I bought the TATA INDICA VISTA QUADRAJET AURA on 31st January, 2009. Bajaj Allianz issued me the cover note on the same day i.e. BZ[protected]. I issued a cheque of Rs.14039(Cheque no-356593), HDFC BANK. But the problem started when i went to the BAJAJ ALLIANZ office to get my policy. They didnt have any record of it. When i queried a lot, then they replied in a cold tone that the premium amount that you signed the cheque for was less. I got panicked as i drove the car without insurance for 3 months. When i again visited them, they are now asking for RS.19564 as premium with my car valuation going down by RS.20000 and the surveyor will inspect the car.
So, I am looking to register the complaint against BAJAJ ALLIANZ regarding it as how they issued the cover note to me. Also, one of the executive, named Vikas, from BAJAJ ALLIANZ, PATNA visited me and showed me the carbon copy of my cover note which is to be kept with the insurer. But, the matter written on it is entirely different i.e. they forged the document.
A strong nexus that is brewing between the banks and the insurance companies and banks who are financing the car are compelling the customer to buy the policy from them. Here, in my case, it is HDFC BANK and BAJAJ ALLIANZ and cheating the people on the name of cross selling.
Aug 14, 2020
Complaint marked as Resolved
I too have got such an experience with this lady while I was on a holiday trip to Port Blair and happened to go to Syndicate Bank for withdrawing some cash. I got introduced to her by the Manager out there and was compelled to buy a product from her.
Later she was irritating me by frequent calls n sms throughout my stay at Port Blair spoiling my vacations. This lady has hardly any knowledge of the products and she is so irritating. She will try all the tricks to lure customers like Vulgar jokes via sms etc. I don't think Bajaj Allianz should resort to such activities to take on a larger share of the market!
Look at LIC, with their fair play and strong reputation they have come such a long way. People look at LIC agents with respect and look at agents at Bajaj Allianz, barely qualified for this job technically. I don't know what criteria Bajaj Allianz is keeping when hiring such people.
I feel it is high time Bajaj Allianz do something to repair their reputation, else people like me will migrate to LIC and swear never to buy any product from Bajaj Allianz next time.
Regards,
Praveen Sharma