India Today / BagItToday Complaints & Reviews

Including my order id is [protected]

I am talking about the model of that sunglass, why it is different one.How can it vary from advertised product? then what is the use of your offer? you are just doing copy and paste the response, that same response I got by mail from [protected]@bagittoday.com .Are you kidding with these kind of complaints?

I have received that amount and promised that I will not buy anything from, I am really wasted my time for dealing with you.

Wireless Optical Mouse — No delivery yet after one month

Sir,
I purchased and ordered a optical mouse from rediffshopping last month. the transaction immedietly done and i received reply that Order is Recieved and u get your product in 3-4 days.
But after one month 15 days still i have not received my ordered product.
Please send me my money back to me otherwise i have to take further try..
padam

Sir I have booked 1 Reebok watch worth Rs. 299 /- on Bag it today online on date 21/08/2010. But till date 26/10/2010, I have called at least 8 times to their customer service department inquiring about my product. My Billing ID for this shopping is[protected]. All the time Bag it Today customer service told me that you get your product within 7-8 days. Now I am frustrated complaining their customer service department. Please let me help either to get my money back or my product.

Thank you
Hitesh Pathak

Bag It Today — Product not Working

The company - BAG IT TODAY is BIG Thieves. They sell the THIRD GRADE products saying the big brand names. After registering the compaint to them their Executives says that " WE CANT DO ANYTHING"
I would suggest all the peopoles who are thinking to buy the products from Bag It Today - A India Today Company, PLease dont Buy..YOU WILL GET INTO A BID MESS....THEY ARE THE BIG FRAUDS.

i order MTV sunglasses on 26-10-10, i was told that i'll get this with in 2-3 weeks, but i didn't received the same even after 1 months. my order id is[protected], every time when i call customer care they assured me that it will delivered with in 7days. but it never ever happened. if requested them to refund my money which they denied. i cant wait any more solve my problem or i'll file a case against bag it today in court.
my id is:[protected]
yatish
[protected]

i m shamanth i have ordered reebok kit of rs 2999 which i paid rs3463 and get the kit but there is no shoes in that box... the order no is[protected] i called customer care but there is no responce from them... i cant wait and no one is responcing for my complaints...

dear si,
i am jas on menezes had placed an order [protected] on 18th jan 2011 but haven't received any information. i have contacted the customer service number in last 2 weeks as per the time frame given.
The reply i got is my order is not updated till 11yh feb '11. i dont understand how a order is generated and is not updaed in the system. i spoke to a senior an associate evn ied to me once that the order is updated. Completely UNETHICAL business practice.

froud

I have purched ENTER-Optical Mouse for PCs (EM-2000BW) and ENTER-Bluetooth (MU-USBBLU-003) on[protected]:30:55.0 through http://www.bagittoday.com and paid through credit card and till date I have not received the product.

Order Date : 15/04/2011
Order No. : 44256
Booking Id : BIT[protected]
Order Id : [protected]

Ashish Bhargava
+91 [protected]

I have booked 1pc Beyond mobile on 16th April 2011. I have not yet received the product as on today. I called them several times and I was told that the product is out of stock and will be despatched soon. They don't reply to emails. I want to cancel the order and want my money back.


Order Id: [protected]
Date of booking 16th April 2011
William Joseph

I placed the very first order with BAg it today for Sunglasses & paid via credit card. This was a test run for future orders. Till date i HAVE NOT received my order. I have communicated a lot with all their representatives & even the supervisor. EVery time i have the same reply that they are tracing. Then once the supervisor promises to give me the result within a week & bear with them but till date i am waiting for the call from her side to come. Then they even told me that my money would be refunded & within 24 hrs i will get a mail wrt same. This was latest by them on May 9,2011. but till date the 24 hrs have not been arrived at. Today also they had the same answer dated back 3 months ago.

BAG IT TODAY IS TRUE TO ITS NAME BUT IN OPPOSITE SENSE> MEANING " BAG IT TODAY ( CUSTOMER'S MONEY)

bag it today name should be fraud it today / cheat it today.

As order is cancelled by bag it today team and receive a call about the order and I asked for product availability they told that the same is available and upon request that I want the product and not refund. I receive call from bag it today on 17/05/2011 for re-ordering and amount is paid through credit card again.

Order ID[protected]

1. ENTER-Optical Mouse for PCs (EM-2000BW)
2. ENTER-Bluetooth(MU-USBBLU-003) E-BTH

Received product on 05/06/2011 but instead of ENTER-Optical Wireless Mouse EM-2000BW they sent ENTER-Optical Mouse E-50L.

Request from bag it today team to get it replaced asap.


Ashish Bhargava
+91 [protected]

Bag It Today — product not received

Your Order ID is: [protected]. (Please note the order id. no. for future reference.)

You have made a successful credit card payment for an amount of Rs 1048.0
For any further assistance call us at[protected] or email us at [protected]@bagittoday.com quoting the above mentioned order id


no response after deducting money from my account

vjohnson [protected]

your no [protected] no decity

My emali id-
[protected]@yahoo.com
Im Makwana jitu mobile.no.[protected]
My booking id[protected]
My addras
Makwana raghu bhai ravaji bhai 10, Lakhaji Raj Udhyognagar, Chunaravad Main Road dabhi hotel, Rajkot -360003,

I order a product on 7 march 2014 but not received yet.My registered mobile no.is [protected].I have called also but didnt get positive response.kindly do the needful at the earliest.

I HAVE MADE AN ORDER[protected] BY 01.09.2014 AND PAYMENT ALSO DONE THROUGH CREDIT CARD ON THE SAME DAY BUT TILL DATE I'VE NOT RECEIVED MY PRODUCT.

Not Working product

I bought a watch from your site but now its not working kindly take further action against complaint Item code :ACCOMZIO00070 ZION MENS WATCH(ZW296) PH-[protected] Mail id:nas.[protected]@gmail.com

I've received a call today from bag it today regarding my complaint on this portal. The girl named Neha, informed me that, She had a chat with her seniors and they confirmed her that the stock has not been replenished yet and will not be replenished for 2 more weeks. The contact no, from which I received this communication was[protected]. The comment which I have received on this website, regarding my complaint is that the stock has been replenished. I don't understand, how openly the forgery is being done on this portal, and no body is able to take any severe actions against them. They even hide their address and don't communicate it to the customer. As per their written communication, If their stock has been replenished, Why will it take 12-15 days in the delivery of the product, If treated seriously.

I have purchased products from Bagittoday on Friday, January 14, 2011, and have been following up since then. but have still not received any response from them.i had made payment of 399 Rs. by net-banking.
I order A Reebok Watch on 14-01-11 that is offered. I was told that i'll get this with in 1 weeks, but i didn't received the same even. My order id is [protected]. I cant wait any more solve my problem or i'll file a case against bag it today in court.
Membership email id - [protected]@yahoo.com

Order id is [protected]
Amjad nagori
Cont. no. : [protected]

To
The Managing Director
Bag it today

Dear Sir

I have been offered one Re-bock wrist watch free of cost as a lucky winner. Ref my order ID- [protected]. I have purchased one Re
bock wrist watch through Bag it Today. I have paid Rs. 399/- through Internet banking transaction as delivery charge. I have paid hugedelivery charge as rs. 399/-, so I think it should be sent quickly in a safe manner. The above item in good condition along with guarantee/Warranty
card and necessary bills may kindly be sent to my following address.Till date you have not given any information about sending the
items in spite of my two mails and also talking with customer care in two times. This is the not good service at all. You refund my money or send my watch within 03-04 days otherwise i will take legal action against you.

If you have any doubt, please contact over mobile No. [protected] or my
mail Id [protected]@gmail.com
Thanking you


Yours

(PAWAN RANJAN KUMAR)

Dear Sonu
Team Bagit today
Don't try to cheat me with the plea of punching delay. As you told, My order has been re punched in your system and it will take 2-3 weeks time it is very sad for your part being India today group partner. My duties is to identify cheaters and punish them I think you will understand my point. Firstly, talk your boss about me who called me on 15.03.11. I don't want to disclose any thing at this time but the conversation with Telephone No. [protected] has been recorded in my mobile for further action against you. it is sure if my order No.-[protected] item Re-Bock wrist watch in good condition didn't reach to my given correspondence within 10 days from receipt of this mail then your coy. will be faced huge problem and will suffer lot and you will also know the value of customers because I am well aware about procedure of law.You should identify customer respect otherwise you will be dealt accordingly. I am giving you last chance. After ten days I will not accept any cheater request from your side and I will take action as per law. Further, I would like to know your comments on my mail id [protected]@gmail.com

Sonu Kumar

I have email your team thorugh my external id. I think they cant understand what am going through. I need compensation for the harrasment and for the delay infact for cancleling the order and getting the refund.. It's simple i had to chop my plans which was based on the vouchers which your company was suppose to send me. Please dont ask any one to call on that number JUST UNHELPFULL PEOPLE OUT THERE. Are you guys not nothing down so many people has problem with your company what are you guys doing about it. please tell me...thanks imran

Bag it today is very very cheater coy. They often call to the innocent person and ask their identity and their bank account referring India today group. I think some scandal is also there in India today. CBI may en quire into the matter for tracing out the big scam.
I think CBI official will pay attention.

Bagittoday is one of the most careless company I have faced so far. Probably mismanagement at there level making them worst. I have ordered the first item (one blue tooth speaker)on March 5th 2014. Till after one month it is still showing processing (see below). Don not purchase from this organization unless you have years on your hand to get the goods. Regards.Prasenjit

Order Tracking Details
Order Id Purchased on Last Order Modified Date Current Status Courier Name AWB Number
33689355 [protected]:08:24.0 [protected]:07:13.0 Processing -- --

Hello Dear,

Please send an e-mail on below mail address by quoting you ID/Order Confirmation referance,

[protected]@bagittoday.com
[protected]@bagittoday.com
[protected]@bagittoday.com

Sure They will help you.

AK

No Delivery
I had transacted Rs 800/ through my debit card from bank of india jamnagar for two numero uno premium watch as per the instructions given in my email from bag it today by irctc.co.in before 15 days. till today they are not giving any response. But regularly they are sending different emails to purchase new items. so i think these people are so notorius for society because they are chaeting to us. so pls help.
Dr. vyasadeva Mahanta
Email- [protected]@yahoo.in
Mob-[protected]

Please contact below;

[protected]@bagittoday.com
[protected]

Leela Rawat
Executive Customer Care
Bagittoday


Thanks
AK

Bag It Today — Inferior product

Hi , I got a mail from Bag it today that i have been declared winner for a Mystery bag full of ethinic jeweller with limited edition of worth 3999 , But to be paid 399 only for handlng charge to get it. The product what i receive from them will not be cost more than 30 rupees & that too in a damaged condition . How India today being a Prestigious & renowned group is engaged with such cheap activity need to be probe . I am dissapoint with the product received.

Br//rashmi

Hi, Thanks for replying, Details are as below

Order No :-17855

Booking ID :- [protected]

Mail ID :- [protected]@yahoo.co.in

Br//rashmi

Bag It Taday is applying all fraudulent tactics to sell its time barred old materials

Sunil Nigam

India Today Book Club — Free gift-Adidas bag & holiday voucher

Dear Sir,
Please be informed that I have received 3Nos. CD vide Invoice No. ORA[protected] Dt.23-June-08. As advised, I would like to record my request for free gift. I append below my detail.

1. ITBC MEMBERSHIP NO.: ITBC08508444
2. INVOICE NO.: ORA[protected] DT.23-JUN-08.
3. ORDER NO.: OGA[protected] DT.23-JUN-08.

I shall be grateful if you kindly record my request and send me the free gift.

Thanking you,

Yours faithfylly,

Debaprasad Chandra.

Winner for free gift voucher of Rs.3301. tell me detail.

Rebok/jogging suit — Not ready to exchange the jogging suit

Hello sir/madam,

I Ajit Pawar purchased jogging suit(product code-R197360 stock no[protected] dated at 22nd january 2009 from Rebok shoppee SGS Mall, Moledina rd., pune which is worth Rs. 3500 but I have purchased in Rs.2100 during the sale of 40% off.Immediate Next day I called the concern person to exchange the suit because of some fitting problem, but he refused to exchange.I said him I just want another piece of suit which is worth of 2100 and exceed amt I'll pay but still he was not ready to exchange, please send me immediate reply and provide me some guideline.I hope you people will help me out and if you want to contact me then my mobile number is [protected]

Thanks
Ajit Pawar

Dear Mr. Ranganadh Your complaint has been resolved on 02/4/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

Bag It Today — Not receive order after payment

Hi,

I have claimed for free reebok watch on 02-Dec-09 and I have paid all sum by credit card.mu billing number is[protected]
Until, Ihave not got any package or response from your side.

I also got for the same mail of Reebok products, thank to get such fraud via consumercomplaints.

I was trying to place an online order for Reebok track suit online on 03/02/10 which was aborted by me . However within half hour of the same, I got a call from india today book club who told me that since my order did not go though online, i can place my order on the phone.
The staff had solicited an order through phone and I had placed an order through my credit card for a Reebok track suit, size Small on 03/02/2010. Since it is my first order on the site, I had also been promised the free Reebok Watch. I was given the order no.[protected]. I was also informed that the order will be delivered within 15 days and that i will receive a confirmation of my order placement on sms as well as in my e-mail.
However no confirmation happened either on mail or phone. I phoned the so called customer care helpline on 09/02/2010 where i was told that "my order is not punched in the system" . However, my credit card was debited on 03/02/2010!! On not receiving any satisfactory reply on phone, I emailed them immediately with all details. i got a reply the next day, hwoever i was told that i will not be getting the promised free watch as the order was not online.
following this, I asked them to cancel my order immediately to which i was told that my order is already "completely processed" so it cannot be cancelled . however i can "refuse to accept the parcel" when it arrives.(!!) However. i am told that the parcel will arrive in 21 days!!

The cheating/ fraud is evident besides the following issues :
1. the wrong information provided to me at the time of placing the order
2. Why is my online order/information being tracked by someone else (presumably their telesales Department) who called me within half hour of my incomplete online transaction and had access to all the information like my address etc. which I had provided online. Since the scheme applicable is not the same they should have provided me the full information instead of providing wrong information.
3. Refusing to cancel the order forthwith when it is not despatched.
4. No mechanism of cancelling the order.
5. The telephone call on 3/2/10 when the original order was solicited should be traced and analysed for all the false satements given by their staff.

Following my experience, I would also like to warn everyone from making any purchases from this site for the major reason that they risk divulging all their personal information to strangers which was strangely available to their arbitrary sales staff.
2.Also there is no clear mechanism of order tracking/ cancelling the order.
3. The staff is adept at giving wrong information just to grab orders.
4. The problems will never be redressed satisfactorily.
This is the worst and most hellish experience of online shopping that i had.

India Today/Reebok — not got traditional offer on the watch of holiday trip

sir , i have purchased a watch 4rm india today book club and i offered a holiday trip with the watch. and it last 3 month that i haven't got my holiday trip offer.

after purching my watch i claim for my holiday trip to india today coustomer care ..and my claim is not let activated. and at last i lost my hope of the holiday trip.

my friend told about this so i make a complain in this...........

plz help sir.........


yours faith fully,
kushal

Bag it today is FRAUD. they do not deliver - I'm facing the same.

I thot of placing an order wid bag it today bt den i thot dat i shud first chek bout dis company...n thanx to u guys...i wud hav lost my money had u guys not shared ur experiences

Dear Mr Ashwini. Your complaint has been resolved on 11/04/2010.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

Dear Mr. Shazia Azmi your complaint has been resolved on 28/01/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

Dear Mr. Shazia Azmi your complaint has been resolved on 14/04/2010.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

Even, I have been taken for a ride.

I placed a order for Reebok shoes and free gift of Reebok watch (as welcome gift) was promised. The shoe was delivered on 20th February 2010 without the watch. After contacting customer care people (Sukant/Neeraj/Balkrishnan), they told that the said watch is presently out of stock but it still (21.04.2010) has to reach us.

To my shock, how can such actions are not noticed by authorities. NO CHECKS - NO ACTIONS!!!

Bag It Today — Didn't get the refund Amount

Hi,

On 11th March 2010 I placed an order for Samsung Onia Pro mobile phone whose price is 13998 (Including delivery Charges). Required Details are as below

Product Samsung Omnia Pro Mobile Phone

Booking ID [protected]

I made the payment using ICICI credit card number [protected], transaction number is 879183.

I canceled the order next day only i.e on 12th March 2010, I didn't use any services from them. Its been around 45 days I am continuously following them for refund the amount but they are not responding at all.

I have called them more than 10 time, initially they responded that "wait for few days" and we are processing the refund. Now they put my call on hold and don't respond at all.

I have mailed them 4-5 times but they respond with the standard reply

"With reference to your mail we would like to inform you that we are forwarding your cancel as refund request to our concern department. We request you that kindly wait for some days."

I am really frustrated from their behavior. Can you please suggest me how to get the refund back.

Please also suggest how we can take such companies to consumer court.


PS : I have raised a request to cancel the order using your customer care also whose request number is 411984.


Thanks & Regards,
Manoj Aggarwal
Mob. [protected]

Hi,

How can you process the order which you have cancelled 1.5 months ago, also I have cancellaion request number which your customer care executive provided (on 13th March), its 411984. Apart from this I mailed you on 17th March 2010 to cancel the order with the details, you confirmed that you are processing the cancellation request. Now after 40 days you are saying its been processed, its really rediculous on your part.

I have already said I don't want this order and I want my refund back many times, then why the hell did you process this order. I no longer stay at that address, so I have no clude who is going to refuse or accept it.

Please stop playing game with the cusomers, its our hard earned money. This time if I will not get any concreat answer, I am going to sue you.

Regards,
Manoj Aggarwal


--- On Fri, 23/4/10, Response <[protected]@indiatodaybookclub.com> wrote:


From: Response <[protected]@indiatodaybookclub.com>
Subject: RE: Cancel the Order Number :[protected] :Refund the amount ASAP
To: "'manoj aggarwal'" <manoj.[protected]@yahoo.co.in>
Date: Friday, 23 April, 2010, 5:17 PM


Dear Member,



We apologies for the inconvenience cause to you.



With reference to your mail we would like to inform you that as your order have been fully processed from our end it would not be possible for us to cancel your order. Kindly refuse the order when it arrives at your door step.



As soon as we will receive your parcel back, we will do the needful soon.



Your valuable association with India Today Book Club is prestigious for us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)



Warm Regards,

Richa

India Today Book Club








[protected][protected][protected][protected]

From: manoj aggarwal [mailto:manoj.[protected]@yahoo.co.in]
Sent: Friday, April 23, 2010 1:21 PM
To: response (ITBC)`
Subject: RE: Cancel the Order Number :[protected] :Refund the amount ASAP



Hi,



On 11th March 2010 I placed an order for Samsung Onia Pro mobile phone whose price is 13998 (Including delivery Charges). Required Details are as below



Product Samsung Omnia Pro Mobile Phone

Booking ID[protected]





I made the payment using ICICI credit card number [protected], transaction number is 879183.


I have called at your customer care more than 10 times asking the status of refund amount, but they put my call on hold and don't respond. Its been around 45 days I have canceled the Order but till now I have not received any refund amount.



30 days is the maximum time period to process a refund so if you will not refund my amount in a day or two, I will not be having any other option apart from taking legal action against you.

Its been really frustrating experience with ITBC. I have mailed you my concern many times and you just reply with standard mail.

PS : I have raised a request to cancel the order using your customer care also whose request number is 411984.





Thanks & Regards,

Manoj Aggarwal

[protected]




--- On Wed, 7/4/10, Response <[protected]@indiatodaybookclub.com> wrote:


From: Response <[protected]@indiatodaybookclub.com>
Subject: RE: Cancel the Order Number :[protected] :Refund the amount ASAP
To: "'manoj aggarwal'" <manoj.[protected]@yahoo.co.in>
Date: Wednesday, 7 April, 2010, 6:23 PM

Dear Member,



We apologize for the inconvenience caused to you.



With reference to your mail we would like to inform you that we are forwarding your refund request to our refund department for urgent refund .We request you that kindly wait for some days.



Assure you of our best possible services always.



For further queries, please feel free to get back to us.

Or Call us on our Helpline Number[protected]:30 AM TO 6:30 PM, all 7 days)



Thanks & Regards,

Sukant

Executive Relations

India Today Book Club


[protected][protected][protected][protected]

From: manoj aggarwal [mailto:manoj.[protected]@yahoo.co.in]
Sent: Wednesday, April 07, 2010 2:27 PM
To: response (ITBC)
Subject: RE: Cancel the Order Number :[protected] :Refund the amount ASAP



Hi,

The amount has not been credited to my account yet. I am waiting for you to refund the amount. Can you please refund the amount in a day or two??

Also please don't reply with "we will refund it soon and keep patience" Please give the exact date by which this amount will be refunded..

Regards,
Manoj Aggarwal


--- On Tue, 30/3/10, Response <[protected]@indiatodaybookclub.com> wrote:


From: Response <[protected]@indiatodaybookclub.com>
Subject: RE: Cancel the Order Number :[protected] :Refund the amount ASAP
To: "'manoj aggarwal'" <manoj.[protected]@yahoo.co.in>
Date: Tuesday, 30 March, 2010, 9:57 AM

Dear Member,



We apologize for the inconvenience caused to you.



With reference to your mail we would like to inform you that we have forwarded your complain to our concern department regarding your refund. We request you that kindly wait for some days.We will process it soon.



Please note your Membership number ITBC10232537for your future references.







We shall be happy to render any further assistance or clarification that you may require.



Assure you of our best possible services always.



For further queries, please feel free to get back to us.

Or Call us on our Helpline Number[protected]:30 AM TO 6:30 PM, all 7 days)



Thanks & Warm Regards,

Richa

Executive Relations

India Today Book Club




[protected][protected][protected][protected]

From: manoj aggarwal [mailto:manoj.[protected]@yahoo.co.in]
Sent: Monday, March 29, 2010 3:33 PM
To: response (ITBC)
Subject: RE: Cancel the Order Number :[protected] :Refund the amount ASAP

Hi,

The amount has been deducted from my account on 26th March even though I raised the complain much before you claimed it.

I have not used any of your services so I will request you to refund the amount as soon as possible.

I have given you all required detail in the previous mail. Please do not reply with the standardized reply mail but respond with the concrete solution.

Regards,
Manoj Aggarwal


--- On Thu, 18/3/10, Response <[protected]@indiatodaybookclub.com> wrote:


From: Response <[protected]@indiatodaybookclub.com>
Subject: RE: Cancel the Order Number :[protected]
To: "'manoj aggarwal'" <manoj.[protected]@yahoo.co.in>
Date: Thursday, 18 March, 2010, 4:55 PM

Dear Member,



We apologize for the inconvenience caused to you.



With reference to your mail we would like to inform you that we are forwarding your cancel as refund request to our concern department. We request you that kindly wait for some days.





We appreciate your patience and hope that you shall bear with us in the interim.



Thanks & Regards,

Sukant Ghosh

Executive Relations

India Today Book Club






[protected][protected][protected][protected]

From: manoj aggarwal [mailto:manoj.[protected]@yahoo.co.in]
Sent: Wednesday, March 17, 2010 7:51 PM
To: response (ITBC)
Subject: Cancel the Order Number :[protected]



Hi,



On 11th March 2010 I placed an order for Samsung Onia Pro mobile phone whose price is 13998 (Including delivery Charges). Required Details are as below



Product Samsung Omnia Pro Mobile Phone

Booking ID[protected]





I request you to cancel the order. I made the payment using ICICI credit card number [protected], transaction number is 879183. I confirmed from bank that you haven't claim the amount yet. So its a humble request to cancel the order ASAP.



I will be very thankful to you. Please send the confirmation once its done. If you require any other detail please let me know.



PS : I have raised a request to cancel the order using your customer care also whose request number is 411984.





Thanks & Regards,

Manoj Aggarwal

[protected]

I have declined the Parcel on May 1st, 2010...Now I request you to process the refund.

Living Media - BagItToday 30 / 5 / 2010 — Non delivery of goods worth more than 1.50 lacs

Without Prejudice

I would like the share the pain and trauma I am under goiing as I am being fooled by a well known Publishing company (Living Media-India Today Book Club-Bagittoday) and how they trapped me and made me to part my hard earned money in return for false promises.

In April I got a call from India Today book club for free Reebok watch with Delivery charges of Rs 299. I went ahead for the same.

Subsequently I got a call on 30th May from them giving details of my previous order and gave me spot offer whereby they offered

1. Aipek Wireless Projector of Rs 70000

2. Philips Home theatre of Rs 25000

3. Gold Jewellery voucher of Rs 50000(all can be used in single transaction or multiple transaction as per my choice without any condition)

4. Return Air ticket for any sector in India

5. Payment in 15 interest free EMI starting after 2 months from the date of purchase

6. Felivery in 3-4 days with Gold jewellery vouchers code will be given immediately

Trusting the name and previous experience, I placed the order online by membership no. ITBC10389938.

However after few days when I didn't received the product I called up their helpline. They were ready rude asked me to give credit card transaction reference number. When I gave the same they asked me to give credit card statement with assurance that the same will not be misused and the product will be delivered immediately. When I gave them the card statement now they are not confirming any time schedule

I am already under pressure to pay amount to card company which I have not provided for and under going the mental trauma. How come a well known publishing company like INDIA Today book club can do thing like this?

Please also let me know will it help if I send a letter to I&B and PM. Seek your help and support.

Thanks

Ravikant Poddar

Mumbai

Dear Readers,

Don't deal with such kind of agency I have place an order before 20 days every time getting different reply from various people. Some time we are not selling such product even one of them called me for same product and booked also. second these guys dont know in which location these guys were selling there product. And whatever they commit not full fill there commitment.

SO be alert while dealing with these agency.

Bag It Today / 0ga100014967 — product is not deliver yet, i was post my order 27th May 2010 my order number 0GA100014967

I've placed an order with Bag it today in 25 May 2010. The details are:
2 Reebok Watch with One Reebok sun glass.
Order No:- 0GA[protected] Order Value:- 1198 Billing ID:[protected] Billing Date:[protected] for more detail please find below screen shot of payment, Read comments Clothing, Shoes & Accessories

By mistake order post Date 27th May 2010, but the currect date is 25th May 2010 for deatil see the order screen shot.

contact me for more detail on [protected]

I have not received any communication from your side. I am still waiting for my refund...

Bag It Today — Incorrect shipment

The below response does not resolve my query; Do you mean to say that if one orders a shoe worth Rs. 4999 he might even get a shoe worth half the price??? I had placed an order for a shoe worth Rs. 4999 (Roller Coaster - White Color) but received a very low end model (Literide) that too in Green color; no one would ever pick this shoe even it is offered for free. Please stop sending standard response from your email template; arrange to send any color of the model that I had ordered (Roller Coaster) at the earliest. My ITBC details are listed below for your reference:

Invoice No: ORA[protected]
Order No: OGA[protected]
Membership No: ITBC10401582

Thanks & Regards,
Saravana Kumar T
________________________________________

Dear Member,

We have come across your on line complaint on <consumer complaints.in>

We apologize for the inconvenience caused to you.

We have gone through your complaint, we would like to inform you that as per our terms & condition product may be different from the picture on the site or on the catalog.

We once again apologize for the inconvenience.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us on [protected]@bagittoday.com

or call us at[protected].

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.

Thanks & Regards,
Team,
Bag It Today.

INDIA TODAY BOOK CLUB/ BAG IT TODAY — Delay in delivering product and Refund for the cancelled product

Sir,
My Name is Hemant Patil. On 14th of April 2010 i recieved a call from India today bookclub saying that i am the lucky winner of some contest and if i purchase products from India Today book club i will recieve Cash price Rs.30000/- along with the booked product. So i booked two products
1. Samsung Super mobile (Rs.12498/-) booking I.D.[protected]
and 2. Phillips Home Theatre (Rs.5198/-) booking I.D.[protected]
by making the payment through credit card.
After two days when i called to customer care, i understood that there is no such cash price award along with the booked product. I rejected the Parcel of 1st product as told by the customer executive for refund. The parcel was recieved by India today back on 25th may 2010, today is 26th July 2010, but still i have not recieved the refund of the 1st product after several follow ups through mail or by phone. Now since 2 weeks i am getting no reply to mails.
When i enquire about the 2nd product (Phillips Home Theatre) which i have still not recieved while my money was deducted on 15th April 2010, the regular reply that i am getting is that your order is not punched in our database. Does it takes to 4 months to punch a order?
I am truely frustrated with the service of India today book club. Near about 4 months have passed but still i am waiting for the refund and product.

Reebok Double Your Money — Improper Service

Please Provide me information that where i can get my product of free coupans of Reekbok Double Your Money.As Half of coupans were accepted in stores.now they are saying this coupans are unvalied.

Bag It Today / Living Media — FORGERY OF MY CREDIT CARD

I FEEL THAT I AM NOT THE ONLY PERSON COMPLAINING ABOUT LIVING MEDIA. MY BROTHER HAD RECEIVED A CALL FROM LIVING MEDIA INFORMING THAT HE HAD WON A SAMSUNG CAM SMX-20 AT A DISCOUNTED PRICE ALONG WTIH A PHILIPS HOME THEATER AND DVD PLAYER. EVEN THOUGH HE DID NOT HAVE A CREDIT CARD HE WAS ALLOWED TO USE SOME OTHER CARD.

ACCRODINGLY HE MADE A PURCHASE ORDER SAMSUNG CAM AND WAS ALSO OFFERED A GIFT VOUCHER OF SURAT DIAMONDS FOR RS. 598 ON 04.08.10. HE COMPLETED THE TRANSACTION WITH THE HELP OF MY CREDIT CARD.

AS SOON AS THE TRANSACITON WAS COMPLETE I RECEIVED AN ALERT FROM ICICI BANK THAT THERE WERE THREE TRANSACTIONS DONE. ON CHECKING WITH HIM HE INFORMED ME THAT HE HAD DONE ONLY TWO TRANSACTIONS.

I IMMEDIATELY CALLED UP LIVING MEDIA/BAG IT TODAY WHO INFORMED ME THAT THEY DID NOT HAVE ANY DETAILS.

ON CONTINOUSLY FOLLOWING UP WITH THEM THEY HAVE CONFIRMED THE FOLLOWING DETAILS.


Oredr no. Booking Id Order Name Order Value
0GA[protected] [protected] SAMSUNG CAM-SMXC20 15998.00
0GA[protected] [protected] 1 TOUCH_SAMSUNG LCD 17699.00
0GA[protected] [protected] BOOKS TODAY JUNE'09 598.00

I AM NOW TRYING TO CANCEL ALL THE ABOVE ORDERS BUT BAG IT TODAY IS NOT READY TO DO SO. THEY STATE THAT THE PROCESS FOR CANCELLING THE ORDER TAKES 28 DAYS. THIS IS NEW TO ME AS THEY RECEIVE PAYMENT IMMEDIATELY AND IF THE ORDER IS CANCELLED IT TAKES 28 DAYS.

I HAVE ALSO GONE THRU THE NET AND SEEN THAT THERE ARE A LOT OF COMPLAINTS AGAINST BAT IT TODAY. HOW COME THE DELHI POLICE IS NOT TAKING ANY ACTION AGAINST THEM.

Bag It Today — not delivered

i have booked a package (digital camera & apple i. pod) for rs. 10698 and for rs.598 for a gift gold box and now when i am calling on that no. from which they called me they are not picking my call and i am not able to know that when my shipment will come and the prize i have won for gold rs.50000 i did not got that also

BagItToday — Not received gift pack

Hi sir,
I ordered six items on Aug,10.They asked to pay Rs 11,400 as tax amount and processing fee Rs 598 and i paid but i received only three on
Aug 18.I still not received 3 items - Diamond jewellery gift box worth
Rs 1,00,000 ,holiday package for 3days/2nights in any 3star hotel,LCD TV.
Please reply when I will get my items.

Membership no:ITBC10424002
Web no:[protected]
email-id:[protected]@yahoo.co.in
Mobile-no:[protected]

Regards,
Naga Bhushan Reddy.

If they send it by Bluedart, why should it take 1-2 weeks for delivery? I wonder if BD guys would be carrying it on their back and sending someone on foot by road for the delivery ;-)

Just for information...You get delivery within 2 days anywhere in India using Bluedart!!!

Bag It Today — Never deliver products

BAG IT IS FRAUD.

My booking ids are:
Booking ID:[protected] AND[protected]

Before 4 months i got call from bagit. They were calling me everyday to purchase their products with new offers like jwellary vouchers.

I have purchased some of products and pay them by my creditcard. After few days i have tried to contact them about status of order. All are disappeared now. No one is giving answers of my questions.

I wrote 100 mails to them I got always formality answer.
"We apologize for the inconvenience caused to you.With reference to your mail we would like to inform you that we have already forwarded your complain to our concerned department and we are following the matter with them. We request you to kindly wait for few days. We will do the needful soon. We appreciate your patience and hope that you shall bear with us in the interim.
We value our customer and trust that you enjoy our products."


THIS IS REALLY FRAUD COMPANY. THEY ARE CHEATING WITH CUSTOMERS. THEY ARE ONLY KNOW TO MAKING CUSTOMERS.

PLEASE STOP TELE FRAUD

Bag It Today (India Today Group — Fraud by Bag it Today and India Today Group

Hi,

I got an SMS from Bag It Today stating that there is some special offer wherein I can get a Bata Bag for Rs 1300 odd and was also mentioned that I'll get Vouchers worth Rs 7000 which I can redeem to buy Air Tickets so I replied to that message. About 2 weeks later they sent a Parcel to my House without even calling or confirming about the Offer. Since I was not at Home at that time and my friend was there at Home he accepted the Parcel and paid the money. When I came home he informed me about this so I opened the Parcel and found a Book and a Bag for which they charged me Rs1300 whereas it is hardly worth Rs 200 - 300 and there was an Invoice on which it was mentioned that to claim my free air tickets I need to go to a particular website so I logged on to the website and registered here and then they asked me to call on a number to claim the Tickets. I called that number and I was asked to pay Rs 7000 to claim my free Air Tickets worth Rs 7000. I seriously fail to understan that what kind of free tickets are these and why do they give misleading information. After that I called them on the Customer Care Number and they asked me to send an email for returning that and geting my money back so I snet that email but have not heard anything from them after that.

I would request you to look into this at the earliest as it seems they are running some kind of Scam and I'm still getting those SMS and Emails which are very misleading.

Regards,
Gaurav Sud
Mob No - [protected]
Email - [protected]@gmail.com

I haved ordered for welcome gift giving rs299 for reebok watch when i was in New DELHI ON 26JUL2010 WITH ORDER NO[protected].THEY SAID THE PRODUCT WILL arrive my address within 2 weeks.After 15days i contacted to them, they said to contact aramex courier . i contacted aramex, they said the product will be delivered on august first week.after that i call to aramex n bagittoday many times.everytime they said the product will deliver to my delhi address. on 16aug2010, i again contacted bagittoday they said the product will be delivered to my place before 6pm as i am leaving that day.after that i came to karnataka, and send them to send the product to my new address of karnataka.After that they said the product is on its way and will deliver the product in my new place.10days passed but i never receive the product.everytime i contacted bagittoday they said the product will arive my place.after i send emails i got no replies from them.today i contacted bagittoday customercare, they put hold me for 6minutes n disconnected my call.also when i ask where is their office, they said they can't reveal their office.i spent lot of money contacting them as the number is not toll free n i was to call std calls
from
L IBOTOMBI SINGH

To,
India Today Book club,
Bag it today,

Membership no:- ITBC 10422521
Mr. Sawan N. Bhalodia
Mob:- [protected]
E-mail:- [protected]@rediffmail.com

Sub: Complain about not getting Products and free gifts

Dear Sir,

I have paid Rs. 32096/- from my bank a/c on 31/7/2010. Which I have mentioned are following:-

SR NO BANK AMOUNT DATE PRODUCT
1 TATA card 31000/- 31/7/10 [protected]
2 HDFC card 498/- 31/7/10 [protected]
3 HDFC card 598/- 31/7/10 [protected]

I have sent all my bank statement detail through mail on 16/8/10. My free gifts and purched products details are following.

1) 5 lakh diamond gold gift voucher
2) 32’ LCD TV From :- Samsung – LG
3) Reebok track shout
4) World books

I still not get all these things, as per your commitment. I have informed you two times about that still there is no reply from your side, now I will wait for two days and after that I will take legal action against you, on your Recordings, bank statements, emails etc.

Reference: - Niraj Kashyap.
Bag it today,
Customer care department.

Yours,
Sawan N. Bhalodia

India Today Book club, Bag it today, — Complain about not getting Products and free gifts

sir my complain is India today,bag it today,my payment 32096/- is not pay for returnable to me,,,,,,,,My free gifts and perched products not allowed by 2 month,,


To,
India Today Book club,
Bag it today,

Membership no:- ITBC 10422521
Mr. Sawan N. Bhalodia
Mob:- [protected]
E-mail:- [protected]@rediffmail.com

Sub: Complain about not getting Products and free gifts

Dear Sir,

I have paid Rs. 32096/- from my bank a/c on 31/7/2010. Which I have mentioned are following:-

SR NO BANK AMOUNT DATE PRODUCT
1 TATA card 31000/- 31/7/[protected]
2 HDFC card 498/- 31/7/[protected]
3 HDFC card 598/- 31/7/[protected]

I have sent all my bank statement detail through mail on 16/8/10. My free gifts and perched products details are following.

1) 5 lakh diamond gold gift voucher
2) 32’ LCD TV From :- Samsung – LG
3) Reebok track shout
4) World books

I still not get all these things, as per your commitment. I have informed you two times about that still there is no reply from your side, now I will wait for two days and after that I will take legal action against you, on your Recordings, bank statements, emails etc.

Reference: - Niraj Kashyap.
Bag it today,
Customer care department.

Yours,
Sawan N. Bhalodia

Agree 100% with all the above complaints. Bag it today is a fraudulent online Co. created by a reputed brand (India Today) to cheat online customers.
My email to their address [protected]@bagittoday.com on 23.09.2010 regarding the following complaint has only elicited a request to bear with them & they would revert. The Complaint is a follows:

"Please refer Web order No.[protected]Membership No. ITBC[protected]. As per your website, "If this is your first purchase, you will get a Free Reebok Classic Watch as your Welcome gift"
This is to inform you that I have not recd the said gift; Please arrange to send the same immediately.

The Bata shoe ordered for looks old & second hand & was covered with dust.
Further, the other gifts received with the order were substandard in quality - The sipper leaks & the key ring of the wallet & key chain set is rusted.

It is sad that a reputed Organization like India Today is offering junk as a lure to con Customers to buy products online.

T. S. Ramachandran
Vashi, Navi Mumbai

Bag It Today — not refunding the amount Rs.3298/

Hi

This is Ramana. I was ordered one reebok shoe kit on 23rd june. I saw one telugu news paper(saakshi) and ordered shoe kit and paid Rs.3298/ from my credit card. But they did not dispatched my product for 45 days. My order number is[protected]. Then i canceled my product on 31st july. while canceling my product that time they told that within 21 days you will received your amount but still i didnot received.Every day i calling to customer care but they are telling that we are forwarding to concern department with 21 days you will recieved amount.Bag it today cheating to everybody. If anybody requires proofs then please contact me.

I request you never beleive this company.

i will reach at ramana.[protected]@gmail.com or [protected]

Hi

This is Ramana. I was ordered one reebok shoe kit on 23rd june. I saw one telugu news paper(saakshi) and ordered shoe kit and paid Rs.3298/ from my credit card. But they did not dispatched my product for 45 days. My order number is[protected]. Then i canceled my product on 31st july. while canceling my product that time they told that within 21 days you will received your amount but still i didnot received.Every day i calling to customer care but they are telling that we are forwarding to concern department with 21 days you will recieved amount.Bag it today cheating to everybody. If anybody requires proofs then please contact me.

I request you never beleive this company.

i will reach at ramana.[protected]@gmail.com or [protected]

India Today Book club, Bag it today — Complain about not getting Products and free gifts

dear sir/medam,
my complain is india today book club,,,
To,
India Today Book club,
Bag it today,

Membership no:- ITBC 10422521
Mr. Sawan N. Bhalodia
Mob:- [protected]
E-mail:- [protected]@rediffmail.com

Sub: Complain about not getting Products and free gifts

Dear Sir,

I have paid Rs. 32096/- from my bank a/c on 31/7/2010. Which I have mentioned are following:-

SR NO BANK AMOUNT DATE PRODUCT
1 TATA card 31000/- 31/7/10 [protected]
2 HDFC card 498/- 31/7/10 [protected]
3 HDFC card 598/- 31/7/10 [protected]

I have sent all my bank statement detail through mail on 16/8/10. My free gifts and purched products details are following.

1) 5 lakh diamond gold gift voucher
2) 32’ LCD TV From :- Samsung – LG
3) Reebok track shout
4) World books

I still not get all these things, as per your commitment. I have informed you two times about that still there is no reply from your side, now I will wait for two days and after that I will take legal action against you, on your Recordings, bank statements, emails etc.

Reference: - Niraj Kashyap.
Bag it today,
Customer care department.

Yours,
Sawan N. Bhalodia

company details,,,For further queries, please feel free to get back to us [protected]@bagittoday.com or [protected]@bagittoday.com or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)

Bag It Today — Dispatching me wrong parcel 03 times

I had ordered Reebok Shoes Size:10 on phone thet too they had called me. I received shoes but of size:08. They told me that on order it is written size:08, so asked me to return it to Bag It Today for getting size:10 Shoes. I couriered the parcel & they assured me that they will send me Size:10 shoes. Again, they delvered the size:08 shoes. Again, I redispatched the pacel to Bag it Today & now, again I m reeiving the shoes with Size:08.
The shoes price is 1198 Rs. but, I have spent 300 Rs. on returning the parcel back to them.They people really don't take anything seriuosly.My order No. is:0GA[protected], I feel that I made a big mistake by ordering shoes to Bag It Today.

Bag It Today / Dinner Set And Gold Kit Box — PRODUCT & GOLD KIT BOX NOT RECEIVED

THERE IS NO RESPONSE OF MY ORDER, BOOKING ID[protected] AND[protected], ON 28.09.2010 AT 03:30 P.M. ???




TO, THE CHIEF EXECUTIVE OFFICER,
BAG IT TODAY [ INDIA TODAY BOOK CLUB ]
LIVING MEDIA INDIA LIMITED
B-47, INIRA ENCLAVE, NEB SARAI, NEW DELHI - 110068
PHONE[protected]
[protected][protected][protected][protected][protected]---
FROM : RAJENDRA K. DESAI, HOUSE NO. 16, NEW STREET, VILLAGE- HARIA, P.O. ATUL, DIST. VALSAD, GUJARAT - 396 020
PHONE - [protected] AND [protected] & [protected]
E-MAIL ID, [protected]@gmail.com
[protected][protected][protected][protected]-


RESPECTED SIR,
I HAVE A GRAVELY SERIOUS COMPLAINT WITH MY ORDER !!! ON 28.09.2010 AT 02:00 P.M. MR. KRUNAL KAPOOR CALLED ME FROM PHONE NO.[protected], ON MY MOBILE NO. [protected] AND GAVE ME NEWS OF MY GOLD KIT BOX CONTAINING GOLD VOUCHERS OF RS. 7,00,000/- RUPEES SEVEN LAKH AND BOOKED MY TWO ORDERS FOR SAMSUNG OMNIA LITE B 7300 RS. 14998/- AND DINNER SET OF LONDON, RS. 15196/-., -- TOTAL RS. 30194/-. BOTH THE PAYMENTS DONE ON LINE THRU CREDIT CARDS OF KOTAK MAHINDRA BANK., FROM MY MOBILE NO. [protected] TO THE NO.[protected], BOOKING IDS. GIVEN (1) 03:15 TO 03:30 P.M. TRANSACTION AND TALKS WITH MR. KRUNAL KAPOOR, RS. 15196/- ID [protected] AND (2) 03:35 TO 03:50 P.M. TRANSACTION AND TALKS WITH MR. KRUNAL KAPOOR, RS. 14998/- ID [protected]. AND MR. KRUNAL KAPOOR TOLD THAT WITHIN 10 DAYS, I WILL RECEIVE GOLD BOX CONTAINING GOLD VOUCHERS OF RS. 7,00,000/- RUPEES SEVEN LAKH !!!


NEXT DAY MORNING 29.09.2010 AT 08:35 A.M. ON MY SECOND MOBILE NO. [protected] I HAD RECEIVED VERIFICATION CALLS FROM MS. MADHULIKA JAIN FROM [protected] AND CNFIRMED THE ABOVE BOTH BOOKING IDS. AND AGAIN AT 09:00 A.M. ON MY MOBILE NO. [protected], MR. AMIT CONFIRMED ABOVE BOTH BOOKING IDS. FROM NO. [protected].


WHEN I CALL ON YOUR CUSTOMER CARE NO. [protected] FOR THE INQUIRY OF MY GOLD KIT BOX AND THE ABOVE PRODUCTS ORDERED AS PER THE DETAILS GIVEN, THEN NOBODY GIVES ANY RESPONSE ???


I HAVE RECEIVED SAMSUNG OMNIA LITE B 7300 MOBILE PHONE THRU ARAMAX COURIER CONSIGNTMENT NO. [protected] ON 09.10.2010. BUT WHAT ABOUT MY OTHER ORDER OF DINNER SET ???
AND WHAT ABOUT MY GOLD KIT BOX WORTH RS. 7,00,000/- RUPEES SEVEN LAKH CONTAINING GOLD VOUCHERS ???


PLEASE DO THE NEEDFUL AT YOUR EARLIEST AND PLEASE MANAGE TO SEND THE ITEMS MY ORDERS AND GIFT OF GOLD KIT BOX WITHOUT ANY FURTHER DELAY !!!

THANKS, RAJENDRA DESAI
[protected][protected][protected][protected][protected][protected]
[protected][protected][protected][protected][protected][protected]
I AM GIVING HEREWITH THE TRANSACTION DETAILS OF KOTAK MAHINDRA BANK AND LIVING MEDIA INDIA LIMITED :--




Transaction Success Alert - [protected]@rd
InboxX


[protected][protected][protected][protected]





















Reply
[protected]@kotak.com<[protected]@kotak.com>
reply-to"[protected]@kotak.com" <[protected]@kotak.com>

to"[protected]@GMAIL.COM" <[protected]@gmail.com>

dateTue, Sep 28, 2010 at 3:25 PM
subjectTransaction Success Alert - [protected]@rd
mailed-bykotak.com

hide details Sep 28

Dear Customer,

Thank you for using Kotak [protected]@rd XX7500 for Rs.15196.00 at Living Media India Ltd on 28-SEP-10 15:15.

The transaction reference No is 2352469.

IMPORTANT: Please do not reply to this message or mail address. For any queries, please call our 24 Hrs Customer Contact Centre at our toll free number*[protected] or use Maillink after logging into Net Banking.(*Clickhere, if the toll free numbers are not supported by your service provider)

DISCLAIMER: This communication is confidential and privileged and is directed to and for the use of the addressee only. The recipient if not the addressee should not use this message if erroneously received, and access and use of this e-mail in any manner by anyone other than the addressee is unauthorized. The recipient acknowledges that Kotak Mahindra Bank may be unable to exercise control or ensure or guarantee the integrity of the text of the email message and the text is not warranted as to completeness and accuracy. Before opening and accessing the attachment, if any, please check and scan for virus.

Reply Forward

Reply
[protected]@kotak.com<[protected]@kotak.com>
reply-to"[protected]@kotak.com" <[protected]@kotak.com>

to"[protected]@GMAIL.COM" <[protected]@gmail.com>

dateTue, Sep 28, 2010 at 3:45 PM
subjectTransaction Success Alert - [protected]@rd
mailed-bykotak.com

hide details Sep 28

Dear Customer,

Thank you for using Kotak [protected]@rd XX2700 for Rs.14998.00 at Living Media India Ltd on 28-SEP-10 15:34.

The transaction reference No is 2352520.


IMPORTANT: Please do not reply to this message or mail address. For any queries, please call our 24 Hrs Customer Contact Centre at our toll free number*[protected] or use Maillink after logging into Net Banking.(*Clickhere, if the toll free numbers are not supported by your service provider)

DISCLAIMER: This communication is confidential and privileged and is directed to and for the use of the addressee only. The recipient if not the addressee should not use this message if erroneously received, and access and use of this e-mail in any manner by anyone other than the addressee is unauthorized. The recipient acknowledges that Kotak Mahindra Bank may be unable to exercise control or ensure or guarantee the integrity of the text of the email message and the text is not warranted as to completeness and accuracy. Before opening and accessing the attachment, if any, please check and scan for virus.



THANKS,

RAJENBHAI

I WOULD LIKE TO GET MY COMPLAINT SOLVED POSITIVELY AND FAVOURABLY AT THE EARLIEST.

PLEASE DO THE NEEDFUL.

THANKS. RAJENDRA DESAI

my no [protected]&[protected] incoming&outgoing call history plz sent my gmail account

Dear Sir/Madam,

Kinldy treat this mail as a official notice to your organisation regarding cheating your customers through doing telesales.I have following complaints :-

01.I would like to intimate you that i purchased LCD B450(samsung) in the month of JULY-22-2010 through telesales of you organisation against which i have been promised to send the Gold vouchers worth Rs.120, 000/-(ONE LAKH TWENTY THOUSAND ONLY)with the delivery of the product.But its been three months and i havn't got any vchrs. yet.After contacting your customer care they always make their commitments(it wil be delivered to me in a weeks time/vchrs are finished in the stock/it will be sent to your e-mail id etc.)You staff is totally mannerless and not at all co-operative.Your staff always give fake commitment and are not ready to give their seniors no's as well na matter if their customers are facing trouble because of them.

02. I made a transaction on the same day 22, july2010 from your organisation worth Rs.19498(Sony ericsson phone)+2398(handling charges), which i have been told that it be delivered to me in a weeks time but later i got a call from your org. stating that the phone is not in the stock so i can go for some other option or can apply for the refund, so the reason i opted for the refund.The executive told me it will be credited in my credit card a/c within 30-40 days.But when i called at your customer care no.[protected]they always have one statement that it will be sorted out next week.
My refund reference no. is generated on[protected], and generrally it takes 21 working days to refund the amount(as stated by you customer care staff)but its been more than 30 days and still the case is pending.
It's my sincere request to you to kindly refund the amount and send the vouchers to avoid further inconvinience to me and to your organisation as well coz i don't want to bring this thing in the public.

Bag It Today — Poor Service Incorrect Expectation

Hi,
My name is Sombit Bose( ID ITBC[protected] and I am new member of Bag It Today and also referred my friends about this website but after the experience I had I think I did injustice to them.. After I became member of Bag It today I was told that I will get a free Reebok watch as a welcome gift along with my first purchase.. anyways I was not bothered about that, I did purchase some nobles and a Numero Uno wrist watch and I opted for Cash on delivery option. then from the next day onwards I started getting calls from Bag It today saying that I will have to place the order again and place it on my Credit card.. and I started getting these calls everyday at least 3-4 calls each day.. I told them that I opted for cash on delivery and I denied to pay by credit card, then I representative said then your order will be cancelled.. so I said ok.. then Cancel my order.. then suddenly after few days I got a call from courier company that they had a package for me from Bag it today.. so I said that I already cancelled that but still I accepted it and paid for it.. Then when I opened the package I got everything but not the free Reebok watch which I was suppose to get.. ok I thought that not a big deal I will call them and sort things out.. I also got some free coupons on the package saying that I have won some prizes and I need to log into the link which I was given there and claim it.. so I logged into the link but after I put my unique authorization code it does not accept that.. I call customer care on 21st October, the rep said that it will be done by 24hrs.. I said ok not an issue it might happen.

Then today I again tried to log in it still didn't work.. and I called back the customer care.. then it was really heights I spoke to the rep and I gave him the details about the issue first he placed me on hold.. ok no issues it was fine till then he told me that it will again take 24hrs more from tomorrow i.e. 25th of October that was also ok with me but then I thought I must raise a concern for this so I asked the rep to give his senior who is available first he said " No one is available since today is Sunday" but when I told him that I also work for a multinational company and I also handle team of my own and there is no company that will allow only representatives to take calls without any team lead then he said" My senior is busy it will take long time" I told him I will wait then he said " no you cannot wait", I told him that he cannot deny a escalation if a customer is asking for.. he said no he can't let me talk to his team lead or senior.. then I told him ok then I think I need to take some action and need to raise an alarm and will even force me to go to Consumer Forum this time his response was " ok no issues .. call us anytime and thank you for calling .. hung up"
This was really a worst experience of my life I never had any issues with eBay or my telephone company, they are much more courteous that Bag It Today Service.

"AND NO MATTER WHAT IT TAKES I WILL SEE THE END TO THIS"

because you guys have my email id and from there you can make out till what extend I can go.. this is not about money this is about Cheating with customers and setting up false expectations.. (Complain ID-661711- REP name - Deepak)

I will request you to check the matter on urgent basis otherwise later on You will have to bear the consequences and I will not go into any kind of settlements. My Next email will go to Consumer Forum Directly, I mean it and you will have to take the responsibility of the consequences..


My Membership No- ITBC10447145
Invoice No- ORA[protected]
Order No- OGA[protected]



Thanks And Regards
Sombit Kr Bose

It is extremely surprising that no criminal prosecution could have been launched against the scammers so far. It is due to the negligence and unawareness of the complainants. They are, however, making endless efforts in complaining against the scammers in various forums those have no statutory forces or punitive powers. Why don't you file First Information Reports in respective Police Stations under relevant sections of Indian Penal Code ( in above noted cases Sec. 420, 467, 468, 471, read with Sec. 34 of IPC are relevant sections). Respective Police Station is duty bound to entertain and lodge your FIR and initiate investigation, arrest the wrongdoers/offenders followed by chargesheet under relevant charges. The offence committed of this nature is liable to conviction for 7 years of regorous imprisonment, extendable to life imprisionment.
Don't weep or cry like a child. Be brave and dare to file criminal FIR against such scammers.

Will you dare to bring the guilts of accused home instead of making such useless detailed complaints?
In case, you have any further problem in lodging FIR's, feel free to contact keep in touch with me.
Dr. B. C. Rathore

An order has been placed for one no. Reebok kit based on advertisement on Indian Express on 3/10/2010 on 4/10/2010 it was informed me that due to technical reason the bank credit card entry was not successful and reenter the credit card details. but in actual amount has been deducted for both. no of times informed to the ordering personnel as the customer care phone is always no response.mail also sent for canceling.no proper reply. again before knowing the above cheating they contacted and got one more order for MTV Kit on 4/10/10.Again in the same manner they called me on 5/10/10 and told to re enter the bank details since due to technical reason previous entry is not successful. as i know the amount was deducted previous day itself i told them he simply said yes deducted and not even said any sorry.Most sorrow thing so for I have not received the MTV kit. no of mails sent no reply.In spite of all these cheating action they are calling me regularly for new order. please think twice before ordering. my order id no[protected] amount Rs.7498/=dated 4.10.10

reebok bagittoday — complaint for not receiving bagittoday

Sir this is sudheer i kept a request for bagit today in 24sep
2010 By seeing in Andhrajyothi paper with the booking id[protected]. Till now i did not get any
information about it.with in how many days i will get my product
please delever me product as soon as possible.
THANKING YOU

Bag It Today Group — Non-receipt of items ordered vide billing id 998319014

I had ordered for a reebok sun glass through on line shopping from Bag It Today Group vide Billing Id[protected] dated 26 May 10. I was intimated that the ordered was returned back due to wrong address on 11 Jun 10. Whereas the address given by me is 100% correct and also I was not contacted over telephone/mobile before returning the order. Further on 14 Jun 10, I contacted customer care regarding the same and was assured that the order will be re-despatched within 10 days. After a week again I contacted and got the same answer. Again after 10 days I contacted to customer care and got the same answer stating that the order is in re-processing mode and will be despached within 10 days. Such type of replies are continueing till date and I have not received the item. In between I contacted customer care at[protected] so many times and also sent e-mail regarding this. But each time I get the answer that the item will be dispatched soon.

Please do the needful.

Bag It Today — Double payment they got forcefully

I purchased Reebok kit online via order no.[protected] & 24 dated[protected] and do payment online dated[protected] through credit card. I am in waiting of my product, soon dated on[protected] i got a call from bag it today that we donot receive your payment; do punch your credit card again. i argued to customer care Representative i had already done my payment, but he said hurry up do your payment otherwise your odrer will be cancelled I do the payment again.
But when i confirmed from my bank they said your[protected] payment was successful and they provide me approval no.,
when I inquired from bag it today they agree for my payment on[protected].
Then why they punch my credit card again and do payment again provide me again the order no.[protected] & 54, it is huge harassment for me.
it represent the fraud by so big group i.e The India today group.
i really very upset to do deal with bag it today.
Even their customer care Representative not provides the full information and talk properly.
Dr. Kamal Saini
Solan-Himachal Pradesh

Bag It Today — Cheating by misrepresentation of facts

I received a call from Bag It Today Tel no - [protected] stating that i was one of the 15 people to be selected today for either a cash back of Rs.30,000 or 8-10 diamonds. I ordered a product samsung handy cam worth Rs.11398/- under booking id no[protected] & duly paid shipping cost of Rs.899 vide booking id no.[protected]. i was later informed that i was successfully eligible for (a)cash back of Rs.1 lakh payable by Demand draft & (b) 28-40 diamonds by the computer draw & there would be no further requirements needed to be fulfilled excepting purchase of any one pack from your end .I made my calculations along with the executive that i will only have to spend around Rs.49000 while i am getting back Rs.1,00,000 along with diamonds and I chose the Samsung TV pack costing Rs.32900 under booking id[protected] & paid the shipping cost of Rs.1750 under booking id no.[protected]. After these formalities I got a call from an executive named deepa that after putting my booking id no.[protected] i was eligible for 8 diamond pieces worth Rs.5000. I was shocked . I am not a fool to pay Rs.50,000 for getting free gift worth Rs.5000. I informed her that i already had won a cash back of Rs.1 lakh then why the draw again? She started to evade my questions & told me that she would get back to me. I have not yet got any reply back so far.
I am shocked as to why do companies of your reputation stoop down to such gutter level and resort to day light cheating of people for some few thousands of rupees & lose your reputation. I am a regular subscriber of many India Today publications & just cannot believe that India Today has become so cheap for sake of some little money.
You are requested to cancel my orders & refund the amount to my credit card account immediately else i shall be forced to take legal action against your company for cheating innocent people like me by giving misleading facts & promises.
Further, you are also requested to take severe action against your executives for misleading people by giving wrong information to boost their sales which is unethical.
I expect an immediate action from your end.

BagItToday Book Club — Delay in delivery of the ordered items

I ordered Reebok Shoe and Reebok Watch on 17th Dec 2009. I got some problem initially while processing the payment in online itself and after some follow ups finally you accepted the payment confirmation and processed the order on Jan 10, 2010. Express IT Courier representative came to handover the parcel to me around Jan 20th, 2010 but I did not acknowledge the parcel and send it back because it contains Reebok sunglass and Reebok Tea-shirt. I got the acknowledgement from you on Mar 18th, 2010 that you received the same.

I have been continuously following it after that but I did not get any positive response from India Today Book Club and nobody resolved this issue

Bagittoday / Reebok — ASKING DOUBLE PAYMENT

Sir,
already we booked reebok track shoot on 04.10.2010, also paid payment through credit card and reference no.18697676 dt 04.10.2010 for Rs.3,298.00. But now that parcel come through VPP. How we paid this payment double time?. So, we request you to kindly refund the Credit card amount to our account. If it is possible kindly arrange otherwise we will file a case in Court.

Thanks

Bag It Today, India Today Book Club — Free Gift Holiday Voucher and Adidas Bag

Will any one listen to my cry!???
My repeated mails are unattended from your end. Pl respond to my series of trail mails.
Will anybody look into my problems / querries and resolve immediately?
I am fed up of contacting your customer care service. Even now I am unable to access Unique Number to claim sprecial offer: 14202441A[protected] and claim FREE HOLIDAY VOUCHER. What is the hidden truth behind this type of PROMOS?
Will you please expedite Rs.5000/- worth Free Holiday Voucher and Free Adidas Bag latest by tomorrow?
I have writing mails since past one week without, unfortunately no response from your end till date.

Pl revert back immediately.

Secondly, on Friday 12 November 2010, one of your representative from customercare informed me that I will be able to access Unique Number to claim sprecial offer: 14202441A[protected] after 48 hours once I lodge the complain. Still now I am unable to access. Will you please revalidate the number or else issue new number to claim FREE HOLIDAY VOUCHER

Hi!AMITABH! At Your Service

Boutiques Invitations My Account



Thank You
Your order has been placed, here are the details:

Billing Id:[protected]
Date:[protected]:09:30.0
Mode of payment: Credit Card/Debit Card
Total transaction amount: 2298.0



You Tried to make payment for:

Products


Reebok Watch Quantity: 1
Reebok Roller Coaster Shoes for Rs 1999 only Quantity: 1
Calvin Klein Pen worth Rs 2999 Quantity: 1


Free Gifts:
1 . Free Reebok sunglasses worth Rs 4999
2 . Free 2 Nights Holiday Stay for a Couple for Rs 5000



Kindly give us 3-4 weeks for processing of your order from the date of confirmation.

You will receive an email and a sms with your dispatch details

For any further assistance call us at[protected] or email us at [protected]@bagittoday.com quoting the above mentioned Order ID.

*Conditions apply. Offer valid till stocks last

Details of your order is also available
in your 'My Account' page.
Invite Friends & Earn Unlimited Credit
on Bag It Today

How it works
Invite your friends to Bag It Today.
Get Rs 5 credit for every accepted invite.
Get Rs 250 credit on your friend's first purchase.
Use your credit to get additional discount over & above offered discount.

Sample Credit Earning
Credits Earned
No. of friends who accept invite = 100 Rs 500

No. of friends who make first purchase = 10 Rs 2500

Total amount of credit earned Rs 3000



To avail your free gift & to shop
right away, Click here




Dear Member,



We apologize for the inconvenience caused to you.



With reference to your mail we request you to kindly send the parcel back to us (if it is unused) on the address given below along with the photocopy of the invoice and an intimation letter with the details of your requirement. We will send you fresh parcel as replacement as soon as possible.



India Today Book Club

B-47, Indira Enclave, Neb Sarai

New Delhi- 110068.



We once again apologize for the inconvenience.



Your valuable association with the India Today Book Club is prestigious.



Assure you of our best possible services always.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)



Warm Regards,

Deepti

Bagit today team


[protected][protected][protected][protected]

From: amitabh sharma [mailto:[protected]@yahoo.com]
Sent: Friday, October 29, 2010 9:54 AM
To: contact; membership
Subject: regarding Billing Id:[protected] Date:[protected]:09:30.0, MEMBERSHIP NO. ITBC10448965



Dear Sir/ Mam,
with respect to above billing id, my order was as follows:


Products
Reebok Watch Quantity: 1
Reebok Roller Coaster Shoes for Rs 1999 only Quantity: 1
Calvin Klein Pen worth Rs 2999 Quantity: 1


Free Gifts:
1 . Free Reebok sunglasses worth Rs 4999
2 . Free 2 Nights Holiday Stay for a Couple for Rs 5000

Sat, October 30, 2010 6:06:51 PMRE: regarding Billing Id:[protected] Date:[protected]:09:30.0, MEMBERSHIP NO. ITBC10448965
From: Contact <[protected]@bagittoday.com>View Contact
To: amitabh sharma <[protected]@yahoo.com>


[protected][protected][protected][protected]



Dear Member,



We apologize for the inconvenience caused to you.



With reference to your mail we request you to kindly send the parcel back to us in the following address we will repalce it with the fresh parcel as well as the courier charges will be bear by us.



India Today Book Club

B-47, Indira Enclave, Neb Sarai

New Delhi- 110068.



We once again apologize for the inconvenience.



Your valuable association with the India Today Book Club is prestigious.



Assure you of our best possible services always.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)



Warm Regards,

Deepti

BagItToday team


[protected][protected][protected][protected]

From: amitabh sharma [mailto:[protected]@yahoo.com]
Sent: Friday, October 29, 2010 3:53 PM
To: contact; membership
Subject: Fw: regarding Billing Id:[protected] Date:[protected]:09:30.0, MEMBERSHIP NO. ITBC10448965







----- Forwarded Message ----
From: amitabh sharma <[protected]@yahoo.com>
To: Contact <[protected]@bagittoday.com>
Sent: Fri, October 29, 2010 3:51:49 PM
Subject: Re: regarding Billing Id:[protected] Date:[protected]:09:30.0, MEMBERSHIP NO. ITBC10448965

Dear Mam,
Your answer to my e-mail reflects the sorry state of working at your end.who will bear the cost of sending back the parcel, when the fault is not at my end? also, detail of my requirements and the free gifts promised by Bag It Today is clear in my order and even i depicted them in detail in my earlier e-mail.You just send me the items which I have ordered along with free gifts you have promise ( a total of 5 items) as mentioned below once again and instruct your courier people to get this parcel back from me.
Products :
Reebok Watch Quantity: 1
Reebok Roller Coaster Shoes for Rs 1999 only Quantity: 1
Calvin Klein Pen worth Rs 2999 Quantity: 1


Free Gifts:
1 . Free Reebok sunglasses worth Rs 4999
2 . Free 2 Nights Holiday Stay for a Couple for Rs 5000

If You see the product list clearly, then two items which i have received are the free gifts promised by you. So, the one solution to this problem can be to send the remaining three items namely
Reebok Roller Coaster Shoes for Rs 1999 only Quantity: 1
Calvin Klein Pen worth Rs 2999 Quantity: 1 and free 2 nights holiday stay voucher to me and send me the confirmation of sending these items immediately otherwise I will left with no other option but to move to the consumer court for the damage and mental hrassment.

Looking for a positive response.

sincerely yours,

amitabh sharma






[protected][protected][protected][protected]

From: Contact <[protected]@bagittoday.com>
To: amitabh sharma <[protected]@yahoo.com>
Sent: Fri, October 29, 2010 3:20:46 PM
Subject: RE: regarding Billing Id:[protected] Date:[protected]:09:30.0, MEMBERSHIP NO. ITBC10448965



Dear Member,



We apologize for the inconvenience caused to you.



With reference to your mail we request you to kindly send the parcel back to us (if it is unused) on the address given below along with the photocopy of the invoice and an intimation letter with the details of your requirement. We will send you fresh parcel as replacement as soon as possible.



India Today Book Club

B-47, Indira Enclave, Neb Sarai

New Delhi- 110068.



We once again apologize for the inconvenience.



Your valuable association with the India Today Book Club is prestigious.



Assure you of our best possible services always.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)



Warm Regards,

Deepti

Bagit today team


[protected][protected][protected][protected]

From: amitabh sharma [mailto:[protected]@yahoo.com]
Sent: Friday, October 29, 2010 9:54 AM
To: contact; membership
Subject: regarding Billing Id:[protected] Date:[protected]:09:30.0, MEMBERSHIP NO. ITBC10448965



Dear Sir/ Mam,
with respect to above billing id, my order was as follows:


Products
Reebok Watch Quantity: 1
Reebok Roller Coaster Shoes for Rs 1999 only Quantity: 1
Calvin Klein Pen worth Rs 2999 Quantity: 1


Free Gifts:
1 . Free Reebok sunglasses worth Rs 4999
2 . Free 2 Nights Holiday Stay for a Couple for Rs 5000

Yesterday evening i got a packet from your side through courier, which contain only the following items:

item title qty amount
M2026 MTV ROADIES SUNGLASSES(MODEL-AI007 COL.201) 1 0.00
S2643 SWATCH WATCH MODEL-YGS115 1 1999.00
2
SUB TOTAL 1999.00
ORDER PROCESING/HANDLING CHARGES 299.00
GRAND TOTAL 2298.00
So, you can clearly observe that my order was primarily for reebok roller coster shoes amounting 1999.00, which was never deliver to me and its just the free gifts which you have promise were deliver to me for 2298.00, even the calvin klein pen and free two nights holiday stay voucher are also missing, which is clearly a cheating and fraud on your part to the customer. Also, the promise delivery time of three to four weeks has not kept with.

So, based on these facts, I request you to kindly look into matter immediately and revert back to me within 24 hours with a satisfactory reply, otherwise i will left with no other option than to move to consumer court against you. Its really pity that a reputed group like INDIA TODAY is doing such a shabby things. Your customer care no. is equally pathetic, never ever able to reach to your customer care representative

Hoping for a positive response.

Sincerely Yours,

Amitabh Sharma

[protected]

hi.
This is mukesh kumar I placed an order for a Calvin klein watch through bag it today on 10th sept and my order no. is[protected]. Till date i haven't received my order, Whenever I made a call to customer care they are saying 1 thing, sir your order is out of stock it will take a 10 days time to be in stock.And after every 12 days i had been making calls to them and their response was same And when i ask for refund then it will take a minimum of 21 days sir.And i asked them why so much time then they are saying its a procedure.Dunno what are they doing with the money of the customers..A CLEAR CHEATER COMPANY.Govt should take action against their company and should suspend their licence for trading.

Bag It Today — Received Different Product

I give the order for Numero uno Watch and pay after some days i receive the sunglass I asked for change the product from sunglass then refused to take
Please any one help me how can i resolve that or what are thw way to complaint or take any descipilionary action.


Amit Tiwari [protected]
New Delhi

Yup...its dated 19th Nov 2010, 1830 hrs..i have received a call on d same manner and from[protected] /[protected]. They offered me the same thing and luckily i got a chance to google the bagittoday complaints...n the gentleman's story was highlighted...n i told d girl dat i represent Consumer court of India I briefed with all the details of the above complaint and as she told me that she will revert back to me .. I am yet to receive the call from her end...

I am not sore how our cybercrime control team is doing their work...

Jaago India Jaago...

Shayad yahi campaign chalu karna padega...

Bag It Today / Numero Uno Watch — NON DELIVERY

I had booked order for one pc. Numero Uno Watch to Bag it Today (India Today Group) on 30th oct.2010 as per their terms and conditions that i will receive the product with in three weeks but till date i havent received the consignement details or product .The payment already been done through credit card
Twice i had sent the mails to customer care but they haven't replied it.

The details of the same are below-

Thank You for your order.

Your Order ID is:[protected]. (Please note the order id. no. for future reference.)

You have made a credit card payment for an amount of Rs 499.0

Kindly give us 2-3 weeks for processing of your order. You will receive an email and a sms with your dispatch details soon.

For any further assistance call us at[protected] or email us at [protected]@bagittoday.com quoting the above mentioned order id


Dear Sikander

Thank you for your order. We wish to inform you that your order has been put under
process with order no M-COMMERCE/0GA[protected]. The order value is Rs. 499 and Order Date is 30-OCT-10. You will receive an email and a sms with your despatch details soon.


Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS BIT to 52424.


Yours Sincerely

Team, Bag It Today

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

Devaraj
Malasa Nilaya 13th cross,
60ft Road, Vinoba Nagara SHimoga-577-201
Karnataka
Mob:-[protected]

Dear Sir:-
Sub:-Complaint against bag it today.
Sir we are send the amount of Rs 3298 from our debit card and Dated:-12/10/2010 .We are not received a kit from your company.We will go to consumer court against you.. And we have supported documents your given message and bank details of amount paid. So plz replay within 3 days from the date of our complaints.Id number:[protected]

Thanking you...

I have gone through similar problems. this complaint people are totally unresponsive and arogant. SIr, I have already complained several times using my reference number[protected] and in return no action has taken place. I seriously think of going for consumer forum where other than expenses i think i will have to ask for interest of the amount and amount for the mental torture that i went through and the arrogant behaviour of sales people of bag it today
my refund number is RE10006461

Dear Sirs
I am Xavier.K.Thomas, from Chandigarh, an ill fated customer as the many others who have placed order for the products which you never had in stock. I had placed an order for one Sony Ericsson mobile phone. Along with the phone, I was told that I will be given some diamonds free. Just because of the diamonds, I placed the order for the phone!!!. Exactly the way you wanted the people like me to be trapped. On 2nd of November an amount of Rs. 15699 was transferred from my account through my Credit Card. My Order no. Is TELESALES/0GA[protected]and my booking ID is[protected]. After 15 days casually I rang up the customer care to find out the status of my order, I GOT SHOCKED “Sir, you have not placed any order with us. Will you please ring up our customer care please?” To my surprise I was talking to the customer care only. Anyhow I rang up again and gave my details. I was told that my order stood cancelled. Reason that my money was transferred to some other department. So you have to wait for 21 days from today to get your money back. They neither informed the concerned department nor the customer till I rang up. The most efficient staff. Since I made the call, at least they came to know that my order is cancelled. And given an assurance that I will be informed about the reason why the order was cancelled. Till then that money is with great people.
So please don’t cheat people like this. I was a reader of yours’. Now after this experience and going through the Consumer Complaints, I really feel pity for your organisation. This is not a decent way to make money. If you really want to know what ON LINE SHOPPING is, please order something from STAR CJ ALIVE and see the deference.
Xavier.

Bag It Today — Product not received and cheating

This is a one more cheating complaint against Bag it today , I have paid 2098/- (Booking ID :[protected] from my credit card through IVR system on 29/09/2010 but still I have not received my products .

I am sorry to say but Bag it today services is really need the big improvements, after registering more then 20 complaints through Email , Phone and on web site , I have not received a single response from Bag it today. Every day I am receiving many calls from marketing team for sales offers but no one is ready to give me a satisfactory answer regarding my previous order .
On 28/09/10 I was trying to make the payment through net banking, but to some problem in Bag it today web site, I could not make the payments. On 29/09/10 one of bag it todays tale executive has called me and take payments of Rs. 2098/- through phone banking payment system by my credit card , against Sansui DVD Player + pen worth 2999/- (offer on order before 31st october2010) + Holi day package + Reebok Sipper . After payment executive had confirmed me these 4 products.
This order is Not RECEIVED TILL NOW Even no information on mail or sms.
Many times I have called[protected] but every time the same reply that your order is not punched till now . once I tried to get canceled the order then executive told me that " Ab Apko product nahi milega aur nahi cancel hoga jake lagal action lelo "

Kamal Kukreja
[protected]
[protected]@hotmail.com

Bagittoday / Reebok Wristwatch — NON DELIVERY

I received an email on 16.11.2010 informing me that as a ist anniversary gift I have been selected for a free gift woth 2599/ wrist watchREEBOK make for RS.499/-only towards packing and forwarding charges and I made payment by my CITIBANK credit card after which they gave the order no.as[protected] and their gift reference as 786BIT07 and confirmed payment and and the product I will receive in 3 weeks time. Till date no respose from them and when open the website I get amessage the offer closed.Because it is from INDIA TODAY GROUP I has no hesitation in making payment but now I feel I have been cheated by BAGITTODAY..KINDLY REGISTER MY COMPLAINT AND REDRESS MY GRIEVANCE AND ALSO ADVISE INDIA TODAY GROUP NOT TO ENCOURAGE SUCH UNSCRUPULOUS WEBSITES. nOW i DON'T NEED THE PRODUCT BUT ONLY MY MONEY BACK.

P.V.VISWANATHAN

india today book club/bag it today — after receiving the money not sending the items

Sir,
I am vivek from gandhinagar. i received a tele call and have been offered with many attaractive items at very cheap prize. i have paid them straightway.But I have not received anything till now.Three months have been passed. Now I am planning to go to their new delhi office to teach them a lesson that how to cheat the innocent people. As I know that I am not an innocent chap. I shall definately show them their colours.Their adress is as follows:

BAG IT TODAY TELESALES
B 47 INDIRA ENCLAVE
NEBSARAI
NEW DELHI-68

Bag It Today — order not yet received

Dear Sir,

I have placed my order no[protected] on 27.10.2010 but till date i have not received the same. It was committed that same would reach to me within 7 days....

I have been cheated by giving incorrect information of products and value. Bag it today - India Group is a cheater company and would request you to kindly take necessary step to ban such type of companies.....

Thanks & Regards,
Pratik Daiya
[protected]

please take proper action

hai sir iam not order the but sun glass but i received im order only annual gift offer by the company so what can i do pls send me order my email id badboy.[protected]@gmail.com my contact no [protected]

i have been trying to avail the holidays. how ever i don't have a copy of my invoice. i have requested my invoice which i eventually got but it got deleted.

i have been sending many emails to get a copy of my invoice but get no response.

i need an copy of my invoice so that i could reedem my holidays. also let me know the procedure to avail the holiday package which was with the below mentioned billing. the email was sent to [protected]@bagittoday.com and [protected]@bagittoday.com

below are the details of my purchase.

Billing Id:[protected]
Date:[protected]:26:05.0
Mode of payment: Credit Card/Debit Card
Total transaction amount: 1398.0


if i can get some help to avail my holidays.

Dear Sir

I have not yet received Reebok Classic Watch against Your order ID[protected] on 17/11/2010, till date after confirmation of your SMS Dt.[protected] Please do the needful at earliest.

Regards

A K Mazumder
[protected]
97, Thakurbari Road
2nd Floor,
Sakchi,
Jamshedpur - 831 001

I have ordered for Philips home theater and One Diamond Set. I got only Philips home theater till now. But still now I didn't get my diamond set. I placed my order on 25-OCT-2010.

They called me and convinced to purchase the product as diwali offer(diwali gift). Now they are again calling and saying that "One pack Diamond set is not available now purchase the 6 pack diamond set for Rs.1500/- only. Then we will send whole 7 set diamond pack to you". I think they are not ready send my product.

My order numbers are[protected] and[protected].

Please cancel the particular order ID is[protected] &[protected].

I am also a victim and Rs 15000/- has been charged thru IVR and now their is no response.

Bag It Today — Order not received even after 45 days

I placed the order on Nov 21, 2010, order ID: [protected]. It has been over a month and the order is yet to be delivered. On top of it I have called 6 times, of which,

3 times your systems were not working so the executive could not give me the status.
2 times the executive could not trace the order in systems
Once the executive asked me to get the transaction code from my credit card company.

This was after he had my order number, name, e-mail address and phone number. This is the worst experience ever and the most disgusting and pathetic service

Yes, I agree to this. Bagittoday is in the business of cheating and acting fraud. By taking orders online, getting the amount collected and then not despatching the article is their USP. They must have collected millions of rupees in this manner. Very few guys are able to contact them once the amount is debited in their bank or credit card as no one from Bagittoday is accessible on mail or phone. They have provided a call centre's number which also they keep on changing. Some influential person must be behind this show. According to my estimate, they must have made more than Rs 1000 crore in last few months by such cheating mechanism. In my case, an order was placed on 29th Nov 2010 and till today no result. Mails sent tp Koel Puri and other senior management personnel of India Today Group are returned as they have placed wrong e mail ids on India Today Site. I really wonder that a India Today group which has renowned channel Aaj Tak and a renowned weekly India Today is involved in such cheating business. We are also fool that despite being educated, we fall in the trap of such ba*****s. Thanks, Sunil, Kolkata

Bag-It-Today — Non-receipt of ordered goods

My name is Jayant Lakhkar. I have placed following orders through Bag-It-Today website and made payments as indicated. So far I have not received the ordered items although 2-3 weeks have lapsed for all the orders except Sr. No. 6 :

10-Dec-2010 - Order No.[protected] Rs. 499 - Paid by credit card
10-Dec-2010 - Order No.[protected] Rs. 399 - Paid by credit card
16-Dec-2010 - Order No.[protected] Rs. 499 - C.O.D.
16-Dec-2010 - Order No.[protected] Rs. 299 - Paid by credit card
20-Dec-2010 - Order No.[protected] Rs. 399 - Paid by credit card
29-Dec-2010 - Order No.[protected] Rs. 399 - Paid by credit card

I submitted the query regarding non-receipt of ordered items through their website as well as sent many e-mails, but have not received any reply until now. Their telephone number is also not accessible.

I contacted Living Media's Mumbai office, who gave me the phone number of one Mr. Nitni Shahani, in-charge of Bag-It-Today. Mr. Sahani is not taking calls made to his number.

I will be thankful to you for prevailing over Bag-It-Today to deliver the items ordered and paid by me.

Bag It Today — No Reply from Bag IT Today from 27th Dec 2010

I have made an order to Bag IT Today on 27th of Dec 2010 for Reebok watch which are free from their side just I have to make a payment for delivery and handling charges.

I have done payment from my CC on 27th Dec 2010. and it's statement already showing that I have made a payment to Bag IT Today!

I have tried to contact them several times on their phone lines, there is always busy tone ringing.

Anybody can Help us or guide me what to do?

Best regards,
Amit
[protected]

helllo,

here i am getting offers daily from bag it today. But I con't claim that gift. after filling all the perticulars in the submission page, it shows :please enter valid address" when we given a click on submitt button even though we r entered the correct address

Bag It Today — Product never delivered.

HI, I have bought a product from http://www.bagittoday.com which consists of books. I made a online payment of Rs 803.0

Order ID is: [protected]

I placed the order on Dec 11th 2010. They said 2-3 weeks delivery time. Also make several complaints online no response yet.

Please help me with this.

Thanks & Regards,
Imran Khan

Bag It Today — Non delivery against Order No:1001172815

I had applied for 5 Great Items of "bag it today" 0n Dec 11th 2010 by Online payment of Rs 803.00 . The Order ID is: [protected].
These were supposed to be delivered within 2 to 3 weeks.
I have not received the delivery so far.
Kaushlendra N Labh
e_mail: [protected]@hotmail.com
Address: M-26/Sector 2A, Saket Nagar, Bhopal -462024

Bag It Today — Awaiting the Ordered Product -880182737

I Not received my booked products against the booking id[protected]dated 11 Nov 2010)
I Omkar Apte, booked Reebok Products against mentioned booking id (booking id[protected]on 11 Nov 2010 against the payment of Rs 3289 through credit card from your Bag it today offer in Sakal News paper ( date 9 NOV 2010,page no 12 ) This includes Reebok Shoes (UK 10) - 01 No Reebok T shirt - 01 No Reebok Sun Glasses - 01 No Reebok hand bag 01 No Reebok Watch 01 No & Reebok socks 01 pair I received the courier from Aramex (Shipment Number [protected]) having wrong contents which were other than what I had ordered. So I refused / rejected the parcel on the same day i.e. on 5 Th Dec. I have already registered the complaints (698488 ,714405 , 719642 , & 723943 latest on 3 rd jan 2011 ) against the same. From that day onwards I called your customer care centers at least 4 to 5 times & every time I got the different answers to my complaints. I also got the written confirmation from Aramex Courier company that , they have returned the refused parcel to bag it Today on 20 th Dec 2010 through return airway bill no [protected]. I have written several e mail communication to Mr Chandra Mohan & Mr Ravinder Sharma of bag it today but no resesponse from them.
bag it today is having pathetic customer care service as their so called Sr Floor Manager Mr Vijay is not able to understand the problem even.

I dont have any idea that when shall receive my ordered products, as no customer care executives are able to confirm. Already 60 days have passed & I am still waiting for my booked products for which I have already paid. Request you to look personally into this matter, as inability to resolve the issue will definitely hamper the bag it today as a brand & will make me to register official complaint

Omkar Apte
[protected]

i agree 3rd class service from bag it today.

Bag it Today (India Today) — Non Receipt of Ordered Item

I have ordered a men's wallet from Bag It today website on 22/12/2010 with the order number [protected]. But I am yet to receive the ordered item. I have tried contacting them through mail ([protected]@bagittoday.com). There is no reply from them even after remainder mails. But they happily continue to send me mails about other products.

I request them to look into this issue immediately and dispatch the item or refund my money back immediately.

I just received a confirmation from the customer care of Bag it today that my order will be shipped in 10-12 working days.

Hopefully the problem should be solved

Now i got my problem solved. Now I am Realy Happy with this group.


T. S. Ramachandran
Vashi, Navi Mumbai

I completely agree with the above... Luckily I have opted for Cash on Delivery... But the courier service with which they have the tie up is the worst ever courier service (ARAMEX)... They do not even call people if the delivery is with them... But when we, fed up and call them they say... shipment was returned because there were no one at home... It can happen once or twice not every time... They don, t even call once...when we ask any information, there ARAMEX people do not have any and they hang up the call on customer's face. I don't when they will change their attitude towards their customers... Completely disappointed... They give good offers ... But not the service...

Bag It Today — MP3 Player not delivered - Ordered 2 Months back

I tried to book a MP3 player from Bag it today website, but the transaction didnt go through, then i got a call from the customer care that these was some issue in the site( How on earth did they get to know that i tried to book an order?? ), they told me to finish the order through phone, IVR option. I did it, and my Creit card got charged Rs 5000 for the same, They took all the information from me, but till date i have not got the player, Tried calling them 1000 times but the phone is always busy, and they donot reply for the complaints, sombody please help me...

My order number is[protected]

Please Help

Totally agree, i placed an order on 22Jan'11 order no [protected] for a pair of lotto shoes . at the time of placing order the amount (including shipping) was mentioned as Rs. 1499/- surprisingly within 15mts i got an e-mail stating amount against the same order no. as Rs.1999/-. i wrote back 2-3 mails seeking explanation but no response.

luckily i had opted for cash on delivery so had an option to refuse/cancel the order.

My advise--- pls stay away from these cheeters

Regards
Hirdesh talwar

I have ordered a mtv aviator sunglass through cash on delivery, when i opened the parcel i found it was a local sunglass, with broken ear pad with low quality frame....

Please don't order any thing from this fraud company.......

Hi,
I thought I am the only victim of the bagittoday. But I surprised to know that many peoples have been cheated.
On 01.12.2010 somebody called my phone number at around 4 pm and told that he was not sales department and pleased to annouce that I got a prize of Rs 55000/- one of only 3 persons in India. So I eagerly started conversation. That person asked me to pay Rs 5799/- only to buy a pack of some items. He assured me that this was only payment. So I agreed and paid by credit card. ID[protected]
Immedeately after payment another person, started talk to me. He told me that I have to Rs 14998/- to buy a mobile phone. I refused to take. Even I told him that my credit card limit was over. Still that person requested me to pay and on payment only he will generate an Id. After the Id generation, I'll be able to get the prize money. After conversation of more than 45 mins, at last I agreed and paid the amount. He also assured me that this was the last payment. ID[protected]
Again immedeately another person Mr. Nadeem started talking to me and asked me to pay 1799/- for delivery and shipment. Again I refused and told him to cancelled all the order. I didnt need more payment. Then he reduced the amount to Rs 899/-. Again after an argument of 1 hr, finally I paid. ID[protected]
Again after payment some other guy started ofering Reebok Shoe. But he told me that it is not mandatory. I got to know from him that I can cancell the order at the time of confirmation. Thank God. In the very next day around 1 pm one lady called me to confirm the order. I immedeately requested her to cancell ID[protected]. If my prize money will be cancelled in 1 cancellation, then she may cancell whole orders and refund my money. She told me that the money will be refunded only in 21 days time.
Then started my agony. By today I have already cxalled 20-30 times and spend more than Rs 500/- just to get back my money. But everytime these ediot peoples only assuring in 21 days I will get the refund.
Not only that adding to it on 3rd Jan 2011 one guy Mr. Mithlesh from dispatch department again asked me to pay 4100/- to make the delivery and refund faster.
On 13th Jan 2011 I talked to another senior executive Mr Vijay Kumar. He given me again some complain numbers. I given him ultimatum till 30th Jan. If before 30th Jan he / his company bagittoday is not refunding my money then I'll pull the company to the court. Thats it. Today only I saw so many peoples have been victimised. Sure I'll pull them to court. I have all the transaction Ids / order Ids / Auth code of the payments, complain numbers, they have generated. I'll produce at the court. Let the world know these Indiatoday buggers.
Hope nobody shall buy any goods from bagittoday hereafter.

SUNIL KUMAR SARANGI
[protected]

Bag It Today — Non Receipt of Premium Leather Bag

Dear SIr / Madam

BAGITTODAY.com regularly sent me e-mails offering various products under huge discounts. Being a shopping website of INDIA TODAY GROUP, I tried to place an order for Luxury Premium Bag on 23rd or 24th December 2010. However, at that time the product was out of stock and subsequently, I received a call from Bag It today on 27th December 2010 asking me to purchase the said bag, if I am interested. Accordingly, they had booked my order for the said bag, made the online payment of Rs. 798/- through my credit card and given my address for delivery. They had given me the order ID no.[protected]. The said order was booked by Ms. Neelam and given me her office number as[protected] for inquiry etc. The delivery was promised to me was 10-12 days time.

However, when the said bag was not deleivered, I started contacting Ms. Neelam at telephone no.[protected]. I have tried to contact her at least for 15 times, out of which I was succeeded only for 3 -4 times and she informed me that the product was despatched, however, she could not procide me the details fof despatch. I have sent 5 emails at cutomer care of bag it today through my yahoo ID as well as through their portal, but they did not care to respond my mail. 2 times their executive also asked me to contact on phone no.[protected] for exact status of my order. During the conversation on the said phone number, I was informed that my said order has not been booked at all and informed me that since I have paid the amount of Rs. 798/-, they will update the same in their database and will despatch the bag in next 10 days time. While Ms. Neelam narrated me some different story about the status of my order.

The apathetic and callous approach of customer care executive of India today, which is known for great customer service in its integral part and commitment, is a matter of serious concern. I failed to understand why the customer is receiving different types of responses from your different executives, while the factual information is available on your database..? and why the despatch of Premium Leather Bag is not happening eventhough the payment of Rs. 798/- had already been done from my credit card on 27th December 2010...? Please note that apart from mental agony, i have also suffered a financial loss of Rs. 798/- and I cannot continue to wait till indefinite period.

I am seeking your help to get my problem resolved by either delivery of the product or refund of my hard earned money.

Regards
Tarak Shah
E-mail ID : [protected]@yahoo.co.in

Bag It Today By Indiatoday Group — ON LINE COMPLAINT

I ve Booked an On-Line Order Under Order No[protected] for Reebok Premium Sunglasses by paying Rs.999.00 the offer was with Free 3 Night Stay at Bangkok for Couple.,while confiorming thenorder Indiatodaybookclub has confimed that order will be process in 2-3 Weeks.

On 26.10.2010 I got a mail from [protected]@indiatodaybookclub.com that My Oder On M-Commerce/0GA[protected] is under process & I ll be getting it in 2-3 Weeks.

But Inspite of my contacting their Customer Care for the lasdt 3/4 months and sending repeated mail,Neithet I ve got Sun Glasess& Gift Voucher Nor my Money Back.

Whenever I ve tried to speak to their Customer Care Executive,They were very very RUDE and not all giving any
information regarding my order .The Answer I used to get :Our System is Slow ,please call after 1 Hr","We ll call back You",(Which never happened),"Order is under Procrss"

ONLINE COMPLAINT hi i m tejvir i placed a order for mtv sunglasses mtv 008 double tone for rs 500/- against oreder no.208473 on dated[protected], , when i got these from courier company, , i m shock to see the quality of sunglasses..this is very low quality sunglases and diffrenet from the pics which i was saw on purchase time.i realy disappont that a company like bag it today cheating with clients..i wanted to replace or refund the money.i hope u'll take surely any step

regards
TEjvir singh
[protected]
chandigarh

Bag It Today — NON DELIVERY OF ORDERED ITEMS

I HAD ORDERED SOME CHILDREN'S CLOTHING FROM BAG IT TODAY.
THEY ACKNOWLEDGED THE ORDER. THROUGH AN EMAIL.
MY ORDER ID WAS [protected], AMOUNT 1014.00 DATED[protected].
THEY INFORMED DELIVERY IN 2-3 WEEKS AND PROMISED TO INTIMATE ME ABOUT THE DELIVERY.
TO THIS DATE I HAVE NOT RECEIVED THE ITEMS. MY BANK STATEMENT SHOWS THAT MONEY HAS BEEN CREDITED TO THEM. REPEATED PHONE CALLS AND MESSAGES POSTED ON THEIR SITE HAVE NOT LEAD TO ANY FRUITFUL RESULTS.
I REQUEST ALL TO AVOID DEALING WITH THIS BOGUS COMPANY.
I HAVE ORDERED STUFF ONLINE THROUGH SITES LIKE FLIPKART. THEY ARE GENUINE. THIS ONE DOESN'T SEEM TO BE SO.
SHAME ON INDIA TODAY, A REPUTED COMPANY BUT NOW PERPETRATING A FRAUD THROUGH BAG IT TODAY.

Till Date Waiting for two Different Order Placed on Internet More Then Three Weeks Passé No Information Please Requested To do needful for Delivery of my Two Orders Please Sanjay Bhandarkar

bagittoday.com

Order ID is: [protected]
Order ID is: [protected].

Bag It Today / Telemarketing — No Refund on cancellation of Order from Vendor side

Please refere to tele sales order no. order no TELESALES/0GA[protected] Dtd. 08/11/2010 placed on Indiatoday book club. This order was cancelled by vendor due to non availability of goods. Payment was made trough credit card. On cancellation indiatoday book club has to repay this money but till 12.02.2011 the amount of Rs 15699.00 was not refunded. Some fake mails about refund of money was also sent to me but after inquiry with bank it was found that Bag it today has not refunded the amount.

Bag It Today — NON RECEIPT OF PRODUCT

I ordered for a product with order No.[protected]. I have sent several mails and have called their helpline several times. They have not responded the mail and the call center executive has the same answer every time.

They are not delivering the product nor they are returning my money.

This was my first experience with Bag it Today.

I had face the same problem. they insisted me to go for order and IVR payment.

i have made the payment on 9th Feb11 but the bag for my orders, i made close to 15 calls but everyime they said that your order is not yet update.

miscommunication and not giving clear update of order to customer.

I am registering police complain against Pinkesh jain and giving the all ther record the media.

Bag It Today — Product not received after 45 days

I booked my order on bag it today on 5th Jan, 2011 for worth Rs. 548/- I was trying to buy it online and the executive call me on my mobile said the system has problem and enter your credit card details on phone. I followed the instructions and then he gave me the order id as[protected]. After that they said it will take at least 22 days to process the order. After 25 days I have 5-6 times on customer care, they keep telling me that we have rcvd your payment but system has some problem call after 2 days and we will get back to you.
Another day a executive called me and said you order id has won any draw and you get the diamonds for rs 900 of rs 50000 something something. I said I dont want this offer and asked him about my order he said it has been dispatched. Till date it has not received. Their system has been totally made to cheat people and take the money from their pocket and nothing else. This is complete fraud website.

Hi all
A lot of people have experienced this kind of treatment from Bag It Today. The only possible solution is not to make any online purchase through credit card, instead ask for "Pay ON Delivery". This way you dont lose your money or peace of mind. Make the payment only when you receive the product. Let them feel the heat...


Vichu

Dear sir
I am enclosing full correspondence for your kind reference
The Products were collected by blue dart on 07.04.11 # [protected] Received by you on 08.04.11 15.00hrs.

Pl note that I have not received any refund till date

Pl do the needful immediately
Order No: 418781




Dear sir,
I received free offer and was asked to pay delivery charges
when I complained about substandard product, I was asked to ship it back to you wit the promise that you will payback my amount.
But it is shameful that you have not refunded my amount. Is it not the cheating

with Regards
Dr R K Sharma
Asst Professor
Panjab University

From: [protected]@bagittoday.com
To: [protected]@live.in
Date: Wed, 13 Apr 2011 15:44:09 +0530
Subject: Order ID [protected]

Dear Mr. Sharma,

This is with reference to your e-mail.

We would like to inform you that if you received such kind of offer email then you do not need to pay the amount of the product but you have to pay the delivery charges.

Please feel free to get back to us for further assistance.

Assuring you of the best possible services, always.

Regards,

Meenakshi

Executive-Customer Care

Bagittoday

Please quote your Order ID [protected] in all future correspondence.

Note: In case of any queries not related to the discussion in above e-mail should kindly be emailed to [protected]@bagittoday.com or call us on[protected]

From: Ramesh Sharma [mailto:[protected]@live.in]
Sent: 08 April 2011 16:52
To: contact
Subject: RE: Order ID [protected]



Dear sir,
As per your instructions, your courier has already collected material from me on 07.04.11

this is for your kind information please

Regards
Dr R K Sharma

From: [protected]@bagittoday.com
To: [protected]@live.in
Date: Fri, 8 Apr 2011 12:28:12 +0530
Subject: Order ID [protected]

Dear Mr.Sharma,

This is with reference to your e-mail.

We sincerely apologies for the inconvenience caused to you.

We would like to inform you that as per our records, your order has not been processed with the free gift of jewellery kit.

We shall implement all the necessary measures to address your complaint and would like to promise you that there will be no cause for further complaint in the future.

Assuring you of the best possible services, always.

Regards,

Mani Megala

Executive-Customer Care

Bagittoday

Please quote your Order ID [protected] in all future correspondence.

Note: In case of any queries not related to the discussion in above e-mail should kindly be emailed to [protected]@bagittoday.com or call us on[protected]

From: Ramesh Sharma [mailto:[protected]@live.in]
Sent: Monday, April 04, 2011 2:39 PM
To: sales update; contact
Subject: RE: Ramesh Declared Winner - this is a cheating





Dear sir,
Today I received my free gift ( so called)
I was surprised to see the contents of this pack...
The things are noway of the so claimed worth Rs 3999/- . I feel I have been cheated as I was asked to shell out Rs 399 as handling and transport charges. which I am very sure that includes the cost of substandard jewelry. I was told that if I pay by credit card I will be give an extra gift which was never there in the packet .
I know legally you are on strong footing that I cant claim any thing from you as you have provided me free gift.
Dear sir this is a pure cheating which is never expected from India Today group, I doubt if this organization belongs to such a prestigious group. if it really belongs to this group then it is really shame for this organization

I hope that you will stop these malpractices in future. I am sure that I will stop everyone from indulging in shopping from India Today Group. I will keep writing about your organization in different blogs


Truly

Dr R K Sharma
Asst. Professor
Panjab University
Chandigarh

Thank You for your order.

Your Order ID is: [protected]. (Please note the order id. no. for future reference.)

You have made a credit card payment for an amount of Rs 399.0



Kindly give us 2-3 weeks for processing of your order. You will receive an email and a sms with your dispatch details soon.

For any further assistance call us at[protected] or email us at [protected]@bagittoday.com quoting the above mentioned order id








Date: Sat, 26 Mar 2011 00:10:48 +0530
To: [protected]@live.in
From: [protected]@bagittoday.com
Subject: Ramesh Declared Winner

If you are not able to view this email properly, Please view it online by clicking here.
To ensure delivery to your inbox, please add [[protected]@bagittoday.com] to your address book





Ramesh - Declared Winner !




Congratulations !! lady luck seems to be smiling on you. You have been declared winner of a mystery bag full of ethnic jewellery by SilverLeaf worth Rs 3999.

Limited Edition pieces which can accessorize your dress up and make you look stylish and are also ideal for gifts. Make this yours before all the bags are claimed.



Cover only gift handling and delivery charges to claim your bag.


Rs.599 if you pay by cash on delivery mode
Rs.399 if you pay by credit card/debit card mode



Claim your ethnic jewellery bag...

Dear Sir,
This is regarding your Rs. 100, 000, 00.00 sweepstakes.Whenever I fill the column of address I get the message saying ' write the valid address '.I write the same address which has been registered with you.Pl. help.
Name:- Niranjan Gajendragadkar
Address:- 205, Kolhapure's Business Point
1696, Sdashiv Peth
Pune-411030
[protected]@indiatimes.com
My customer code:[protected]

Pl. help.

I received my Numero Uno watch via order no. 428964 dated[protected] for Rs 399/- (paid via credit card). The delivery was made within 7 days without any follow-up.
They claim that the original price is Rs.2750/-. The box says so too. However, the quality of the product is really bad. The material used for the case, dial, strap, the key used to adjust the hands, all seem to be very cheap quality. The movement also seems to be noisy and not of good quality. It is just as good as a watch bought from foot-path. Not sure if bag-it-today shipped a duplicate/counterfeit watch or the product from the company itself is so bad.