and also from 2008 to till now 5times i have given xerox of axis bank letter, payments reciepts and my bank pass book to bank representative for update. but yet i am getting calls from bank regarding dues which is very harrasing for me. i dont know how we go forward.
myself ravi haridutt sharma, i have taken axis bank credit card in year 2008 .the card no. is [protected] . i have setteled my account in 24 nov 2008 after discussion with axis bank officer also they gave me full and final payment letter (letter no. 1891) which is sighned by mr. vinay sawant / dy manager / branch : rac mumbai with the proper axis bank stamp on the letter head of axis bank. and also from 2008 to till now 5times i have given xerox of axis bank letter, payments reciepts and my bank pass book to bank representative for update. but yet i am getting calls from bank regarding dues which is very harrasing for me. i dont know how we go forward.
52%
Complaints
12956
Pending
0
Resolved
6557
View all 12956 Axis Bank reviews & complaints
+91 22 2764 8000
Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
View all Axis Bank contact information
AXIS BANK LTD. — Credit Crad Payment
Dear Sir,I have to pay my credit card bill on 30/06/09 for Rs. 3730.00, issued cheque no. 046437 Dt. 30/06/09 (ICICI Bank Ltd). But Axis excecutive present cheque on 27/06/09, as chequ is present early icici bank didn't clear the funds & debit me Rs. 55/- to my account.
Than I have talk many custumer care executives in Axixs bank Mumabi for this matter, as per there advice I have paid on 02/07/0009 cash Rs. 3730.00 to Axis bank Credit Card.They have ensure me that we will not present your cheque till 03/07/2009. Side by Side i have also write ICICI bank to stop payment against the cheque no. 046437 issued to axis bank.
On 03/07/2009 Axis bank represent my cheque at ICICI bank, by chance at the moment there is insufficiant fund in my account, so my cheque bounced & ICICI bank charge me Rs. 386.00.
My camplant is
01. Why cheque no. 046437 dated 30/06/2009 presneted on 27/07/2009
02. Why cheque no. 046437 re- present 03/07/2009, when I have already paid Rs. 3730.00 by cash.
Kindly resove the matter & return Rs. 441.00 which is paid by me to ICICI bank.
Thanks & regards
Giriraj Sahai
Mobile No. [protected]