[Resolved]  BagItToday — bagittoday fraud

Address:Indore, Madhya Pradesh

Hello,

I dheeraj lalwani received call from bag it today ( [protected] ) ,saying i have been selected
as one of the customer and if i will purchase below set of products then my money will be refunded.
I purchased the product and paid amount 15999 and after that again they asked me to buy certain set of products worth rs 29999 (which they never discussed before) and that amount will be freezed. I denied to do that and now i am worried whether i will get back my 15999 rs back or not as they didn't give me any written confirmation which they promised before.
I just want my money back doesn't matter product is delivered or not.

set of products
maxima watch set
diamonds
bag
one us company tab
total amount 15999

transaction reference-[protected]
order id-[protected]

Thanks
Dheeraj lalwani
Mob no-[protected]
lalwani.[protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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BagItToday — Different product Delivery Fraud customer care

Hi
This Ravindra I placed my ordrer on a bagittoday recived Mail on 11 Nov 2010, for 4 Bestsellers & a Numero Uno Sunglasses and free gift worth Rs 5000 is Daimond Ring. I conform my order on 17 Nov 2010. When I recived my Order i Shoked this only 4 Bestsellers books and Numero Uno watch there is not Actul Product Delivery, When i recived my order date 11 dec 2010, i call to custmer care ones the custmer care note my tracking my co.no. and cut the phone and there after they pic my phone custmer care no is [protected](Date 14 dec 2010), And after call and call again custmer care not pic up my phone,
Membership No.-ITBC10531120
My Tracking ID[protected]
Mail Id- [protected]@yahoo.com
order no M-COMMERCE/0GA[protected]
Dear Mr. Chaubisa,

Please accept our sincere apologies for the inconvenience caused to you.

We have come across your online complaint registered on https://www.consumercomplaints.in.

We would like to inform you that as per record same order has been delivered to you for which the order was placed.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Thanks & Regards,
Swatantra Jha
Online Support (Bag it today)
Dear Mr. Lalwani,

We have come across your online complaint registered on https://www.consumercomplaints.in.

Please accept our sincere apologies for the inconvenience caused to you.

We regret to know that you would like to cancel your order against booking ID:-[protected] as per our process we do arrange a verification call to the customers giving them all the required information/T&C’s regarding their orders e.G. Order details in terms of order value and related items customer’s mailing address and delivery window etc. In case a customer is not satisfied with any of the conditions he is free is get the cancellation of the order during the verification call itself.

We have investigated your complaint and found that your order is a thoroughly verified order during our verification process. Therefore we are unable to process your order for refund now.

• As per current process the same was verified by our independent verification department on where every information related to the product was given including the freebies also.

We thus believe that we through our processes have communicated the correct order information and would have taken action if anything was disclosed during this process.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Thanks & Regards
Kashifa Khan
Online Support (Bag it today)
It is a fraud company. If you search in google you will find amny such fraud cases related to this company.
Dear Mr. Lalwani,


we have come across your online complaint registered on https://www.consumercomplaints.in.

Please accept our sincere apologies for the inconvenience caused to you.

We regret to know that you would like to cancel your order against booking ID:-[protected] as per our process we do arrange a verification call to the customers giving them all the required information/T&C’s regarding their orders e.G. Order details in terms of order value and related items customer’s mailing address and delivery window etc. In case a customer is not satisfied with any of the conditions he is free is get the cancellation of the order during the verification call itself.

We have investigated your complaint and found that your order is a thoroughly verified order during our verification process. Therefore we are unable to process your order for refund now.

• As per current process the same was verified by our independent verification department on where every information related to the product was given including the freebies also.

We thus believe that we through our processes have communicated the correct order information and would have taken action if anything was disclosed during this process.
! Report Spam

Mar 3, 2013 by Bag it today

Dear Mr. Lalwani,

We have come across your online complaint registered on https://www.consumercomplaints.in.

Please accept our sincere apologies for the inconvenience caused to you.

We regret to know that you would like to cancel your order against booking ID:-[protected] as per our process we do arrange a verification call to the customers giving them all the required information/T&C’s regarding their orders e.G. Order details in terms of order value and related items customer’s mailing address and delivery window etc. In case a customer is not satisfied with any of the conditions he is free is get the cancellation of the order during the verification call itself.

We have investigated your complaint and found that your order is a thoroughly verified order during our verification process. Therefore we are unable to process your order for refund now.

• As per current process the same was verified by our independent verification department on where every information related to the product was given including the freebies also.

We thus believe that we through our processes have communicated the correct order information and would have taken action if anything was disclosed during this process.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Thanks & Regards

Online Support (Bag it today)

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