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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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bhavin gandhi
from valsad, Gujarat
Jan 12, 2013
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Address: Valsad, Gujarat

This bank has charged unwanted charges from my savings account mentioned above. When contacted they informed me that they have sent official communications to me regarding the transactions. But till date I have not received any letters or messages from them. Once they have deducted money from the account as I have not maintained the minimum balance. Then I have deposited cash to keep the minimum balance. I deposited Rs.5000/- in the account. Then also they are deducting unwanted charges for last three months of Rs.1350/- This is totally unfair and a public nuisance. I can not expect such things from our great India. They are not communicating anything to me. I am a common man and having a low salary and I am facing difficulty when unwanted debits are coming to my account. Sir please see this complaint very seriously as it is creating many complications for all other people also in my locality.

Savings Account No [protected]

AXIS BANK
Opp: Avabhai Highschool,
Halar Road, Valsad, Gujarat State
Aug 13, 2020
Complaint marked as Resolved 
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    I
    irtesh_ritu
    from Surat, Gujarat
    Jan 11, 2013
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    Address: Thane, Maharashtra

    dear sir

    i use credit card of axis bank in 2008 .when i get new card i got a offer of free airfare ticket return and i get a letter in written from bank
    i use some months credit card and when i tell them to send my air ticket which is free for me then they not send
    i send so many mails to them, but not get any reply
    i not pay last bill of bank appx 8000 rs ..in last 2 years i get call from bank and i tell them to send my ticket and u take ur money and their employee tell us that they get back soon and give some solution
    yesterday i got call from them and they again say that they settle the account so i agree and i tell them top send me ticket also
    now today i got call again and they are using abuse language with me and my company staff also ..
    bank employee use so many bad langaugae and also with my company staff and collegue
    i wanna coplaint for this to police also and in consumer court also
    so what to do please suggest and also from your site for this kind of language use wil u take any action on that
    please inform
    Aug 13, 2020
    Complaint marked as Resolved 
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      R
      RANJORE SINGH
      from Hyderabad, Telangana
      Jan 10, 2013
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      Resolved

      Address: Pune, Maharashtra

      Home Loan -Sir,

      MY NAME IS RANJORE SINGH ( I.A.F)

      I have home loan A/c No.[protected] from Axis Bank.

      Axis bank has not communicated me any change in my EMI

      When i called to them at Bhandarkar Road Pune branch

      AND ALSO IAM NOT GETTING THE YEARLY STATEMENT THAT HAS TO BE SHOWN FOR THE TAX DEDUCTIONS .

      PLz............................. SEE INTO IT ASAP. MR RANJORE SINGH ( I.A.F)

      MY ADDRESS : RANJORE SINGH (I.A.F) FLAT NO- 104 DHANLAXMI VIHAR NR , MARATHI SCHOOL, DHANORI PUNE : 411015.plz
      Send
      The
      Email
      Showing
      Bifurcations of. Principal component and interest component at my email id asap. Today

      MY EMAIL ID : [protected]@YAHOO.COM

      CONTACT NO [protected]/'[protected]
      Aug 13, 2020
      Complaint marked as Resolved 
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        M
        manjeet awal
        from Jabalpur, Madhya Pradesh
        Jan 5, 2013
        Resolved
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        Resolved

        Interest Recovery from illegal Lien saving a/c

        Address: Indore, Madhya Pradesh

        Sir, This is in refrence to banking ombudsman order no OBN/BPL/COMP/707/[protected]/MANJEET AWAL V/S AXIS BANK LTD /DATED NOV 30 2010 AGAINST ILLEGAL LIEN ON MY S/B A/C NO: [protected] IN AXIS BANK LTD SAPNA SANGEETA ROAD INDORE (M P ).Bank had also admitted that they have imposed an illegal lien on my said a/c ,and forcely taken Rs 55000 in Aug 2010 & released after BO said order on 31 Dec 2010.This amount were deposited in bank for...
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        nirajkacha
        from Mumbai, Maharashtra
        Jan 5, 2013
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        Address: Rajkot, Gujarat

        HI

        This is Niraj Kacha I am a savings account holder in Axis Bank I Been Charged Rs1250/- as a Consolidation Charges and Rs 154/- as Service Charge without any Notice or Information on 29/12/2012 So i Kindly Request you to help me in getting the amount back




        Niraj Kacha
        [protected]
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          K
          Kondam Ravinder
          from Hyderabad, Telangana
          Jan 2, 2013
          Resolved
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          Address: Hyderabad, Andhra Pradesh

          Dear Manager,

          I have drawn amount of Rs. 5000/- (Five thousand rupees only)on 30 May 12 from one of Axis bank ATM and I got only Rs. 4500/- . My card is also from axis bank, i lodged a complaint in my account maintaining branch for the same on 20 Jun 12. There was no response and also as per the procedure I followed the steps given in Axis bank website . Still there was no response and they did not come back with the solution. I do not have any other option to complaint about this problem. Kindly help us to resolve like these problems in future


          Thanking you,


          Sincerely,

          K Ravinder
          Aug 13, 2020
          Complaint marked as Resolved 
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            U
            Umesh29031995
            Jan 1, 2013
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            Resolved

            Address: Buldhana, Maharashtra

            Some unknown charges are deducted from my account without any clarification or without any prior notice..I have always maintained a good a/cbal in my A/c but still i dont understand that AXIS BANK have deducted 750 + 92 as Consolidated Charges from my A/c . RBI should look in to this matter andshould ask AXIS BANK to refund/ Cr the amount deducted.
            Aug 13, 2020
            Complaint marked as Resolved 
            Dear Sir/Madam

            My name is Kajal sengupta, i am a exiesting customer of Axis Bank, i have a salary account no [protected], last tues day 6the jan 2009 when widron my salary my balance shows Rs.2400/- short, then i go to 9/1/09 Axis bank salt lake branch & talk to MR. R.Dutta, he told me you cant maintain your account but i will received my salary ever month who it is possiable without any information ?rough behaviour i dont excepted this.after that i ama closed my account on 9/01/09. My request is please stop this type activity of said bank. please recover my balance rs.2400/-

            Thanking you

            Kajal Sengupta
            I am also a same sufferer from Axis Bank, same way they have cheated me total Rs 12000 in two years time. You can cotact me for further action.


            Mirza Mizanur Rahaman
            Mob-[protected]
            [protected]@rediffmail.com

            Axis Bank — WRONG DEDUCTION

            Transaction Date : 15/10/2009
            Transaction Amount : (INR)500.00
            Transaction Type : DR
            Transaction Description : CWDR/[protected]/[protected]:46:48/EU
            i had the same problem with my salary account. i always kept an amount of 1000 Rs in my account. i noticed the amount got reduced and when i checked the monthly statement Rs 500 was deducted.
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              A
              ashishkthakur
              Dec 29, 2012
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              Address: West Bengal

              Hi,

              I am Ashish Kumar using Axis Bank credit card no 52417XXXXX544945 from last 1 and half years.
              I am enjoying benefit of fuel surcharge waiver till Aug'12 on any transaction between Rs 400 to 4000.
              But after Aug'12 such benefits is not been credited to my statement.
              For example in Nov'12 I make 3 transaction from Mira Service Station Kolkata and in statement charges applicable Rs 42.13 on every transaction on Rs 1500.

              I herewith attaching statement of Aug'12 for ur ref where waiver had been credited to my account when I was transacted from same station. Requesting you to plz credit all waiver during the period from Sep to Dec'12 and thereafter.

              I also like to bring into ur notice that when I was complaining about the above matter through customer care help line no[protected] and[protected], they people was disconnected my phone twice when I was asked to connect me to their senior.


              Regards,
              Ashish
              [protected]
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                R
                ring123456
                from Bengaluru, Karnataka
                Dec 28, 2012
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                Address: Bangalore, Karnataka

                Hello,

                I am really fedup with the services of AXIS BANK, really, please cancell my card...have filed a complaint with the customer care and the axis bank guy also but all in vage...please...cancel it!

                I am frustrated with the monthly rentals.....even though have never used it for even once...

                I will compalint FIR against the Bank and the concerned people as it is all just to distract the customers...and fake promises.

                Regards
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                  D
                  D.DESHAKUMAR
                  from Delhi, Delhi
                  Dec 27, 2012
                  Resolved
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                  Resolved

                  Edc machine problem
                  Edc machine service is very bad

                  I am d.Deshakumar proprietor of "miss - u" textile show room in pallavaram.I have current account in axis pallavaram branch i got axis edc machine for more than 3 years.But recently i changed edc machine 3 times but again and again they are giving old and a machine mostly not in working condition.Regarding this i called the customer care service of axis edc but the person who speaks is totally illiterate and he dont know how to speak with a customer.They keep on send a machine which does not work properly.I have done huge transactions in axis edc but recently if its checked it will very less in my history.The person who comes from axis edc department is asking us unwanted questions like he doubt we lie.They even gave us a machine today which always shows "remove card" but we never inserted a single card in it.We afraid to do transactions in axis edc because nothing is working even keys.Its a money based machine if it does not work then i will be facing loss.
                  Please try to give a perfect working machine which works properly as early as possible.

                  Account name : miss - u
                  Tid : 51318045

                  D.Deshakumar
                  Mob no. [protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    S
                    singla.jolly
                    from Delhi, Delhi
                    Dec 26, 2012
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                    Address: Punjab

                    My ATM card got expire and bank sent a new card without informing me. Card and PIN was handed over to someone who is not the owner of the card without verifying ID proof. It was then misused and I lost 5000 Rs from my account. Bank is responsible for handing over such sensitive documents to correct owner. I could have lost much more due to such irresponsible behavior of bank if I would have not checked my bank account timely.
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                      Mangesh Chapholkar
                      Dec 20, 2012
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                      Address: Pune, Maharashtra

                      For the Loan Disbursement it took almost more than 8 Months. Gave lot of problem to me and builder then to generate APF No. it took 2 Months and after APF no its 1 Month. We are staying in Dubai and not only me there are other customers have more wrost problems with AXIS Bank.

                      Now without informing or giving formal letter which shows the details about the EIM and Dates and when EIM is going to start. they went to my POA and started shouting and theartning him.

                      This Pune Branch Axis Bank is having the most wrost staff and process.

                      Mangesh
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        P
                        Piyush Kariya
                        from Delhi, Delhi
                        Dec 15, 2012
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                        Resolved

                        Address: Porbandar, Gujarat

                        Pending Provident Fund After Resignation
                        This for your kind attention in relation with the pending Provident Fund. I have resigned from Axis Bank Ltd PORABANDAR branch (222) GUJARAT, on NOV 12 2012 as BDE, and worked for 1years and 9 months as releaving period. During the time of my resignation, I have complited all the legal formalities that bank required. Still my Provident Fund is not credited in ac/no [protected]. My Employment ID : 46091, Joining date: 26 May 2011, Resigned on 12 Nov 2011.
                        Please take all necessary steps to the above -mentioned matter and do the needful in priority.
                        Requesting your kind consideration for the above.
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        Axis Bank — unnecessary debt of charges

                        I had opened my salary account with AXIS Bank. I shifted to another company who are not maintaining salary account with ICICI Bank. On verifying my AXIS BANK account I observe that they have deducted various charges to my account.

                        [protected]@gmail.com
                        Right the same is happening with me also... i got frustrated now...
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                          P
                          pashupatik
                          from Ranchi, Jharkhand
                          Dec 15, 2012
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                          Resolved

                          Address: Ranchi, Jharkhand

                          I had applied a house building loan but as per norms during checking of CIBIL it is found that Axis bank against my Savings bank account written the status as ( Written off). after investigation it is found that i nevel taken any kind of loan from Axis bank, Axis bank concerned branch also given the NOC in this regard. after comunication to CIBIL , Cibil asked to Axis bank to reply on the same but Axis bank not responding of the CIBIL query since a long time.

                          here it is important to know, that Concerned branch has given me NOC that there is no dues/loan from the bank against my Savings accounts , on the other hand Axis bank concerned department not responded to CIBIL. Due to not response from Axis bank , my loan is on hold as well as i have to pay penalty to the vendor also i m very much mentelly harssed.

                          Why not Axis bank need to penalize in this regard why they un-necessary harssed the cusutomers.
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            W
                            wasimmulla
                            Dec 15, 2012
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                            Address: Pune, Maharashtra

                            Respected sir/mam

                            I was using axis bank credit card but due to some reasons I got late to
                            Make the payment due to that I got bad score in cibill
                            But three months back I had make the total outstanding clear
                            But still in cibill it is showing bad remark due to that I can't have the other
                            Banks credit card
                            So I request you to pls help me thank you
                            Card no-[protected]
                            Name-wasim sattar mulla
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                              K
                              khanboy.ik
                              from Gurgaon, Haryana
                              Dec 15, 2012
                              Resolved
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                              Resolved

                              Address: Churu, Rajasthan

                              Dear Sir/Madam,

                              I have opened a SAVING A/C in axis bank my A/C no is: 9120 [protected] in the month of NOVEMBER 2012. Initially they haven't says that they will charge Rs. 280.90 for A/C opening. On this 15-DEC-12 they have deducted Rs. 280.90 as DrCard Issuance Chg [protected] from my A/C without prior information. Please look into my compaint and add this amount to my Account.

                              I am not having any credit card and I not asked for any credit card I am just having Debit card only My Axis Bank Branch is Churu, Rajasthan, India.


                              Thanks,
                              imran khan
                              Mob.: [protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                rakesh dass
                                from OLD SEEMA PURI, Delhi
                                Dec 14, 2012
                                Resolved
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                                Resolved

                                Address: East Delhi, Delhi

                                Dear SIr/madam,

                                I was complain to the ATM for not received money
                                but bank was rejected my complain
                                but after some days , the ATM machine was change i think there is machine problem, that's why machine was change
                                i want talk to you pls give me your no.

                                Please reply.



                                I am Rakesh costumer of your PNB Lajpat Nagar Branch, 14 SEP 2012 I was withdraw the money from Axis Bank at Seema puri ATM, I don’t get money but I received the massage in my mobile 6500 Rs debited on your A/C I think this is the ATM machine problem I have already complain to the PNB costumer care my complain no. 58494659 please do something about my money and refund this money

                                Thanking you
                                Name : Rakesh
                                Mobile : [protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                I am Rakesh costumer of your PNB Lajpat Nagar Branch, 14 SEP 2012 I was withdraw the money from Axis Bank at Seema puri ATM, I don’t get money but I received the massage in my mobile 6500 Rs debited on your A/C I think this is the ATM machine problem I have already complain to the PNB costumer care my complain no. 58494659 please do something about my money
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                                  Dhanesh Goyal
                                  from New Delhi, Delhi
                                  Dec 12, 2012
                                  Resolved
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                                  Resolved

                                  Address: Palwal, Haryana

                                  Sir / Madam

                                  My name is Dhanesh Kumar & i am having a Saving a/c with Axis Bank vide a/c no. [protected]. My a/c was opened with an average quarterly balance of Rs.2500/-. Effective 01/04/2012, my a/c variant has been changed witout any undertaking from me. They have charged me a sum of Rs.561/- as well for not maintaining a average quarterly balance of Rs.10000/-. I visited the branch as well and submit my written request to know the reason of change, credit back of charges and change the varient to same as it was. I was also continuously trying to change my a/c variant through online mailing customer care & some of banking personals by telephone. But i am not getting any reply from these persons.

                                  The request reference nos. received from online mailing customer care are 4721625 and 4520331.

                                  Requesting to consumer forum to take some initiative.


                                  Regards
                                  Dhanesh Kumar
                                  Mob. # [protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    anugrahtete
                                    from Thrissur, Kerala
                                    Dec 12, 2012
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka

                                    I resigned from the services of axis bank more than 6 months back. They have not issued me with a relieving letter nor have they settled my dues. I am unable to join anywhere else because of the non receipt of the relieving letter. Everytime I inquire from them, they reply next week. I am totally frustrated with axis bank and will end my life.

                                    Anugrah Tete
                                    Axis Bank employee ID 8686
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      A
                                      anil.eletter
                                      from Mumbai, Maharashtra
                                      Dec 8, 2012
                                      Resolved
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                                      Resolved

                                      Address: North 24 Parganas, West Bengal

                                      I am an existing user of alibaba.com having account ‘anil.[protected]@gmail.com’. I have a complain that there is some illegal transaction with my company’s bank account of Axis Bank (A/C Name : R Tech Solutions ). I would like to inform you that please stop the dispatch of booked product of delivery address and verify the full transaction. Please also provide me valid information regarding the full transaction. For this illegal activity I have also complain to the Axis Bank and a FIR to local police station. Here is the Transitional Details:

                                      Account Name : R Tech Solutions (Prop – Anil Chandra Das)
                                      Account Number : [protected]
                                      Bank Branch : Barrackpore
                                      IFSC : UTIB0000436
                                      Debit Card Number : [protected]
                                      Transaction Description #1 : PUR/WILLAMETTE VALLEY/Swanzey/291112/22:
                                      Transaction Description #2 :PUR/ALIBABA.COM/LONDON/291112/22:08
                                      Transaction Description #3 :PUR/ALIBABA.COM/LONDON/291112/22:09
                                      Transaction Description #4 :PUR/ALIBABA.COM/LONDON/291112/22:12

                                      these amount is creadited in my account

                                      04/12/2012TIPS/SCG/POS/ALIBABA.COMLACON /DT.29-NO 129.16

                                      04/12/2012TIPS/SCG/POS/ALIBABA.COMLACON /DT.29-NO 66.43

                                      04/12/2012 TIPS/SCG/POS/ALIBABA.COMLACON /DT.29-NO 56.76



                                      FIR in Jagaddal Police Station : GDEM1306

                                      Hope, you will take this mail seriously and think deeply before any act for booked product/services from my Bank Account. You may also contact me +91 [protected]


                                      ==============================================


                                      reply

                                      Hi Anil Ch. Das,

                                      Thanks for your email.

                                      We managed to locate the transactions based on your details provided. However, please note that we are unable to cancel the concerned transactions since all the orders were delivered out.

                                      We are glad to see that you are contacting the relevant parties to get this problem solved. Currently, it's highly recommended that you report the fraudulent payment to your card issuer for follow up.

                                      If you have any further questions, please visit our Help Center at http://help.aliexpress.com.

                                      Sincerely
                                      AliExpress Order Verification Team

                                      ===========================================


                                      sir,

                                      i understand that but i want to know delivered address because i have to find out the person who has done it. plz...help me to solve this issue because it is very important for me . i need details of who has order this transactions his mobile no and delivered address . i will be grateful to you if you provide me details . and hope this will help people to stop illegal transaction.


                                      for

                                      anil ch das
                                      rtech solutions

                                      ================================================================



                                      Hi Anil Ch. Das,

                                      Thanks for your email.

                                      We understand your concern on this matter.

                                      However, considering privacy, forgive us that we are unable to disclose more details of the credit card user. It's recommended that you directly have your local police contact us presenting a formal court order to further investigate this issue, we will then follow up accordingly.

                                      Also, we noticed you contacted us from [protected]@rtechsolutions.in too, hence, this reply was copied in to this mailbox.

                                      If you have any further questions, please visit our Help Center at http://help.aliexpress.com.

                                      Sincerely
                                      AliExpress Order Verification Team

                                      ========================================================


                                      i have the right to know all details of my transaction because this transaction is made from my account so you have to give me the details otherwise i have to go to consumer forum to take this details from your company . i am doing this because of no body will cheat further so you have to help me find me details .

                                      i will wait for your reply till tomorrow other wise i have to go to consumer forum .

                                      plz...help

                                      ===============================================================
                                      Aug 13, 2020
                                      Complaint marked as Resolved 

                                      Axis Bank — Fraud in account

                                      I have NRI Salary account in AXIS Bank, Fort branch Mumbai my Account No: [protected].
                                      On[protected] Three Transaction made from my account without my knowledge of 50000 Rs, 40000 Rs and 25000 Rs. when I seen alert in my mail, I have contacted to our company reprensentative in Mumbai, she has talk to AXIS Bank and closed my account for online transaction...
                                      Then After I have contacted to Mumbai Branch by phone, they have told me that they have filled FIR,
                                      Since one year I have not get any feedback from bank about my money or case details...
                                      Hoping to get favourable response...

                                      Thanks and regards,

                                      Altaf Khira
                                      Dear Sir/Madam,
                                      Sub: Fraud Transaction from my saving Ac. No. [protected]

                                      My name is Praphulla Kumar. I am holding a Saving Account which Account No. is [protected]. Attrandome dated on 29th Sep. 2011 Fraud Transaction from my Account. Next day Mr. Rahul Call me that your Account is unsafe so close your devit card. This Transaction is fraud.
                                      But this time debited from my Account 13910 Rs. This amount is not refund my account to till date. Bank’s name Axis Bank situated at Jhandewalan, Rani Jhansi Road, New Delhi -110055.
                                      Please requested you that above case solve immediate.

                                      Thanks,
                                      Praphulla Kumar
                                      [protected]

                                      AxisBank — FRAUD TRANSACTION FROM MY ACCOUNT

                                      dear sir

                                      kindly report me whats actions have been taken by you in the reference of complain no 3543566.please find out the details of a/c no [protected] and any how reback my money .

                                      amita agrahari









                                      --- On Thu, 4/19/12, Dileep Gupta <[protected]@yahoo.com> wrote:


                                      From: Dileep Gupta <[protected]@yahoo.com>
                                      Subject: fraud transaction from my account [protected]
                                      To: customer.[protected]@axisbank.com
                                      Cc: allahabad.[protected]@axisbank.com
                                      Date: Thursday, April 19, 2012, 8:19 PM


                                      dear sir
                                      my self amita agrahari having a saving account at civil lines branch allahabad(up).sir today at 13:00 pm an unauthorised transaction done from my account of amounting rs 11003=00 only.the debit account no is [protected].please see the my problem and take neccessary action so that my loss money return back to my account.
                                      kindly take action at my problems
                                      Dear Team,

                                      I am your customer who is holding a credit card xxx1013 today this evening i received a call from three different number [protected], [protected] and [protected] told me that we are tie up with axis bank and we have good card which give a discount of 25% to 30% on the purchase and the fraud team told me some benefits and took all the required information from me . Which i should not give but gave because they told that they are representative of axis bank. After few minutes i got an message that 5299 was spent on your credit card at 06:55pm on 19 Jan 2015. I was surprised that i am sitting in Gujarat office and how come i can swipe my card at 06:55pm. Immediately i called to toll free number and spoke with Monohar and told all the story he advise me not to share any confidential material with third party and he blocked my card.I request you please stop the payment of the vendor Monarch epaykerela. I request your team to please work on this and help me to get that amount back to my account.
                                      Dear Sir, I have SBI Credit Card, I received a call from this Mob no.([protected]) from Master and Visa Verification Department at SBI Kerela on 4 FEB 2015. She (NEHA GUPTA) told me that SBI Bank will Issue a new master Discount Card on behalf of my existing Credit card. why does SBI Card not blacklist this merchant .how to prevent this type of fraud.but luckily MUJHE CVV WRONG YAD THA SO WE HAVE SAFE, MENE USKO DEBIT CARD KE BHI DETAILS DE PAR USME AMNT NAHI THA, FINALLY WE CHANGE SAFELY MY CARD PWD WHEN WE READ THIS FRAUD DETAILS IN NET, SO PLS REMEMBER FOR NEXT TIME DO NOT SHARE CARD DETAILS WITH ANY OTHER PERSON
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