Claimed

Axis Bank Complaints & Reviews

2.6
Last updated Apr 22, 2024
Complaints 12951
Resolved
6557
Unresolved
6394
Quick Links
Statistics
Share
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Axis Bank
Customer Service Contacts

Axis Bank Phone Numbers

Toll free
1800 103 5577
2501
1147
Phone
+91 22 2764 8000
1341
711

Axis Bank Website

Axis Bank Head Office Address

Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India
400025

Axis Bank reviews & complaints page 584

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mesak
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

A/c debit while making payment for online pan card correction but shows payment error

Today i was applying for corrections in my PAN Card through online. While transferring funds through Axis Bank net banking, the money was debited but the acknowledgement was not received.
Later on i check transaction track status (https://tin.tin.nsdl.com/pan/changemode.html), but it shows payment error and need to do another transaction. Then i do another transaction using my SBI net banking and payment was successful and got the...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
drrenu
from mumbai, Maharashtra
Report
Copy

consolidation charges and non transaction charges

Address:Mumbai City, Maharashtra

hi,

Renuka Shetty
A/c no. [protected]
bhandup west

I HAVE BEEN CHARGED 3593.46 as CONSOLIDATION CHARGES AND NON TRANSACTION CHARGES....ACCORDING TO RBI GUIDELINES AND AXIS BANK SERVICE CHARGES THERE IS NO REFLECTION OF SUCH CHARGES LEVIED ....ADDING TO IT NO SATISFACTORY EXPLAINATION IS PROVIDED BY THE BANK AUTHORITY..I HAVE ALREADY EXPLAINED IN COMMENTS IN DETAIL 7 DAYS BACK REGARDING THE...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
elangeeran
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Forgery of Personal loan Interest Rate - Reg

Address:Chennai, Tamil Nadu

I here attached the correspondence which i communicate to AXIS customer care.
Further what can i do?
Kindly suggest.


Dear Axis,

Actually i don't know, what is the procedure / control system you can follow the personal loan.

Now our executive says the loan sanction letter will not issue at the initial time, after one year complete the personal loan dues automatically...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
RajashekharVelupula
from Hyderabad, Telangana
Report
Copy

Debit Interest / Card Cancellation

Address:Hyderabad, Andhra Pradesh

Dear Sir / Madam,
I am Rajashekhar Velupula, Axis bank Credit Card Customer, My Card No: 5241XXXXXXXX1121.
For January Moth Bill Total outstanding is Rs. 58500/- Due Date is 30th Jan.
On 29th Jan online Payment made (#[protected] INR.28500.00; again on 2nd Feb Online Payment made (MICI[protected]) - INR.30000.00
On 9th Feb Debit Interest affected - INR.3276.66, Service Tax @ 12.36% - INR.405.00.
I have sufficient...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shawbikram90
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor banking service

Address:Bardhaman, West Bengal

My brother is facing problem regarding withdrawal and transferring of money.He was harassed by bank branch manager since 5th march 2013.Yet, they didn't give our own money by showing various causes like shortage of liquid money and having problem with link to transfer of money etc.They just want to hold our money in their bank to meet his target of revenue so that he can get his incentives but as a banker he doesn't care for his...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shymoly
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment

Address:Maharashtra

Hi,
This is regards with the credit card outstanding payment of my husband Mr.S Sarkar card no#[protected], we were making timely payments on our card till 2009 however after that we relocated for sometime and settled back again in Mumbai due to which our payment was discontinued , however nobody tried reaching us in between these years, yesterday 25th March i got a call from Ms. Pragati ([protected]) falsely posing as an...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
D
Durai Kannan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction password reset

Address:Chennai, Tamil Nadu

Few days back, I was prompted to reset my netbanking login password and transaction password while trying to login to my account . After resting my transaction password, I am not able to do any online transactions.

Please reset my transaction password as soon as possible and intimate the same to me.

Regards,
R. Durai Kannan
Ph: +91 [protected],...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hunti
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund of processing fee

Address:Central Delhi, Delhi

Sir, I had applied for home loan from Axis bank at Asaf Ali branch, Delhi During July 2012. For that I had given the sale deed between the purchaser and the seller wherein, the value of the flat was also mentioned. Our demand was Rs 23 lacs which they accepted and provided the sanctioned letter and meanwhile processing fee of Rs 11500/- was debited from my account. But to my surprise after few days they mentioned that the bank is unable to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Khushboo Khare
from Shahjahanpur, Uttar Pradesh
Report
Copy

cheque book

Address:Uttar Pradesh

Dear Sir,

I have submitted a request to issue a new cheque book on more than 15 days back .
But till now i have not received any cheque book neither any thing from your side why its delay.
Kindly see this matter its urgent.
m.- [protected] my A/c no. last digit no. is 31671524 on the name of Khushboo Khare.
Regards,
Khushboo Khare
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
amit sharma 2003
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cash not received from atm and debit my a/c by 20000/-

Address:Madhya Pradesh

sir
i have a new current account with axis bank ,i used my debit card at axis ATM in jagatpuri, delhi.
ATM machine doesn't deliver money neither any sound of counting made by machine,but debit my account.
i had complaint in regarding that in my branch but till yet money not credited in my account.
i felt cheated by bank.
kindly help me save my money .
detail as below:-
name AMIT KUMAR...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
ranjay143
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

miss communication by bank or misused my detail by anyone

Address:Panipat, Haryana

Dear sir/madam My self Ranjay kumar.few days ago i got a letter for KYC updation on my address Ranjay kumar s% sh. Ram balak singh 519/6 durga colony.near powe house samalkha.panipat. Problem is that i never open any account by myself in your bank.But few year ago i had join a commision based job in a RCM Company.i thought that company may be will have been open my account in 2005. so sudden receive your letter i thought my account still...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
santo74
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debit Interest in Credit Card Statement in 09-03-2013

Address:Hooghly, West Bengal

My credit card No. [protected].
My last month due was Rs.15536.31 with due date[protected] and I have paid Rs.15000 within my due date.
But,I have been extra charged by Rs.747.01 as a DEBIT INTEREST and Service Tax of Rs.92.33.

I don't know why I have to pay this extra charges.
Please note that ATM machines only accept the round off amount.

For reference,the credit card statement...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
moorthyforu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Joining fee Credit card

Address:Karnataka

Dear Sir,

I have cancelled my Card as i dont want to pay any Joining pay.

Please find the below issues from Axis Back.

1) First your bank employee called and said this card is free of cast as i am salaried employee and forced me to take this card.
2) After receiving first 3 months i have not used this card, immediately after my first transaction...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
A
anubh44
from Gurgaon, Haryana
Report
Copy

Charges on withdrawing my own money

Address:Gurgaon, Haryana

I have a saving account in Axisbank. Recently I had to make a withdrawal of 12 lacks rupees in one go from my account. For that I went to my base branch office with the cheque. First they refused to give the money as they need 1 day prior notice for any cash beyond 8 lacs. Then I asked how much money they could provide right now if not 12 lacs. They said they could give 4 lacs only currently and rest I can withdraw later. Since I was running...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
chintan brahmbhatt
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund credit card fees

Address:Kutch, Gujarat

respected sir,

i was 3 time inform throw telephonic & mail. to axis bank i have not receive my 500 rs. customer care dept. not except my complain and branch received my complain due to mistake by branch.

actual the scheme was after credit card dispatched 45 day u was spent 5000 rs so credit card fees 500 rs was re fund. but i will credit card received bank side late. so i...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ruchita123
from Delhi, Delhi
Report
Copy

POOR CUSTOMER SERVICE AND FAKE INTERNET BANKING SERVICES

Address:Bikaner, Rajasthan

Hello Sir,

Greetings, I have a complaint against AXIS BANK Hyderabad as they are not providing me a simple information. I had an account with Axis Bank Hyderabad from Aug 2008 to July 2012.My Customer ID is[protected]. In May/June 2011 in I lost my three signed cheque and I stopped those cheques through internet banking as soon as I got to know.Now I am in a legal trouble because of the poor customer service of Axis Bank's...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
promvid
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LOCKER

Address:Hyderabad, Andhra Pradesh

Axis bank told me that i need to invest at least 25k P.A for 6 years to avail locker facility. I believed that investment would be in my account itself. Now they ask me to pay 25k for MAX NEW YORK Life Investment Plan . They had not mentioned MAX NEW YORK Untill today.
1) Is it mandatory to enroll in MAX NEW YORK Investment plan for a small size axis bank locker ?
2)Which bank does not have such a criteria?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kanala.aruna
from North Lakhimpur, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

After making the payment also interest charges & services tax levied to my account

Address:Hyderabad, Andhra Pradesh

My name is Aruna. My credit card number : [protected]. In November I didn't received the stmt so i didn't made the payment. In December I made the payment of Rs. 7576/-. In Jan month also I have make the payment of around Rs.4500/- (late payment, interest & service tax) of December as made the payment less. Last month EMI payment was Rs.3788.25/- due date was on 02-Mar-13 & I made the payment of Rs.3788/- on 18-Feb-13...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vijaykumarkn
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irresponsible

Address:Bellary, Karnataka

I have been banking wioth Axis bank since 7 months. I am not getting the proper services from the bank guys in Bellary. irresponsible guys. I asked them to update my email to receive email statements, but they changed the mobile number, I think they cant read their own forms. UNPAD GAWAAR.

I have a current account with partnership firm, both the partners have to sign the check to pass, But we have made only one signature, even...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
debasish mazumdar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not changing DOB

Address:Punjab

Dear sir,
I requested so many times to Axis Bank customer care that I cannot generate telepin for my credit card no 4718 xxxx xxxx 2288. they given request id as 7302487 , 7312590 and 7314301. customer executive told me to problem is dob not matching so I have to submit DOB proof so I am attaching pan card as a proof. I don t have any other .. I so many times mail earlier to for the same problem which I am facing. so pl. changed the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy