Axis Bank Complaints & Reviews

I here attached the correspondence which i communicate to AXIS customer care.
Further what can i do?
Kindly suggest.


Dear Axis,

Actually i don't know, what is the procedure / control system you can follow the personal loan.

Now our executive says the loan sanction letter will not issue at the initial time, after one year complete the personal loan dues automatically...

Dear Sir / Madam,
I am Rajashekhar Velupula, Axis bank Credit Card Customer, My Card No: 5241XXXXXXXX1121.
For January Moth Bill Total outstanding is Rs. 58500/- Due Date is 30th Jan.
On 29th Jan online Payment made (#[protected] INR.28500.00; again on 2nd Feb Online Payment made (MICI[protected]) - INR.30000.00
On 9th Feb Debit Interest affected - INR.3276.66, Service Tax @ 12.36% - INR.405.00.
I have sufficient funds in another (ICICI) bank, but online password got blocked due to this reason. I made payment two days delay.
Please consider this was first and last. Next time, it won't be repeat. my side. Please accept my request and reverse debit interest charges.
If reversal is not possible from your side, please accept my card cancellation request. I am not in a situation to pay debit interest charges. This is my kind request.

Regards
Rajashekhar Velupula
+91-[protected],
[protected]@gmail.com

My brother is facing problem regarding withdrawal and transferring of money.He was harassed by bank branch manager since 5th march 2013.Yet, they didn't give our own money by showing various causes like shortage of liquid money and having problem with link to transfer of money etc.They just want to hold our money in their bank to meet his target of revenue so that he can get his incentives but as a banker he doesn't care for his customer who is in need of money.Gautam is the branch manager at guskara axis branch.He is responsible for whole matter.


Bikram shaw
ph:[protected]

Hi,
This is regards with the credit card outstanding payment of my husband Mr.S Sarkar card no#[protected], we were making timely payments on our card till 2009 however after that we relocated for sometime and settled back again in Mumbai due to which our payment was discontinued , however nobody tried reaching us in between these years, yesterday 25th March i got a call from Ms. Pragati ([protected]) falsely posing as an...

Few days back, I was prompted to reset my netbanking login password and transaction password while trying to login to my account . After resting my transaction password, I am not able to do any online transactions.

Please reset my transaction password as soon as possible and intimate the same to me.

Regards,
R. Durai Kannan
Ph: +91 [protected],

Sir, I had applied for home loan from Axis bank at Asaf Ali branch, Delhi During July 2012. For that I had given the sale deed between the purchaser and the seller wherein, the value of the flat was also mentioned. Our demand was Rs 23 lacs which they accepted and provided the sanctioned letter and meanwhile processing fee of Rs 11500/- was debited from my account. But to my surprise after few days they mentioned that the bank is unable to pay 23 lacs because there was some problem with the technical value of the flat. To your info, the bank was in the panel of the builder. The builder is Star Realcon and the project is Star Rameshwaram, Raj Nagar Extn, Gzb, UP. My query is when the bank was in the panel didn't they know the technical value of the flat? If they knew then why they did not tell the customer before hand? Why did they take the processing fee. I want my hard earned money back. Please help me.

Sarmistha Barman
Subhash Chowdhury
47, Sec-12, Pkt-7, Dwarka
New Delhi

Dear Sir,

I have submitted a request to issue a new cheque book on more than 15 days back .
But till now i have not received any cheque book neither any thing from your side why its delay.
Kindly see this matter its urgent.
m.- [protected] my A/c no. last digit no. is 31671524 on the name of Khushboo Khare.
Regards,
Khushboo Khare
[protected]

sir
i have a new current account with axis bank ,i used my debit card at axis ATM in jagatpuri, delhi.
ATM machine doesn't deliver money neither any sound of counting made by machine,but debit my account.
i had complaint in regarding that in my branch but till yet money not credited in my account.
i felt cheated by bank.
kindly help me save my money .
detail as below:-
name AMIT KUMAR SHARMA
my ac no. [protected]
debit card no.[protected]
ATM add JAGATPURI, A BLOCK, DELHI (axis bank atm)
ATM code S1C3729
amount requested 20000/-
amount received NIL
amount debit 20000/-
used date 16/02/2013
time 10:30 am

my phone[protected]
[protected]
add: c/o amit electronics
jinsi road 2
lashkar, Gwalior

Dear sir/madam My self Ranjay kumar.few days ago i got a letter for KYC updation on my address Ranjay kumar s% sh. Ram balak singh 519/6 durga colony.near powe house samalkha.panipat. Problem is that i never open any account by myself in your bank.But few year ago i had join a commision based job in a RCM Company.i thought that company may be will have been open my account in 2005. so sudden receive your letter i thought my account still active. so today i went to the panipat branch with that letter & show your executive and then they provide me my account number and customer. I.d. and they get receive my document for KYC ( Pan card/ driving licence) and a passport size photo too. After that i requested to them for passbook.they fill a form and said to me sign that. i signed that and sign also get matched. but when they issue me my passbook there was a big error was shown that there was a diffrent address on it & a large number of transaction detail was updated. After that i requested them to block the cheque book which was issue & ATM card was also blocked my me by calling to your customer care. After that there was a ammount ofabout 10000/- was shown in my account. so i requested them to issue me a loose cheque for transiction by branch. Now actual problem is that when they ask me the varification questions ( D.O.B /mother's name ) that was not matched. So i din't get that what is the actual problem is generated for me by you. is that account is mine or not.

so please check your panel urgently and then inform me what is the actual communication gap. After that inform me and stop the KYC updation process for some time and return me my submitted document on my address at this time. if i get that this account is mine then i'll submit them again.

i shall be very thankfull to you for this type of help.

Note:- My actual moto is that actual account holder is not suffring with any problem and i get my actual account number.

Regards Ranjay kumar s% sh. Ram balak singh 519/6 durga colony.near power house.
samalkha.panipat.haryana

My credit card No. [protected].
My last month due was Rs.15536.31 with due date[protected] and I have paid Rs.15000 within my due date.
But,I have been extra charged by Rs.747.01 as a DEBIT INTEREST and Service Tax of Rs.92.33.

I don't know why I have to pay this extra charges.
Please note that ATM machines only accept the round off amount.

For reference,the credit card statement...

Dear Sir,

I have cancelled my Card as i dont want to pay any Joining pay.

Please find the below issues from Axis Back.

1) First your bank employee called and said this card is free of cast as i am salaried employee and forced me to take this card.
2) After receiving first 3 months i have not used this card, immediately after my first transaction there is a joining fee off 1600 Rs around.
3) Immediately after checking the joining fee, i was applied for cancellation as i am not interested to Joining fee. i was updated to you before my first month statement generation only.
4) now again Feb statement, show that i have to pay Joining Fee. this not acceptable . This is not right process to do from Axis Back.


Sir please help on this. Axis People are fraud . Not even responding my Mails.

My simple Question :: I was Canceled Axis Credit Card as i am not interested to pay Joining fee.
after canceled , still they are asking to pay the Joining fee.
What a Great Bank it is .... NO Words .
Thanking you.

Regards
Krishna Moorthy E

I have a saving account in Axisbank. Recently I had to make a withdrawal of 12 lacks rupees in one go from my account. For that I went to my base branch office with the cheque. First they refused to give the money as they need 1 day prior notice for any cash beyond 8 lacs. Then I asked how much money they could provide right now if not 12 lacs. They said they could give 4 lacs only currently and rest I can withdraw later. Since I was running short of cheques, I rather preferred to come the next day to withdraw the entire amount. Bank also suggest me the same. I went the branch after 2 days and I withdrew 12 lacs this time.
To my surprise, after few days I got a SMS that my account was debited 6000 + 12.5% service tax( 750 ) as consolidated charges( without any proper explanation ). I inquired about the same from call center and they informed me that since i had withdrawn cash more than 10 lacs in 1 go, I was charged and I had to contact my base branch for any further explanation and call center can't help with this. I visited my parent branch asking for the same. Firstly, one of the persons sitting on a counter refused to give the explanation as they themselves didn't know why it was deducted. Then, i reached out to the branch manager. Branch manager inquired at his level and come to the conclusion that i was deducted for cash withdrawal beyond 10 lacs.
I asked the manager why your staff never informed me the same when I came to your bank twice. If they had informed about such charges, I could have made a withdrawal in 2 parts rather that 1. Manager replied, that they have many consumers to attend and they can't inform each and every customer about different charges and it is customer's duty to be aware of the charges. After a lot of arguments, he suggested me to submit a letter explaining the situation which he would forward with his personal recommendation. It has been more than a month already and I haven't got any reply as yet.

respected sir,

i was 3 time inform throw telephonic & mail. to axis bank i have not receive my 500 rs. customer care dept. not except my complain and branch received my complain due to mistake by branch.

actual the scheme was after credit card dispatched 45 day u was spent 5000 rs so credit card fees 500 rs was re fund. but i will credit card received bank side late. so i was talk to branch executive he told me i was re fund u 500 rs. your received date credit card. to take 45 day so i was spent 5000 rs. but i will 3 time complaint. bank was not reply proper.
last time he told me sir u will gave a written application of branch so, was that do it. but......
so, pls this is cheat bank ya executive
executive name- Tushar & mb. no.[protected] ahmedabad branch no.-[protected]


rgds
chintan brahmbhatt

Hello Sir,

Greetings, I have a complaint against AXIS BANK Hyderabad as they are not providing me a simple information. I had an account with Axis Bank Hyderabad from Aug 2008 to July 2012.My Customer ID is[protected]. In May/June 2011 in I lost my three signed cheque and I stopped those cheques through internet banking as soon as I got to know.Now I am in a legal trouble because of the poor customer service of Axis Bank's Bikaner Branch (Basically I am from Bikaner). Main thing is that someone (Whom I dont know) found those cheques and he applied those cheques in Bikaner branch although my cheques were stopped still one employee gave him a memo of "Insufficient Funds".On this basis he gave me some notice of bounced cheque U/s 138. When I approached bank they just gave me a simple explanation that my cheques were blocked on 27/09/2011 but they are not providing me the reason which I entered via online banking.

They just told we can give you this information only nothing else. this is ridiculous how can you just say sorry and regret when a customer is in such a legal problem.They didn't even inform that one of my lost cheque has come in clearing before bouncing it. how can you take this big step without telling your customer and its a known fact that its a crime.

Kindly help me sir I dont know how to solve this matter because my lawyer is saying I have to give a proof that for which purpose I blocked my cheques. please ask them to cooperate me.
I am sending u my email transaction with axis bank nodal officer of axis bank. Please solve this issue as I am in a big trouble.Even i sent a email to RBI nodal officers but noone is helping me in this simple issue that because of bank's fault I am in trouble please help me in this issue

With Regards
Ruchita Khatri

Axis bank told me that i need to invest at least 25k P.A for 6 years to avail locker facility. I believed that investment would be in my account itself. Now they ask me to pay 25k for MAX NEW YORK Life Investment Plan . They had not mentioned MAX NEW YORK Untill today.
1) Is it mandatory to enroll in MAX NEW YORK Investment plan for a small size axis bank locker ?
2)Which bank does not have such a criteria?

My name is Aruna. My credit card number : [protected]. In November I didn't received the stmt so i didn't made the payment. In December I made the payment of Rs. 7576/-. In Jan month also I have make the payment of around Rs.4500/- (late payment, interest & service tax) of December as made the payment less. Last month EMI payment was Rs.3788.25/- due date was on 02-Mar-13 & I made the payment of Rs.3788/- on 18-Feb-13 through my saving account in axis bank as bank is not accepting more the rs.3788/-. I received this month the statement for Rs.3995.14/-. When I checked with customer care they said that due to 0.25ps we didn't received complete payment. the interest charge Rs.184.65 & service tax Rs. 22.82 this charges is levied to my account. There are fooling the customer.

I have been banking wioth Axis bank since 7 months. I am not getting the proper services from the bank guys in Bellary. irresponsible guys. I asked them to update my email to receive email statements, but they changed the mobile number, I think they cant read their own forms. UNPAD GAWAAR.

I have a current account with partnership firm, both the partners have to sign the check to pass, But we have made only one signature, even then they passed the check, Are the bank guys sleeping while working.

These guys are playing with the customers in Bellary, may be allover the world. I asked them to close my account but they are denying it. Disgusting people.

MY ADVICE: DO NOT BANK WITH AXIS BANK, THEY DO NOT CARE ABOUT CUSTOMER ISSUES. POOR CUSTOMER SERVICE, WORST GUYS, DISGUSTING GUYS. UNPAD - ILLITERATE PEOPLE.

Dear sir,
I requested so many times to Axis Bank customer care that I cannot generate telepin for my credit card no 4718 xxxx xxxx 2288. they given request id as 7302487 , 7312590 and 7314301. customer executive told me to problem is dob not matching so I have to submit DOB proof so I am attaching pan card as a proof. I don t have any other .. I so many times mail earlier to for the same problem which I am facing. so pl. changed the DOB so that I can generate the telepin for my card. They every time mailed that

" Mr. Mazumdar, We acknowledge your mail regarding rectification of date of birth on credit card account.We are unable to initiate the request to rectify the date of birth without the valid passport"
Sir pl. tell me if i don not have any passport then i am not able to change the DOB. is PAN Card is not a valid proof?

pl. see the matter i 'll be very thankful

thanks
Debasish Mazumdar
[protected]

I have an salary account with Axis bank Sri ganganagar branch. The payment of feb is not created in my account. In pay slip my salary of feb is 20361 which is not created in my account. My account number is [protected] from Sri ganganagar brach. Pl intimate me on e mail or Mob number [protected], what is fault. The pay slip of month feb 2013 is file attached pl action on this issue immediate.

Respected Sir,

I am Uday Ramchandra Khot having Saving Bank A/c NO.[protected] in Axis Bank Ltd, Cuff Parade Br, Mumbai - 400005.
The Bank has returned a cheque No 074077 of Rs. 3,371/- on 28/02/2013 issued for the loan processing fees of my Housing renovation Loan. When I checked up the online statement on 28/02/2012 at 2.00 P.M., there was no entry in my statement of check return and the balance of Rs. 5000/- was available. After checking the statement I made online online payment of Rs.5,000/- to another person. After 6 p.m. I got SMS from the Axis Bank that my cheque no 74077 issued from my SAVING BANK A/c return unpaid.

My company's Current A/c is in the same Branch and given salary disbursement statement on 28/02/2013 at 10.00 a.m. for crediting the salary in my account. I called up Ms Suchita Verma (Bank Executive) for not receiving the salary credit in my account. My salary was not credited in my account till 3 pm.

In view above, It seems that the bank deliberately and intentionally failed and neglected to credit my saving account thereby returning the chequ just for earning the cheque charges.
There is no clarity in your bank statement, the cheque return entry has to be shown/ reflected in the customer account immediately as soon as it comes to the account so that the customer will come to know about the cheque return. Instead the bank is sending the SMS after returning the cheque so as earn the income by way cheque return charges.

Thanks & Regards

Uday Khot
[protected] / [protected]

S.B. A/c No - [protected]