Axis Bank Complaints & Reviews

Dear Team, I am an UTI customer holding A/c in Axis Bank account, i was suppose to maintain 5000, this was update from bank when I visited bank last time, but i was continuously charged for (for blind reason) and my amount went down below 5000, they started charging penalty for not maintaining my account, when i went to nearest branch in Porur Chennai. They have made their minimum amount to maintain on the account was 10000, where i dint get any call/mail/postal from branch about the information. There is no use on visiting the nearest branch, they repeatedly says it has to be done on home branch. I am planning to close my account If I am not getting any waveoff for the amount which has been taken by AXIS BANK. 1. There is no intimation on increase in minimum balance. (i have mailid and phone number registered) No mails. 2. IF axis bank is taking maintainance charge from my minimum deposit, there should be any intimation through mail. No such mail received. Porur axis bank has simply given me a closure form for account closing, they are least bothered about the customers. They don't understand customers feeling. Jegan G [protected]@gmail.com [protected] Ac:no[protected]

This is regarding the consolidated a/c charges that Axis bank deducts every third month on my savings account. I don't know why is this bank charging for consolidation that too on a savings account, I tried getting on customer care but it was of no good !! They themselves don't know why this has been deducted.

From last few months parking problem observed at axis bank Godhra.Personnaly told to axis bank employee but they are not agree to solve the complain so I have given written application with my address and cell no to Mr.Sanghvi (executives)as branch manager was out of station.On 21.09.2013 I met to branch manager and executives but they told that we are unable to solve this problem.I have asked to give in written but they do'n't want to give in written.Parking space is enough almost same as other cities branch.Please look into the matter and do needful.

Regards,
Sandeep Gandhi

Dt:05/09/2013 To, Branch Manager Axis Bank-JAJPUR TOWN-ORISSA Through: Branch Manager SBI-Andheri Devori(07375), Beawar, Rajasthan. Sub: Regarding ATM CAMERA RECORDING CHECKING, AsRs.20000/- Deduction from AXIS bank ATM JAJPUR Town ORISSA Dt. 30/04/2013 (A/c [protected]) Respected sir, After continuous information, regarding Amount deduction two times Rs 10, 000/- each from Axis Bank ATM JAJPUR Town on dt.30/04/2013. From my two ATM (ATM no.[protected] & ATM no.[protected] My bank account no: [protected]. With respect to so many complaint on toll free number [protected]. S.no Complaint no. Dated. 1 AT[protected] [protected] 2 AT[protected] [protected] 3 AT[protected] [protected] 4 CD[protected] [protected] 5 AT[protected] [protected] 6 AT[protected] [protected] So, kindly arrange to refund my money as false deduction was made from my account, for this confirmation kindly also check the ATM video. Yours Faithfully, Murlidhar Behra Shree Cement Beawar(unit 1-compressor house), Ajmer, Rajasthan [protected]

Please solve my problem(matter is given below): this is cheating by Axis bank. To, The Branch Manager, Axis Bank Sub:-This a/c no.[protected] is open of zero balances. Dear Sir/Madam I beg to state that my name is Devesh Kumar & A/C No.[protected] Regarding this account, this a/c. is opened on Zero balance in 2007 behalf of Aviva Life Insurance company so that you should have to inform me before apply any further term & condition but you did not do such and you deducted of Rs.750/- on the date of[protected]. And other matter is this my LIC OF INDIA commission is coming in same account and the LIC OF INDIA agent bank is in Axis Bank so kindly convert this account in behalf of LIC OF INDIA and refund my money as soon as possible because If you have not to return my money so I shall have to get action against you and aviva life insurance company also. Yours truly, Devesh kumar To The Branch Manager Axis Bank Sir as per talked to Mrs. Anita ji (Axis bank employee). I have submitted the application along with letter of “LIC OF INDIA” in ‘noida sector-16 branch’ on date of[protected] but till date I did not get any enquiry by Axis bank and I am suffering by axis bank. Finally, please conform me as soon as possible that are you refunding my money or not and convert this account behalf of LIC OF INDIA of Zero balance account otherwise I will be close this account and I shall have to take hard action against you. Yours truly, Devesh Kumar Mob:+91 [protected], +91 [protected]

To,
The Branch Manager,
Axis Bank

Sub:-This a/c no.[protected] is open of zero balances.

Dear Sir/Madam
I beg to state that my name is Devesh Kumar & A/C No.[protected]
Regarding this account, this a/c. is opened on Zero balance in 2007 behalf of Aviva Life Insurance company so that you should have to inform me before apply any further term & condition but you did not do such and you deducted of Rs.750/- on the date of[protected]. And other matter is this my LIC OF INDIA commission is coming in same account and the LIC OF INDIA agent bank is in Axis Bank so kindly convert this account in behalf of LIC OF INDIA and refund my money as soon as possible because If you have not to return my money so I shall have to get action against you and aviva life insurance company also.

Yours truly,
Devesh kumar


To
The Branch Manager
Axis Bank

Sir as per talked to Mrs. Anita ji (Axis bank employee). I have submitted the application along with letter of “LIC OF INDIA” in ‘noida sector-16 branch’ on date of[protected] but till date I did not get any enquiry by Axis bank and I am suffering by axis bank.

Finally, please conform me as soon as possible that are you refunding my money or not and convert this account behalf of LIC OF INDIA of Zero balance account otherwise I will be close this account and I shall have to take hard action against you.

Yours truly,
Devesh Kumar
Mob:[protected]

Hello sir applied for credit card in last month,i received a text message on 28/09/2013 ,we send your credit card so it will reach shortly.
Last days i received pin number for that credit card but till now credit is not reached.it is almost one month ,so please go through this as early as possible.
SOMASEKHAR DACHARLA,
PH.NO:91-[protected].

My name is virat chopra . I worked in Axis Securities Ltd. from Dec.2012 till May 2013 as Sr. Business Executitve in Lucknow location. My Employee code is 59582 . I have applied for my PF two months ago but could not get it till now as i have no earning source right now and waiting for my PF withdrawl. Please help me out for the same . I will be highly obliged.

Dear @, I have received my Credit Card No.[protected] monthly statement which is showing late payment charges of Rs600+service tax, while I have already made the payment more than the minimum due amount and the statement also showing credit of Rs8500/- on 07.08.2013 and due date was also 07.08.2013 Then, how the late payment chgs can be levied Kindly arrange to reverse the same at the earliest Thanks and Regards Preeti Chugh preeti.[protected]@yahoo.com

I have entered money Rs.7400 from citi union bank ATM (19/6/2013), Kanchipuram . but i got money from ATM only Rs.5000. Remaining Rs.2400 i did not get. I already compalained this issue the same date. but till now i did not get any response and my money also. This is very worst process. Now this three month completed, there is no solution. I already visited 5 times directly . When i make a call to kanchipuram axis bank branch office, that time only responds to me, but there is no resolving activity regarding my complaint. kindly arrange my different Amount Rs.2400. My Account Number-[protected]. my customer id[protected]. kindly rectify this issues as soon as possible. Till now there is no responses from any axis bank branches. Kindly rectify this issues and get it my remaining amount as soon as possible. Thanking you.

My Debit Card against my saving account no. 70054 with Kakurgachi Branch, Kolkata got expired in August'13. Whenever I tried to call the Branch there is no one to receive the calls. The branch has got 5 nos. out of which 1 No.[protected] is always hanged up/engaged even after banking hours & the other 4 nos.[protected],03,04,05) never responds. Than after my repeated mail to the Nodal Officer & Head Office the same was delivered on 15.09.13 that also without PIN. The card alongwith the PIN should be replaced atleast 15 days before the expiry of the old card, so that customer don't face any problem in transactions, but the bank failed to do so, due to which I suffered combined losses of Rs. 50000/- beside mental harrasment. Today also I called up the branch bu they failed to respond. Hence, kindly help me to recover my losses beside compensation for harraasment.

Manoj is totally right, and my experience is latest and fresh. Joined batch in July -Aug 2013 and they took training which was like Rocket speed, they finish HR, Payroll, finance in 7days itself. Ajax assumes that bestest of best talent come to them and then they brush their skills and they will get Job immediately. Dont they have brain over their shoulders that ppl who will come to them will have tough time finding jobs in market. Ajax keep on talking about Aon-Hewitt, E&Y and sometimes Oracle too, but they dont have any contact in any of the company. They simply gather interview information from naukri, indeed and send this to candidates. or phone numbers through just dials or simply providing fake numbers/email id. And look at the way they attract candidate, first they say they have job opening and when you inquire they will tell you that you go through the training and then they will assist you 100% in placement. They will never talk about the job opening for which you came to them. Small but wise suggestion - If you can browse internet, then you can get all those list of job information which Ajax sends you after 7day completion of training. Ajax should refine themselves and say that they are not placement agency, and only training firm. I would give them 2 out of 10. But if they claim to be placement agency then we are simply fools who have nothing but to believe them as we are in need and anybody saying that will get you job gives us a little temptation. And this is how Ajax does it business. Dont believe me, go and test yourself and you will end up like me writing another complain on this forum. Funniest thing is they will send you an excel which has list of ongoing walkins or interview collected from naukri, monster or indeed.com. That is very annoying!! Blood-suckers Ajax, should sue these guys in Bangalore court. Actually we should bring media and expose this whole business of Ajax and Ajax like all fake placement agency. They ask a minimal charge and returns no favor they have no contacts whatsoever. Ajax - Thugs in market exploiting job seekers.

Attn: Mr. Umesh Arora (Head, Retail Assets Axis Bank) I want to get an NoC for transfer of registration of my vehicle (Maruti Swift Vdi) bearing registration number DL-3CBJ-8711 from New Delhi RTO to Assam (where the vehicle will be operating from now on). The reason for this transfer is because I am no longer working in India and moved out to USA. I am currently working with Alliant Technologies here in Morristown, NJ (address below in my email signature). The car will be operated by my family in my hometown (Duliajan, Assam). The vehicle is still under Axis Bank loan and I am currently paying the monthly EMI amount and will continue to pay. I have sent my own brother to Delhi office with all the required documents and authorization letter but the department came up with saying that this request is rejected because the end location (Duliajan, Assam) doesn't fall in Guwahati circle. This is very hard to digest as Axis Bank does have a local branch in Duliajan as well. This is very unfortunate on Axis Bank's part on how they handle their customers. Regards, Manas Dutta USA Mobile - +[protected] Email: manas.[protected]@gmail.com

Hi,

I will disclose bank account only if needed. I'm Axis bank customer since about 10 years(since when the bank was UTI). Since 1.5 yrs I'm not getting bank statements on regular basis,I have done complaints in branch office many times and even on customer care but there is no action taken.

Whenever I need bank statements,I need to go to bank and they ask me for money to get my statement printed. Is this your new way AXIS bank to collect money from people?

Why should I pay for it while I'm not getting my statements?

My bank account is with Vastrapur,Ahmedabad branch.

Regards,
Rujuta

Sir, I Anjan Kajal s/b account holder of axis bank limited, RAM RAJATOLA BRANCH at HAWRAH. Few days before axis bank issued me a new debit cum visa card with there allotted pin number, but after received my debit card I went to nearest ATM branch of Axis bank.& I change my pin & display showing that pin no. has been changed but when I try to withdraw money my own pin no. not working instead of that BANK ALLOTTED pin number is working. I tried to change my pin number several time from several branch but result is same. I already lodge a complain to my branch as well as customer care, they told me that they can issued another card but i have to pay for that. Complain no. of customer care- AS70191975.& complain submitted at branch dated- 04/9/2013. Hope you will give me advice what should i do. With regards Anjan kajal Ramrajatola howrah Account no.-[protected] Mobile[protected]

My debit card no.[protected] is blocked 3 weeks before while doing transaction with IRCTC for railway ticket booking. I complained two times to a nearest Ramapuram branch in Chennai and one time online, but no use. If your customer service is like this who will there to help your customers. There is no direct no. available to contact. A/c No.[protected], Customer ID[protected]. Expect your response urgently N.K. Royce [protected]

fooling people around. they give email ids and references wer u wl not get evn a single calls frm d employers..........those culprits may quote stating we wl get u place d in fortune 500 companies .......ask those fools they no the meaning of fortune 500 list...bogus people,.....if they are so genuine as them to sue me in the court.............in our batch more than 20 students wer done d training from them but no job.........betr 4 this work u people can do (sic) sumtng else so that u fetch money quickly.................

Dear Sir, I am regular user of Axis bank Platinum Credit Card and i generally pay my dues on date or 1day before thru NEFT but from last 2-3month Axis bank charging me late payment fee and other charges, when asked reason behind charging penalty etc they said we are not getting your payment on time. i was surprised why bank is not getting payment on time while i am using Axis ban web portal for NEFT payment while payment was deducted on same day so from last 2-3 months my approached was let go. but again for August 2013 statement i saw penalty etc. while i already made a payment before due date now asked to ban for reversal of penalty etc. but Axis is not listening Pls. help me. Thanks, Sachin Modi [protected] Bhopal

Dear Sir/Madam, I have closed my Axis Bank account on 1st July 2013 (Acc no. [protected]) and I have still not received my DD for the remaining amount. I had deposited cheque of Rs.10,000. I had received an SMS from Axis Bank on[protected] saying the following : Your acc [protected] is credited Rs.10,000 on[protected] balance is Rs. 8610.36 Rs. 1350 was deducted as lean amount. I requested closure of the account in Mumbai’s Sundar Nagar Axis Bank branch, original branch was Axis Bank, Hauz Khas. I was informed by Mr. Maruf and Ms.Minu that my account could not be closed as the ‘system’ was showing lean amount. I showed the sms and mentioned that the amount has been deducted. To which I got the reply that the ‘system’ has not updated the same, hence the account cannot be closed. I contacted customer care of Axis Bank and reported the situation in email on 11th July 2013. I sent the following request. I wish to receive my DD at the following address: B-230, First Floor, Chittaranjan Park New Delhi-110019, Mob:[protected]. Kindly do not send the DD on the address on the record as it is my old office address. I have already spoken to Maruf on 10th July 2013 at 10:45 AM about this. I also sent my scanned copy of the passport and PAN card for reference. As the address on the cheque book is not valid anymore. It is the address of my old office in Delhi, while I have moved to Mumbai. The address above is that of my family home which is still functional at New Delhi. In reply to the above I was informed on 16th July 2013 by Mr. Navin Gore that I should contact my nearest Axis Bank branch immediately. I was told at Sunder Nagar branch the same excuse that as per their records my account showed ‘lean’ so could not be closed. Again I informed them about the deduction of R.s 1350 as per the sms on[protected]. Ms. Minu informed me that I can withdraw the remaining cash now. Which is what I did, I withdrew the remaining Rs. 8000 (approx.) from my account. To my surprise I got a call from Ms. Minu from Sunder Nagar Axis Branch bank on 29th July 2013 informing that my account still was not closed as there is additional charge of Rs. 310 which I must deposit immediately. When I deposited the amount of Rs.310 on 30th July 2013 and called to inform, to my further surprise I was told that now instead of Rs.310 I must deposit Rs.424 (approx.) as it was already 31st July 2013, so now the quarterly charges will also be levied. After giving all the required charges to close my account, I was informed via sms (on my registered mobile number [protected]) that it has been closed on 3rd August 2013, and Ms. Minu called to inform that I would be receiving a DD for Rs.499 after closure of the account. I requested her to send the DD to the following address in Mumbai, as I am not in Delhi anymore. My original branch is Hauz Khas, New Delhi where the account was opened. I have moved from Delhi and currently residing in Mumbai. GNVS Institute of Management GTB Nagar, Sion-Koliwada (East), near GTB Nagar Railway Station, Mumbai - 400037 I was assured by Ms. Minu from Sunder Nagar Axis Bank branch (mob:[protected] that the DD would reach me in a week's time. However, it has been more than that now, still I have not received the DD. I also escalated the matter in Axis Bank grievance cell with the same email as above. I have the following issues regarding the matter that I seek attention: 1. A bank account that has been closed on 1st July 2013 takes one month to close, i.e. 3rd August 2013. 2. Once the ‘lean’ charges of Rs.1350 are deducted the first time my cheque of Rs.10,000 was cleared then why wait to put further charges, when the delay is from their side. 3. They delay from their side and charge me extra for the same. Once the second time the charges of Rs.310 have been paid on 29th July 2013, why wait to further add charges called ‘quarterly charges’ as on 31st July 2013. 4. Upon finally closing account on 3rd August 2013, why can’t Axis Bank send the DD of remaining amount Rs.499 to the either addresses one as per my passport and other in Mumbai? As a response to the already delayed matter I was informed by Nilesh Vasaikar that they have forwarded my query regarding DD not received to the department concerned on 23rd August 2013. After that I sent another email to which I received another email from Axis Bank on 2nd Sept. from Ganesh Nangare giving a new ref no. again saying that I shall be ‘updated’ in 2 working days. I think this is ridiculous this matter has already been dragged for over a month and I am being continuously charged for their delay, and now also I am being told that the concerned department will be ‘informed’ and I have to wait for another week. I would like to know what they have been doing for the past months when I have been crying myself hoarse over emails and complain that please send my DD to the correct address. It means they have been ignoring my grievances and no action has been taken. I request you to kindly look into the matter and take necessary action for the same. I would like all my charges to be reversed as the mistake has been from Axis Bank’s side. They have delayed the procedure and I am being penalized for their mistake. Thank you Regards Dr. Barnana Sarkar

31/08/2013
Sir,
Shocked To Know That You CIBIL Report On Card No...4718 Xxxx Xxxx 7088, Spoils My Goodwill.....
If In Next Seven Days It Is Not Improved, I Shall Be Forced To Take Legal Action....
My Dispute Was Unattended By Your Bank And I Was Forced To Close My Card With You For Unethical Debits Charged To Me,
It Should Not Affect In Any Way As Negative To My Cibil Report....
This Is A Request And Not Threat......
Pl. Try To Hold Loyal Customers........
Call Me Urgently On [protected] In This Regards And Oblige.



With Regards,

Samir Dave


----- Forwarded Message -----
From: samir dave <[protected]@yahoo.com>
To: AXIS BANK(CREDIT CARD)HELP <customer.[protected]@axisbank.com>
Sent: Thursday, March 22, 2012 11:34 AM
Subject: wrong debit interest charged to me on card no...4718 xxxx xxxx 7088

22/03/2012

Wrong Debit Interest Charged To Me Card No...4718 Xxxx Xxxx 7088

On 30/12/2012 Rs.300 Wrong Debit Is Waived Off By Request No 6170453 By Santa Laxmi Your Customer Care Executive Manager So It Is Resolved I Am Oblige.


On 10/2/2012 Rs.250 Debit Interest Plus Taxes Rs 25
And Rs 438 (Debit Interest And Taxes) On 10/03/2012 Are Wrong Charges Not Acceptable As,

I Took Balance Transfer Of Rs.15000 And Rs 10000 In August @ 0.75 % Interest Which Was Getting Due For Repayment Before February 2012
So I Had Repaid Before Time That Is On 18/01/2012 Paid Rs.20000 And 2250 And On 18/02/2012 Rs.12000, This Amount Was To Be Allocated As Repayment Of Closure Of My 6 Month 0.75% Interest Bearing BT....And That A/C Was To Be Closed...
In The Mean Time I Took Three Month Balance Transfer @0 % Interest For Three Months By Paying 2% Processing Fee..And To Repay It Accordingly...

Every Month I Was Paying Minimum 5% Of Interest Free BT So I Was Never Be A Default In Any Way For Repayments....

It Is Your Wrong Fund Allocation Method Which Had Considered My Repayment Of Interest Bearing Money Towards Interest Free Balance Transfer And Kept Open My Interest Bearing Balance Transfer...And Then Charged Me Wrong Debit Interest @ 2.95 %....
This Is Just A Cheating With Me....
Before Taking Three Month Balance Transfer At 0% Interest I Had Clarified With Your Executive About Its Repayment Allocation And I Was Told That Both Interest Bearing And Interest Free Balance Transfers Will Be Kept Separate And Whatever Sum Repaid Will Be Allocated In Proper Proportions To Respective A/Cs.....
So I Am Not Acceptable With Rs.438+250+25....
It Is Illegitimate Debits Charged To Me...
I Had Given Lots Of Requests On Phone To Reverse It But At Last I Am Tired Of It For Not Getting Resolved...
I Am A Very Sincere Loyal Customer With Your Bank So I Am Repaying My Legitimate Due Amt Of Rs.10250 And Considering As Full And Final Repayment...
If You Want To Give Me Justice Then Credit Back Undue Wrong Debits And Clear My A/C So I Can Carry On Relations With You Else...I Am Considering This Repayment As Full And Final From My And I Will Consider This A/C Is Cleared Off..And I Will Trash My Card Considering It As Cancelled...(As I Have Lots Of Mental Harassment From You For Wrong Debits And Wrong Fund Allocation Method.....) ,


If You Wish To Keep Good Relations With Your Loyal Long Lasting Customer Like Me Then Give Me Justice...Else I Am Ready To Fight For The Justice In Court Of Law...Consumer Courts And All Concern Authorities.....
Expecting A Healthy Smooth...Solution From Your End....
Note: If I Would Be A Cheater Customer I Would Have Not Repaid This Rs 10250 Too....So Try To Understand That Rs.658 (Disputed Wrong Debit Interest) Is Not A Big Sum For Me...But It Is A Matter Of Justice.....
Now It Is Up To You Top Decide To Spoil The Relations With True Loyal Customer For Rs.658 Or To Maintain Such Customer And Show Happy Ending Goodwill Gesture....
Hoping For The Positive Action From You Soon.....