India Today / BagItToday Complaints & Reviews

DEAR SIR,
I had purchased a Reebok Sunglasses from www.bagittoday.com as on 9th April'2010
by Bill No. ORA[protected] and i was also given a holiday package for 2 Nights/3 days.The holiday
voucher No. was ITBC 17826. As per their instructions as required in holiday voucher i send them
a D.D No.048381 dated 21st May'2010 by registered post docket No. 367907. I also got confirmation from their office by Madam Anusha that they have received my DD and completely filled holiday voucher and
will be giving me confirmation for Agra in Feburay'2011 by last week of December'2010 but since twenty
days i am trying to caontact them by phone and mail and everytime i am getting no reply.

There number[protected] is never picked up and they are not replying on any of their email id.I am
having evidence proof of all the documents which i have stated above.

UNIQUE NO[protected]A[protected]
ITBC MEMBERSHIP NO ITBC10317445
INVOICE NO ORA[protected]
EMAIL ID [protected]@sify.com
HOLIDAY VOUCHER NO ITBC 17826

I HAVE SENT THE DEMAND DRAFT TO
PREMIER SALES PROMOTIONS LTD
BANGLORE 560001

I request you to please help me in getting my holiday package and do some measures to stop
mal practices of such an organisation.


--
With warm regards,
Vineet Roy
HIG Ext.03,
BIDA colony,
jamunipur,
Bhadohi - U.P PIN -221401
Mobile - [protected]

I had booked and paid for a pair of Rebok shoes vide Order No. OGA[protected] in February 2009. Since then I have3 been continuously in touch with the executives of Books club, but to my surprise, till date I could not get either the material or any satisfactory reply from the organisation. I hereby once again request you to send the material as above at the earliest or refund my money back to my account without fail. Otherwise, I have left with no other alternative than to approach the Consumer Forum and the concerned RTI authority.

Such an unpleasant dealing from a reputed organisation like Times Today Book Club is highly unwanted and unexpected.

Kindly look into the above grievance and solve it without further delay.



G.R. Visweswaraiah,
C-65,
Kaiga Township,
Kaiga-PO,
Karwar, Karnataka
581 400.

e-mail : [protected]@npcil.co.in

Indiatoday and its partner premier promotions ltd. banglore fraud

We had purchased a 7 day holiday voucher from bagittoday online offers we received through email in July 2010. Bagittoday is a India Today group initiative so we believed in it and invested in the holiday.
We received some free gifts along with the holiday voucher.
We had to fill the holiday voucher and send to Premier promotions ltd, banglore"(partner of india today) along with Rs 800 DD as processing fees . We fulfilled all their requirements (sent our required valid dates and destinations) .
After repeatedly calling customercare of bigcity and Ms. Anusha, we received confirmation about receipt of voucher and its validation in september 2010. But we didnot get the holiday confirmation and no reply from Anusha and kunal of bigcity which are incharge of this department.
Anusha rejected our november2010 dates in october 2010 saying dates are not available. We asked for hotel suitable dates which she did not provide.Then we provided her with new jan-feb 2011 dates still she has not confirmed our dates saying hotels donot take bookings in advance which is !!!!!!!!!!! Never heard of it ...is it??????????? Seeing all this we just feel we are being avoided and have been cheated by INDIA Today and its partners.
Indiatoday is not taking any responsibility as it says its partner is involved in the holiday offer. But we had bought the voucher from india today and trusted them which they have easily broken.India today cant just run away because they have bot checked for their partners credibility and cheated their customers. We have shared this experince with as many people as we can so that they can stay away from INDIA TODAY. We are now planning to share it with social networks and newspaper so that public can stay away from this fraudsters.
We are still following up with Anusha from bigcity,premier promotions banglore from last 4 months but they are not replying or confirming our trip.
We have invested our money,time in doing all this and have faced a lot of mental torture due to all this.
We have all the proofs,documents,email communication with us which can prove our point.

Regards,
Sharayu Jain

I have buy an online produt at bagittoday .they offered me 3 night stay in bangkok as free gift for ordering the reebok sunglasses . they send me the unique promotional number in addition to the produt to claim . but the problem was when i enter the number its not responding so, please give me the solution as early as possible .
Thank you.................. and my email id was [protected]@rediffmail.com
my membershi no was ITBC10494982

Hi i bought a multi utility tool to take care of some minor repair works,
i had ordered the product for 1500bucks, but product i received only worth only 300bucks.
the rest is all the scrap. when i ask them. it is again a cumbersome process to get replaced.
so thinking about that process no one will have time to get replaced.
do not buy any thing from INDIA TIME SHOPPING

I have orderered for purchase of GATHA CD set from India Today Book Club, B-47, Indira Enclave, Neb Sarai, New Delhi-68 on 10.12.2008 with the promise to givem me Free Travel Package and Free Reebok Shoes which has not been provided to me. On theri promise to provide these free gifts after confirming the size of shoes I have made the payment of Rs.2598/- on 21.12.2008 throgh my credit card. Later on, when they did not provide me free gitfs I have requested to them to cancell my Order NO-OGA[protected] VIDE REF NO-ITBC08778817 AND I have also returned them a packet of Gatha CD and they confirm me. But till now I did not receive my Refund of Rs.2598/- after reminding them more that 50 times till now. They have also got my credit card statement which shows the payment made and proof of payment of credit card I have furnished all desired information but no reply came to me since three months. Rajan Chauha Mobile no-[protected], [protected]

Bagittoday executive "Roshan" called me and he said 'Since you are regular customer you have won an offer .... Buy philips home theater system worth nearly 8000 and you will get some jewels free."

I purchased online and entered my payment details through IVR, since I already required the home theater system for my son.

Nearly 3 months have gone and even my account has been debited by Rs 8000+ and so far there is no sign of sending the product to me by the company.

I have wasted lot of time by calling STD number [protected].

Someone picks up and says like ' the booking id[protected] is correct and that Bagittoday company has already received the payment. However, they will take about 3 weeks to deliver.' There are other lame excuses as well.

This has happened many times now.

I am now in a desperate situation wherein I am thinking to knock the doors of police or lodge an FIR against Bagittoday?

Can this be redressed before I take this extreme step?

Buyers beware of bagittoday and everyday the advertisement you see on Times of India Newspaper.
Get a 100% assurance before you buy from them online

Thanks in advance for any help provided by the site forum, before I take next steps

I made payment of Rs 299/- on[protected] for A Reebok Blanket.
(20/12/2010 IB FUNDS TRANSFER-[protected] 299.00)
I have not received any confirmation mail (which is not in case of other online shopping portals)
I contacted many a times BAG IT TODAY but no response (which is not in case of other online shopping portals)
I even contacted CC care by phone but no response except "your payment not received" (which is not in case of other online shopping portals)

Thank you BAG IT TODAY for making a loss of onlyyyyyyyyyyy Rs299/-

Being a member of the India Today Book Club, I received the offers from Bag it Today, of a Re.1/- sale, which included few books and a Holiday Voucher from Premium Sales Promotions Pvt Ltd.
Having paid for the offer, although I received the books entitled according to the order, but, as I now get to know, The Holiday Voucher company, is a known fraud company, which has looted the customers. Having known the blacklisting, I would not send my DD of Rs.899/- to them.

The complaint is against the Bag it Today group since how can they cheat their customers by fake offers. If a reputed name like India Today Book club is associated with it, they should give services also like that.

I need my money back, as they lured me to take the offer, without checking their facts about the company they are linking with, or might be that they too are being the partners in crime.

I am not recieving magazine regularly to my shock when this month delivery boy came to deliver the magazine he showed me the paper where somebody else has signed & has recieved also i have not yet recieved the mobile phone which was to be sent to me.
I dont understand wether it is the company which is playing these tricks or they are allowing somebody else to play these tricks on consumers.

I have been offered
Day 3: Free Christmas Gift A Reebok Blanket worth Rs 1999 absolutely free for you on payment of Rs.299/- as shipping cost. by BAG IT TODAY. I had paid the amount of Rs.299/- through Internet Banking
Reference of My order is
Reference No. IG36199863
Debit Account No. [protected]
INDTODAY_REF MSBI[protected]
Amount INR 299.00
Status Completed Successfully
Debit Branch KUMARSWAMY LAYOUT
Date - Time 19-Dec-2010 21:43 IST


I had sent so many E-Mails to bag it today & also to Bill Junction through which payment was made.

So for No response from BAG IT TODAY

Hope this complaint will enlighten BAG IT TODAY to act.



With Regards.
Govardhana Rao

From: Business Head, Bag It Today
To: ADARI NAGA SREENI VASARAO
Subject: Official Ticket Number of the Rs. 1,00,00,000.00 Sweepstakes issued to our privileged customer

Dear ADARI NAGA SREENI VASARAO,
Congratulations! We are pleased to inform you that your email id has been shortlisted in a random selection for Bag It Today Rs. 1,00,00,000.00 SWEEPSTAKES PROMOTION.
Your e-mail address attached to Ticket Number: BIT786-A, has consequently been shortlisted in our special category & you have therefore been approved for an entry in Rs. 1,00,00,000.00 sweeptsakes.
You stand a chance to win a fortune. CONGRATULATIONS!!!


Winning ticket no: BIT786-A
This Ticket Number authenticates your status as a potential finalist of our
Rs. 1,00,00,000.00 Sweepstakes giving you a golden opportunity to win Rs.10,00,000.00 as Grand Prize.

Click here to validate your Ticket Number


Rs 1,00,00,000.00 SWEEPSTAKES
OFFICIAL PRIZE LIST
Grand PrizeRs. 10,00,000.00
First PrizeRs. 2,00,000.00
Second Prize Rs. 1,00,000.00
1700 Bag It Today Prizes worthRs. 87,00,000.00


Warm regards,


Nitin Sawhney
Business Head

**Conditions apply. Simulation for promotion, not actual. *Please read our sweepstakes terms and conditions by clicking here
Click here to see past sweepstakes winner

Hi,

I had placed an order on 15th Oct 2010 for Alex bag (Hot Pink) and still not received the same. I am continuously following up with them, everytime i get new date. Today its more than 2 months and still i am given dates for delivery and nobody is ready to give me in written. I have already paid the amount Rs 778 through credit card.

Dear Sir/Madam

I have subscribed for India Today Hindi for the period from 01 Nov 2010 to 2013 for three years for a sum of Rs 2340/-. Also Company offered a Fixed Wireless GSM Phone of ACCORD COMPANY if anyone opt for THREE YEARS Subscription.

I am getting my subscription in time on my Army Address. But I have not been provided by my Free Gift as promised by the Company (INDIA TODAY). I have reqeusted several...

Dear Sir,

I am one of the online shopping enthusiasts and recently I got an email from Bagittoday.com asking me to become one of their members. As an incentive, they will give a free gift (which in my case was MTV Sunglasses). They call this a free gift however, charge Rs.499 for delivery and handling (I should have known then that this is just a scam). I paid for the sunglasses through my credit card and was charged Rs.499 straight away - this was on the 22nd of November 2010. Post I places my order, I recieved a confirmation email from them which is pasted below:

[protected][protected]--------

Thank You for your order.

Your Order ID is: [protected]. (Please note the order id. no. for future reference.)

You have made a credit card payment for an amount of Rs 499.0

Kindly give us 2-3 weeks for processing of your order. You will receive an email and a sms with your dispatch details soon.

For any further assistance call us at[protected] or email us at [protected]@bagittoday.com quoting the above mentioned order id

[protected][protected]-------

Almost a month has passed by and I decided to call their call center (the number listed in their email above). After about 5-6 attempts, I got through one of their call center executive named 'Lalit'. When I asked his last name, he said he does not have a last name (very wierd). Although overall, this person treated me well (I do not have any complaint against Lalit). I am providing the excerpt from my conversation with Lalit below:

[protected][protected][protected]

I told Lalit that I have not yet recieved my order - he asked me the order number (which I provided to him from the email pasted above). He told me that the order is not 'punched' and as a customer I had no clue what he means. I told him that my credit card has already been charged. He put me on hold for 2 mins and came back asking for my alternate contact number and landmark - which I provided to him. He said that he has now punched the order and it will take another 21 working days to recieve the product. At this point, I got frustrated and did not want the product any longer. I asked him to process a refund for me. He put me on hold to launch a complaint. Post he came back, he gave me a complaint number - 709538 and told me that it will take 21 working days to process the refund (I felt chated here; these guys take less than 1 hour to charge the card and 21 working days to process a refund?). I asked him why the order has not been delivered yet to which he replied - there is an audit that happend in every company, everybody knows it (please, I am a Manager in an MNC - I know when the audits happen). I asked him to provide me a number of complaints department (or someone senior) to which he replied that as per company policy he can not give me a number but can give me a complaints email ID - [protected]@bagittoday.com. After that I hung up the phone requesting him to process my refund fast.

[protected][protected][protected]

Please take a look at this complaint - it is a humble request from my side to take strict action against Bagittoday as they are just fooling their customers.

Thanks in anticipation of a solution.

Regards,
Navneet (A very irritated consumer).

Subject: Official Ticket Number of Rs. 1,00,00,000.00 Sweepstakes issued to our privileged customer


Dear "******",

Congratulations! We are pleased to inform you that your email id has been shortlisted in a random selection for Bag It Today Rs. 1,00,00,000.00 SWEEPSTAKES PROMOTION.
Your e-mail address attached to Ticket Number: BIT786-A, has consequently been shortlisted in our special category & you have therefore been approved for an entry in Rs. 1,00,00,000.00 sweeptsakes.
You stand a chance to win a fortune. CONGRATULATIONS!!!


Winning ticket no: BIT786-A

This Ticket Number authenticates your status as a potential finalist of our
Rs. 1,00,00,000.00 Sweepstakes giving you a golden opportunity to win Rs.10,00,000.00 as Grand Prize.

Click here to validate your Ticket No.

Rs 1,00,00,000.00 SWEEPSTAKES
OFFICIAL PRIZE LIST
Grand Prize Rs. 10,00,000.00
First Prize Rs. 2,00,000.00
Second Prize Rs. 1,00,000.00
1700 Bag It Today Prizes worth Rs. 87,00,000.00


Warm regards,

Nitin Sawhney
Business Head


**Conditions apply. Simulation for promotion, not actual. *Please read our sweepstakes terms and conditions by clicking here
Click here to see past sweepstakes winner.

From: Business Head, Bag It Today
To: guru
Subject: Official Ticket Number of the Rs.Rs. 1,00,00,000.00 Sweepstakes issued to our privileged customer


Dear guru,

Congratulations! We are pleased to inform you that your email id has been shortlisted in a random selection for Bag It Today Rs. 1,00,00,000.00 SWEEPSTAKES PROMOTION.
Your e-mail address attached to Ticket Number: BIT786-A, has consequently been shortlisted in our special category & you have therefore been approved for an entry in Rs. 1,00,00,000.00 sweeptsakes.
You stand a chance to win a fortune. CONGRATULATIONS!!!


Winning entry email id:
Winning ticket no: BIT786-A

This Ticket Number authenticates your status as a finalist of our
Rs. 1,00,00,000.00 Sweepstakes giving you a golden opportunity to win Rs.10,00,000.00 as Grand Prize.
Just click below to validate Ticket Number

Warm regards,

Nitin Sawhney
Business Head

UNWANTED FRAUD CALLS FOM INDIA TODAY BOOK CLUB BOOKED UNUSED THREE DINING PLUS GOLD CARD SHOW ME YOU HAVE WON LOT OF GIFTSWITH BOOKING ID[protected] AND 88011569 DATED 26/11/10 ON THE COST OF 6500/ THOUGH ICICI CREDIT CARD ITHROGH IBR MOBILE NO [protected].,WE HAVE RECEIVED ONLY UNUDED GOLD CARD BUT NOT GIFT IST TWO CARD RECEIVED IN MONTH OF SEPTEMBER.I LIVED IN DAMAN BUT THER IS DAMAN THERE NO USE IN DAMAN,THIS IS ONLY SCRAP FOR ME,I WANT TO RETURN THE CARD AND RECOVER MY MONEY,I AM PUZZLED TO RECEIVE CONTINOUSLY PHONE CALLS FROM INDIA TODAY, KINDLY FORWARD MY VOICE TO PRESTIOUS INDIA TODAY AND HELP ME TO RECOVER MY MONEY.
MOB [protected],KUMAR NIRMAL SHARAN, INDCHEMIE HEALTH SPL P LTD,DAMAN,DAMAN AND DIU,396210.

Dear Sir,

I was ordered a Free Gift "REEBOK CLASSIC WATCH" (Invitation received from IRCTC Promotions) & payment made Rs.499/- towards shipping charges through credit card on Nov 16, 2010.

Due to some technical error I didn't get any order no. But transaction was completed & Rs 499 was deducted from account. Transaction No is [protected] which was collected from Standard Chartered Bank. For your information I have attched the bank statement. Please go through attachment.

2/3 times i have called to costumer care regarding to this but they are not responding this matter properly. I have sent mail to [protected]@bagittoday.com as per the costumer care. But i didn't get any return mail till date.

I don't have received any dispatch details from your end.
(www.bagitotday.com)
My mobile no. is [protected] or [protected] and email-id is [protected]@yahoo.co.in.

Please look after my complaint as soon as possible and send me my reebok watch soon.My address is
TATA Johnson Controls Automotive Ltd (Engg Div),
301, 3rd Floor, Panchshil Tech Park,
S. No. 19, 20, Hinjewadi, Taluka – Mulshi,
Pune - 411 057, Maharashtra, India

Please do the needfull.
Request for arrange to send my gift positvely.

Regards
Bijayita Das

Booking id[protected]
Customer care no [protected]
Unethical marketing, misleading customer and booking order debiting the amount by charging credit card and then giving different picture and then threatening to delay refund by 2 1/2 month by your representative Mr Gaurav Kumar, the name as mentioned by the person talking on behalf of you over telephone and still not delivering the material for over a month or sending me the refund. No response to my e-mail to [protected]@offers.indiatodaybookclub.com .
I am surprised to get such service and unethcal marketing from your esteemed organisation. Kindly look into the matter and refund the amount immediately.