India Today / BagItToday Complaints & Reviews

Dear Sir/Madam,

This story is started from march 2009 when I booked a Rebbok Shoes with Watch and paid through my Credit Card, till today I haven't received the delivery, you can refer the below mentioned mail.Each time sending mail, in reply i am receiving kindly give us time to deliver. now they are stop replying also.

Hope you can help me to get my delivery and give a good lesson to them so that they will not do this with any customer. after receiving the money also after 1 and 1/2 year they are not delivering the parcel.

and i am sending the request to them in the following ID:
[protected]@bagittoday.com , [protected]@indiatoday.com, [protected]@bagittoday.com

regards,

Sanjay
Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Waiting for the response,



Sanjay


[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Saturday, November 20, 2010 11:48 AM
To: 'Offers Bag'; 'feedback'
Subject: FW: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Dear Sir/Madam,



How many years more it will take?

It is really too much,

After so many mail and phone calls, I am not able to understand why you people are not sending the material after 1year and 6 months credited the fund.

Regards,



Sanjay,


[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Friday, October 22, 2010 1:04 PM
To: 'Offers Bag'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



What is the Status????????????????

Can you do it in humanity ground, after 1 year and 7 months holding the breath?



Sanjay

MB: [protected]

Membership number ITBC09924888


[protected][protected][protected][protected]

From: Offers Bag [mailto:[protected]@bagittoday.com]
Sent: Monday, September 20, 2010 3:56 PM
To: 'Sanjay'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Dear Member,



We apologies for inconvenience cause to you.



With reference to your mail, we would like to inform you that your complaint has been forwarded to our concerned department to despatch your order as soon as possible on urgent basis as soon as we get revert we will get back to you with positive response.



Assure you of our best possible services always.



We shall be happy to render any further assistance or clarification that you may require.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, all 7 days) or write to us at:



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Thanks & Regards,

Deepti

Bag it today


[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Monday, September 20, 2010 10:53 AM
To: 'Offers Bag'; offers bag; 'feedback'
Subject: FW: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888
Importance: High

What is the Status????????????????



It is already 1 year & 6 month +



I think it is definitely a record, if I will give in the Consumer Protection Act and media.



Now it is on your hand, suggest what to do?



Regards,



Sanjay

MB: [protected]

Membership number ITBC09924888


[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Monday, August 16, 2010 1:51 PM
To: 'Offers Bag'; '[protected]@bagittoday.com'; 'feedback'
Subject: FW: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888
Importance: High



Dear Sir/Madam,



After sending below mail I had talk with your customer executive Member through provided Helpline and as he suggested waiting for another week time.

It is going to touch 2nd week after the last call.



Suggest what to do? What is the expected date?



Regards,



Sanjay

MB: [protected]

Membership number ITBC09924888




[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Wednesday, August 04, 2010 11:30 AM
To: 'Offers Bag'; 'feedback'; '[protected]@bagittoday.com'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888
Importance: High



Dear Lalit,



After you mail on 23rd July 2010 today is 4th Aug 2010 – 13 days,

Can you clarify that you few days is how many days.



So accordingly I have to decided to wait or go forward for legal,

Because it is going to 1 year and 6 month passed.



Regards,



Sanjay Kumar Sahani

MB: [protected]

Membership number ITBC09924888




[protected][protected][protected][protected]

From: Offers Bag [mailto:[protected]@bagittoday.com]
Sent: Friday, July 23, 2010 11:49 AM
To: 'Sanjay'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Dear Member,



We apologize for the inconvenience caused to you.



With reference to your mail we would like to inform you that we have escalate your complain to our concerned department regarding your order on dispatch urgent basis. We humble request you to kindly wait for few days. You will receive the same soon.



Your valuable association with Bagittoday is prestigious for us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us [protected]@bagittoday.com or [protected]@bagittoday.com or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days) or Write to us at:





Warm Regards,

Lalit

Bagittoday Team




[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Friday, July 23, 2010 11:13 AM
To: 'feedback'; offers bag; orders bag
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Dear all,



You are again testing my presence, tolerance. Any one can see the whole mail stated from one and half years back and the money are already paid. And the good is not yet delivered to the end point.



This is more than enough evidence to file a case in consumer forum. Because in this mail all you reply are pointing the prove against you and insincerity about the transaction after taking the money and the harassment to the customer.



This is for you kind information and immediate action if you don’t want me to knock the consumer forum door.



Regards,



Sanjay.

Membership number ITBC09924888










[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Monday, June 14, 2010 10:36 AM
To: 'feedback'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Dear All,



Kindly update me the status; It is Already 1 year and 3 month above,

I think this time period is unbearable and just a harassment to the customer.



If you are unable to deliver the same please let me know so that I can take other way out to solve this problem.



Please see the mail starting date you can understand easily that from what time I am tolerating the same.



Regards

Sanjay

Membership number ITBC09924888


[protected][protected][protected][protected]

From: feedback [mailto:[protected]@indiatodaybookclub.com]
Sent: Saturday, May 15, 2010 9:16 AM
To: 'Sanjay'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Dear Member,



We apologies for inconvenience cause to you.



With reference to your mail, we would like to inform you that your complaint has been forwarded to our concerned department to redispatch your order. We will get back to you with positive response once we receive a revert from the same.



Assure you of our best possible services always.



We shall be happy to render any further assistance or clarification that you may require.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, all 7 days) or write to us at:



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Thanks & Regards,

Shiv Bahadur

Executive-Customer Relations

India Today Book Club




[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Friday, May 14, 2010 12:04 PM
To: Feedback
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Any Update on the delivery status, It is already 1 year and 1 month and I am waiting.



Regards,



Sanjay

Membership number ITBC09924888


[protected][protected][protected][protected]

From: feedback [mailto:[protected]@indiatodaybookclub.com]
Sent: Monday, May 03, 2010 5:25 PM
To: 'Sanjay'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Dear Member,



We apologize for the inconvenience caused to you.



With reference to your mail, we would like to bring into your kind notice that your address has been updated in our database for re-dispatching your order.



Going forward, all the future correspondence will be sent on the confirmed address.



Please note your Membership number ITBC09924888 for your future references.



We value our customer and trust that you enjoy our products.



Your valuable association with India Today Book Club is prestigious for us.

Assure you of our best possible services always.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)



Thanks & Regards,

Shiv Bahadur

Executive-Customer Relations

India Today Book Club




[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Monday, May 03, 2010 10:42 AM
To: Feedback
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Dear All,



My Mailing addaress :



Sanjay Kumar Sahani

Plot No: 693/2 , Sector- 5B

Gandhinagar – 382006

Gujarat.



Nearest land mark : Khodiyar Mata Temple



Mobile No: [protected]

Office:[protected], [protected] ( Amit – Sr. Back office Coordinator )



Office Address :



Educomp Solutions Limited

Shalin Complex

506, 5th Floor , Sector-11

Gandhinagar , Gujarat – 382011





Let see when you are sending my parcel………..





Regards,



Sanjay


[protected][protected][protected][protected]

From: feedback [mailto:[protected]@indiatodaybookclub.com]
Sent: Monday, May 03, 2010 10:07 AM
To: 'Sanjay'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Dear Member,



We deeply regret the inconvenience caused to you in this regard.



We would like to inform you that your order is pending due to incomplete address so we request you to please reconfirm your complete mailing address along with nearest land mark and alternative contact number.



Assure you of our best possible services always.



We shall be happy to render any further assistance or clarification that you may require.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, all 7 days) or write to us at:



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Thanks & Regards,

Dominic Savio,

India Today Book Club


[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Friday, April 30, 2010 5:17 PM
To: Feedback
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



When r u sending my parcel ?????????????????????????????



Regards,



Sanjay

Membership number ITBC09924888




[protected][protected][protected][protected]

From: feedback [mailto:[protected]@indiatodaybookclub.com]
Sent: Thursday, April 22, 2010 3:50 PM
To: 'Sanjay'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Dear Member,



We apologies for inconvenience cause to you.



With reference to your mail, we would like to inform you that your complaint has been forwarded to our concerned department regarding your query. We will get back to you with positive response once we receive a revert from the same.



Assure you of our best possible services always.



We shall be happy to render any further assistance or clarification that you may require.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, all 7 days) or write to us at:



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Thanks & Regards,

Shiv Bahadur

Executive-Customer Relations

India Today Book Club




[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Thursday, April 22, 2010 12:57 PM
To: Feedback
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



I AM AGAIN GOING ON LEAVE FROM 20TH MAY TO 10TH JUNE 2010,

IF MY PARCEL WILL COME DURING THAT PERIOD ANGAIN THE SAME CHAPTER WILL BE REPITED AND TILL MY END OF THE LIFE I WILL NOT ABLE TO RECEIVED THE DELIVERY.



SO REQUEST YOU TO SORT OUT THE ISSUE AND ARRANG DELIVERY WITH IN 15 DAY THAN IT WILL GOOD FOR BOTH O[censored]S.



REGARDS,



SANJAY

Membership number ITBC09924888




[protected][protected][protected][protected]

From: feedback [mailto:[protected]@indiatodaybookclub.com]
Sent: Thursday, April 22, 2010 12:35 PM
To: 'Sanjay'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Dear Member,



We apologize for the inconvenience caused to you.



This is in reference to our earlier communication.



With reference to your mail we would like to assure you that we will try our level best to sort out the issue with in given mentioned time period .We would like to promise you, that we will leave no stone unearthed from our end, to dispatch your order at the earliest.



We sincerely regret and apologize for the inconvenience caused to you.



Assure you to provide our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)



Warm Regards,

Richa

India Today Book Club










[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Thursday, April 22, 2010 10:46 AM
To: Feedback
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



When you are sending ?????????????????????????????????



Regards,



Sanjay

Membership number ITBC09924888




[protected][protected][protected][protected]

From: feedback [mailto:[protected]@indiatodaybookclub.com]
Sent: Thursday, April 08, 2010 5:07 PM
To: sanjay.[protected]@educomp.com
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Dear Member,



We apologize for the inconvenience caused to you.



With reference to your mail we would like to inform you that we have already forwarded your complain to our concerned department. We request you to provide us some time.



Please note your Membership number ITBC09924888 for your future references.



Your valuable association with India Today Book Club is prestigious for us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)



Thanks & Regards,

Piyush Thapa

Executive-Customer Relations

India Today Book Club




[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Thursday, April 08, 2010 1:47 PM
To: 'Sanjay'; Feedback
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888

Dear all,
If am not getting the dispatch date of my parcel waiting from 1 year after paying the money, that means you are encourage me to registered my complaint through the consumer protection Act. Under harassment.
I have all documents prove with me. Now you have to decide.
I want the dispatch date not the prototype mail.
The ref. given below not yet sends. But it can be done any time.
Submit a Consumer Complaint
March 28th, 2010

Please wait a moment while your submission is processed...






Name (Required):

Email (Required):
Defaulting Company (Required):

Subject of Complaint (Required):


Complaint Details (Required):
Please select a category Airlines Banks and Credit Cards Builders and Developers Business & Finance Computers Consumer Goods Education Food Products Gas Companies Government Agencies Government Companies Insurance Internet Jobs and Recruitment Miscellaneous Mobiles and Landlines Motor Vehicles Online lotteries Online Shopping Passport Railways Services Stocks and shares Telecalling Work from Home I agree with the terms and conditions.









Regards,



Sanjay


[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Thursday, April 08, 2010 1:36 PM
To: 'feedback'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Dear All,



Don’t write the proto type mail to me, if you can see the below mail, you can know that same type of mail contain received by me several type by the several person.

I don’t want to play mail-mail,



So suggest giving a dispatch date to me, with coordinate with your concern department. The ready made mails will not solve the purpose.



Regards,



Sanjay




[protected][protected][protected][protected]

From: feedback [mailto:[protected]@indiatodaybookclub.com]
Sent: Thursday, April 08, 2010 12:16 PM
To: 'Sanjay'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Dear Member,



We apologize for the inconvenience caused to you.



With reference to your mail we would like to inform you that we have already forwarded your complain to our concerned department to redispatch your order. We request you to kindly wait for few days. We will do the needful soon.



Request you to have faith in the company and we won’t let you down.



Your valuable association with India Today Book Club is prestigious for us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us.

Or Call us on our Helpline Number[protected]:30 AM TO 6:30 PM, all 7 days)



Thanks & Regards

Shiv Bahadur

India Today Book Club




[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Wednesday, April 07, 2010 3:13 PM
To: Feedback
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888

How many more Days?

Please Specify……………………………





Regards,



Sanjay Kumar Sahani


[protected][protected][protected][protected]

From: feedback [mailto:[protected]@indiatodaybookclub.com]
Sent: Wednesday, April 07, 2010 12:50 PM
To: 'Sanjay'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888



Dear Member,



We apologize for the inconvenience caused to you.



With reference to your mail we would like to inform you that we have already forwarded your complain to our concerned department and we are following the matter with them. We request you to kindly wait for few days. We will do the needful soon.



We appreciate your patience and hope that you shall bear with us in the interim.



We value our customer and trust that you enjoy our products.



Request you to have faith in the company and we won’t let you down.



Your valuable association with India Today Book Club is prestigious for us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us.

Or Call us on our Helpline Number[protected]:30 AM TO 6:30 PM, all 7 days)



Thanks & Regards

Sujeet Mishra

India Today Book Club


[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Tuesday, April 06, 2010 6:18 PM
To: Feedback; [protected]@offers.indiatodaybookclub.com
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Membership number ITBC09924888

TO

Piyush Thapa

Executive Relations

India Today Book Club





This is 1 month and 3 day after receiving your mail,

No you suggest me what to do?



Am I required to knock some legal door? You don’t thing this time period is already cross the limit of my tolerance,

I have paid money through my Credit Card March-2009 and now it is April-2010,

More than one year,



This all mail communication and My credit card money debited to your account all document is with me , I can produce all the document in Consumer Forum for mentally Harassing by you if I am not get the delivery with in short period of time during this month ( April-2010) .



Regards,



Sanjay


[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Friday, March 12, 2010 1:16 PM
To: 'Feedback'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Please see the mail if any Sr. Official Incharge is looking towards the good will of the company.-Membership number ITBC09924888



Dear Piyush,



Thanks for your mail but with out time line

After you mail on 3.3.2010 today is 12.03.2010 , already 9 days over,



Please let me know when and within how many days I will get my Parcel?



Regards,



Sanjay

Membership number ITBC09924888

Sanjay Kumar Sahani

Project Manager- Edureach

Educomp Solutions Limited.

Mb- [protected]

E-mail : sanjay.[protected]@educomp.com




[protected][protected][protected][protected]

From: Feedback [mailto:[protected]@indiatodaybookclub.com]
Sent: Wednesday, March 03, 2010 6:12 PM
To: 'Sanjay'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Please see the mail if any Sr. Official Incharge is looking towards the good will of the company.



Dear Member,



We apologize for the inconvenience caused to you.



With reference to your mail we would like to inform you that we have received your order back. We request you that kindly wait for some more days we will re-dispatch your order soon.



Please note your Membership number ITBC09924888 for your future references.



Your valuable association with the India Today Book Club means a lot to us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)



Thanks & Warm Regards,

Piyush Thapa

Executive Relations

India Today Book Club






[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Wednesday, March 03, 2010 1:35 PM
To: Feedback; response (ITBC)
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected]. Please see the mail if any Sr. Official Incharge is looking towards the good will of the company.



Dear All,



This is a beyond of limit,

Regarding my order we are doing this mail communication from Date: Friday, 6 March, 2009, 1:09 PM

And today is Wednesday, 3 March, 2010, 1.18 PM.



Till day I have not received my parcel, I have inform on Wednesday, August 12, 2009 10:30 AM through my mail that the parcel has been return on 19.06.2009 which has been done after 4 months.

Than also after 9 month nobody has took ownership to deliver the same.



I think this is enough , after paying the money I have not received the parcel since 13 months.



This is my last mail to you regarding this , the next step I have to follow is given below:

1- By giving the mail reference I will forwarded this call to Right to information cell.

2- By giving the ICICI Bank Statement (Money debited) with the mail ref. to the consumer court for the justice.



Thank you ,



With regards,



Sanjay Kumar Sahani

Project Manager- Edureach

Educomp Solutions Limited.

Mb- [protected]

E-mail : sanjay.[protected]@educomp.com




[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Wednesday, August 12, 2009 5:57 PM
To: 'Feedback Club'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected].



Dear Sir,



Thanks for your kind response,

Please look at the matter in priority, and arrange my order as soon as possible,

Because it is too late,



Regards,



Sanjay




[protected][protected][protected][protected]

From: Feedback Club [mailto:[protected]@indiatodaybookclub.com]
Sent: Wednesday, August 12, 2009 1:55 PM
To: 'Sanjay'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected].



Dear Member,



Thanks for your mail to us



Please accept our sincere apologize for the inconvenience caused to you.



In this regard we would like to inform you that we might have got your parcel back to us but still not uploaded in our data base. As soon as it gets uploaded in our data base we will do needful as per our instruction kindly wait for some time for few working days.





We sincerely appreciate your patience towards us and hope you shall bear with us for the given TAT.



Assure you to provide our best possible services in future.



Thanks & Regards

Praveen

India Today Book Club






[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Wednesday, August 12, 2009 10:30 AM
To: Feedback
Cc: [protected]@offers.indiatodaybookclub.com
Subject: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected].



Dear Sir, (Kuldeep Singh , Sami Hasan , Sushil Kumar, Zishan)



This is to inform you that, The Courier came through BLUE DART on 29.06.2009 at 15.45 hrs. Docket No : [protected] , Without having any information Through Mail or SMS or Call about the parcel as I was waiting for the same since 4 months. At the time of delivery I was out of town and return on 06.7.2009 and got the attached Slip and immediately I contacted with the courier people and got to know that they have return the parcel just day before. Truly speaking they didn’t try for re attempt and assure us that they put the return quarries to get the parcel back. But till today no information,







So this is a request to you again to send the same for my order Order ID is: MITBC-WEB[protected].



Regards,



Sanjay Kumar Sahani

Project Manager – Edureach

Educomp Solutions Limited.




[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Friday, June 12, 2009 4:55 PM
To: 'Feedback Club'
Subject: RE: [Suspected Spam] - RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected].
Importance: High



Dear Sir, (Kuldeep Singh , Sami Hasan , Sushil Kumar, Zishan)



From last 4 month I am writing mail for my ORDER , for witch I have already paid through my Credit Card and ,I am getting apologize mails in return without any actual delivery,

So , Please let me know finely when I will get that same,



Other wise I will be bound to knock the door of court of law “for mentally Harassing the Customer” and “fraud on delivery after the payment received”



I want immediate action on it,



These series of mail with the order conformation sheet, No and the Credit card Payment Statement can be produce as a evidence for the same,



Decision is on you, Hope you can think the seriousness of the mail.



Regards



Sanjay Kumar Sahani

Project Manager – Edureach

Educomp Solutions Limited




[protected][protected][protected][protected]

From: Feedback Club [mailto:[protected]@indiatodaybookclub.com]
Sent: Saturday, May 30, 2009 10:14 AM
To: 'Sanjay'
Subject: RE: [Suspected Spam] - RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected].



Dear Member,



We apologize for the inconvenience cause to you.



With reference to your mail, we would like to inform you that due to some technical problem your order was not been proceed to be dispatched. Now we have forwarded your complaint to our concern department. Soon it would be dispatched from our end. Kindly wait for 14 working days. We are trying to handover it to you as soon as possible.



Kindly make a note of your membership number for future reference.



Please feel free to get back to us for further assistance/clarifications.



Assuring you of the best possible services, always



For further queries & assistance please feel free to call at our helpline[protected]/[protected]Toll Free no.)



Thanks & Regards

Kuldeep Singh

India Today Book Club


















[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Wednesday, May 27, 2009 10:41 AM
To: Feedback
Subject: [Suspected Spam] - RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected].

Dear Sir,



I am very sorry to say that you have not gone the entire loops of mail, the same kind of mail I have been received form you earlier also,

The follow up has to be done form your internal system is your responsibility,



I need to deliver my order or back my money as soon as possible,



Hope you can understand the situation it is too late for the delivery,

Regards



Sanjay




[protected][protected][protected][protected]

From: Feedback Club [mailto:[protected]@indiatodaybookclub.com]
Sent: Wednesday, May 27, 2009 4:00 AM
To: 'Sanjay'
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected].



Dear Member,



We apologize for the inconvenience caused to you in this regard.



With reference to your mail, we would like to inform you that as your complaint has been forwarded to our concerned department as soon as we get revert we will get back to you.



Assure you of our best possible services always.



We shall be happy to render any further assistance or clarification that you may require.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected] 1024242 toll free, 9:30 AM TO 6:30 PM, all 7 days) or write to us at:



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Thanks & Regards,

Sami Hasan

India Today Book Club








[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Tuesday, May 26, 2009 1:26 PM
To: Feedback
Cc: [protected]@offers.indiatodaybookclub.com
Subject: RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected].



Dear Zishan,/ India Today Book Club



Sorry to say that this mail sending and receiving is going on since 6th March 2009, where u have asking for 3-4 week and today is 26th May 2009 already 2 months and 20 days ( 10 weeks +)

Please let me the status of delivery the order , other wise kindly reversal my money to my credit account.



I have already loose my patience,



You can see the long loop of mail , as a prove of evidence that you are harassing the customer by giving the attractive offer and using their money. Which can be use at the time of need.



Thank you,



Regards



Sanjay Kumar Sahani

Project Manager – Edureach

Educomp Solutions Limited

Mb: [protected]




[protected][protected][protected][protected]

From: Feedback Club [mailto:[protected]@indiatodaybookclub.com]
Sent: Sunday, May 17, 2009 10:14 AM
To: 'Sanjay'
Subject: RE: [Suspected Spam] - RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected].



Dear Member,



We sincerely apologize for inconvenience caused to you.



With reference to your mail we would like to inform you that we have forwarded your mail to our concern department.



We ensure you that you will receive your product very soon.



We value your association with India Today Book Club and thank you for your patronage & co-operation.



For further queries, please feel free to get back to us at [protected]@indiatodaybookclub.com or for any query please call us at[protected] or[protected]toll free) or SMS ITBC to 52424 or write to us at,



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Thanks & Regards,

Sushil Kumar

Executive-Customer Relations

India Today Book Club


[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Saturday, May 16, 2009 12:57 PM
To: Feedback
Cc: [protected]@offers.indiatodaybookclub.com
Subject: [Suspected Spam] - RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected].



Sorry you mail is return so sending it again,

Your call center people are only replaying next week which is never comes,

Tell me what to do ?



It is a long time after my payments,



Regards



Sanjay




[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Saturday, May 16, 2009 12:54 PM
To: '[protected]@indiatodaybookclub.com'
Cc: '[protected]@offers.indiatodaybookclub.com'
Subject: FW: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected].
Importance: High



FYI




[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Saturday, May 16, 2009 12:46 PM
To: 'Feedback Club'
Subject: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected].



Dear India Today Book Club



What is Current Status , Today is 16.05.2009 , after you mail already 21 days gone,

Please look into the matter,



Regards,



Sanjay Kumar Sahani

Project Manager- Edureach

Educomp Solutions Limited




[protected][protected][protected][protected]

From: Feedback Club [mailto:[protected]@indiatodaybookclub.com]
Sent: Saturday, April 25, 2009 5:57 PM
To: 'Sanjay'
Subject: RE: [Suspected Spam] - RE: [Suspected Spam] - RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected].





Dear Member,



Thanks for your mail to us.



With reference to your mail, we would like to bring this to your kind notice that we value our customer and trust that you enjoy our products.



We will be happy to render any other clarification that you may require.



Your valuable association with the India Today Book Club means a lot to us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected] or[protected] toll free, 9:30 AM TO 6:30 PM, and all 7 days)



Warm Regards,

India Today Book Club
















[protected][protected][protected][protected]

From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Saturday, April 25, 2009 11:55 AM
To: Feedback
Subject: [Suspected Spam] - RE: [Suspected Spam] - RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected].



Thank you very much Zishan,



Regards



Sanjay

ITBC09924888




[protected][protected][protected][protected]

From: Feedback Club [mailto:[protected]@indiatodaybookclub.com]
Sent: Friday, April 24, 2009 5:28 PM
To: 'Sanjay'
Subject: RE: [Suspected Spam] - RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected].



Dear Member,



Thanks for your mail to us.



With reference to your mail, we would like to inform you that the order is fully processed from our end with the order number 0GA[protected], web number MITBC-WEB[protected]. Kindly wait for 14 working days. Soon it would be dispatch from our end and come to your doorsteps as we are trying to handover it to you as soon as possible.



Kindly make a note of your membership number ITBC09924888 for future reference.



We assure to provide you with best service always.



For further queries and assistance please feel free to get back to us on same or call us on our helpline number(s) _

[protected] or[protected]Toll Free**)



Thanks & Regards

Zishan Ahmed

India Today Book Club













**[protected] is toll free number but only from MTNL/ BSNL.







-----Original Message-----
From: Sanjay [mailto:sanjay.[protected]@educomp.com]
Sent: Wednesday, April 22, 2009 5:34 PM
To: Feedback
Cc: [protected]@offers.indiatodaybookclub.com
Subject: [Suspected Spam] - RE: Order Information India Today Book Club :Order ID is: MITBC-WEB[protected].
Importance: High



Request to please do action on it .



Regards



Sanjay Kumar Sahani

Project Manager-ICT



-----Original Message-----

From: Sanjay Kumar Sahani [mailto:[protected]@yahoo.com]

Sent: Wednesday, April 22, 2009 1:11 PM

To: [protected]@indiatodaybookclub.com

Cc: [protected]@offers.indiatodaybookclub.com; sanjay.[protected]@educomp.com

Subject: Re: Order Information India Today Book Club :Order ID is:

MITBC-WEB[protected].





Dear Sir/Madam.



What is that status of my online purchases has been done on 6th March 2009

and today is 22nd April 2009.

My Order ID is: MITBC-WEB[protected].



I am calling to the Provided No :[protected] but not getting any reply.



So, Please let me know when I will get my parcel.



regards



Sanjay





--- On Fri, 6/3/09, [protected]@offers.indiatodaybookclub.com

<[protected]@offers.indiatodaybookclub.com> wrote:



> From: [protected]@offers.indiatodaybookclub.com

<[protected]@offers.indiatodaybookclub.com>

> Subject: Order Information India Today Book Club

> To: [protected]@yahoo.com

> Date: Friday, 6 March, 2009, 1:09 PM

>

>

>

>

>

>

>

>

>

>

>

>

>

>

>

>

>

>

>

> Thank You for your

> order.

> Your Order ID is:

> MITBC-WEB[protected]. (Please note the order id. no. for

> future reference.)

> You have made a credit card payment

> for an amount of Rs 1699.0

>

>

> Kindly give us 3-4

> weeks for processing of your order. You will receive an

> email and a sms with your dispatch details soon.

>

>

> For any further

> assistance call us at[protected] or email us at

[protected]@indiatodaybookclub.com

> quoting the above mentioned order id

>

>

>

>

>

>

>

>

The odernr no 0GA[protected] and the payment also was received by you. I enquired the fate by mail there was no reply.

On contacting over telephone, I was informed that the item is ready for despatch and I will receive the item within 8 days. Since I did not receive the item, I raised the issue to you on 16th and your mail and my rreply is trailing below.

I had requested refund of the amount if the item is not despatched by 20th Nov.

I am sorry to note that you have not bothered to revert to my request.

I, therefore, request you to despatch the item immidiately and confirm to me by returm mail.


Please note that this mail is without prejudice to my right to seek legal remedies for the deficiency in service.

Yours truly,

ravi l

Hi,

When you receive an email from indiatoday bookclub or bagittoday.com, pl avoid reponding to that. Otherwise, they will trap you to become one more victim of theirs. I never expected to be duped by an organization bagittoday.com which is part of Indiatoday & Living media group.

I used to receive lot of emails from bagittoday.com for a long period and I used to just delete them. I don’t know how they got my email id. Few days back I received an attractive offer to order below books for Rs.803. Since I wanted to buy these books, I placed an order on www.bagittoday.com.
1) The Witch of Portobello by Paulo Coelho
2) Survival of the Sickest by Dr.Sharon Moalem
3) The Saint, The Surfer and The CEO by Robin Sharma
4) Why Mars & Venus collide by John Gray
5) The Namesake by Jhumpa Lahiri
6) Memories of midnight / The Naked Face by Sydney Sheldon
7) Numero Uno Sunglasses

I wanted to read above books and that was the reason I ordered above items. I thought www.bagittoday.com as a reputed company under India Today umbrella. But to my surprise instead of above items, I received following items from them after one week. The other shocking thing was that all the books were not original but fake scanned duplicate pirated books.
1) SUPERSTAR INDIA
2) BLIND FAITH
3) THE SAINT, THE SURFER AND THE CEO
4) BLINK 5) MEMORIES OF MIDNIGHT / THE NAKED FACE
6) NAMESAKE
7) NUMERO UNO WRIST WATCH
I really don’t understand being a leading publishing house of India, how India Today can sell duplicate, fake and scanned copies of books. I always avoid purchasing such pirated books which are available on any of the footpaths in major cities. I could have picked up such books from such vendors instead of ordering on prestigeous publishing house like India Today / Living Media.Also, I never wanted above books - item 1,2 & 4. Also they have sent Watch instead of Sunglasses? Even a small child will tell the difference between these two items.

When I sent several emails, there was no reponse at all from www.bagittoday.com. When I called their customer care, the response was pathetic. They wanted to me call following day. When I called the following day, I was told they will not be able to take consider my complaint as their system is down. I told them to connect me to their Manager, who can take a decision. I was kept on hold for 5mins to test my patience & to try whether I disconnect. Later, I was told that all their managers are busy and I need to call again the following day! I got really upset and told them not to cheat customers and sell cheap pirated books under their banner. I was told they will call me that very day by 6:30pm. Even after one week after that I haven’t heard anything from them.

Also,there is no entry of this order in bagittoday.com website when I log in with my credentials.

I repeat - I never expected to get cheated by a prestigeous India Today publishing house Living media. Being in the industry for such a long, how can they sell pirated books? Isn’t it against corporate ethics?

I used to read India Today regularly. This experience has made me to stop reading the magazine since they don’t have ethics to reply to customers. This is a great lesson for me not to go with the "brand" and stop all online shopping with immediate effect. It is better to walk down to nearest shop to buy items instead of these "attractive offers of fraud companies".

I request everyone not to respond to any "attractive offers" by fraud company like India Today bookclub or www.bagittoday.com

Dear Sir,

The odernr no 0GA[protected]memebership no. ITBC10387803 ) was placed on 29th Oct 2010 and the payment also was received by you. I enquired the fate by mail on 4th November for which there was no reply.

On contacting over telephone, I was informed that the item is ready for despatch and I will receive the item within 8 days. Since I did not receive the item, I raised the issue to you on 16th and your mail and my rreply is trailing below.

I had requested refund of the amount if the item is not despatched by 20th Nov.

I am sorry to note that you have not bothered to revert to my request.

I, therefore, request you to despatch the item immidiately and confirm to me by returm mail.


Please note that this mail is without prejudice to my right to seek legal remedies for the deficiency in service.

Yours truly,


Muraleedharan C M.




----- Forwarded Message ----

--- On Tue, 16/11/10, onlinesupport <[protected]@bagittoday.com> wrote:


From: onlinesupport <[protected]@bagittoday.com>
Subject: Order no M-COMMERCE/0GA[protected].
To: [protected]@yahoo.co.in
Date: Tuesday, 16 November, 2010, 11:15 AM


Dear Sir,
We have come across your on line complaint on <consumer complaints.in>

We have gone through your complaint,we would once again like to inform you that the order contents which you have ordered vide order number are out of stock.Request you kindly wait for few days. We would dispatch the order as soon as possible once available in the stock.

Kindly note down your memebership no. ITBC10387803 for future reference.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us on [protected]@bagittoday.com or call us at[protected].

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.




Thanks & Regards,

Team,

Bag it today






----- Original Message -----
From: Muraleedharan Chalil madathil
To: Online Support [ITBC]
Sent:[protected]:08
Subject: Fw: Order no M-COMMERCE/0GA[protected].










I am yet to receive a reply for my mails

--- On Mon, 8/11/10, Muraleedharan Chalil madathil <[protected]@yahoo.co.in> wrote:


From: Muraleedharan Chalil madathil <[protected]@yahoo.co.in>
Subject: Fw: Order no M-COMMERCE/0GA[protected].
To: [protected]@indiatodaybookclub.com
Date: Monday, 8 November, 2010, 5:47 PM


Dear Sir,

Order no M-COMMERCE/0GA[protected].

Even after a lapse of four days I am yet to receive a revert from you. An SMS to th number mentioned in your mail did not yield any result. On making a phone call to the number mentioned below I was informed that it is alredy on despetching mode and I can receive the item within 8 days. (that should be by 16th Nov.10)

Please expedite.

Yours truly,

Muraleedharan C M

----- Forwarded Message ----
From: Muraleedharan Chalil madathil <[protected]@yahoo.co.in>
To: [protected]@indiatodaybookclub.com
Sent: Thu, 4 November, 2010 9:39:01 AM

dear sir,
prem p pankaj here. i have cheated in a planned way by a very reknowned online shopping company. i made purchase 4 items on 1st of november 2010 from bag it today,india today book club(india today group), booker ids
are (i[protected]rs15998, (ii[protected]rs 899, (iii[protected]rs 7598, (iv[protected]rs 899. As per their
executive statement and terms within 2-3 weeks i should get all my products so i managed money
accordingly but now more than 3 weeks past and my order has not even punched in their
database. so please cancel my all four orders. as i got dispute in my
family and
i am getting money problem. i hope you will do favour to cancel my order in order to resolve my problem .
thanking you.

prem p pankaj
[protected]
add.:
indra sheo sadan,
near maheshwar chowk,
sonpur, saran,
bihar-841101.

alternate address :
c/o-raj narayan singh
road no. 1,
b/11, police colony,anishabad,
patna, bihar-800002.

Dear Sir

Iam D.Ramesh ordered for a Samsung LCD TV worth Rs:17699.00 after receiving a call from Bagittoday.

I paid an amount of 17699.00 thru credit card in the month of june 2010 and till now i dinnot received the item or my money refund.

I wasted so much of money in making calls to Bagittoday customer care and to [protected]@bagittoday.com, [protected]@bagittoday.com, [protected]@bagittoday.com, but of no use.

My booking ID is:[protected].

In the month of August/September 2010 bagittoday people told me that my order has been despatched to ARAMEX courier and the packing code is [protected]..again a suspition here I called up aramex customer care they told me that my order has been sent back to DELHI….again next day I called up aramex courier they told me that the packing is at Hyderabad and they r planning to send back…lot of confusion and suspition. Finally i didnt received my item.

Customercare:[protected]

In the month of October 2010 they told me that they are going to return my money and my refund ID is:RE10004743 but till now i didnot receive my refund money.

Please look into the truce facts and advise furtther action.


D.Ramesh
[protected]

I have ordered a Birthday Offer for my Daughter at Allahabad and paid Rs. 349.00 through SBI Netbanking on 06/10/2010 vide Order ID=[protected] , But still the item not arrived at Allahabad till now. Today I received a email from ITBC that , my item already delivered on 22/10/2010 although there is no courier name and to whom it was deliverd.I want to request C.B.I. and all State Police Head Quarters to close these types of fraud company and take neccessary action against them.

I have ordered one Reebok watch on Bag It today online on date 21/08/2010. But after having so many times conversation with your customer department I have not received my product yet. My membership No. ITBC10429106 and my Billing Id no is[protected]. So can you please tell me will I get my product in 2010 or not. I think its been worst case for company like India today group for reminding again and again for getting my product. Can you please send my watch if you have.

Non Delivery of Lucky Draw Prize
Complaint on the lucky draw gift not received....n get rs.21000
Dear sir/Madam,
I had got a call from the reprentative from India today mr. pankaj that I will receive a Lucky Draw of 1.Sony Laptop & 2. Sony Bravia LCD as per their lucky draw. The guy provided me all the details including the address. He asked me to submit a cash amount rs.21000 to A ONE child foundation trust, (on name of Chairman Jyoti Negi, and give me a Kotak mahindra Bank A/c. no.[protected] on 19.10.2010 and same day deposit me money to bank from pune, kotak mahindra bank-bhandarkar branch- and he say give u a certificate of for income tax in 80 D for tax rebate, give me Aramex track no.[protected], and in 12 days collect ur lucky drawn gift to ur address but last 45 days going not coming any gift or parcel from aramex and no track this no. in arames curroir. I had to believe him as he was able to provide all the data the I gave to India Today group. I transmitted the money of 21K. He gave me the below Aramex tracking number which is not updated from last 45 days. Also the phone number he was calling is not receiving now. This is a lession and really allowing me always try to get rid of India today group as they do not have Data security and integrity.

As a proof i have money deposit challen of kotak mahindra bank, bhandarkar road branch

Name of the Person Called: Mr. pankaj
Phone Numbers: [protected]

diposit the money to the below account:
Jyoti Negi
kotak mahindra bank- a/c. no.[protected]
gurgaon branch


Aramex Courier tarcking numbers:
[protected]

Regards,
Kiran kale
pune
[protected]
thanking you

I am a subscriber of Good House Keeping (GHK1586435 Subsciber ID) and my subsciption commenced in Feb 10.

As per the subscription offer, I was to receive a free gift. The T&C was that the gift was to be received within 2 months. It has been 8 months since the same was to be received.

I also received a letter from the group head apologizing for the dealy and an assurance that the gift would be recieved latest by 15July.I have been following up regularly and the responses are different everytime and are as follows:
--> we are out of stock of the gifts
--> we have defective stock
--> we promise you that we will dispatch the gift within 4 weeks
--> you will receive the gift by month end

I am tired of false promised. the magazine also never reaches on time!

Sir
As per offer on 19th October 2010 in Pudhari(Marathi Language Paper in Maharashtra) by Living Media India Limited having address details B-47,Indira Enclave,Neb Sarai,New Delhi-110068, phone[protected],fax[protected],[protected]@indiatodaybookclub.com,
WebSite-www.indiatodaybookclub.com

, I had ordered for the Reebok Style Kit consisting of
1 - Rebbok Lite Speed Shoes (size 7) Item Number R0794
2 - Reebok T-Shirt KP POLO - I25910 (Ck) Size - L Item Number R0876
3 - Reebok Ankle Socks Item Number R0963
4 - Reebok Bag Item Number R0781
5 - Reebok SunGlass(B2015D)
6 - RBK Watch White Dial BLK STRP-I16631-Round DialMRP2599/2999

I paid and collected the parcel on[protected] and found that it consisted of only the Reebok Bag Item Number R0781.All other items were missing from the parcel.But the invoice sent was ofthe full amount i.e.Rs.3298.

Invoice Details are as follows
1 - Invoice Number - ORA[protected]
2 - Invoice Date - 30/10/2010
3 - Order Number - OGA[protected]
4 - Order Date - 27/10/2010
5 - Loc ID - A
6- Activity - Print AD
7 - Desp Mode - EPP/VPP
8 - Consignment Number - 750937
9 - Tracking ID - 2010-[protected]
10 - Weight - 1.450
11- Invc Amount - 3298.00
12- Web Number[protected]
13- Membership Number - ITBC10482005
14- Source - 10CTC
15- Name & Address - Diwakar Vilas Dale
Plot Number - 62,Tatyasaheb Mohite Colony,Kalamba Road KOLHAPUR
416007 Mobile Number - [protected]
16- Unique Number to claim the special offer is[protected]A100C83505

I tried mentioned phone number[protected] which doesn't responds.
Website diverts to bag www.bagittoday.com/itbc/index.jsp which requires userlogin and password which are not provided.

I need your guidance for the matter.

Awaiting a positive reply.

Thanking You

Diwakar Dale
Plot Number - 62,LataKunj,
TatyaSaheb Mohite Colony,Kalamba Road,
KOLHAPUR-MAHARASHTRA-416007

Ph Number-[protected]
email - [protected]@rediffmail.com




Awaiting your prompt reply.

Diwakar Dale

From: Memebership [mailto:[protected]@bagittoday.com]
Sent: 20 November, 2010 3:54 PM
To: Somenath Sen
Subject: RE: Order Information India Today Book Club

Dear Member,

We sincerely apologize for the inconvenience caused to you in this regard.

With reference to your mail we would like to inform you that your order[protected] have beencancelled. We are sorry to inform you that we are not able to deliver your order due to address problem. Once again we apologize for the inconvenience caused to you in this regard.

We appreciate your patience and hope that you shall bear with us in the interim.

We assure you to provide our best possible services in future.

We would like to inform you that we will be happy to render any other clarification that you may require in future.

Your valuable association with Bagittoday is prestigious for us.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days) or mail us on [protected]@bagittoday.com


Thanks & Regards,
Arunima
Executive-Customer Relations
Bagittoday Team
________________________________________
From: Somenath Sen [mailto:somenath.[protected]@tatatea.co.in]
Sent: Tuesday, November 16, 2010 9:13 AM
To: membership
Cc: ITBC4U; contact
Subject: RE: Order Information India Today Book Club
Dear Ms Arunima,

Will you mind to tell me when I will be getting my products with a specific date? Your “few days” is a very vague term. I have paid the money on 29th of September 2010 and today is 16th November 2010, already 47days is over but till I have not received my product when I suppose to get the product by 15days time.

Please provide me with a specific date by which I will be getting my product. I have wasted lot of times on calling you up and writing mail. You are compelling me to take legal action against you.

Please treat this as important and also as a 2nd reminder of my formal complain dated 28th October 2010.

Kindly confirm.


Regards,

Somenath Sen


Kolkata PBC

+[protected]Dir)
+91 [protected] (Mob)


Save a Tree. Please consider the environment before printing this email.




From: Memebership [mailto:[protected]@bagittoday.com]
Sent: 15 November, 2010 5:14 PM
To: Somenath Sen
Subject: RE: Order Information India Today Book Club

Dear Member,

Please accept our sincere apologize for the inconvenience caused to you.

With reference to your mail, we would like to request you kindly provide us few days time, we assure you with in this mention period we will convert your issue into resolution. We already escalated the same to our Higher Authority for resolution.
We shall be happy to render any further assistance or clarification that you may require.

Please call us on[protected], , 9:30 am to 6:30 pm, all 7 days)Or email at [protected]@bagittoday.com or [protected]@bagittoday.com .

Warm Regards
Arunima
Bagittoday Team
________________________________________
From: Somenath Sen [mailto:somenath.[protected]@tatatea.co.in]
Sent: Thursday, November 11, 2010 1:03 PM
To: membership
Cc: ITBC4U; contact
Subject: RE: Order Information India Today Book Club
Dear Ms Arunima,

This is to inform you that till now (11th November 2010) I have not received the Product I Ordered nor I got any further communication from Bag it Today about the Order.

I would request you to kindly let me know when I will be receiving my order.

Please treat this as important and also as a 1st reminder of my formal complain dated 28th October 2010.

Kindly confirm.


Regards,

Somenath Sen



Kolkata PBC

+[protected]Dir)
+91 [protected] (Mob)

Please think Green...don't print this unless you really have to



From: memebership [mailto:[protected]@bagittoday.com]
Sent: 03 November, 2010 6:21 PM
To: Somenath Sen
Subject: RE: Order Information India Today Book Club

Dear Member,

We apologize for the inconvenience caused to you.

With reference to your mail we would like to inform you that we have received your order back. We request you that kindly wait for some days we will re-dispatch your order soon.

Your valuable association with the Bagittoday means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)

Thanks & Regards,
Arunima
Executive Relations
Bagittoday Team
________________________________________
From: Somenath Sen [mailto:somenath.[protected]@tatatea.co.in]
Sent: Friday, October 29, 2010 11:00 AM
To: ITBC4U
Cc: membership; contact
Subject: RE: Order Information India Today Book Club
ORDER ID NO :[protected] NOT [protected].

Sorry for the inconvenience caused.


Regards,

Somenath Sen



Kolkata PBC

+[protected]Dir)
+91 [protected] (Mob)

Please think Green...don't print this unless you really have to



From: Somenath Sen
Sent: 28 October, 2010 5:10 PM
To: '[protected]@bagittoday.com'
Cc: '[protected]@bagittoday.com'; 'Bag It Today Concierge'
Subject: RE: Order Information India Today Book Club

Dear Mr Kapil

ORDER ID NO :- [protected]
NAME:- SOMENATH SEN
ADDRESS:- C/O TATA GLOBAL BEVERAGES LIMITED
1 BISHOP LEFROY ROAD
KOLKATA – 700 020
PHONE NO:- [protected],[protected]

PAYMENT AUTHINTICATION NO:- 512685
PAYMENT DONE OF RS:- 803/-
PAYMENT DATE:- 29th September 2010

Order given :-

Name MRP Offer Price Your Saving
The Witch of Portobello by Paulo Coelho Rs 295 Re 1 Rs 294
Survival of the Sickest by Dr. Sharon Moalem Rs 295 Re 1 Rs 294
The Saint, The Surfer and The CEO
by Robin Sharma Rs 295 Re 1 Rs 294
Why mars & Venus collide by John Gray Rs 295 Re 1 Rs 294
Numero Uno Watch Rs 2750 Re 1 Rs 2749
Memories of midnight/The Naked Face by Sydney Sheldon Rs 390 Rs 599 Rs 86
The Namesake by Jhumpa Lahiri Rs 295
Free 2 Nights Holiday for a couple
worth Rs 5000 RS 5000 Rs 0 Rs 5000
Total Savings Rs 9011


Till now I have not received the products. I had a talk with Mr Kuldeep on your help line number[protected] on 6th October 2010 at 11am and again on 21st October 2010 at 12noon. Both the time he confirmed that I will be getting my product by 4/5 days time but still I have not got the same. Today I had a talk with Mr Niraj at 4.40pm and he told me write this mail to you, so you can help me to get my product. As I have paid the money to Bag it Today so now I am at mercy of you people. I would request you to kindly look in to the matter with little seriously so I can get my product as early as possible.

Treat this as a formal complain.

Kindly confirm



Regards,

Somenath Sen

1. Reference is made to INVOICE No. ORA[protected]Order No. OGA[protected]

2. I've to inform you all that I am a defence officer and used my hard earned money to buy a product from BAG IT TODAY! It was a Reebok track suit and Reebok Watch. I was shocked to recieve fraud products in the name of the reputed brand, REEBOK. The track suit and watch that I recieved were totally fake and being sold at high rates claiming high discounts. This website is cheating our countrypeople in a very big way and I request you to stop them from doing so.

-Squadron Leader Sajjad Khan
Indian Air Force,
[protected]

COMPLAINT ON INDIA TODAY BOOK CLUB AND BAGITODAY AND READER'S DIGEST TO CONSUMER FORUM on today ie.[protected],morning 10-15am.

From: Dr.P.KameswaraRao [mailto:[protected]@yahoo.com]
Sent: Friday, October 22, 2010 11:53 AM
To: membership
Subject: COMPLAINT-ITBC10434304 OR ITBC10435814



COMPLAINT-ITBC10434304 OR ITBC10435814

Dear Sir,

To my surprise 3days back Mr.NANDA KISHORE has called and asked me to pay another 13500/- to get my Rs.2,00,000/- GOLD BOX. This is sheer cheating. Prior to this someboday has collected Rs.2500/- towards the secure courier charges with insurance to deliver the CLUBBING ID which would enable me to buy Rs.2,00,000/- worth GOLD BOX/Jewellary from SURATH DIAMONDS FREE OF COST. The person earlier contacted may be Mr.Amit has given me AROMEX COURIER ID which I am going to get the above mentioned Rs.2,00,000/- worth GOLD BOX/Jewellary from SURATH DIAMONDS. But till today I haven't received any Rs.2,00,000/- worth GOLD BOX/Jewellary from SURTH DIAMONDS..



Therefore, it is sheer cheating by INDIA TODAY BOOK CLUB. I am going to complaint this matter to CONSUMER FORUM immediately and publish in ALL LEADING NEWS PAPERS as my relative is a POLICE COMMISSIONER also. This is not a false threat from me. It is true unless you solve my issue.



Thanking you,

Yours truly,

MY RESIDENCE ADDRESS:

PORANKI KAMESWARA RAO

16-223, GF SRINIVASA ENCLAVE, NEAR MOTHER THERISA SCHOOL

PRAHLADAPURAM, VISAKHAPATNAM-530027, ANDHRA PRADESH , INDIA . MOBILE :[protected]

EMAIL:[protected]@yahoo.com


MEMBERSHIP NUMBER:ITBC10434304

and ITBC10435814


MY OFFICE ADDRESS:

Dr.P.Kameswara Rao.,MBA.,PhD.,

Director

Viswanadha Business School

Mindivanipalem,Sontyam Andandapuram Mandal

Visakhapatnam-531173

Andhra Pradesh, India

http://www.vbsvizag.com/faculty.htm

Email:[protected]@yahoo.com

Mobile:+91-[protected]//[protected]

_________________________________________________-
PLEASE DO JUSTICE TO ME THIS A FRAUD BY INDIA TODAY BOOK CLUB UNDER THE NAMES OF "READER'S DIGEST" AND BAGITTODAY.
___________________________________________________________

Dear Bag it Today Team.

Ref: My ITBC Membership No.: ITBC10430244
Invoice No.: ORA[protected]


I still have another querry i.e. When are you going to despatch / deliver the FREE ADIDAS BAG.

Further please refer attachment India Book Club.pdf (47KB), the underlined item NO691 Umero Uno Wrist Watch-Black Dial received in good condition, however regret and sorry to say that the Dial Glass peeled up and dropped / misplaced. This indicates the inferior quality of product worth Rs. 2400/- +. You are requested to replace the same with new one. Pl expedite the same to below address immediately.

I have ordered a CK watch worth Rs 4198 on 9th Sp, 2010. My order no was[protected]. I have not recived my watch within 3-4 weeks & no communication from them.

I, in the month of october I have been continoulsly following up (7 calls & several emails )for delivery of my watch. I was always assured that the watch will be delivered in a weeks time.

But, no such thing happened & this fraud company has been using our money. They dont even have the courtesy to call & say that the product is out of stock & the order cannot be complete. Such a big company is not aware of its fact that whether the watch will be in stock or not. Or this company works this way only, use customer money, confirm the order & dont give the product as well as their money back.

My concern is was it not the duty of company to make customer aware about his order??? Why customer needs to follow up ??? Upon followup by customer, why there was no transperancy & why we were kept in dark that they order will be completed??

Upon cancellation (forcefully by bagittoday), it was said that it will take one month's time to get refund. WHY?????????????????????????

While taking the money, it took only 30 secs & while returning our money, why it shall take 30 days....


Complete my order (Which i am more interested in) or refund me my money with interest.

dear sir
here is a communication that i received from india today group which says it all clearly

Dear V S P RAO RAO,

You are among the select few being offered our most exciting deal ever- SUBSCRIBE & GET FREE MOBILE PHONE! You now belong to the elite group who have received this offer. You have managed to cross all the selection stages because of your sheer good luck and now don't lose this amazing opportunity by ignoring this once in a lifetime offer. Still wondering what it's all about?

This is about lady luck bestowing great favours on you. The biggest news and current affairs magazine in the country, amazing discounts and an assured gift could all be yours! There are many who haven't been so lucky. Do not let this opportunity pass. It's not everyday that luck smiles.*

Click on the link below to know what fortune has in store for you!

Sincerely Yours,

Sameer Gupta
Senior Marketing Manager
India Today

i paid the subscription amount and renewed my existing subscription under the above offer. even after three months and half a dozen reminders the said cell phone is not being sent; their customer care centre is also not responding; the magazine is also not coming for the past two months; after repeated requests on telephone, the latest issue is being sent to me about 5 days back through courier

MY SUBSCRIPTION NO OF INDIA TODAY IS 142728

WILL YOU PLEASE TAKE UP THE MATTER WITH INDIA TODAY GROUP AND GET ME JUSTICE PLEASE
DR.RAO, GURGAON

Sir, My refund of Rs.7498/- is pending since 19th April 2010.Although several complaints on telephone as well as email have been sent but no action has been taken so far.My booking ID no. is[protected].Kindly send the refund immediately. thanking you. A K Singh 1/207 vibhav khand Gomtinagar lucknow 226010. contact no.[protected].

Dear Sir ,
I have purchased on line on 23/10/2010 by payment through credit card ,Philips DVD player 8" screen, Samsung Camcorder, watch ,philips home theatre ,Rs. 5000/- gold gift voucher ,Rs.7000/- air travel voucher and 20cent original diamonds with authentication certificate ,and some more gift which they have promised that all these items will rich to you before 5/11/2010 i.e. before diwali . But till date I am waiting for all above items . I have e-mailed for three- four times to reply in this regard but they are not replying for the same .
Total Amount paid Rs.7498.00 + 899.00 and Rs. 15998.00 + 899.00 .
Total Rs. 25194.00
My Booking ID[protected],[protected] ,Shiping ID[protected] &[protected]
Order No.TELESALES/0GA[protected] Value Rs. 7498.00
Order No.TELESALES/0GA[protected] Value Rs. 15998.00
Order No.TELESALES/0GA[protected] Value Rs. 899.00
Order No.TELESALES/0GA[protected] Value Rs. 899.00
So Please do needful for the same or if they are not in position to send all the Items than please arrange to refund my valuable amount .
Thanks,

M.T.Pathak

Dear sir/madam,

Kindly let me know the status of mention subject.Further kindly note that almost 3 months are over, i already post the necessary documents,and the details are as follows

Name-shashikumar v monakonda

Invoice no ORA[protected]

membership no ITBC10388404


Mobile no [protected] with DD OF RS800.00

FORM NO.-ITBC20669

DEMAND DRAFT NO.-180499(VO79-VASHI)

your faithfully

shashikumar

[protected]@rediffmail.com