| Address: Bangalore, Karnataka |
I have transferred my loan from IDBI Bank to AXIS Bank, Jayanagar, Bangalore Home Loan branch during Feb'2013 as AXIS Bank was giving lesser/attractive interest rate.But everything has changed after switching my Home Loan to AXIS Bank. I have a very horrifying experience and Bank has made my life more problematic. Instead of saving of money, I have lost around Rs.50,000 and lot of inconvenience caused. I have listed below few of my concerns and advice for you to think twice before taking Loan from AXIS Bank.
- The entire transfer process took 70 days. It was promised me that I will get it in 3 weeks.
- AXIS Bank dishonored my Home Insurance made from IDBI Federal Life Insurance Company and forced me to take from AIG. So, I was forced to close my old Insurance and open a new one.
- No online facility for operating Home loan account. Online is available which you can see only account number and balance.
- For part payment Customer has to visit the Branch i.e. available at Jayanagar, Bangalore
- They will not accept online payment. The option of making part/prepayment payment is only cheque along with hand written application.
- Only way of contact is to send email [protected]@axisbank.com. No phone calls entertain. They are very slow (takes 2 working day minimum) in replying the emails.
- Currently if you are not residing at your base location branch than you are in a real trouble. You need to appoint somebody to perform all the Bank formalities except your regular EMIs.
For the first time Home owner, you can take loan from them as you will not have the experience of luxury of online access. Trust me, I had visited only once to my previous home loan bank in span of 3 years and that was because I need Sale Deed attested copy to transfer electricity bill to my name.
Please feel free to let me know if you have any suggestions or if you feel I have mentioned anything incorrect.
You can reach me at [protected]@yahoo.com
Regards,
Biresh Patel
Aug 13, 2020
Complaint marked as Resolved
Bank — regarding account
dear sir/madami have campainnt before also before name sanjeet singh regarding accont i have open an account in axis bank twenty days ago still its not being activated one of the person come in our street and and said i m from axis bank he has the id also and lot of form(opening form) with debit cards along with that macine(sweping)with debit card code he said give ur id proof we will open an acount throught 300 rs so many of my frinds and me gave our id he took id and filled form and give us welcome kit along with debit card the person who came tols us wrong information that ur main branch is nit 1 you cxan deposit any ammount below 50,000. after campaint i got lots of call regarding the same case from many of persons some is saying dont campailnt we will open ur file is in login some one is saying we want ur id proof agian third one is saying our branch is new so dont we will refund ur money i agreed but they are not giving me my id proof back i went also in nit 1 barnch from there i got to vbad response from their recepcininst and operation head name gouran gupta we dont know regarding this u r fool y u opend with 300 rs accont i showed atm also but no response said by him catch him from whom u opened dan after two days i got call from the same opetion head nit1 branch in faridabad axis bank its meera bagh branch accont its poverty line accont and after talking he cuted the phone we cannot help you regarding this as sais given above after the call i got so please sir/madam i want my id proof return back i dont want to open an account in thier bank thier peapole dont how to handle the custmer no sense the way they are talking hope so i will get back my id proof with my money my name sanjeet singh num [protected]
thanking you