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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 628

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R
RAJESH HARILAL TANNA
from Mumbai, Maharashtra
Jun 5, 2009
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Dear Sir/ Madam,

As per Axis Bank Platinum Credit Card promotion scheme, I applied and paid the prescribed charges, and as per routine I received my card + add on card, and also as per promotion scheme I received the prescribed form for free return international flight ticket to any one destination out of three, they offer. I and my wife who is addon card holder have to finish our return journey before 12th Sept.2009 as per schem's condition, I also agreed for that.

But now when I contacted in customer care of Axis Bank, they reply that this scheme has been discontinue from 3rd March 2009, but for those who apply after that date, but what about us ? who are already having the vouchers for flight tickets ? Actually as per the form details their last date of submission of form was 23rd March which I didn;t know, but it doesn't mean that for that reason I am not eligible for the scheme ! I am ready to finish my return journey before 12th of Sept.2009 as per their condition and even ready for what ever date and the destination they offer earlier of after the daedline of 12th Sept.2009. But at any cost I don't want to miss this opportunity, even if I have to knock the door of Consumer Court ! Because of this attractive scheme I became ready to avail the paid credit card against entry fees and plus yearly fees, what ever they charged, otherwise I had already six credit cards and all are life time free of reputed banks.

Thanking You,

Regards,

RAJESH TANNA
Aug 14, 2020
Complaint marked as Resolved 
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    U
    U.Jaganmohana Rao
    from Chennai, Tamil Nadu
    Jun 4, 2009
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    I have paid thro Axis Bank Ch, no.824554 dated 11 April 2009.But still Iam receiving SMS messages for non payment.The cheque was dropped in dropbox.
    Today Ihave received a message to pay with penality which is not acceptable as iam not at fault.
    As this is my first transaction, request you to waive offf the penal interest.
    Awaiting for your confirmation.
    I have a Gold Credit Card Holder since 2007 which converted to platinum last month and got the PIN 05 days back thru Courier boy, the due date of payment is been kept almost last day of month i.e 30th or 31st sibce inception of card issue

    Would like to know whether The payment due date would be change to first week of the month or Not ???? or else I Submit my Card to bank and discontinue the services from Axis.
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      V
      vijai singh
      from Dehra Dun, Uttarakhand
      Jun 2, 2009
      Resolved
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      I, a customer of PNB of India yamuna colony Dehra Dun with saving a/c no. [protected], transected for withdrawal of Rs.3000/- from the said ATM on 6/5/2009 at 19:43 hrs. ATM did'nt give any cash but entered on the slip issued for successful transaction. The matter was reported to the managerial person at the Axis Bank Rishikesh at 11:00 am sharp on 7/5/2009, the person did'nt entertained my application and behaved so rudely to lodge the matter with the PNB Yamuna colony Dehra Dun. Then I reported the matter to PNB D.Dun and officer grevance cell Customar care PNB D.Dun. Now Customer care Axis Bank is requested to kindly look into the matter and arrange to do the needful for return of my Rs. 3000/- to my saving a/c reff. above
      Aug 14, 2020
      Complaint marked as Resolved 
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        R
        Ranvijay Singh
        from Delhi, Delhi
        May 29, 2009
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        Dear Sir,

        I have Power Home loan from Axis Bank. Along with the home loan by mistake we signed the empty form of Metlife insurance also which was never intended. The premium was given by Axis Bank to Metlife without our notice and simultaneously the Home loan amount was increase by the single premium amount of Rs.55229 /-. Now it seems there is no way out.
        Will this not be considered as cheating as i was not aware of this Insurance neither Axis bank has called to inform about the premium amount.
        What can be don now? I really dont want to leave this issue by accepting the burden of another Rs 55229 /-.

        Kindly suggest

        Best regards

        Ranvijay Singh
        i wish to start insurance policy, i dont know much about the insurance plans and company.which company doing well and which policy is good for me. iam 30 yrs old, salaried person, monthly i can pay Rs;1000 per month.give ur valuable suggestions.
        i deposited a cash amount of one lakh on august 2008 have not received any bond or statement yet
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          G
          Ganesh Mishra
          from Mumbai, Maharashtra
          May 28, 2009
          Resolved
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          Dear Sir,
          Credit Card No.[protected] Axis Bank
          e-mail:[protected]@yahoo.co.in

          Kuchh mahene pahle ek admi ne mujhe phone karke mujhe personal loan dene ki bat kiya.ek din mere ghar aaya.usne hame bataya ki jab aap ka loan aprovel ho jayega to aap ko prudential icicibank ki ek policy lene hogi jisme aap ko Rs.10000/invest karna hoga.uske liye aap hame ek kisi bhi bank ke credit card ki front ki photo copy de den.jisase aproval ke bad policy li ja sake.uska nam Mr.Rohit hai.jiska mobile no.mere pas hai.mere sath usne dhokha karke policy ke liye to Rs.5000/+ Rs.5000/ ke do transaction mere credit card se kar liya.mujhe karib 1-1-5 mahine ke bad axis bank se phone aaya ki aap ka out standing amount Rs.10000/ something hai.jab maine pata kiya to pata chala ki ye amount prudencial icici ke nam debit hua hai.lekin aaj tak icici prudencial se hame na to koi letter aaya aur na hi koi policy bheji gaye.jabki Mr.Rohit ko use samay maine sms bhi kar diya tha ki bina loan hue agar mere credit card a/c se koi bhi transaction hota hai tpo uske responsibil aap honge bad me maine Mr.Rohit se bat ki to usne kaha ki sir aap ka paisa aap ke credit card a/c me credit ho jayega nahi to mai aap ka lakar paisa refund karunga.aaj tak kuchh nahi hua.axis bank me bhi maine complain ki hai.lekin waha se bhi koi uchit answar nahi mil raha hai.kya karu mai mansik rup se bahut paresan hun.har mahine bank ka bill.aa raha hai aur ab Rs 12597 tak pahuch gaya hai.bank me jab maine costomer care par contact kiya to unhone hame ek dispute form bheja aur use fill karke scan copy mail ke through bhejne ko kaha jise maine bhej diya fir bhi koi uchit karyawai nahi ho rahi. kripa karke mera sahyog karen.Dhanyavad

          Ganesh Mishra

          Mobile No.[protected]
          Aug 14, 2020
          Complaint marked as Resolved 
          Sir,

          We had sweep card on 07/11/2009 for Rs.88, 000/- in our office vide transaction id. 26316737 and
          inv. no. 000065. Unfortunately this amount sttill not credited in our account. We are doing this as
          per our urgency, but there is no seriousness from your side. pls credit this amount at he earliest
          sir,

          main axis bank ka credit card use kar raha ho .lekin last week kisi ne mere card se vodafone ka bill bhar diya, jo ki amt-rs.4575 ka hai jis ki maine koi transcation nahi ki. maine jab custmer care par baat kare to wo bole ki ek dispute form bhar do aur ek f.i.r kara do aur card block kara do.maine apana card block kara diya hai aur card replace ke liye 10 days ka time diya, aur mujhe kahin par dispute form nahin mil raha hai pls maine kafi pareshan ho, pls help me
          thnxs,
          naveen kumar
          [protected]
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            R
            Rajendra Singh Pawar
            from Pune, Maharashtra
            May 28, 2009
            Resolved
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            Resolved

            Hi,
            I am rajendra singh working with Genpact India for last three months and I have salary a/c with Axis bank . but I neither received salary credit sms alert nor bank statement on email address whereas my colleages are getting sms alert & stament on email every month as they have salary a/c with other banks. So please do needful and send me sms alert & bank statement every month or else I will have to switch to another bank.
            Name : rajendra Singh Pawar
            moblile no. :[protected]
            email : [protected]@yahoo.com
            'thanks'
            regards,
            rajendra
            Aug 14, 2020
            Complaint marked as Resolved 

            about credit card statement — alerts

            dear sir,
            ididn't receive credit card statement of AUG month, but massage has received to pay2410/- with in or on 15/09/08.please send thestatement through the E mail
            plz send me my credit card statement to this mail id

            colorplus fashions ltd — Wrong Information & Not Helping

            Dear,
            Sir/Mam,
            Im basant tolerating some bad customer service.i wanted to get my mobile office activated on my cellphone(nokia E61i)but im not getting.infact one o[censored]r executive told me to recharge with 30rs & enjoy free surrfing on ur cell or pc.i did recharge with the same amount,but i could'nt connect with the pc,when used on my cell phone i have lost my rest of balance too.
            this is for ur information start giving ur that service only which u uses to give.
            whenever i call to ur customer helpline,ratherthan sortout my problem they put me on hold,not issue to be putting on hold,the issue is they say's 45 sec only to be on hold but always make me wait for 15 minutes to 25 minutes,& after that without any response they do disconnect the phone.
            its happining with me for last two weeks.

            Thanks & Regards
            BASANT
            HI,
            Iam G.Thirunavukarasu i have already salry statement & sms alert in this mobile no.([protected]).
            I received sms regularly but now i changed my mobile no. so please send the sms to this no ([protected]) here after.

            Thanking you

            Name : G.Thirunavukarasu
            Old moblile no. :[protected]
            New mobile no : [protected]
            email : [protected]@yahoo.co.in
            'thanks'
            regards,
            rajendra
            HAI
            I am Abasaheb Jadhav i have already salery statement & sms alert in this mobile no ([protected])
            iI recive sms regularly my account no [protected] so please send the sms to this No ([protected])
            Thanking you

            Name :ABASAHEB JADHAV
            Mobile no :([protected])
            Emeail :J.[protected]@YAHOO.IN
            Thanks
            regards
            abasaheb jadhav
            hai
            i am ganesh patil i have alreay salery statement & sms alert in this mobile no( [protected])
            i recive sms regularly my account ( [protected]) so plese send the sms to this no
            Thinking Youn
            thanks
            ganesh patil
            As i am having my salary account with axis bank for past 1 and half years. Recently i changed my mobile number [protected]. Kindly send sms alert to this number once my salary is credited to my account.

            My account particulars are:

            Axis bank A/C no: [protected]
            ID No:[protected].
            Hi,
            I am sudeep kumar working with Genpact India for last three months and I have salary a/c ([protected]) with Axis bank . but I neither received salary credit sms alert nor bank statement on email address whereas my colleages are getting sms alert & stament on email every month as they have salary a/c with other banks. So please do needful and send me sms alert & bank statement every month or else I will have to switch to another bank.
            Name : sudeep kumar
            moblile no. :[protected]
            Hi,
            I am H. Selena working in Colorplus Fashions Ltd, and I have salary a/c with Axis bank .My A/C [protected], i used to get my salary alert, but now i changed my no, my New No is [protected] . and send my statement on email every month, my mail id - [protected]@gmail.com - please send me sms alert & bank statement every month
            Name : H.Selena
            A/C no : [protected]
            moblile no. :[protected]
            email : [protected]@gmail.com
            HI,
            Iam H.Niyamath sharif i not have already sms alert in my mobile .
            so please send the sms to this no ([protected]) here after.
            Hi,
            I am Rina thakur working with Power mech for last Four months and I have salary a/c no:[protected] with Axis bank . but I neither received credit sms alert nor bank statement on email address whereas my colleages are getting sms alert on their cell & stament on email every month as they have salary a/c with other banks. So please do needful and send me sms alert & bank statement every month. Please do this needful for me as soon as possible .
            Name : Rina thakur
            moblile no. : u can get from my a/c details
            email : [protected]@yahoo.com /thakur.[protected]@gmail.com
            'Thanks'
            Regards,
            Rina Thakur
            Hi,
            I am T.Sakthivel working in Addico Flexi work forse ltd, and I have salary a/c with Axis bank .My A/C [protected], i used to get my salary alert, . and send my statement on email every month, my mail id - [protected]@gmail.com - please send me sms alert & bank statement every month
            Name : Sakthivel
            A/C no : [protected]
            moblile no. :[protected]
            email : [protected]@gmail.com
            Please visit to our branch and fill a e-statement form.
            :) I am not affilated with axis but I know that you need to visit to their nearest branch for getting a estatement(Security reason)

            For example: Some of comenters provide their account number and If I open a new complain with their A/C no. then they will start sending your statements on my email /??????


            hahahaha..
            HI I M SULAKSHANA CHATTERJEE I WANT MY SMS ALERT IN THIS NO[protected]
            the num is [protected]

            Axis — how to change mobile alerts of axis bank

            Hello sir,
            i m having axis bank account,any credit or debit details message comes my mobile.but miss my mobile,then how to change my mobile bank alerts.(other phone number)
            please reply answer.
            Dear sir,
            Sub:SMS Alerts

            I am K.Jagadish i have already Apr Projects Pvt Ltd salary sms alert in this mobile no.[protected]
            I received sms regularly but now i changed my mobile no. so please send the sms to this no[protected]

            Thanking you sir,

            Name : K.Jagadish
            S/o:Devindrappa kalal
            Address:Kasivaswanath nilaya
            3rd Cross, MB Nagar, Gulbarga (Dist)
            A/C:[protected]
            email :[protected]@yahoo.com
            Hi,
            I am Medha C. Kadam working with Aurofidel Outsourcing Ltd, and I have salary a/c no:[protected] with Axis bank, but I neither received debit/credit sms alert nor bank statement on email address whereas my colleages are getting sms alert on their cell & stament on email every month as they have salary a/c with same bank. So please do needful and send me sms alert & bank statement every month. Please do this needful for me as soon as possible .
            Name : Medha C. Kadam
            moblile no. : [protected]
            email : medha.[protected]@relianceada.com / medha.[protected]@gmail.com
            'Thanks'
            Regards,
            Medha Kadam
            I am Rinky rangwani my account no [protected] in Axis Bank . My sms banking change this mobile no from[protected] to[protected] . please request sms baking change on mobile No.[protected] transfer ) & My Brother Id . rangwani.[protected]@yahoo.in & mobile no.[protected]


            Thanks & Regards

            Vishal Rangwani
            Kota
            Mob: [protected]
            I am Nanda. D. Ghoderao working with Women and child development department Distt women and child development office warli mumbai-18, my a/c no;[protected] please sms alert on mobile- [protected], as well as, provide a Bank Book which i will be continue for further period further period same no permantly.Can I ? my permnant residence is at mulund. and i am ready yo pay for the Bank Book because i need all details for court purpose and bank book is safe and handy and more easy. So please do needful and send me sms alert &Bank book. Please do this needful for me as soon as possible .
            Hai my name is Usha V.N & i need a sms alert for this no:[protected]
            hi i am ude ram sahoo and i need a sms alert in this number [protected]
            HI
            THIS IS UDE RAM SAHOO I HAVE AXIS BANK ACCOUNT NUMBER IS[protected] STILL I NEVER A MESSAGE ALERT PLEASE KINDLY I REQUEST TO YOU I NEED A MESSAGE ALERT TO IN THIS NUMBER [protected]
            Hi This is Arun Kumar .I have Axis Bank aaccount number [protected] .still i never a message alert. please kindly i request to you i need a message alert to in this number [protected]
            i am hukum chand jangid my account no [protected] still i near amassage alret .please kindly i requesh to yoh i need a massage alert to in this number [protected]

            salry statement & sms alert - Comment #1469397 - Image #0
            Hi
            i am Dhan singh khatri i have salary a/c in axis bank since last 6 month i have received e statment on regular basis & not receive sms alerts when my account was opened then i received message & tool kit dispatch information by sms but except these two sms i have not rec
            any debit credit information from axis bank so please register my number
            Name- Dhan singh khatri
            a/c-[protected],
            phone-[protected]
            [protected]@gmail.com
            I am DIPAK SARKAR working with Maple Exports Pvt.Ltd.for last 3years and I have Salary A/C with AXIS BANK .My Phone no. has been changed. Previous No. was [protected]. My present Mobile no.[protected].So I request you to send sms alert regarding salary details to my new no.[protected]. My E mail address : sarkar.[protected]@yahoo.com. Thanks Regads DIPAK SARKAR>
            Hi My name if Rama Krishna, My axis ac.no is [protected] and my SMS banking no was changed and i didn't update the new number. Yesterday there was some fraud transactions made with my debit card for Rs. 4500. Now i am in other country on business trip and i will be back to india after 2 months. Now how should i proceed to get my amount back.

            thanks & regards
            HI
            MY NAME IS RAMBABU BEHARA
            I HAVE AXIS BANK A/C NO.[protected]
            DEBIT CARD NO.[protected]
            PLEASE SEND ME SMS ALERTS ON THIS MOBILE NUMBER. [protected]
            Why No complaints??
            Hi
            i have have credit card no. [protected]
            Plz send me the credit card usage balance now
            Dear sir, I am vadivel.R.S acc no [protected] .customer I.d[protected].pls make sms alerts & monthly statement in my mobile no [protected] mail Id [protected]@gmail.com.

            Thanks & Regards
            Vadivel.R.S
            +[protected].[protected]

            salry statement & sms alert - Comment #2077932 - Image #0
            salry statement & sms alert - Comment #2077932 - Image #1

            Axis Bank — my debit card got blocked

            I, MR.R F SAGAYARAJ, got my card blocked while shopping in online, my card number is[protected] and expiry date 03/17 . so i please kindly request you to unblock my card.

            Atm debit card insurancecompalen

            Mere bhai ka accident ho gaya atm insurance tha sub documents jama kar die aur original deth cartificate jama kiye hai deth cartificate mile ga ya nahi Sar pls original deth cartificate retarn kar dijiye ga the best regard

            Mobile Registered

            I want to register a new mobile no. for my axis bank acc. no.-<[protected]> & my new mobile number-[protected]. Salt lake sector 2 BD Branch Thanks & Regards Mukesh Kr Pandey

            CREDITCARD STATEMENTS

            NOT ABLE TO SEE ON NET CREDIRCARD STATEMENTS -NOT GETTING THEM EVEN BY POST FOR LAST THREEMONTHS
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              S
              Sanjay Kumar Singh
              from Mumbai, Maharashtra
              May 27, 2009
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              Hi all,
              Beware of Axis Bank Credit Card. The Bank released Rs.49180/- to Birla Sun Life Insurance on the basis of an authorization form which was not signed by me. Later, they are sending huge bills to me to pay. They did nothing after complaining nor replying. I want to see the said authorization form but they never sent t to me.
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                R
                ravi chamoli
                from Karnal, Haryana
                May 27, 2009
                Resolved
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                Resolved

                on 3rd march i made a transaction of 10, 000 from an atm machine located in clock tower(ghantaghar), dehradun. During the transaction some problem occurs and the money doesnt came out but one note of rs. 500 was half in and half out . i just made a call in axis bank, they told me tht they are coming in half n hour. i and the security guard of the machine wait there for half n hour then some Mr. Anand who was the concerned person of the bank came, went inside and put down the shutter. i dont know what anand was doing inside.
                After few minutes Anand came out and told me that my money would be transfered to my account. after that i went to axis bank located in Rajpur road, there i met Miss Rachna Bautiyal and Mr. Amit Gupta, they also told me that my money would be transfered to my account as i am having my account in corporation bank with acc. no. 1923 in greater noida branch. After one n half month i once again went to dehradun axis bank to ask tht why money is not transfered yet then they told me that my transaction was successful and now they cant do anything as i have that security guard as a witness that i havent received not even a single money but one thing more that Mr. Anand told Miss Rachna that yes an amount of 10, 000 was there inside the window of machine but when he mixed that money with rest amount in machine then their balance was tallied as Miss Rachna had a talk with that guard and the guard told her that yes, this thing happ that day.
                this was the fraud which axis bank have done with me. now i m going to lodge fir against axis bank rajpur road branch, dehradun and going to lodge a case in consumer court.

                Question which i wanna ask..
                1. if transaction was successful then what about that 500 rs. note which was lying half inside and half outside of the machine?
                2. if Mr. Anand received 10, 000 rs. inside the window of the machine then it means that some transaction happened there and when the transaction was successful then it means that money was mine beacuse money never comes up to the window until a transaction is done.

                plz solve my problem...


                RAVI CHAMOLI
                Aug 14, 2020
                Complaint marked as Resolved 
                Axis Bank is really really a very Bad Bank I m totally unhappy with their services...
                Because i m also having an A/c with this bank and before a few days something like this happened to me also..
                I had withdraw some amt i didn't got my money but that has been deducted from my a/c ..I hv given a written complaint and they hv not even ready to give me a complaint no.. the only words they r repeating again and again r u'll get money back in ur a/c in a few days..
                Now i m waiting when they'll cr.. my a/c..
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                  S
                  Satish Chandra Roy
                  from New Delhi, Delhi
                  May 27, 2009
                  Resolved
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                  Resolved

                  Hi

                  I have taken home loan last year from Axis Bank. This year when I contacted them for loan enhancement for registry of the flat, I came to know that there is a policy change at Axis Bank and now they will not enhance the loan even for the registry which was promised to me at the time of apply for the loan. So, I got my home loan transferred to IDBI Bank. I have completed all the formalities and handed over cheques (one from the IDBI for balance transfer and one checque from my own account for the interest on 2-May-2009. When I checked my account on 8-May-2009, I found that the cheque from my account was withdrawn on 5-May-2009 in to Axis Bank Home Loan account. I immediately sent a request to Axis Bank to know when I will get my security documents. On 18-May-2009 I got one SMS that my EMI will be presented on 20-May-2009 from Axis Bank. I called their customer care executive and asked him why bank wants to take EMI when all my payments are already cleared by 5-May-2009. He told me that this is a automatic SMS and no EMI will be presented to my bank. But on 20-May-2009 it was withdrawn. I called him again and asked why the EMI is debited and also as promised to me that I will get my security documents with 10 Days of clearance of payments I will get the documents. He gave me a shock by telling me that my loan account was closed on 18-May-2009, while all payments were cleared by 5-May-2009. When I started calling him every day to know about the status of my security documents, he gave me another deadline of May 2009 end. They sent me a statement of my account, which shows that payments started reflecting in my home loan account on 13-May-2009 and they have charged me interest till 13-May-2009 (8 days extra).
                  Following are the points which I would like everyone to know what Axis bank do when you go for loan closure.
                  1. On 2-May-2009, when I completed all formalities and made payment for the loan closure, I was told that I will get my documets within two weeks. Now they are telling me that it may take till May end (almost a month)
                  2. My payments were cleared from my account on 5-May-2009, but they are charging me interest till 13-May-2009. They have some of their own process which takes 8 days to actually reflect my payments in their own books. Something like a Bhahikhata system where someone enters the payment at their own ease. I am thankful to that guy as he has not taken a long leave otherwise it may have taken longer than that.
                  3. My EMI for the month on May, 2009 withdrawn when the payments was received by the Axis Bank on 5-May-2009. Again a kind of Bhahikhata System where the entries were not done in their books when bank present my cheque (every 16th of month)
                  4. I tried contacting senior managers of Axis Bank, but there is no effect, may be they don’t interfere in work being done/not done by their subordinates or they are too busy. I contacted Axis Bank, Home Loan Noida Branch customer care managers, and then North region customer care managers, but there is no change.
                  5. Now I have to pay 18% interest to my builder on the remaining payments as IDBI Bank will not release any fund before getting the security documents. Also 8 Days extra interest charged by the Axis Bank.

                  Thanks & Regards,
                  Satish Chandra Roy
                  Axis Bank Home Loan A/c no - PHNOD[protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  I recently took a home loan from Axis Bank, the complete process was very smooth and transparent. It took exactly 6 days for me to get the sanction letter and the loan was disbursed in 3 days. I was quite happy with the quick disbursement.

                  The only issue was I had to take property insurance from Bajaj Allianz & term insurance for the mortgage from Met Life, even though this was informed to me at the first instance by the Axis Bank executive that these are mandatory, surprising the Axis Bank sanction letter terms & conditions mentioned these as optional.

                  The Metlife premium seems to be on the higher side compared to equivalent plans.
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                    A
                    ARRK
                    from Delhi, Delhi
                    May 25, 2009
                    Resolved
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                    Resolved

                    Bank has debited Rs 650 as a transaction charge on saving bank account for one quarter ending Mar 09 and Rs 295 was debited for QE Dec 08 for similar reason. I sent mails and several reminders asking for details from the bank but so far no response. When contacted over customer care phone no. [protected] yester day (23.4.09)at about 5 pm, they were irresponsible to say that we cannot verify and asked me to contact home-branch.

                    Now the news is that Axis bank has started charging their account holders @ Rs 50 per transaction effected except through ATMs.

                    How the bank can start charging for every transaction? Govt, on one hand encourages transctions through banking channel but here the banks have started charging @ Rs 50 per transction. This quite detrimental to the small and medium class public holding saving account in the banks.

                    Even it appears RBI have no say in the banks charing interest or service charge on their customers. These banks after providing incentives while opening the account starts debiting charges to the account without even getting concurrence from the customers. Now the bank is saying you can close the account if not interested.

                    People are left high and dry. Is any one to look into this ????

                    Ramakrishnan
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Dated: 11th January’2010

                    The Manager
                    Grievance Cell
                    Axis Bank Ltd.
                    New Delhi

                    Sub : Deduction on Account of Below Limit Balance

                    Re: Saving Account No.[protected]

                    Dear Sir

                    I had opened above mentioned Savings Account with your Branch with a condition of Rs.2500/- minimum Quarterly Balance.

                    However, I was shocked to receive my recent Bank Statement wherein an amount of Rs.750/- has been deducted on account of Below Credit Limit Balance. Since I had balance above Rs.2500/- (Approx. Rs.4000/- quarterly balance being maintained), I enquired to your bank. I was surprised to know that my Quarterly Balance has been revised to Rs.5000/- minimum Quarterly Balance, without any intimation to me from your bank.

                    Neither I had received any written communication nor Verbal from your bank informing about revision of my limit from existing Rs.2500/- to Rs.5000/- per quarter. Further, I an amount of Rs.700/- has also been deducted on account o[censored]sage of Axis Bank ATMs more than 5 times. It is most shocking since I had used my ATM Card at Axis Bank ATMs only and not at any other Bank ATMs.

                    You are requested to kindly look into the above and Credit not only the aforesaid deducted charges to my account but any other charges also which have been deducted on account of above since I have suffered for no fault of mine.

                    Further, also kindly intimate me the current Quarterly Balance Limit which I have to maintain to operate this account. It may please be noted that failure to do the needful from your end will force me to Close the said account. I await your further advise in this regard.

                    Thanking you

                    Yours faithfully


                    RAJESH KUMAR
                    D-194, KARAMPURA,
                    NEW DELHI – 110 015
                    MOB: [protected]
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                      A
                      Ajay Kumar Saini
                      from Gurgaon, Haryana
                      May 25, 2009
                      Resolved
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                      Resolved

                      Dear Sir,
                      Unfortunately I have lost my Debit card on dated 16 May, 2009. The founder has used my debit card no [protected] and purchased mobile phon/accessories as per Axis bank statement PUR/MOBILE POINT/[protected]/170509/21 and PUR/MOBILE POINT/[protected]/170509/21 from Mobile point shop on dated 17.05.2009.

                      Sir,

                      As per ethics/rules of the banks the signatures are always being verified before any transaction is made.
                      Once the founder has purchased the above said items by swapping the card and signing the purchased slip.
                      Ultimately the slip might have come to Axix Bank Indirapuram Ghaziabad (My Salary A/C Bank). It is sure that the signature might have not been verified by the bank staff and blindly transferred the amt. ( Rs. 12607+1887=14494/-) which is a big amt for me. May I request you sir, to help me to get my said amt refunded in my above said a/c.

                      I will be very thankful for your act of kindness.


                      Yours Sincerely,

                      Ajay Kumar Saini

                      [protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      I want my bank statement on urgent basis
                      I want my bank statement on urgent basis
                      I want to open an saving a/c in Axis bank so that i can get atm fecility.My address is in chakdaha, nadia, wb, Would u please tell me what can i do for it?
                      I want my bank statement on urgent basis
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                        S
                        swadesh mishra
                        from Shahabad, Haryana
                        May 24, 2009
                        Resolved
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                        I Have taken balance transfer from Axis Bank to Barclays of rs 30000 in Oct 2008, unfortunately it was drawn in drop boxe of axis bank. In dec 2008 I was requested him many times to cancell, they were informed me that they require scanned copy of the indemnity bond worth Rs.100 on 23rd dec, ref:no[protected].They issued cheque of balance transfer over phone but not cancell after many verbal & written request. I was mailed scanned copy of the indemnity bond worth Rs.100 on 20th jan.09, but they have not cancelled. On 31st mar they have informed me that they have not recieved. Again I forwarded the mail of 20th jan on 31st jan in favour of scanned copy of indemnity bond. They have not cancelled and giving excuse that your phone was out of range. Everything is going on written communication and they are trying my phoe-what is joke? Still the have not cancelled balance transfer cheque and demanded physical copy, if physical cop was required than why they were demanded scanned copy.

                        Hence I request to you kindly take an strong action.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        kjdkadakd sadadladjld
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                          S
                          sachin kumar thakur
                          from New Delhi, Delhi
                          May 21, 2009
                          Resolved
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                          Resolved

                          Sir,

                          I tried to withdraw 5000 rs using axis bank debit card from ICICI ATM m/c on 02.05.09.But no money has come out from m/c and my balance was reduced by 5000 . I reported the complaint on 04.02.09. The complaint no. given by the customer care executive was[protected].But till today my money was refunded to me .This hapeened in Lucknow, near patrakarpuram petrol pump, gmotinagar.
                          My conatact detail is [protected].PLz help

                          Regards
                          Sachin Thakur
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Dear Sir,

                          i m working in expressit at mahipal pur .I have sumited for salary a/c form or Documents in your vasant kunj branch on 05/december/2009.till the date my salary a/c is not open .two guyes mr.vishnu & kaazi respnonsible lost my documents.what happening in your axies bank.i have requsted u to pls open the salary a/c & help me...my contact no.[protected]

                          Regds
                          Schin Verma
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                            8
                            8895288756
                            from Coimbatore, Tamil Nadu
                            May 19, 2009
                            Resolved
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                            My Account Number : [protected]

                            Bank-Axis Bank, Vapi Branch, Vapi, Gujarat
                            Name : Chittaranjan Mohapatra

                            On dated 11.05.2009 Rs.23700.00 has transfered from my account without my knowledge.Now my account has been freezed by the Bank. I have asked the concered Branch . I have submitted one written complaint at the Bank . Till date they are not giving me proper respond. Even they are not telling about the a/c number where the money transferred. Please advise me what to do. Now a days I have no single money to spent.
                            Everyday I am asking the bank regarding same. But there is no positive answer.

                            Please help me.

                            Thanks with regards,

                            Chittaranjan Mohapatra
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              J
                              Janakiraman
                              from Chennai, Tamil Nadu
                              May 19, 2009
                              Resolved
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                              Resolved

                              Dear sir,
                              I have a AXIS BANK Credit cad (Silver).My credit card number is [protected]. I have dropped a cheque for the full amount towards the statement for the month of November 2008 in an ATM of AXIS BANK. They have missed my cheque and asked for payment by cash. They claimed less than what I need to pay. I made stop payment for the cheque and paid the money by cash. In the next month statement, they imposed penalty and asked me to pay the amount. I refused to pay the amount and informed the custoer care by mail and insisted that I am ready to pay principle amount if any. But, no reply inspite of my repeated mail. But every month till today, they were sending the statements with addition of penalty for each month. I have spoken to the customer care many times but nothing concrete happpend. I am fed up with their calls. How many times, I can reply the same thing?

                              When somebody called up from collections division, I repeated the same thing. They asked me to talk to the customer care. They gave the number[protected]. But it seems this number is not in use.

                              I never shied away from paying the amount what I transacted with credit card. I think there is no proper system in AXIS BANK. I dont want to receive calls or statement any more. Let them come out with a summary of statement from September 2008. I am ready to pay if I need to pay any principle amount. Otherwise, I am ready to face any legal proceedings.


                              With regards,

                              Janakiraman
                              Chennai.
                              [protected].
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Dear sir,
                              I have a AXIS BANK Credit cad (Titanium).My credit card number is [protected]. I recieved my july2012 credit card statement, in that they are mentioned debit bounce charges 300Rs and service charges 37RS without intimation. I payed my credit card bill within time regularly, eventhough they are adding penalty in my statement.

                              I called to customer care office but there is no response from the Axis bank side.I am ready to face any legal proceedings.


                              With regards,

                              M.Venkateswara rao
                              HYDERABAD
                              MOBILE: [protected]
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                                C
                                Chiranjeev Singh
                                from Delhi, Delhi
                                May 16, 2009
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                                Dear Sir/Madam,
                                I was having a salary a/c with the axis bank Rajouri Garden Branch since 2005 with name of Chiranjeev Singh Nanda a/c no [protected]. When i left the job they changed my salary a/c to some other scheme a/c (SAPPL) without informing me and after that they imposed some consolidation charges on it of RS.220.20/- on[protected] saying that i have done more than 9 transactions in 3 months, before this i have done so many transaction but non charges have been imposed.They said that this is the new schedule of charge.

                                This is the duty of the bank to inform me about changes made to my a/c and without informing to the user they cant deduct any charges. if the new schedule is released, they must have informed me prior any deduction. When i asked them to reverse the charges, they denied to do so.

                                Kindly help me in this matter n do the needfull.

                                Thanking You
                                Chiranjeev Singh Nanda
                                [protected]
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                                  N
                                  Nirav Bhadreshkumar Shah
                                  May 15, 2009
                                  Resolved
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                                  Resolved

                                  Dear Sir/Team,

                                  Myself Nirav Shah, I withdraw 10, 000 Rs. of my Axis bank debit card from other ATM ( ICICI-Nehrubridge, Ashram Road, Ahmedabad, Gujrat ), I am not getting any money from ATM and received only sleep, which shows that 10, 000/- deduct from my Axis account. After that once again i windrow 5000/- and getting transaction ok.
                                  Within 30 mints i already put application requires at your Ahmedabad Law Garden branch with attach transaction slip of 10, 000/- and 5000/- and last 10 transaction details copy.
                                  I surprise that Axis people said that this query will be solved within 30-45 days. Is it ok??
                                  And also I surprise when Axis Bank staff said "Do not transaction Axis debit card from any other ATM” if you know there is problem occurred frequently so why you not suggest your customers before make them in trouble?
                                  I have 22 K salary and my 10, 000/- rupees stuck up (45 % salary) due to your internal technical fault. Is there any solution or make any policy to re-immerse temporary some of my money??
                                  Maximum 72 hours is enough to know and solve the query.

                                  Pls guide what I have to do to get back my money?

                                  My Application no which submit at Axis Bank law garden branch: 9121852
                                  Aug 14, 2020
                                  Complaint marked as Resolved 

                                  TULIPIT LTD — Mondy dedut from Saving account but not comming out from ATM

                                  Dear Sir/Madam,

                                  HERE is the details,


                                  My self Nirav Shah, i widhraw 10, 000 Rs. of my Axix bank debit card from other ATM ( ICICI-Nehrubridge, Ashram Road, Ahmedabad, Gujrat ), i am not getting any money from ATM and recived only sleep, which shows that 10, 000/- deduct fom my Axis account. After that once again i widraw 5000/- and getting transcion ok.
                                  Withine 30 mints i already put application requirest at your Ahmedabad Law Gardan branch with attach transsciont slip of 10, 000/- and 5000/- and last 10 transcsion detals copy.
                                  I sureprise that your Axis people said that this quiry will be solved withine 30-45 days. Is it ok??
                                  And also i surprise when your staff said "Do not transaction Axis debit card from any other ATM " if you know there is problem occured frequiently so why you not suggest your customers before make them in troble?
                                  I have 22 K salary and my 10, 000/- ruggpes stuck up ( 45 % salary )due to your internal technical fault. So howcan survice my family for this month?? Has you have any solution or make any policy to re-imberse tempary some of my money ??

                                  I SENT MAIL 3 TIMES BUT NO ONE REPLYING ME SINCE.
                                  I SEND MAIL TO :p.[protected]@axisbank.com; rajendra.[protected]@axisbank.com; [protected]@axisbank.com; [protected]@axisbank.com WHICH ARE MENSION ON AXIS SITE.

                                  IS THERE ANY RULES OF RBI WHICH WILL HELP ME OUT FROM THIS TROUBLE.
                                  Dear Sir / Madam

                                  With reference to saving a/c no. [protected] in the name of Radha Krishna Gupta, there is transaction showing in my account statement on 08-07-09 for withdrawal of 2, 000/- from SBI ATM, but this transaction was not being completed and money was not withdrawn from the ATM.
                                  Surprise about had done this transaction, kindly request to resolve this matter as soon as possible.

                                  Regards

                                  R K Gupta
                                  A/c No. [protected]
                                  Dear Sir/Madam,

                                  With due respect I Yengkhom Romina Devi would like to complain you thank I tried to withdraw Rs. 400.00 from my SBI Account no.[protected] on 01/04/10 around 11.00am from the Axis Bank ATM, I didnt receive my money nor the receipt, i then checked my account balance from Vijaya bank ATM and I found that the money is already deducted fom my account, I could not give any complain because the bank is close today.
                                  I would like you to kindly look into the matter and resolve it at the earliest.

                                  With Regards
                                  Y.Romina Devi
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                                    N
                                    NARAYAN MANOHAR DANDAWATE
                                    from Mumbai, Maharashtra
                                    May 15, 2009
                                    Resolved
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                                    Resolved

                                    I HAD WORKED WITH AXIS BANK RAC NASIK AS AN BANK & BACK OFFICE EXECUTIVE DURING THE PERIOD OF APRIL 2008 - FEB 2009. THE BANK OUSOURCED ME THROUGH THE I SMART GOLBAL PVT LTD. IN FEB 2009 AXIS BANK RAC HEAD MR. MERZYAN PATEL TOOK A MEETING WITH ALL BACK OFFICE STAFF & INFORMED US THAT THE BANK HAD DECIDED TO DISCOUNTINUE THE I SMART GLOBAL PVT LTD & HE ASKED US TO RESIGNE FROM THE I SMART GLOBAL PVT LTD. SO I RESIGNED FROM THE POST.

                                    AFTER 2 MONTHS STILL I'M WAITING FOR THE EXPERIENCE CERTIFICATE & RELEAVING LETTER FROM THE I SMART GLOBAL PVT LTD.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      B
                                      Bharat Arora
                                      from Pune, Maharashtra
                                      May 15, 2009
                                      Resolved
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                                      Resolved

                                      To All the Officials of Axis Bank,

                                      Please go through the trail mail. Axis Bank has not provided the required service till date. I request you all to please activate the service only after finalizing the compensation for the delay. The following officials of Axis Bank have not responded at all:

                                      1. Mr. S Sinha – email id : [protected]@axisbank.com
                                      2. Branch Manager – Maninagar Branch
                                      3. Operations Manager – Maninagar Branch

                                      The email immediately below says that there was a TECHNICAL PROBLEM. Please note that there are in all 5 items / places where a customer puts in the data in the form provided to us for the facility, hence the reason TECHNICAL PROBLEM is just to misguide the customer, who does not have any power and is at the mercy of the Bank Officials.

                                      Please note that till the time the problem is solved I shall maintain only Rs. 5000/- (which is the AQB to be maintained) in my account. Any charges deducted by Axis Bank will have to be bourne by them.

                                      Let me know the penalty AXIS BANK takes up for the delay. Once I feel the necessary action has been taken from banks end, we can discuss for the rehabilitation of the facility. TILL THE TIME, PLEASE DO NOT ACTIVATE THE FACILITY.

                                      Regards

                                      Bharat Arora




                                      Dear Sir
                                      Regards from Axis Bank.
                                      We apologies for inconviencies caused to you.
                                      Due to some technical problem, your instruction for availing Encash-24 was not executed in system. Now we have incorporate this facility in your account.
                                      Sir we give assurance for best service.
                                      Incase of any further information/clarification, kindly conact me.
                                      Regds

                                      Sefal Mehta
                                      Axis Bank Ltd.
                                      Manager - Ops.
                                      Maninagar Branch
                                      Tel[protected]
                                      Fax : 25452805


                                      Dear Mr. Gitesh,

                                      Plz take time to go through the email trail. The Branch Manager Maninagar Branch and The Branch Operations Head Maninagar Branch, have not even thought of responding till date. The email was forwarded to them on 28th April 2009, and After 16 days, u are responding by email and I quote - WE WISH TO INFORM YOU THAT YOUR COMPLAINT HAS BEEN FORWARDED TO THE CONCERNED BRANCH AND DEPARTMENT FOR THEIR NECESSARY ACTION unquote.

                                      Sir, please understand that the email sent to so many people, including Mr. S Sinha ([protected]@axisbank.com) has failed to generate any response from your team. I understand that your team is not at all interested in providing service to the customers.

                                      I request that a Senior Level Person be deputed for the case to find out why they are not willing to respond even after 45 days of the request. Also, I would request you to please keep me in loop for the entire process to let me understand why and how the process is being taken forward. I m really worried about my future with Axis bank ( Please understand that this is the first account opened at the start of my career and such a response from Axis bank might make me think twice before doing any further business with this account).

                                      Await the Right person, as your Branch Team Maninagar Branch and Mr. S Sinha are quite lethargic a team to serve any client. (45 days and CC to so many higher officials and still no response).

                                      Please understand in this time of recession, my time at office hours is also spent in personal matters...

                                      Regards

                                      Bharat Arora


                                      On Thu, 14 May 2009 16:54:40 +0530 wrote
                                      >Dear Sir,
                                      >
                                      >Greetings from Axis Bank!
                                      >
                                      >Thank you for taking the time to email us.
                                      >
                                      >With reference to your query, we wish to inform you that your complaint
                                      >has been forwarded to the concerned Branch and Department for their
                                      >necessary action.
                                      >
                                      >We trust this clarifies the matter.
                                      >
                                      >Thanks and Regards,
                                      >
                                      >Gitesh Samant
                                      >Depository Services Support Services
                                      >Phone[protected] / 4265
                                      >
                                      >
                                      >
                                      >
                                      >"bharat arora"
                                      >05/14/2009 04:13 PM
                                      >
                                      >To
                                      >
                                      >cc
                                      >, , ,
                                      >,
                                      >Subject
                                      >Re: Fw: PLZ FORWARD THIS EMAIL TO MR. S K SINHA...
                                      >
                                      >
                                      >
                                      >
                                      >
                                      >
                                      >Dear Mr. Gitesh,
                                      >
                                      >Your website says that there should be a gap of Maximum 34 WORKING DAYS
                                      >before any complaint is taken to the highest level. I will be checking the
                                      >date on which the form was submitted to Axis bank tonight. Meanwhile,
                                      >roughly i understand that from the end of 1st week of April, today is the
                                      >34th working day. Since no action is taken from Axis Bank, await my next
                                      >email...
                                      >
                                      >plz ask TEAM AXIS to enjoy the lethargy meanwhile...
                                      >
                                      >Regards
                                      >
                                      >Bharat Arora
                                      >
                                      >
                                      >On Thu, 14 May 2009 13:36:49 +0530 wrote
                                      >>Dear Sir
                                      >>
                                      >>Complaint received from the customer maintaining Bank account with our
                                      >>Maninagar Branch is appended below for your necessary action. We request
                                      >>you to respond to the customer directly.
                                      >>
                                      >>Thanks and Regards,
                                      >>Gitesh Samant
                                      >>Depository Services Support Services
                                      >>Phone[protected] / 4265
                                      >>
                                      >>
                                      >>----- Forwarded by Dp Operations/002/AXISBank on 05/14/2009 12:55 PM
                                      >-----
                                      >>
                                      >>"bharat arora"
                                      >>05/14/2009 12:03 PM
                                      >>
                                      >>To
                                      >>, , ,
                                      >>
                                      >>cc
                                      >>, ,
                                      >>, ,
                                      >>, ,
                                      >>, ,
                                      >>, , ,
                                      >>
                                      >>Subject
                                      >>Re: PLZ FORWARD THIS EMAIL TO MR. S K SINHA...
                                      >>
                                      >>
                                      >>
                                      >>
                                      >>
                                      >>
                                      >>Does any one in Axis bank care to reply to a customers query... seems
                                      >All
                                      >>of axis bank is too busy...
                                      >>
                                      >>Guys u all have 24 hours to respond... u all may not like next
                                      >>email...
                                      >>
                                      >>Regards
                                      >>
                                      >>Bharat Arora
                                      >>Cell :[protected]
                                      >>
                                      >>On Wed, 13 May 2009 17:19:01 +0530 wrote
                                      >>>ALL ARE PLEASE REQUESTED TO FORWARD THIS EMAIL TO MR. S K SINHA...
                                      >>>
                                      >>>Sh. S K Sinha
                                      >>>Senior Vice President (Compliance)
                                      >>>
                                      >>>Dear Sir,
                                      >>>
                                      >>>Axis bank does not seem in mood to serve the old customers. In last 7
                                      >>years this is the first time so many reminders and still no action /
                                      >call.
                                      >>
                                      >>>
                                      >>>Kindly provide me Number of APPROPRIATE PERSON WHO CAN HELP ME... as the
                                      >
                                      >>branch manager in Maninagar branch seems too tide up for serving a
                                      >>client...
                                      >>>
                                      >>>regards
                                      >>>
                                      >>>Bharat Arora
                                      >>>Cell :[protected]
                                      >>>
                                      >>>On Mon, 11 May 2009 12:36:25 +0530 wrote
                                      >>>>Dear Sir/Madam, Kindly assist the customer suitably. Thanks &
                                      >>Regards, IBRM DESKAxis Bank Ltd -----Original Message-----
                                      >>>>From: bharat arora ([protected]@rediffmail.com)
                                      >>>>Date: Monday, May 11, 2009 11:48 AM
                                      >>>>To: ibrm.[protected]@axisbank.com (ibrm.[protected]@axisbank.com)
                                      >>>>Cc: Maninagar.[protected]@axisbank.com
                                      >>(Maninagar.[protected]@axisbank.com);
                                      >Maninagar.[protected]@axisbank.com
                                      >>(Maninagar.[protected]@axisbank.com); [protected]@rediffmail.com
                                      >>([protected]@rediffmail.com)
                                      >>>>Subject: Re: RE: Await activation of Encashment 24 facility in savings
                                      >
                                      >>account no. [protected] Dear Sir / Madam,
                                      >>>>
                                      >>>>Its been more than a week of last trail mail, but till date no response
                                      >
                                      >>is their. May I ask, what is the updated situation... kindly let me know
                                      >
                                      >>how long Axis is going to take to provide the
                                      >>service...
                                      >>>>
                                      >>>>Regard
                                      >>>>
                                      >>>>Bharat Arora
                                      >>>>Cell :[protected]
                                      >>>>
                                      >>>>
                                      >>>>On Tue, 28 Apr 2009 18:05:40 +0530 wrote
                                      >>>>>Dear Sir/Madam, Please find the enclosed mail from the
                                      >>customer.Kindly look into the matter and respond the customer suitably.
                                      >
                                      >> Thanks & Regards, IBRM DESKAxis Bank Ltd. -----Original Message-----
                                      >>>>>From: bharat arora ([protected]@rediffmail.com)
                                      >>>>>Date: Tuesday, April 28, 2009 12:07 PM
                                      >>>>>To: [protected]@axisbank.com ([protected]@axisbank.com)
                                      >>>>>Subject: Await activation of Encashment 24 facility in savings
                                      >account
                                      >>no. [protected] The Branch Manager,
                                      >>>>>Maninagar Branch,
                                      >>>>>Axis Bank Ltd.
                                      >>>>>Ahmedabad
                                      >>>>>
                                      >>>>>Sub :Activation of Encashment 24 facility in savings account no.
                                      >>[protected]
                                      >>>>>
                                      >>>>>Dear Sir,
                                      >>>>>
                                      >>>>>I have submitted an application with your Naranpura Branch in 1st week
                                      >
                                      >>of April 2009, for activation of ENCASHMENT 24 facility in Savings
                                      >Account
                                      >>No. [protected] maintained with your Branch. It is very unfortunate
                                      >>that I have to put up this email informing you that the said request is
                                      >>still not processed.
                                      >>>>>
                                      >>>>>Kindly look into the matter and revert back.
                                      >>>>>
                                      >>>>>Yours Faithfully,
                                      >>>>>
                                      >>>>>Bharat Arora
                                      >>>>>Cell :[protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 

                                      Parcel — no proper response & negligence abt customer

                                      hi
                                      this is VEERANNA D
                                      from banglore

                                      there is a parcel for me in TRACKON couriers off (bommasandra)
                                      from last 10 days
                                      for the reciveing each and every time i have to go there my self
                                      otherwise its not reaching me its goes to scarps...


                                      is it called service...


                                      bad service i never seen before this
                                      I SUBMIT MY I CONNECT APPLICATION TO BUT I DID'T RECIVE ANY MAIL FROM UR SIDE
                                      IN MY ADDRESS I WANNA ACTIVATE I CONNECT SERVISE
                                      MY CURRENT ADDRSS IS
                                      KOPERKARANE SEC-12 PLOT -74 BALAJI APT NO 103
                                      NEW MUMBAI NEAR BALAJI GARDEN
                                      [protected] KOPERKARANE BRABCH


                                      WHAT IS PH NO KOPERKARANE BRABCH ?
                                      Respected Ganguly Sir,


                                      Sir my id user and password do not mach, due to delay oprate, so i since please active my old password.

                                      Thanking for you

                                      Your faithfully
                                      Sanjay (UN MIS SUDAN)
                                      dear ganguly,
                                      Sir my id user and password do not mach, due to delay oprate, so i since please active my old password. my name sanjay kumar[protected]M)
                                      Sir i forgot my iconnect login id & password. kindly change my password as varshitha. my account no. is [protected]. Chandanagar branch, hyderabad. My cust.id is[protected]
                                      my mobile exact mobile no: is not registered in my account.so please registered my mobile no,
                                      no is [protected]
                                      when i am trying to register my visa card no for transaction in paypal.some error meessage is coming saying 'access to this card hasbeen denied by ur bank'.so please check it out my ac no is-[protected].visa card no is-[protected].and also what is 'NEFT IFSC' for axis bank i want to know also bank code.
                                      sir mera acc.no.[protected] hai main train ka reservation nahi kar pa raha hoon because money transfer nahi hopa raha hai cofermation per click karne per poori axim bank ki side hi gayab ho ja rahi hai turant problem door karen your customer raja singh
                                      This to inform you that My a/c no [protected] triying to i-connect but my instructions are not following. So I Kindly request you to give the advice to make my i-connect easy.
                                      Dear Sir,

                                      I have received chq. book & ATM card of Mr. Bhavesh Chandra on 10.12.09 but pin no of ATM card still not received. Several reminders i have already given but we have not recd the same.
                                      pls do the needful.

                                      regards,

                                      SandeepKS

                                      Axis Bank — accessed rs.5000 twice from ATM but could not get

                                      sir,
                                      this is to inform you that I, Niti Kanchan, a/c no.[protected] (savings a/c), tried to withdraw first rs. 5000 from axis bank ATM in shastri nagar,ghaziabad today on 24th-jan-2010 around 11 am but the money didn't come out as the whole of it got stuck. It even showed a deducted balance in my receipt. Then next time i tried to withdraw rs.2000 which i got easily, but after this transaction, i tried again for rs.5000 and the same thing happened, the whole money got stuck but somehow i managed to pull the amount and got rs. 4100 in my hands and rest went back and showed a deducted balance in my receipt
                                      so overall, I accessed rs.12000 and could get only rs.6100.

                                      I request you to take this into consideration as soon as possible and refill my account by the amount unrecieved.

                                      thanking you
                                      from,
                                      niti kanchan
                                      (a/c no.[protected] )
                                      sir
                                      this is to inform you that I have received chq. book & ATM card 3 jan 2010 but pin no of ATM card still not received. i have already given customer request form but i didn't get my pin no.
                                      Kindly resolve the issue asap.
                                      my a/c no. [protected]
                                      my account no is S B / A.C [protected] Pranav Awasthi & Ajay Awasthi has not login for see the balance and banking transaction .Pl remove my problem and intimate us.
                                      Dear Sir/mam,

                                      Its Lakshmana Prakash i have an account in your bank at chennai on ashok nagar branch and my account no. is [protected]. i have problem in my iconnect . if i login the id it show error message . so please slove this problem because i wnt to transfer money on other account also.

                                      Thank you

                                      Prakash.V
                                      i am unhappy with your services. becouse willingten branch at kochi are not responsing well. they cant picking the phone and after picking they are not beahving well

                                      Axis Bank Ltd — No one service provider is there to meet requirements

                                      Dear All.
                                      This is Sourav Sanyal, Axis Bank Premium A/C holder, A/C no-[protected], during my card swipe at nearest ATM (IDBI Bank, Golpark, Kolkata-31) it was been captured. AS soon as possible I got the matter to the concerned authority at Main Branch of Axis near theatre rd., Kolkata. They initiated the matter as well as they promiss to reissue a new card within 10-12 days. i am very much sorry to say that days infact month has bees past they have not yyet taken any positive steps to solve the problem out. It every time when I got the matter to their concern of Miss Nandini One of the customer care executive, she always carried on with some false consolation. more over now a days they saying the my card yet not been blocked.
                                      Now my question is that if this type inconvenience occures consiquently then who is the person to give them authority to do their business.?? I need immidiate action no time to spare. Other wise I am bound to go to Judicial issue against the opperation head and all the staffing against it.
                                      declined to logon my personal account.
                                      ple send my account number bhavesh jantibhai mundadiya mo-[protected]
                                      From: "Rajesh Bansal" <[protected]@yahoo.com>
                                      To: "" <ibm.axisbank/[protected]@axisbank.com>

                                      Respected Sir/Madam

                                      we may submit that I Rajesh Bansal, having a/c no. [protected] has paid online tax Rs. 9600/- on 26.06.2010.

                                      The receipt for the same has not been generated at his end. The transaction description is as follows:

                                      ICONN/18283312/260610/INTERNET TAX PAYMENT.

                                      Please do the needful for generation of receipt.



                                      Thanks & Regards

                                      Rajesh bansal 156/7 u.e. Kurukshetra
                                      Kurukshetra
                                      A/c no. [protected]
                                      Axis Bank ltd
                                      My A/C No.[protected], as my desktop is change i am not able to access my netsecure with web pin. for access i have to re-register my netsecure with web pin, for that activation code should be SMS on my registered mobile no. [protected] within One minute.But unfotunately i have not get SMS on my registered mobile no. [protected] & because of that i am not able to re-register my netsecure with web pin.

                                      I have already given Complaint on 1/07/2010 on your Toll free No. [protected].
                                      My A/C No.[protected], I am not able to access my netsecure with web pin, for that activation code should be SMS on my registered mobile no. [protected] within One minute.But unfotunately i have not get SMS on my registered mobile no. [protected] & because of that i am not able to re-register my netsecure with web pin.

                                      I have already given Complaint on 10/11/2010 on your Toll free No. [protected]
                                      Axis Bank

                                      Posted:[protected] by Vijay Mamnani Send email


                                      payment of rs.3000 twice from ATM at situated Kanwar Nagat Janta Bazar, Jaipur but could not get to me
                                      sir,
                                      this is to inform you that I, Vijay Mamnaii, a/c no.3114 Indian Oversese Bank Branch Mansarovar Jaipur (savings a/c), tried to withdraw first rs.3000 from axis bank ATM situated at Kanwar Nagar Jaipur (Raj) on yesterday 16th-nov-2010 around 17.03 pm and 17.04 by card number [protected] ATM ID s1ac01010 and Record No.2637 and 2638 but the money didn't come out from ATM and I ricieving tow slips by reason of "Unable to Process" showing on slip Transaction Declined 072. After That I rcived a two SMS from my bank I.O.B.to my mobile No. [protected] on time 17.12 and 17.13 that Rs. 3000/- each total Rs.6000/- was debited from my account by above transaction.

                                      I request you to take this into consideration as soon as possible and refill my account by the above said amount Rs. 6000/- unrecieved.

                                      thanking you
                                      from,
                                      VIJAY MAMNANI ADVOCAT
                                      RAJASTHAN HIGH COURT
                                      JAIPUR
                                      (a/c no3114 INDIAN OVERSEASE BANK BRANCH MANSAROVAR JAIPUR RAJ )
                                      ADD. 117/690 AGRAWAL FARM MANSAROVAR JAIPUR RAJASTHAN
                                      MOBILE NO. [protected]
                                      HAVE USED THIS AXIS BANK I CONNECT LAST TWO MONTHS. IT WAS WORKED PROPER.WHILE I HAD CHANGED MY PASSWORD AFTERTHAT I WILL GO INSIDE IT WILL SHOWING "YOUR ID IS DISABLED" LIKE THAT SHOWING. SO IMMEDIATE SOLVE MY ISSUE.THIS MY SALARY ACCOUNT SO I HAVE MORE ISSUE PLEAS RECTIFY THIS TROUBLE SHORTLY.
                                      MY A/C NO: [protected]
                                      MY CONTACT NO: [protected]
                                      please rectify shortly...
                                      Dear Sir,
                                      Ref: Saving Account No. [protected]
                                      I am a Saving Bank A/C holder of Axis Bank Sevoke road branch siliguri Dist: Darjeeling West Bengal. I have deposited a cheque of State Bank of India B.S.F Campus Branch Kangsang Manipore bearing Cheque No. 618215 for Rs. 3, 000/-(Three thousand ) only on 8.12.2011. But till date the amount has not credited in my account I have contacted several time with your officials i even complaint to your operation Hea but in vain till date I did not getting any response from their end. so kindly suggest me How I get the amout with Interest and where do i complaint . expecting your suitable reply in earliest. my contact No. is 91-[protected], 91 -[protected],[protected], Email: deepakchhetri.[protected]@gmail.com
                                      sir,
                                      For the past 1 1/2 months, the netsecure pin panel does not display after login applying the required id & password.My customer id is[protected]. My contact number is [protected].
                                      I SELECT NETSECURE CODE IN WEBPIN BUT I NOW WANT SELECT SMS MOBILE .SO KINDLY CHANGE INTO NETSECURE CODE IN SMS MY A/C NO [protected] MY MOBILE NO [protected]
                                      Dear Mr. Gipesh,
                                      Myself Soumitra Pahari witness a very very bad service of your organisation I am not sure whether you will be able help me or help you organisation to revive the customer service.
                                      I would like you to ask you one first question there is no one in your organisation who speaks little truth or provide clear picture to the customer including you are so busy you don't have time to speak to the customer in fact I am not sure this mail will reach you or not - I am sorry to remind you, you people are busy because we as common people give you business small or big every piece of business should be important to the company - I will not disclose where I work and it effect your business if I take this matter to that extent

                                      I will explain you entire my experience with your service

                                      27th jan - 2013 I have opened my axis direct account at axis bank Rajpur branch that time I was given an I code and I was told account will activate after 10 days then you use this I did the same which did not work

                                      25th feb -13 I seek on line help from you Mumbai office they explained sir we will send you another I code through courier - which never arrived

                                      Then I spoke to Subhasis who actually convinced me to open this account - he said he will ask the axis direct person Subhankar will call you and do the necessary - which never happened

                                      I waited again I called them then I said any way I am coming to Kolkata on April 15th - then they said once you are at Kolkata please come to the branch we will do it

                                      17th April - 13 I been to the Rajpur branch there they told me by next day afternoon it will done I waited again - next day till 1500 hrs nothing happened again I called they said please come to the branch now we will do it - unfortunately I been there Mr.Pabitra tried get in touch with Mr.Sagar he convinced me sir we are not able to do it however within 3 days you will receive this is my promise

                                      I came back to Hyderabad where I work 3 days passed again I called they gave me a speed post tracking no ( EM[protected]IN) which is not a valid no I could not retrieve any information from that

                                      22nd April -13 I spoke to Ms Sen who is the branch manager of the Rajpur branch she said we are really sorry this is happening with you however we are not responsible for this because axis direct is a different vertical they don't respond us however I will speak to some one mean while please send me a mail regarding what you have gone through

                                      After an hour Mr.Samarjit called me in conference call with Ms.Sen stating we will send you I code though your registered email please send us a request I have done the same, next day some one from Mumbai office also called me to send a request mail did the same

                                      Today 30th April -13 I called Ms. Sen again to enquire the status she said by evening you will get waited till 1800hrs nothing happened called her again that time she did not have any answer I asked her I need to escalate this issue further then she gave me your mail I'd and a board no which I called to connect with you they kept me on hold for 15 minute then Mr.Bidhu panda told me I can't speak to you since you are very busy and you are not suppose to talk to any customer.customers are only allowed to talk to customer care. Then he told me your I code is ready with me to send to your mail - we have taken approval to send I code through email we are just waiting for your mail which I have send twice then he said please copy to me the moment I receive the mail I will send you I did the same

                                      After 15 min Mr.Sagar called me along with Mr.Pabitra asking to send him the same mail to him also then they will forward me the I code in mail

                                      Exactly after 15 minutes again Mr.Bidhu called me sorry sir we won't be able to send you the code through we will send you through courier only - I asked him only one question why did you tell me lie. Then again I ask him can I speak to Mr. Gipesh he said I can't allow

                                      After reading this mail do you think you are giving a good service to the customer

                                      I never asked to send the I code through mail I understand this is a security issue and that's for the customer only but the code should reach to the customer through courier

                                      I would like to know what you are going to do on this and what compensation you will provide me in sense the money I have blocked for more than 120 days

                                      Hope to see a quick response from you if it reaches you otherwise I would have to find some other way to escalate this issue


                                      Sent from my ipad

                                      Begin forwarded message:

                                      Axis Bank Limited — TO BLOCK ONE ATM CARD

                                      SIR, I AM AM A CUSTOMER OF AXIS BANK LIMITED, AT PRESENT I HAVE TWO ATM CARD & I WANT TO BLOCK MY ONE ATM CARD. PRESENTLY I HAVE NO NEED TO OPERATE TWO ATM CARD THOUGH I AM A BUSINESS WOMEN . SO PLEASE ADVICE ME HOW TO BLOCK MY ATM CARD. WITH REGARDS SIKHA.

                                      Amount debited after cancellation

                                      FLIPKART EMI Transaction already cancelled, but at this time EMI deduction shows on my credit card statement. Name: Kishore Sarwan Account Number: [protected] Credit Card : [protected] Account Type: SAVING BANK A/C
                                      sorry...

                                      Not update of KYC! branch code 443! Unethical behavior ! Ms Uma Pandey

                                      Date of the incident-06/06/20016
                                      mob. no..[protected]/[protected]/26624444/26835555/7777/26524444/26526666
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                                        srinivasa reddy turaka
                                        from Srikakulam, Andhra Pradesh
                                        May 14, 2009
                                        Resolved
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                                        Resolved

                                        Dear Sir,

                                        I Have a Axis credit card.They donot use to send the statements at all.but i was paying minimum payment for 2500 for 3 mnths.But still i hvant recvd the statements.I have a doubt that there were charging me additional charges.But when i call call center there was no proper response .But i got some financial issues.They dint properly acknowledg me.Now recovery agents calling me and threatening me without giving space to speak to me and using abusive language.I am not able to answer their calls.Please take necessary actions on them.The recovery agency name is Leo financials, rama talkies, vizag-phone number [protected]
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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