Axis Bank Complaints & Reviews

HI

This is Ramana. I have a bank account with Axis Bank. On June 07, there was a debit of Rs. 76000 in the midnight, for a trasnaction regarding which I have received a sms alert. Hwoever, I have not amde any trasaction neither I hjave authroised anyone to perform the trasnaction on my behalf. Further, on the enxt day by the time I realised this issue and reached the bank, there were couple of trasactions and all of them put toegehr ampunted to Rs.150000/- which was debited from my acounts. IO have raised this issue immediately with Axis Bank and till date they could only pay back Rs.76000 into the account. The balance amount is still pending from the bank's end. I am completely dependetn on these savings and failed to realise that the bank is taking such a long duration for paying back my money to my account. I have approaached the ombudsman and uinfortunately there is no progress from that front too. In this regard, I would need an immediate response from the Bank as this is a complete failure of customer service and reliability when the bank does not have control on the funds of the customer.....

My contact are given below :

Shesham Ramana
Mob: +91 [protected]

I have 6 Account including 2 current account in sect 62 Branch,Noida i request for cheque book 19 July 2013 but still not recv. i ask bank for what about my cheque book they people said i cant do any thing this is procedure they dont know any thing about how to handle emergency situation.
worst bank or Branch Manager i dont know?

so avoid banking with Axis Bank sector-62 Noida

Anup Singh sachan
[protected]

KMDA-AXIS BANK HOLDS BACK FLAT APPLICANT’S MONEY
I wrote the following complaint letter to Axis Bank a month ago about non-receipt of application money for KMDA-AXIS BANK but received no reply. My application money of Rs.50,000/- has been held up by your bank.
PLEASE REPLY.
PRATANU BANERJEE
[protected]
Axis Bank Ltd
85,Prince Anwar Shah Road
Kolkata 700033

SUB; REFUND OF KMDA Flat APPLICATION MONEY
Dear Sir,
I received a letter (enclosed) from the Public Information officer in reply to my query under RTI Act that the application money for Vaishnavghata-Patuli – LIG Flats have been refunded by your office since 26.6.12. But I have not received my refund even after one year.
I had applied for an LIG flat offered by Kolkata Municipal Dev. Authority at Vaishnavghata-Patuli Area Development Project with a pay order No.078953 for Rs.50,000/- drawn on Axis Bank. My application no was 00141.(receipt enclosed) I had submitted my application to Dunlop Branch of Axis bank.

i have neither received any allotment of flat nor got refund of my application money till date. In the brochure KMDA promised to refund application money with 8%interestif refund is delayed beyond 3 months. Where has my money gone?
Please refund my application money with interest without further delay.
Yours sincerely,
Pratanu Banerjee
3B NORTHERN AVENUE
KOLKATA 700037

Hi,

Without my knowledge the ever worst AXIS bank has been debited Rs 1,500 amount from my account and also blocked my savings bank account transaction due to credit card account closure even I do not have any balance to pay for my credit card.

I had informed several times to the worst AXIS bank credit card customer ( IS IT REALLY A CUSTOMER CARE...??) section and told them please close my credit card and I had no balance in that,

But all of sudden, they debited Rs, 1,500 from my savings bank account and they also blocked my saving account transaction without any prior intimation.

I AM REQUESTING ALL PLEASE PLEASE DO NOT CHOOSE AXIS BANK FOR ANY OF YOUR TRANSACTION,

I'm not seeing any such worst bank like AXIS BANK.

Ia am also requesting whoever is affected from AXIS bank please reach out to me, we will form a forum and raise a bulk complaint against AXIS BANK,

expecting your co-operation.

Thanks,
Saranya

Dear sir/madam,


This is inform and also register comlaint against axis bank batala With details that we have opened account of my daughter with 1000/- after few month the bank had deduction consolidate charges Rs.500+61.80 dt 29.12.2012 from my account.After meeting with bank manager mr neeraj & staff they told to us now the account is opened with amount 5000/- then we had deposit amount of 5000/- as per bank system.After few month dated 22/06.2013 again deduction rs 500+61.80 consolidate charges.After talked to bank official Mr neeraj said that now the scheme has strated from Rs10,000/-Now you hav to deposit Rs 5000/- again in your account.

This is totally harassment with customer.I request to kindly register complaint aganst Axis bank samad road Batala and also revert my debit entry to account immediate.

With Thanks,

Regards,


Madan Lal

Kiran Barnal U/G pinki
account no [protected]
Ground Floor, Plot No. 13, Jalandhar Road, 143505
Shastri Nagar, Batala
[protected]Axis Bank Batala

Never ever go for Axis Bank Credit Cards, they charge you interest even if you have paid your dues, interest even if you have paid your EMI s on time
They dont reverse interest which they have charged God knows for what!!!
Stay away from Axis Bank Cards Bitter experience I have had with them.
Harshad

I have an A/C [protected] of axis bank sirsa haryana , bank has sent me an netscure one touch device without my need and order also debited 900/- in my A/C without any information. i try many time to sent device back to the bank but they refused , so i will come to u the resolve my problem and retrieve my money

thanks

I have requested for a new debit card as i missed my old one i personally visited the branch in Anna Nagar East and applied it but when i called the phone banking on 12 July 2013. There was a Customer Service exe named Rahul who took the call the person hardly knew English when i requested him to connected ti his Manager he transfered the call to the Floor supervisior named Karthick.
Who told clearly that he cant help as they have not recieved the application or track the status.

When a phone banking officer cant tell that whoelse can help me.

No please dont tell me to visit the branch as that has been my routine everyday.

Can any one help me on that...

Hi,
This is with reference number 4972935 which I received from Axis bank for the complaint made. I have given so many complaints even by calling the customer care regarding this matter.
I don't have any account with Axis bank and I still receive bank statements of another person. I am getting annoyed by these monthly mails from Axis bank which I should have not received at first place.
I had mentioned them clearly so many times over phone and via email too that the person who is supposed to receive these email is different than me and he might have wrongly given my email id. So I also requested to contact that person and either ask him to change email id or you change on his behalf after confirming new email address from him. I have given reference number to this but nobody is following further on this case.
In my last email I also mentioned that I will go to ombudsman in this regard if they don't take any steps in this regard. But then also I did not hear anything from AXIS Bank either via email or over phone.
This was is to mention that as Axis Bank has failed to resolve this issue; I had already provided the last 4 digit of the account number of the customer whose statement I am receiving and full name of that customer. In spite of this information they failed to find the customer in their database; this really shows either poor knowledge or poor system they have in house.

I hope this will get resolved sooner than later somehow

Regards,
Sandesh Kamble

Axis Bank Employees Cheat Customers. I had applied for a personal loan of 1.5 Lacs and the representative made me sign blank documents and i had applied for a three year repayment tenure the representative (Mukesh Kumar) without informing me made the repayment tenure 5 years. Even after complaining and speaking to the managers no action has been taken no help provided.

I have salary account of Axis bank.So they offered Credit Card of MYCHOICE Category. In this card i have 5% cash back offer for electronics items i am purchasing. On 17/5/2013 i purchased a mobile from Poorvika Showroom in Chrompet,Chennai. We may all aware that Mobile comes under electronics category. But i didn't get Cash back offer. When i contacted bank through mails they replied as my purchase is not under their Merchant Code. They are making fool of customers. How we customers know their Merchant Code. Please take into consideration and stop this kind of fraud. Also help me to get the cash back facility what is offered to me. I attached screen shot of Axis Credit card offer description & Trails of mail that i communicated with the bank

Hi,

This is Piyush Agrawal,I am living in Ahmedabad and using Axis bank since many years. My A/c No. [protected]. from last two year this baks are duducting some consolidated charges without giving any prior information of Rs.3000/- approx. consolidated charges. Whosoever not even have minutes to let me know adjact about consolidated charges of the bank a/c.

Due to these reasons I am not maintained minimum balance in my account. I would like to know that is there any government's rule that can take some actions against it??? Please help me in this manner that can able to get my money back from the bank.

Please advice me for the same.

Piyush Agrawal
[protected]@yahoo.com
Ahmadabad
Mob: [protected]

Net Banking & SMS Banking Department of AXIS BANK really sucks. On top of that the customer service team which is based in Chennai doesn’t know what to do.
Since 10th June, 2013 I am raising complains and still it has not been taken care of. I have launched a complain in Customer Service on 10th June, the complain no is 7776679, which was suppose to solve by a TAT of 72 hours which not happened. Again I raised a complain on 21st June and the complain no is 7825156, where I spoke to the floor Manager Mr. B Sebastian and he has assured me that this will be rectified by Monday and he will call be back on Monday. Still No reply and no solution.
Again I called up customer service department on 24th June where I talked with Mr. Ashok P, Mr. Bhrat P (Floor Supervisor), Mr. Sibachandra and Mr. Kartik Sundaram (Floor Supervisor), out these Mr. Ashok P was very rude. He was not ready to transfer the call to Mr. Sebastian and keep on arguing.
It’s really pathetic service of AXIS Bank, where customer is facing problem since 10th June and has not been taken care by concern department. Even not a single call from the technical team to know whats the exact problem and sending me irrelevant emails and asking my details and phone number again and again.
I am taking this matter to consumer forum and all, because now it’s enough, since 10th June you guys had 14-15 days for the resolutions but you can't able to solve it. So it’s better close the account with AXIS bank and back with someone else who can give quick resolutions. As no one has so much of time in writing big emails every other day and calling customer care and wasting half an hour on daily basis. So it will be better to get out of this.
My Details:
My Account No is [protected].
Customer Id:[protected].
Mobile No: [protected]
Bank: Axis Bank Branch: AIROLI City: MUMBAI State: MAHARASHTRA
IFSC Code: UTIB0001564
MICR Code:[protected]
Branch Code: 1564
Address: GROUND FLOOR, SHOP NO. 6,7,8 & 12 SHIV SHANKAR CHS, SECTOR NO.6, AIROLI, NAVI MUMBAI, DIST. THANE, MAHARASHTRA, PIN 400708

For my Bank account, my Internet banking is not working. I connected with that agent who was opened my account. He is not responding any think. I also visited one Axis Bank Branch. But they did not show any interest for helping me. I also mailed to Axis Bank Customer Care mail address. But still waiting for reply from more than 1 week. According to me Axis Bank provide worst service in Banking Field. They are still behave like Bank in rural Area.

I was having an savings account with Axis Bank Tollygunge branch. Based on my account the bank also offered me a Credit Card. In February 2013 physically went to the bank to close my bank account and cancel my credit card. The branch employee took my credit card cancellation request and physically destroyed my credit card by cutting it into 4 pieces. They also acknowledged the receipt of my credit card application by giving me a photocopy of my application with the branch seal. When I cancelled my Credit Card there was no outstanding on my card. In May 2013 suddenly I received my Credit Card statement with Rs 112.36 outstanding as my credit card renewal fee. After which i have written to Axis Bank customer service to resolve this issue and also went to the Axis Bank Tollygunge branchon 13th May 2013. The branch employee in charge of credit card was completely reluctant in helping me and gave me the email address of yashojit.[protected]@axisbank.com. I also wrote a mail to this person on the same day to which he never responded. Today I got a mail from the bank that after adding penalty and interest due to non payment of Rs112.36 my current outstanding is Rs456.96. Now I need to take some serious action against the Axis bank Credit Card Division and the Tollygunge branch. Please help.

Dear Sir/Madam,

Myself pankaj sharma . currently working in Singapore for Visa Inc .I am an Indian Resident . I want to bring your attention into the fraudery happened with me . I have booked one flat in Blossom county project in Noida Expressway, builder name " Logix Infrastructure Pvt Ltd " . On 25th March I have send one cheque
( cheque number 075962 ,Axis bank , amount Rs 3,55,406/- ) to the builder's name " Logix Infrastructure Pvt Ltd " ( A/c payee ) for my booked flat . But This courier never reached to the builder and on 2nd April i came to know that my cheque was encashed by Unknown person " Mr Robin " and transfered the money to his account in the same bank and Branch ( Axis Bank ) . When i enquired with First flight , Initially they said that The courier was delivered on 28th March . When i asked for POD ( Proof of delivery ) , Then they ignored and said that The bag was stolen and they have done FIR on 29th March . I immediately informed the Branch Manager Axis bank and they suspect on the Account holder and Frozen his account and they confirmed that he has 385000/- in his account . I am unable to understand how he had encashed the cheque in his name whereas it is in my builder's name " Logix Infrastructure Pvt Ltd " .I have been sending the cheque since last two years to the builder . But this is the First time This fraudery happened with me . I suspect that Mr Robin has done some alteration on the cheque and encashed it in the bank , There might be a chance of involvement of Axis Bank staff and Courier people . At present , i have been following with Axis bank Since last 60 days . But every time they are saying that They are investigating, I tried to lodge a FIR at Ragouri Garden on this fraudery through my My Cousin brother " Varun Sharma , mobile - [protected]" . who is staying in Noida . But Police inspector not filing the case on behalf of me .
Please help me for resolving this issue and recovering my whole amount (Rs 3,55,406/- with interest .
I also want compensation from AXIS Bank and first flight of my mental and financial harassment .
Also , I have files a case with RBI . COMPLAINT NO-[protected]-AXIS BANK


A/C number and Bank details of Mr . ROBIN , Who has done this fraud . Also , providing you the bank details where it is happen .
==========================
Name - Mr . ROBIN
A/C - [protected]
Amount - 3,55,406
Mobile number - [protected] , I m not sure about mobile number , You can verify with the bank .
=============================
Bank Details : -
Bank Name - Axis Bank
A-11, Vishal Enclave, Opp. Rajouri Garden, Delhi – 110027
Ph: 25163114/3831
Email : [protected]@axisbank.com.
===========================
My account number A/c [protected]
Joint Holder name - Anuradha sharma / Pankaj Sharma
The chqeue was signed by my wife .
==================================

Thanks ,
Pankaj sharma
Email id - Sharma.[protected]@gmail.com
Mobile - +[protected]

I have Submitted requested for Closure of Account number [protected] on 24th January 2013.

But Still I did not received any message or call that my account is close and i am receiving alert about that account that sms banking is chargeable and many other such message.

I tried to login to net banking and its still i am able to login to my Net Banking.
Instead they should have close my account and also close my online net banking account.

You can see screenshot that i can log in on iconnect of axis dated 14.6.13

Applied for home loan. Processing is started in Jan 13 Goa Branch. Very poor staff and non educated staff. The person who took application Mr Abhijeet kept file open for two months . In March I came to know that he left Axis. After follow up I was diverted to a new fellow. Unfortunately this is his first assignment of Home loan handling. He asked for new login . I did same process which was done in Jan 13. Since then this boy is trying to Get my approval of Home Loan. So far 9 times I have given different documents. Sometimes he misses to take sign, sometimes he ask for a document which is very unique. No clarity on required documents.Fade up with this.Its June now and still the application is not approved. Loan application number is 1239729 . I am claiming to get my processing fee back with interests.

Sir,

Sub: Regarding home loan

I have taken home loan from axis bank ltd. for purchasing a flat in the
scheme, “OZONE

AANGAN”.


Agreement number: PHR[protected]


Name: HIMANSHU H. LODHA

I have so many complaints with your bank regarding this loan. I can’t
state all of them here.

I am completely unsatisfied with the way my case was treated and I feel
that I have made a

big mistake to take the loan from axis bank.

All this was intolerable. But then even after so many things a big
mistake was made by your

bank.

The problem is related to disbursal of the amount to the builder.

The first disbursal from your bank was of Rs.525000 on 5/6/2011.

The bank started charging interest on this amount from that particular
day. The builder also

got the cheque at the same time. So it was fine

Next disbursal was of Rs. 450000.


I have signed the application for the disbursal in the month of March
2011. So we thought


that the disbursal was done.


In your statement also, the date of disbursal is 7/3/2012. The bank
started charging the


interest accordingly from that period.


But this cheque was not received by the builder. There was no payment
made to him for the


said amount in that particular period.

This we came to know at the time of 3rd disbursal. At that time builder
told us that he has

not received any amount except the first amount of Rs.525000.

We informed this in bank and after complaining again and again , they
paid Rs. 450000 and

the third amount of Rs. 180000 to the builder. This was done on the
dates, 23/10/2012 and

5/11/2012 respectively.

The case in that from the period of 7/3/2012 to 23/10/2012, the bank
has charged us the


interest for the amount that was not disbursed at all.

This comes to approx. 8 months and the amount for the same comes to
approx.Rs. 30000.

We have attached all the documents with this application. Kindly go
through the

statements.

I have given this application at Ahmedabad branch head office also.
They did not gave me proper answer and just told me that they will get
back to me.

ITS 3 TO FOUR MONTHS NOW THERE IS NO RESPONSE FROM THE BANK. WE REQUEST YOU TO SEE THE MATTER AS IT IS BANKS FAULT AND BECAUSE OF THIS THEY ARE NOT DOING ANY ACTIVITY FOR THE SAME

REGARDS

HIMANSHU LODHA





Regards

Mr. Himanshu H. Lodha

Dear Sir,
My S.B account is in Axis Bank vide no.[protected]. I am senior citizen living in small town of Gujarat .At the time to open A/c in Axis Bank, the sales man of Axis Bank told us that please open a new A/c in our Bank and we will provide you free ATM card at free of cost and so on. So, I open a new A/c in Axis Bank but after 3 months I become know that they have charged rs.106 and also know that they will charges rs 106 every year. And this way they have cheated me.

2nd thing I have also taken policy from Axis Bank on trust of salesman name Nimesh Chandarana of Max Life Insurance policy no.[protected]. But now i need money bcause my son is not giving me money that much. So, when I go to Bank they told me that your policy is in lock in period and also you have to pay 20,000 every year for 6 years. So, please help me to close this policy and back my 20,000 which I had given this year.

I am senior citizen and I am fed up of this bank.

Thanking you
Your's faithfully
Bipin D Shah
[protected]