Axis Bank Complaints & Reviews

Axis bank mira road branch near mira road railway station they deduct my amount from my account without intimation that they increase minimum balance when i ask the manager they say that we have send letter to you.but when i ask him from which courier they say we send by ordinary post 5rs see how they are people sending important letter by post how we get information and i have given complain but to axis bank but no reply

Hi

I had lost my debit card and requested for the card and pin number on Sep 30th 2008. After many months i recievde the Debit card (i went to the bank so many times). But till now i didnt receive the PIN number for the same. The First PIN that they sent was lost by Velachery Branch. But my account was debited for the duplicate PIN. Every time they are saying within a week u will recieve but tilll now i havent recieve. I am calling customer care (Mumbai) also for the same and STD phone bill is increasing because of so much of wait time... My account branch in Velachery also responding in worst way "Simply with the words we didnt recieve your PIN"
My account no : [protected].
Is it possible to Sue the bank based on the details .. pls help

Sir,
i would like to draw your kind attention regarding my SBI ATM card no.[protected] captured by the ATM machine of Axis bank, Imphal branch (ATM id : s1AC6571) on 04 january 2009 at 10:38am(sunday) due to power failure as the bank did not put any power back up or put the generator on while doing transaction On the next day i went to the bank and ask for my ATM card release, but the bank denied saying this is bank to bank relation and we cannot handed it to the customer directly. after that i went to my SBI NIT silchar branch an informed about the matter but they say this is not under their hand as the card is with the Axis bank, they should provide it, then, i again contacted the Axis bank Imphal branch regarding the same this time they say we cannot give the card as once captured is over. now my situation is that i cannot take back my card nor i can apply for a duplicate as one card is already in my name.
Please help me what to do? your help is very much awaited



thanks
Laishram Chalamba Singh
NIT Silchar -- 10
mobile no. : +91-[protected]

I hold a demat account[protected] and a savings account ([protected]) with Axis Bank, Kalyani Nagar Branch, Pune. On 26th of Nov 2008, Rs 2809.00 is debited from my savings account with the transaction description saying "DP CHRGS CID/12732159".

Since the products were sold together the demat account opening form and the customers savings account were opened simultaneously. During account opening the bank informed that if I held a savings account the demat charges would be Rs 500/-(plus service tax). However, the total charge recovered from the account was Rs 2, 809/- (applicable for customers not maintaining a savings account).

I requested for the charges to be reversed on 01 Dec 2008 on written since I had opened the savings account with the intention of the lower charges. However, unfortunately, the charges are not reversed till date even after repeatedly calling and writing them.

Please advise and help.

To
The Bank Manager
Axis Bank, Angul, Orissa

Subject:-ATM CARD MISUSE AFTER THEFT

Dear Sir,
I have Axis Bank Gold Card ATM CUM DEBIT CARD.ON 3RD JAN 2009 THIS CARD WAS THEFT WHEN I WAS IN TRAIN IN HYDRERABAD.MORNING 4TH JAN 2009 AT 8 P.M WHEN I FOUND MY ATM IS THEFT THEN IMEDIATE I HAVE RASE A COMPLAINT TO COUSTOMER CARE AND BLOCK THE ATM CARD .AFTER REACHING IN MY RESIDANCE I HAVE CLOSE MY A/C IMMEDIATLYON 5TH JAN 2009 MONDAY BECAUSE SUNDAY BANK WAS CLOSED.
BUT IN MEAN TIME THEA[censored]SE MY ATM CUM DEBIT CARD FOR PURCHASING AND HE WAS PURCHASED VALUE OF RS 23332/- FROM 3RD JAN 2009(10.00 PM) TO 4TH JAN 2009( MORNING 8 .00 AM).
I HAVE REQUESTED TO YOU THAT AXIS BANK WITHOUT MATCHING THE SIGNATURE HOW HE PURCHASE THE MATERIAL SO KINDLY STOP ALL PAYMENTS TO AGENCY IN THIS REGARDS.
I HAVE ALREADY CLOSE MY ACCOUNT([protected]) AND SUMMIT THE FIR COPY TO RAIGARH BRANCH.

KINDLY TAKE THE MATTER O N PRIORTY BASIS.WAIGHTING FOR YOUR KIND REPLY.

WITH REGARDS

PREETI SHARMA
[protected]
[protected] SUDHAKER SHARMA

Dear sirs,

I am using Axis Banks Platinum Crdit Cad no .[protected]

I recived a Account Statement for November to be paid by 8th December'08 for Rs. 77684.60. I had paid a sum of Rs. 77000/- instead with a shortfall of Rs. 684.60.

The next statement which I received for December '08 showed an amount of Debit charges for short payment made by us of Rs. 3615.06. The amount of Debit charges have been levied on me as I ahd made short payment of Rs. 684.60. When I contacted th Axis Bank Platinum Card services, I was told tha since I had not made full payment, interes have been levied on full charges of 77684.60.

This is total unjustifed as the payment of 77000/- was made well within time on 5th December '08.

I would be more than keen to accept interest charges on my shortfall of payments of Rs. 684.60 but not on the amount which I have already paid.

I wrote to the Platinum sevice Department but they have simple denied waiver of this charges which as per them I have to pay now.

Kindly help me as a Consumer, I feel cheated by M/s Axis Bank, Platinum Cards department.

Thanking you,

Raj Sharma
C-184, Greater Kailash-1,
New Delhi - 110 048
ph- [protected]

Respected Madam,

By reason of my much-loved father's unexpected fatal accident, his dream home construction stopped up abruptly. Because of this sudden mishap, my state of mind to be adamant to complete my home for my father because I am the first son to him. At that point in time, subsequent high up Banks were forthcoming for Personal Loan & Credit Cards. As a result of this, I got Personal Loan and Credit Cards from beneath point out banks. Nowadays I had arrears for Credit Cards and Personal Loan for the following Banks.

Credit Cards Supplied by the Following Banks as a result of insisted through Mobile Phone and gave quite a lot of anguish to me. Along with there have been no proper direction from the following banks since September 2007.


Credit Card Issued Date - Bank Name - Card Limit

[protected] Axis Personal Loan – Rs.1, 80, 000/-

[protected] Barclay Personal Loan – Rs.2, 00, 000/-

[protected] Deutsche Bank Classic Card– Rs.25, 000/-

[protected] Barclay Gold Card – Rs.50, 000/-

[protected] ICICI Bank Titanium Card – Rs. 53, 000/-

[protected] Barclay English Premium Card – Rs.30, 000/-

[protected] Axis Bank Visa Gold Card – Rs.43, 000/-

[protected] Citi Bank Visa Gold Card – Rs.66, 000/-

[protected] Abn-amro Bank one card – Rs.67, 000/-

[protected] ICICI Personal Loan – Rs.1, 00, 000/-

My Monthly Net Income : Rs.17, 639/-

As stated by RBI's Categorized Instruction in wallet RBI / 2005-06 / 211 DBOD.FSD.BC.49/24.01.011/2005-06 to all commercial banks / NBFCs & According to the verdict of the Banking Regulation Act, 1949.

Wide of the mark in Issue of Credit Cards to me by beneath point out banks, in addition they did not independently assess the credit risk while issuing cards to me. (Details as per E-mail sent to all banks on[protected].

On 13th January 2007, unexpected demise of My Dear Father. Because of this My Dear Father's Dream Home Construction stopped up abruptly. By reason of this I had been wandering to all Banks in Thoothukudi District, Tirunelveli District & Karnataka State for Home Loan from January 2007 to August 2007 ( 8 months) for draw to a close o[censored]nfinished work of my Father's Home. Finally I was mentally affected by home loan malfunction.

After that the similar banks which I went for home loan purpose were giving the Credit Cards and Personal Loan with Competition. At that moment I used this possibility for my Father's home construction purpose. But now I am helpless. Above Banks not make the grade to check my monetary position individually. Nowadays these Banks are bullying to me to get their amount with more interest. I am requesting you for advocate to all above mentioned Banks to decrease more interest of my Credit Cards.

I sent request Email to all Banks on[protected] and I revealed my monetary situation. But there is no proper redressal of my grievance. As per Fair Practice code (circular DBOD.leg.No.B.C 104 / 09.07.007 / 2002-03 dated May 5, 2003) the third party agencies for debit collection are not consider my present situation as well they are not direct for further process. They are telling muscularly we want money "you collect it from your friends or relatives and give to us". It affected me as verbally, physically and mentally.

Meanwhile, Axis Credit Card Account Linked to My Axis Salaried Account without Prior Information and they grasped my salary for December 2008 and January 2009. Without money at hand no possibilities to compensate to other Banks.( As mentioned mail sent to Axis Bank on 30th November 2008).

As per Mail Sent on[protected] to All Banks. My Financial Condition follows :

Date - Banks - Total Amount Payable with interest - Minimum Payable Amount

[protected] Deutsche Bank Classic Card – Rs.26, 456.80/- - Rs.2, 166.51/-

[protected] Barclay Gold Card – Rs.53, 639.56/- - Rs.2, 690.00/-

[protected] ICICI Bank Titanium Card – Rs. 53, 924.96/- -Rs.2, 700.00/-

[protected] Barclay English Premium Card – Rs.34, 466.77/- -Rs.2, 820.00/-

[protected] Axis Bank Visa Gold Card – Rs.37, 441.09/- - Rs.1, 873.00/-

[protected] Citi Bank Visa Gold Card – Rs.15, 341.46/- - Rs.767.06/-

[protected] Abn-amro Bank one card – Rs.29, 121.51/- - Rs.9, 175.67/-

As per Mail Sent to you on Today[protected], The Total Payable Amount to all Banks raised twofold times of the Payable Amount. Please think me as your son and lend a hand as soon as possible.

Date - Banks - Total Amount Payable with interest - Minimum Payable Amount

[protected] Deutsche Bank Classic Card –Rs.22, 800.00/- -Rs.5, 700.00/-

[protected] Barclay Gold Card – Rs.53, 639.56/- -Rs.2, 690.00/-

[protected] ICICI Bank Titanium Card – Rs. 72, 442.34/- - Rs.12, 420.00/-

[protected] Barclay English Premium Card – Rs.40, 656.03/- - Rs.5, 180.00/-

[protected] Axis Bank Visa Gold Card – Rs.50, 283.39/- - Rs.17, 323.39/-

[protected] Citi Bank Visa Gold Card – Rs.18, 180.00/- - Rs.3, 030.00/-

[protected] Abn-amro Bank one card – Rs.40, 767.59/- - Rs.12, 842.72/-

Personal Loan EMI per Month:

1. Axis Bank – Rs.5024/-

2. Barclay Bank - Rs.5101/-

3. ICICI Bank – Rs.3615/-

My Insurance Savings :


1. LIC - Rs.20, 000/-
2. Max Newyork Life – Rs.15, 000/-

3. Birla Sun Life – Rs.25, 000/-

4. Reliance Mutual Fund – Rs.10, 000/-

In the direction of defrayal to all Credit Card Account, is there any potential to obtain some amount from above mentioned insurance company.

As on date[protected],

Total Payable Minimum Credit Card Amount to all Banks per month = Rs.59, 186.11/-

Total Payable Personal Loan EMI amount to all Banks per month = Rs.13, 740.00/-

Total Monthly Payable Amount to all Banks = Rs. 72, 926.11/-

But My Total Monthly Salary is = Rs.20, 000.00/-

In addition, My Insurance Savings = Rs.70, 000.00/-

It is too difficult to pay the Minimum Amount to all Banks.In this Critical Situation I am helpless.There is no Father to Help me. But I am Consider You as my Parents and I am supplicate that to take exploit, probable in The Consumer Protection Act, 1986.

I am powerfully accept as true that who spend their time to come across this correspondence to facilitate me.I Propose to Combined Personal Loan and Credit Card Accounts as Single (Home Loan) Account. I am prayerful to you with spirit, for your openhanded intelligence to haul up me. I strongly promise that with God's prop up my family will be dedicate you an assortment. We are Five Fingers to raise your status. I wish for strong commendation from your expression to the monetary Authority.

I am look ahead to superior supporter like god's elegance.

Thanking you.

Regards,

J.JAYARUBAN, B.E.,

sir/madam, my debit gold card has been lost, so please block my card as soon as possible ...
Custmer ID no.[protected],
Account no.-[protected]
Debit Gold card nos.-[protected]

Dear sir, I m a law-abiding citizen of India and worked for gain in New delhi. I m writing this letter for seeking protection of the lives, liberty and property of my family and me. over an alleged transactional dispute with the company. the company and bank people have threatened me of my life.I m priority customer in Axis bank and my a/c no. is [protected] in lajpat nagar New Delhi branch.as i have mentioned all facts in my letter(attachment).Mr ritesh who represent himself my RM, also involved with this company, he threatened me on phone that either i payback Shree Om sai nath money back by cash else ready for worst with me and my family members. i have recorded his voice when he was calling by his mobile no.[protected].i think he is also working with said company as a part time or full time we visit to shree om sai nath car on rent pvt limited office with Mr ritesh, because he called me to meet mr roopesh for this matter, there also he was overeacting and his attitude was partially towards the company persons. I have invested my hard money to company for gains and benifits, else i have no other relations with this company and its persons, they itself issued cheques to me for my rental income payouts and i simply submitted same to the bank.I dont know any of your bank staff personnaly, i visit lajpat nagar branch once only when this incident took place, also I didnt compell or threatened to any of your bank staff to credit these disputed cheques in my account, as usually i received cheques from Shree Om Sai Nath, i called to Mr Negi (Who was my RM) for collection of cheques and deposit in my said account, because i was shifting my home to meerut, and not having much time to go for any near atm and deposit these cheques. Mr Negi send some collection boy for next two day at my residence in the morning, I gave due date cheques to that person.and at evening i received message on my cell that cheques amount has been credited to my account. meanwhile i have shifted to meerut, when i checked i found, the next due date of cheuqus was dated on10th apr 08, on 10th apr i personally visit to meerut Axis Bank branch and filled it up the deposit form and handed over on the counter of priority desk, then i came back to my work, my question is, if signatures was not appropriate on the cheques, then why both branches bank staff didnt follow up the right procedure before crediting that amount in my account, due to this i m facing such kind of life threatning by your staff also. now they all are trying to safe his neck over this matter, i didnt compell or requested any one to credit illegely if it was, then why i m receving such kind of attitude and threatning calls from your bank staff. Now if company says, they didnt sign over the corrections on the leafs, i have no concern to keep their money, but how the branch has reverse the money without my consent or knowledge to do so, that means bank has diffrent value for corporates and ordinary customer, or bank staff dosent follow up the right code of conduct, and now branch has put up lien amount rs 10 lac in my account. As the bank staff of lajpat nagar giving priority to Shree Om Sai Nath Car on rent pvt ltd, Mr Rakesh Bhalla, said that "Shree Om...is our big customer we have to give priority to him, on 07 May 08 Mr Roopesh Verma, Mr Reddy and Mr Rakesh Bhalla forciebly has taken signature on my self payee'cheques and draw Rs 100000, each twice and handed over Rs 2 Lac cash to Shree Om...nath...director Mr Roopesh Verma. Bank staff has followup wrong and illegal facts, I have all original legal agreement and another document available with me, issued by shree om sai nath car on rent pvt ltd for my payouts I requested you to investigate the matter accordingly, and instruct your staff to follow up the right procedure and code of conduct with their customers. I have informed this matter to higher authorites also, CM DELHI, CM UP, MINISTRY OF FINANCE, MINISTRY OF TRANSPORTATION, UNION MINISTOR FOR CORPORATE AFFAIRS, MINISTER OF LAW AND JUSTICE, RBI, ZONAL HEAD AXIS BANK, THE COMMISSIONER OF POLICE DELHI, MEERUT, CHIEF EDITOR, TIMES OF INDIA, CHIEF EDITOR, DAINIK JAGRAN, you are requested to study the matter and take necessary action

had opened 0 bal acc with axis bank.for 2 months no min bal charges were debited but on 3 month charges were debited on visiting the bank was told that it was a mistake and would be reversed but instead next month also charges were debited.then they told me to write a letter requesting the charges to be reversed.after that charges were not debited but the amount already debited was not reversed even after repeated follow ups for 2 to3 months.finally i closed my account and let go of the amount of rs650/-

DEAR SIR AXIS BANK NE DO SAAL PEHELE MUJE TEEN CREDIT CARD ISSUE DO KI LIMIT INVCREASE AUR UPGREDE KIYA MAGAR TISRE CARD KI LIMIT INCREASE NAHI KAR RAHE HAI MAINE UNHONE KAI REQUEST KI MAGAR WO LOG INCREASE NAHI KAR RAHE HAI THANK YOU MOB. [protected]

More then two times i will inter worng pin number.
so that they blocked atm card.

Hello Sir,
My axis bank atm card is damaged, so i apply for a new atm card in axis bank branch sector18 . after that i didnt recieve any new atm card but on 25th december somebody withdrawl all my money in cash through atm card which i didn't recieve . Company shows the courier recipt of atm card and pin no sign by two different person name(hari and anil) beside my name nitin alkhaniya, I think its totally a irresponsiblity of the bank and i want all my money back by the bank

Dear Officer

I was informed by AXIS Bank, by a SMS, which I received at 8.30 a.m.on 24/12 saying that my credit card has been despatched via ExpressIt (Waybill[protected]) and that it would be delivered within 72 hours.

Since there is nobody at home (I C, Tulip, Skyline Apartments, Petta, Ernakulam) as my family had gone to Calicut for XMas vacation, I called up your Ernakulam office and asked about the consignment. One person who attented my call said the delivdry boy had gone and your article has not been taken by him and would deliver it tomorrow. The I asked him whether I can collect it from your office, he replied positive on a condition that I produce my ID, in original. I said I have my Pan card and my Driving License, which he said is enough.

It was with great difficulty that I drove my car all the way from South to North and found the office after repeated consultation with your office. But, so far it was fine till your man there told me that the material is yet to come. Then I was literally lost and asked him why then you told me to come over and collect the card. He said the man who attended your call has gone and it may be due to mistake. I said it was most irresponsible on your part to mislead a person, that too during office hours. I was totally disturbed and criticised them loudly saying this was rediculous and you should understand the pain I had in travelling all the way and finding the office. In Another guy from insde came and said you should not make sound and better get out. I reacted and he was not ready to say even sorry but instead asked me to get out and said the card will not be delivered in person. I said it was you who said that I can collect it on production of ID card and now you say I had gone wrong. He banged the door behind me and was saying "vivaramillatha oororruthar vannu keerum" (meaning I am a fool to enter their office)

I DEMAND THAT BOTH THE PERSON WHO SAID THIS AND THE MAN WHO ATTENTED MY CALL AND INVITED ME TO YOUR OFFICE SHOULD SAY SORRY AND APOLIGISE TO ME FOR THIER IRRESPONSIBLE ATTITUDE AND ABUSING ME.

I shall be compelled to resort to serious means of redressal if your good office would not respond positively to my greivances.

Thanks and Regards

Pushparaj K P
I C, Tulip, Skyline Apartments,
Petta, Ernakulam, Kerala

Respected sir
My name is Kalyan Singh address E 746/B Rajeev Gali Ashoknagar Delhi, My account No. [protected], Branch Naveen Shahdara Delhi is a joint account in name of Sangeeta and Kalyan Singh. I was using my Atm card for money withdrawal from AXIS Bank ATM machine situated at Logix techno park, Noida U.P.

The sum of Money 17, 000(seventeen thousand only) was debited from my account, but money was not withdrawal due to technical failure. After that rechecking my account balance, I noticed that money had been debited from my account.

My Personal Detail and Card information are as followed.
1. Kalyan Singh & Sangeeta (Joint Account)
2. A/c-[protected]
3. Branch – Naveen Shahdara
4. Card No- [protected]
5. Use Bank ATM Machine -AXIS Bank, Logix Techno Park Noida U.P.
6. Date of transaction and time-17/12/08 and time was 13:52

Sir I had been sent already fax[protected] this matter but no credit my balance in my account till date.
Please do vital checking of my case urgently and credit the money in my account.

Thanking you

Dated-26/12/2008

Yours Faithfully
Kalyan Singh

Mob. No. [protected]

Dear Sir,

This is ramesh k, my account no .: pp ... 44534 : my mobile no : +91 [protected] .

I was taken personel loan in axis bank, for that i was payed my EMI thro' executives, from statring onwards .

I would like to see my track back, for that many time i made called to chennai office - T.nagar. still i didn't get any feed back.

kindly send the details for my reference.

i would like to change the EMI debit Thro ECS from this month onwards .

Axis bank has deducted from my salary account Rs 842 frauduntly during
> quarter closing June.08 whereas my account was a salary account.following
> the same mistake Bank has also deducted Rs 100+12 during quarter closing
> Sep.08
>
> My Bank Account No is-[protected]
>
> regards
>
> Rajeev Singh

I'm Abhishek Tripathi holding a savings account with Axis Bank. Initially when the account was opened, I have been told that the account is a zero balance account and is opened on behalf of my Reliance Money demat account, my friends also have opened the similar account at the same time with me. Initially the account required a cheque of Rs 1000 which I had given and was shown into my account once the account was opened.
After a period of 3 months and then in the consequent quarter when I checked my account balance it was showing Rs -653 balance against me. I tried to enquire through Axis bank customer care through e-mail (ibrm.[protected]@axisbank.com) on 7th Dec '08, for which I received a reply on 8th Dec '08 that it would be dealt by Axis Bank Noida operations team and have been suggested to contact them on Noida.[protected]@axisbank.com or Noida.[protected]@axisbank.com, which I did on 8th Dec itself. I waited till 14th Dec '08 and reverted to IBRM e-mail ID Cc to Noida Operations to which I received a Cc reply on 15th Dec '08 instructing Axis Bank Noida Operations to revert.
Though, the trail stretched till 20th Dec '08 and I haven't yet received any resolution for my issue I reverted back to them and haven't yet received any reply since then, I'm wondering what kind of customer service is this where you have given your customer care e-mail ID on your websites which can't even resolve or even acknowledge the customer queries.
I strictly advise people to not to fall prey to such malpractice as spread by Axis Bank. I don't know if even writing here will help me by any means.

Sir / Madam,

I opened an a/c (no : [protected])in Axis Bank at 'E Block', extension counter, Sena Bhawan, New Delhi in 2005. I was issued with a Pass Book last year. Unfortunately that book do not have any more space to update my transaction. I went to update my Pass Book in 'Dalhousie Square', Kolkata branch yestarday. As my Pass Book was not enough space, so few entries as on yestarday in pending....

I have forgotten my password, hence net banking is blocked in my case. I typed 4 times probable PW, thus no other chance to try for the PW. Kindly do the needful and make me able to work net banking.
Mobile-[protected]