[Resolved]  Bajaj Allianz General Insurance Company Limited — Complaint against Bajaj Allianz General Insurance Company Limited

Sub: Complaint against Bajaj Allianz General Insurance Company Limited against cover Note Number BZ[protected] dtd: 04/05/2009 Time 14:50 hrs issued from Sector - 15 branch with IMD code 10002659 in the name of Mohan Lal Grover for Vehicle No. HR29T2967; Indica DLS

Respected Sir

This is with reference to above cited subject; I hereby would like to inform about the cover note issued by Branch Manager of Bajaj Allianz General Insurance Company Limited from the branch situated at Sector – 15, Faridabad.

As per The calculation of the premium for the policy provided by the Branch Manager we have issued a cheque No. 995148 dtd 30/04/2009 in favour of Bajaj Allianz General Insurance Company Limited for Rs. 8695/- (Rupees Eight Thousand Six Hundred Ninety Five only) against renewal of our old policy with Policy No OG[protected]-00004006 expiring on 08/05/2009.

Against the said payment we have been issued a cover note with cover Note Number BZ[protected] dtd: 04/05/2009 Time 14:04 hrs issued from Sector - 15 branch with IMD Code 10002659 in the name of Mohan Lal Grover for Vehicle No. HR29T2967 Indica DLS and have been told that we will receive the Renewed policy with in or before one month from the date of issue of cover note. Now we have received a call from Bajaj Allianz General Insurance Company Limited that they are helpless to renew the policy due to short payment received. I explained the same person that the above said amount is calculated by the branch manager (sector-15) of your company and we have paid full amount as per him against which we have been issued the cover note where in the same calculated amount has been mentioned.

Now the company is denying issuing the renewal of policy which is already expired on 08/05/09 as explained above and asking to pay short amount.

Here I would like to bring to your kind notice we are having cover note issued by company where company agrees to issue a policy against the said amount of Rs. 8695/-; so in last moment how can they back out from their commitment and intimating us after passing about one month of submission of payment. At the time of payment we have also consulted with other insurance companies; which were ready to issue the policy on about same amount but we preferred to continue with existing company from where our vehicle is insured.

Seeking to the above and as per IRDA guidelines we want to you take action against Bajaj Allianz General Insurance Company Limited and help us to get our policy renewed on the same amount as agreed by the said company.

I hereby attaching the scanned copy of cover note we are having issued by the company for your kind reference as a proof we have. Request you to please take this issue on priority and close the same on urgent basis as our old policy is already expired and we are having only the cover note as the supporting document and request you in case the policy is not renewed immediately and if any mishappening occur during the period Bajaj Allianz General Insurance Company Limited should be liable to pay all the loses for the Vehicle with Number HR29T2967 against the said cover note.

Looking forward for your positive action