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Axis Bank Complaints & Reviews

2.6
Updated: Sep 1, 2025
Complaints 12990
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Axis Bank reviews & complaints page 584

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K
Kailas2486
from Delhi, Delhi
Jun 14, 2013
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Address: Thane, Maharashtra
Website: www.axisbank.com

I have Submitted requested for Closure of Account number [protected] on 24th January 2013.

But Still I did not received any message or call that my account is close and i am receiving alert about that account that sms banking is chargeable and many other such message.

I tried to login to net banking and its still i am able to login to my Net Banking.
Instead they should have close my account and also close my online net banking account.

You can see screenshot that i can log in on iconnect of axis dated 14.6.13
+1 photos

Axis Bank — Closure of Bank A/c

I was Priority Customer of Axis Bank Sector-17, Vashi, Navi-Mumbai Branch since five years. I requested the Bank in writing on 10.10.2008. But, my A/c has not been closed so far. Since Priority Customers are charged Rs.750 per quarter for not maintaining the Annual Quarterly Balance, and I have withdrawn almost my all money, I fear that the institution may not close the A/c. to extort mony from me. As per my previouse balance in the A/c. I can not be charged till March 2009.
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    S
    sumeet7696
    from Mumbai, Maharashtra
    Jun 13, 2013
    Resolved
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    Resolved

    Address: South Goa, Goa

    Applied for home loan. Processing is started in Jan 13 Goa Branch. Very poor staff and non educated staff. The person who took application Mr Abhijeet kept file open for two months . In March I came to know that he left Axis. After follow up I was diverted to a new fellow. Unfortunately this is his first assignment of Home loan handling. He asked for new login . I did same process which was done in Jan 13. Since then this boy is trying to Get my approval of Home Loan. So far 9 times I have given different documents. Sometimes he misses to take sign, sometimes he ask for a document which is very unique. No clarity on required documents.Fade up with this.Its June now and still the application is not approved. Loan application number is 1239729 . I am claiming to get my processing fee back with interests.
    Aug 14, 2020
    Complaint marked as Resolved 

    Home Loan — non approval of Home loan

    Hi,
    i have applied for home loan,the SMS in mobile came as your loan is approved but when i have enquired for cheque,the relationship manger scared for the approval of project,but i do n't understand how the loan has been approved unless until surveyed properly.

    All the procedure pertaing to all the legal formalities shall be clarify properly to the customer and the Developer prior to pre sanction approval stage,but during disbursement if the developer unable to submit the required documents as desired by bank,then the whole system is shameless and the sales people prorogative to cheating to the customer & then customer will in trouble for follow up of loan sanction at that stage he alredy loose his deposited amount for approval.

    So we need to flash out such scandals to be given to the media & alerting to public in big letters ''DON'T APPLY FOR LOANS IN INDIA BULLS''because they are not at all reliable.
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      H
      himanshulodha4
      from Madhugiri, Karnataka
      Jun 12, 2013
      Resolved
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      Address: Ahmedabad, Gujarat

      Sir,

      Sub: Regarding home loan

      I have taken home loan from axis bank ltd. for purchasing a flat in the
      scheme, “OZONE

      AANGAN”.


      Agreement number: PHR[protected]


      Name: HIMANSHU H. LODHA

      I have so many complaints with your bank regarding this loan. I can’t
      state all of them here.

      I am completely unsatisfied with the way my case was treated and I feel
      that I have made a

      big mistake to take the loan from axis bank.

      All this was intolerable. But then even after so many things a big
      mistake was made by your

      bank.

      The problem is related to disbursal of the amount to the builder.

      The first disbursal from your bank was of Rs.525000 on 5/6/2011.

      The bank started charging interest on this amount from that particular
      day. The builder also

      got the cheque at the same time. So it was fine

      Next disbursal was of Rs. 450000.


      I have signed the application for the disbursal in the month of March
      2011. So we thought


      that the disbursal was done.


      In your statement also, the date of disbursal is 7/3/2012. The bank
      started charging the


      interest accordingly from that period.


      But this cheque was not received by the builder. There was no payment
      made to him for the


      said amount in that particular period.

      This we came to know at the time of 3rd disbursal. At that time builder
      told us that he has

      not received any amount except the first amount of Rs.525000.

      We informed this in bank and after complaining again and again , they
      paid Rs. 450000 and

      the third amount of Rs. 180000 to the builder. This was done on the
      dates, 23/10/2012 and

      5/11/2012 respectively.

      The case in that from the period of 7/3/2012 to 23/10/2012, the bank
      has charged us the


      interest for the amount that was not disbursed at all.

      This comes to approx. 8 months and the amount for the same comes to
      approx.Rs. 30000.

      We have attached all the documents with this application. Kindly go
      through the

      statements.

      I have given this application at Ahmedabad branch head office also.
      They did not gave me proper answer and just told me that they will get
      back to me.

      ITS 3 TO FOUR MONTHS NOW THERE IS NO RESPONSE FROM THE BANK. WE REQUEST YOU TO SEE THE MATTER AS IT IS BANKS FAULT AND BECAUSE OF THIS THEY ARE NOT DOING ANY ACTIVITY FOR THE SAME

      REGARDS

      HIMANSHU LODHA





      Regards

      Mr. Himanshu H. Lodha
      Aug 14, 2020
      Complaint marked as Resolved 

      Bank — Regarding loan

      M.Jagannathan
      Dear sir,
      I had gone through my bank account. It shows that i have taken a loan in 2007 Jan and i have not cleared it so far. I haven't taken any loan in that particular year. If it is please kindly give me details regarding the particulars about the bank from which i have taken loan.
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        B
        Bipinbhai dhirajlal shah
        from Julana Shadipur, Haryana
        Jun 11, 2013
        Resolved
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        Resolved

        Address: Dhrangadhra, Gujarat 363310, India, Surendranagar, Gujarat
        Website: axisbank.com

        Dear Sir,
        My S.B account is in Axis Bank vide no.[protected]. I am senior citizen living in small town of Gujarat .At the time to open A/c in Axis Bank, the sales man of Axis Bank told us that please open a new A/c in our Bank and we will provide you free ATM card at free of cost and so on. So, I open a new A/c in Axis Bank but after 3 months I become know that they have charged rs.106 and also know that they will charges rs 106 every year. And this way they have cheated me.

        2nd thing I have also taken policy from Axis Bank on trust of salesman name Nimesh Chandarana of Max Life Insurance policy no.[protected]. But now i need money bcause my son is not giving me money that much. So, when I go to Bank they told me that your policy is in lock in period and also you have to pay 20,000 every year for 6 years. So, please help me to close this policy and back my 20,000 which I had given this year.

        I am senior citizen and I am fed up of this bank.

        Thanking you
        Your's faithfully
        Bipin D Shah
        [protected]
        Aug 14, 2020
        Complaint marked as Resolved 

        bank cheating — bank cheating

        i am kumar from mumbai. account holder sunder singh account no.[protected] this account holder. 42000 indian rupees cheating to me
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          K
          karan231756
          from Hyderabad, Telangana
          Jun 10, 2013
          Resolved
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          Address: Site No. 43, Varthur Main Road, Marathahalli, BEML Layout, Brookefield, Bangalore, Karnataka 560037, Hyderabad, Andhra Pradesh
          Website: axisbank.com

          Hi


          As I am new customer for AXIS BANK and I have opened my salary account and I have given documents to bank executive Mr.Naveen from Srinagar Colony Branch,Ameerpet, till know i haven't received my welcome kit and when i call to customer care i will be getting different answers, neither the courier person contacted me not bank, at least they don't have a courtesy to followup, how the things are going on.


          Waste services from AXIS BANK and from PRVS COURIER centre its better to stop relationship with that waste courier services,!
          Aug 14, 2020
          Complaint marked as Resolved 
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            M
            mayankmca2006
            Jun 7, 2013
            Resolved
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            Resolved

            Address: Uttar Pradesh

            DD REQUEST No :(DD1904297)
            [protected]
            Benificiary Name : THE REGISTRAR IIT KANPUR
            Benificiary Address : The Registrar (Attn.)Recruitment Section
            Room No. 224, 2nd Floor (Faculty Buildin
            g) IIT KANPUR ? 208 016 (U.P.) INDIA
            IN
            Debit Account : [protected]
            Dispatch Mode : C
            Payable At : Branch KANPUR
            Amount : 250 INR


            Please find below for bank details

            IFSC Code

            Bank Details

            IFSC Code: UTIB0000660 Bank: AXIS BANK
            Branch Name: CHOWK-ALLAHABAD (UTTAR PRADESH)
            Address: 59, SHIV CHARAN LAL ROAD,CHOWK, ALLAHABAD 211 003UTTAR PRADESH
            City: ALLAHABAD
            Contact Person/ Phone:[protected]/8/


            I am still waiting for our Demand draft.

            Thanks

            Mayank Kushwaha
            [protected]
            Aug 13, 2020
            Complaint marked as Resolved 

            DEMAND DRAFT REQUEST — pending DD

            MY TRANSACTION ID NO. 3534901 AND 3534932 AGAINST MY CREDIT CARD NO. [protected] AND [protected] RESPECTIVELY.
            PLEASE INFORM THE STATUS OF THE DISPATCH OF DEMAND DRAFTS AT MY MAILING ADDRESS.
            Hello Sir,
            Finally, I found the Demand draft(DD1904297) today, 18 June 2013.
            Thanks for everything Axis bank civil line allahabad.

            Regards,
            Mayank
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              K
              KRIPA SHANKER DUBEY
              May 30, 2013
              Resolved
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              Resolved

              NON RECEIPT OF PENSION AMOUNT

              Address: South 24 Parganas, West Bengal

              Sir,

              Since January 2013 the said Bnak has not been crediting my pension amount .My PPO NO is-WB/PRB/ 9891 in spite my submission of life form in second time in Feb-28,2013. (First time i had submitted on 12/12/12 just within 7days after receiviing from Bank which was misplaced at their end as such I have submitted 2nd time.) I had several time requested by mail over phone but response till date.

              I therefore...
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              P
              Pranav Mehta
              from Anand, Gujarat
              May 29, 2013
              Resolved
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              Resolved

              Address: Solan, Himachal Pradesh

              Dear Sir,
              I had submitted the dispute transaction form to Axis bank on dated 09.05.2013 but till date settlement has not been carried out. I had gone through the police station on dated 08 May'13, they refuse to log the FIR as they told me that bank has to verified that fake transaction has been carried out through bank so that respective authorized person from bank has to provide the data before logging the FIR.
              On regular followup, today bank representative told me that i have to launch the FIR for the same. Its totally ridiculous support getting from Axis bank. I have no hope that this fake transaction has been settled by bank.
              Requested you to please look at the matter.

              Regards,
              Pranav Mehta
              +1 photos
              Aug 13, 2020
              Complaint marked as Resolved 
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                S
                sukhdev chauhan
                from Delhi, Delhi
                May 29, 2013
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                hello sir I made a withdrawl of Rs 10000 on[protected] from UCO Bank ATM from Mandawali Fazilpur ATM but I didnt received the cash for this I logged a complaint at my branch CR Park on[protected] but till the date there is no response from bank . kindly do the needful ASAP

                Sukhdev Singh Chauhan
                Apr 15, 2014
                Updated by sukhdev chauhan
                af4e
                please remove my complaint from this site
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                  C
                  Coolestarora141
                  from Jaipur, Rajasthan
                  May 28, 2013
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                  Address: North Delhi, Delhi

                  Dear Sir I have a salary bank account with axis bank branch shakti nagar A/c no. [protected] and customer D[protected]. On 27/04/2013 the bank has wrongly debited a sum of Rs.587.97/- from my account for AMC charges pertains to a Demat A/c but i have no such account with Bank. i have submitted my complaint letter to the base branch and i had a conversation with Mr. Deepak(Customer Representative) and he assure me for a needful action as soon as possible but its 1 week past there is no response from such branch. I hope an earliest needful action from your good side.

                  Thanks
                  kamal Kumar

                  [protected]

                  Banking — wrongly money deduct with my account

                  Hi Dear

                  I have a complaint against sbi fatehpur (u.p.) branch in the atm cash not come out any cash deducted with my account I had send the mail to all the sbi executive but there are nothin response this incident happen on 04.04.2009
                  but till now not any response

                  yours
                  rekha devi
                  [protected]
                  In your case you will have to contact the bank whose ATM you were operating, giving them the account details of the Debit card you were using. Once they find the discrepency in the cash disbursement from the ATM machine, they will refund it back to the same account.

                  The bank should be able to trace this at the EOD settlement and the money should be back in his account. It would take sometime as Bank would need to dig out the cash totals from the ATMs and not all of the ATMs are maintained by banks.

                  Please be also advised to keep the slips containing the error messages handy though, in case they were required.

                  Trust this would suffice.
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                    H
                    Harshad Mehta
                    from Mumbai, Maharashtra
                    May 27, 2013
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra

                    I received My Axis Bank Credit card Bill for April for Rs:0.45p ( Forty Five Paise Only). I called up Axis Bank Credit card customer care, on 1st of May 2013, and enquired whether I can make a cash payment against the above bill. I was told yes I Can make cash payment. I made the cash payment of Rs:0.50paise at Axis Bank's Nariman Point Branch on 3rd of May, well before due date.

                    I am was very much shocked to receive a Bill of Rs:56.18 in this current month. Upon enquiring, I was told that this were the charges for making cash payment of Rs:0.45 paise against my last bill. I called and informed that why was I not informed by the customer care executive nor the executive who accepted my cash payment that , if I make cash payment there would be charges that would be levied. I Called for the call records and again it was confirmed that the customer care executive had not informed me about the any cash payment charges that would be involved if I made any cash payment.

                    I requested the customer credit executive to waive off the charges however he pleaded his inability to do so.

                    This is a clear case of fleecing the customer. For making a cash payment of 0.45 paise I am being wrongly penalized with a cash payment charges of Rs:56.18. Had I been informed by the customer care executive of Axis Bank Credit, about the charges that I would have to pay for making cash payment I would have paid the amount by cheque. Imagine that for raising a bill of Rs:0.45 paise, the Bank has printed the statement, sent it by courier involving at least a cost of Minimum Rs:50/- and wasting precious paper and contributing to damage of environment.

                    Why is an honest customer who makes timely payment being penalized.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    I received My Axis Bank Credit card Bill for April for Rs:0.45p ( Forty Five Paise Only). I called up Axis Bank Credit card customer care, on 1st of May 2013, and enquired whether I can make a cash payment against the above bill. I was told yes I Can make cash payment. I made the cash payment of Rs:0.50paise at Axis Bank's Nariman Point Branch on 3rd of May, well before due date.

                    I am was very much shocked to receive a Bill of Rs:56.18 in this current month. Upon enquiring, I was told that this were the charges for making cash payment of Rs:0.45 paise against my last bill. I called and informed that why was I not informed by the customer care executive nor the executive who accepted my cash payment that, if I make cash payment there would be charges that would be levied. I Called for the call records and again it was confirmed that the customer care executive had not informed me about the any cash payment charges that would be involved if I made any cash payment.

                    I requested the customer credit executive to waive off the charges however he pleaded his inability to do so.

                    This is a clear case of fleecing the customer. For making a cash payment of 0.45 paise I am being wrongly penalized with a cash payment charges of Rs:56.18. Had I been informed by the customer care executive of Axis Bank Credit, about the charges that I would have to pay for making cash payment I would have paid the amount by cheque. Imagine that for raising a bill of Rs:0.45 paise, the Bank has printed the statement, sent it by courier involving at least a cost of Minimum Rs:50/- and wasting precious paper and contributing to damage of environment.

                    Why is an honest customer who makes timely payment being penalized.
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                      P
                      pankaj kumar 266g
                      from Kolkata, West Bengal
                      May 24, 2013
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                      Address: East Singhbhum, Jharkhand

                      RESPECTED SIR
                      I PANKAJ KUMAR AXIS BANK A/C NO-[protected] ,I HAVE WITHDROW IDBI ATM ID-1715 AMOUNTS 07500.00,BUT THIS AMOUNTS I HAVE NOT RECIVED ON DATED-23/05/2013 at time 1500hrs something ,i have complain idbi bank he ask me your acconts axis bank so u go axis bank branch,i will be go axis bank branch at sakchi but there not recived my complain and miosbehaveing ,
                      so i have requested all kindly proved my amounts and take action for sakchi branch jamshedpur jharkhand
                      Why don’t you contact your bank where you are holding your account? I had a similar situation which was resolved by my bank.
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                        G
                        Ganesh2013
                        from Koch Bihar, West Bengal
                        May 24, 2013
                        Resolved
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                        Resolved

                        Address: South Andaman, Andaman and Nicobar Islands

                        Hello,
                        I am GANESH KUMAR RAJIT FROM PORTBLAIR I HAVE OPENED ONE CURRENT ACCOUNT
                        IN THE NAME OF GOBLAIR..COM IN AXIS BANK OF BATHUBASTHI PORTBLAIR BRANCH.TODAY IS THE 14th DAY STILL I DIDN'T GET THE ACCOUNT NUMBER AS WELL AS ATM KIT. DAILY I AM TAKING UPDATES FROM BANK ALWAYS THEY ARE TELLING IT WILL GET OPEN IN 2DAYS. I DEPOSITED THE CHEQUE OF RS51480 . IT'S A VERY BAD EXPERIENCE I HAD NEVER SEEN IN MY CARRIER LIKE THIS. THIS SHOWS QUALITY OF AXIS BANK EMPLOYEE INCLUDING MANGER.IN BANKING SECTOR REPUTATIONS IS EVERYTHING SO DONT SPOIL REPUTATION KEEPING THIS KIND OF LAZY EMPLOYEE IN AXIS BANK. I REQUEST TO HIGHER AUTHORITY TO RESOLVE MY ISSUE WITH IN 2 DAYS.
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        Bank — regarding account

                        dear sir/madam
                        i have campainnt before also before name sanjeet singh regarding accont i have open an account in axis bank twenty days ago still its not being activated one of the person come in our street and and said i m from axis bank he has the id also and lot of form(opening form) with debit cards along with that macine(sweping)with debit card code he said give ur id proof we will open an acount throught 300 rs so many of my frinds and me gave our id he took id and filled form and give us welcome kit along with debit card the person who came tols us wrong information that ur main branch is nit 1 you cxan deposit any ammount below 50,000. after campaint i got lots of call regarding the same case from many of persons some is saying dont campailnt we will open ur file is in login some one is saying we want ur id proof agian third one is saying our branch is new so dont we will refund ur money i agreed but they are not giving me my id proof back i went also in nit 1 barnch from there i got to vbad response from their recepcininst and operation head name gouran gupta we dont know regarding this u r fool y u opend with 300 rs accont i showed atm also but no response said by him catch him from whom u opened dan after two days i got call from the same opetion head nit1 branch in faridabad axis bank its meera bagh branch accont its poverty line accont and after talking he cuted the phone we cannot help you regarding this as sais given above after the call i got so please sir/madam i want my id proof return back i dont want to open an account in thier bank thier peapole dont how to handle the custmer no sense the way they are talking hope so i will get back my id proof with my money my name sanjeet singh num [protected]
                        thanking you
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                          S
                          sruthi menon
                          May 20, 2013
                          Resolved
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                          Resolved

                          Address: Kozhikode, Kerala

                          dear sir
                          my name is sruthi menon.my axis bank debit card has been blocked during online recharge.its been over a month and meanwhile i've approached my local branch but still iam having the same problem.so i kindly requestbyou to take the necessary action.
                          my acount no. is [protected]
                          card no. [protected]
                          costomer id.[protected]
                          email id.[protected]@gmail.com
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          i monika would like 2 change my address i.e. H no. 78 B, NIT Jawahar Colony, faridabad. But my statements r coming on the address i.e. SCO 10, Sector 16 near Green Channel Restaurant, Aviva Life Insurance Comoany, Faridabad, Haryana. So plz change my address as i have mentioned firstly i.e. H. no. 78B, JAWAHAR COLONY NIT FARIDABAD. Plz do this as early as possible...i m also mentioning my contact numbers.

                          Regards
                          MONIKA BHARDWAJ
                          [protected]
                          [protected]

                          Axis Bank — about debit card

                          hello i had applied for an debit card in axis bank before 3 months, surprisingly igot my pin but not my card.and all collegues got that. i had compliented many times, no rsponse.
                          acc no.[protected]
                          SIR,
                          I AM SHYAML ROY A/C NO. [protected]
                          AXIS BANK ATM CARD APLY ON 23/10/2008 BRANCH SAKET .1 MONTH ATM NOT RESIV.P
                          Sir
                          My Name Is Anand Kumar Singh Waher Is My New ATM Card I Am From Fill Up-01.01.09 My A/C Nomber-[protected] Date Of Birth 07.09.09

                          Debit card — blocked

                          Dear Sir/Madam,

                          Customer ID:[protected]

                          Card no:[protected]

                          My ATM card is blocked while booking tickets .please re open it as soon as possible.

                          Axis Debit Card — card blocked

                          dear sir my debit car was blocked so pls active my debit cart





                          thanks & regards

                          padam chand naraniya
                          [protected]

                          Blocked card — blocked debit card

                          my name gurdeep singh
                          a/n [protected]
                          custumer id [protected]
                          visa card no [protected]


                          my visa card is blocked so plz help me sir

                          thanks.
                          dear sir
                          my name is sruthi menon.my axis bank debit card has been blocked during online recharge.its been over a month and meanwhile i've approached my local branch but still iam having the same problem.so i kindly requestbyou to take the necessary action.
                          my acount no. is [protected]
                          card no. [protected]
                          costomer id.[protected]
                          email id.[protected]@gmail.com
                          Plz share us your contact no so we will help u in dis

                          --
                          Regards,
                          Axix Bank
                          dear sir
                          my name is sruthi menon.my axis bank debit
                          card has been blocked during online
                          recharge.its been over a month and
                          meanwhile i've approached my local branch
                          but still iam having the same problem.so i
                          kindly request you to take the necessary
                          action.
                          my acount no. is [protected]
                          card no. [protected]
                          costomer id.[protected]
                          mob no.+91 [protected]
                          sir,
                          my name is Alka patel. my account no. is [protected].my debit card number is [protected] expiry date july 2023. during activating my new debit card, mistakenly i put wrong code and my card got blocked..please activate my card as soon as possible.
                          thank you
                          sir,
                          my name is Alka patel. my account no. is [protected].my debit card number is [protected] expiry date july 2023. during activating my new debit card, mistakenly i put wrong code and my card got blocked..please activate my card as soon as possible.
                          thank you
                          contact no. [protected]
                          MY MASTERCARD DEBIT CARD HAD BLOCKED DURING IRCTC TICKED BOOKING SINCE 4 MONTH.WHEN I CONTACT TO BANKS OFFICIAL THEY TOLD COME LATER NOW WE HAVE NO TIME.WHEN I CONTACT CUSTMER CARE THEY TOLD IT WILL REOPEN WITHIN 48 HRS BUT TILL NOW IT WILL NOT OPEN.I AM NOT ABLE TO BOOK TICKET ONLINE THROUGH IRCTC.
                          THANKS
                          Sir, when I was using my card. I put the wrong password and the card was blocked.Please unlock my card.For any info call on [protected].

                          Axis Bank — still no responses on ur side

                          i have apply credit card by your toll free number (customers care) before 10 days stil no response on ur side its very bad service I dont have any card in future & totally lazzy staff Haier in customer care
                          Axis Bank Customer Care's response, May 24, 2016
                          Verified Support
                          Hi Kasim,
                          Please share any application reference number you may have received for us to look into it.
                          Regards,
                          Axis Bank

                          Axis Bank — Over limit fee

                          This is S.Jayakrishnan. I have been charged over limit fee for more than three months for not going over limit certainly interest charge posted with out any notice over limit fee is charged for not making any transaction.
                          Axis Bank Customer Care's response, May 24, 2016
                          Verified Support
                          Hi Jayakrishnan,
                          Please share your concerns at [email protected] from your registered email ID along with the card details for us to assist you.
                          Regards,
                          Axis Bank

                          refund

                          axis bank IMPS found tranrsion but othe account not credit refund my account not credit my account no:[protected] transion date:07/12/130 axis bank all customer complaint no resonpenbile please help me sir
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                            shambhu_007
                            from Noida, Uttar Pradesh
                            May 20, 2013
                            Resolved
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                            Resolved

                            Address: Faridabad, Haryana

                            Sir/ Madam

                            With you due respect I am having account number [protected] Name SHAMBHU NATH I am having a problem with transaction dated 18/07/2010 Amounting Rs 5000 I have-not withdrawal the money I went there to withdraw money but your ATM was not working so I withdraw money from ICICI ATM amounting Rs 700. I have already gone 2 times to bank and given complained in written and complained on your customer care also.
                            I have read the RBI guidelines also under which you have to pay money in 12 days. I am attaching it so that you can also read it
                            Please look into the matter.
                            Thank you

                            Shambhu Nath
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            Axis Bank — withdrawal of money from account without notice

                            Dear Sir/Madam,
                            I opened a savings account in AXIS Bank in 2002. I made the transactions till 2005. I left the minimum balance of Rs:500 in the account and did not close the account. Till 2009 there was no deductions made. In 2010 there were 2 major deductions being made. One of Rs 581 on 27/03/2010 and another of Rs 750 in June 2010. These deductions were made without any reason and without any prior notice given to me. This is Injustice made towards me. Please help me. My ATM card No. is:[protected]
                            Subject: Problem faced during Cash withdrawl using AXIS BANK-ATM
                            Subject: Problem faced during Cash withdrawl using AXIS BANK-ATM

                            Dear Sir,

                            I, Sunil Kapoori holding Saving Account No. [protected] with Axis Bank, Sarita Vihar Branch Delhi wanted to withdraw Rs.1500/- from Axis Bank ATM, Chandni Chowk, ATM at 08.15 p.m on 23/05/2011, but I could not receive money, due to some problem in the ATM. I have notice that an amount Rs. 1500/- has been debited from my account.

                            I have lodged complain with customer care dt. 24.05.2011 my complaint no [protected] but till date the problem has not been resolved.

                            Therefore, I would request you to resolve the matter and arrange to credit Rs.1500/- to my savings account without further delay.

                            Sunil Kapoor
                            (M) [protected]
                            E.mail - [protected]@yahoo.com

                            Axis Bank — money withdrawn from account without any information

                            Banking Lokpal Sir My Name Deepak Kumar Singh i am working in UAE Dubai in Mashreq Bank as relationship officer sir i have open a NRE account with Axis Bank ashok marg branch lucknow i am always transfer the money in my account but axis bank with out me any any information they withdraw 40000 thousand rupees from my account and open a policy and submited the yearly premium and there is all the detail,s are wrong my signature are not there somebody make my signature and the details are submited from the bank side are wrong since 2007 i am in dubai and they show me in policy i am working in ICICI bank in Kanpur branch as duties manager in2009 i have never worked with ICICI bank and the information arewrong
                            so please help me and i want my money back and i want make a complain against the bank staff and such a employee who done like this stupid mistake i am very thankful to you
                            very poor service and i am not satisfied with axis bank.
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                              subramaniandvk
                              from Coimbatore, Tamil Nadu
                              May 19, 2013
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                              Address: Coimbatore, Tamil Nadu

                              My A/c.No. [protected]

                              I am a long term customer, bank put non minimum balance charges heaveily debited to my account, my account is salary acccount. These type of private
                              banks are put charges heaveily. Kindly reopen my account & recredit to that charges of more than Rs.5000/-
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                                Rajeshbaral
                                from Delhi, Delhi
                                May 16, 2013
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi

                                Hello Sir/Ma'm,
                                I have salary account with Axis Bank which was open in Dec.2011,at the time of opening this account the person from the bank insisted me to open the Demat account also but i clearly told him that i am not interested at all but he insisted me a lot saying that please open the account as i to have to meet my targets also and you can close it later on and their will be No charges.i agreed to open the account on condition that their will be no charges and and i will not use the Demat services.

                                Few days later i also received a call from the bank regarding the demat account but i clearly told them to close the account as i was not interested in using the Demat services at that time they did not informed anything.

                                Now after almost 1 and half year later they have deducted Rs.561.80 from my account for Demat charges.

                                When i contacted them they are now saying that the account was free for the first year and these are the charges for the current year.

                                They are not ready to listen to me that their employee told me that the account is totally free and infact justifying their charges even after knowing the whole story.

                                i have asked them to cross-verify it from their employees who opened my account also the person who called me and didn't closed the account or didn't informed me how to close it.

                                This is really a cheating on their part as they didn't even informed me before deducting the charges.

                                You are requested to take some action and help me in getting my money back.

                                Regards,

                                Rakesh Kumar Baral
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Sir/Madam,

                                Please see the following mail, which I wrote to axis bank Anna Nagar branch head, after this mail we had discussion also & i have been told that some of the charges they will refund but till today there is no reply of my any mails & no refund.

                                Dear Sir / Madam,

                                My name is Santosh Chavan I am having a savings a/c in your branch & my a/c no is [protected]. My problem is on 30/10/2008 I have checked my account balance which was Rs. 234/- so I have issued 1 cheque of Rs. 177/- towards HSBC bank. Then on a same day you have charged me 120 Rs. Which your customer care people telling me for Mobile banking. But on 30-09-08 you people have charged me some 100 Rs. Which I asked for what it is, then I got the answer from your customer care people that it is for Mobile banking (which I got to know before this new problem has occurred)

                                I didn't got any intimation from your side for your charge, your guy is telling me that we are giving intimation at the start only. Then what it the use of Mobile banking ??? I should know each & every transaction of my account. Due to your charges of Rs. 120 my cheque got bounced which I issued for my credit card payment. & for which you have charged me 400 Rs. approx. then can you just tell me what is my fault in this ???? Now you charged me 400 Rs, then that HSBC will also charge me some penalty then your 1 mistake cost me nearby[protected] Rs. Which I am not going to pay, & you have to give me clarification on this.
                                After discussing so many times with your people I got the information that the 100 Rs which you have charged me on 30-09-08 it is for intercity cash deposit. But sir As per my knowledge & as per your rules & regulations I can do 1 intercity deposit in a quarter so kindly check my statement whether I have made any cash deposit in my account before, & the whatever information I got from your side is absolutely wrong.

                                I want clarification on following issues.

                                1) Why you have charged me 100 rest. On 30-09-08 ??
                                2) Why your customer care guy has given me wrong info saying that it was for mobile banking ?? ( due to his wrong info I thought my mobile banking charges has been debited, so I am not responsible for the bounce of my cheque & for any charges from both the side.

                                The mistake has been done from your side, so please clarify it. & if the HSBC will charge me any penalty then that also you need to pay, I am not going to pay any penalties when there is not my fault.

                                If still not understand my issue then please call on me on [protected].
                                drar sir
                                my aic number [protected] is 253/- wrong debit cadr chadge,
                                plz rply to my e mail id
                                [protected]@ymail.com
                                dear sir

                                and my debit card is normal,

                                from
                                raj jauddin ibrahim
                                surat
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                                  kanala.aruna
                                  from North Lakhimpur, Assam
                                  May 13, 2013
                                  Resolved
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                                  Resolved

                                  Address: Hyderabad, Andhra Pradesh

                                  My name is Aruna. My credit card number : [protected]. I received last month the statement for Rs.3580.59/-. I have made the payment on 25-May-2013 amount of Rs. 3580.59/- as due date was on 30-May-2013. When I checked with customer care they said that due to 0.59 paise, as we didn't received complete payment so we have charged it. the interest charge Rs.210.64 & service tax Rs. 22.82 this charges is levied to my account. I was thinking to to pay complete amount of 2 installment Rs.7575.31 by this month. But, there are fooling the customer.
                                  +1 photos
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  This is to inform you all Axis bank is the worst bank.Never ever open account with them thy will misguide you first they will tell you have to maintain 10000 on quarterely basis after a month if you are failed to maintain the balance of 10k thn the charges thy gonna deduct from your account is 1800 rs which is a big account.
                                  Thy are the fraud ,The worst bank in this world and staff at ashok vihar is the worst and illitrate misguide customers.
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                                    selvag1990
                                    from Kasaragod, Kerala
                                    May 7, 2013
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                                    Address: Chennai, Tamil Nadu

                                    Hi ,

                                    This is Selva Kumar. Initially i had Rs 2689 INR. I tried to withdraw an amount of (Rs 1500 INR) using AXIS Bank (Titanium Rewards) Debit Card from the YES Bank ATM branch on Tuesday(7th May 2013) at 9.30 PM. The transaction was failed and it it showed an error message like TRANSACTION NOT SUPPORTED ON THE TERMINAL and then i tried to withdraw an amount of Rs 1000 INR and it showed the same error message. Again i tried to debit for Rs 1000 and it came like Insufficient Funds error. Then I checked my balance in the nearby Bank Of Baroda ATM it showed like i have only Rs 189. So I request you to take action as soon as possible.

                                    Kindly do the needful.

                                    Please find below the transaction details and do the needful ASAP.

                                    Transaction Details
                                    Account Number [protected]
                                    Transaction Date 7th May 2013
                                    Transaction Amount: INR 2500.00
                                    Customer ID:[protected]
                                    Customer Name: Selvakumar G
                                    Contact: [protected]
                                    ATM Name: Yes Bank ATM,Tambaram Sanatorium.
                                    Time: 9.30 PM

                                    --
                                    Thanks and Regards,
                                    Selva Kumar.G
                                    Mobile : [protected]
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                                      E
                                      ektamit03
                                      from Delhi, Delhi
                                      May 6, 2013
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                                      Address: South West Delhi, Delhi

                                      paid all my car loan 415000.00 in march 2013 but noc is not recd till date.

                                      loan agreement # AU[protected] .

                                      i was asked to pay Rs 695.00 because cheque # 579449 of pnb , nangal rai , janak puri , delhi was returned by bank with the
                                      reason ACCOUNT CLOSED on 21/02/2012 (HAVING SUFFICIENT BALANCE IN A/C) and later on cleared on 27/02/2012.
                                      I WAS NEVER INTIMATED FOR THE CHARGES IMPOSED TILL I ASKED FOR NOC.

                                      HOW CAN I BE MADE RESPONSIBLE FOR THIS BLUNDER ?

                                      COPY OF MY BANK STATEMENT HAS BEEN SUBMITTED IN AXIS BANK LOAN CENTER AT ASIF ALI ROAD , DELHI.ON 9/4/2013 WIDE CRF NO. RA513016 SR 146117 WITH CUSTOMER CARE OFFICER NAME DIMPLE AND EMPLOYEE ID 36183.

                                      regards
                                      GANESH MAL SAGTANI
                                      +1 photos

                                      Car — N.O.C

                                      I have settled my car loan A/C on 23.02.2010 by cash Rs.165800/ as claimed by you for the full and final settlement.But sitill date I was not given the N.O.C for the cancellation of endorsement made in the R.C book of car TN 37 BB 3074. You are wholly responsible and any further delay will cause make good of all losses etc. by you only

                                      CAR LOAN — For NOC

                                      Dear Sir
                                      I have a car loan in your company but I am already pay your all EMI.So please send me my NOC. My loan account no-LAPUR[protected].
                                      Thanking you
                                      Regards,
                                      Purna Mishra

                                      Car — Noc

                                      I had taken a car loan in 2004 for 3 years. I promptly completed the loan in time but I have never got the NOC till date. My Loans /ac No. MADM00009065. Kindly help me procure the same. I reside in Ahmedabad.

                                      CAR LOAN — CAR NOC

                                      I have registered a complaint on 14th. My vehicle met with an accident ..which is total loss vehicle..but could not transfer the vehicle for which the noc is must. So please help me iin getting the noc urgently. I shall be thankful to you.

                                      Sureshbhai patel
                                      Regd No-GJ 17 C 8969
                                      Finanacied by GMAC
                                      CELL NO- [protected]
                                      Regarding closure of my car loan account/agreement no - AUR[protected]

                                      Dear sir

                                      I Sujata Dey was a customer of your bank since long. I had purchased a EON era plus Car loan of Rs.297000/- on dated 15/12/2012. It was for 5 years means 60 EMI. But till now I had not got NOC. Because approximately Rs.25000/- EMI pending and outstanding amount. Nobody in axis bank give me any documents for closure of this loan. They all said we send for closure but approval not comes. I surprised that any one wants to close her loan but bank not support me. Please clarify this issue.

                                      Waiting for your early response.

                                      Thanks & Regards

                                      Sujata Dey

                                      [protected]

                                      [protected]
                                      Dear Sir
                                      I have a car loan in your company but I am already pay your all EMI.So please send me my NOC. My loan account no- AUR[protected] karelibug, vadodara [protected].
                                      Thanking you
                                      Regards,

                                      VIPUL PATEL
                                      [protected]
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