[Resolved]  BagItToday — NON DELIVERY OF PRODUCT

Address:

Gurgaon, Haryana

Dear Sir

I am very afraid about there service. i have purchase a watch in Dec from begitittoday service,but that was used product. that's why i have give them for replacement on 13/01/11 , i have already follow them min 50 times but every time their executive give me extended delivery time of 10-12 days . & now a day i don't get any positive response.i have enclose there mail detail below.

So i request u to please do the needful for my complain.


Regards

Seema verma

[protected]

----- Forwarded Message ----
From: seema <[protected]@yahoo.com>
To: [protected]@indiatodaybookclub.com; Bag It Today Concierge <[protected]@BagItToday.com>
Sent: Mon, 21 February, 2011 3:57:30 PM
Subject: Re: Order ID[protected]
REMINDER-2

Seema verma


________________________________________
From: seema <[protected]@yahoo.com>
To: [protected]@indiatodaybookclub.com; Bag It Today Concierge <[protected]@BagItToday.com>
Sent: Thu, 17 February, 2011 1:39:37 PM
Subject: Re: Order ID[protected]
REMINDER1

Seema verma


________________________________________
From: seema <[protected]@yahoo.com>
To: [protected]@indiatodaybookclub.com
Sent: Wed, 16 February, 2011 12:57:34 PM
Subject: Fw: Order ID[protected]


Seema verma


----- Forwarded Message ----
From: seema <[protected]@yahoo.com>
To: contact <[protected]@bagittoday.com>
Sent: Wed, 16 February, 2011 12:54:49 PM
Subject: Re: Order ID[protected]
Dear sir/Mam


As per ur comitment 10 days to go but now i think ur service is very-very lazy & disappointing for ur customers.

I m enclosing scan copy of reciving , & now i want final solution.



Seema verma


________________________________________
From: contact <[protected]@bagittoday.com>
To: "[protected]@yahoo.com" <[protected]@yahoo.com>
Sent: Mon, 7 February, 2011 5:08:14 PM
Subject: Order ID[protected]
Dear Member,

Please accept our sincere apologies for the inconvenience caused to you due to the non receipt of your order.

With the reference to your email we would like to inform you that we have received your damaged product on hearing from you we shall re-dispatch the order you should be receiving your order within next 10-12 working days.

Please feel free to get back to us for further assistance/clarifications.

Assuring you of the best possible services, always.

Regards,

Meenakshi

Executive-Customer Care

Bagittoday

Please quote your Order ID[protected] in all future correspondence.

In case of any dispute other than the above mentioned mail should be forwarded to [protected]@bagittoday.com or Call on[protected]”.
________________________________________
From: Bag It Today Concierge [mailto: contact @BagItToday.com]
Sent: Monday, February 07, 2011 1:53 PM
To: contact
Subject: Contact Us email from: [protected]@yahoo.com query: Damaged/Defective Item

Mail By :[protected]@yahoo.com
Topic : Damaged/Defective Item
Message : REMINDER TILL NOW I DON'T GET RESPONSE. Dear sir/Mam I have give defective watch to you for replacement on 13.01.11 You have told me to exchange within 7 days but till now i don't get any response. this is my very -very bed experience to deal with u. Please tell me how much time u will take in this . i m very disappoint about ur service. Seema verma [protected] ----- Forwarded Message ---- From: seema To: ndtv Sent: Mon, 10 January, 2011 10:05:40 AM Subject: Fw: Order ID[protected] Seema verma ----- Forwarded Message ---- From: contact To: "[protected]@yahoo.com" Sent: Sun, 9 January, 2011 4:16:28 PM Subject: Order ID[protected] Dear Member, We thank you for your e-mail. We apologize for the inconvenience caused to you due to the receipt of the watch is defective. We request you to kindly return the shoes at the mailing address mentioned below;- India Today Book Club B-47, Indira Enclave , Neb Sarai New Delhi - 110068. We shall arrange to re-dispatch the watch to you after the receiving of the parcel along with the copy of the invoice and a covering letter intimating us on sending the replacement of the watch. Please feel free to get back to us for further assistance/clarifications. Assuring you of the best possible services, always. Regards, Sachin Executive-Customer Care Bagittoday Please quote your Order ID[protected] in all future correspondence. Please Note: In case of any queries not related to the discussion in above e-mail should kindly be emailed to [protected]@bagittoday.com or call us on[protected].[protected][protected][protected]------REMINDER[protected] From: seema [mailto:[protected]@yahoo.com] Sent: 27 December 2010 11:03 To: contact Subject: Fw: Order Information India Today Book Club dear sir I m not satisfied with yor service . i have recive my rebock watch after 1 month .after that it's used product. it's diel color is fade in just 2 days. & its looking old watch. so next time i will think lots of time ,even i never try to buy any product from u.that is my 1st experience of buy product from u & u will make me follish in first time. warm regards Seema verma mob-[protected] ----- Forwarded Message ---- From: seema To: Bag It Today Concierge < contact @BagItToday.com> Sent: Thu, 2 December, 2010 3:35:05 PM Subject: Re: Order Information India Today Book Club dear sir/mam My Order ID is:[protected] for watch . but till date i haven't recive any. So please give the status of my order ASAP. Regards Seema verma Ph-[protected][protected][protected][protected][protected] From: Bag It Today Concierge < contact @BagItToday.com> To: [protected]@yahoo.com Sent: Wed, 17 November, 2010 10:25:43 AM Subject: Order Information India Today Book Club Boutiques Invitations My Account Thank You Your Order ID is:[protected]. (Please note the Order ID for future reference.) Your total order value is : Rs 499.0 You have opted to pay by Cash-OnDelivery. Our executive will call you or send a sms to you to confirm your order. The order will be processed only once confirmed. To confirm your order right away,please SMS YES Order Number to 52424 or click here. Kindly give us 2-3 weeks for processing of your order from the date of confirmation. You will receive an email and a sms with your dispatch details. For any further assistance call us at[protected] or email us at membership @bagittoday.com quoting the above mentioned Order ID. P.S: Please note that our cash on delivery service is available in select locations only.Your order packet might be sent by VPP service of Indian post for which Indian post levies additional charges (5% of the invoice value) for their services, to be collected by your local post office. *Conditions apply. Offer valid till stock last.
Order Id: Order ID[protected]
Phone No.: [protected]

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